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Job Description At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit to learn more. Process Specialist, Warehousing Role Summary: The Process Specialist, Warehousing plays an integral role in preparing teams for the change management process and driving the transformation and evolution of fundamental supply chain technology. This role will focus on the development of training material with partners, train Hubbers who work in TireHub Logistics Centers to learn new systems, and perform other operational readiness activities as needed to prepare local teams for WMS deployment. The Training Lead works with all project resources and impacted operations to build trust and consistent, productive lines of communication. Reporting to the Process Lead - Warehousing, this role works across physical operations and logical IT processes, to respond quickly to changing business needs & priorities by managing change and improving adoption of new processes. This role rapidly earns trust with both stakeholders and team members and work effectively with cross-functional teams, ultimately supporting the achievement of business objectives with a focus on efficiency, quality and safety. When you say YES to something bigger • Premium Free Hubber-Health Insurance, • TireHub funded Health Savings Account, • Additional benefit options including TireHub paid short/long term disability and life insurance benefits, • Paid vacation and holidays, • Parental leave programs, • Build your financial future with 401(k) including TireHub match, • Access to tire discounts, perks, and so much more! The individual must exhibit the following core TireHub commitments: · Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. · Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. · Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. Role Specifics: • Establishes and maintains relationships with business and technology stakeholders to drive product adoption and understanding through effective training programs., • Reviews functionality in product demos to ensure the value and quality of features., • Develops, documents, disseminates, and maintains comprehensive Standard Operating Procedures for WMS processes., • Partners with process owners, lead operators, or other stakeholders through training exercises to ensure a sound understanding of new processes and supporting technologies., • Leads any business or operational readiness task related to WMS process adoption, training or improvement (i.e. any advanced process alignment tasks that can be done to get closer to future state now)., • Serves as a super-user and cut-over agent during go-live; and floor support for end-users during WMS cutover and go-live support., • Leads communication efforts in the field to build positive momentum for the WMS program throughout its lifetime., • Analyzes existing workflows and identifies areas for improvement, recommending changes to minimize bottlenecks and streamline operations., • Facilitates cross-functional team meetings to ensure alignment on process improvement initiatives and gather input from various stakeholders., • Monitors the performance of implemented processes, using metrics and KPIs to assess process adoption and effectiveness & adjusts change management strategy as necessary., • Coordinates with the IT department to ensure that technology tools and systems are aligned with process requirements, optimizing software and hardware to support workflow enhancements., • Leads, motivates, influences and supports RDC/TLC teams within a time-sensitive and demanding environment., • Remains currrent on industry trends and best practices. Competencies: • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on safety and continuous improvement., • Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear., • Drives Results: Consistently achieving results, even under tough circumstances., • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives, • 5+ years of applicable work experience with a heavy focus on warehouse operations and warehouse management systems, • Experience leading diverse project teams with a proven track record., • Experience with KPI management, • Experience with Process improvement and an understanding of lean methodologies., • Training experience or implementation of new systems, technology, and tools., • BS/BA in Industrial Engineering, Process Management, Logistics, Business administration or related field preferred, • Proven track record of training program management, process improvement and operational excellence Knowledge, Skills, and Abilities: • Strong leadership and team-building skills, • Demonstrated people skills including influencing skills, listening, and the ability to communicate effectively to diverse groups., • Strong planning and organizational skills, including the ability to coordinate a variety of different projects and individuals and to adapt to unforeseen and unexpected requests or changes in priorities required., • Ability to collaborate with business leaders and peers across the organization to anticipate, identify, recommend, and implement creative operational and customer service solutions., • Excellent communication, problem-solving, and decision-making skills, • Highly analytical with a keen eye for detail This is a fast-paced and dynamic operating environment requiring commitment, high levels of energy, and an all-in attitude in a culture where we truly look out for, and care for, one another. The position typically works in a field warehouse setting but will occasionally spend time in an office environment, at a desk working on a computer. Note: This job description serves as a general overview of the typical responsibilities and qualifications for a Process Specialist, Warehousing position. Specific duties and requirements may vary depending on the organization, industry, and regional considerations. Location: This position is remote. Salary Range: $69,000 to $86,000 TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.

Job DescriptionPharmacy Support Associate Job Description The ideal candidate will be able to fill prescription requests accurately and efficiently in an automated refill setting. Under the supervision of a Pharmacist, the Pharmacy Support Associate prepares, packages, sorts, and distributes medications in a fast-paced production environment. The candidate will maintain continuous, consistent workflow to meet daily production goals and has the ability to work productively independently or in a team environment. Responsibilities • Manually fill prescription vials with prescribed tablets and capsules., • Retrieve and process Unit of Use and Bulk items., • Read computer-generated screens to find indicated medication on labeled shelves, verifying size and strength of the product before filling the order., • Replenish medication in automated cells to full capacity, opening large quantities of bottles and cases of products., • Use basic mathematical reasoning to either count or calculate the appropriate number of units needed to fill prescriptions., • Utilize handheld scanner units to scan barcodes of products for replenishment., • Demonstrate problem resolution skills, including the ability to recognize, address, and escalate issues., • Maintain focus and acute attention to detail while performing repetitive tasks with absolute accuracy., • Maintain the pharmacy floor in a clean and orderly condition., • Understand and abide by federal and state HIPAA laws as well as pharmacy standard procedures to ensure patient safety and privacy., • Process orders for shipping, including folding/packing paperwork and attaching shipping labels., • Fill, pack, and ship prescriptions with 100% accuracy and efficiency using Standard Operating Procedures (SOP) and supported hardware and software., • Adhere to and promote the Company's Shared ICARE Principles., • Experience in pharmacy operations and professional standards., • Proficiency in filling prescriptions and medication handling., • Knowledge of automated refill systems, order entry, and pharmacy support., • Strong data entry skills., • Ability to provide excellent customer service and support to pharmacy technicians and students., • HS diploma/GED or equivalent experience required., • Ability to lift up to 30 lbs and carry 20-30 lbs of merchandise., • Standing/walking continuously during the shift (8 hours per day)., • Requires bending, twisting, reaching, grasping, and pinching., • Visual acuity to read computer screens, handheld scanners, and labels., • Good computer skills., • Warehouse experience is a plus., • Strong interpersonal skills in a constantly changing production environment., • A Pharmacy Tech degree is not required in NYS., • Excellent attention to detail and quality-focused. The work environment is climate-controlled, ensuring comfort during shifts. The position requires part-time work, ranging from 24 to 36 hours a week. Fridays and Sundays are mandatory workdays. The schedule is as follows: Sunday (9:00 am - 5:30 pm), Monday (9:00 am - 2:00 pm), Tuesday (9:00 am - 2:00 pm), Thursday (9:00 am - 2:00 pm), and Friday (9:00 am - 5:30 pm) Pay : 17$/ hour Job Type & Location This is a Contract position based out of Buffalo, New York. Job Type & Location This is a Contract position based out of Buffalo, NY. Pay and Benefits The pay range for this position is $17.50 - $17.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Buffalo,NY. Application Deadline This position is anticipated to close on Dec 22, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: IT Helpdesk Manager position is an essential employee post requiring a hands-on technical leader to assist the Director of User Support Services in optimizing the day-to-day operations of the IT helpdesk while overseeing and managing staff performance. This role requires a team player who can assist with motivating the technical team to achieve goals as well as leverage extensive IT experience to resolve escalated technical issues. Excellent written and verbal communication skills are essential, as well as a strong focus on customer service when interacting with staff, consultants, and vendors across all levels. WORK PERFORMED: • Manage and supervise a team of IT Helpdesk professionals providing mentorship and guidance., • Provide a high level of technical expertise and resolve escalated complex IT issues., • Assist in planning and executing technology projects, upgrades, migrations, coordinating resources and timelines to minimize disruption to business operations., • Maintain working knowledge of Active Directory and assist with User Onboarding and Offboarding process., • Assist with VDI (Virtual Desktop Infrastructure) Administration., • Assist with maintaining IT hardware and software inventory., • Oversee ESD’s Zendesk Helpdesk implementation, training, usage and reporting., • Collaborate with other departments and stakeholders to understand IT requirements and priorities, ensuring alignment with business objectives., • Conduct regular performance evaluations for assigned staff., • Provide mentoring and professional development activities for Helpdesk Staff., • Stay current with emerging technologies, industry trends, and best practices to support business operations., • Engage in Vendor and Partner relationships to assist in procuring IT products and services., • Assist with Developing IT procedures and best practices to optimize helpdesk operations., • Assist with MDM/Wireless device Set-up and deployment., • Assist with the installation, configuration, troubleshooting, and support of computer hardware and software., • Assist ESD staff in developing working knowledge of IT systems., • Maintain advanced knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment., • Train new helpdesk employees on IT systems, procedures, and customer service skills., • Assist and backup Director of User Support Services with implementation of new initiatives, AD management and all other Server & Portal Administration tasks as needed., • Assist IT Management with special assignments., • Assist with IT project initiatives and management as needed., • Up to 10% of travel to any ESD office location as required. Some overnight trips will be required as well., • Assist with IT Disaster Recovery efforts, testing, and documentation as needed., • Perform other IT related duties as directed by IT Management. MINIMUM REQUIREMENTS: 5+ years of proven experience in IT helpdesk management, with a demonstrated track record of effectively leading and managing IT teams in a dynamic environment. Proficiency in IT systems, network infrastructure, and security principles, with hands-on experience in implementing and managing enterprise-level IT solutions. Outstanding communication, interpersonal, and leadership skills, with the capacity to engage with diverse stakeholders and influence decision-making at various organizational levels. Strong project management skills, with the ability to plan, organize, and execute multiple projects concurrently within budget and schedule constraints. Analytical mindset with problem-solving capabilities and attention to detail, coupled with strategic thinking and business acumen. Familiarity with cloud computing, virtualization, networking, and Microsoft Networks is advantageous.

