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Job Description Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com WHO ARE WE LOOKING FOR? We are seeking an energetic and reliable professional to join our team as an Employer Services Coordinator. Successful candidates will be responsible for working directly with our Plan Sponsors by answering incoming emails and calls, utilizing company policies to solve client issues, and escalating challenges to the managerial team when necessary. Our mission-driven Client Success team is often the first point of contact for customers, so we are interested in hiring individuals with a passion to provide memorable client experiences with an ability to make quick and accurate decisions. As a Client Success Coordinator at Vestwell, you are a dynamic individual who will work cross-functionally across teams in order to communicate and facilitate resolutions for any client satisfaction issues. Those who work tirelessly through the lens of hospitality and customer service jump to the front of the line. WHAT WILL YOU BE DOING? Day-to-day you will be expected to: • Assist with a book of business consisting of advisors and sponsors to ensure their servicing needs are being met and assist with administration issues., • Help manage client expectations to avoid any disconnects with process and timing standards., • Collaborate across all internal teams in order to resolve any client issues and be the voice between our internal teams and our client to manage resolution, feedback, and satisfaction., • Identify and resolve one-touch tickets at point of initial contact by utilizing available online tools., • Share data-driven insights with our product teams to improve our platform and planning roadmap., • Participate in scheduled client conference calls to provide plan status and updates on remediation of any client issues., • Being the friendly, knowledgeable first point of contact for inbound inquiries., • Conducting appropriate and timely follow up to ensure the highest level of service., • Communicating in a relatable, humanized way to promote trust and allegiance., • Creating tickets and providing follow-up as required., • Adhering to client-facing and internal Service Level requirements., • Support the team with handling complaints, troubleshooting problems, and providing solutions, and escalating to our Legal and Compliance Team when needed. The Necessities: • Team mentality and the ability to multitask while attending to a high volume of incoming inquiries, • Strong time management and organizational skills to ensure the timeliness of all proactive and reactive communications, • Strong commitment to superior customer service, • Positive and proactive attitude, • Proficiency is required with Excel/Google Sheets, Word/Google Docs, Adobe Acrobat, and browsing network directories as we are a paperless office, • Excellent attention to detail and accuracy, proficient with numbers and basic calculations, • Retirement industry experience, • Series 6, 7, 63, 65, 66 The expected base salary range for this position is $50K - $55K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan office, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan! OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process. For your awareness you will only receive correspondence from any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job Description Position: Associate Attorney Location: Jersey City – Hybrid Practice Group: General Liability Position Overview: Lydecker is seeking an associate attorney with 3+ years of experience for it's Jersey City office. The position is hybrid. The applicant should be admitted to practice in NY. A driver’s license is required. The firm provides extensive training to its new associates. Under the supervision of a partner, the associate will be handling a variety of cases, including the defense of personal injury, professional liability, and employment matters. If you possess a strong work ethic and want to work in our northeast defense litigation practice group, this may be the opportunity for you! This is a hybrid position for our Jersey City office. Candidates with both NJ and NY licenses are welcomed to apply! This position requires a NY Bar license. Job Requirements: • This position requires a NY bar license in good standing., • A minimum of JD from an ABA approved law school, • 3+ years of civil defense litigation experience, preferably in General liability, Labor and employment, property and causality or any insurance defense litigation., • Previous experience should include working on up to 25+ cases at once, attending and defending depositions, taking depositions, appearance in court, motion and discovery drafting; mediation and trial experience a plus but not required, • Computer skills: Has basic knowledge of computer operation, internet software, spreadsheet software and word processing software; the use of Microsoft products is preferred. Has the ability to type and operate office equipment., • Be self-motivated and a self-starter, work well independently, and possess strong client communication skills, • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings when required, • Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information, • Temperament: Ability to work with little supervision; prioritizes and anticipates work needs; works well under occasional periods of pressure and short deadlines., • Must be willing and able to bill a minimum draft/review and respond to petitions/complaints, motions, and written discovery, • Attend hearings and meetings with clients when requested, • Prepare for and attend depositions, • One-on-one mentorship and training by Partners, • Salary range depending on depth and years of experience ($115k-$150k), • Quarterly bonuses based on your billable hours, • Annual performance reviews with potential for sizeable increase in salary, • Hybrid work environment, • Flexible work hours, • Medical Insurance – Currently provided by United Healthcare with multiple insurance plans to choose from based on your needs – partially paid for by Firm for the employee; All outpatient mental health services are free of charge with no copays, • Optional Dental & Vision Insurance, • Optional Voluntary Life and Disability Insurance, • Optional Voluntary Accident Insurance, • Optional Critical Illness Insurance, • Optional Cancer Insurance, • Optional Hospitalization Insurance, • Optional Health Savings Account, • Optional Flexible Spending Account, • 401k after one calendar year of employment, • Paid time off (PTO) to support your overall well-being Lydecker is an AV-rated full-service law firm with over 150 attorneys Nationwide! We earned a strong and positive reputation for its tenacious defense and protection of the best interests of its clients, and for obtaining optimal results. Our long-standing relationships with our clients are grounded in mutual trust and an understanding of each client’s needs and goals. Vision: Our vision at Lydecker is to be a trusted partner that redefines excellence in legal services. We envision a future where our innovative approach to client service sets new standards in the legal industry. With a relentless commitment to integrity, collaboration, and excellence, we aspire to be the first choice for clients seeking unparalleled solutions and results. Together, we will shape the future of legal practice, empowering individuals and clients to thrive in an ever-evolving world. Mission Statement: At Lydecker, our mission is simple: to exceed client expectations with efficient, strategic, and collaborative service. We are dedicated to long-term success for our clients, attorneys, and staff, fostering a culture of excellence and teamwork. Company Values: 1. Excellence: At Lydecker, we are committed to excellence in all that we do. We strive for the highest standards of quality, professionalism, and innovation in delivering legal services. Our dedication to excellence drives us to continually improve, adapt, and exceed expectations., 2. Integrity: Integrity is the cornerstone of our relationships, both internally and with our clients. We conduct ourselves with honesty, transparency, and ethical behavior always. Trust is paramount, and we uphold the highest standards of integrity in every interaction, decision, and action we take., 3. Collaboration: We believe in the power of collaboration to achieve greater success. At Lydecker, we foster a culture of teamwork, respect, and support among our attorneys and staff. By working together seamlessly, leveraging diverse perspectives, and sharing knowledge, we maximize our collective talents to deliver exceptional results for our clients., 4. Care: We take care of our people because we genuinely care about each one of them, and we believe that by fostering a culture of care, we can create a more resilient, supportive, and successful organization for all. We show that we care about our employees through employee well-being, professional growth and development, work-life balance, diversity and inclusion, and community engagement. Why Join Lydecker? We are a growing national litigation firm built on the traditional values of hard work and taking care of our clients. Diverse and Inclusive Ownership & Administrative Leadership. We take pride in having a significant portion of our attorneys and administrative leadership being a part of diverse groups. Many of our Firm's Shareholders and Administrative Leadership Team self-identify as historically underrepresented groups such as people of color, women, persons with disabilities, and/or LGBTQIA+. Career Advancement Prospects. We are sprinting toward growth and invite you to sprint alongside us! Experience swift career progression, hands-on litigation learning, and abundant opportunities for professional development with mentoring from more senior attorneys in small, collaborative practice groups. Flexible Work-Life Integration. We value your need to have a flexible schedule and work from home and hybrid work opportunities. Enjoy work life balance at our firm. Extensive Perks. Competitive salaries, quarterly bonus opportunities based on billable hours, paid time off, top-notch medical insurance with no copay for outpatient mental health access, paid parking or commuter benefits, and a robust 401k plan. To learn more about Lydecker LLP, please visit our website at or visit LinkedIn #LydeckerCareers #LydeckerLife #LydeckerAuthenticDiversity Lydecker LLP is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state, or local law. Lydecker is not currently accepting resumes or inquiries from outside recruiters or agencies.##

