Market Manager (Nevada Based)
4 days ago
Las Vegas
Job Description Who We Are: 7 Leaves Café is more than a coffee and tea shop. We are a mission-driven specialty beverage brand and a gathering place built on connection, culture, and craft. Since opening our first store in 2011, a small dream shared by siblings and friends has grown into over 40 locations across California, Nevada, and Arizona, with more than 1,200 team members. Our mission is simple: enrich the human experience through thoughtfully crafted beverages, a welcoming environment, and a people first culture. Guided by servant leadership and community impact, we cultivate leaders at every level and foster a workplace where team members thrive, make an impact, and deliver WOW every day. Position Summary: The Market Manager is a senior field leadership role positioned between District Manager and Regional Manager, accountable for the overall health and performance of a defined market, particularly during periods of transition or expansion. This is a build-and-stabilize role focused on establishing strong operations, cultural alignment, leadership capability, and financial discipline to support long-term growth. As a culture carrier and operational leader, the Market Manager ensures every store delivers the 7 Leaves experience through exceptional hospitality, consistent execution, and people-first leadership, bridging strategy and day-to-day operations while supporting leaders and the communities they serve. Position Details & Work Requirements: Salary Range - $90,000 - $110,000 Location - Work Setting & Travel Expectations This is a field-based leadership role anchored in Nevada, requiring frequent in-market presence and regular travel to support stores across Nevada, Arizona, and San Diego, CA. * This role is primarily store-based and on-site, with time spent in cafés, in-market travel, and occasional Support Office or remote work as needed * Expected to travel 50-70% of the time, depending on market needs, transitions, and initiatives * Travel includes day trips, overnight stays, and occasional multi-day market visits * Must be comfortable working flexible hours, including early mornings, evenings, weekends, and holidays, based on business needs * Reliable transportation and ability to travel between markets is required What You'll Do: Market Ownership & Leadership • Own full operational, financial, and cultural performance of an assigned market, • Lead franchise-to-corporate transitions, including expectation resets and alignment to 7 Leaves standards, • Establish operating cadence, accountability rhythms, and trust across all stores, • Own market-level results including comp, PACE, labor, and controllable costs, • Identify operational, facilities, staffing, and training gaps early and escalate proactively, • Partner with Ops, Finance, and Facilities on forecasting and managing incremental market support needs, • Directly coach and assess Store Managers (no DM layer initially), • Evaluate leadership capability and identify readiness gaps, • Build the leadership bench for future District Managers, • Partner with HR on performance management, corrective action, and leadership transitions, • Serve as the primary market partner for HR, Training, Facilities, Marketing, Supply Chain, and IT, • Ensure initiatives are landed appropriately for a transition or build-phase market, • Document market learnings to support future buybacks and new market launches, • Define readiness milestones for introducing a District Manager layer, • Stores feel aligned, supported, and connected to the broader 7 Leaves mission, • District Managers and Store Managers demonstrate confident leadership and ownership, • Guests receive a consistent, high-quality experience across all markets, • Operational standards, safety practices, and brand execution are upheld at all times, • Performance challenges are addressed proactively through coaching and partnership, • Field leaders trust you as a mentor, thought partner, and advocateWhat We're Looking For: 5+ years of multi-unit leadership experience in hospitality, food & beverage, or retail environments * Direct experience coaching, developing, and performance-managing Store Managers or equivalent people leaders * Demonstrated success leading teams through growth, transition, or operational complexity * Strong operational and financial acumen, including labor management, controllable costs, and multi-unit performance drivers * Proven ability to drive consistent execution of brand, service, safety, and operational standards across multiple locations * Hands-on, field-based leadership style with a strong in-store presence * Ability and willingness to travel frequently (approximately 50-70%) across Nevada, Arizona, and San Diego, CA * Comfort working flexible schedules, including early mornings, evenings, weekends, and holidays as business needs require * Highly organized, self-directed, and effective in fast-paced, evolving environments * Strong communication skills with the ability to build trust across all levels of the organization Why You'll Love Working Here: • Stay fueled and inspired: Enjoy your favorite handcrafted drinks on and off the clock with team member discounts., • Comprehensive benefits: Medical, dental, and vision plans available for eligible team members to support your health and well-being., • A culture that matters: Join a team that values authenticity, collaboration, and fun - where your personality and ideas are welcomed., • Grow and be rewarded: Eligible Team Members will participate in our Annual Bonus Pool and be recognized for your contributions and impact. This role is eligible for the quarterly Store Operations Incentive bonus, based on market and store performance. Equal Employment Opportunity Statement 7 Leaves Café is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. Job Posted by ApplicantPro