Job Description What's in it for you? Hospice offers a Robust Total Rewards Package Employer 401k contribution regardless of employee participation, and match on employee contributions there after Health Insurance with vision component copayment plan, or high deductible plan (FT status) HSA with high deductible health plan twice annual Employer contribution (FT status) Dental Insurance (FT status) Flexible Spending Account (FT status) Paid Time Off PTO & NYS Sick Leave Tuition Assistance Program And Much More! This is an on-site role - Monday-Friday, 8am-4pm Summary: This position is an innovative and hands-on technical role responsible for the planning, deployment, implementation, and administration of organization-wide systems, servers, and technical processes. The Systems Engineer works collaboratively both with IT and Cross functional teams to support reliable, secure, and compliant IT operations that enable clinical and administrative staff. The role evaluates and recommends infrastructure solutions, projects, and priorities while ensuring alignment with HIPAA, and corporate security standards. Essential Duties and Responsibilities: Plans and coordinates new systems and platforms' deployment processes, and schedules sequence. Ensures software and hardware systems are configured, fully deployed, and functioning as intended. Responsible for analysis, acquisition, implementation, installation, and maintenance of new enterprise solutions. (Servers, Storage, Virtualization) Documents processes, procedures, and system configurations in alignment with IT governance practices. Provides Tier II/III escalation support for complex technical issues and assists the help desk as needed. Acts as a technical liaison with external vendors and service providers for system-related projects or escalations. Manages the design, and implementation of mobile device management system (MDM) policies, profiles, applications, and configurations, including Security and Compliance, supporting various clinical, corporate, and executive Android and iOS-based smartphones and tablets. Develops, implements, and maintains security baselines, patch management, and vulnerability remediation practices. Design and implement a process for OS deployment and maintenance. Manages company-wide application update repository for all organization workstations. Collaborate with the team to maintain IT Systems including but not limited to tablets, laptops, desktops, servers, and other hardware devices including servers, AV equipment, phones, etc. Acts as a liaison on behalf of the organization with external technology vendors. Demonstrates the ability to apply technology in an enterprise environment. Exhibits strong communication skills within the IT Department and with other departments and at all levels. Non-Essential Duties and Responsibilities: Performs other duties as required. Qualifications: Education/Certification Bachelor's degree in computer science (or related field) preferred Valid Driver's License, free of serious violations, and vehicle required for use when on duty. ITIL Foundation Certification (preferred). MCSA/MCSE (preferred) Security+ (preferred) Experience 3-5 years of experience as a Systems Engineer, Systems Administrator, or in a similar infrastructure role. Experience in a healthcare IT or regulated environment preferred. 3-5 years of administrative experience working with a mobile device management (MDM) platform. 3-5 years' experience with an enterprise-wide imaging solution; Microsoft SCCM or Microsoft Deployment Toolkit (MDT) 3+ years of experience managing Windows Server environments and Active Directory, Entra. Hands-on experience with Microsoft 365 and Azure cloud administration. Experience with virtualization (VMware/Hyper-V), backup/recovery (Veeam), and disaster recovery planning. Familiarity with IT security practices, identity management, and compliance frameworks Experience with Managing O365 e-mail and Microsoft Exchange Hybrid environments Values/Success Factors: Excellence - Demonstrates the highest quality of work. Compassion - Treats internal and external customers with empathy and respect. Service - Attends to the needs and best interests of internal and external customers. Teamwork - Supports effective collaboration and communication in achieving common goals. Innovation - Offers suggestions for improvement and accepts creative ideas and concepts. Integrity - Maintains ethical, moral, and operational standards and adheres to corporate compliance standards as defined in the Corporate Compliance Plan. Skills/Abilities Possess critical thinking skills, proficiency in organizing resources and establishing priorities, and strong interpersonal and communication skills. Ability to prioritize and manage multiple projects while minimizing downtime for clinical operations Excellent interpersonal communication skills and written communication skills. Excellent analytical and decision-making skills. Ability to work collaboratively in a team environment and support mission-driven care delivery. Must be able to handle diverse work problems daily with the ability to resolve problems and handle conflict as part of a team. Knowledge and understanding of TCP/IP, DNS, DHCP, firewalls, virtualization, Active Directory, and Group Policy Provides timely, appropriate, and knowledgeable responses to partners; creates a stress-free atmosphere for users to ask questions and share concerns. Friendly enthusiastic self-starter and effective collaborator. Understanding of IT security practices, patch management, and vulnerability mitigation. Commitment to confidentiality, integrity, and compliance with corporate standards. Knowledge of proper change management process and project management. Physical Demands: Typical office setting. May experience eye and repetitive motion strain from work on the computer. Position requires sitting, standing, bending, and reaching along with a normal range of hearing and vision. Must be able to operate standard office equipment such as computers, mobile devices, phones, copiers, scanners, printers, or related items. Environmental Conditions: May be called upon to work beyond the normal workday. Job Posted by ApplicantPro