Job Description Job description POSITION SUMMARY: Perform duties that require knowledge, skills, and abilities as a licensed professional Nurse (LPN). Assists the agency to maintain quality care and DOH regulations. Able to work independently and within a Nursing and/or interdisciplinary team. Accepts supervision and guidance from the Nurse Manager and/or the Director of Nursing. RESPONSIBILITIES: Continuity of Care • Under the supervision of the Nurse Manager/Director of Nursing, assists with the assessment of patients, planning of patient care, implementing care plans, and the evaluation of patient care., • Reviews completed clinical documentation to assess consistency with individual client care plans., • Collaborates with RN nursing and Intake staff to assure that all submitted initial nursing documents are completed properly and entered into the system in a timely manner., • Tracks the completion of all initial visits to ensure appropriate assignment of the nurse and timely completion of the visit., • Assists with the investigation of client incidents, complaints, as determined by the Nurse Manager/Director of Nursing., • Reviews clinical documentation as required for all CABS HAS employees. Conducts follow-up as necessary for corrections and implementation of continuity of care., • Identifies and supports Value Based Care concepts into all aspects of clinical documentation and performance of nurses and home care workers., • Uploads nursing visits to client charts as needed., • Collects data on common errors and omissions and presents at nursing meetings., • Provides feedback to the Nurse Manager and/or the Director of Nursing on trends occurring in clinical documentation including difficulties with completing documentation, timeliness of clinical documentation and nursing visits, and any issues relating to the compliance of nursing documentation and service delivery., • Provides off-site evaluation, via telephone, of temporary Home Attendants as supervision until the employees become permanent CABS HAS staff. Conducts any/all necessary follow-up., • Documents all evaluation and supervision sessions as required., • Participates in the Continuous Quality Improvement activities under the supervision of the Nurse Manager/Director of Nursing, • Establishes and ensures implementation and completion of any/all corrective action plans for individual client cases as necessary., • Participates in chart reviews and client case conferences as required., • Conducts internal chart audits as a monitoring tool to ensure the appropriate documentation by all staff per Agency procedures and all external mandates., • Collaborates with the Quality Assurance Department to ensure the implementation of recommended improvements and post audit corrective action plans., • Actively participates as a member of the agency Audit Team to ensure the correct submission of documents required during all in-person and remote audits[O1]., • Participates in the Nursing Quality Oversight Committee to assist in the identification of issues, corrective actions and implementation of recommendations to improve the quality of the Nursing department function. Salary: $62,000.00 - $65,000.00 per year Benefits: • 401(k), • Dental insurance, • Health insurance, • Life insurance, • Paid time off Medical specialties: • Home Health Standard shift: • Day shift Supplemental pay types: • Yearly bonus Weekly schedule: • Monday to Friday Ability to commute/relocate: • Brooklyn, NY 11206: Reliably commute or planning to relocate before starting work (Required) Education: • Associate (Required) Experience: • Home care: 1 year (Preferred) License/Certification: • BLS Certification (Preferred), • LPN (Required) Work Location: In person Closed View public job page Company DescriptionCABS Health Network, (CABS) is a well-established Licensed Home Care Agency located in Brooklyn, New York, an innovative home healthcare agency with a 40-year history in the home healthcare industry. CABS is proud to offer a wide range of comprehensive services to meet the needs of seniors, adults, and other patients. The company’s team of professional caregivers specializes in providing personalized medical care, rehabilitative therapy, and companion assistance.CABS Health Network, (CABS) is a well-established Licensed Home Care Agency located in Brooklyn, New York, an innovative home healthcare agency with a 40-year history in the home healthcare industry. CABS is proud to offer a wide range of comprehensive services to meet the needs of seniors, adults, and other patients. The company’s team of professional caregivers specializes in providing personalized medical care, rehabilitative therapy, and companion assistance.

Job DescriptionCompany Description With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024. Job Description • Visit cement plants, building strong relationship with the cement market., • Regular communication with Company’s Director of Cement Additives and Company’s Technical Service., • Follow closely on-site field trials., • Jointly work with commercial/technical team to understand the customer requirement, and making adjustment of products to support existing business and capture new market opportunities to grow the business., • Jointly work with commercial team to gather market intelligence to better understand industry trend and competitors. Working with Product Management to develop new product to grow and improve profitability of the business., • Develop and regularly update competitors’ product database to support commercial growth., • Develop, implement, and manage customer complaint process to make sure all complaints are well taken care, timely response to customers, and high degree of customer satisfaction is achieved., • Provide value added service to customer – seminar, technical presentation, on site troubleshooting., • Serve as the technical expert to SIKA’s customers by troubleshooting technical issues at the Cement Plant, demonstrating Sika’s product capabilities, recommending solutions and serving as Sika’s representative in technical proposals to the customers. Provide first level of field troubleshooting to customers., • Promote safety working environment and commit to achieve zero accident target., • Report to Direct Manager on activity, market, competition, key projects, trials.Qualifications, • Diploma / University degree in engineering (preferably chemical engineer), • 3-5 years hands-on field experience in Cement Industry, • Strong relevant industry and segment knowledge & network, • Strong technical aptitude and willingness to learn and apply knowledge, • A self-starter, excellent time and self-management, require minimum supervision, • Ability to work independently and willing to travel on a frequent basis, • Excellent customer relationship management skill, • Ability to influence and lead multi function to achieve goals, • Good communication and team player Additional Information · 401k with Generous Company Match · Bonuses · Medical, Dental, and Vision Benefits · Paid Parental Leave · Life Insurance · Disability Insurance · Paid time off, paid holidays · Floating holidays + Paid Volunteer Time · Wellness/Fitness Reimbursements · Education Assistance · Professional Development Opportunities · Employee Referral Program & More! Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility. Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

