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Job Description Call Center Representative – Work from Home (NJ Residents Only) Start Date : 9/29/2025 Pay Rate: • $18.00/hr. – Monolingual (English Speaking), • $19.00/hr. – Bilingual (Fluent in Spanish & English), • Schedule: Monday – Friday, 8:00 AM – 5:30 PM EST Open Enrollment (11/1 – 1/31): • Mon–Fri: 8:00 AM – 8:00 PM EST, • Sat: 8:00 AM – 5:00 PM EST, • Last 2 Sundays of OE: 8:00 AM – 5:00 PM EST, • Last 3 days of OE: 8:00 AM – 10:00 PM EST The Customer Service Representative (CSR) will provide high-quality customer service to Marketplace consumers by answering inquiries, assisting with applications for health coverage, processing updates, and ensuring accurate documentation. Responsibilities • Handle inbound calls from the public, prospective enrollees, and representatives assisting consumers., • Assist with applications for healthcare coverage, eligibility determinations, and plan enrollment., • Process life event changes, demographic updates, and disenrollments., • Provide translation support for non-English-speaking callers., • Document all interactions in the appropriate systems., • Escalate issues as necessary and follow established procedures., • Education: High School Diploma or GED, • Experience: Minimum 6 months of recent call center experience, • Residency: Must reside in the State of New Jersey, • Desktop or Laptop with Intel Core i5, 8GB RAM (No Celeron, Pentium, Mac/iOS), • Minimum 256GB hard drive, Windows 10 or 11, • USB Gen 2 (or newer) port for wired headset, • Wired headset with microphone (USB Gen 2 or newer), • Video camera capability (required for training), • No Chromebooks, tablets, or iPads

Job Description Call Center Representative – Work from Home (NJ Residents Only) Start Date : 9/22/2025 Pay Rate: • $18.00/hr. – Monolingual (English Speaking), • $19.00/hr. – Bilingual (Fluent in Spanish & English), • Schedule: Monday – Friday, 8:00 AM – 5:30 PM EST Open Enrollment (11/1 – 1/31): • Mon–Fri: 8:00 AM – 8:00 PM EST, • Sat: 8:00 AM – 5:00 PM EST, • Last 2 Sundays of OE: 8:00 AM – 5:00 PM EST, • Last 3 days of OE: 8:00 AM – 10:00 PM EST The Customer Service Representative (CSR) will provide high-quality customer service to Marketplace consumers by answering inquiries, assisting with applications for health coverage, processing updates, and ensuring accurate documentation. Responsibilities • Handle inbound calls from the public, prospective enrollees, and representatives assisting consumers., • Assist with applications for healthcare coverage, eligibility determinations, and plan enrollment., • Process life event changes, demographic updates, and disenrollments., • Provide translation support for non-English-speaking callers., • Document all interactions in the appropriate systems., • Escalate issues as necessary and follow established procedures., • Education: High School Diploma or GED, • Experience: Minimum 6 months of recent call center experience, • Residency: Must reside in the State of New Jersey, • Desktop or Laptop with Intel Core i5, 8GB RAM (No Celeron, Pentium, Mac/iOS), • Minimum 256GB hard drive, Windows 10 or 11, • USB Gen 2 (or newer) port for wired headset, • Wired headset with microphone (USB Gen 2 or newer), • Video camera capability (required for training), • No Chromebooks, tablets, or iPads

Job Description LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will possess exceptional customer service skills and play a crucial role in maintaining positive relationships with our patients, ensuring their needs are met. Responsibilities: * Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them. * Provide assistance and information to enhance patient experience. * Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed. * Assist with additional tasks and projects as directed by supervisor. Qualifications: * Verbal communication skills * Customer service experience * Active listening skills * Computer literate Company DescriptionLaSante Health Center in the Prospect Lefferts Gardens area of Brooklyn, Flatbush and East Flatbush, Crown Heights, Park Slope, Little Haiti, and Little Caribbean, is a multispecialty health care practice providing family medicine, adult care, and pediatric treatment to the community. The New York City practice consists of experienced, board-certified physicians offering a range of services including primary and preventive care, dentistry, podiatry, optometry, women’s health, and behavioral health programs.LaSante Health Center in the Prospect Lefferts Gardens area of Brooklyn, Flatbush and East Flatbush, Crown Heights, Park Slope, Little Haiti, and Little Caribbean, is a multispecialty health care practice providing family medicine, adult care, and pediatric treatment to the community. The New York City practice consists of experienced, board-certified physicians offering a range of services including primary and preventive care, dentistry, podiatry, optometry, women’s health, and behavioral health programs.