Job Description The City of Niagara Falls is seeking an experienced Director of Management Information Systems (MIS) to lead the City’s information technology operations. This high-impact administrative and managerial role oversees system analysis, programming, network operations, IT project management, and the development and implementation of technology solutions across all City departments. You will manage the full lifecycle of IT initiatives—planning, design, development, testing, implementation, and ongoing support—while supervising MIS staff and collaborating with department leaders to deliver efficient, secure, and modern technology systems. What You’ll Do • Plan, direct, and implement City-wide information technology programs and infrastructure., • Oversee all programming functions, including developing, testing, debugging, documentation, and user instructions., • Manage information systems operations: applications programming, database administration, system analysis/design, office automation, and staff evaluations., • Lead municipal IT projects by developing proposals, budgets, timelines, and specifications for hardware and software., • Coordinate system acquisitions, installations, validation, testing, and staff training., • Ensure contracted work is completed according to specifications and oversee vendor relationships., • Lead website development efforts as needed., • Conduct business/systems analysis, including:, • Gathering user requirements, • Performing cost-benefit and feasibility analysis, • Identifying workflow improvements, • Creating system models, workflow diagrams, and data structures, • Coordinating with software vendors and resolving system issues, • Provide advanced user support, including needs assessments, application training, and technical assistance., • Establish long- and short-term departmental plans and ensure staff development., • Manage teams to achieve project goals and ensure IT operations align with City objectives., • Participate in planning committees to discuss strategic and operational concerns. Skills & Competencies You Bring • Comprehensive knowledge of modern IT systems, technologies, and infrastructure., • Deep understanding of system analysis, design, and computerized operations., • Knowledge of public administration, budgeting, and municipal processes., • Strong computer programming abilities and proficiency with technical environments (networks, servers, applications)., • Ability to negotiate and manage vendor contracts., • Ability to plan, supervise, and develop staff., • Strong decision-making, problem-solving, and organizational skills., • Ability to manage multiple initiatives simultaneously and prioritize effectively., • Excellent written and verbal communication skills., • Ability to prepare detailed technical, statistical, and narrative reports., • Initiative, resourcefulness, and sound judgment. Minimum Qualifications You must meet one of the following: Option A: • A minimum of 2 years of relevant project-related experience is required regardless of education level., • Additional education beyond a bachelor’s degree cannot substitute for the required experience. Benefits • Health insurance, • Dental insurance, • Vision insurance, • Retirement plan, • Paid time off, • Employee assistance program

Job DescriptionCompany Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Qualifications Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers., • Provide support to client identified VIPs, • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities., • Perform Install/Move/Add or Change (IMAC) activities., • Perform all assigned desk-side support activities, • Display outstanding technical and professional services skills at all times, • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines, • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair, • Understands and follows all documented service operations policies and procedures., • Other duties or certifications may be assigned to meet business needs Education and Experience: • Maintain all required OEM Certifications as directed by Management, • Knowledge of relevant software and hardware systems, • Understanding of ITIL methodologies, • A+ certification is desired, • May require additional customer-specific certifications or training as required Skills: • Excellence in communication and customer-facing skills, • Strong oral, written and interpersonal skills, • Ability to follow instructions and processes with minimal instruction, • Ability to lift and or move various computer equipment up to 50 lbs. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description:\n\n INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Location: It is anticipated that an incumbent in this role will work on-site at a BioMatrix location in one of the above-listed cities in New York state. Work location is subject to change based on business needs. Travel: 25%-50% annual travel required. Job Description: The Regional Director of Nursing (RDON) coordinates provision of infusion services to maintain compliance by directing professional practices, company policies and procedures, standards of practice, local, state, and federal rules and regulations, and accreditation standards for the assigned services and areas. The RDON will initially focus on New York state with likely, future expansion to other states anticipated. The RDON organizes, plans, implements, and evaluates agency services, programs and activities, with oversight of subcontracted services. Ensures adequate, effective, efficient, and appropriate delivery of services to maintain quality day-to-day care for all clients, which includes the ability to troubleshoot infusion-related problems remotely. The RDON is also responsible for representing BioMatrix infusion nursing with referral sources in a professional and persuasive manner. The primary purpose is to plan, organize, develop, and direct in accordance with current federal, state, and local regulations, accreditation standards, and current standards of practice that govern the assigned services and facilities, and may be advised by the Chief Clinical Officer and/or Medical Director, if applicable, to ensure that the highest degree of quality care is maintained at all times. The Regional Director of Nursing Services is an RN, BSN who has graduated from an accredited school of nursing and is currently licensed to practice in the State of residence. They supervise infusion services regulations and accreditation standards and strives to provide the highest quality of care in their assigned area. QUALIFICATION REQUIREMENTS Active, unencumbered Registered Nurse (RN) license in the state of New York required.Bachelor of Nursing degree required.Minimum of five (5) years of experience managing or directing registered nurses required.Has an extensive knowledge of current vascular access devices and methods applicable to the services provided by BioMatrix.Knowledge of accreditation standards for infusion nursing and the ability to gain and retain that accreditation.The ability and flexibility to establish, license, and manage multistate nursing service centers, to include home, office, and ambulatory infusion.Experience with contracting for infusion nursing services nationally, both in metropolitan and rural service areas.Knowledge of nursing reimbursement and the ability to manage the reimbursement process.Fluent in CMS nursing standards and HIT nursing requirements.Understands and implements effective nursing training and creates tools to measure competence.Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.Intermediate level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).Willing to travel for business purposes when necessary to attend meetings, conferences, seminars, etc. QUALIFICATIONS PREFERRED Master of Science in related field preferred.Minimum of ten (10) years of experience in home infusion at a multistate-service-level preferred with a minimum of five (5) of those years having been in strategic leadership roles preferredPrior AIC/AIS management, operational oversight, and coordination support experience preferred Current registered nurse infusion certificate (CRNI) preferred.IgNS certification preferred.IVIG and Transplant / Infusion therapy experience preferred. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develop, maintain, and periodically update written policies and procedures that govern the day-to-day functions of the nursing service department. Recruitment, retention, and training of BioMatrix nurses and contracted nurse service organizations.Manage nursing department expenses and budget.Expert knowledge of products and services for nursing.Maintain a reference library of written nursing material (INS, AVA, NHIA, CDC, CMS, state regulations, etc.) that will assist the nursing service department in meeting the day-to-day needs of the patient.Develop, implement, and maintain an ongoing quality assurance program for the nursing service department.Responsible for establishing and maintaining relationships with home health nursing agencies and licensed organizations to support our patients, including contracting oversight and support. This includes measuring compliance to current standards of practice in accordance with accreditation requirements.Assist leadership in developing, implementing, and periodically updating the written procedures for new patient admissions and ongoing management of active patients.Ensures collaboration with referral, reimbursement, pharmacy operational teams, as well as, sales to support patient clinical activities related to home infusion care and patient care coordination is met by a member of the nursing team.Practiced continuous training for license.Knowledge of agency policies and procedures.Qualified in developing standards, which ensure safe and therapeutically effective service to patients and families. Has joint responsibility with leadership for seeing that standards are met.Attends pertinent continuing education programs other than routing in-services and shares information with staff.Assist with the development of strategy and implementation of the licensure efforts to broaden our home health licensure footprint and service offerings tied to our infusion pharmacies.Plan, develop, organize, implement, evaluate, and direct the Nursing Services Department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the company. Develop, maintain, and periodically update the Nursing Service Procedures Manual, and nursing service objectives and philosophies.Assist the Performance Improvement Committee in developing and implementing appropriate plans of action to correct identified deficiencies.Develop methods for coordination of nursing services with other patient services to ensure the continuity of the patients' total regimen.Develop and implement a nursing service organization structure.Connect with and oversee clinical and non-clinical team members in multiple infusion pharmacy locations around the country, as requested by leadership. Develop and implement education programs designed to assist the staff nurse in the progression from novice to expert in the practice of nursing. NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES Develop and implement recruitment and retention programs for staff.Monitor regulatory agency standards and customer service expectations for the practice of all aspects of nursing.Demonstrated leadership, managerial ability, good interpersonal relationships and the ability to apply sound principles of administration and supervision.Conduct for employee evaluations Per Diem staff and staff coordinators.Demonstrates the clinical knowledge and judgment to utilize the nursing process to assess, plan, implement, provide, supervise and evaluate each patient's nursing care.Provides leadership, direction and guidance to assigned staff.Coordinates and maintains the required training and skills of staff.Implements corrective actions and conducts performance evaluations.Effectively addresses personnel issues in order to promote a productive and healthy work environment.Responsible for appropriate to licensure, education, and experience of staff.Keep abreast of nursing trends via workshops in-service, nursing journals, and seminars.Manage Performance Improvement activities including but not limited to meetings audits and compliance to standards.Maintain employee health files according to Federal, State, Local regulations and accreditation standards.Responsible for nursing contract, letter of agreements, business agreements negotiations, reviewing, executing and signing final contract.Develops a cooperative relationship and communicates effectively and professionally with the physicians.Investigates and reports any problem relating to patient care of conditions which might harm the patent and/or employee.Works with Administrator in identifying budgetary requirements and determining appropriate use of allocations.Monitors equipment for appropriate use and take steps to keep misuse to a minimum.Oversees agency's ongoing Performance Improvement Plan.Responsible for overseeing development of clinical indicators with appropriate monitoring, evaluations, taking action, and reporting results according to agency's PI plan.Provide 24 hour/day, seven days/week on-call coverage.Plans and supervises the home care program.Ensures that patient's plans of care are developed, implemented and evaluated.Reviews patient clinical records for compliance with federal, state, local and agency policies and guidelines.Immediately reports any accident, incident, lost articles, or unusual to the Administrator.Participation in membership in professional societies and organizations.Ability to prioritize and handle multiple tasks and projects concurrently.Must have scheduling flexibility and be able to work overtime and on-call coverage.Overnight travel on occasion by car and airplane.Careful attention to detail.Performs related duties as requested.Participates in quality assurance activities and audits as directed. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS Knowledgeable of standards of care -- INS, AVA, Accreditation, CDC, CMS and OSHA requirementsDemonstrated knowledge and proficiency in the principles, procedures and best practices related to this position.Ability to actively communicate, inspire and motivate all levels of staff.Ability to think and act strategically and proactively. Ability to maintain accurate records and prepare reports and correspondence related to the work.Ability to maintain favorable public relations.Ability to organize and coordinate the work of others.Ability to set priorities and assign work to other professionals.Excellent verbal, written, and communication skills.Excellent group presentation skills.Excellent analytical skill. Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT This position could require direct patient contact but is not anticipated to require such.This position requires constant sitting with occasional walking, standing, kneeling or stooping. This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.This position requires constant talking and hearing.Specific vision abilities required by this job include close vision and the ability to adjust focus.This position must occasionally lift and/or move up to 20 poundsRequired to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER Will participate in all mandatory training each year.Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as