Job Description Position: Sales Executive (Japanese Market) FLSA Status: Exempt Position Status: Full-Time ☒ Part-Time ☐ Union Status: Yes ☐ No ☒ Shift: Day ☒ Night ☐ (Scheduled workdays) Sun ☐ Mon ☒ Tue ☒ Wed ☒ Thu ☒ Fri ☒ Sat ☐ (Scheduled work hours) Start Time: 8:00 AM End Time: 5:00 PM (Hours are subject to change based on the company’s needs) Reports To: Yoshihiro Nishikawa Act as a liaison between our sales team and our clients, ensuring customer satisfaction. As a Sales account executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard. Responsibilities: • Conduct market research to identify selling possibilities and evaluate customer needs, • Actively seek out new sales opportunities through cold calling, networking, and social media, • Set up meetings with potential clients and listen to their wishes and concerns, • Prepare and deliver appropriate presentations on products and services, • Coordinate with the customers to provide excellent customer service (especially during peak times) by greeting and directing customer’s request, • Provide accurate information (e.g., product features, pricing, and after-sales services), • Conduct price and feature comparisons to facilitate purchasing, • Servicing and managing existing customer’s A/R, merchandise returns, • Coordinate with the customers to provide excellent customer service (especially during peak times) by greeting and directing customer’s request, • Inform customers about discounts and special offers, up to date with new products/services, • Complete knowledge of the product and service and increase sales by studying the market trend, • Managing A/R and increase Gross Profit, • Create frequent reviews and reports with sales and financial data, • Ensure the availability of stock for sales and demonstrations, • Participate on behalf of the company in exhibitions or conferences, • Negotiate/close deals and handle complaints or objections, • Collaborate with team members to achieve better results, • Gather feedback from customers or prospects and share with internal teams, • Obtains orders, and establishes new accounts by calling on existing or potential sales outlets and other trade factors and assisting with account opening documents, • Submits orders by referring to price lists and products, • Keeping good relationship between customers for long term business, • Troubleshoot issues with customers, • Adjusts content of sales presentations by studying the type of sales outlet or trade factor, • Meet weekly, monthly, and quarterly sales quotas, • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses, • Keeping track of own expenses (mileage, parking fee, toll fee, etc.), • Perform other related tasks as needed Qualifications: • Proven experience as a Sales Executive or relevant role, • Proficiency in English/Japanese, • Excellent knowledge of MS Office, • Remarkable sales experience in food and beverage industry and passionate for healthy organic, fair trade and sustainable foods, • Ability to regularly call on existing and potential customers and manage pricing and monitor credit term compliance, • Hands-on experience with CRM software is a plus, • Thorough understanding of marketing and negotiating techniques, • Fast learner and passion for sales, • Self-motivated with a results-driven approach, • Aptitude in delivering attractive presentations, • High school degree, • Experience in dealings involving market/culture Physical Requirements: • Prolonged periods sitting at a desk and working on a computer This job description and specifications are not intended and should not be construed to be an exhaustive list of all job responsibilities, skills or working conditions associated with this job. It is not intended to be an accurate reflection of the principal requirements of the Dispatcher’s position within this capacity. New York Mutual Trading, Inc, is an Equal Opportunity Employer. The Company seeks to always attract, hire, promote and retain the very best people. Our policy with respect to all decisions affecting terms and conditions of employment is based on merit and is to treat applicants and employees without regard to race, creed, color, citizenship, sexual orientation, gender identity, religion, national origin, ancestry, age, domestic or civil union, or marital status, disability, genetic information, armed forces, and veteran status except where such considerations are bona fide occupational qualifications permitted by law. The company is committed to providing equal employment opportunities to qualified individuals with disabilities. This may include providing reasonable accommodation where appropriate for an otherwise qualified individual to perform the essential functions of the job. It is your responsibility to notify the Human Resources Department of the need for accommodation. In the event that you are hired to work in the position above, all of the above items will be strongly observed during your 90-day probationary period, as well as the duration of your employment here

Job Description Adecco is currently hiring a Brand Ambassador- Cashier for a café in Lower Manhattan (Soho)! Is this the job for you? Here’s a previous of what you’ll be working on: * Greeting customers as they enter the café and assist them with their orders. * Handle cash, credit card, and other form of payment securely and accurately. * Answer customer inquiries regarding menu items, pricing, and special promotions. * Assist with stocking and replenishing supplies when needed. * Handle customer complaints or concerns professionally. * Accurately process customer transactions using cash register. * Represent the company in a positive and professional manner at all times. What’s in it for you? * Pay starting at $20 hr. * Weekly paycheck * 32-40 hrs. per week MUST be available weekends * Competitive benefit options, including medical, dental, vision, and 401(k). * Access to Adecco’s Aspire Academy with thousand of free upskilling courses. To be considered for this Cashier position in Manhattan, click apply today! Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

A nonprofit organization committed to providing access to justice for individuals and families is currently seeking skilled and dedicated Staff Attorneys with experience in landlord-tenant litigation to join our clients team in New York. This is a remote role- work from home 9-5pm with the exceptions of planned court days. Position Overview: As a Staff Attorney in the Public Service Department, you will represent tenants in landlord-tenant disputes, including eviction proceedings, housing code violations, rent overcharge cases, and other housing-related matters. You will provide legal advocacy, negotiate settlements, and litigate cases in the New York City Civil Court and Housing Court in the Bronx. You will work directly with clients to secure and protect their housing rights, while contributing to a broader mission of advancing justice for underserved communities. Key Responsibilities: • Represent tenants in landlord-tenant litigation, including eviction defense, rent disputes, housing code violations, and tenant organizing efforts., • Provide legal advice and counseling to tenants regarding their rights and responsibilities under New York State and NYC housing laws., • Appear in Bronx Housing Court for hearings, motions, and trials., • Draft legal documents, including motions, complaints, settlement agreements, and court filings., • Negotiate favorable settlements and work towards resolving cases efficiently., • Advocate for clients in administrative hearings or other government proceedings related to housing issues., • Stay informed of changes in housing law and legal trends affecting tenant rights in New York City., • Collaborate with other attorneys, paralegals, social workers, and community partners to offer holistic legal assistance., • Juris Doctor (JD) degree from an accredited law school and admitted to practice in New York State., • Minimum of 1 year of trial experience in landlord-tenant law or housing litigation., • Strong knowledge of New York City rent regulations, housing codes, and tenant protections under NYC, NYS, and federal law., • Competitive salary commensurate with experience., • Comprehensive benefits package, including health insurance, dental, vision, retirement plan, and paid time off., • Opportunities for professional development and training.

Position: Remote Litigation Paralegal Client: Government Agency Engagement Type: Temporary – 12-month assignment with potential for extension Start Date: September/October (onboarding may be staggered) Pay Rate: $20-$29/hour Schedule: Full-time, Monday–Friday, aligned with Eastern Standard Time business hours Location: Fully Remote (equipment will be provided) Overview: A leading government agency is seeking a detail-oriented Litigation Paralegal to support a dynamic legal team on a long-term project. This fully remote opportunity offers meaningful work and the chance to contribute to a high-impact legal initiative. Primary Responsibilities: • Draft legal documents, including settlement agreements and internal memoranda, • Manage intake, review, and assignment of incoming complaints, • Prepare and file Motions of Appearance, • Schedule and participate in status conferences, • Handle correspondence and client communication with professionalism, • Provide general legal and administrative support, • Bachelor's degree with prior experience as a paralegal, • Ability to commit to the entire duration of the assignment, • Strong written and verbal communication skills, • Highly organized with excellent attention to detail, • Comfortable managing a fast-paced and high-volume workload

Reporting to the Employee Relations Director, the Employee Relations Specialist will handle employee complaints, disputes, and performance matters, ensuring fair treatment and compliance with organizational policies and employment laws. Coordinate and consult with the Director of Employee Relations

