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Call Center / Remote] - Anywhere in U.Competitive Hourly Pay / Health-Dental-Vision-Disability-AD&D-Pet / HSA + FSA / 401(k) matching / Paid time off / Wellness program / Employee assistance program - As a Customer Service Representative at Mercola, you will: Respond promptly and professionally to c

Customer Service Rep / Remote] - Anywhere in U.Competitive Hourly Pay / Health-Dental-Vision-Life-Disability / HSA / 401(k) retirement plan / Career advancement / Continuing education - As a Call Center Representative at MedQuest Imaging, you will: Answer inbound calls promptly and professionally to

Competitive Compensation / Comprehensive Employee Benefits Package - As a Call Center Representative, you will: handle incoming calls from customers and assist them with inquiries, concerns, and requests; provide excellent customer service by actively listening and addressing customer needs in a tim

The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability. Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience.

Job Description Requisition Title: Tier I Volvo Frontline Support Representative (04AES) US-NJ-MahwahDescription At Percepta, we bring first-class service across each market we support. As a Tier 1 Volvo Frontline Support Representative working onsite in Mahwah, New Jersey, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Volvo Tier 1 Frontline Support Representative provides world-class, exceptional customer service by coordinating towing and roadside assistance, resolving customer issues, and answering vehicle-related questions. Representing Volvo Cars USA, the Representative ensures customer satisfaction through a professional, caring approach always. During a Typical Day, You’ll • Coordinate towing and roadside assistance for Volvo car owners., • Deliver high-quality customer support via inbound and outbound voice calls, emails, SMS, and chats, • Navigate systems efficiently to provide accurate, timely, and courteous manner, • Document and all customer interactions in the appropriate systems, • Assist customers with product-related inquiries using all available resources, • Take ownership of resolving customer issues within authority, ensuring customer satisfaction, • Escalate complex issues to Tier 2 support or management when necessary What You Bring to the Role • High School diploma required, College degree a plus, • 1-3 years of relevant call center/customer service work experience preferred, • Roadside dispatching or emergency response experience preferred, • Ability to work both independently and as part of a team, • Strong decision-making skills, using logic and intuition, • Excellent organizational skills, • Excellent communication skills, both written and verbal, • Comfortable communicating via phone, email, text, or other written forms, adjusting style as needed, • Creative problem-solving and troubleshooting abilities, • Speed and accuracy in typing What You Can Expect • Total of $21.00 per hour., • The facility is inviting, with a coffee bar, a gym, a cafeteria, and a great work culture., • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • Vacation/Sick Time and Paid Holidays, • Traditional 401k Retirement Plan, • Tuition Reimbursement, • Employee Assistance Program (EAP), • Employee Discount Program, • Training and Development Programs (Percepta College), • Employee Rewards Program (Perci Perks) More About The Role • The position is working fully onsite in Mahwah, NJ. Must live within a commutable distance to the office., • The hours of operation are 6 am to 9 pm, 7 days a week. Full-time hours are available., • Seeking associates who are flexible between 6 am and 9 pm, 7 days a week, for a full-time 40-hour work week., • The next training date is estimated to be August 10, 2026. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other., • Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