Job Description Summary: Seeking an individual to join our Automation Engineering team. This group focuses on supporting our manufacturing plant with the latest in automated manufacturing equipment. We are looking for candidates that have a passion for solving problems and that enjoys hands on work. Qualifications: • Pursing Bachelor of Science in Electrical Engineering or related field, • Ability to develop creative solutions to difficult problems, • Mechanically inclined with strong attention to detail, • MS Office experience (Word, Excel, Outlook, PowerPoint) Responsibilities: • Creation of electrical schematics and panel layout drawings for industrial manufacturing equipment, • Wiring of electrical panels, • Selection of components such as actuators, control system hardware and sensors, • Programable Logic Controller (PLC) programming and troubleshooting, • Industrial and Co-bot Robotic programming and teaching, • Test running and troubleshooting of automated machinery, • Sensor testing and evaluation, • Light mechanical design work and solid modeling, • Assembly of systems using hand tools, • Light fabrication using power tools such as drills, grinders, saws WORKING CONDITIONS In Addition To Being Able To Sit, Stand, Climb, Walk, Read, Talk, See And Hear, To Perform The Essential Functions Of This Job An Individual Must Be Able To Do The Following Additional Activities • Perform office work requiring sitting at the computer and other administration duties., • Walking on flat or uneven surfaces., • Bending, stooping, and working from just above the ground to 6-foot elevation., • Use of stairs and ladders for elevated work., • Lifting 5 to 15 lbs. loads is performed daily., • Lifting 15 to 45 lbs. loads is done on an intermittent basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Job Description API Heat Transfer is looking for people who enjoy being part of transformation. We have a new mission, new leaders, and are accelerating our path to Lean Cultural Change. Our Operations Team is on the way to becoming a Lean Management powerhouse! If you like to fix things, and want to be part of a new API, we'd love to talk to you about our Machine Repair, CNC Specialist position! At API we take our culture transformation seriously! To help find the best fit for our positions and organization, we ask that you complete our 10 minute Culture Index Survey. Simply follow the link after submitting your application to help us use our interview time to dive deeper into your job behaviors and work history. What We Offer You: • Starting wage $33.66/hour, incremental increases move to $37.36 after one year, • Be part of leading-edge technology for the heat transfer industry, • Career development and advancement, • Multi-site, global operations to learn!, • Ability to impact customers across multiple industries, • Only 20 minutes from the beautiful Buffalo waterfront and 45 minutes from Niagara Falls, • In house market style cafeteria with plenty of healthy selections, • Performs electronic, electrical, and general mechanical maintenance, repair, and rebuild, on all types of plant machinery, including computer numerical controlled (CNC) equipment., • Must be able to diagnose trouble with, and repair hydraulic, pneumatic, electronic, AC & DC motors, programmable controllers (PLC's) systems, and PC hardware and ladder logic., • Will be responsible for the installation and dismantling of equipment/machinery in the plant., • This position may be required to perform Machine Repair A or other related maintenance duties as directed by the department supervisor. Qualifications: • High School degree or equivalent and 2-3 years of applied trades training, • 3-5 years machine repair, CNC experience required, • Ability to read schematics and prints, as well as use precision measuring and diagnostic tools required., • Ability to work directly and communicate effectively with plant supervision and equipment manufacturers is critical. INDZ

Job Description What's in it for you? Hospice offers a Robust Total Rewards Package Employer 401k contribution regardless of employee participation, and match on employee contributions there after Health Insurance with vision component copayment plan, or high deductible plan (FT status) HSA with high deductible health plan twice annual Employer contribution (FT status) Dental Insurance (FT status) Flexible Spending Account (FT status) Paid Time Off PTO & NYS Sick Leave Tuition Assistance Program And Much More! This is an on-site role - Monday-Friday, 8am-4pm Accountable for maintaining and supporting Information Technology throughout the Hospice & Palliative Care Buffalo network. Responsible for on-premise and cloud-based infrastructure including but not limited to core virtualization technologies, network infrastructure and server-based end-user applications. Essential Duties and Responsibilities: Design, deploy, upgrade and support all virtual and physical servers (Windows Server and Various Linux Server distributions), hardware, software and peripherals including SANs. General Windows administration, Active Directory administration/replication. Manage Cisco, Meraki and SonicWALL network infrastructure and develop procedures to ensure stability, performance, security, and data communications. Manage network related projects from concept through implementation. Design, deploy, maintain, upgrade and support of all remote connectivity solutions including Citrix systems, Site-to-Site VPNs and SonicWALL SSL-VPN. Benchmark, analyze and report on the Windows infrastructure and systems. Manage backup policies and configuration/operation of data backup and restoration systems including scheduling jobs, verifying the completion and integrity of those jobs, and ensuring new software and hardware configuration changes are fully compatible with the data backup system. Develop, implement, and oversee administration of corporate network security policies. Develop, implement, and oversee administration of enterprise telecommunications. Asset management for infrastructure hardware, software and equipment and ensure that asset management policies, procedures and license counts are adhered to. Qualifications: Education / Certification Associate's degree in computer science (or related field); Bachelor's degree in computer science (or related field) preferred. Experience 5-7 years of technical experience within a LAN/WAN environment; 3-5 years in a clinically-focused or healthcare infrastructure preferred. Knowledge of server operating systems (Windows Server 2003/2008R2/2012/2016/2019, Linux Server) and network application software. Experience with network infrastructure including but not limited to: Cisco switches, Meraki Wireless Access Points, SonicWALL NSA firewalls, fiber connectivity, Site-to-Site VPNs. Proficient in Active Directory; working knowledge of Microsoft Exchange and Office 365. Proven experience in IT infrastructure planning, performance monitoring and development. Working knowledge of an Electronic Medical Records System preferred. Working knowledge of VMware ESXi, vCenter, SonicWALL, Cisco Switches and Cisco Meraki preferred. Job Posted by ApplicantPro