The EEO Investigator's primary function will be to analyze, evaluate and conduct fact-finding investigations concerning complaints of discrimination filed by employees; perform EEO legal work and research of fact and questions of law. In addition, the EEO Investigator will be tasked with interviewin

Duration: 4+ months contract to Convert.This position is responsible for conducting quality audits for state audits, HEDIS and quality referral and complaints issues.This position is also responsible for preparing weekly, monthly, quarterly and year-end reports.Conducts on-site reviews at participat

Compass Group - JobID: 00F736E5B151C0AF8D22DE2B4AA14035 [Restaurant Supervisor] As a Dining Room Manager at Compass Group, you'll: Oversee dining services operations of a medium to large volume location; Interact with customers and resolve customer complaints in a friendly and service-oriented manne

Wawa - JobID: JR117860 [Retail Associate / Team Member] As a Customer Service Associate at Wawa, you'll: Greet and provide an enjoyable shopping experience for all customers; Respond to customer requests and complaints in a timely and courteous manner; Operate the cash register, scan items, bag merc

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Rising Up Men’s Shelter is a 141 bed men’s employment shelter located in the Williamsburg section of Brooklyn. This shelter will provide an array of services with a strong focus on connections for residents to achieve stable employment to lead to permanent housing. Position: Director of Security & Operation Reports To: Vice President Location: 39 Ainslie Street Brooklyn, NY 11211 What The Director of Security & Operation Does: • Understand all aspects of contract requirements and effectively communicate these to, • Collaborate with peers at other CAMBA shelters and external agencies on client progress and best practices., • Work with staff to set realistic weekly and monthly performance targets aligned with contract requirements., • Observe direct reporting staff interacting with clients and/or supervisory, • Conduct periodic internal file reviews and implement Quality Assurance measures to ensure high- quality service delivery (e.g., addressing and investigating client complaints)., • Assist the Program Manager in overseeing all aspects of the program in their, • Prepare reports and statistical data for CAMBA management and funder, • Assist in analyzing program and client demographic data to implement programmatic, • Organize onsite and offsite training opportunities to support staff professional, • Consult with the Program Manager, Program Director, and/or other CAMBA management staff on programmatic and personnel matters as, • Plan and organize program activities to maximize the achievement of contract goals and performance targets as outlined in the DHS Performance Incentive, • Troubleshoot program issues related to clients and direct reporting staff, making decisions in accordance with program policies and, • Develop and implement crisis prevention and intervention strategies to maintain a safe and secure environment., • Provide assistance and follow-up on critical incidents involving, • Develop, implement, and manage facility security and preventive maintenance, • Oversee and ensure daily facility security and maintenance, • Schedule, plan, and train security staff to ensure compliance with DHS, • Oversee or ensure the timely completion of facility repairs, improvements, and, • Maintain equipment and tools, ensuring they are in good working, • Ensure the provision of contractual services (e.g., extermination, fire safety system, HVAC) as, • Ensure vehicles are properly maintained, including registration, insurance, inspections,, • Ensure compliance with City and state regulations regarding sanitation, snow removal, sidewalk litter, and other relevant agencies (e.g., DHS, OTDA, FDNY, Callahan, Dept. of State)., • Liaise with community leaders and groups to build connections, garner support, and address, • Ensure staff use of electronic databases and oversee data, • Conduct one-on-one supervision sessions with direct reporting staff to assess and improve work performance (e.g., identify training needs, support professional development)., • Review and approve staff time, • Prepare performance appraisals for direct reporting, • Attend staff, funder, or outside agency meetings as, • Immediately report significant events, monitoring visits, or funder activities to the appropriate Vice President, including incidents that could expose CAMBA to, • Complete incident reports and generate weekly and monthly, • Facilitate interdepartmental communication and hold regular staff/departmental, • Ability to be on call 24 hours a day, 7 days a week., • Bilingual in any other language not required, but, • Candidates selected for this position will be required to submit medical (TB) test results as part of the pre/post-employment health screening, • Supervisory experience in a mid-sized organization (500+ employees), including experience managing teams., • Strong written and verbal communication skills, with excellent interpersonal, • Proficient in Microsoft Office Suite and other relevant Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR q8Uh86oiLv

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: We are seeking a highly motivated and experienced PrEP and PEP Program Manager for our Manhattan location. The successful candidate will provide day-to-day management of the PrEP and PEP Navigation program/ services and ensure that issues/concerns encountered or raised at/by the patients are resolved; to ensure smooth operation of the program, including troubleshoot any crisis with patients and/or care team. Monitor PrEP and PEP Navigation program progress by tracking performance milestones, resolving problems as they arise, and coordinating status update meetings with appropriate staff. Perform quality assurance and quality improvement activities. Collaborate with internal and external entities in fostering effective partnership. The PrEP and PEP Program Manager is a supervisory role and ensuring appropriate staff training, work directly with the clinic, ensure oversight of AIRS documentation. Job Responsibilities: • People management – provide day-to-day management of the PrEP and PEP Navigation program., • Direct Care- ensure that issues/concerns encountered or raised at/by the patients are resolved., • Project management – monitor and ensure staff maintain accurate patients and program related records., • Quality Assurance & Quality Improvement – perform quality assurance and quality improvement activities., • Collaboration & Outreach – respond to any inquiry from external entities such as Department of Health, AIDS Institute, MCO, or other service providers on inquiries related to services. Qualifications: • Advanced degree in related field (i.e. health, mental health, business administration, public health, or public administration) with 3 years of full-time experience in social service field required. BS in related field with 5 years of full-time experience in social service field may be considered., • Two (2) years of supervisory experience to paid staff preferred., • Experience working with target populations strongly preferred. The target populations: individuals with Serious Mental Illness, serious substance use disorders (SUDs), immigrants, LGBT and/or high risk of HIV/AIDS., • Appreciation of and commitment to Apicha's mission and values., • Excellent MS Office skills (Outlook, Word, Excel, PowerPoint)., • Ability to work effectively in both a collaborative as well as individual setting., • Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and culturally competent in representing Apicha CHC., • Excellent customer service skills to assist in resolving patients and/or providers complaints., • Strong verbal and written communication skills - for both internal and external communications. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job Description We are seeking a Building Manager to become a part of our team! You will help plan and facilitate all real estate activities and transactions. Responsibilities: • Oversee and coordinate all real estate transactions, • Attract and educate new tenants, • Investigate and resolve tenant complaints, • Update and improve properties to increase return on investment, • Ensure all work order and repair requests are processed in a timely fashion, • Supervise and train property staff, • Previous experience in property management or other related fields, • Familiarity with real estate contracts and leases, • Ability to build rapport with tenants, • Ability to multitask and prioritize, • Excellent written and verbal communication skillsCompany DescriptionWe, an upcoming real estate development and management company with significant funding and investing opportunitiesWe, an upcoming real estate development and management company with significant funding and investing opportunities

This highly visible position, reporting directly to the Region Sales Director, Specialty Products is responsible for meeting and exceeding sales goals by advancing high quality consultation utilizing a solution-based sales model. Resolve customer complaints in accordance with company policy, and adv

This team launched a values-based company that treats its clients and associates the way they deserve. Researches and resolves inquiries and/or complaints of internal clients, as well as external customers and their representatives; serves as first point of escalation for issues related to legal agr

Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines. Report any and all issues or complaints relating to product t

The Civilian Complaint Review Board ("CCRB") is charged with investigating, mediating, and prosecuting complaints which members of the public file against New York City police officers alleging the use of force, abuse of authority, discourtesy, offensive language, untruthful statements made by offic

Monitor the news and social media for antisemitic incidents to submit for inclusion in ADL's Annual Audit of Antisemitic Incidents. These programs are designed to teach these individuals how to respond to antisemitism. Respond to and help resolve for constituents, their sensitive complaints of discr

Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. Resolve travel issues, complaints, and refunds. Ensure you stay up-to-date with tourism trends by attending travel seminars.

