HVAC Service Manager
hace 1 mes
Fullerton
Job Description Great opportunity to work for a company with bonus potential of $25,000, paid continuously throughout year. We’re looking for an HVAC Service Manager to lead our service department and be the go-to expert for technicians, dispatch, customers, and vendors. This role is ideal for someone who knows HVAC inside and out, enjoys mentoring technicians, and takes pride in running an efficient, high-performing service operation. What You’ll Do As the HVAC Service Manager, you’ll oversee the day-to-day operations of the HVAC Service Department while serving as a senior company representative. Leadership & Team Development * Lead, mentor, and support HVAC service technicians and dispatch staff * Recruit, hire, train, and develop technicians to meet workload and quality expectations * Conduct performance reviews, coaching, and goal-setting * Build and maintain a strong technical and safety training program * Lead team meetings, safety talks, and one-on-one check-ins Service Operations & Customer Experience * Schedule and direct technicians to meet customer needs and service demands * Ensure work meets quality, safety, and company standards * Communicate directly with customers regarding job status, expectations, and solutions * Coordinate closely with dispatch on scheduling, labor hours, parts, and timelines * Review work orders, invoices, and time reports for accuracy and timely billing Technical Oversight * Provide technical guidance on troubleshooting, repairs, start-ups, and commissioning * Stay current on OEM training and emerging HVAC technologies * Oversee installation start-ups and commissioning projects, including inspections and turnover * Maintain training records and ensure technician proficiency Financial & Fleet Management * Develop and manage department budgets, goals, and profitability * Monitor job costs, labor efficiency, and cash flow * Ensure parts and materials are ordered on time * Oversee service vehicles, inventory levels, and vehicle condition Business Growth * Generate sales leads and promote maintenance and service agreements * Estimate and bid service and contract work * Collaborate with other department managers to support company goals What We’re Looking For * 5+ years of HVAC management experience (or equivalent combination of education and experience) * Strong working knowledge of commercial and industrial HVAC and refrigeration systems * Ability to read and train on schematics, manuals, and control circuits * Knowledge of local codes and strong technical problem-solving skills * Proven leadership skills with the ability to motivate and develop teams * Excellent customer service, communication, and conflict-resolution skills * Highly organized, detail-oriented, and comfortable managing multiple priorities * Proficient with common computer tools (Word, Excel, Outlook, service software) * Valid driver’s license with a clean driving record * Willingness to work occasional nights, weekends, or holidays as needed Company DescriptionSouthcoast Heating and Air Conditioning has been serving San Diego County for over 40 years and during that time, we have built a strong reputation for delivering reliable, high-quality heating, ventilation, and air conditioning solutions to residential and commercial clients. We take pride in our commitment to customer satisfaction, craftsmanship, and long-term service relationships. Southcoast is a subsidiary of AMS. American Mechanical Services (AMS) is one of the nation’s leading providers of commercial heating, ventilation, and air conditioning (HVAC) maintenance, repair, replacement, and new equipment installation, as well as plumbing and related services. Be part of a growing Employee Owned Company! American Mechanical Services (AMS) is a dynamic organization focused on serving commercial, industrial and institutional property owners and managers through a strategic partnership. American Mechanical Services facilitates the long-term management of HVACR, and Plumbing systems. We have locations in Denver, Colorado Springs, Dallas, Houston, San Diego, Washington DC/Baltimore, Los Angeles, and Indianapolis. We are a company dedicated to growth of our employees and customer base. We are a drug-free environment and require a valid driving license.Southcoast Heating and Air Conditioning has been serving San Diego County for over 40 years and during that time, we have built a strong reputation for delivering reliable, high-quality heating, ventilation, and air conditioning solutions to residential and commercial clients. We take pride in our commitment to customer satisfaction, craftsmanship, and long-term service relationships. Southcoast is a subsidiary of AMS.\r\n\r\nAmerican Mechanical Services (AMS) is one of the nation’s leading providers of commercial heating, ventilation, and air conditioning (HVAC) maintenance, repair, replacement, and new equipment installation, as well as plumbing and related services. Be part of a growing Employee Owned Company! American Mechanical Services (AMS) is a dynamic organization focused on serving commercial, industrial and institutional property owners and managers through a strategic partnership.\r\n\r\nAmerican Mechanical Services facilitates the long-term management of HVACR, and Plumbing systems. We have locations in Denver, Colorado Springs, Dallas, Houston, San Diego, Washington DC/Baltimore, Los Angeles, and Indianapolis. We are a company dedicated to growth of our employees and customer base. We are a drug-free environment and require a valid driving license.