Job Description Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a driven, forward-thinking eHR Support Specialist to join us and grow with us in a dynamic, high-impact role. If you’re an experienced healthcare IT professional eager to build toward leadership and shape the future of clinical technology, this is an exceptional opportunity. ???? Location: 30 N. Union Road Williamsville, NY | Based at corporate office with hybrid flexibility and requirement to visit area offices ???? Department: eHR & IT Analytics ???? Shift: Full-Time | Monday–Friday, 8:00 AM – 4:00 PM Job Duties • Serve as the first point of contact for EHR-related support across the organization, delivering timely troubleshooting and resolution via help desk tickets, phone, or in-person assistance., • Document and track support issues, escalating more complex technical concerns to appropriate teams as needed., • Maintain the integrity and functionality of the EHR system (MEDENT), including configurations, templates, user roles, and master files., • Implement, test, and validate system updates, forms, and features to ensure stability and usability., • Monitor and support essential EHR operations such as scanning, printing, faxing, portal messaging, and task routing., • Coordinate with IT and vendors to resolve system connectivity or hardware issues impacting clinical workflows., • Ensure seamless document and data flow across systems and platforms., • Configure and onboard new users by creating accounts, assigning permissions, and ensuring proper access prior to start., • Maintain accurate user records and manage deactivations for departing staff., • Support the organization's upcoming transition from MEDENT to EPIC, including data validation, testing, and readiness activities., • Identify and recommend opportunities to optimize system usage, improve workflows, and support data-driven decision-making., • Perform other related duties as assigned. Benefits: We offer a competitive salary and benefits package. The hiring range is between $74,000 to $87,000* per year. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA—plus dental, vision, life insurance, and great discounts! Qualifications Education: • Minimum of 2 years’ experience in EHR support or healthcare IT; experience with MEDENT or EPIC is strongly preferred., • Deep understanding of ambulatory workflows, clinical roles, and how users interact with EHR systems., • Proven analytical and troubleshooting capabilities combined with effective communication across technical and clinical audiences., • Proficiency with Microsoft Office; experience with help desk systems is preferred., • Meticulous attention to detail, strong organizational discipline, and a proactive mindset. Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world. The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities. Purpose of Role Under supervision, the Maintenance Mechanic 1 performs all general building maintenance repairs. Has knowledge in basic electrical, plumbing and heating adequate to make minor improvements and replacements. Preferred to have additional basic knowledge in carpentry, masonry, and vehicle maintenance. About This Opportunity Joining our Maintenance team, the Maintenance Mechanic will be responsible for the following: • Maintain and replace sinks, toilets, urinals, and drinking fountains., • Perform repairs to furniture., • Repair and/or replace/install new ceilings and flooring., • Repair and installation of lighting fixtures, light switches, receptacles, and smoke detectors., • Perform various patching, painting, and staining tasks., • Minor drywall repairs., • Adjust and make repairs to door hardware including closures and exit devices., • Perform preventative maintenance on mechanical equipment to include lubrication of pumps and motors, change filters and belts., • Adjust, minor repairs and preventative maintenance to boilers and ventilation systems., • Perform minor masonry repairs and concrete work., • Moving furniture, hanging pictures, banners, and other signage., • Assembling, repairing chairs, desks, shelving units, etc., • Maintain university vehicles and equipment., • Handle/assist with university event set ups and breakdowns., • Inspect buildings, facilities, and equipment to ascertain required repairs and make recommendations to supervisor., • Basic computer skills to operate software for automation system - view only., • Considered essential personnel - which means that this position may be needed at times when the University is closed or in an emergency as determined by supervisor. Minimum Qualifications • High School Diploma or GED., • A minimum of 5 years of experience in building maintenance in a similar situation., • Valid New York State driver's license that satisfies both the University and insurance company underwriting rules and regulations for driving a university owned motor vehicle., • Ability to drive a university vehicle for the purpose of performing university business on a regular basis., • Position is considered essential personnel and is required to work overtime and weekend as required by inclement weather or scheduled campus event as directed by supervision., • Ability to read, write, speak and understand English., • Ability to follow department Uniform Policy., • Willingness to work some Saturdays as part of a Saturday rotation of all maintenance mechanics., • General knowledge of building maintenance., • General knowledge of carpentry, plumbing, electrical and heating repairs., • General knowledge of construction principles. Good mechanical abilities, • Knowledge of proper use and maintenance of hand and power tools related to job functions, with or without reasonable accommodations., • Ability to communicate effectively orally and in writing., • Ability to effectively as an individual or within a team as well as with diverse groups., • Ability to work overtime to respond to emergencies., • Ability to work effectively in a service-oriented environment, subject to frequently changing priorities., • Problem solving skills and sound judgment in a technical environment., • Basic computer skills necessary to use a work order system., • Ability to work nights, weekends, and evenings as necessary., • Adhere to safety procedures in the performance of job and be conscious of security issues involved in daily routine., • Ability to perform all above essential job functions for a minimum of an eight-hour shift, with one-half hour unpaid meal break, without significant risk of serious injury., • Ability to learn and perform all essential job functions accurately, with minimal direct supervision, within two weeks after the employee begins work., • Attention to detail and a positive attitude., • Starting from $18/hr, commensurate with experience. Total Compensation Daemen University offers a robust total compensation package that includes: • Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan., • Dental insurance through the Guardian network., • Vision insurance through the Guardian network, and an option between the VSP or Davis plans., • An 8% employer contribution to the retirement savings account when employees contribute just 5%., • Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000., • Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions., • Generous time off for administrative and staff employees. Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine. Job Posted by ApplicantPro

Job Description Warehouse Assistant Coordinator Eagle Systems Inc., a 33 year old distributor of office equipment seeks a Warehouse Assistant Coordinator to carry out daily activities of our shipping, receiving, supply distribution and parts operations. Candidates will have shown accountability, organization, accuracy, effective communication and the ability to meet daily deadlines in previous positions. Desired Attributes Include: • Strong organizational and time management skills., • Ability to work independently with minimal supervision., • Effective verbal communication and listening skills., • Capacity to reason logically and apply common sense., • Ensure completeness, integrity and accuracy of shipped orders., • Examine incoming shipments and address any and all quality issues., • Unpack received goods and restock warehouse shelves., • Perform physical inventory counts., • Prepare outgoing UPS shipments., • Stable work history., • High School Diploma or G.E.D., • Ability to lift 45 lbs without restriction., • Possession of a clean driver’s license., • Computer literacy., • Warehouse experience preferred or experience in a position where similar skills, abilities and attributes are demonstrable., • Held a position of responsibility that was accountable for shift, departmental, business or store performance., • Familiarity with UPS procedures. Please note that upon selection, the chosen candidate will be required to submit to a background check. If you are looking to join an organization where your contribution is essential to operational success, your performance is valued, and where there is potential for advancement, this may be the opportunity for you. Company DescriptionAn award winning 33 year old locally owned office technology integrator of state of the art hardware and software, Eagle Systems provides authorized sales & service for Toshiba, Sharp, Brother and other high profile manufacturers. With corporate administration housed within our flagship location in Buffalo, Eagle Systems established a branch office in Jamestown, New York in 2009 to serve our growing business in the Southern Tier and Northwest Pennsylvania. Awarded as being in the top 10% of service organizations in the entire Country by multiple manufacturers, Eagle Systems exceptional service has earned exclusive vendor status among the top non-profit organizations in Western New York, many large manufacturers, and 85% of the school systems stretching from Lake Ontario to the Pennsylvania Border.An award winning 33 year old locally owned office technology integrator of state of the art hardware and software, Eagle Systems provides authorized sales & service for Toshiba, Sharp, Brother and other high profile manufacturers. With corporate administration housed within our flagship location in Buffalo, Eagle Systems established a branch office in Jamestown, New York in 2009 to serve our growing business in the Southern Tier and Northwest Pennsylvania. Awarded as being in the top 10% of service organizations in the entire Country by multiple manufacturers, Eagle Systems exceptional service has earned exclusive vendor status among the top non-profit organizations in Western New York, many large manufacturers, and 85% of the school systems stretching from Lake Ontario to the Pennsylvania Border.

