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Job Description ABOUT 10X HEALTH SYSTEM 10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting-edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance. The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state-of-the-art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world-class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey. POSITION SUMMARY 10X Health's Wellness Concierges serve as a critical link between clients and the clinical team, ensuring consistent, high-quality support throughout each client’s wellness journey. This role is responsible for guiding clients through their personalized treatment plans, reinforcing understanding of protocols, and supporting ongoing engagement with 10X Health’s services. With a focus on relationship management, operational coordination, and client education, the Wellness Concierge ensures that clients receive timely, accurate information and feel confident in implementing their protocols. This role also contributes to client retention by monitoring progress, identifying barriers, and providing real-time support, while maintaining accurate records across CRM and EMR systems. Success in this position requires a working knowledge of wellness protocols—including hormone therapy and nutrition planning—with strong communication, organization, and problem-solving skills. OBJECTIVES • Deliver proactive, personalized support to clients throughout their wellness journey to ensure engagement, adherence, and satisfaction with treatment protocols, • Act as a liaison between patients and internal operations, sales, and marketing teams, • Conduct regular follow-ups via phone, text, email, and in-person visits to assess client progress, identify barriers, and provide real-time guidance, • Coordinate logistics for lab work, physicals, blood donations, and medication deliveries to support timely treatment initiation and continuity, • Communicate provider recommendations clearly and professionally, including the delivery of medication instructions and protocol guidance via written and video formats, • Identify client concerns or objections related to protocol adherence, treatment understanding, or financial considerations, and resolve them using structured communication techniques, • Maintain up-to-date, accurate documentation in CRM and EMR systems to support clinical consistency, team collaboration, and operational visibility, • Monitor client engagement and refill timelines, intervening early to ensure protocol compliance and prevent drop-off, • Support client education by promoting awareness of relevant products, services, and wellness strategies aligned with individual goals, • Experience delivering personalized client support in a wellness or functional health setting with a focus on treatment adherence and ongoing engagement, • Working knowledge of hormone therapy and integrative wellness protocols with the ability to guide clients through their plans clearly and effectively, • Hands-on experience using CRM and EMR systems to track client progress, manage communications, and maintain accurate records, • Demonstrated ability to build client relationships, respond to questions and concerns, and support long-term satisfaction and retention, • Comfortable addressing client objections and questions related to treatment plans, pricing, or timelines using confident, solutions-based communication, • Proven ability to manage a client portfolio, coordinate scheduling and follow-ups, and support operational workflows, • Strong organizational and multitasking skills in managing lab logistics, medication reorders, and provider instructions, • Clear and professional communicator with experience interacting via phone, text, email, and in-person settings, • Background in health, nutrition, fitness, or functional wellness, • Minimum 2 years of experience in a client-facing healthcare or wellness role, • In-depth knowledge of hormones and hormone replacement therapy, • Experience with peptide therapies preferred, • Ability to spend prolonged periods of time standing, speaking, walking, driving, and/or sitting at a desk and working on a computer, • Ability to interact with clients both virtually and in-person, in either a clinic or mobile setting NO SOLICITATION POLICY 10X Health does not accept unsolicited resumes, calls, or communications from staffing agencies or third-party recruiters. Any such submissions will be considered the sole property of 10X Health and will not obligate the company to pay any fees. Please refrain from contacting us regarding this posting. #LI-CM1 #LI-Onsite Powered by JazzHR DNzyVPx4vG

Job DescriptionJob Summary: We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done. About us: Since 1923 the Coulter Automotive Group has been a family owned and operated business in the Valley. We are one of the most stable auto dealers in Arizona and are in the highest percentile in customer satisfaction scores. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results. We are always looking for talented and enthusiastic individuals to join our team! Benefits • 401k, • Medical and dental insurance, • Paid vacation, • Opportunity to progress to higher levels of responsibility throughout the organization - promoting from within is part of our family philosophyResponsibilities, • Perform work specified on the repair order with efficiency and in accordance with dealership, • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment, • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc., • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs, • Execute repairs under warranty to manufacturer specificationsQualifications, • 2+ years of Service Technician experience preferred, • High school diploma or equivalent,, • B level qualifications, including Diagnostic, Electrical and Engine Repair, • Dexterity, requiring a steady hand, excellent hand-eye coordination, • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment, • Excellent customer service skills and basic computer competencies, • Positive, friendly attitude, along with an eagerness to improve, • Enjoy working in a dynamic environment, • Teammate with ability to collaborate with others effectively, • Ability to learn new technology, repair and service procedures and specifications, • Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescriptionCelebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body - with over 55 locations nationwide. Our highly trained experts are the best in the industry - renowned for personalized service delivering safe, effective, medically proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you're looking for. We thrive in a people- first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we're always innovating - bringing state-of-the-art equipment and services to our clinics. Join the SkinSpirit experience! Position Overview The Assistant Clinic Manger is responsible for supporting the clinic manager in positioning the business for consistent growth by ensuring daily operation are smooth and effective and empowering employees while making certain the clinic is delivering the highest level of service to clients Why You'll Thrive at SkinSpirit • Obsession with client experience: We connect with our clients on a personal level to provide the best service to meet their needs. We listen to feedback and proactively address any concerns that may arise to foster loyalty and achieve our goals, • Drive for excellence and continuous improvement: We are committed to exceeding expectations, both internally and externally, • Entrepreneurial spirit: SkinSpirit does nto have a one-size-fits-all approach. We encourage our employees to thing outside of the box and find new avenue for the growth and success of their clinic. We embrace ambiguity, learn from mistakes and fail forward, • Assist the Clinic Manager in managing all aspects of clinic operations, including sales, customer service, employee management and administrative responsibilities so that they are in accordance with our standards, polices and procedures, • Assist the Clinic Manager to meet and exceed monthly revenue goals set by the Regional and Executive leadership team, • Monitor clinic goals including but not limited to revenue, margins, practitioner sales, discounts, budgets, and new/return clients, • Recruit, retain and develop a high-performing and diverse team, • Support staff growth through 1:1 touch bases and training, • Demonstrate clinic leadership by actively being on the floor and developing employee techniques so they can build client loyalty and brand awareness through superior customer service, resulting in enhanced performance, • Oversee, track and address all client feedback; report to management and share with impacted employees, • Work harmoniously and professionally with co-workers and management; maintain discretion and confidentiality, including matters relating to clients, employees and the company, • Take initiative to improve systems, policies, and procedures to increase efficiency and level of service, • Bachelor's Degree strongly desired; HS Diploma/GED required, • 2+ years of relevant experience in the medical/spa industry, luxury retail, hospitality, or similar industry; 4+ years of experience preferred, • Experience managing, leading, coaching, and developing diverse teams and specialized talent to achieve high performance, • A positive attitude and desire to model a growth mindset for employees, • Ability to work a flexible schedule to accomplish all major responsibilities. This includes early mornings, evenings, weekends, and holidays, • Strong organizational skills with the ability to handle multiple tasks simultaneously, maintain focus and adapt to unexpected situations, • Excellent written and verbal communication, and active listening skills; ability to communicate at all levels of the organization, • Prolonged periods of sitting at a desk and working on a computer, • Occasionally stand, walk, use hands to touch, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk and hear Notices for Applicants Notice at Collection Privacy Policy for California Residents SkinSpirit participates in E-Verify; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.