Law Clerk Job Duties: Prepares legal drafts by assembling and organizing information for legal forms and documents, including complaints, declarations, discovery requests, responses, and

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel.Answer guest questions

Facilitates surgical and dental training for MDs and Associate DVMs in their area. Ensures the delivery of an excellent client experience in their area (including supporting the resolution of client complaints when applicable). They work closely with their Regional Director to ensure that clients an

The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Interacts with customers and resolves customer complaints in a friendly and service oriented manner. Possess general hospitality knowledge and interest in

Problem Resolution: Resolve guest issues and complaints in a professional and timely manner.

Operations Engineer Job Duties: Identifies operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; interviewing process supervi

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel.Answer guest questions

Travel Agent Job Duties: Meets with clients to determine travel needs, budgets and preferences. Handles travel issues, conflicts, complaints, cancelations and refunds. Builds and maintains rel

Job Description JOB TITLE: Front Office Ambassador REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionSalary: $22-$25/hour Company Overview:Empowering Health, Enriching Lives: True Cares Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness. We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare. Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time. At True Care, we don't just offer home healthcare we offer hope, healing, and a brighter tomorrow. Position Title: Senior Call Center Representative(Must be Bilingual: Spanish) Reports To:Call Center Supervisor Job Description:The Senior Call Center Representative is responsible for maintaining excellent communication between our patients, aides, staff and anyone calling True Cares main phone number ensuring that they are directed to the appropriate party and all needs are immediately met. The Senior Call Center Representative is also responsible for managing the highest level of customer service and serving as a liaison for communication between departments within the company. Responsibilities include: • Answer all incoming calls from patients, families, caregivers and vendors/contracts and taking the appropriate actions for each call; obtaining the callers information and documenting each call, • Possess a high knowledge of all employees and departments in the company, • Triage incoming calls, maintain switchboard, knows how to prioritize calls coming in and out, • Inform management of any call patterns with issues/complaints, • Maintain a high level of customer service in terms of communication, • Inform patients, families, or caregivers by explaining procedures; answering questions; providing information, • Use company policies, when relevant, to help resolve issues or questions, • Maintain a high level of confidentiality when dealing with sensitive matters, • Relay accurate messages to the appropriate departments when necessary, • Document all call information according to standard operating procedures, • Knowledge of coverage for employees who are out of office to properly assign calls, • Complete call logs and reports, • Other duties as assigned Job requirements: • Bilingual in Spanish is required, • Experience in HHA eXchange a plus, • 1-3 years experience in using a switchboard/ triaging calls/ working in a high-volume call center environment required, • High School Graduate or equivalent, • Effective communication skills, • Knowledge retention/ Attention to detail, • Excellent track record of being very organized, • A positive and upbeat attitude/ friendly and calm demeanor to handle difficult requests Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space True Care provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Job Description 1. Title of Job Customer Support Representative 2. Description of Responsibilities Responds to service related customer inquiries, trouble, and/or complaints by phone and email. Instructs network carriers to troubleshoot circuit outages and usability issues. Communicates with application service providers/resellers to respond to customer inquiries. Provides customers with remote instructions to isolate the cause of Internet connection outages. Provides customers with basic instructions on the use of the application and internet related services. Escalates trouble tickets to the engineering team once the work level of a service ticket is beyond the scope of the 1st level support. Manages ongoing service tickets and ensure the expected service levels. Sends notices for planned or unexpected service outages to customers in a timely manner. Opens appropriate tickets with the datacenter related inquiries and troubles. Creates, revises, and translates manuals, documents, and reports when needed. Regular working hours is 9am 5pm Eastern Standard Time (EST). With teamwork, covering working hours of 9 am 5 pm Pacific Standard Time (PST) from Monday to Friday (12 8 pm EST from Monday to Friday), in case of absence of a customer support representative covers working hours of 9 am 5 pm Pacific Standard Time (PST). Collects information from department of Professional Services to enable to perform LAN support and its troubleshooting. Creates manuals to perform LAN Support and its troubleshooting for customer support. Leads customer support staffs to perform LAN support and its troubleshooting with sharing information. 3.Reporting This position reports to Manager, Customer Support and/or General Manager, Professional Services and/or Chief Operating Officer. The other persons will be designated by President & CEO if necessary.

Job DescriptionPosition Description: SUMMARY OF POSITIONSpring Creek Towers is a beautiful urban community situated on a campus spanning 153 acres of beautifully landscaped fields, parks and tree-lined streets overlooking Jamaica Bay in Brooklyn, NY. This unique property is looking for a skilled Call Center Representative that will be the liaison between our company and the current and potential customers/tenants. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.ESSENTIAL FUNCTIONSAnswer incoming customer phone calls and taking appropriate action for each callMaintain customer satisfaction ratings based on explicit criteria set forth by the companyKnowledge about processes and services. Attend mandatory training sessions to stay updated on service or company policy changes. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input Input data into the company computer platform to keep each customer record updatedThe above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions.REQUIREMENTS & COMPETENCIESOur Call Center Representatives share a common competency framework. These guide our approach and in turn, help us create value. We have a strong commitment to always treat others with respect. Patience and Empathy: Understanding the frustration of the callers and having the ability to offer and explain solutions in a respectful and calming manner. Timeliness: Representatives should be swift and accurate in responding to inquiries and providing resolution.Positive attitude. No matter how upset a customer might be, representatives must keep a positive attitude. Using positive language that reflects confidence in finding a solution will reassure a customer and encourage sustained loyalty.Active listening. If a customer wishes to explain a situation in detail, representatives need to be willing to listen. In addition, customers may not necessarily accept the solutions a representative has to offer or have questions about them, so attentive listening is critical to showing respect for customer opinions and offering them the best eventual solution. Organization. During customer service exchanges, representatives must be organized at all times to deliver timely service. This means being able to navigate efficiently between different windows and manuals. Organization is vital to taking notes in a timely manner and delivering great service.Adaptability. Of the most essential customer service skills, adaptability to changing situations is crucial. Representatives need to be ready to handle varying customer demands or possible technical issues. One service interaction may completely differ from another, so a readiness to go with the flow and adapt as needed is an important skill to master.EDUCATION / WORK REQUIREMENTSHigh School Diploma or equivalent Superior communication skills (verbal, interpersonal, written, presentation) 3+ year(s) of customer service experience, preferably in a call center environment Computer literacy in Microsoft Office Suite and an aptitude for learning new systems quickly Knowledge of Corrigo operating system a plusLANGUAGE SKILLSAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc. REASONING ABILITYAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to use discretion and exhibit high level of confidentiality. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. $25.96 - $25.96 Hourly

Job DescriptionBenefits: • 401(k) matching, • Employee discounts As a Pharmacy Customer Service Representative in the front store, you will play a vital role in creating a positive and efficient experience for customers seeking prescription and over-the-counter medications. You will be the first point of contact for customers entering the pharmacy department, assisting them with a variety of needs, and ensuring smooth operations between the pharmacy and the front store. Your role requires strong communication skills, attention to detail, and a customer-first attitude. Key Responsibilities: • Skills:, • Strong interpersonal and communication skills, with the ability to interact with a diverse customer base., • Attention to detail and accuracy in processing orders, prescriptions, and payments., • Basic computer skills and experience with point-of-sale (POS) systems., • Ability to work in a fast-paced environment while maintaining a high level of professionalism.Physical Requirements:, • Ability to stand for long periods of time., • Ability to lift up to [50] pounds, as required for inventory management.

