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Job Description Company Overview: Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Nestled in the beautiful Finger Lakes region, Cayuga Health provides an outstanding place to work in a vibrant community. Come discover all that Ithaca, New York and Cayuga Health has to offer! Job Summary: The Call Center Team Member is the first point of patient contact to the Cayuga Health System. Call Center Team Members must have excellent customer service skills and exceptional phone etiquette. This is a non-clinical position so no medical experience is necessary or required. On the job training will take place during the first month of starting the position. This position requires onsite training for 2 weeks in Ithaca NY! Job Responsibilities include: • Maintain professionalism while answering calls and answering questions from the community regarding primary care needs and COVID testing., • Comfort talking with patients on the phone and navigating registration website/EMR simultaneously., • Ability to provide patient results and messages from providers, proper transfer to clinical team as necessary., • Ability properly escalate calls to management team as necessary., • Outbound calling to patients/offices to provide continuity of care., • Ability to think critically., • Ability to type quickly and accurately., • Ability to navigate multiple screens and computer systems. Education - High School Diploma or GED. Experience - Comfortable multi-tasking. Medent or Epic Experience preferred. Customer service experience preferred. Call center experience preferred. Licensure - none required. Physical Requirements - must be able to remain in a stationary position 50% or more of the time. Must be able to exchange accurate information. May occasionally need to move light objects up to 20 pounds. If you are interested in applying for this position and you require an accommodation, please contact Cayuga Health System at Cayuga Health System Commitment to Diversity, Equity & Inclusion Cayuga Health System commits to treating all people with dignity so that everyone who comes to us is safe, cared for, and respected. We will support the growth of our employees and the health of our community by embracing the rich diversity of social and cultural identities, needs, and life circumstances of all people. We strive to recognize and overcome personal biases and systemic policies that marginalize others and contribute to disparities in healthcare access, equitable care, and good health outcomes. Cayuga Health is dedicated to our vision for diversity, equity, and inclusion. As we strive towards our vision, we welcome the opportunity to work alongside a diverse range of employees. Job Posted by ApplicantPro

Job Description Patient Services Representative - Admissions Per Diem / Flex Hours Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. The PSR is the first point of contact for patients, and their caregivers. Responsibilities include patient interviews, collecting and verifying demographic, insurance and financial data, accurately entering information into computer that affects any aspect of the registration, or admission, process. Ability to work independently required. Roles and Responsibilities: • Patient Interaction and Support: Welcomes patients and caregivers warmly, provides support, and ensures proper patient identification using name and date of birth., • Registration and Documentation: Registers and pre-registers patients with accurate demographic and insurance details, scans identification and insurance documents, completes and explains required forms, and files imaging requisitions appropriately., • Admitting and Discharge Procedures: Adheres to admitting policies, ensures proper placement and transfer of patients per practitioner orders, and manages timely and accurate discharges., • Switchboard and Special Procedures: Covers switchboard during breaks and night shifts, handles deceased patients' procedures, and manages patient valuables in line with hospital policies., • Financial Transactions and Flexibility: Collects copays, follows cash handling protocols, and assumes additional responsibilities as needed to support hospital operations. Required Skills and Experience: • High school education or equivalent experience Preferred Skills and Experience: • Two (2) years of clerical experience, • Previous healthcare experience, • Knowledge of medical terminology Physical Requirements: • Frequent hand and finger use (e.g., to operate a computer keyboard)., • Lifting and carrying items up to 10 lbs. with or without reasonable accommodation., • Ability to stoop, kneel, or crouch for tasks such as retrieving items from lower shelves or filing in low drawers., • Ability to sit, stand, or walk for extended periods, as the position may require (estimated 80% standing / 20% sitting), • Capacity to operate job-related equipment, with or without reasonable accommodation. Location, Travel and Shift Requirements: • Onsite at Cayuga Medical Center, • 101 Dates Drive, Ithaca, NY 14850, • Shift: Days / Evenings / Nights / Weekends as Scheduled We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me. I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks. I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment. Job Posted by ApplicantPro

