Are you a business? Hire Customer Service candidates in CA
We are currently looking for a few men and women to join our team and work remotely! Your primary responsibility is to interact with customers through various channels (phone, email, chat) to answer questions, resolve issues, provide product information, process orders, handle complaints, and ensure customer satisfaction. You’ll be provided with all the equipments you need to work with. Starting rate is $35.00/hr paid weekly! We’re are looking for immediate hire, feel free to send me a message for more information.
Customer Representative (Remote) Job Title: Customer Representative (Remote) Company: Wanderlux Escapes Location: Remote (US-based) Type: Full-Time Salary: $26/hour during training, $30/hour once fully integrated Start Date: Immediate At Wanderluxe Escapes, we’re all about turning travel dreams into reality. We’re a growing, passionate team dedicated to delivering luxury and adventure to our clients—and we need you to help us shine. We’re hiring for three remote roles, and our Customer Representative position is perfect for someone who loves people, thrives on problem-solving, and wants to work from anywhere. Applications are open now, and we’re ready to bring you on board ASAP! Job Description As a Customer Representative, you’ll be the friendly face (well, voice!) of Wanderlux Escapes. You’ll handle client inquiries, assist with bookings, and ensure every interaction leaves a smile. This is a fully remote role with a one-week training period to get you up to speed—perfect for someone eager to jump in and make a difference. Responsibilities: - Answer client questions via phone, email, and chat with warmth and professionalism. - Assist with booking travel packages and resolving any hiccups along the way. - Keep detailed records of interactions to ensure seamless service. - Collaborate with the team to improve the customer experience. Qualifications: - Strong communication skills—written and verbal—to connect with clients effortlessly. - A positive, can-do attitude and a knack for staying calm under pressure. - Comfort with remote tools (we’ll provide a laptop, printer, and software). No travel experience needed—just a passion for helping people. Reliable internet connection and a quiet workspace at home. What We Offer: - $26/hour during your one-week training, rising to $30/hour once you’re fully integrated. - Fully remote work—live anywhere in the US and join our team. - Equipment provided: new laptop, printer, ink, and pre-installed software (e.g., CRM tools, Microsoft Office). - A supportive, fun team that values your input and celebrates success. Immediate start—get going as soon as your equipment arrives We’re moving fast to fill this role, so don’t wait—let’s get started!
We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time. Responsibilities Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues. Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary. Maintain a high level of professionalism and customer service etiquette in all interactions. Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions. Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals. Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers. Collaborate with team members and other departments to ensure consistent and effective customer support. Requirements and Qualifications High school diploma or equivalent; college degree preferred. Excellent written communication skills with a strong command of grammar and spelling. Previous customer service or chat support experience is a plus but not required. Strong problem-solving skills and the ability to think quickly and logically. Proficiency in using computers and familiarity with chat and messaging platforms. Ability to multitask effectively and handle multiple chat conversations simultaneously. Empathy, patience, and a customer-focused attitude. Willingness to work flexible hours, including evenings, weekends, and holidays if required. Team player with strong interpersonal skills. Ability to adapt to changing processes and technologies.