Trabajos Customer Service en Spring Valley, New YorkCrear alertas

Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs! What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives. What You'll Do: • Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards., • Strive to continuously improve the member experience, revenues and retention rates., • Maintain solid product knowledge and awareness of all product information, merchandise and services., • Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers., • Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club., • Energy & Enthusiasm, • A Passion for Fitness, • Ability to work with a sense of urgency, • Ability to work flexible hours, as necessary during closeouts or end of month, • A "roll up the sleeves" mentality, • Proven track record of achieving and/or exceeding sales goals

Responsibilities: -Answering phone calls and resolving consumer complaints and inquiries, in a professional manner; -Handling customer inquiries within established policies, procedures, company standards, and workflows; -Answering product and service questions, and suggesting information about other products and services by using training materials and other tools; -Resolving product or service issues, by determining the cause of the problem, and explaining the best solution in solving the problem; -Maintain a high knowledge of products, policies, procedures, and maintaining a practice of thorough documentation and proofreading; -Perform order processing within the Navision system by opening customer accounts and by fulfilling refund and replacement requests, and handling return authorizations; -Maintaining accurate customer records by updating account information; -Handling other duties, as assigned by the department manager Requirements: Exceptional phone etiquette Strong attention to detail, and strong organizational skills Ability to research technical parts in service manuals, and think quickly to ensure expedient responses to consumers on the phone Some College preferred, or equivalent business experience Excellent communication skills Able to work up to 2 nights/week (1pm – 9pm), and up to 2 Saturdays/month (9am-5pm)

The Customer Service Coordinator will play a key role in ensuring timely and accurate order management for major accounts. This position requires strong analytical skills, excellent communication abilities, and proficiency in Excel. The role involves daily interaction with internal teams, sales representatives, supply chain, and warehouse partners to ensure smooth order flow and customer satisfaction. Key Responsibilities: • Review and analyze all customer orders at the beginning of each season before EDI application to ensure accuracy and completeness., • Receive and process orders from major accounts, entering them into SAP so the warehouse can begin fulfillment., • Process daily dropship orders for all customers using DSCO and SPS Commerce platforms., • Enter sales projections into the system for Supply Chain to support production and inventory planning., • Communicate with sales representatives via email regarding order status, updates, and any issues., • Collaborate with the Supply Chain Department to stay informed on incoming receiving’s and product availability., • Coordinate with the warehouse to manage special requests and order fulfillment needs., • Research, follow up, and dispute chargebacks where applicable, ensuring deductions are valid and reasonable., • Support and manage the return process for all related orders., • Generate and analyze reports to identify order discrepancies, trends, or potential issues. Qualifications: • Bachelor’s degree required, preferably in Business, Supply Chain, or a related field., • 1–2 years of experience in customer service, order management, or a related field., • Proficiency in Microsoft Excel (pivot tables, VLOOKUPs, data analysis)., • Experience with SAP and EDI systems (DSCO, SPS Commerce) a plus., • Strong analytical skills with high attention to detail and accuracy., • Excellent written and verbal communication skills, with the ability to professionally interact with sales representatives, internal teams, and external partners., • Ability to multitask, prioritize, and problem-solve in a fast-paced environment.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Handle incoming customer service calls. Work and learn from management teams to stay up to date on new products, services, and policies.

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At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their

PHYSICAL DEMAND While performing the duties of this job, the employee is regularly required to stand; walk; stoop, kneel, or crouch; use hands to finger, handle, or feel; and talk and hear. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.A

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.A

At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their

All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. PHYSICAL DEMAND While performing the duties of this job, the

We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team.

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All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. We strive to achieve benchmarks as a Patient Centered Medica

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.A

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.A

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.A