Job Description Transfer Center Associate - Per Diem Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs.  The Transfer Center Associate plays a key role in facilitating seamless patient transfers between hospitals, working closely with RNs, physicians, and EMS teams. They leverage strong communication and organizational skills to manage transfer requests, arrange appropriate transportation, and ensure all required documents and patient details are accurately recorded. This position is essential in supporting exceptional care and ensuring smooth transitions for patients. Roles and Responsibilities: • Builds trusting, professional relationships with referring parties, providing empathetic and exceptional customer service to address patient transfer needs effectively., • Coordinates and facilitates hospital transfers, ensuring compliance with EMTALA laws, hospital policies, and proper levels of care., • Collaborates with physicians, nurses, Administrative Supervisors, and Patient Access teams to secure clinical information, assign beds, and initiate patient registration before transfer., • Ensures accurate documentation of transfer requests, capturing patient demographics, clinical details, provider information, and payer authorizations in the electronic medical record., • Coordinates transportation logistics, including ground and air transport, while keeping all stakeholders informed of updates or changes impacting the transfer process. Required Skills and Experience: • High School Diploma or equivalent experience, • Basic Life Support (CPR) Certification to ensure immediate patient care when necessary., • Exceptional organizational and time management abilities, enabling efficient coordination of patient transfers and adherence to legal standards., • Functional understanding of EMTALA law and CMS guidelines, ensuring compliance with all legal requirements during patient transfers., • Outstanding customer service and communication skills, fostering trust and professional relationships with patients, families, and healthcare teams., • Regularly operates a computer keyboard and other office equipment, requiring precise coordination and control., • Occasionally transports items weighing up to 40 pounds, such as boxes, equipment, or IV solutions, positioning them as needed., • Moves within the workspace to access various areas, including low shelves and file drawers, which may involve bending, stooping, or kneeling., • Remains in a stationary position, whether sitting or standing, for extended periods during work hours., • Capably uses all necessary job-related equipment to perform essential functions effectively. Physical Requirements: • Regularly operates a computer keyboard and other office equipment, requiring precise coordination and control., • Occasionally transports items weighing up to 40 pounds, such as boxes, equipment, or IV solutions, positioning them as needed., • Moves within the workspace to access various areas, including low shelves and file drawers, which may involve bending, stooping, or kneeling., • Remains in a stationary position, whether sitting or standing, for extended periods during work hours., • Capably uses all necessary job-related equipment to perform essential functions effectively. Location and Travel Requirements: • Initially onsite at Cayuga Medical Center in Ithaca, NY moving to Montour Falls, NY in 2025, • 2 On / 2 Off Schedule Rotation, • 7a-7p, 7p-7a or 11a-7p Pay Range Disclosure: • $20.50 to $26 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Patient Service Representative - Ophthalmology Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. The Cayuga Ophthalmology (Arleo Eye Associates) Patient Services Representative serves as a key member of a multidisciplinary team dedicated to providing ophthalmic services. Successful candidates will be results driven, organized, and collaborative individuals with a dedication to quality customer service. Roles and Responsibilities: • Coordinate with outpatient clinics to schedule follow up appointments, and in office procedures, • Collaborate with outpatient and inpatient services to verify patient demographics, procedural ordering, and procedural authorization., • Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization, • Creates and organizes all aspects of patient charts, maintains adequate levels of office supplies., • Manage the operations of the front desk of the department, provide a welcoming forward facing demeanors for all incoming outpatients and provider requests. Required Skills and Experience: • Associates degree or equivalent experience, • Proficient in Microsoft Office suite, • Strong interpersonal skills with experience in customer service Preferred Skills and Experience: • Bachelor's degree Preferred, • Experience in Electronic Medical Record Systems such as Medent, and Epic. Physical Requirements: • In writing an ADA compliant job description, please work with your HRBP or TA Partner to complete a physical demands analysis using the associated ADA Compliant language guide and considering:, • Purpose and Essential Functions, • Physical / Sensory / Cognitive Needs, • Critical Weights and Measures, • Environment Exposures, • Physical Expectations of the Role, • Time Allocation / Frequency of Tasks Location and Travel Requirements: • In person at the Cayuga Ophthalmology (Arleo Eye Associates), • 20% Travel can be expected in this role, • M-F with an occasional Saturday shift, and limited travel to a second location in Auburn Compensation Disclosure: • $15.50 - $23.00 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Patient Services Representative- Main Admissions- Full Time- Days/Nights FLEX Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. The PSR is the first point of contact for patients, and their caregivers. Responsibilities include patient interviews, collecting and verifying demographic, insurance and financial