As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
Overview:** We are seeking a motivated and experienced Remote Sales Representative to join our team. As a key member of our sales department, you will be responsible for driving revenue growth through prospecting, qualifying, and closing sales opportunities. Responsibilities: - Conduct outbound calls and emails to potential clients. - Build and maintain strong, long-lasting customer relationships. - Meet and exceed sales targets and KPIs. - Collaborate with team members to achieve sales goals. - Provide accurate and timely sales reports. Qualifications: - Proven work experience in sales. - Excellent communication and negotiation skills. - Strong organizational and time-management abilities. - Self-motivated with a results-driven approach. - Experience working remotely. Benefits: - Competitive salary and commission structure. - Flexible work hours. - Opportunities for career growth and development. If you are a goal-oriented individual with a passion for sales and a track record of success, we would love to hear from you. Please submit your resume and cover letter outlining your relevant experience.
IMMEDIATE HIREReceptionist/Marketing Assistant (Personal Assistant) Location: Yunikon Nail Bar, Pasadena, CA Job Type: Full-Time/Part-Time Compensation: Hourly Rate: $17-$21, negotiable after the first 4 weeks based on performance. Salary Position: $38,000-$70,000 (available for candidates willing to take on additional personal assistant duties). Perks: (For Full Time Position) Monthly $200 Store Credit towards Services, Health Insurance (After 90 Days of Probation) and many more DOE. Job Overview: Yunikon Nail Bar, a vibrant and modern nail salon located in the heart of Pasadena, is seeking a dynamic and versatile Receptionist/Marketing Assistant. This dual-role position is ideal for an individual who excels in customer service and has a flair for social media and online marketing. The ideal candidate will be a quick learner, self-motivated, and capable of wearing multiple hats in a fast-paced environment. Responsibilities: Greet and assist clients in a friendly and professional manner, and assist with customer relationship management for the store Manage appointments and maintain an organized front desk and cleanliness of the store. Develop and execute effective social media marketing strategies across platforms such as TikTok, Instagram, and Yelp to enhance the salon’s visibility and client engagement. Create engaging content, including posts, stories, and promotional materials. Managing all communication channels, handling scheduling for customers and nail technicians, assisting with HR process and training, Handling cashiers using square app. Monitor social media analytics to gauge the effectiveness of marketing campaigns and adjust strategies as needed. Address and troubleshoot customer issues, ensuring a high level of customer satisfaction. Assist with various administrative tasks and, if opting for the salaried position, personal assistant duties as required, and basic accounting skills needed. Maintain knowledge of the latest trends and products in the beauty industry. Requirements: Proximity to Pasadena, CA, for ease of commute, preferred. Proven experience in customer service and social media marketing. (Minimum 1 year experience) Availability to work weekends and maintain a flexible schedule. Excellent communication skills and a positive, professional demeanor. Strong attention to detail and ability to multitask effectively. Basic knowledge of the retail beauty industry. Manicurist or Cosmetology license preferred but not mandatory. Ability to quickly adapt to new technologies and marketing trends. Strong problem-solving skills and the capacity to handle customer issues with tact and patience. Please apply first to schedule an interview.