Job Description About NovaSource NovaSource Power Services is the world’s #1-ranked solar operations and maintenance (O&M) provider and insight-driven total asset optimization partner for renewables asset owners ready to fuel smart growth. With over 20 years of operating experience and a presence on 5 continents, NovaSource has the global reach and strategic capabilities to achieve our clients’ renewables goals around the world. NovaSource’s comprehensive approach to total asset optimization in addition to O&M services includes value engineering, performance analysis, strategic supply chain management, and advanced monitoring systems. The company operates in key global markets managing over 30GW of solar power plants. NovaSource’s expertise extends beyond solar and includes battery energy storage systems (BESS), offering a complete suite of services for the evolving renewable energy landscape. Basic Job Functions: The Control Room Operator will play a key role in assisting the Operations Supervisor by pursuing maximum possible revenue deliveries, identifying, and initiating appropriate response plans for alarm conditions that may place safety or production at risk, and implementing all applicable regulatory and contractual obligations as they apply to real-time operations fleet wide. The Control Room Operator will be responsible for coordinating day-to-day operations activities for a diverse portfolio of generating facilities under the jurisdiction of many balancing authorities, transmission providers, and scheduling entities. • Monitors and operates many large and small aggregate generators, familiar with use of multiple monitoring and control platforms., • Evaluate complicated operating situations against multiple regulatory and contractual obligations: operating contracts (O&M Agreement, Power Purchase Agreement, Interconnect Agreement), Balancing Authority tariffs, business practice manuals, transmission and scheduling entity operating handbooks, O&M operating agreements, and any NERC standards applicable to the generator operator / generator owner., • For equipment under O&M jurisdiction, during equipment changes, safeguards the Generator Owner by enforcing OM change management policies, protecting Generator Owner compliance., • For equipment not yet under O&M jurisdiction, provides monitoring to recognize any high priority alarm conditions that may place company at risk under applicable operating contracts and regulations. Provides recommendations to Commissioning for the purpose of mitigating risk, which recommendations from time to time may involve complicated business trade-offs., • Operate multiple power plant control systems technologies across the fleet, understanding the behavior and capabilities of each technology; predict grid response to any control action; implement voltage schedules according to operating agreements and contracts., • Initiate and document an appropriate alarm response plan for all trouble indications in accordance with procedure, including documenting low-impact and low-risk trouble indications in CMMS system for planned response; coordinating immediate response for high risk or high impact trouble indications, providing all notifications required by contracts and regulations to the Owner, Transmission Provider, and Scheduling Entity., • Perform failure analysis using historical data for inverter trips and performance reductions, failures of MV and HV equipment, network equipment, and control systems. Assigns outage classifications to ensure all monthly reporting obligations are met and provide reliability data for NovaSource use in future process development and site development., • Maximize the fleet’s overall value through interactions with maintenance teams across the fleet; understand contractual dispatch obligations for each resource; understand the energy impact of all outages in the context of effective availability and performance requirements; always challenge the maintenance team to maximize the owner’s revenue and bonus; maximize value when accomplishing required maintenance., • During a failure of the forecasting system, use a pre-written worksheet and OM procedures to manually generate and deliver all forecasts., • Maintains the operator log for tracking: capacity offline to ensure accurate up-to-date forecasting; trouble conditions and status for purposes of turnover and customer reporting; change in status of any contract or services; control actions implemented at the site or by Control Room; interactions with external regulatory entities., • Provides contractually required failure notifications using the operator log., • For Balancing Authorities that run Capacity Markets, reports capacity in real-time as required by the Market Tariff and Power Purchase Agreement. For Balancing Authorities that run Energy Markets, reports significant outages, and ensures the forecasting system will capture any outage’s impact for subsequent hours by logging shortfalls., • Provide safety review for any Procedure written to a specific Task by the maintenance team, to ensure that for any Medium Voltage or High Voltage switching operations: minimum isolation requirements are met according to O&M policies and OSHA/NFPA/NETA requirements, and switching instructions are consistent with Good Utility Practice. Sign-on bonus: Offering a $2,000 sign on bonus. Experience: • 6 years’ experience in power plant operations with high voltage experience., • Able to demonstrate competent technical knowledge of general plant and system processes, electrical and SCADA systems., • Able to demonstrate competent technical knowledge in analyzing equipment performance and identifying performance issues using software tools. Required Skills: Behavioral • Ability to coordinate multiple activities and ensure safety, quality, and schedule adherence., • Ability to take direction, identify problems, develop solutions, conduct analysis independently and in collaboration with others., • Proficient computer skills using MS Excel, MS Project, MS Word, and Outlook, • Experience working with and troubleshooting plant SCADA systems and computerized maintenance management systems., • Knowledge of Power System Dynamics required for predicting grid impact during control actions., • Understanding of electronic power system protection equipment purpose/behavior is required., • VBA and/or SQL Experience is a plus. Education: • Degree with an emphasis in power systems or formal operations apprenticeship training or equivalent., • Experience may be considered if relevant. Benefits: • Competitive Pay: Starting at $40/hour., • Quarterly Bonus Program: Performance-based incentive opportunities., • Health Coverage: Comprehensive and affordable medical, dental, and vision plans effective on your first day., • Flexible Spending & Health Savings Accounts (FSA/HSA): Options to help you save on healthcare costs., • Career Growth: On-the-job training with a clear path for advancement., • Income Protection: Company-paid short-term and long-term disability insurance., • Legal Support: Access to legal assistance services., • Employee Assistance Program (EAP): Confidential counseling and support resources., • Retirement Savings: 401(k) plan with employer matching contributions., • Additional Perks: Pet insurance and more employee benefits. Office Physical Requirements All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. NovaSource is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship. Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. US: Diversity Statement – Equal Employment Opportunity It is NovaSource’s policy to provide equal employment opportunities to all applicants and employees. NovaSource disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.