data, accurately entering information into computer that affects any aspect of the registration, or admission, process. Excellent interpersonal skills, communication skills, accurate typing skills, knowledge of office procedures, and ability to work independently required. Roles and Responsibilities: • Patient Interaction and Support: Welcomes patients and caregivers warmly, provides support, and ensures proper patient identification using name and date of birth., • Registration and Documentation: Registers and pre-registers patients with accurate demographic and insurance details, scans identification and insurance documents, completes and explains required forms, and files imaging requisitions appropriately., • Admitting and Discharge Procedures: Adheres to admitting policies, ensures proper placement and transfer of patients per practitioner orders, and manages timely and accurate discharges., • Switchboard and Special Procedures: Covers switchboard during breaks and night shifts, handles deceased patients' procedures, and manages patient valuables in line with hospital policies., • Financial Transactions and Flexibility: Collects copays, follows cash handling protocols, and assumes additional responsibilities as needed to support hospital operations. Required Skills and Experience: • High school education or equivalent experience, • Two (2) years of clerical experience Preferred Skills and Experience: • Previous healthcare experience, • Knowledge of medical terminology Physical Requirements: • Frequent hand and finger use (e.g., to operate a computer keyboard)., • Lifting and carrying items up to 40 lbs. (e.g., boxes, equipment, IV solutions), with or without reasonable accommodation., • Ability to stoop, kneel, or crouch for tasks such as retrieving items from lower shelves or filing in low drawers., • Ability to sit, stand, or walk for extended periods, as the position may require (estimated 80% standing/20% sitting), • Capacity to operate job-related equipment, with or without reasonable accommodation. Location, Travel and Shift Requirements: • Onsite: Cayuga Medical Center- 101 Dates Drive, Ithaca, NY 14850, • Shift: 5x 8-hour shifts, Days/Evenings with flex weekends, • Standard Rate of $19.50 - $23.00 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Patient Services Representative - Community Corners Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment. Roles and Responsibilities: • Patient intake, such as greet and check-in patients/verify/update patient demographics, • Assist patients with filling out consent forms, • Receive and process cash and credit card payments for medical services rendered, • Initiate calls, pages and triage phone calls., • Assists in admissions, discharges, transfers and fulfills other customer service or clerical duties Required Skills and Experience: • High school diploma or equivalent, • Professional manner and appearance, • Strong interpersonal and communication skills, • Meticulous attention to detail, • Ability to work independently, • Good time management and prioritization skills Preferred Skills and Experience: • College-level training/education in a healthcare support field preferred, • Previous EMR use/training helpful, • Proficient in Microsoft Office Suite (Word, Outlook), • 80% standing 20% sitting Location and Travel Requirements: • Onsite - Community Corners Pay Range Disclosure: • $15.50 to $23.50 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Security Officer Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. Performs and leads general Security and Safety work in the protection of persons and property and the enforcement of applicable policies, procedures and regulations of Cayuga Health System as well as applicable Federal, State and Local laws to prevent loss due to accidents and incidents. Roles and Responsibilities: Protection of Life & Property • Uses proper lifting techniques during work tasks to prevent lifting injuries., • Escorts individual in a timely manner as needed to ensure their safety., • Is observant for unauthorized activities., • Maintains work area in a clean and safe manner on a daily basis., • Completes daily security log., • Submits a concise, clear, accurate and complete incident report in a timely manner, • Responds in a timely manner to all calls., • Maintains continuous contact via phone or radio with subordinates and management, • Is observant of all motor vehicle laws while operating a motor vehicle., • Locks and unlocks areas as prescribed or as requested, • Assists patients, visitors and staff as needed, • Is observant and engages with suspicious persons at the facility., • Remains highly visible during patrols, • Patrols the facilities both inside and outside. Performs Fire and Safety Checks: • Inspects fire extinguishers and other safety equipment, • Inspects various directional and warning signs about the buildings and reports any need for replacement., • Inspects exit signs and reports any bulb replacement needed., • Keeps well informed and participates in all fire, safety and disaster drills., • Investigates incident of injuries involving visitors and ensures a report is prepared., • Takes proper action to correct safety and security shortcomings noted., • Check the outer portion of the buildings for safety hazards., • Conduct preliminary investigations of complaints and incidents., • Answers all disturbances or criminal offense calls as requested., • Enforce parking and access control rules and parameters, • Uses diplomacy to insure all persons are not offended or alienated., • Basic mechanical ability to make minor repairs., • Analyze