Job Description Title: Billing Specialist The Impact You Will Have: Liberty Home Guard is seeking a Billing representative to join us in helping our customers with their needs relating to their home repairs (HVAC, Plumbing, Electrical). While previous direct experience in home warranties is a plus, it is certainly not a prerequisite. We welcome candidates with strong character who demonstrate the ability to work hard, think creatively, and put the customers first. Your duties and responsibilities include but are not limited to the following: * Serve as the primary point of contact for technicians and customers, addressing financial queries and resolving issues promptly and professionally. * Independently handle simple problems while efficiently escalating complex issues to higher tiers or relevant departments for swift resolution. * Maintain detailed records by accurately documenting interactions, solutions, and financial transactions for future reference and analysis. * Strictly follow established protocols and guidelines to ensure consistent and high-quality handling of inquiries or problems related to all payments, ensuring the validity of authorizations, payable invoices, and verified completion of work. * Process payments meticulously, ensuring accuracy and attention to detail in financial transactions. * Remit payments using electronic methods and phone calls, maintaining professionalism and persistence while resolving issues. * Handle technician and customer requests efficiently through various communication channels, including Slack and email, ensuring timely and satisfactory resolutions. * Respond promptly to inter and intra-departmental messages, resolving billing-related issues in a timely manner. * Conduct outbound calls and emails to customers and technicians to confirm claim completion and payment processing. * Collaborate with policyholders, potential customers, third-party institutions, and other team members to resolve billing inconsistencies and errors. * Handle complaints, provide solutions within time limits, and follow up to ensure resolution. * Reconcile all payments with customers' accounts to ensure all outstanding balances are paid. * Input payment history, upcoming payment information, or other financial data into an individual account.. * Predictable, reliable, and punctual attendance is an essential function of this job. What You’ll Bring to the Team: * Excellent communication and presentation skills. * Ability to multitask, prioritize tasks and manage time effectively. * Strong decision-making and analytical skills. * Flexible, proactive, and self-motivated. * Experience is not a prerequisite but preferred. * A minimum of one year of previous call center experience. * Additional Note: This is NOT a medical billing position. It is a customer service position within our billing department. Pay Rate: $18.00 - 21.00 per hour based on experience This is an in person position in South Brooklyn, NY Company DescriptionLiberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.Liberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance., • Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges., • Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment., • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc., • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials, • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job Description Provider Services Representative VillageCareMAX 112 Charles Street, New York, NY 10014 VillageCareMAX is looking for a motivated individual for this Full Time role as the Provider Services Representative. This role is the primary point of contact between VillageCareMAX and contracted and/or non-contracted providers for our MLTC and Medicare lines of business for submitting Organization Determination requests. Some of your daily activities will include: • Supporting our Utilization Management team and Member Experience team by maintaining incoming service requests to the department., • Adhere to call center KPI requirements and Quality Assurance guidelines., • Handle incoming requests from providers via ACD Calls and Faxes for compliance timeframes as well as performing outbound calls as needed to provide a first call resolution., • Initiates Organization Determination requests upon requests from providers. Must reside within the New York Tri-State Area - NY, NJ, or CT. There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from world leading carriers and competitive compensation, than we would love to speak with you! • PTO package, • 10 Paid Holidays, • Personal and Sick time, • Medical/Dental/Vision, • HRA/FSA, • Education Reimbursement, • Retirement Savings 403(b), • Life & Disability, • Commuter Benefits, • Paid Family Leave, • Additional Employee Discounts VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care. VillageCare is an Equal Opportunity Employer. Job Posted by ApplicantPro

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Competitive Compensation, • Aggressive Bonus Structure We are hoping candidates will work a minimum of 25 hours per week between the hours of 10am - 530pm It is a phenomenal opportunity for someone looking to make quick money with limited training/requirements. Qualifications • Fluent English and Spanish, • Own a laptop / computer

