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Job Description Position: Pet Care Associate Employment Status: PT / FT Pay: Hourly (Non Exempt) Reports to: Operations Manager / General Manager We are looking for Kennel Techs for the morning 6 am - 2 pm shift and evening 2 pm - 10 pm shift. The Pet Care Associate will provide exceptional care to the pet guests of Bay Paws Pet Resort in Dog Daycare and/or Boarding. The Pet Care Associate will be responsible for providing a positive, fun, interactive experience for the pet guests, while also ensuring their safety and health. The Pet Care Associate will communicate effectively and clearly with the Bay Paws management team to ensure information regarding pet experiences, temperament and needs are shared as needed. The Pet Care Associate is responsible for the following duties: • Managing Pet’s daily schedule (feeding, activities, grooming, daycare, etc.), • Providing overall pet care, including but not limited to feeding, cleaning, medicating, laundering, elimination removal, pet parent communication, etc. for all pet guests of Bay Paws Pet Resort, • Preparing for arrival of pets into Boarding and/or Daycare, • Preparing for departure of pets from Boarding and/or Daycare, • Ensuring the safety of the pets throughout all tasks, • Following all cleaning and sanitary guidelines for elimination areas, • Following all policy and procedures of Bay Paws Pet Resort, • Exceeding pet parent expectations by providing knowledgeable and loving care to pet guests, • Maintaining and cleaning of Boarding and Daycare areas, • Promoting healthy pet care throughout Bay Paws Pet Resort, • Adhere to Bay Paws Pet Resort employee dress code for Pet Care Associate, • Ability, when needed, to transport pets for veterinary care, • High School Diploma or equivalent, • Minimum 1 year pet care experience, preferably in pet boarding or veterinary environment, • Minimum 1 year customer service experience, preferably in sales, retail, pet boarding or veterinary environment, • Team player mentality, • Reliable transportation, • Ability to read, count and write for documents and reporting, • Ability to stand or walk 90% of time, • Ability to lift 40 pounds unassisted