malfunctions and identify staff that can make repairs., • Investigates all incidents involving lost property, missing property, stolen property of all kinds, vandalism, all disturbances, missing patients, prank or obscene phone call, suspicious person, fire alarm, power failure, property damage and automobile accidents., • Prepares incident report on completion of investigation., • Snow and ice removal., • Inspection of facility lighting., • Inspection of doors and stair wells., • Security of entrance doors., • Completes all mandatory education requirements., • Attends departments, onsite and off-site in-service as required., • Helps others without prompting when work needs to be accomplished., • Is independent of his/her performance and is self-directed., • Work is completed in a timely fashion., • Maintains a positive attitude in stressful situations., • Is supportive, shares knowledge and skills, and is an approachable resource for others., • Communicates with others in a positive and respectful manner., • Provides excellent customer service to patients, families, guests and other employees., • Is flexible and willing to make changes for the benefit of the team., • Demonstrates a high level of personal and professional accountability., • Is receptive to learning and feedback and demonstrates a willingness to learn and accept change., • Is capable of providing quality care or service to patients or customers. Required Skills and Experience: • Education - High School Diploma / GED, • Experience - Able to drive vehicle in all weather conditions. Minimum of one year experience involving Security preferred but not necessary. Ability to produce an accurate and well written report. Ability to work alone or as part of a team. Good people skills., • This position requires the ability to assist with lifting patients. Able to stand, sit and walk for long periods of time. Ability to walk up and down stairs. Good vision and hearing. Rotate and work irregular shifts. Able to work out of doors in all types of weather. Location and Travel Requirements: • Onsite at CMC Main Campus, • Three twelve hour shifts a week Pay Range Disclosure: • $21.16 to $22.35 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Security Officer - CMC Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. Performs and leads general Security and Safety work in the protection of persons and property and the enforcement of applicable policies, procedures and regulations of Cayuga Health System as well as applicable Federal, State and Local laws to prevent loss due to accidents and incidents. Roles and Responsibilities: Protection of Life & Property • Uses proper lifting techniques during work tasks to prevent lifting injuries., • Escorts individual in a timely manner as needed to ensure their safety., • Is observant for unauthorized activities., • Maintains work area in a clean and safe manner on a daily basis., • Completes daily security log., • Submits a concise, clear, accurate and complete incident report in a timely manner, • Responds in a timely manner to all calls., • Maintains continuous contact via phone or radio with subordinates and management, • Is observant of all motor vehicle laws while operating a motor vehicle., • Locks and unlocks areas as prescribed or as requested, • Assists patients, visitors and staff as needed, • Is observant and engages with suspicious persons at the facility., • Remains highly visible during patrols, • Patrols the facilities both inside and outside. Performs Fire and Safety Checks: • Inspects fire extinguishers and other safety equipment, • Inspects various directional and warning signs about the buildings and reports any need for replacement., • Inspects exit signs and reports any bulb replacement needed., • Keeps well informed and participates in all fire, safety and disaster drills., • Investigates incident of injuries involving visitors and ensures a report is prepared., • Takes proper action to correct safety and security shortcomings noted., • Check the outer portion of the buildings for safety hazards., • Conduct preliminary investigations of complaints and incidents., • Answers all disturbances or criminal offense calls as requested., • Enforce parking and access control rules and parameters, • Uses diplomacy to insure all persons are not offended or alienated., • Basic mechanical ability to make minor repairs., • Analyze malfunctions and identify staff that can make repairs., • Investigates all incidents involving lost property, missing property, stolen property of all kinds, vandalism, all disturbances, missing patients, prank or obscene phone call, suspicious person, fire alarm, power failure, property damage and automobile accidents., • Prepares incident report on completion of investigation., • Snow and ice removal., • Inspection of facility lighting., • Inspection of doors and stair wells., • Security of entrance doors., • Completes all mandatory education requirements., • Attends departments, onsite and off-site in-service as required., • Helps others without prompting when work needs to be accomplished., • Is independent of his/her performance and is self-directed., • Work is completed in a timely fashion., • Maintains a positive attitude in stressful situations., • Is supportive, shares knowledge and skills, and is an approachable resource for others., • Communicates with others in a positive and respectful manner., • Provides excellent customer service to patients, families, guests and other employees., • Is flexible and willing to make changes for the benefit of the team., • Demonstrates a high level of personal and