Job Description Call Center Representative Brooklyn, NY (On-site) $20–$23/hour Choose from 5 shifts: 1. M-F 8:30-5:00, 2. M-F 10:00-7:00, 3. Sunday- Thursday 10:-7.:00, 4. Monday- Thursday 2:00 - 9:00, 5. Sundays 10:00-6:00 Position Overview: We are seeking four Call Center Representatives to join our scheduling and support team. This is a high-volume, patient-facing role that requires excellent phone etiquette and multitasking ability. The Ideal Candidate: * Friendly and professional phone presence * Quick thinker who stays calm under pressure * Strong listener and communicator Key Responsibilities: * Answer incoming calls and schedule appointments * Address patient inquiries and concerns * Route calls appropriately to departments * Document call activity in internal systems Qualifications and Must-Haves: * Excellent verbal communication and typing skills * Reliable and punctual Benefits: * Competitive compensation * Health insurance, holidays, and PTO * Stable and supportive workplace Email resume to:

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customers call, collect relevant information, • Refer to premade scripts for a variety of customer service topics, • Create appointments.Qualifications, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job Description Job Title: Hospitality Associate Reports To: The Hospitality Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: This Hospitality Associate position is directly responsible for the presentation, ordering, stocking of food and beverages onsite for all client gatherings, including meetings, events, interviews, seminars, and conferences. This position directly supports the onsite needs associated with onsite setup and tidiness of professional workspaces. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Orders, stocks and inventories, maintenance, preparations, and presentations of products., • Sets up meeting spaces for onsite needs such as meetings, conferences, or meals., • Submit work orders for certain requests., • Service and replenish the barista, pantry, conference, kitchen, or meeting areas., • Will perform meeting room and conference room set-ups., • May perform building occupant moves within assigned facilities., • Will perform light maintenance and cleaning duties as assigned., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor, and replenishes and orders accordingly., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) and mail or office services (back of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent hospitality and customer service skills., • PC skills – MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Requires knowledge and understanding of technological ordering systems and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Adaptable and flexible to needs at a moment's notice. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 1-2+ years prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal English communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • Must be able to utilize computer monitor and keyboard. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$21—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionCompany Description Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city. NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees. NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. Why Work at NYPCC: • We Pay Down Your Student Loans!, • Productivity Bonus, • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%, • Paid Time Off and Company Paid Holidays, • Annual Rate Increases, • 403B Retirement Plan with Match!, • Continuing Education Opportunities Available, • Professional Development through NYPCC Academy, • Amazing Workplace CultureJob Description, • Answer all inbound calls with professionalism and customer service framework communication., • Following up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed, • Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls (outbound calls), • Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance, to escalate, resolve and conduct service recovery., • Identify and escalate emergency distress and/or client safety concerns calls to Senior Clerical for guidance or further escalation to management and/or clinical supervisors., • Document and complete Call Center Form for data call log. Fulfill surveys/reports issued by Call Center Supervisor as needed., • Complete Call Center task assignments provided by management team, • Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals., • Maintain confidentiality and always comply to HIPAA regulations., • Assist with intake calls for case management as needed for coverage and staff call outs., • Provide support to the clinical team and chart maintenance as needed., • Perform other duties and tasks as assigned by Senior Clerical Team, • Perform other related duties and tasks as assigned by the Call Center Supervisor.Qualifications, • Must be fully Bilingual in English and Spanish, • Must have 1 to 2 years of Call Center Representative experience in a fast paced office, preferably in medical or community mental health office, is required, • High School Diploma or equivalent is required, • Must be proficient in MS Office (Outlook, Word, and Excel), • Must have the ability to learn new software, • Possesses the personality and demeanor to work with difficult clients, • Must be detail-oriented