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- ModernMD Urgent Care
Patient Care Coordinator8 days ago$19–$20 hourlyFull-timeManhattan, New YorkJOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.
Immediate start!Easy apply - Kew Gardens Family Eyecare (Stephen Dong OD & Jennifer Chin OD)
Optometric Receptionist21 days ago$16–$20 hourlyPart-timeKew Gardens, QueensJob Title: Optometry Receptionist Job Type: Full-Time/Part-Time About Us: Kew Gardens Family Eyecare is a patient-centered optometry practice dedicated to providing exceptional eye care and quality optical products. We are looking for a friendly, detail-oriented, and organized receptionist to join our team and be the first point of contact for our valued patients. Job Responsibilities: Greet patients warmly and provide excellent customer service. Answer phones, respond to emails, and manage patient inquiries. Schedule, confirm, and manage appointments efficiently. Verify and process patient insurance benefits. Maintain and update patient records with accuracy. Assist with pretesting patients and performing various diagnostic tests (training provided). Support optical sales and assist patients in selecting eyewear (optional growth opportunity). Ensure the reception area remains tidy and organized. Handle general administrative tasks as needed. Qualifications: Prior experience in a medical or optometry office is a plus but not required. Strong communication and customer service skills. Ability to multitask in a fast-paced environment. Comfortable with using computers and scheduling software. Willingness to learn new skills, including pretesting and optical sales. Positive attitude and team-oriented mindset. Benefits: Competitive pay based on experience. Opportunities for training and career advancement. 401k plan with match. Employee discounts on eyewear. Friendly and supportive work environment. Job Type: Part-time Pay: $17.00 - $20.00 per hour Benefits: 401(k) 401(k) matching Employee discount Flexible schedule Schedule: 8 hour shift Monday to Friday Weekends as needed Work Location: In person
Easy apply - AG STAFFING
Office Manager1 month ago$50000–$70000 yearlyFull-timeManhattan, New YorkAbout Company: Nimbus Solutions, Inc. is a cutting-edge technology firm specializing in cloud computing solutions and data management services. Our mission is to empower businesses by providing innovative tools and seamless integration solutions. We pride ourselves on fostering a dynamic work environment that encourages creativity, collaboration, and professional growth. Job Description: Nimbus Solutions, Inc. is seeking an experienced Office Manager to oversee the daily operations of our Bronx office. The ideal candidate will have 3 to 5 years of experience in office management and a passion for creating an efficient and positive work environment. The Office Manager will play a critical role in ensuring the smooth functioning of the office and supporting our team members. Key Responsibilities: - Manage and coordinate office operations, procedures, and resources to facilitate organizational effectiveness and efficiency. - Oversee administrative staff, including receptionists, administrative assistants, and office support personnel. - Maintain office services by organizing office operations and procedures, controlling correspondence, designing filing systems, and overseeing supply requisitions. - Implement and manage office policies and procedures to ensure compliance and consistency. - Coordinate with HR for employee onboarding, training, and maintaining employee records. - Manage office budgets, track expenses, and ensure cost-effectiveness. - Schedule and coordinate meetings, appointments, and travel arrangements for executives and employees. - Serve as the primary point of contact for office-related inquiries and issues. - Foster a positive office culture by organizing team-building activities and events. - Ensure the office environment is clean, safe, and well-maintained. - Qualifications: - Bachelor’s degree in Business Administration, Management, or a related field is preferred. - 3 to 5 years of proven experience as an Office Manager or in a similar administrative role. - Excellent organizational and time-management skills. - Strong written and verbal communication skills. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with office management software. - Ability to multitask, prioritize, and work independently in a fast-paced environment. - Strong interpersonal skills and the ability to work effectively with diverse teams. - Attention to detail and problem-solving skills. - Ability to maintain confidentiality and handle sensitive information. Benefits: - Competitive salary and performance-based bonuses. - Comprehensive health, dental, and vision insurance plans. - Generous paid time off and holidays. - Opportunities for professional development and career growth. - Friendly and collaborative work environment.
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