professional accountability., • Is receptive to learning and feedback and demonstrates a willingness to learn and accept change., • Is capable of providing quality care or service to patients or customers. Required Skills and Experience: • Education - High School Diploma / GED, • Experience - Able to drive vehicle in all weather conditions. Minimum of one year experience involving Security preferred but not necessary. Ability to produce an accurate and well written report. Ability to work alone or as part of a team. Good people skills., • This position requires the ability to assist with lifting patients. Able to stand, sit and walk for long periods of time. Ability to walk up and down stairs. Good vision and hearing. Rotate and work irregular shifts. Able to work out of doors in all types of weather. Location and Travel Requirements: • Onsite at CMC Main Campus, • Three twelve hour shifts a week Pay Range Disclosure: • $21.16 to $22.35 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Patient Service Representative - Cayuga Primary Care - Tompkins Street Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice. Roles and Responsibilities: • Check in patients upon arrival, • Verify/update patient demographics, • Collect outstanding balances and co-pays, • Take messages and triage phone calls, • Verifying insurances Required Skills and Experience: • Good time management and prioritization skills, • High school diploma or equivalent Preferred Skills and Experience: • Previous medical office experience preferred, • College-level training/education in a healthcare support field preferred, • Previous EMR use/training helpful Physical Requirements: • 90% sitting 10% standing Location and Travel Requirements: • Onsite - 260 Tompkins St. Cortland, NY, • 7:30 am - 5:30 pm M-F Pay Range Disclosure: We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Patient Services Representative - Specialty Services of CMA at Cortland Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment. Roles and Responsibilities: • Patient intake, such as greet and check-in patients/verify/update patient demographics, • Assist patients with filling out consent forms, • Receive and process cash and credit card payments for medical services rendered, • Initiate calls, pages and triage phone calls., • Assists in admissions, discharges, transfers and fulfills other customer service or clerical duties Required Skills and Experience: • High school diploma or equivalent, • Professional manner and appearance, • Strong interpersonal and communication skills, • Meticulous attention to detail, • Ability to work independently, • Good time management and prioritization skills Preferred Skills and Experience: • College-level training/education in a healthcare support field preferred, • Previous EMR use/training helpful, • Proficient in Microsoft Office Suite (Word, Outlook), • 80% standing 20% sitting Location and Travel Requirements: • Onsite - 260 Tompkins St Cortland Pay Range Disclosure: • $15.50 to $23.50 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Patient Service Representative - Cayuga Primary Care - Ithaca Mall Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice. Roles and Responsibilities: • Check in patients upon arrival, • Verify/update patient demographics, • Collect outstanding balances and co-pays, • Take messages and triage phone calls, • Verifying insurances Required Skills and Experience: • Good time management and prioritization skills, • High school diploma or equivalent Preferred Skills and Experience: • Previous medical office experience preferred, • College-level training/education in a healthcare support field preferred, • Previous EMR use/training helpful Physical Requirements: • 90% sitting 10% standing Location and Travel Requirements: • Onsite - Ithaca Mall, 40 Catherwood Rd Ithaca, NY, • 7:30 am - 5:30 pm M-F Pay Range Disclosure: We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Patient Service Representative - Orthopedics Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice. Roles and Responsibilities: • Check in patients upon arrival, • Verify/update patient demographics, • Collect outstanding balances and co-pays, • Take messages and triage phone calls, • Verifying insurances Required Skills and Experience: • Good time management and prioritization skills, • High school diploma or equivalent Preferred Skills and Experience: • Previous medical office experience preferred, • College-level training/education in a healthcare support field preferred, • Previous EMR use/training helpful Physical Requirements: • 90% sitting 10% standing Location and Travel Requirements: • M-F, 8am-4:30pm Pay Range Disclosure: We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Patient Services Representative, Cayuga Heart and Vascular, Ithaca Mall Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. Roles and Responsibilities: • Check in patients upon arrival, • Verify/update patient demographics, • Collect outstanding balances and co-pays, • Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders, • Take messages and triage phone calls Required Skills and Experience: • Schedule patient appointments, • Good time management and prioritization skills, • Good computer skills- Medent and Microsoft Office are utilized, • High school diploma or equivalent Preferred Skills and Experience: • Previous medical office experience preferred, • College-level training/education in a healthcare support field preferred, • Previous EMR use/training helpful Physical Requirements: • Sitting-- 90%, • Standing-- 10%, • Reaching-- 50%, • Bending-- 20%, • Lifting-- must be able to lift 25 lb. Location and Travel Requirements: • Onsite - Cayuga Primary Care Ithaca Mall, 40 Catherwood Rd, Ithaca Compensation Disclosure: • $15.50 to $23.50 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Transfer Center Associate- Per Diem Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs.  