Job Description ABOUT UDA: UDA is a local, family-owned, dairy cooperative committed to serve the needs of our members, community, and customers by providing high quality milk and dairy products. As the only milk marketing co-op in the state, UDA oversees the production, processing, and marketing of Arizona's finest milk products from farm to Retail in 48 hours or less. From sweet cream and butter to non-fat dry milk, UDA provides milk products to manufactures and supermarket chains throughout the Grand Canyon State. Our motto at UDA is “United in Excellence.” The dairy industry's success isn't built on one dairy or brand, its built on the community as a whole - this includes our amazing employees. When you join UDA, you're not just joining a business, you're joining a family. Since 1960 UDA has been headquartered, operated, and managed in Arizona. We strive to provide our employees with rewarding career opportunities aimed at long-term stability, growth, and advancement. We put our heart and soul into our products and value our team who show up, every day and do the work. JOB SUMMARY DESCRIPTION: As UDA's Director of Transportation, this role will oversee the management of over four billion pounds of milk picked up and delivered annually. Leading a team of professionals including Logistics Supervisors, Logistics Coordinators, Mechanics, and Drivers, the Director of Transportation will identify and implement the most cost-effective and efficient transportation methods for milk movement between farms, customers, and our manufacturing facilities. The ideal candidate will be a data-driven decision-maker with strong leadership and technical skills, experience with industry-leading technology, and proven expertise in strategic planning. This candidate will rely on financial modeling, freight planning software, and exceptional interpersonal skills to excel in this role. As a collaborative team player, the Director of Transportation will work seamlessly with all units of UDA while fostering a culture of innovation and growth within the transportation department. This role requires a strong background in GPS systems, truck and trailer mechanical supervision, and dispatching operations. This individual will utilize fleet management software and technology to monitor and analyze fleet performance data, consistently seeking opportunities for operational excellence, process improvements, and cost savings. PRIMARY FUNCTIONS AND RESPONSIBILITIES: • Oversee daily departmental operations and workflow, • Specify and oversee truck and trailer builds for company fleet, • Manage vehicle licensing, sampling licenses, and overall fleet supervision, • Coordinate department employee schedules while adhering to hours of service rules for drivers, • Dispatch and supervise dispatch procedures, paperwork, and follow-through, • Work with Quality Assurance personnel at plants and in the field, • Work with state compliance entities such as ADEQ and DOT for routine audits, • Follow and enforce all UDA GMPs and work in a manner consistent with all UDA and regulatory quality and safety requirements, • Adhere to all municipal, state, and federal regulatory compliance, reporting any nonconformities, • Adhere to all SOPs and HACCP guidelines, • Adhere to all UDA quality, safety, and GMP policies and procedures, reporting any nonconformities, • Maintain strong knowledge of FMCSA, federal, state, and local vehicle regulations, • Communicate with all department heads to resolve any issues or incidents, • Maintain continuous communication with haulers and dairymen to ensure timeliness and quality, • Educate contract hauler drivers on PMO procedures annually, • Communicate effectively with a wide variety of stakeholders including customers, employees, and contractors, • Prepare and manage annual budget for Transportation Department, • Own department budget including A/P and A/R responsibilities, • Negotiate contracts and service agreements with vendors, customers, and haulers, • Identify cost-saving opportunities through data analysis and process improvements, • other duties as required Qualifications: Skills & Abilities: • Excellent organizational and time management skills, • Ability to understand and execute multiple business initiatives in a dairy transportation environment, • Strong problem-solving and critical thinking skills, • Ability to lead people to attain results, including hiring, discipline, and performance evaluation, • Strong negotiation skills for contracts and service agreements, • Proficient in Microsoft Office Suite and data entry systems, • Strong knowledge of distribution and dispatching in an active environment, • Effective teaching and training skills, • Strong interpersonal and communication skills, • Ability to read, hear, speak, comprehend, and carry out verbal and written instructions in English, • Strong commitment to safety and safety initiativesExperience: Required, • Minimum 5-10 years in a transportation environment, • Minimum 5 years of transportation leadership experience (mid to senior level), • Truck hauling and contracts management experience (union contract management, vendor management, etc.), • Dispatch management on computer systems - heavy focus on this function, • GPS systems knowledge and application, • Truck and trailer mechanical supervision experience, • High School Diploma or Educational Equivalent, • Ability to sit, walk, and stand for extended periods as needed, • Ability to stoop, bend, reach, lift, and carry items occasionally, including items up to 45 lbs., • Ability to push and pull items occasionally, including assisted items up to 75 lbs., • Ability to occasionally climb ladders and frequently climb stairs of various heights, including tankers with heights averaging 12 feet, • Ability to drive and safely operate a yard tractor and similar equipment as needed, • Ability to hear and speak, including in very noisy environments, • Ability to work in varying extreme hot, cold, and wet temperatures and conditions, • Visual acuity to observe the condition of surroundings COMMPANY WIDE BENEFITS: • Medical, Dental & Vision plans (Benefits starts on the 1st of the following month), • 401(k) Retirement Plan with employer match, • Disability Insurance, • Life Insurance, • Employee Assistance Program, • Health & Wellness Programs, • Paid Time Off, • Shift Pay Differential, • Education Assistance, • On-site Fitness Center, • On-Site Health Clinic The duties and responsibilities described are not a comprehensive list; employees may be subject to additional, or altered, tasks and the scope of the role may change as necessitated by business demands. UDA will not consider any application submissions from unauthorized third-parties, consulting, or external staffing firms and will not be held subject, or liable, to any terms, fees, or penalties associated with a submission. UDA is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Powered by JazzHR X9DX5ZL0kp

Job DescriptionDescription: Why Good Night Stay? Goodnight Stay is the premier luxury corporate and vacation rental management company, utilizing cutting-edge technology and leveraging its 25 years of experience to provide an unparalleled experience through thoughtful curation and design, high standards of excellence, and impeccable customer service. Our team is passionate about cultivating unforgettable, amazing experiences for all of our guests. After all, a life well-lived is a life full of incredible memories. If this sounds like a mission you'd be proud to support, read on! What GoodNight Stay is looking for: We are looking for an Owner Success Manager to manage our client accounts. You will address customer concerns and help facilitate a smooth and fun new homeowner onboarding experience. We expect you to be an energetic, goal-driven person with excellent communication skills. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you have some experience in sales or customer service, we’d like to meet you. Your goal will be to foster long-term relationships with clients and help grow our business. The Owner Success Manager Role: Job Summary/Description: The Owner Success Manager plays a vital role in providing PROMPT, EXCELLENT, and RESPECTFUL customer service to our Client / Property Owners. This associate must reside in the reside in perspective location in this position to visit owner properties regularly and routinely and to attend in-person meetings with owners when scheduled. The Owner Success Manager may be responsible for the company's relationship with properties owners. Duties/Responsibilities: • New Owner Orientation - Expand on exact execution of Property Management Agreement (PMA) terms for the purpose of property care & use of Owner portal., • Owner Relationship Building - Establish a rapport with Owner, relevant HOA personnel and other authorized representatives of owners., • Owner Information/Profile Records - Consistently update and audit property and owner profile in software platforms., • Communication - Act as the direct link between owners and the company's various departments to answer questions and to assist in coordination of owner requests when applicable under the terms of the Property Management Agreement. Create work orders to be fulfilled by market staff as they are prioritized in accordance with current market status, staffing and needs., • Notifications/Approvals - Notify owners of significant incidents or charges below the non-approval required threshold set out in the Property Management Agreement (PMA) and request approvals for items and services estimated or identified as being above the approval required threshold set out in the Property Management Agreement (PMA), • Inspection/Review - Review of Property Maintenance & Housekeeping Inspection Records to provide up to date condition reports to owner and to make recommendations. Visit each property no less than once per quarter to conduct a full maintenance & housekeeping inspection beyond those routinely conducted by field operations staff., • Financial Proofing - Review service charges and information necessary for Owner Charges to monthly statements., • Information - Providing proactive recommendations and information to owners to improve their understanding of local market conditions, property care and the industry through individual and market-wide messages and newsletters., • Collaboration - Collaborate with General Manager, Director of Operations & Founder in additional owner retention, owner referral, branding, and business development strategies., • Company Ethos - Ensure, encourage, and promote company core values, missions, and vision to protect the company's brand and standards. Requirements: Benefits: GoodNight Stay will provide a competitive salary and bonus, medical/dental/vision benefits, vacation & holiday time off, company-provided equipment, and has many other employee perks that enhance our culture and team building. Required Skills/Abilities: • Must possess: the ability to accomplish general office and clerical tasks; excellent computer skills; superior communication; time management; prioritization; and an understanding of sensitive material handling., • The associate must have reliable personal transportation/valid driver's license, submit to a background/reference check and be able to climb stairs with reasonable accommodation. Education and Experience: • Bachelor’s degree in Business Management, Business Administration, or related field required; M.B.A. preferred., • Certification through the Institute of Certified Professional Managers (ICPM) preferred., • Five years of related experience required Compensation: Good Night Stay will provide a competitive salary, medical/dental/vision benefits, vacation & holiday time off, company-provided equipment, and has many other employee perks that enhance our culture and team building.