and have the ability to multi-task, • Must be a team player, • Thrives under pressure in an outpatient client environment, • 1 form of picture ID (non-expired), • Unexpired passport: OR, • Driver’s License AND Social Security Card; OR, • State ID Card AND Social Security Card Additional Information • This is a FULLY REMOTE POSITION, • Schedule Options:, • Tues-Sat, • Sun-Thurs, • Must be willing and able to travel to Bronx clinic for a 30 day onsite in person training period before transitioning into fully remote., • MUST LIVE IN THE TRI-STATE AREA, • The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC, • Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism. Compensation commensurate with experience and qualifications. NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. NYPCC is an Equal Opportunity Employer All your information will be kept confidential according to EEO guidelines. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job DescriptionBuffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available) Weekend and Evening Shift Availability Preferred Salary Range: $40,000 - $50,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level I Representatives must also be able to handle the following: general call inquiries, basic ATM & debit card inquiries, basic online banking support, third-party vendor support, and general product and service inquiries., • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bilingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Display positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Call Center Representative – Work from Home (NJ Residents Only) Start Date : 9/22/2025 Pay Rate: • $18.00/hr. – Monolingual (English Speaking), • $19.00/hr. – Bilingual (Fluent in Spanish & English), • Schedule: Monday – Friday, 8:00 AM – 5:30 PM EST Open Enrollment (11/1 – 1/31): • Mon–Fri: 8:00 AM – 8:00 PM EST, • Sat: 8:00 AM – 5:00 PM EST, • Last 2 Sundays of OE: 8:00 AM – 5:00 PM EST, • Last 3 days of OE: 8:00 AM – 10:00 PM EST The Customer Service Representative (CSR) will provide high-quality customer service to Marketplace consumers by answering inquiries, assisting with applications for health coverage, processing updates, and ensuring accurate documentation. Responsibilities • Handle inbound calls from the public, prospective enrollees, and representatives assisting consumers., • Assist with applications for healthcare coverage, eligibility determinations, and plan enrollment., • Process life event changes, demographic updates, and disenrollments., • Provide translation support for non-English-speaking callers., • Document all interactions in the appropriate systems., • Escalate issues as necessary and follow established procedures., • Education: High School Diploma or GED, • Experience: Minimum 6 months of recent call center experience, • Residency: Must reside in the State of New Jersey Please email the following to along with your availability for an interview: 1. Updated Resume-if you have not already done so, 2. Confirmation that you meet the BYOD requirements below, 3. All requested screenshots and information (listed in Steps 1–6) BYOD Equipment Requirements • Desktop or Laptop with Intel Core i5 or higher & 8GB RAM (NO Celeron; Pentium; MAC IOS), • Minimum 256GB hard drive, • Windows 10 or 11, • At least 1 USB Gen 2 or newer port (for wired headset), • RJ-45 wired internet connection to your router, • Wired headset with microphone (USB Gen 2 or newer preferred), • Video camera (needed for training), • No MacBooks, Chromebooks, iPads, or tablets, • Internet speed: Download 100 Mbps / Upload 10 Mbps (wired) Steps to Complete 2. Computer Processor Screenshot – Must show Intel Core i5 or better., 3. Smartphone Type – Reply with “Apple” or “Android.”, 4. Headset Photo – Must connect via USB Gen 2 or headphone jack., 5. Available Storage – Minimum 30GB free space., 6. Geographical Location – Name of nearest grocery store/gas station, cross street, park, and school district. Once you’ve gathered all the above, please send it in one email to for immediate review. Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\nWe have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\nMMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\nWe appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at started on your career journey today! Apply to become a part of the MMC Team!\r\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Description Our client, a world-renowned cancer treatment and research center is seeking an Human Resources Call Center Representative to join their team. • This is a long-term temporary position., • The work schedule is Monday – Friday, 11am – 7pm., • Respond to employee inquiries via phone and email regarding benefits, payroll, leave policies, and general HR support., • Provide guidance on Workday navigation and HR processes, ensuring employees had access to accurate, timely information., • Collaborate with HR colleagues to escalate and resolve complex employee cases with care and discretion., • 1+ year of HR and Customer Service Experience, preferably in a call center., • Associate’s degree preferred, HS Diploma or GED required.Company DescriptionWe are a FANTASTIC Woman owned company been in business for 40+ years!We are a FANTASTIC Woman owned company been in business for 40+ years!