The Transfer Center Associate plays a key role in facilitating seamless patient transfers between hospitals, working closely with RNs, physicians, and EMS teams. They leverage strong communication and organizational skills to manage transfer requests, arrange appropriate transportation, and ensure all required documents and patient details are accurately recorded. This position is essential in supporting exceptional care and ensuring smooth transitions for patients. Roles and Responsibilities: • Builds trusting, professional relationships with referring parties, providing empathetic and exceptional customer service to address patient transfer needs effectively., • Coordinates and facilitates hospital transfers, ensuring compliance with EMTALA laws, hospital policies, and proper levels of care., • Collaborates with physicians, nurses, Administrative Supervisors, and Patient Access teams to secure clinical information, assign beds, and initiate patient registration before transfer., • Ensures accurate documentation of transfer requests, capturing patient demographics, clinical details, provider information, and payer authorizations in the electronic medical record., • Coordinates transportation logistics, including ground and air transport, while keeping all stakeholders informed of updates or changes impacting the transfer process. Required Skills and Experience: • High School Diploma or equivalent experience, • Basic Life Support (CPR) Certification to ensure immediate patient care when necessary., • Exceptional organizational and time management abilities, enabling efficient coordination of patient transfers and adherence to legal standards., • Functional understanding of EMTALA law and CMS guidelines, ensuring compliance with all legal requirements during patient transfers., • Outstanding customer service and communication skills, fostering trust and professional relationships with patients, families, and healthcare teams., • Regularly operates a computer keyboard and other office equipment, requiring precise coordination and control., • Occasionally transports items weighing up to 40 pounds, such as boxes, equipment, or IV solutions, positioning them as needed., • Moves within the workspace to access various areas, including low shelves and file drawers, which may involve bending, stooping, or kneeling., • Remains in a stationary position, whether sitting or standing, for extended periods during work hours., • Capably uses all necessary job-related equipment to perform essential functions effectively. Physical Requirements: • Regularly operates a computer keyboard and other office equipment, requiring precise coordination and control., • Occasionally transports items weighing up to 40 pounds, such as boxes, equipment, or IV solutions, positioning them as needed., • Moves within the workspace to access various areas, including low shelves and file drawers, which may involve bending, stooping, or kneeling., • Remains in a stationary position, whether sitting or standing, for extended periods during work hours., • Capably uses all necessary job-related equipment to perform essential functions effectively. Location and Travel Requirements: • Initially onsite at Cayuga Medical Center in Ithaca, NY moving to Montour Falls, NY in 2025, • 2 On / 2 Off Schedule Rotation, • 7a-7p, 7p-7a or 11a-7p Pay Range Disclosure: • $20.50 to $26 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Transport Aide - Imaging Services - Per Diem Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. The Transport Aide will greet imaging patients, and safely escort them to proper modality. Employees should be self-motivated and demonstrate the ability to multitask in a high-volume environment. Providing excellent customer service and the ability to communicate well and professionally with patients, visitors and staff is required. Additional duties include taking soiled equipment to sterile processing, exchanging oxygen tanks, collecting soiled linen, getting supplies as requested, assisting technologist with patients, answering phones and properly transferring calls, ensuring the changing rooms are neat, and file room duties such as burning DVD's and obtaining proper consent for release of information. Roles and Responsibilities: • Maintains a safe clean environment according to Joint Commission standards, • Stocks and clean changing rooms as assigned ensuring all are completed prior to leaving for the day., • Demonstrates teamwork to provide the best possible customer service care for our patients and visitors., • Follows HIPAA regulations and adheres to CHS policy for patient identification, • Demonstrates appropriate computer skills, understanding of PACS, Meditech, Emails, Shiftwizard, DVD burning and Release of Information consent., • Completes annual competency demonstrating knowledge of all requirements Required Skills and Experience: • Education - High school diploma or GED, • Experience - Preference computer skills Preferred Skills and Experience: • Problem solving ability and attention to detail is preferred, • Good written and oral communication skills preferred., • Requires ability to prioritize work, manage time wisely and adjust to changes in work volumes. Physical Requirements: • Must be able to push, pull, bend, safely transfer patients and ambulate without assistance. Location and Travel Requirements: • Onsite at 101 Dates Dr, Ithaca, NY 14850, • Shift: Per Diem - Various Shifts As Scheduled. Day and/or Evening Shifts as assigned., • 0%-5% Travel can be expected in this role Pay Range Disclosure: • Standard Rate of $16.00 to $20.00 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me. I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks. I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment. Job Posted by ApplicantPro