Job DescriptionWhy GLS? Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us! Benefits: GLS offers the below great benefits for your amazing work!o Competitive base pay and performance bonuses, dependent on roleo Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disabilityo 401K with employer match and 100% immediate vestingo Paid Time Off (PTO) and paid company holidays to help you balance work and personal lifeo Paid Volunteer Time Off (VTO) Annuallyo Tuition Reimbursement o Parental Leave o Business casual work environment What does it mean to be a People Supervisor - Operations at GLS?People managers in Operations at GLS are key to helping employees grow, creating a strong team environment, and achieving organizational goals while providing optimum customer support! This is accomplished through daily feedback, empowerment, coaching, training, and recognition of top performance. As an Operations Supervisor, you are taking the first step toward a career in management and leadership at GLS. This role is designed to prepare you for future opportunities in managerial and leadership positions, providing you with the skills and experience necessary to advance within the organization. Operations Supervisors who excel in their roles have a clear path to move into Operations Manager positions and continue their growth into higher leadership roles within the company. Before you start your management journey, you will complete classroom and on-the-job training to understand our industry and the positions you will support. On-the-job training lasts 3-6 months before you are assigned a team to manage.How will you drive value within the organization as a People Supervisor - Operations? • You will provide quality training, guidance, performance coaching, and feedback to assigned staff and advise and recommend training opportunities, • You will evaluate team operating processes, analyze reports, and identify all performance-related issues to ensure appropriate actions are made to maximize work effectiveness, • You will establish strong working relationships with other business units, • You will support the development and maintenance of departmental operating procedures, • You will set departmental goals and develop and maintain a daily employee work schedule that effectively meets the needs of the business unit and company, • You will accept incoming calls and effectively resolve escalated complaints, • You will exercise management authority concerning staffing, performance evaluations, promotions, salary recommendations, and terminationsWhat should you already know to be successful as a People Supervisor - Operations?, • Bachelor’s degree is required, • Phenomenal interpersonal skills with a focus on empowering others, • Ability to learn new concepts and think fast on your feet, • Strong drive, ambition, and the ability to motivate others, • Solid written and verbal communication skills, • Excellent organizational skills with high attention to detail, • Hands-on approach, and willingness to go above and beyond to get the job done, • Commitment to exemplifying organizational core values Employment Requirements:, • This is an exempt-level position where business need will determine the exact work schedule which should be expected to vary at times. Generally, the days of work are Monday through Friday, between the hours of 8:00am-6:00pm. Saturday shifts may also occur as business needs dictate., • Remain in a stationary position up to 50% of the workday, • Constantly operate a computer and other standard office equipment, • Ability to perform activities related to administrative functions, use of a computer, reading company-related documents and email, bending, and kneeling

Job Description LOGISTICS & WAREHOUSE MANAGER Workbase: Mesa, Arizona Company Profile: Montrichard (H.K.) LTD is a well-established multi-national and innovative watchmaking company for over 25 years. It has offices based in Europe, Asia, North America and Africa to cater more the customers. Montrichard (H.K.) LTD has been a regular exhibitor to the most important worldwide watch events in Switzerland and HKTDC Hong Kong Watch & Clock Fair. We are focused on servicing and developing middle to high-end watch brands & watch licenses. We use the latest technology and provide the best product quality standards. Our people are trained according to the professional style of working. With us, you will encounter various job challenges and opportunities that will test and improve your skills and abilities. Primary Function: The primary function of this position is to oversee the day-to-day operations of a warehouse focused on fulfilling individual customer orders directly, ensuring accurate and timely shipment of products by managing inventory levels, coordinating shipping and receiving activities, and maintaining proper warehouse organization while adhering to customer service standards Key Responsibilities: · Inventory Management: · Receiving and verifying incoming shipments against purchase orders. · Accurately storing inventory in designated locations within the warehouse. · Conducting regular cycle counts to maintain accurate inventory levels. · Identifying and addressing stock discrepancies. · Order Fulfillment: · Processing customer orders efficiently, including picking and packing items based on order details. · Generating shipping labels and packing slips. · Ensuring proper packaging and protection of products during shipment. · Shipping and Receiving: · Coordinating outbound shipments with carriers to ensure timely delivery. · Managing loading and unloading of trucks. · Resolving shipping issues with customers and carriers. · Warehouse Operations: · Maintaining a clean and organized warehouse environment. · Monitoring warehouse equipment and reporting maintenance needs. · Implementing and adhering to safety procedures. · Customer Service: · Responding to customer inquiries regarding order status. · Addressing customer concerns related to shipping and delivery. · Collaborating with customer service team to resolve issues. Qualifications: • Strong organizational and time management skills, • Attention to detail and accuracy in data entry, • Ability to lift and move heavy packages, • Basic computer skills and ability to generate reports Interested applicants may email us at

Job Description Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees? We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. About the Community: This upscale, master-planned community includes single-family dwellings, condominiums, townhomes, villas, and a luxury life-care retirement with an assisted living section. It features two distinctive, yet interconnected neighborhoods. One is made up of family-friendly neighborhoods with pocket parks, greenbelts, playground areas, and Ramada. The other consists of two guard- gated communities, which include six tennis courts and seven individual neighborhood swimming pools and spas for use by residents. Other amenities include miles of multi-use trails, two neighborhood parks, public and private schools, Boys and Girls Club campus, two 18-hole world-class championship golf courses, retail shopping and dining, commercial and office developments, and a medical campus which includes a hospital. At CCMC, our Administrative Assistant plays a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. The Administrative Assistant will maintain a high degree of customer service in all resident inquiries and interactions; answer a high volume of phone calls and emails, and provide general information or re-direction to appropriate departments; all while learning and growing their administrative, communications, and customer service skills. What you’ll accomplish: • Provide office assistance, membership support and other clerical needs using a variety of office equipment, software, and tools, • Responsible for ensuring that all callers and visitors are greeted in a friendly and informative manner, • Membership check-in and scheduling, • Open, log in, and appropriately disseminate all incoming mail and deliveries, • Prepare outgoing mail and packages, • Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters, • Self-motivated, dependable, organized, and efficient with excellent problem-solving skills, • Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel, • Able to communicate effectively orally and in writing, and have high attention to detail, • Have excellent telephone manner, with a commitment to the highest customer service possible The physical requirements can vary, but generally, they may include: • Mobility: Ability to walk the grounds long distances in various weather conditions., • Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds., • Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events., • Manual Dexterity: Skills in using technology, including computers and mobile devices. What we offer: • Comprehensive benefits package including medical, dental, vision, and life insurance, • Wellness program, • Flexible Spending Accounts, • Company-matching 401k contributions, • Paid vacation, holiday, and volunteer time, • Company-paid Short-term Disability, • Optional Long-term Disability, • Employee assistance program, • Training and educational assistance, • Pet Insurance, • Perhaps most importantly, a service-oriented team who is dedicated to your success!

Job Description As an industry leader providing time and labor management solutions for over 25 years, Synel Americas () offers a small company culture within an international company. We work hard but enjoy a relaxed atmosphere and many employees have been with our organization for years. Our office is conveniently located in North Scottsdale. We are seeking a self-motivated, detail-oriented, and goal-driven individual to join our production/computer hardware department. We currently have both part-time and full-time positions available: * Part-Time: 4–5 hours/day, mornings, Monday through Friday * Full-Time: 8:00 AM – 4:00 PM, Monday through Friday Synel Americas offers competitive salaries and benefits, along with a supportive, small-company culture backed by an international organization. Primary Responsibilities Include: • Inspection and testing of hardware devices related attachments, • Filling orders, • Repair of hardware devices, • Shipping and receiving (boxes up to 50 POUNDS), • Inventory counts, • Cleaning of work area, • Inspection and performing QC on hardware devices, • Putting each new device through a multi-point check process (bench testing), • Shipping out product orders to customers, • Diagnosis and repair of hardware devices, • Receiving new hardware devices, • Cleaning maintaining work area Desired Skill Set: • Previous bench testing experience or exposure to bench testing, • Previous computer or electronic hardware repair/troubleshooting experience, • Someone with mechanical aptitude, • Someone who follows process protocols, • Someone ok with repetitive tasks, • Someone who is punctual, • Someone who is patient, • Someone who is detail oriented, • Someone with a technical aptitude, • Basic knowledge of how to use computers and average typing speed, • Ability to lift boxes up to 50 POUNDS Salary: $16 - $20/hour depending on experience Company DescriptionSynel is a world leader in the development and production of data collection systems and solutions for workforce management of time & attendance, including access control and job costing. SynelAmerica's portfolio of products provides complete hardware and software solutions, including advanced biometric data capture devices with fingerprint scanning technology, facial recognition and more. Solutions are available for complex, multi-location enterprises and single-building facilities of all sizes. SynelAmerica's solutions provide on-line and real-time data collection for immediate access to information throughout an organization. Harness the ability to improve efficiency and effectiveness, reduce costs, and provide an innovative user experience while maintaining compliance.Synel is a world leader in the development and production of data collection systems and solutions for workforce management of time & attendance, including access control and job costing. SynelAmerica's portfolio of products provides complete hardware and software solutions, including advanced biometric data capture devices with fingerprint scanning technology, facial recognition and more. Solutions are available for complex, multi-location enterprises and single-building facilities of all sizes.\r\n\r\nSynelAmerica's solutions provide on-line and real-time data collection for immediate access to information throughout an organization. Harness the ability to improve efficiency and effectiveness, reduce costs, and provide an innovative user experience while maintaining compliance.