Job Description Title: Billing Specialist The Impact You Will Have: Liberty Home Guard is seeking a Billing representative to join us in helping our customers with their needs relating to their home repairs (HVAC, Plumbing, Electrical). While previous direct experience in home warranties is a plus, it is certainly not a prerequisite. We welcome candidates with strong character who demonstrate the ability to work hard, think creatively, and put the customers first. Your duties and responsibilities include but are not limited to the following: * Serve as the primary point of contact for technicians and customers, addressing financial queries and resolving issues promptly and professionally. * Independently handle simple problems while efficiently escalating complex issues to higher tiers or relevant departments for swift resolution. * Maintain detailed records by accurately documenting interactions, solutions, and financial transactions for future reference and analysis. * Strictly follow established protocols and guidelines to ensure consistent and high-quality handling of inquiries or problems related to all payments, ensuring the validity of authorizations, payable invoices, and verified completion of work. * Process payments meticulously, ensuring accuracy and attention to detail in financial transactions. * Remit payments using electronic methods and phone calls, maintaining professionalism and persistence while resolving issues. * Handle technician and customer requests efficiently through various communication channels, including Slack and email, ensuring timely and satisfactory resolutions. * Respond promptly to inter and intra-departmental messages, resolving billing-related issues in a timely manner. * Conduct outbound calls and emails to customers and technicians to confirm claim completion and payment processing. * Collaborate with policyholders, potential customers, third-party institutions, and other team members to resolve billing inconsistencies and errors. * Handle complaints, provide solutions within time limits, and follow up to ensure resolution. * Reconcile all payments with customers' accounts to ensure all outstanding balances are paid. * Input payment history, upcoming payment information, or other financial data into an individual account.. * Predictable, reliable, and punctual attendance is an essential function of this job. What You’ll Bring to the Team: * Excellent communication and presentation skills. * Ability to multitask, prioritize tasks and manage time effectively. * Strong decision-making and analytical skills. * Flexible, proactive, and self-motivated. * Experience is not a prerequisite but preferred. * A minimum of one year of previous call center experience. * Additional Note: This is NOT a medical billing position. It is a customer service position within our billing department. *** THIS IS AN IN PERSON POSITION Salary: $16.50 - $19.00 per hour based on experience Company DescriptionLiberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.Liberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.