Job Description About the Brand Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in bespoke bridal rings and fine jewelry. We are seeking a Sales Advisor to become an integral part of our Bleecker Street team. In this role, you will be specializing in selling Fine Jewelry and responsible for delivering an unparalleled client experience, fostering relationships, and driving sales through your expertise and passion for fine jewelry. The ideal candidate has the ability to multitask, foster authentic relationships through clienteling and elevated service and stay organized in a fast-paced environment. About the Role We are committed to finding exceptional talent for the holidays to represent our boutique on the Upper East Side from November through beginning of January 2026. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications • Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence., • Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience. Interpersonal Skills • Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience., • Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients., • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks • Bonus Eligible, • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Part-Time hourly employees can accrue based on local laws Powered by JazzHR 7NCJpVZUIv

Job DescriptionSalary: $90,000-105,000 Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges. Were looking for a dedicated Field Service Specialist to bring their expertise to our dynamic team. This role offers an exciting blend of hands-on technical work, customer interaction, and opportunities for growth in the HVAC industry. Your Role: As a Field Service Specialist, youll be at the forefront of our operations, ensuring seamless startup, commissioning, and maintenance of Armstrongs innovative products and solutions. Your day-to-day responsibilities will include: Field Service Activities: • Hands-On Expertise: Lead the startup and commissioning of Armstrong equipment, including Variable Frequency Drives and Control Panels., • Proficient understanding of optimization equipment and solutions for achieving maximum efficiency., • Troubleshooting: Diagnose and repair issues with our diverse range of equipment, from pumps to automated valves., • Connectivity: Assist with connecting site equipment to the Internet or customer networks., • Reporting & Training: Document your work through our online portal, provide on-site training to operators, and share field service insights with our After Sales team., • Customer Engagement: Build strong relationships with clients, demonstrating the value of Armstrongs products and identifying opportunities for additional sales., • Sales-oriented mindset with proven ability to leverage and use CRM tools for effective sales opportunity tracking. Identify replacement or upgrade sales opportunities and log these leads in CRM, working closely with sales to drive service opportunities., • Travel: Expect to travel within the Northeaster region up to 60% of the time, with occasional trips to other parts of the USA. The candidate should be located in/around New York City Customer Service Activities: • Customer Support: Handle service requests, complaints, and startup inquiries via calls and emails. Schedule and manage service visits effectively., • On-Call Rotation: Be part of a team providing after-hours support to address urgent service issues. Training Responsibilities: • Educate: Conduct training sessions for service and installation teams, as well as for mechanical contractors, to enhance their knowledge of Armstrong products and solutions., • Report Analysis: Compile and review field reports to ensure equipment performance and warranty adherence. Technical Support: • Collaboration: Work closely with engineering, project management, and sales teams to support product development and project-specific initiatives., • Feedback: Identify and report on product issues and contribute to process and design improvements. What Were Looking For To thrive in this role, you should bring: • Education: Degree or designation in Mechanical or Electrical Engineering, Application Engineering, or a related field, with equivalent practical experience., • Technical Skills: Experience with Drives, control panels, BAS systems, and automation. Familiarity with serial communications is a plus., • Hands-On Experience: Proven experience with mechanical pumps and HVAC systems., • Computer Skills: Proficiency in MS Office and CRM systems., • Industry Knowledge: Experience in commercial construction is desirable, along with a solid understanding of electrical and mechanical equipment., • Communication: Excellent verbal and written communication skills are essential., • Technical Knowledge: Understanding of hydronic HVAC systems, Variable Frequency Drives, Building Automation Controls, and Optimization is preferred. Why Armstrong Fluid Technology? By joining us, youll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. Youll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrows solutions today. remote work

Job DescriptionDescription About Uplift Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends. About Our Client Our client is a fast-growing mobile ad tech company specializing in in-app programmatic advertising. Their Demand-Side Platform (DSP) empowers advertisers to efficiently reach their target audience across mobile devices. They are seeking a skilled and experienced Customer Success Manager to join their dynamic team and contribute to their continued success. Location & Work Set-up: Hybrid (New York), Remote (Rest of US) As a Customer Success Manager for the US regions, youll help grow revenue and drive platform adoption through strategic account management and strong client relationships. Working closely with Sales and Media Buying teams, youll support clients in achieving their business goalsguiding them through platform onboarding, DSP strategy, optimization, and ongoing success. Youll play a key role in integrating the platform into their digital strategy. Requirements Responsibilities: • Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experience, • Work closely with the Media Buying team to help them understand client objectives and goals to create the best media buying strategy for each new client, • Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization, • Work closely with the Media Buying and Sales teams to drive revenue and enhance the performance of client campaigns, • Educate clients on new platform features, DSP partners, services, and relevant practices, • Educate and grow the programmatic buying knowledge of clients. Qualifications: • Experience in advertising technology or a related field, • Solid experience in a DSP/programmatic work environment, • Ability to adapt quickly to a rapidly changing technology environment, • Ability to learn complex software applications and thrive in a fast-paced, digital environment, • Excellent written and verbal communication, organizational, & time management skills, • A passion for achieving higher levels of growth and development, • Ability to assist, manage and abide by clients needs and work with complaints in a concise and respectful manner, • Comfortable working with multiple clients and accounts at a time across a diverse set of industries, • Ability to analyze and interpret significant amounts of data, • Ability to speak, read, and write in English fluently