Job DescriptionJoin the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations. Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education. Pay Rate - $48400 - $62900 per year Position Overview As a Campus Store Manager, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational excellence by ensuring your team delivers an engaging customer service experience. Through your expertise and influence, you will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics, store performance, and short/long-term planning and support a Regional Manager with overall store and campus relationships and operations. Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. Responsibilities Driving Results/Sales: Execute operating plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. Including: • Execute sales promotions, special events, book signings, and preparation of merchandise displays, store layout, and advertising copy., • Responsible for leading in-store course materials activities in collaboration with course materials leadership., • Partner with Regional Manager to review store financials and adjust accordingly to drive sales. Responsible for meeting annual shrink budget., • Review and approve store markups, markdowns, and write-offs within company guidelines., • Facilitation of campus and/or community events., • Day-to-day communication of store operational activities., • Strategic Partnership Reviews., • Ensure campus outreach and engagement., • Develop cross-functional teams of engaged team members with the ability to execute initiatives and drive operational standards to produce business results., • Ensure effective performance management and maintain a culture of accountability., • Develop and maintain relationships with customers, faculty, staff, administrators, vendors, and One Team Center staff to share information to improve and drive market share., • Answer routine inquiries and handle escalated complaints., • Ensure the store is neat, clean, and orderly., • May oversee a café or convenience store and must ensure compliance with all health and food safety regulations.Other duties as assigned to support general store operations. Follett Higher Education is a drug-free workplace environment.Requirements • Bachelor's Degree or Equivalent., • 3-5 years of retail management or strong customer service experience., • General Computer Skills., • Academic retail experience is a plus., • Strong organizational, time management, and problem-solving skills., • Vital customer service, communication, and presentation skills., • Strong analytical skills and financial acumen., • Advanced relationship building, a demonstrated ability to influence a team, and customer outreach., • Travel: minimal - less than 10%. Full time benefits: • Medical, Dental, & Vison, • Voluntary Insurance plans, • 401k + 100% company match (up to 4%), • 80 hours vacation + sick days, • 10 paid company holidays zyZUP5Sr6T

Job Description Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet – and exceed -- best practices. Our Optimal Outcomes Model(TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA's to focus on clinical issues and support Centria's dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey. See what it's like... Position Summary $22.00 - $24.00/HR The Center Administrator is an entry level operations role that establishes the foundation for future growth within the organization. This role is responsible for the overall operational functions within the center. Duties include cleanliness, maintenance, and facilities needs; ordering and managing supplies for the center; and assisting team members in the center as needed. Individuals in this role will need to provide excellent customer service by consistently demonstrating a professional disposition with all customer and team member relations over the phone and during day-to-day center operations. Success Measures Success measures include meeting all expected quality and service delivery standards, complying with payor requirements, adhering to Centria policies, and meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics such as BT utilization, client retention, and BT retention. Duties and Responsibilities • Day-to-Day Administrative Support, • Center Administrative Support, • Open/close center when needed., • Greet new and existing clients and other visitors to the center and give tours when necessary., • Complete any related administrative tasks such as providing printed materials, etc., • Work with Operations Director to maintain center supply inventory and ensure staff has the required items to operate., • Ensure the center is clean, attractive, and safe for team members and clients, and report to others as needed., • Keep furniture and therapy equipment in good working condition and arrange for repairs and maintenance as needed., • Maintain records to ensure compliance with local, state, and federal mandates., • Receive deliveries, as needed., • Ensure documentation is completed on time and following established Centria procedures., • Appropriately report all critical incidents and safety concerns in accordance with payor requirements and Centria's reporting policies., • Maintain a clean, safe, and organized environment to effectively work with the client and provide therapy services., • Ensure required company postings are displayed in an appropriate area., • Administer effective center operations and facilities management., • Partner with the Operations Director to ensure team members adhere to best practices and show up on a timely basis., • Partner with Operations Director to ensure effective communication with families and Behavior Technicians., • Partner with Operations Director to ensure client and Behavior Technicians schedules are maintained and up to date in Centria EMR system., • Be a go-to person for general center-related questions. Able to either answer their questions or connect them with someone who can., • Ensure state and Centria guidelines and policies are followed, and incidents documented and escalated to the appropriate parties as necessary., • Maintain compliance and acquire technical knowledge by completing required training and attending meetings. Adhere to Centria's established policies and procedures., • Participate in an agency-wide Compliance Program to ensure services are consistent with the individual's authorized services., • Follow guidelines, i.e., mandated reporting, compliance, and company guidelines., • Compliance with Centria's Code of Conduct, policies and procedures, and Federal and State laws., • Basic computer skills and working knowledge of tablets/iPads, • Laptop, • G Suite (Gmail, Drive, Docs, Sheets, Google Meet), • ABA Platforms, preferredOther Competency Requirements, • Ability to follow written instructions, • Ability to use computers and computer/software programsKnowledge and Skills, • Proficiency in PC software, including virtual meeting platforms;, • Strong attention to detail with the ability to do repetitive things in a precise manner with attention to detail and quality;, • Ability to interpret and implement verbal and written clinical protocols;, • Ability to accept constructive feedback and develop expertise and skillsets accordingly;, • Effective time management skills and the ability to manage multiple tasks at once;, • Ability to build and maintain professional relationships with clients, co-workers, supervisors, and community members;, • Ability to adhere to organizational policies and procedures, • Commitment to maintain client confidentiality and adhere to HIPAA laws;, • Commitment to ongoing training and development as it relates to clinical skills, professional development, ethics, and technology, and training to perform job responsibilities to the required standard;, • Effective communication skills, both written and verbal, with clients, internal and external stakeholders; We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.

