Tacoma
Job DescriptionDescription: About the Role This is a working manager position, leading by example on the floor while supporting the day-to-day operations of the café. You’ll balance guest service, team development, and operational execution to keep the café running smoothly and efficiently . Some of our benefits we offer: • Flexible scheduling, • 401(k), • Medical, Dental & Vision insurance, • Paid time off & sick time, • Employee Assistance Program (EAP), • Employee discounts — did we mention free doughnuts and coffee?, • Lead with a “guest first” mindset, stepping in to support the team and ensure a great experience every time, • Demonstrate strong customer service while coaching and developing others, • Create a positive, team-focused environment and build strong working relationships, • Run daily café operations, including shift execution, cash handling, and maintaining company standards, • Support hiring, training, and performance management in partnership with the District Manager, • Manage product levels, ordering, and quality to ensure consistency and minimize waste, • Monitor key areas of the business such as labor, sales, and overall café performance, • Maintain cleanliness, organization, and safety in accordance with company and health standards, • Work a flexible schedule, including opening, closing, weekends, and holidays, • 2+ years of leadership experience (food/retail preferred), • A hands-on leader who enjoys working alongside their team, • Strong communication and organizational skills, • Ability to stay calm, problem-solve, and make decisions in a fast-paced environment, • Basic computer skills and ability to learn POS systems