Are you a business? Hire Customer Service candidates in CA
**Company Overview: ** At We are committed to delivering high-quality products and exceptional customer service. Our team is dedicated to excellence, integrity, and teamwork. **Job Summary: ** We are seeking a highly skilled and detail-oriented Remote Payroll Assistant to join our team. As a Remote Payroll Assistant, you will be responsible for processing payroll, managing employee data, and ensuring compliance with all relevant regulations. This is a remote position, and you will work independently with minimal supervision. Responsibilities: 1. *Process Payroll* : Accurately process payroll for all employees, including calculating salaries, benefits, and taxes. 2. *Manage Employee Data* : Maintain accurate and up-to-date employee records, including personal and benefits information. 3. *Compliance* : Ensure compliance with all relevant regulations, including tax laws, labor laws, and company policies. 4. *Data Entry* : Perform data entry tasks, including entering employee information, payroll data, and benefits information. 5. *Customer Service* : Provide excellent customer service to employees, responding to inquiries and resolving issues in a timely and professional manner. 6. *Reporting* : Generate reports, including payroll reports, benefits reports, and compliance reports. 7. *Audits* : Participate in audits, including payroll audits, benefits audits, and compliance audits. Requirements: 1. *Education* : High school diploma or equivalent required. Associate's or Bachelor's degree in Business Administration, Human Resources, or related field preferred. 2. *Experience* : 2+ years of experience in payroll administration, human resources, or related field. 3. *Certifications* : Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) preferred. 4. *Software* : Proficient in payroll software, including ADP, Paychex, or similar systems. 5. *Communication* : Excellent communication and customer service skills. 6. *Organization* : Highly organized and detail-oriented, with ability to prioritize tasks and meet deadlines. What We Offer 1. *Competitive Salary* : $45,000 - $55,000 per year, depending on experience. 2. *Comprehensive Benefits* : Medical, dental, vision, and 401(k) matching. 3. *Remote Work* : Opportunity to work remotely and maintain a healthy work-life balance. 4. *Professional Development* : Opportunities for professional growth and development. 5. *Collaborative Team* : Collaborative and supportive team environment. How to Apply: If you are a motivated and detail-oriented individual with a passion for payroll administration, please submit your application, including your resume. We look forward to hearing from you!
Job Title: Remote Customer Service Representative Job Type: Full-time/Part-time (Remote) Job Summary: We are seeking enthusiastic and empathetic individuals to join our team as Remote Customer Service Representatives. In this role, you will be the first point of contact for our customers, providing outstanding service by resolving inquiries, handling complaints, and delivering solutions with professionalism. Key Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Identify and resolve customer issues efficiently while maintaining a positive customer experience. • Provide detailed and accurate information about products, services, and company policies. • Document customer interactions and solutions in the company’s CRM system. • Escalate complex or unresolved issues to the appropriate department when necessary. • Maintain a high level of knowledge about company products and services to offer tailored assistance. • Handle customer complaints with patience and empathy, ensuring a satisfactory resolution. • Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores. Qualifications: • High school diploma or equivalent (required); associate or bachelor’s degree is a plus. • Prior experience in customer service or a related field (preferred but not required). • Excellent verbal and written communication skills. • Strong problem-solving and multitasking abilities. • Proficiency in using CRM software, email platforms, and other relevant tools. • Reliable internet connection and a quiet workspace for remote work. • Ability to work flexible hours, including evenings, weekends, and holidays as needed. Key Competencies: • Empathy and patience in handling customer concerns. • Strong organizational and time-management skills. • A proactive attitude with the ability to work independently. • High level of adaptability to a fast-paced and dynamic environment. What We Offer: • Competitive pay with performance-based bonuses. • Comprehensive training and ongoing support. • Opportunities for career growth and development. • Flexible work schedule and a supportive team environment. How to Apply: Submit your resume and a brief cover letter explaining why you are an excellent fit for this role.
Position Overview: We are looking for a detail-oriented TikTok Assistant to join our team! This role focuses on processing and managing store orders to ensure a smooth and efficient customer experience. The ideal candidate will be organized, reliable, and familiar with online order systems. Key Responsibilities: Process and manage daily store orders from our TikTok shop Ensure order details are accurate and updated in our system Communicate with customers about order statuses when needed