Job Description Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities What you'll do at Cascade: Serve the American Dream Through Attainable Home Ownership. The primary responsibilities of this position are to provide support, maintenance, and configuration of end user desktop and laptop computer systems. This role documents, maintains, upgrades or replaces desktop and laptop hardware. They install, configure, and maintain software applications on desktop and laptop systems. In addition, they support and maintain user account information including rights, security ,and systems groups in MS active directory. The Desktop & End User Engineer III leverages enterprise management tools including MS Intune, Azure AD and MS Endpoint Configuration Manager to support the desktop and laptop environment. This position will actively resolve problems and issues with computer systems to limit work disruptions. They will develop and maintain installation packages, group policies, and applicable scripts supporting the management of the organizations end user computer systems and devices. How you will do it: • Provides on-site and remote technical service support, installation, configuration and problem resolution in PC /Network environments., • Provides technical support to internal customers via phone, email, and other contact points., • Diagnoses end user desktop/laptop hardware, software, and system failures using established procedures., • Determines most cost-effective repair resolution to minimize customer downtime., • Act as the primary provider of technical support to desktop and laptop computer users for hardware, OS, and application issues to Executive/Financial Level customers., • Monitor and update service desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, Service Level Agreements, logging daily activities and documenting solutions., • Function as primary point of contact and communication with customer from assignment of ticket to successful resolution of issue, including scheduling work and keeping customer aware of work status and solution progress., • Coordinate support and repair activities with select third party vendors., • Escalates urgent and complicated support issues and security matters, appropriately, • Train, coach, and mentor desktop support staff. Build and obtain training material for support staff. Interact with internal and external customers., • Maintain an effective and workable framework for managing and improving customer IT support., • Experience in Network troubleshooting, diagnostic, and repair., • Experience performing day-to-day Troubleshooting, Diagnostic and Repair of desktop PCs, laptops, printer, etc., • Windows 10 operating system experience., • Office 365 Experience, • Networking, VPN, Wireless. Customer Service, Ticketing system applications and multi-tasking., • Remains calm and patient in the face of difficult situations, • Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve., • Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals., • Experience in basic Network troubleshooting, diagnostic, and repair., • Experience performing day-to-day Troubleshooting, Diagnostic and Repair of desktop PCs, laptops, printer, etc., • PowerShell Scripting ., • Strong verbal and written communication skills., • Windows 10 operating system experience., • Office 365 Experience, • Microsoft Intune, Endpoint Configuration Manager., • Experience managing organization units, group policies, in active directory., • Knowledgeable about ITIL processes including incident management, configuration management, problem management. Bachelor's Degree in a related field and three years of progressively responsible, professional level analyst and systems experience in a large-scale Information Technology environment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Must have the technical ability to provide desk side support for computer and printer hardware, common software applications, Microsoft OS issues. Must be a proficient user of personal computer tools for word processing, decision support and communication. Must be skilled in problem solving techniques and supporting financial customers. About Cascade & Our Culture: Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry. The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference. Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.

Job DescriptionThe Sales Director, Residential will be a highly motivated and experienced sales executive helping to grow our property services business in the single family and multifamily verticals. The ideal candidate will have a proven record of success in developing and closing new business, as well as a deep understanding of the single family and multifamily industries.What You'll Do • Interacting, influencing, and developing relationships with managers, mid-level management and the C-suite, to drive their operational transformation strategy with market-leading operators of single family and multifamily assets., • Work inter-departmentally to develop and execute detailed account plans/strategies to secure new logo customers., • Maintain hyper focus on identifying pain points and develop a business-orient point of view that compels action., • Continuously “connect the dots” within your account base to create executive alignments and develop broad relationships and engagement across targeted teams and leadership., • Dedication to consistent pipeline generation and development, • Exceed sales goals on a quarterly basis., • Follow up with all clients and prospects in a timely manner and communicate effectively through all phases to close deals consistently., • Disciplined data hygiene: consistent and timely documentation of sales details, pipeline and forecast in Salesforce., • Identify and develop a strong ecosystem of relationships to expand market coverage, awareness, and penetration within industry sector., • Deliver a consultative customer experience by identifying pain or opportunity in an existing process and demonstrating partnership alignment that translates into a compelling business-oriented outcome and impact., • End-to-end complex deal management and execution that enables success for both internal and external teams., • Plan and lead exceptional presentations that result in a strong and clear understanding of how complex features and functionality drive a direct impact., • Develop a deep understanding of each account's unique business and alternative options to effectively structure account strategies to support a Funnel win., • Domestic travel required up to 25%., • Foster a positive team environment., • Ensure confidentiality of internal and external data., • Bachelor’s degree preferred., • Computer Skills: Intermediate proficiencies in Microsoft Word, Excel, PowerPoint, Outlook preferred, • At least 10 years of business development experience and a minimum of 5 years of complex sales to executives in large organizations, ideally in technology or services required., • At least 5 years of sales experience within the Single Family and Multifamily industries, • Strong negotiation skills including contract language, legal requirements, and financial terms., • Strong business development process and sales pipeline orientation, including effective use of CRM systems such as Salesforce.com., • Basic knowledge of sales process, methodology and data required., • Experience closing complicated solutions to senior operational stakeholders within the single family and multifamily industries. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescriptionThis role will require applicants to be on site 3 days a week which could increase to 5 days a week onsite. Onsite Desktop Support Technician provides support to customer’s End Users both in person, over the phone, and through ServiceNow Ticketing system. Technician is responsible for problem determination, problem/incident recording, and problem resolution for clients of Blue Mantis. Onsite Desktop Support Technicians typically work on-location within a Blue Mantis client’s facilities. The technician will receive ticket escalations, direct end-user escalations, as well as participate, as instructed, as part of the Help Desk call queue. Key Responsibilities • Resolve problems reported to Blue Mantis via phone, web tickets or direct escalations – 50%, • Provide first/second level contact and problem resolution for customer issues, • Provide timely communication on issue status and resolution, • Maintain ticket updates for all reported incidents., • Update and maintain Help Desk Documentation and knowledgebase articles – 20%, • Review and update Help Desk documentation as assigned, • Review and create KB articles, • Other functions as directed by management – 30% or as pre-determined by client’s needs., • Travel to remote sites with 45 minutes of the home office will be required one day a week., • Answer phone calls entered into the call center by the SLA. Resolve or escalated as needed, • Acknowledge and work on incoming Help Desk web tickets by the set SLA. Resolve or escalate as needed., • Work on tickets escalated by the level 1 engineers, • Create ticket and return calls to customer by the set SLA., • Quickly and effectively communicate with customers within our SLA Work with vendor to resolve issues when required, • Configure/image desktops or laptops, • Continually update and improve our documentation of a customer environment., • Continuously improve upon technical skills sets within assigned areas of expertise, • Continuously improve upon soft skill sets required to deliver outstanding customer service, • Perform “Walk-In” activities for any employees that need technical assistance while onsite, • Work on client assigned projects related, • Continually maintain and improve customer environment documentation, • Research and contribute technical information to the knowledgebase Skills, Knowledge and Expertise • 3-5 years of Help Desk support experience, • 2-5 years of Microsoft Entra ID or Azure AD Experience., • 1-3 years of prior Customer Service experience, • Experience with providing technical assistance over the phone and customer facing interactions., • Able to multi-task by working on multiple open tickets simultaneously., • Experienced in working in a fast-paced environment with multiple priorities and projects., • Able to investigate, analyze and troubleshoot customer issues., • Comfortable making decisions on issue resolution without supervision., • Demonstrates excellent verbal and written skills., • Motivated to learn new skills and technology practices; focuses on continual knowledge-based improvement., • Windows/MacOS imaging and configurationProficient in at least three of the following, • Windows Operating system 10/11, • MS Office applications (Outlook, Word, Excel, PowerPoint, Visio, Project), • Email support – Exchange/O365 Administration, • Azure/EntraID Active Directory Administration, • Autopilot/Intune experience is a nice to have, but not a requirementBasic network support, • Understanding of domain/corporate IT environment PC/Laptop setup, • Basic knowledge of network technologies (LAN, WAN, wireless), • VPN clients (Cisco, SonicWall, Fortinet, etc.)Computer hardware support, • Troubleshoot issues with laptops, desktops, and thin clients, • Setup/install local, wireless, and network printers