Job Description About Sungrow: Sungrow Power Supply Co., Ltd. (Stock code: 300274) is a globally recognized renewable energy company, specializing in R&D, manufacturing, and services for solar, wind, energy storage, hydrogen, and electric vehicle solutions. Established in 1997, Sungrow is known for its innovative photovoltaic inverters, wind converters, EV chargers, energy storage systems, and hydrogen production technologies. Its products are sold in over 180 countries, with a cumulative installed capacity exceeding 740 GW by the end of 2024. Sungrow has contributed to national standards and holds numerous core technologies. With multiple industry awards and advanced R&D centers, it ranks among the global leaders in clean energy. Guided by its mission “Clean power for all,” Sungrow continues to drive innovation and global sustainability. The Position: This role supports areas of field Service operation within Sungrow USA related to commissioning, warranty, and Operations and Maintenance (O&M) of the expanding installed sites in the region. Reporting to the regional field service supervisor, this position is responsible for troubleshooting, repairing, maintaining, and commissioning support of PV inverters and ancillary equipment/ systems, usually at the customer’s site or at a staging yard/warehouse. This position will comply with the Safety Mandate, “ZERO HARM,” to ensure safe and efficient work and operation of the facility for all personnel and equipment. Ensures that personnel and safety issues are given priority to maintaining a safe and efficient working environment. Implements and enforces safety management policy and procedures regarding the facility: safety information, hazard analysis, safe operations/Maintenance Training, subcontractor compliance, plant integrity, work permits, emergency planning, and response. Duties and Responsibilities: • Perform a variety of technical assignments involving the installation, operation, testing, and maintenance of string and central solar inverter and/or BESS Systems, PCS, batteries, and ancillary equipment., • Perform general troubleshooting and diagnosis under Sungrow’s maintenance and repair guidelines., • As needed, support and perform pre-commissioning (with and without grid emulator) and commissioning of solar inverters and BESS systems within schedule and work plans, • Additionally, for those on O&M capacity, perform Preventive Maintenance and other Long Term Service Agreement (LTSA) activities per the contract, • Investigate solar plant issues such as DC array grid faults, inverter design issues, and utility grid transients. For BESS positions, these investigations may also involve SOC checks and module /component-level troubleshooting, replacement of electrical/electronic parts, SW version updates, etc., • Provide feedback to the engineering and project team on possible mechanical and electrical design improvements., • Lead upgrade/rework projects (software and hardware) in the field and interact with customers to explain the project's technical scope and manage work schedule and commitments., • Work with customer SCADA engineers to set up systems communication and parameters involving Sungrow’s controllers and F&G systems as needed., • Accurately describes troubleshooting sequences and procedures which they have observed, • Identifies and documents basic mechanical and electrical issues and problems, • Performs basic corrective maintenance, • Create/modify Field Service procedures for safety troubleshooting and maintenance if required., • When using contractors on sites, act as the Lead to ensure the contractors submit daily activity reports and JSA reports and work follows Sungrow standards and expectations., • Prepare and submit own Daily Activity Reports and Daily JSA Reports., • Work independently in the field and with Design Engineers to resolve high-level technical issues, support the investigation of the root cause for technology applications for complex projects, • Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plant operations., • Verify and comply with engineering documentation standards and test procedures., • Completes documentation in a timely and organized fashion, • Follow level-appropriate standard operating procedures., • Own creation and submission of all field paperwork and documentation for full compliance with site documentation and project requirement, • Associate’s Degree in an Engineering or Computer Science Discipline from an accredited university or college, • Renewable industry experience is desired, • Power Electronics experience is desired, • OSHA 10 certificate within 12 months of date of hire, • Strong demonstration of workplace safety practices, • Understands and follows a Safety Plan, • Comprehend Job Hazard Analysis and conduct level-appropriate Job Hazard Analysis, • Designated as Authorized Person for LOTO, • Compliant with environmental safety requirements, • Proficient in the use of Microsoft Office, including Word, Excel, Outlook, PowerPoint, • Motivated self-starter with complex problem-solving abilities., • A ‘completer-finisher’ taking accountability for ideas from inception to delivery in an environment that requires robust metrics to confirm the success., • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of partners, senior managers, and subject matter experts., • 3 plus years of overall experience in a technical field, • 2 years of experience in solar inverters or BESS, • Must possess the ability to work with test equipment and hand tools as required., • Must be able to closely follow instructions and pre-established procedures/SOP to perform the ductions of the job, • Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook), • OSHA, NFPA70A, Electrical Safety, • 80% Plus Work Location and Status: • Contract-to-Hire, NY area, • Compensation commensurate with experience, • Competitive benefits package and employee programs Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements. Thank you for your interest in Sungrow.

Job Description We're looking for an experienced IT support specialist to join our growing team. You'll make sure any technical issues are resolved efficiently while providing an excellent customer experience. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If you're looking for a full-time opportunity with a growing local company, send in your resume today. Compensation: $45,000 - $55,000 yearly Responsibilities: • Configure new technology for the company, including software and applications, computer hardware and desktops, and operating systems, • Run security checks on all of our systems to ensure we are protected from cybersecurity threats, • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently, • Provide technical assistance to clients using our RMM & PSA tools via email, phone, and on-site support, • Use strong communication skills to make clients feel comfortable with their technology, • Be a team player to provide the absolute best experience to end-users, • Work independently, leveraging effective time-management skills, while maintaining the ability to pivot as emergencies ariseQualifications:, • Top-notch customer service skills and driven to make our business succeed, • Skilled in communication, time management, and organization, • Expert-level Microsoft Office skills, • High school diploma or G.E.D. required, associate’s degree in information technology or computer science is a bonus, • 2+ years experience in a professional IT setting, • Able to create detailed documentation for all tickets and SOPs, • Ability to simplify complex topics for end-users with varying skill levelsAbout Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT service, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop-shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!