The successful candidate will be supporting a busy private individual based in Irvine, California, and lives locally. This position is part-time 10-2pm or 11-3pm, Monday to Friday. The position is a combination role based in our Irvine office and the home office which is nearby. The pay is up to $35 an hour depending on experience. There is a real opportunity to grow! Team members receive bonuses based on the performance of active businesses. Ideal requirements: - You’re curious, independent, and invested - You are a self-starter and able to take initiative - You are resourceful and able to learn new things without prior experience - You can organize projects under guidance, detail-oriented and follow ups - You are able to anticipate needs and make suggestions - You enjoy communicating with all kinds of people - 5+ years of experience working as an administrative, or executive assistant or in a similar capacity with strong experience of managing projects. - Experience with word-processing software and spreadsheets (e.g., MS Office. Google Docs) and familiar with current technologies such as desktop sharing, cloud services (e.g., Office 365, Dropbox), and collaboration tools (e.g.MS Teams, Zoom) Responsibilities will include: - Help manage email, calendar, and projects - Managing project workflows (making sure tasks are completing on time, creating project boards, etc.) - Working with other virtual assistants and delegating project tasks - Conducting research including chat GPT and Bard - Other miscellaneous administrative tasks - Support with personal tasks
Executive Assistant to Hire at Brain Technologies, Inc. (Brain.ai) About Us: Brain is an AI and interface company founded in 2015. Brain's AI organizes the world's software and makes it human-centric and natural to use. The company invents new technologies, design metaphors and developer platforms that allow computers to become an extension of our minds. In 2016, Brain pioneered one-shot learning NLP in theindustry, which has become a fundamental technology in many of the widely used language models today. Building on this innovation, Brain invented the world's first consumer generative interface, Natural AI, in 2020. In 2024, Brain.ai unveiled a revolutionary app-less smart phone at Mobile World Congress with one of the world's leading mobile network operators. Position Overview: The Executive Assistant will support the CEO of Brain Technologies, Inc. for all administrative needs. This role requires a commitment of 40 hours+ per week, with availability needed on Sundays for 1-2 hours to prepare for the week ahead. The position is based in San Mateo, CA and requires the ability to work on Pacific Time. There will be times when overtime is required, as the assistant will handle scheduling for meetings that include international partners/clients. Responsibilities Include: - Schedule meetings and manage the daily calendar. - Maintains and updates the executive’s calendar throughout the day as changes occur. - Manages the executive’s expenses, travel planning, reservations, etc. - Responding to a heavy volume of emails in a timely manner. Requirements: - College degree required. - Minimum 2 years of administrative/office experience. - Strong knowledge of Google Docs/Google Suite and Google Calendar. Desired Skills & Qualifications: - Great communication skills via phone, email, and chat. - Superior organizational skills. - Candidate should be smart, motivated, personable, detail-oriented. - Must be able to work in an extremely fast-paced environment. - Must be able to handle multiple tasks simultaneously. - Must be able to interface with all levels of personnel, including clients, producers, senior partners, etc. - Ability to anticipate needs. - Extremely computer savvy. - Have a deep understanding of product management (optional). - Great driving skills (optional).
We are currently seeking a highly organized and proactive individual to join our team as a Remote Part-Time Personal Assistant. This position offers the flexibility to work remotely from any location and provides an opportunity to support our executives in managing their day-to-day tasks efficiently.Job Description: As a Remote Part-Time Personal Assistant, you will play a key role in providing comprehensive administrative support to our executives. Your responsibilities will include managing schedules, coordinating appointments, handling correspondence, and assisting with various tasks to enhance productivity and organization. This role requires strong communication skills, attention to detail, and the ability to work independently in a remote setting. Key Responsibilities: Manage executives' calendars, including scheduling meetings, appointments, and travel arrangements. Handle incoming and outgoing communications, including emails, phone calls, and other correspondence. Organize and prioritize tasks to ensure deadlines are met and objectives are achieved. Prepare and edit documents, presentations, and reports as needed. Coordinate logistics for meetings and events, including agenda preparation and note-taking. Conduct research on various topics and compile relevant information for decision-making purposes. Assist with personal tasks and errands for executives, as required. Maintain confidentiality and discretion when handling sensitive information. Provide general administrative support to ensure smooth day-to-day operations. Collaborate with team members and other departments to facilitate seamless operations. Requirements: Previous experience as a personal assistant, executive assistant, or similar role preferred. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Strong communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to work independently and remotely, while also being a team player. High degree of professionalism and integrity, with the ability to maintain confidentiality. Attention to detail and accuracy in completing tasks. Reliable internet connection and access to necessary technology for remote work. Benefits: Flexible part-time schedule, allowing for work-life balance. Opportunity to work remotely from any location. Competitive hourly rate based on experience. Professional development opportunities and exposure to various aspects of business operations. Collaborative and supportive team environment.