Job Description Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet – and exceed -- best practices. Our Optimal Outcomes Model(TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA's to focus on clinical issues and support Centria's dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey. See what it's like... Position Summary $22.00 - $24.00/HR The Center Administrator is an entry level operations role that establishes the foundation for future growth within the organization. This role is responsible for the overall operational functions within the center. Duties include cleanliness, maintenance, and facilities needs; ordering and managing supplies for the center; and assisting team members in the center as needed. Individuals in this role will need to provide excellent customer service by consistently demonstrating a professional disposition with all customer and team member relations over the phone and during day-to-day center operations. Success Measures Success measures include meeting all expected quality and service delivery standards, complying with payor requirements, adhering to Centria policies, and meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics such as BT utilization, client retention, and BT retention. Duties and Responsibilities • Day-to-Day Administrative Support, • Center Administrative Support, • Open/close center when needed., • Greet new and existing clients and other visitors to the center and give tours when necessary., • Complete any related administrative tasks such as providing printed materials, etc., • Work with Operations Director to maintain center supply inventory and ensure staff has the required items to operate., • Ensure the center is clean, attractive, and safe for team members and clients, and report to others as needed., • Keep furniture and therapy equipment in good working condition and arrange for repairs and maintenance as needed., • Maintain records to ensure compliance with local, state, and federal mandates., • Receive deliveries, as needed., • Ensure documentation is completed on time and following established Centria procedures., • Appropriately report all critical incidents and safety concerns in accordance with payor requirements and Centria's reporting policies., • Maintain a clean, safe, and organized environment to effectively work with the client and provide therapy services., • Ensure required company postings are displayed in an appropriate area., • Administer effective center operations and facilities management., • Partner with the Operations Director to ensure team members adhere to best practices and show up on a timely basis., • Partner with Operations Director to ensure effective communication with families and Behavior Technicians., • Partner with Operations Director to ensure client and Behavior Technicians schedules are maintained and up to date in Centria EMR system., • Be a go-to person for general center-related questions. Able to either answer their questions or connect them with someone who can., • Ensure state and Centria guidelines and policies are followed, and incidents documented and escalated to the appropriate parties as necessary., • Maintain compliance and acquire technical knowledge by completing required training and attending meetings. Adhere to Centria's established policies and procedures., • Participate in an agency-wide Compliance Program to ensure services are consistent with the individual's authorized services., • Follow guidelines, i.e., mandated reporting, compliance, and company guidelines., • Compliance with Centria's Code of Conduct, policies and procedures, and Federal and State laws., • Basic computer skills and working knowledge of tablets/iPads, • Laptop, • G Suite (Gmail, Drive, Docs, Sheets, Google Meet), • ABA Platforms, preferredOther Competency Requirements, • Ability to follow written instructions, • Ability to use computers and computer/software programsKnowledge and Skills, • Proficiency in PC software, including virtual meeting platforms;, • Strong attention to detail with the ability to do repetitive things in a precise manner with attention to detail and quality;, • Ability to interpret and implement verbal and written clinical protocols;, • Ability to accept constructive feedback and develop expertise and skillsets accordingly;, • Effective time management skills and the ability to manage multiple tasks at once;, • Ability to build and maintain professional relationships with clients, co-workers, supervisors, and community members;, • Ability to adhere to organizational policies and procedures, • Commitment to maintain client confidentiality and adhere to HIPAA laws;, • Commitment to ongoing training and development as it relates to clinical skills, professional development, ethics, and technology, and training to perform job responsibilities to the required standard;, • Effective communication skills, both written and verbal, with clients, internal and external stakeholders; We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.

Job Description At Phoenix Seminary, we are committed to training men and women for Christ-centered ministry for the building up of healthy churches in Phoenix and around the world. We live out this mission through our distinctive blend of deep scholarship and a shepherd’s heart. As our Seminary continues to grow, we’re excited to welcome a dedicated Information Technology Specialist to our team. In this role, you’ll be at the heart of our campus technology operations, ensuring that students, faculty, and staff have the tools and support they need to thrive in both in-person and online environments. You’ll provide hands-on support for all things IT—maintaining hardware, software, applications, AV equipment, and networks—while also helping us implement new and innovative tech solutions. You’ll serve as the go-to expert for our Learning Management System (LMS), supporting the delivery and upkeep of graduate-level online courses, and helping ensure a seamless digital experience for our learning community. This is an ideal opportunity for someone who is passionate about technology, values collaboration, and is excited to serve in a faith-based academic environment. If you love problem-solving, thrive in a mission-driven culture, and want to play a key role in supporting theological education, we’d love to meet you. Reports to: Information Technology Manager Classification Full-Time, Exempt Principal Responsibilities • Production, Project Management, and Communication, • Produce new online courses according to the set production schedule and maintain, update, and improve all online courses., • Communicate with subject matter experts to coordinate the design and construction of new online courses and make improvements to existing courses., • Assist and consult with faculty, staff, and other subject matter experts regarding best practices for web-based user interface patterns and user experience., • Produce or procure visual assets, including icons, photos, graphics charts, videos, animated gifs, and printed media such as syllabi., • Research and evaluate new and emerging technologies, approaches, and policies for potential application to online courses and know related policies for their use., • Identify tasks, advise best practices, establish timelines and deadlines, and keep multiple projects in motion to completion., • Engineering and implementation, • Construct web pages using Moodle’s webpage editor and edit the pages in HTML, CSS, and Javascript as needed., • Create and maintain applications that automate administrative tasks., • Work closely with the Information Technology Manager to implement and maintain software, hardware, and networks., • Reduce siloing by creating and maintaining software integrations, • Platform and Product Maintenance, • Write and maintain Excel macros to streamline data entry and database synchronization processes between Phoenix Seminary’s LMS, SIS, CRM, and financial systems., • Update course web pages with current information every semester., • Quality Assurance, • Test the online course web application for both functionality and content to create an industry-leading online educational experience., • Identify, reproduce, and fix bugs in the seminary’s software applications or report them to the proper stakeholders (e.g., platform service providers like Open LMS, Information Technology Manager, faculty, or other staff., • Work closely with the Information Technology Manager to create and maintain data entry policies and databases that enable for accurate and easily accessible data for administration., • Work closely with the Information Technology Manager to administrate software and domain access., • General API knowledge, • Customer service, training, and support, • Design and produce tutorials for students, faculty, and staff, including videos, instructional animations, and technical writing—update as necessary., • Answer emails, phone calls, and provide customer support for software applications students and faculty use., • Provide training for faculty in the use of Moodle features (e.g., quiz/exam creation, gradebook, discussion questions, etc.), as well as web-based applications such as Harmonize and Turnitin., • Plan, develop, and conduct workshops/activities for faculty and staff on the effective use of information technology such as web-based software programs and computers., • Help desk experience with ticketing system, • Other duties as assigned. Education and Experience • Minimum of a bachelor’s degree in computer information systems, information technology, education, business, or related field. Graduate theological education is a plus, • Minimum of two (2) year’s experience in information technology, online course development, and systems management. Experience in graduate higher education preferred., • Demonstrated proficiency in Microsoft Office, Excel, Word, PowerPoint, and Adobe Acrobat Pro, including advanced proficiency in Excel., • Proven track record of excellent customer service., • Basic knowledge of programming and scripting languages, including HTML5, SQL, VBA, and Python., • AV experience is a plus., • Knowledge of:, • web-based user interface and user experience best practices, • learning management systems such as Moodle, • relational database models and queries, • Skill in:, • designing web-based and mobile UI and UX, • reasoning logically and methodically through complex and abstract software relationships, • visual design and making effective use of digital communication media and channels, • web-based software design and engineering Needed Attributes • Excellent verbal and written communication skills, efficient and pleasant telephone and personal contact abilities., • Excellent organizational and project management abilities. Ability to work independently, meet deadlines, and be a self-starter., • Problem-solving skills and creative, solution-oriented thinking., • A strong work ethic., • Ability to work with diverse personality types. Physical Requirements • Occasional light lifting – 25 lbs. or less., • Constant sitting, typing, and viewing a computer screen. Work Schedule Ability to work regularly Monday through Friday, assigned schedule, with hours outside regular work schedule as needed. Evaluation The position described above, like other staff, will be evaluated at the end of an Introductory Period (90-day review) and then annually. Benefits: 1. Paid Employee Medical, 2. Tuition Reimbursement, 3. Up to 20 Days in accrued PTO, 4. 1 Floating Holiday, 5. 2 Weeks of Holiday Pay (the entire week from 12/25 - 12/31 paid), 6. Professional Development Opportunities