Job DescriptionCompany Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities • Provide customer support for designated equipment, • Answer client questions in a professional manner, • Accept and deliver all service calls assigned within the established service level agreement for each client, • Meet established customer service satisfaction criteria as outlined in established guidelines and policies, • Complete all administrative tasks associated with each call as documented in established policies and guidelines, • Complete real-time reporting of all calls as documented in established policies and guidelines, • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client, • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements, • Report all activity in an accurate and timely manner, • Understand all Safety policies and guidelines and work within the guidelines of policies daily, • Additional requirements may exist if offer of employment is extended, • Other duties may be assigned to meet business needs Qualifications Education and Experience: • Typically requires technical school certification or equivalent and 0-2 years of relevant experience, • Previous customer service experience is a plus Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management, • Knowledge of relevant software and hardware, • Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: • Ability to communicate regarding technical issues with clients, • Ability to drive to client locations, • Ability to drive long distances, and occasional overnight assignments within other geographies, • Ability to lift and or move various computer equipment up to 50 lbs, • Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Title: Radiologist Reports to: CEO Status: Exempt Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $450,000 -$550,000 annually Summary: A Great Lakes Medical Imaging Radiologist is part of a team of partners and staff radiologists that diagnose and treat the patients seen throughout the Great Lakes and Kaleida Health/ECMC system. They are the expert resource for the support staff, PSRs, and technologists regarding patient care and diagnosis. This position is responsible for providing written interpretation for a variety of imaging modalities in both the inpatient and outpatient setting. Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here. Personalize the Experience • Greet with eye contact and share a smile., • Create a tone of friendliness and warmth in conversations with patients, peers, and associates., • Respectfully interact with patients, peers, and associates at their pace and level., • Take time to listen to and understand others., • Demonstrate patience and compassion when interacting with patients, peers, and associates., • Do what you say you will do., • Anticipate and prevent potential problems., • Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.)., • Follow up on inquiries promptly and accurately., • Take personal responsibility for your work area and the quality of your work., • Speak positively about Great Lakes, team members, and patients., • Demonstrate respect and attentiveness to team members when communicating., • Recognize and share successes of the Great Lakes Way in action., • Proactively offer to help others., • Be flexible and embrace changes with a positive attitude., • Contribute to a fun, energetic, and positive work environment., • Share information, knowledge, and expertise., • Be relentless about acting on opportunities to learn and improve., • Ask for, accept, and use feedback., • Look for and act on opportunities for continuous improvement. Duties and Responsibilities include the following: • Performing a full range of radiographic procedures/studies as authorized by delineated clinical privileges including, but not limited to, conventional x-rays, ultrasound, MRI, and CT., • Performing fluoroscopic procedures/special procedures according to established protocols., • Timely interpretation and communication of imaging results (including entry into digital medical record and verbal notification of critical findings), • Providing consultation services, comparative reports, and participating in clinical conferences/committees as requested by referring physicians., • Participating in quality control/quality management (including department and hospital level peer reviews), • Reviews IR consults including utilization management, ensuring appropriate pre- and post-procedural workups., • Technical oversight for technologists, • Provides oversight for overall safety of patients including establishing protocols, contrast administration and response to adverse patient reactions., • Participates in additional research and administrative duties, as assigned., • Provide radiology call coverage off hours, as assigned., • Follow HIPAA regulations at all times when handling patient images, • Work efficiently and collaboratively with other GLMI team members and their respective departments, • Participate with facility inspections and accreditations, in conjunction with support staff, • Regular attendance in meetings and vendor meetings, as needed., • Participation in implementation of new software or hardware, as needed., • Other duties as needed Specialties: • Diagnostic: General Radiology, various specialties such as:, • Breast, • MRI breast biopsy, • Stereotactic biopsy, • Ultrasound-guided biopsy and aspiration, • Comfortable with 3-D mammography, • Diagnostic breast MRI & ultrasound, • Musculoskeletal, • Body Imaging (urology focused), • Interventional: The treatment and diagnosis of diseases with imaging technology., • Performs myelograms, arthrograms, lumbar punctures, • Performs CT guided and/or ultrasound guided and/or fluoroscopy guided biopsies, • Provides on-call coverage for emergency general and/or Interventional Radiology procedures as assigned., • Provides oversight of inventory management in Interventional Radiology., • Board-certified radiologist with current, state-required license, • Strong data entry skills when inputting imaging data, • Strong computer skills including use of information systems and Google based programs, • Problem solving skills, • Strong oral communication skills including both phone and in person, • Strong customer service skills and diplomacy, • Experience in radiology or medical terminology Qualifications: • D. / D.O. license, • Board Certified Radiologist with completion of fellowship, • Current valid ACLS and BLS Certification, • Three years of direct clinical experience, • Significant experience with computed tomography, magnetic resonance imaging, and/or nuclear medicine/positron emission tomography, • Outstanding references indicating a strong history of ethical patient care, exemplary job performance, outstanding collaborative skills, and technical excellence, • Detail oriented with a passion for precision, • Good bedside manner, demonstrating understanding of patients' concerns Job Posted by ApplicantPro

Job Description Job Title: Department Manager Reports to: Chief Operating Officer/Clinical Director Status: Exempt Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay $62,000-$65,000 annually. Summary: The Department Manager is a leader and expert for their respective departments. They are responsible for the efficient function of their designated department(s) including daily operations, department culture, and financial health. This position is required to lead by example as a coach-mentor to their team members, and assists in the implementation of patient satisfaction and practice improvement initiatives. The manager/supervisor will work in an administrative capacity and also perform the functions of the staff within their department. Their work schedule should meet the needs of their respective department and provide for regular interaction with each and every team member. Leading the Great Lakes Way: As a leader at GLMI it is expected that you embody the Great Lakes Way in your daily actions here. • Motivation: Inherent desire to be a leader, • Team Building: Leading a cohesive team that exemplifies the Great Lakes Way, • Ambassadorship: Models the Great Lakes Way at all times, • Technical Skills: Proficiently navigates and administers GLMI policy and procedure, • Discipline: Appropriately and effectively handles the disciplinary process, • Resource: Brings value as a leader to team at all times Duties and Responsibilities include the following: • Work collaboratively with staff to support all needs pertaining to their jobs, leading by example at all times, • Administer the process for new hires including, but not limited to interviewing, candidate selection and onboarding., • Assign work schedules for staff in their departments including maintenance and tracking of sick calls and tardiness, • Manage staff PTO including requests and documentation of NYS sick time, • Approval of staff time cards for their respective departments in sync with payroll timeline, • Oversee the ordering process for supplies and maintaining sufficient inventory, • Oversee the process for ACR approval and submission, as applicable, • Implement and update department policies on an annual and as needed basis, • Track and report equipment down times, • Monitor department productivity and make operational changes for any insufficiencies, • Able to perform the duties of their team members and does so regularly, • Adherence and assimilation of GLMI handbook into leadership style, • Lead and develop team improvement strategies with the support of supervisors and staff, • Work efficiently and collaboratively with other GLMI team members and their respective departments, • Participate and prepare for department or facility inspections and accreditations, • Manage patient complaints and make operational changes as required, • Oversee the completion of incident reports and submission, • Schedule and lead regular department meetings, • Administer regular one on one sessions with individuals with their respective teams, • Regular attendance in meetings and vendor meetings as directed, • Work cohesively with GLMI Physicians and Administration to achieve organization/department goals, • Perform annual performance evaluations for their respective team members, • Administer disciplinary process steps and documentation as needed in conjunction with Human Resources, • Provide an adaptable environment to allow for optimal patient care at all times, • Assistance in implementation of new software or hardware as needed, • Maintain confidentiality and comply with all HIPAA and Corporate Compliance regulations, • Other duties as needed Necessary Skills: • Strong computer skills including use of information systems and Google based programs, • Problem solving skills, • Strong oral communication skills including both phone and in person, • Strong customer service skills and diplomacy, • Knowledge of Leadership principles and skills, • Experience in radiology or medical terminology preferred Qualifications: • Associates degree or higher preferred, • Certification/license in respective department, as applicable, • The responsibilities above are representative of necessary qualifications to perform this position, • 2 years of previous leadership experience preferred Physical and Mental Requirements: • May be asked to lift up to 25 pounds, • Standing, walking, sitting, keyboard use for long periods of time, • Ability to listen and communicate with patients face to face or over the phone, • Will be required to read, write, work in a fast-paced office setting, • Ability to make decisions and think quickly, • Must have mental and physical capabilities to perform all tasks listed above Job Posted by ApplicantPro

Monitoring and maintaining computer systems and networks. Installing and configuring computer hardware, software, systems, networks, printers and scanners. Computer/IT Job Duties: Setting up

Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or repair computer equipment and related devices Train users to work with new computer hardware or softwa