Job DescriptionAbout rag & bone: From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Job Summary: The role of the Customer Service Agent is to deliver a best-in-class customer experience for the rag & bone community. You will be the first point of contact for all the rag & bone ecommerce customers as well as assist with queries from the retail community. It is essential that you are acting as a brand ambassador to ensure outstanding service, shopping experience, and product expertise. Key Roles and Responsibilities Support a best-in-class level of customer service through extensive product knowledge Ensure that an excellent customer experience is given to every customer Be the first point of contact for any customer issues and complaints in an omni-channel setting, ensuring a resolution takes place in a timely manner through email, chat, phone, and social media communications Assist customers on all inquiries which will involve product inquiries, returns, delivery, payments, placing orders, sourcing product, etc. Meet KPI’s which will include sales, quality, productivity targets, contact resolution, CSAT scores, and overall departmental goals Work with internal colleagues to improve service, knowledge, and solve a customer’s query in a timely, efficient manner Understand and exemplify the rag & bone brand philosophy and lifestyle Maintain a knowledge and understanding of all Policy and Procedure Experience and Capabilities 1-2 years of multi-channel customer service experience, preferably in a DTC model Strong written and verbal communication skills Sales Driven with clientele experience Exudes a proactive, customer first, approach Capability to multi-task and operate multiple platforms simultaneously Strong organization and follow-up skills are essential Able to adapt to a rapidly shifting environment and a "can-do" attitude to solve any issues customers Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays Location Based in or around NYC; will work remotely with the ability to work directly out of our corporate office in NYC dependent on business needs Rules we live by | Rules you live by • Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity., • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters – Not only with product but we see it in our people, • Make S**t Happen - Be disciplined, be competitiveBenefits, • Paid Time Off, • Clothing Allowance, • Generous Employee Discount, • Paid Parental Leave, • Membership to Calm and access to other wellness benefits, • Medical, dental, vision and ancillary benefits, • 401kThe hourly rate is $22/hour to 23.07/hour based on experience and qualifications. rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR NYHzdEumXj

Job Description Job Duties/Responsibilities: • Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing cooperators complaints in person as necessary., • Manages radio, phone or computer to dispatch crews, vehicles or other field units as applicable., • Performs general bookkeeping duties and budget analysis, as needed, as well as miscellaneous accounting duties., • Distributes work orders and supply requisitions via two-way radio, email, electronically, or in person., • Enters cooperators' monthly payments into Yardi System., • Maintains residential receivable accounts, • Monitors records of work orders distributed, amount of work orders and work in progress for supervisors., • Monitors records, supply requisitions distributed, amount of work orders and work in progress for supervisors., • Compares inventory to computer and office records (such as received/un-received purchase orders, supply requisitions, work orders and invoices) to obtain current inventory., • Processes purchase requisitions, packing slips, invoices and chargebacks., • Greets and welcomes visitors and obtains initial assessment of reason for visit; Notifies company personnel of visitor’s arrival., • Compose and track emails to departments, cooperators and follows up with as necessary to track task completion., • Respond to Shareholders’ inquiries concerning account (payments/charges) information., • Creates and maintains files, as needed, • Creates correspondence and/or flyers, as necessary., • Prepares distribution of schedules for units work orders., • Monitors and maintains elevator or inventory log as necessary., • Completes data entry for all appointments., • Prepares and closes work orders and supply requisitions upon completion. Work experience requirements: • Exceptional written/oral communication, as well as excellent customer service and interpersonal skills., • Proficient in Microsoft Office Suite, • Bilingual, a plus., • Hands-on experience with office equipment, • Multitasking and time-management skills, with the ability to prioritize tasks is essential., • Ability to deal with a high volume of callers and visitors while maintaining a professional approach., • Knowledge of Yardi Property Management System isa plus., • High School Diploma or equivalent Persons performing service in this position classification may routinely exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work may involve regular walking, standing or sitting for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects may be required. Reasonable accommodations may be made to enable a person to perform the essential functions of the job. *Riverbay Corporation is an Equal Opportunity Employer. *

Job Description Customer Service Representative Company Overview: At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community. Job Duties and Responsibilities: The Customer Service Representative welcomes and attracts potential customers by answering product and service questions, suggesting information about other products and services. The Customer Service Representative greets customers, provides directions and information regarding processing customer inquiries, directing them to the isle that they need and assisting with any product questions. The position entails knowledge of the store layout, isles, departments, all products assortment to be able to direct and offer to our customers. Greet all customers pleasantly and with courtesy, provide visitors with all directions and provide all information regarding promotions and provide with catalog if required. • Trains and monitors in-store employees on the appropriate interaction with customers., • Ensures customer satisfaction and provides professional customer support., • Responds promptly to customer inquiries regarding service in the store., • Maintains a positive, empathetic, and professional attitude toward customers at all times., • Resolves service problems by clarifying the customer’s complaint, determines the cause of the problem, selects the best solution to solve the problem within the necessary time limits, and follows up to ensure resolution., • Prepares service reports by collecting and analyzing customer feedback., • Recommends potential services to management by collecting customer information and analyzing customer needs., • Keeps records of customer interactions, comments, and complaints., • Communicates and coordinates with store employees as necessary., • Provides feedback on the efficiency of the customer service process to upper-management., • Follows communication procedures, guidelines, and policies., • Provide optimal level of customer services and maintain professionalism to resolve all customer issues and provide all information on products, service plans and promotions., • Acknowledging and resolving customer complaints., • Encourage customers to explore and try out new products., • Knowing our products inside and out so that you can answer questions., • Communicating and coordinating with colleagues as necessary., • Providing feedback on the efficiency of the customer service process., • Attend and participate in department staff meetings, • Managing a team of cash register employees along with Front End Managers., • Analyze customer requirement and assist customer to appropriate department and ensure availability of all resources., • Ensure customer satisfaction and provide professional customer support., • Bilingual Russian preferred, • Proven customer support experience (3-5 years), • Ability to train and monitor employees on customer service policies and standards, • Customer orientation and ability to adapt/respond to different types of characters, • Excellent communication and presentation skills, • Strong phone contact handling skills and active listening, • Familiar with CRM systems and practices, • Ability to multitask, prioritize and manage time effectively, • High school diploma or equivalent; college degree preferred

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024 Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You get on-the-job training to get you familiar with the industry and the role, • You get medical, vision, and dental coverage, generous PTO, 401k, • We offer periodic performance review for potential salary increaseCompensation: This is a non-exempt position, with a monthly salary of $3,600 during the probationary period. Upon successful completion of the probationary period, the base rate will increase to $4,000 per month. Role Summary: The Client Support role is a fully onsite position 5 days a week. This position is a critical role that interacts directly with our clients and supports our sales effort. Responsibilities: • Processing client applications for different credit card processing services, and inputs client information by using company client management system., • Listening and responding to customers’ concerns and needs; identifies customers’ requirements and provides the appropriate solutions., • Checking to ensure that appropriate changes were made to resolve clients’ problems., • Keeping records of clients’ interactions, recording details of inquiries, complaints, or comments, as well as actions taken., • Contacting clients to respond to inquiries or to notify them of new regulations or any planned adjustments., • Serving as a liaison or translator between merchants and Priority Payment System or FirstData to resolve funding or terminal issues., • Providing technical assistance and support for incoming queries and issues related to terminal hardware., • Scheduling work to ensure accurate phone coverage, monitors priority of calls and shifts escalated calls to assure resolution of problems., • Assisting in planning and implementing department goals and makes recommendations to management to improve efficiency effectiveness. Qualifications: • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Chinese is required, Mandarin preferred., • 2-3 years of experience in customer service or related fields., • Bachelor’s degree in communications, marketing, psychology, business administration or related field is required. Additional years of experience is considered for candidates with associates degrees and college level courses., • Strong communication skills, critical thinking, detail-oriented, and analytical abilities., • Able to actively listen to clients and interact with clients in a friendly and patient manner., • Able to take initiative to solve problems effectively., • Self-motivated to learn new systems and installation of products., • Able to accomplish tasks before deadlines and be detail-oriented., • Able to work efficiently as part of a team and as an individual., • Experience using Salesforce, other CRM’s or ERPS systems is an asset. At Let’s Go uP, we are an equal employment opportunity employer. To learn more about us, please visit us at: . Let's Go uP Together! Powered by JazzHR MYbeyWbPyR