Job Description Who We Are EarthCam is a global leader in webcam technology that gives construction teams real-time visibility into their jobsites—anytime, anywhere. Our solutions support project monitoring, documentation, promotion, and jobsite security across construction projects worldwide. Our platform delivers live video, time-lapse recordings, progress tracking, and site security, powered by smart AI tools that turn visual data into useful insights for better decision-making. Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley. We’re a collaborative, hands-on team that builds our technology in-house and works closely across departments to solve real problems for real users. Job Description EarthCam is seeking a Customer Service Supervisor to lead a team of customer service representatives in a fast-paced, call center environment. This role is responsible for managing daily call center activity, monitoring call queues and staffing coverage, coaching representatives, and handling customer escalations. You will maintain service quality, reinforce team accountability, and ensure customer inquiries are handled efficiently from initial contact through resolution. Responsibilities • Supervise daily call center operations and provide real-time direction to customer service representatives, • Monitor inbound call queues, wait times, abandoned calls, and open tickets to identify and address service delays, • Coordinate schedules, breaks, and coverage to maintain appropriate staffing throughout the day, • Monitor attendance, schedule adherence, and representative availability, • Lead weekly team meetings and regular one-on-one meetings to communicate priorities and review performance, • Monitor live and recorded calls, evaluate interactions, and provide actionable coaching, • Reinforce call handling standards, professional phone etiquette, accurate documentation, and consistent follow-through, • Serve as the escalation point for complex customer concerns and step in to support calls during peak periods, • Track first-call resolution, customer satisfaction, quality scores, call handling time, and ticket aging, • Prepare performance reports, identify gaps, and implement coaching or corrective action plans, • Support onboarding and ongoing training on products, systems, call handling, and escalation procedures, • Coordinate with internal departments to resolve customer issues and ensure clear ownership through resolution, • Identify recurring call drivers and recommend improvements to workflows, training, and self-service resources, • Coach representatives to recognize relevant upsell opportunities and coordinate with Sales when appropriate Requirements Who You Are • You are a hands-on leader who stays engaged with the team and daily call center activity, • You set clear expectations and hold employees accountable with consistency and fairness, • You are comfortable coaching representatives directly and addressing performance concerns, • You remain calm and decisive during high call volumes and difficult customer interactions, • You balance efficient call handling with service quality and complete issue resolution, • You use data to identify problems, adjust priorities, and improve team results, • You communicate clearly and bring a dependable, adaptable, and positive approach to leadership Qualifications • 5+ years of customer service experience, • 3+ years of management experience supervising a customer service or call center team, • Experience managing phone-based customer support in a high-volume environment, • Experience monitoring call queues, staffing coverage, attendance, and schedule adherence, • Demonstrated success coaching representatives and improving measurable team performance, • Experience conducting call quality reviews and delivering constructive feedback, • Strong understanding of call center metrics, including service levels, average handling time, abandonment rate, and first-call resolution, • Experience handling escalated calls and resolving complex customer concerns, • Proficiency with call center phone systems, CRM platforms, ticketing systems, and reporting tools, • Strong communication, organizational, and problem-solving skills, • Experience supporting technology products or working in a B2B environment preferred Benefits What We Offer At EarthCam, we believe great work starts with feeling supported, valued, and inspired. We offer a competitive compensation package and a people-first environment where innovation, growth, and collaboration thrive. Our benefits include: · Competitive salaries and performance-based bonuses · 100% company-paid health insurance (single coverage) · Dental and Vision insurance · 401(k) plan with generous company matching · Paid time off plus paid holidays · Complimentary breakfasts, lunches, and snacks · Team events, BBQs, and our annual company Olympics We’re proud to foster an energetic, entrepreneurial workplace where your ideas matter and your career can grow. Recruitment Fraud Disclaimer EarthCam is committed to maintaining a transparent and secure recruitment process. EarthCam communicates with candidates exclusively using EarthCam email addresses and extends job offers solely by telephone. For more information about the EarthCam recruitment process and avoiding fraudulent job offers, please click here. https://www.earthcam.net/about/careers/recruitmentfraud/

