Freight Cashier (Logistics)
8 days ago
Dallas
Job Description HMM, we’re not just a global leader in integrated logistics and shipping—we’re shaping the future of maritime transport. With a diverse fleet and extensive global network, we deliver customized, sustainable solutions that create value for our customers. Our vision to be #1 in customer trust, employee satisfaction, and green shipping sets us apart from competitors. We offer competitive compensation, career development opportunities, and a work culture that blends autonomy with strategic support. Join us in driving innovation, sustainability, and success across the shipping and logistics industry. Why HMM? • Impactful Work: Be part of a company that shapes the global supply chain while contributing to economic, environmental, and social growth. At HMM, you’ll have the opportunity to work with a company committed to being #1 in customer trust, employee satisfaction, and green shipping., • Career Growth: We are dedicated to your development. With mentorship, cross-department training, and career advancement opportunities, HMM invests in your success and professional growth., • Collaborative Culture: Enjoy a dynamic work environment that fosters autonomy while providing continuous support and guidance from leadership to ensure your success and personal development., • Competitive Benefits: HMM offers competitive compensation packages, health benefits, performance bonuses, 401K, and employee discount programs to support your well-being., • Work-Life Balance: We believe in maintaining a healthy balance. Our generous vacation and floating holidays give you the flexibility to recharge and maintain a fulfilling life outside of work. GENERAL POSITION OVERVIEW Join our dynamic Service Coordination team at HMM (America), Inc., where you'll play a key role in keeping our US Import and Export customers' accounts in excellent standing. As a Freight Cashier Coordinator, you'll handle invoicing, collections, dispute resolution, and timely cargo/B/L releases—ensuring smooth daily operations in the fast-paced world of global shipping and logistics. This is an excellent entry-level opportunity to build a career in accounts receivable, customer account management, and freight operations, with strong potential for growth and leadership responsibilities. ESSENTIAL JOB FUNCTIONS/DUTIES • Monitor US Import and Export customer accounts daily to prevent long-term outstanding balances and maintain healthy account status., • Prepare and issue accurate freight invoices and statements of account for VIP and non-VIP customers, following their specific terms and requirements., • Release Export B/Ls and Import containers promptly to avoid delays at delivery order (D/O)., • Send collection notices to overdue customers and proactively follow up to resolve issues within payment terms., • Handle rate disputes, negotiate settlements, and reissue corrected invoices as needed., • Request account blocks/unblocks for past-due customers and update HQ reports on top overdue accounts and collection activities., • Communicate daily with Sales, Customer Service, and other internal teams to support freight operations and resolve queries., • Sort and respond to emails within 2 hours of receipt; maintain organized inbox and timely correspondence. We're looking for reliable, detail-oriented candidates eager to grow in a supportive team environment. No extensive experience required—we provide training for the right fit! Must-Have Traits & Skills • Strong attention to detail and accuracy in handling financial data, invoices, and records., • Excellent punctuality and reliability — be on time and dependable every day., • Good English communication skills (written and verbal) for clear, professional interactions with customers, drivers, sales teams, and colleagues., • Strong follow-up and problem-solving skills — proactive in tracking issues, resolving disputes, and ensuring timely resolutions., • Basic Excel knowledge (data entry, simple spreadsheets, tracking payments) — we'll build on this., • Basic understanding of Accounts Receivable (A/R) and Accounts Payable (A/P) processes (or quick ability to learn)., • Ability to multi-task in a demanding, goal-oriented environment while maintaining a positive, professional attitude., • Leadership potential — initiative to take ownership, support team members, and contribute to improvements., • High competence and quick learning — thrive under pressure and adapt to freight-specific tools/procedures., • Solid time management and ability to follow directions promptly., • Team player who can also work independently.EDUCATION AND EXPERIENCE, • High School diploma or equivalency or college degree will be helpful., • Knowledge in Import and Export shipping industry can be a plus.ENVIRONMENT / EQUIPMENT / PHYSICAL DEMANDS, • Work performed in an office environment where the noise level is moderate. Regularly required to stand, sit, and walk around the office. Frequently required to work on a computer. Occasionally required to use force to lift, push and pull up to 20 pounds., • No traveling is required. Join HMM and navigate the future of shipping and logistics, where you’ll grow alongside an industry leader committed to sustainability, innovation, and excellence. About HMM America Shipping Agency: HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated, and other specialized cargo. HMM is currently ranked in the Top 8 global ocean carriers in terms of service network and market capacity. HMM has formed a global business network of vessels, terminals, railroads, trucks, and offices around the world. HMM is highly regarded as one of the world's top integrated logistics companies with a commitment to operational excellence by our team of industry professionals and state-of-the-art technology. Additional Details: The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions. HMM employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, and up to 10 vacation days and six sick days in the first year. HMM provides equal employment opportunities without regard to race, color, religion, sex, national origin, disability, or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E-Verify program.