Job Description Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? We are seeking an energetic and reliable professional to join our team as an Employer Services Associate. Successful candidates will be responsible for working directly with our Clients by answering incoming emails and calls, utilizing company policies to solve client issues, and escalating challenges to the managerial team when necessary. Our mission-driven associates are often the first point of contact for clients, so we are interested in hiring individuals with a passion to provide memorable client experiences with an ability to make quick and accurate decisions. As an Employer Services Associate at Vestwell, you are a dynamic individual who will work cross-functionally across teams in order to communicate and facilitate resolutions for any client satisfaction issues. What Will You Be Doing? Day-to-day you will be expected to: • Partner with your designated team and cross-functionally with Client Success Manager to manage clients consisting of advisors and employers to ensure their servicing needs are being met and assist with administration issues, • Manage client expectations to avoid any disconnects with process and timing standard, • Collaborate across all internal teams in order to resolve any client issues and be the voice between our internal teams and our client to manage resolution, feedback, and satisfaction., • Share data-driven insights with our product teams to improve our platform and planning roadmap, • Lead and/or attend scheduled client conference calls to provide plan status and updates on remediation of any client issues, • Being the friendly, knowledgeable first point of contact for inbound inquiries, • Conducting appropriate and timely follow up to ensure the highest level of service, • Communicating in a relatable, humanized way to promote trust and allegiance, • Creating tickets and providing follow-up as required, • Adhering to client-facing and internal Service Level requirements, • Handling complaints, troubleshooting problems, and providing solutions, • Effectively gathering and analyzing information while using reason and good judgment to solve client problems, • Researching with the Vestwell team, as needed, to resolve inbound inquiries and respond to clients within promised deadlines, • Providing complete/accurate responses issued with empathy and understanding The Necessities: • Team mentality and the ability to multitask while attending to a high volume of incoming inquiries, • Develop and maintain a strong business partnership with employers and vendors, • Strong time management and organizational skills to ensure the timeliness of all proactive and reactive communications, • Strong commitment to superior customer service, • Positive and proactive attitude, • Proficiency is required with Excel/Google Sheets, Word/Google Docs, Adobe Acrobat, and browsing network directories as we are a paperless office, • Excellent attention to detail and accuracy, proficient with numbers and basic calculations, • Retirement industry experience, • Series 6, 7, 63, 65, 66, • QKA, QKC, • Six sigma The expected base salary range for this position is $55K - $60K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan office, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan! OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process. For your awareness you will only receive correspondence from any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job Description Job Description: Customer Service Representative Location: Newark, NJ Department: Sales & Customer Support Reports To: Customer Service Manager Our client is a leading provider in flexible packaging solutions serving industries such as food & beverage, personal care, healthcare, home, and more. They pride themselves on delivering innovative, high-quality packaging products tailored to their customers' needs. We are looking for a detail-oriented and customer-focused Customer Service Representative (CSR) to join their team and help them deliver exceptional service and support. Position Summary The Customer Service Representative will be the primary point of contact for customers, managing orders from entry to delivery while ensuring accuracy, timeliness, and satisfaction. This role requires strong communication, problem-solving skills, and the ability to coordinate with internal departments such as sales, production, and logistics. The ideal candidate will have experience in manufacturing, packaging, or related industries. Key Responsibilities • Serve as the first point of contact for customer inquiries via phone, email, and online portals., • Process and manage customer orders from entry to delivery, ensuring accuracy and timely fulfillment., • Provide detailed product, pricing, and lead time information to customers., • Track and monitor orders, proactively communicating updates or delays to customers., • Coordinate with production, scheduling, logistics, and sales to ensure seamless process., • Maintain accurate records of customer interactions, transactions, and feedback in CRM/ERP systems., • Assist with preparing quotes, samples, and documentation as needed., • Handle and resolve customer complaints or escalations in a professional and solution-oriented manner., • Support sales team initiatives, including upselling/cross-selling packaging solutions when appropriate., • Contribute to continuous improvement initiatives for customer satisfaction and service efficiency. Qualifications • Education: High school diploma or equivalent. Associate or Bachelor's degree in business, supply chain, or related field a plus., • Experience: 2+ years in customer service, order management, or inside sales; manufacturing or packaging industry experience a plus., • Strong verbal and written communication skills, organized & detail oriented., • Proficiency in MS Suite and experience working with internal ERP/CRM systems., • Ability to manage multiple priorities in a fast-paced environment., • Problem-solving mindset with a customer-first approach. Compensation: Salary $90,000.00 Please email resumes to

Effective staff management skills: Planning, scheduling, assigning and directing of work; appraising performance; rewarding and disciplining; and addressing complaints and resolving problems. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essen

Resident Assistant Job Duties: Assists residents with transition to university and residence hall life. Assists in supervising residents and responding to complaints, reports, requests and emergencies. Inform

Job Description ABOUT US: WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. • Location – Remote, • Multiple shifts available - please inquire with Recruiter ESSENTIAL DUTIES AND RESPONSIBILITIES: • Quickly answers inbound calls from clients/prospects with appointment inquiries and/or requests regarding products /services., • Performs outbound calls to leads and existing clients, following established outbound call protocols and utilizing persuasive communication techniques., • Utilizes sales ability to convert calls to qualified appointments., • Maintains positive and friendly demeanor while providing efficient and courteous services., • Maintains knowledge of marketing campaign, uses CRM information and training to recognize opportunities for Hearing Aid Evaluation and/or Product Discussion appointments., • Works to overcome objections and schedule revenue generating appointments during every opportunity phone call, • Maintains basic knowledge of Hearing Aid Insurance plans and follows instructions to provide simple overview of HearUSA managed care plans as applicable, • Handles Client SMS and email responses, website chat and any additional Client Care Department tasks as assigned, • Participates in team meetings and completes all assigned training., • ;Adheres to scheduled lunches, breaks and attendance policies .Reports any technical system issues as they occur., • Follows defined processes to report any client complaints or negative client phone call interactions., • Follows business and scheduling rules , system processes and department/company policies as defined by HearUSA leadership., • Maintains client, employee and business confidentiality and adheres to HIPAA guidelines., • Utilizes Bilingual Spanish (or other language) skills to assist Spanish speaking (or other language) clients and schedule appointments as applicable per Client Assistant bilingual status as submitted during HearUSA employment application process. REQUIREMENTS: • High school diploma or equivalent required, • Customer service experience required, • Must have consistent positive and enthusiastic demeanor., • Strong de-escalation skills required, • Ability to work quickly, efficiently and independently., • Ability to communicate clearly, concisely and accurately., • Willingness to learn new computer programs and processes., • Willingness to work within specified business rules, phone call scripting and performance standards., • Willingness to continue to learn and refine new skills. LIFESTYLE & BENEFITS: • Comprehensive Benefits Package, • Paid Holidays & PTO Policy, • 401k Matching Program, • Tuition Reimbursement, • Employee, Family & Friends Hearing Aid Discount Program The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.