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  • Appointment Setter
    Appointment Setter
    3 days ago
    Part-time
    Manhattan, New York

    Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

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  • Administrative Assistant (Chinese/English Bilingual Required)
    Administrative Assistant (Chinese/English Bilingual Required)
    7 days ago
    $18–$25 hourly
    Full-time
    Sunset Park, Brooklyn

    Administrative Assistant (Medical Office) MUST BE CHINESE/ENGLISH BILINGUAL Company: Four Season Medical PLLC Location: Brooklyn, NY 11220 (In-person) Pay: $18.00–$25.00 per hour (based on experience) Job Type: Part-time or Full-time Job Description: Four Season Medical PLLC is seeking a bilingual Administrative Assistant to support daily operations in a medical office setting. This entry-level role is ideal for recent graduates or candidates without a college degree who want to gain experience in medical office administration. Responsibilities: Assist with office organization and paperwork Perform basic computer and administrative tasks Support design-related tasks as needed Qualifications: Fluent in both English and Chinese (Mandarin required) Strong organizational and communication skills Proficient in Microsoft Office, email, internet, and PDFs Knowledge of Photoshop or Illustrator is a plus Preferred Experience (Not Required): Administrative assistant: 1 year Photoshop or Illustrator: 1 year Benefits: Paid training Flexible schedule Opportunities for growth Visa sponsorship available Application Questions: What is your salary expectation? Are you applying for a part-time or full-time position? Additional Requirements: Ability to commute to Brooklyn, NY 11220 Willingness to relocate to Brooklyn before starting work (preferred) We encourage candidates with the right attitude and capability to apply, regardless of prior experience.

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  • Early Intervention Service Coordinator
    Early Intervention Service Coordinator
    2 months ago
    $55000–$65000 yearly
    Full-time
    Dyker Heights, Brooklyn

    Early Intervention Service Coordinator Salary: Fee for Service at a rate of $13.50/unit(approx 55-65k) Location: Dyker Heights, Brooklyn/Hybrid Essential Duties and Responsibilities: The role of a Service Coordinator for Early Intervention combines the traditional case management activities of organizing and coordinating needed services with the philosophy of family-centered care. Our goal is to create opportunities for the provision of collaborative, community-based services for infants and toddlers with developmental delays and disabilities through assisting with identifying and prioritizing concerns, and developing plans based on those concerns. Thus, allowing the child and family to receive services that are authorized under the Early Intervention Program. • Oversee the completion of all required documentation and appointments to meet the goals of the Individualized Family Plan(IFSP) and ensure the services are delivered., • Demonstrates flexibility with case load management on an as needed basis. Provide extensive documentation for all encounters., • Once training is complete, maintain a case load of 30 to 40 cases., • Bachelor’s degree in heath or human services field of study or a minimum of 2 years of job-related experience providing service coordination or 1 year of service coordination and 1 year of experience in a service setting with infants and toddlers. The experience may include volunteer-based positions., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage client information, schedules and appointments., • This position requires the ability to work with clients and families that may be experiencing physical and emotional challenges, so they should be able to work under pressure and remain calm and empathetic., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices., • Must be able to be in the office 3 days a week and either in the field or remote the other 2 days., • Bilingual is a must(Spanish, Bengali, Urdu, Hindi, Punjabi, French, Mandarin, Russian)., • Must complete 10 hours of training annually., • Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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  • Remote Operator
    Remote Operator
    2 months ago
    $38.66–$75.45 hourly
    Part-time
    Manhattan, New York

    Job Title **Remote Operator (Work From Home) Job Description We are seeking reliable Remote Operators to support day-to-day operational tasks for our clients. This is a remote, work-from-home position suitable for individuals looking for flexible, part-time opportunities. As a Remote Operator, you will assist with routine operational support, follow provided instructions, and ensure tasks are completed accurately and on time. Responsibilities • Perform assigned operational tasks remotely, • Follow step-by-step guidelines and procedures, • Communicate task status clearly and promptly, • Maintain accuracy and attention to detail, • Meet basic productivity and quality expectations Requirements • Ability to work independently from home, • Reliable internet connection and computer, • Basic computer and online navigation skills, • Good communication skills, • Responsible, organized, and dependable No prior experience is required. Training and task instructions will be provided. Work Details • Location: Remote (United States), • Schedule: Flexible, part-time, • Work Type: Independent contractor (1099), • Compensation: Based on task volume and completion Additional Information This role is ideal for individuals seeking flexible remote work. All applicants must be legally authorized to work as independent contractors in the United States.

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    No experience
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