Job Description Medical Assistant (MA) - Float Pool Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. We are in search of a medical assistant with experience in delivering exceptional patient care and support to the physicians. People and communication skills are essential to the success of this role and the applicant must be able to remain flexible and work in two different locations. Roles and Responsibilities: • Perform clinical duties and procedures within the scope of practice according to NYS laws and practice protocols, ensuring patient comfort and well-being., • Record patients' vital signs, prepare exam rooms, and sterilize equipment and supplies as per protocols., • Assist physicians/providers with clinical questions, prescription refills, test results, and patient calls according to practice protocols., • Prepare patient records for visits as directed by the physician/provider. Required Skills and Experience: • Certified/Registered Medical Assistant with a high school diploma or equivalent., • Demonstrated clinical competency, including proficiency in aseptic techniques, sterilization, practice management systems, EMR, and scheduling protocols., • Excellent written and verbal communication skills, with basic keyboard proficiency. Location and Travel Requirements: • Must be available to travel to all Cayuga Medical Associates locations including Ithaca and Cortland I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me. I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks. I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment. Job Posted by ApplicantPro

Job Description Medical Assistant - Full Time - Days Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. We are in search of a medical assistant with experience in delivering exceptional patient care and support to the physicians. People and communication skills are essential to the success of this role and the applicant must be able to remain flexible and work in two different locations. Roles and Responsibilities: • Perform clinical duties and procedures within the scope of practice according to NYS laws and practice protocols, ensuring patient comfort and well-being., • Record patients' vital signs, prepare exam rooms, and sterilize equipment and supplies as per protocols., • Assist physicians/providers with clinical questions, prescription refills, test results, and patient calls according to practice protocols., • Prepare patient records for visits as directed by the physician/provider., • Strong Epic rooming background preferred, • High school diploma or equivalent, • Demonstrated clinical competency, including proficiency in aseptic techniques, sterilization, practice management systems, EMR, and scheduling protocols., • Onsite, • Primary Site: Cayuga Heart and Vascular- 40 Catherwood Road Suite C Ithaca NY 14850, • Possible Rotating Site: Cayuga Heart and Vascular-201 Dates Drive, Suite 101, Ithaca, NY 14850, • Possible Rotating Site: Cayuga Heart and Vascular-260 Tompkins Street, Cortland, NY 13045, • $18-$22 per hour based on experience Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Medical Assistant - Full Time - Days Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. We are in search of a medical assistant with experience in delivering exceptional patient care and support to the physicians. People and communication skills are essential to the success of this role and the applicant must be able to remain flexible and work in two different locations. Roles and Responsibilities: • Perform clinical duties and procedures within the scope of practice according to NYS laws and practice protocols, ensuring patient comfort and well-being., • Record patients' vital signs, prepare exam rooms, and sterilize equipment and supplies as per protocols., • Assist physicians/providers with clinical questions, prescription refills, test results, and patient calls according to practice protocols., • Prepare patient records for visits as directed by the physician/provider., • Strong Epic rooming background preferred, • High school diploma or equivalent, • Demonstrated clinical competency, including proficiency in aseptic techniques, sterilization, practice management systems, EMR, and scheduling protocols., • Onsite, • Primary Site: Cayuga Heart and Vascular- 40 Catherwood Road Suite C Ithaca NY 14850, • Possible Rotating Site: Cayuga Heart and Vascular-201 Dates Drive, Suite 101, Ithaca, NY 14850, • Possible Rotating Site: Cayuga Heart and Vascular-260 Tompkins Street, Cortland, NY 13045, • $18-$22 per hour based on experience Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . Job Posted by ApplicantPro