Job Description Requisition Title: Bilingual French Customer Support Representative (Volvo Car USA) (04F6F) US-NJ-MahwahDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Bilingual French Customer Service Representative (supporting Volvo Car USA) working in Mahwah, NJ, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Bilingual French Customer Service Representative provides world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints, and addressing questions regarding their vehicles. The representative also presents Volvo Car USA to its owners in a professional, caring manner. During a Typical Day, You’ll • Coordinate towing and roadside services for owners, • Provide the highest level of customer support through omnichannel solutions (voice calls, emails, chat, and SMS), • Answer questions for Volvo Car owners and prospects about product purchases or familiarization, • Handle customers who contact Volvo to facilitate the resolution of their issues, • Make all reasonable efforts to ensure customer satisfaction, • Escalate unresolvable or beyond the scope of authority issues to senior team members, • Responsible for proper documentation and coding in Volvo's proprietary software, • Advise Customer Care Center Manager, Supervisor, Team Leader, and/or appropriate Field Manager of any trends or concerns with customer handling, or product/service-related issues for action, • Complete additional tasks/projects as needed What You Bring to the Role • A high school diploma is required, • Bilingual in French and English is required; must be able to pass written and oral assessments in both languages, • A minimum of one (1) year of previous customer service call-handling experience, • A genuine interest in providing excellent customer service, • Experience working with a fast-paced and dynamic team, resolving challenges optimistically, • Roadside dispatching or emergency call response experience is preferred, • Experience working both independently and in a team environment, • Independent work experience, including using logic and intuition to reach appropriate conclusions, • Excellent written and oral communication skills required, • Excellent communication skills; Passionate, confident, and comfortable over the phone or through emails, text, or other forms of written communication, adapting communication style to fit the style of others, • Speed and accuracy when typing, • Ability to diagnose issues quickly and resolve them with patience and empathy, • A broad knowledge of the automotive business is preferred, • A strong, professional, and polished customer focus, awareness, and sensitivity, with the ability to gain the trust and respect of colleagues and customers, • Excellent decision-making skills, • Ability to work well under pressure, • Ability to analyze data, track trends, and retrieve relevant information to complete a task What You Can Expect • Starting hourly rate of $23 per hour ($21 base plus $2 bilingual premium), • Health/Dental/Vision/Life Insurance, with Flexible Spending Account (FSA) and Health Savings Account (HSA) options, • Traditional 401(k) Retirement Plan, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement and Training & Development Programs (Percepta College), • Employee Assistance Program (EAP), • Employee Discount Program, • Award-Winning Employee Rewards & Recognition Program (Perci Perks) A Bit More About Your Role • Full-time; Permanent (40 hours a week), • Equipment will be provided, • Paid training for approximately 7 weeks, Monday - Friday, 8:00 AM - 5:00 PM (ET)., • The center's hours of operation are 6:00 AM to 9:00 PM (ET), 7 days a week. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other., • Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Job Description Who We Are EarthCam is a global leader in webcam technology that gives construction teams real-time visibility into their jobsites—anytime, anywhere. Our solutions support project monitoring, documentation, promotion, and jobsite security across construction projects worldwide. Our platform delivers live video, time-lapse recordings, progress tracking, and site security, powered by smart AI tools that turn visual data into useful insights for better decision-making. Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley. We’re a collaborative, hands-on team that builds our technology in-house and works closely across departments to solve real problems for real users. Job Description EarthCam is seeking an entry level Customer Service Representative to join our Client Services team. This role serves as a primary point of contact for customers and supports a wide range of inquiries across phone, email, ticketing systems, and other communication channels. The Customer Service Representative is responsible for delivering timely, professional support while ensuring a high level of customer satisfaction and efficient issue resolution. Performance in this role is measured through customer satisfaction, responsiveness, and resolution effectiveness. This position works cross-functionally with technical teams, operations, and internal departments to ensure customers receive accurate information and consistent service. Responsibilities • Answer customer inquiries via phone, email, ticketing systems, and other support channels, • Resolve customer requests professionally and in a timely manner, • Document customer interactions accurately and perform basic troubleshooting when appropriate, • Facilitate “How-To” customer support using internal training resources and knowledge base materials, • Provide customers with product and service information while referencing internal FAQs and documentation, • Support simple change requests and guide customers through self-service solutions when applicable, • Set clear expectations and provide follow-up on unresolved issues during initial interaction, • Escalate complex or unresolved issues to supervisors or specialized departments as needed, • Maintain professionalism and ownership throughout the customer experience lifecycle Requirements Who You Are • Detail-oriented and customer-focused with strong problem-solving instincts, • Comfortable working in a fast-paced environment supporting multiple priorities, • A clear communicator with the ability to explain information to both technical and non-technical audiences, • Patient, professional, and empathetic when assisting customers, • Organized and capable of managing multiple support channels simultaneously, • Collaborative and willing to partner with cross-functional teams to resolve customer needs Qualifications • Prior experience in a customer-facing support role delivering strong customer experiences, • Minimum 1 year of experience in a Customer Service or Call Center environment preferred, • Strong communication skills including listening, responsiveness, and clarity, • Ability to explain technical concepts in accessible language when needed, • Confidence in problem solving and handling time-sensitive customer requests, • Strong organizational skills with the ability to multitask effectively, • Experience documenting customer interactions in ticketing or CRM systems preferred, • Willingness to collaborate across departments to support customer success Benefits What We Offer At EarthCam, we believe great work starts with feeling supported, valued, and inspired. We offer a competitive compensation package and a people-first environment where innovation, growth, and collaboration thrive. Our benefits include: • Pay starting at $21+/HR plus performance-based bonuses, • 100% company-paid health insurance (single coverage), • Dental and Vision insurance, • 401(k) plan with generous company matching, • Paid time off plus paid holidays, • Complimentary breakfasts, lunches, and snacks, • Team events, BBQs, and our annual company Olympics We’re proud to foster an energetic, entrepreneurial workplace where your ideas matter and your career can grow. Recruitment Fraud Disclaimer EarthCam is committed to maintaining a transparent and secure recruitment process. EarthCam communicates with candidates exclusively using EarthCam email addresses and extends job offers solely by telephone. For more information about the EarthCam recruitment process and avoiding fraudulent job offers, please click here. https://www.earthcam.net/about/careers/recruitmentfraud/

We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. Market research companies that partner with us will use

The role also contributes to customer retention initiatives by ensuring a positive customer experience and supporting continuous improvement of service processes. Customer Satisfaction and Customer Experience skills to ensure orders, communications, and solutions meet or exceed customer expectations

Competitive Hourly Pay / Health-Dental-Vision / 401k match / PTO / Monthly internet stipend - As a Customer Service Agent, you will: Provide exceptional customer service over the phone and through electronic communication; Troubleshoot and resolve customers' insurance inquiries and concerns; Act as

Competitive Hourly Pay / Medical-Dental-Vision / HSA-FSA / 403(b) Retirement Plan / Tuition Discounts / PTO: 20 days + Extended Holiday Breaks / Parental Leave / Tuition Discounts / - As a Enrollment Call Center Agent, you will: Respond promptly and professionally to prospective student inquiries v

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Customer service representative agent experience is not nec

Provide timely feedback to Customer Service Management regarding service failures or customer concerns. Customer Service Representative (Remote). Partner with Sales Representatives to meet or exceed customer service expectations.