Job Description Call Center Representative – Work from Home (NJ Residents Only) Start Date: 9/29/2025 Pay Rate: • $18.00/hr. – Monolingual (English Speaking), • $19.00/hr. – Bilingual (Fluent in Spanish & English), • Schedule: Monday – Friday, 8:00 AM – 5:30 PM EST Open Enrollment (11/1 – 1/31): • Mon–Fri: 8:00 AM – 8:00 PM EST, • Sat: 8:00 AM – 5:00 PM EST, • Last 2 Sundays of OE: 8:00 AM – 5:00 PM EST, • Last 3 days of OE: 8:00 AM – 10:00 PM EST The Customer Service Representative (CSR) will provide high-quality customer service to Marketplace consumers by answering inquiries, assisting with applications for health coverage, processing updates, and ensuring accurate documentation. Responsibilities • Handle inbound calls from the public, prospective enrollees, and representatives assisting consumers., • Assist with applications for healthcare coverage, eligibility determinations, and plan enrollment., • Process life event changes, demographic updates, and disenrollments., • Provide translation support for non-English-speaking callers., • Document all interactions in the appropriate systems., • Escalate issues as necessary and follow established procedures., • Education: High School Diploma or GED, • Experience: Minimum 6 months of recent call center experience, • Residency: Must reside in the State of New Jersey, • Desktop or Laptop with Intel Core i5, 8GB RAM (No Celeron, Pentium, Mac/iOS), • Minimum 256GB hard drive, Windows 10 or 11, • USB Gen 2 (or newer) port for wired headset, • Wired headset with microphone (USB Gen 2 or newer), • Video camera capability (required for training), • No Chromebooks, tablets, or iPads

Job Description Title: Assistant Director of Residential Life (On Site) Reports To: Program Director Location: 2190 University Avenue, Bronx NY 10453 Hours: 35 Hours/Week; Exempt (Requires Flexibility for some Evenings & Weekends) Salary Range: 68K-75K Annually based on relevant experience and education Job Summary: In the context of child-centered, family-focused practice to promote permanency, well-being, and safe, productive, and daily programmatic functioning of a hard-to-place Group Residence for male participants. The Assistant Director of Residential Life supervises the residential, maintaining effective delivery of services consistent with agency philosophy and policy, COA, and city and state mandates. The Assistant Director of Residential Life will lead and manage a team of Youth Development Counselors and Residential Life Supervisors to create and maintain a trauma-informed environment utilizing the principles and practices of the Sanctuary Model and Youth and Family Development strategies. Major Duties: • Responsible for the day-to-day functioning of the program, including oversight of daily schedules, staffing coverage, and program activities and development to foster a safe, secure, therapeutic environment for participants., • Directly Supervise the Residential Life Supervisors & supervise a team of Youth Development Counselors from various levels: YDC, Senior YDC, and Master YDC., • Work closely with the Risk Management Team to respond to Justice Center reports and protocols and follow up on facility-wide and program protocols and incidents., • Work alongside the Social Services team to create a cohesive building-wide community, shared planning, and collaboration supporting the agency's mission, values, and strategic plan across residential life and social services staff members., • Coordinate and, when needed, lead all relevant meetings, and assist in the development and execution of all plans, policies/procedures. Keep staff informed and ensure that team decisions are uniformly implemented., • Attend all relevant meetings with internal and external stakeholders as needed., • Communicate and collaborate effectively with GSS peer programs and support departments (i.e., Development, Finance, Government and External Relations, Human Resources, IT, Maintenance, PEP, and Learning and Development)., • Assure compliance with New York City & State regulatory agencies, e.g., fire, health, DYFJ, OCFS, and COA., • Ensure each facility/program is fully and timely, maintaining all required records, reports, and logs. That identified staff is accurately and timely submitting all needed reports to internal and external stakeholders., • Be responsible for effective and efficient use of resources, including regular budget monitoring in collaboration with the Program Director, and for the security, upkeep and cleanliness of the facilities, vehicles, and all equipment; assure the proper use of all agency supplies., • Maintain 24-hour on-call contact with the programs for emergencies., • Lead the implementation of the Sanctuary Model of trauma-informed practice within the programs., • Encourage and advance the use of the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the program to create a non-violent and trauma-sensitive culture., • Ensuring CFTSS and Medicaid Manage Care practices are occurring in the program., • Promote and model the seven Sanctuary Model commitments to create a non-violent, trauma-sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment., • Utilize Sanctuary Model principles in the supervisory practice., • Perform other duties as may be required. Qualifications: • Bachelor’s degree Preferred., • Minimum of five years of proven supervisory experience in a youth residential program is Highly Preferred., • Five years of experience working with at-risk adolescents, including in a residential program., • Proven supervisory and management skills required., • Valid New York State driver’s license required., • Flexible hours and on-call availability are required., • Ability to complete mandated Safe Crisis Management (SCM)/primary de-escalation and restraint technique training., • Must be willing and able to become a certified Safe Crisis Management trainer and conduct training as needed., • Must be able to perform physical restraint on youth using approved procedures., • Must have a commitment to use and implement the Missouri approach, a group-based rehabilitative and therapeutic approach. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.