Job Description Medical Assistant - Operations Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. Cayuga Ophthalmology (Arleo Eye Associates) is in search of a medical assistant with experience in delivering exceptional patient care and support to the physicians. People and communication skills are essential to the success of this role, and the applicant must be able to remain flexible and work in two different locations. Roles and Responsibilities: * Perform clinical duties and procedures within the scope of practice according to NYS laws and practice protocols, ensuring patient comfort and well-being. * Record patients' vital signs, prepare exam rooms, and sterilize equipment and supplies as per protocols. * Assist physicians/providers with clinical questions, prescription refills, test results, and patient calls according to practice protocols. * Prepare patient records for visits as directed by the physician/provider. Required Skills and Experience: * High school diploma or equivalent. * Demonstrated clinical competency, including proficiency in aseptic techniques, sterilization, practice management systems, EMR, and scheduling protocols. * Excellent written and verbal communication skills, with basic keyboard proficiency. Preferred Skills and Experience: * Certified/Registered Medical Assistant Location and Travel Requirements: * Onsite - 100 Uptown Rd Ithaca NY 14850 * Shift - Days - (Mon-Fri) - 8:00 AM - 5:00 PM with an occasional Saturday Pay Range Disclosure * $18.00 to $22.00 per hour Job Posted by ApplicantPro

Job Description Medical Assistant - Per Diem Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. We are in search of a medical assistant with experience in delivering exceptional patient care and support to the physicians. People and communication skills are essential to the success of this role and the applicant must be able to remain flexible and work in two different locations. Roles and Responsibilities: • Perform clinical duties and procedures within the scope of practice according to NYS laws and practice protocols, ensuring patient comfort and well-being., • Record patients' vital signs, prepare exam rooms, and sterilize equipment and supplies as per protocols., • Assist physicians/providers with clinical questions, prescription refills, test results, and patient calls according to practice protocols., • Certified/Registered Medical Assistant with a high school diploma or equivalent., • Demonstrated clinical competency, including proficiency in aseptic techniques, sterilization, practice management systems, EMR, and scheduling protocols., • Onsite (Rotating), • Onsite (Cayuga Medical Center Sports Medicine) We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me. I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks. I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment. Job Posted by ApplicantPro

Job Description Medical Assistant (MA) - Cayuga Immediate Care Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. We are in search of a medical assistant with experience in delivering exceptional patient care and support to the physicians. People and communication skills are essential to the success of this role and the applicant must be able to remain flexible and work in two different locations. Roles and Responsibilities: • Perform clinical duties and procedures within the scope of practice according to NYS laws and practice protocols, ensuring patient comfort and well-being., • Record patients' vital signs, prepare exam rooms, and sterilize equipment and supplies as per protocols., • Assist physicians/providers with clinical questions, prescription refills, test results, and patient calls according to practice protocols., • Prepare patient records for visits as directed by the physician/provider. Required Skills and Experience: • Certified/Registered Medical Assistant with a high school diploma or equivalent., • Demonstrated clinical competency, including proficiency in aseptic techniques, sterilization, practice management systems, EMR, and scheduling protocols., • Excellent written and verbal communication skills, with basic keyboard proficiency. Location and Travel Requirements: • Onsite - 401 Cayuga Park Lane Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me. I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks. I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment. Job Posted by ApplicantPro

Job Description Medical Assistant - Full Time - Float Pool Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. We are in search of a medical assistant with experience in delivering exceptional patient care and support to the physicians. People and communication skills are essential to the success of this role and the applicant must be able to remain flexible and work in two different locations. Roles and Responsibilities: • Perform clinical duties and procedures within the scope of practice according to NYS laws and practice protocols, ensuring patient comfort and well-being., • Record patients' vital signs, prepare exam rooms, and sterilize equipment and supplies as per protocols., • Assist physicians/providers with clinical questions, prescription refills, test results, and patient calls according to practice protocols., • Prepare patient records for visits as directed by the physician/provider. Required Skills and Experience: • High school diploma or equivalent., • Demonstrated clinical competency, including proficiency in aseptic techniques, sterilization, practice management systems, EMR, and scheduling protocols., • Excellent written and verbal communication skills, with basic keyboard proficiency. Preferred Skills and Experience • Certified/Registered Medical Assistant Location and Travel Requirements: • Must be available to travel to all Cayuga Medical Associates locations including Ithaca and Cortland, • $18.00 to $22.00 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at . I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me. I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks. I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment. Job Posted by ApplicantPro