We are currently seeking a highly detail-oriented and organized individual to join our team as a Remote Part-Time Accounting Clerk. This position offers the flexibility to work remotely from any location and provides an opportunity to contribute to our finance team in a dynamic and supportive environment.Job Description: As a Remote Part-Time Accounting Clerk, you will play a vital role in supporting our finance department with various accounting tasks. Your responsibilities will include but are not limited to data entry, accounts payable and receivable processing, reconciling bank statements, and assisting with month-end and year-end financial closing activities. This role requires strong attention to detail, accuracy, and the ability to work independently in a remote setting. Key Responsibilities: Perform data entry tasks accurately and efficiently to maintain financial records. Process accounts payable and accounts receivable transactions in a timely manner. Reconcile bank statements and credit card transactions to ensure accuracy. Assist with preparing and processing invoices, expense reports, and other financial documents. Support month-end and year-end financial closing processes by preparing journal entries and reconciliations. Assist with budgeting and forecasting activities by gathering and organizing financial data. Maintain organized and up-to-date financial records and documentation. Collaborate with team members to resolve discrepancies and address inquiries from vendors and clients. Assist with ad-hoc projects and tasks as assigned by the finance manager or supervisor. Adhere to company policies and procedures, as well as accounting principles and regulations. Requirements: Previous experience in an accounting or finance role preferred. Proficiency in accounting software such as QuickBooks, Xero, or similar platforms. Strong attention to detail and accuracy in data entry and financial calculations. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Ability to work independently and remotely, while also being a team player. Effective communication skills, both written and verbal. Bachelor's degree in Accounting, Finance, or related field preferred. Reliable internet connection and access to necessary technology for remote work. Benefits: Flexible part-time schedule, allowing for work-life balance. Opportunity to work remotely from any location. Competitive hourly rate based on experience. Professional development opportunities and exposure to various aspects of accounting and finance. Collaborative and supportive team environment.
A sales assistant plays a crucial role in the smooth operation of a retail business. Their primary responsibilities involve assisting customers, maintaining store appearance, and ensuring customer satisfaction. Here's a detailed description of their role: 1. Customer Assistance: The main role of a sales assistant is to provide support and guidance to customers. They help customers find the products they need, answer questions about products, and offer suggestions based on the customer's preferences. Sales assistants should be knowledgeable about the products they sell, so they can provide accurate information and make appropriate recommendations. 2. Sales: Sales assistants are responsible for promoting sales and increasing revenue for the business. They do this by recommending products, suggesting complementary items, and encouraging customers to make purchases. They may also participate in promotional events or special offers to attract more customers. 3. Maintaining Store Appearance: Sales assistants contribute to maintaining a clean, organized, and visually appealing store environment. This includes tasks such as stocking shelves, arranging displays, and keeping the store free of clutter and debris. 4. Processing Transactions: Sales assistants handle cash transactions, process payments, and manage returns or exchanges. They should be proficient in using the point-of-sale (POS) system and be familiar with the store's refund and exchange policies. 5. Providing Excellent Customer Service: A key aspect of a sales assistant's role is to ensure customers have a positive shopping experience. This includes greeting customers warmly, addressing their concerns promptly, and displaying a friendly and helpful attitude. 6. Handling Complaints and Issues: Sales assistants should be prepared to handle customer complaints or issues that arise during the shopping experience. They must be patient, empathetic, and work towards finding a satisfactory resolution for the customer. 7. Teamwork and Communication: Sales assistants often work as part of a team, requiring effective communication and collaboration with colleagues. They may be asked to assist other team members during busy periods or cover different areas of the store as needed. 8. Inventory Management: Sales assistants may be involved in inventory management tasks such as counting stock, updating inventory records, and reordering products when necessary. In summary, a sales assistant plays a vital role in supporting customers, maintaining store appearance, and driving sales while ensuring a positive shopping experience for customers. Their ability to provide excellent customer service, work as part of a team, and manage various tasks contributes to the overall success of the retail business.