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance, and store operations. Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery

Job Description INTRODUCTION Company Overview: This position is available with Upstate HomeCare, a BioMatrix company. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Varied Hours Occurring Monday Through Friday Between 8:30am Eastern Standard Time To 5pm Eastern Standard Time Location: BioMatrix Specialty Infusion Pharmacy is seeking a Part-Time Per Diem Infusion Nurse to see patients in their homes in Watertown, NY. Work location is subject to change based on business needs. On-Call: Participation in the on-call rotation is a requirement of this position. It is anticipated that an incumbent in the position would be on-call approx. once every eight (8) weeks for two (2) weekdays per month and one (1) weekend. Job Description: A Registered Nurse for Home Infusion inserts, monitors and removes an IV used to give medications, blood products and nutrition to a patient. During the IV therapy, the nurse monitors the patient for adverse reactions and ensures that the tubing, bandages and needle stay in place. When a patient needs blood levels checked, an IV nurse performs a veinous phlebotomy. During the entire IV therapy process, the nurse obtains sets of vital signs, completes the physical assessment and review of systems, documents all patient-related activities and records the medications they use. Provides and coordinates all aspects of staffing services to the patient with the assistance of the Company Directors, Nursing Coordinator and the Director of Nursing. Communicates with the patients to determine problems and/or solutions regarding their treatment. The Per Diem RN also conveys collected documentation from patient to all necessary internal and third-party external staff regarding scheduling and other pertinent patient information. Performs a variety of duties both clinical and nursing notes documentation. This position requires skill in planning, organizing, scheduling and coordinating the delivery of patient care by all staff personnel including but not limited to complete documentation of nursing care and submission of nursing notes. QUALIFICATION REQUIREMENTS • Nursing Degree from an accredited college or university required, • IV certification & experience in central line care and management required, • Current state RN license in location denoted in posting required, • Minimum of two (2) years of RN experience required, • Valid state driver’s license required, • CPR certification required, • Home care, critical care, emergency nursing, AIC or hospital discharge planning experience., • Incumbent should have some experience in staffing and should be able to demonstrate the ability to multi-task as well as good communicative and interpersonal skills., • Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.)., • Willing to travel to see patients in the homes, and in other health care facilities., • Bachelor’s degree preferred, • Demonstrates the basic knowledge and judgment to utilize the nursing process to schedule nursing visits in accordance with RX’s and established protocols., • Coordinates SOC and ongoing nursing visits and confirms scheduled visits with both patient and Nursing Agency/RN., • Assures schedule is sent out via email to team members., • Responsible for following up on and entering Therapy Admin reports and emailing to team involved., • Reviews all nurses notes for content and accuracy and completion without omitting necessary information such as drugs given, drug dosing and time of administration., • Continual communication with families, supervisors and field personnel, agencies regarding problems and/or special needs of both the patient., • Responsible to communicate all problems and reportable situations to the referring MD and appropriate MD office administrator and to Biomatrix nursing, • Computer functions including but not limited to input, reports, searches, schedules., • Communicates patient/employee information to answering services when necessary., • Has read and understands company compliance paperwork and videotapes., • Performs all duties in accordance with all applicable federal and state laws and with the highest ethical standards., • Coordinates staffing in a timely manner while also adhering to confidentiality and ethics as discussed in the compliance program 100% of the time., • Insert intravenous cannulas; administer prescribed intravenous solutions, medications; monitor & maintain infusion sites & system; evaluate responses to prescribed therapy., • Teach patients & caregivers to perform & monitor administration of Home Infusion as prescribed., • Prepare clinical records, care plans, progress notes for each patient visit., • Coordinate schedule of patient visits & phone calls., • Works in patients place of residence., • Drive as assigned within state., • Ability to prioritize and handle multiple tasks and projects concurrently., • Must have scheduling flexibility and be able to work extra hours if needed., • Careful attention to detail., • Performs related duties as requested., • Provides professional nursing care within the department, • Coordinates care planning with other disciplines, • Provides care that meets the psychosocial, physical general aspects of care, • Determines priorities of care based on physical psychosocial needs of patients, as well as factors influencing patient flow through the system, • Communicates regarding changes in patient status, symptomatology results of diagnostic studies, • Responds quickly accurately to changes in condition or response to treatment, • Excellent verbal skills and Good written skills, • Excellent Customer Service skills, • Must be able to develop caring relationships with their patients and treat them with respect and empathy., • Possess medical-surgical experience or knowledge in phlebotomy and venous access, both of which deal with the collection of blood., • Must be able to work independently, as well as on a team., • Must teach the patient how to properly care for their IV or PICC line and be able to communicate with patients clearly while giving instructions., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires driving to patient homes and other HC facilities, walking, sitting, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Description MISSION STATEMENT Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. POSITION OVERVIEW The Desktop Support Specialist is a trained computer expert who provides technical support to users of computer software and hardware running the operating systems. Extensive experience with desktop hardware, software applications, operating systems and network connectivity is required. Will work closely with the Senior IT Service Support Manager when analyzing and making recommendations for hardware and software standardization. KEY ESSENTIAL FUNCTIONS • Build, maintain, and implement desktop imagines for all different types of hardware/software., • Drive to offsite locations in Western New York (Buffalo, Dunkirk, and Rochester)., • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue., • Prioritize, schedule, and administer all instances where enhancements and defect resolution are required., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications., • Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken through to final resolution., • Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved., • Maintain and enhance performance of all new and existing software and applications across the organization., • Identify and learn appropriate software applications used and supported by the organization., • Participate in the design, development, and delivery of software applications training programs and individual classes., • Post software updates, drivers, knowledge bases, and frequently asked questions resources on company intranet to assist in problem resolution., • Apply diagnostic utilities to aid in troubleshooting., • Manage and/or provide guidance to junior members of the team., • High school diploma plus relevant experience, required., • Bachelor’s degree in information technology, preferred., • Minimum of 2 years’ experience working in Information Technology with similar job duties., • In-depth, hands-on knowledge of and experience with enterprise and desktop applications, and Operating Systems including Windows, MS Office Suite, etc., • Proven experience with troubleshooting principles, methodologies, and issue resolution techniques., • Able to develop and interpret technical and user-friendly language., • Ability to effectively prioritize and execute tasks in a high-pressure environment. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionEvergreen Health At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Information Technology Technician II is responsible for providing assistance in the operations, support, and implementation of Information Technology for Evergreen Health. They provide maintenance and support for assigned IT systems and collaborate with other IT personnel to address staff computer logistics, phone systems, and new employee technology assignment and/or training. As part of the essential functions of this role The Information Technology Technician II (IT Tech II): • Provides user account creation and maintenance for some organization systems, such as Microsoft 365, Active Directory, and Cisco phone systems., • Works with staff at all locations of Evergreen Health to provide computer hardware, software support, or Audio/Video support, • Provide maintenance and support for assigned IT systems, • Works with IT staff to address staff computer moves, computer repairs, software installation, phone systems, and new employee technology assignments, • Contacts appropriate technology vendors for hardware or software support when needed, • Communicates regularly with IT staff regarding discovered issues and/or concerns as well as potential improvements to current systems, • Collaborate closely with clinical providers to develop a thorough understanding of their programs and assist them in meeting their program goals Job Type: Full-time; Monday - Friday 9am-5pm; Occasional travel to and from other Evergreen locations headquartered in downtown Buffalo; This is not a remote position Required Education: Associates Required Experience: Information Technology, IT Support (4 years) What Evergreen Health Offers You: • Multiple comprehensive medical health insurance plans for you to choose from, • Dental and Vision coverage at no cost to you, • Paid Time Off package that equals 4 weeks of time in your first year, • 403b with a generous company match, • Paid parking or monthly metro pass, • Professional development opportunities, • Paid lunch breaks