JOB TODAY logo

Trabajos Customer Service en California

¿Eres empresa? Contrata Customer Service candidatos en CA

  • Customer Service Representative (CSR)
    interview badgeEntrevistas hoy
    Customer Service Representative (CSR)
    hace 1 hora
    $25–$30 por hora
    Jornada completa
    Moorpark

    We are looking for a dependable and friendly Customer Service Representative to join our team and serve as the primary point of contact for our customers. Your role will involve providing assistance, resolving issues, and ensuring a positive experience with our company. Key Responsibilities • Respond to customer inquiries via phone, email, chat, or ticketing systems., • Provide accurate information about products, services, policies, and procedures., • Resolve customer issues promptly and professionally, escalating when necessary., • Maintain detailed and accurate records of interactions in the CRM system., • Process orders, returns, payments, or account updates as needed., • Follow up with customers to ensure their concerns are resolved., • Collaborate with internal teams to solve complex or ongoing issues., • Meet performance metrics such as response times, customer satisfaction, and productivity., • Maintain a positive, empathetic, and professional attitude at all times. Requirements • High school diploma or equivalent; an associate or bachelor's degree is a plus., • Prior customer service experience is preferred (call center, retail, administrative, or remote)., • Strong verbal and written communication skills., • Ability to multitask, stay organized, and manage time effectively., • Proficient with computers, CRM systems, and basic office software., • Problem-solving mindset and willingness to learn., • Ability to handle stressful situations with patience and professionalism. Desired Skills • Active listening and empathy., • Conflict resolution and de-escalation skills., • Technical aptitude for learning new software quickly., • Team-oriented mindset with strong interpersonal skills., • Dependable, self-motivated, and adaptable to fast-paced environments.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Technical Customer Service Representative
    Technical Customer Service Representative
    hace 9 días
    $55000–$75000 anual
    Jornada completa
    Monarch At Carmel Valley, San Diego

    Job Title: Technical Customer Service Representative Location: Hybrid — 12370 Carmel Country Rd Unit 207, San Diego, California, 92130 Job Type: Full-Time Department: Customer Support / Client Services Reports to: Customer Service Manager About Vupico At Vupico, we help the world’s leading organizations turn their data into measurable business value. As a global data solutions company specializing in Master Data Management (MDM), Data Governance, and AI-driven automation, we partner with enterprises to enhance data quality, streamline governance, optimize SAP ecosystems, and accelerate digital transformation. Job Summary Vupico is seeking a proactive and technically skilled Technical Customer Service Representative (TCSR) to join our hybrid support team in San Diego, CA. In this role, you will assist clients with technical inquiries, troubleshoot platform-related issues, and ensure an exceptional experience with Vupico’s data and technology solutions. You will collaborate closely with technical teams, account managers, and support colleagues to resolve client concerns, maintain accurate documentation, and contribute to a high-quality customer journey. This position is ideal for a reliable communicator with strong technical aptitude, problem-solving skills, and a passion for delivering exceptional client support. Key Responsibilities Respond to technical customer inquiries via phone, email, and virtual platforms in a timely and professional manner. Troubleshoot software, platform, and data-related issues, providing accurate guidance and solutions. Assist clients with account setup, onboarding processes, and navigating Vupico’s technology solutions. Document and track all customer interactions, technical issues, and support cases in the CRM. Collaborate with internal technical, sales, and product teams to resolve complex client problems. Escalate unresolved technical issues to appropriate departments and follow up to ensure resolution. Maintain high levels of customer satisfaction through proactive communication and technical expertise. Provide feedback on recurring issues, customer trends, and process improvements to enhance support efficiency. Qualifications Required: Bachelor’s degree or equivalent professional experience. Proven experience in technical customer service, helpdesk, or client support roles (preferably in SaaS, technology, or data services). Strong communication and interpersonal skills, both written and verbal. Solid problem-solving abilities with a customer-first mindset. Familiarity with CRM systems, ticketing tools, and virtual communication platforms. Ability to work independently while collaborating within a global, cross-functional team. Preferred: Experience supporting technology, SaaS, or data-related platforms. Knowledge of ticketing systems, customer support software, or SAP-related environments. Technical troubleshooting experience in software or data platforms. Compensation Competitive salary based on experience. Estimated range: $55,000 – $75,000 annually, plus performance-based incentives. Why Join Vupico? Work with a global team of data and technology professionals committed to innovation and transformation. Join a rapidly growing company supporting industries such as manufacturing, energy, and consumer goods. Gain professional development opportunities in a collaborative, learning-focused environment. Contribute to meaningful work that helps enterprises improve data quality, enhance decision-making, and drive sustainable performance. One-Line Pitch Join Vupico — where your technical expertise, customer service skills, and problem-solving abilities empower organizations on their data transformation journey.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Remote Customer Support Specialist
    Remote Customer Support Specialist
    hace 24 días
    $40000–$55000 anual
    Jornada parcial
    Westlake Village

    Option Funding, Inc is a leading financial services provider dedicated to delivering innovative funding solutions to our clients. We pride ourselves on exceptional customer service and a commitment to helping businesses achieve their financial goals. Job Description: We are seeking a dedicated and customer-focused Support Specialist to join our team. The ideal candidate will assist clients remotely with inquiries, provide solutions to their problems, and ensure a positive experience with our services. This role involves handling customer communications via phone, email, and chat, and collaborating with other departments to resolve issues efficiently. Key Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and chat., • Provide accurate information about our funding products and services., • Assist clients in troubleshooting issues and resolving concerns., • Document customer interactions and update account information accurately., • Collaborate with sales, technical, and operational teams to ensure customer satisfaction., • Follow up with clients to ensure their issues are resolved and they are satisfied with our service., • Identify opportunities to improve customer experience and suggest process improvements. Qualifications: • Proven experience in customer support, client services, or a related role., • Excellent communication and interpersonal skills., • Strong problem-solving skills and patience., • Ability to work independently and as part of a team., • Familiarity with financial services or funding solutions is a plus., • Proficiency in CRM software and MS Office Suite. Benefits: • Competitive Salary Packages, • Flexible Work Arrangements (Remote or Onsite options), • Health, Dental, and Vision Insurance, • Paid Time Off (PTO) and Holidays, • Career Development and Training Opportunities, • Performance Bonuses or Incentives, • Retirement Plan Options (such as 401(k)), • Employee Assistance Programs

    Inscripción fácil