Job Description\uD83D\uDE80 KUBRA is Hiring: Technical Client Support Analyst! Are you passionate about solving complex technical challenges and delivering an amazing client experience? At KUBRA, we’re looking for a Technical Client Support Analyst to join our fast-paced, collaborative team!In this role, you’ll be the go-to expert providing tier-two technical support to our clients — tackling issues head-on, collaborating across departments, and ensuring smooth resolution every time. You’ll play a key role in troubleshooting, identifying, and escalating technical challenges while keeping our clients informed and supported. You’ll also take part in our 24/7 on-call rotation, providing world-class support to clients with premium service agreements — because at KUBRA, we’re all about reliability, innovation, and client success. ✨ If you thrive on solving problems, love working with technology, and want to make an impact — this is your opportunity to grow with a leader in client-focused digital solutions! This is a Hybrid role in Tempe, Arizona.What you get to do everyday: • Provide professional support to clients at large enterprises by handling and assessing inbound requests, internal checks, and automated alerts, • Demonstrates strong communication skills by effectively articulating ideas, actively listening, and maintaining professional and clear interactions with team members, clients, and stakeholders, • Research issues involving application integration points, data integrity, connectivity failures, and application or system failures, • Report details on issues to developers and manage communications with clients as issues are worked on and resolved, • Client Excellence - Maximize client satisfaction by providing excellent customer service and maintaining Service Level Agreements, • Review and react to client support and operational issues, assisting the team with initial triage, understanding of client implementations, and resolution of problems, • Assists with classification and prioritization of issues, • Execute case/ticket service requests requiring code and / or configuration updates, • Achieve productivity related targets including support processed tickets, average response time, average time to close, time tracking, • Manage communications with clients throughout the life of a request and coordinate with developers and others to address issues, • Lead weekly case review with key clients, • Participate in client meetings both on and off site as directed by their Team Leader, • Conduct internal reporting on Key Performance Indicators (KPIs) for cases under management, • Coordinate with various internal teams as necessary, including Product Development, Network Services, Service Delivery, Sales, and Marketing teams, • Provide on-call after-hours support on a rotating basis, • Develop and document new troubleshooting procedures as necessary, • Build and maintain knowledge of supported products and implementations, • Perform configuration and code changes on existing applications to meet customer needs, • Provide timely responses by phone, notes and/or email to clients for case/ticket/telephone inquiries, • Participate in client training on product/service features and functionality, • Escalate complex issues to other Teams as needed to ensure problems reach a resolution quickly, • Monitoring of systems, • Work on special projects as requiredWhat kind of person should you be?, • Excellent verbal and written communications skills, • Ability to explain technical issues to those unfamiliar with the subject via email, telephone, and in person in a professional manner, • Ability to collaborate with fellow team members and teams across the organization, • Strong technical and problem-solving skills to support understanding of enterprise software solutions, enterprise architecture, and troubleshooting of problems, • Strong work ethic and dedication to providing 100% client satisfaction, • An interest in creating and tinkering with technology, • Familiarity with cloud/virtualized environments (such as AWS, Azure, Digital Ocean, or Google App Engine), relational databases, SQL queries, basic syntax, and C# or Java code is preferred, • Experience with reporting from enterprise applications and data warehouses is preferred, • Basic Linux command line skills are preferred, • Ability to create and edit HTML and embedded CSS, particularly for use in emails, is preferred, • Successful candidates must be able to demonstrate their experience designing and implementing information access solutions on Windows OS using the following tools: Visual Basic, C++, SQL Server, Access, ASP, ASP.Net, C#, JavaScript, HTML and CSS OR the ability to create and run SQL queries, make minor changes to Java code, and create or modify HTML documentsWhat skills do you need?, • 0-1 year of experience in Customer Service, software/IT support, or as a skilled user of enterprise software, • Demonstrated aptitude for troubleshooting technical problems, • A general understanding of servers, networks, enterprise software, and data integration between enterprise applications, • Experience with enterprise software in a support or advanced business user role is strongly preferred, • Associate’s degree or work experience demonstrating professional communication and inter-office skills

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated IT Field Technician I to join our team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1! Are you ready to take your career to new heights with a role that offers extensive travel opportunities? At iT1, we're looking for a dedicated IT Field Technician I who thrives on the road and excels in both internal and external responsibilities. As a critical point of contact between our organization and our valued customers, you'll engage, build, and execute cutting-edge technologies and images. In this dynamic position, you'll ensure all assigned tasks are completed to the highest iT1 standards while enjoying the adventure of traveling up to 75% of the year. If you're passionate about technology and love the idea of exploring new places, this role is perfect for you! Requirements • Travel 75% or more of the time to Client sites to execute specific project requests., • Provide excellent customer service and IT support during field visits., • Disperse equipment to the appropriate installation location onsite and install using best practices cable management., • Diagnose errors and technical problems and determine proper solutions to produce timely and detailed reports., • Validate equipment functionality., • Work with the Project Manager and senior engineers to execute projects based on priorities, goals, and objectives., • Provide notification to Professional Services management when issues are ongoing and impacting end users to keep them informed., • Document all client issues and escalate to the Project Manager., • Create documentation as needed. Job Qualification Requirements: • A minimum of 2+ years IT experience in a relevant position., • Knowledge of workstation deployment and PC applications desired., • Experience with high travel volume that includes navigating flights and airports in order to arrive at a client’s location., • Experience installing and troubleshooting wireless access points., • Experience and knowledge of conference room solution installation and configuration., • Experience and knowledge of IT infrastructure and server technology., • Experience and knowledge with routers, switches, firewalls, and many other network devices., • Must have excellent troubleshooting and problem-solving skills., • Experience and knowledge of TCP/IP, DNS, DHCP, VPNs., • MCSE/MCSA/MCP, A+ and/or Network+ are desirable., • Must possess excellent time management skills., • Ability to work in flexible environment based on customer scheduling requirements., • Thrives in a fast paced and changing environment with proven multitasking skills and focus on details and accuracy., • Able to lift 35 - 50lbs. Physical Demands May Include: • Lifting or carrying up to 50 lbs, • Lift 50 lbs. +, • Standing for long periods of time, • Time spent in low postures (crouching, stooping, kneeling, bending), • Climbing (ramps, stairs, or ladders), • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Reaching Overhead, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Hearing Requirements (In person speech, telephone, other sounds), • Driving, • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment)

Job Description The Help Desk Support Engineer will provide technical assistance to end users who are having difficulty using Microsoft products and services. The Support Engineer will troubleshoot and diagnose issues, provide solutions, and help guide end users to understand how to use Microsoft products. Job Responsibilities: • Provide technical support for Microsoft products, including Windows operating systems, Office applications, and other related software, • Troubleshoot customer issues via phone, email, chat, or in-person visits, • Diagnose and resolve complex hardware and software problems, • Install, configure, and maintain computer systems and networks, • Monitor system performance and troubleshoot any potential issues, • Create detailed reports on the status of each issue and its resolution, • Develop and implement strategies to improve customer service levels, • Train users on how to use new software and hardware, • Research and recommend solutions to enhance user experience, • Maintain up-to-date knowledge of Microsoft products and technologies, • Provide feedback to product teams regarding customer needs and feature requests, • 3-5 years of experience with Microsoft products including O365 suite, SharePoint, Azure, Entra, Power Apps, and D365, • Extensive experience with build, deploy, support, and patching, • Experience with PowerShell, Python, Power BI, and SQL, • Strong understanding of Networking, • Knowledge of MS Security and IAM principles, • Knowledge of Agile methodologies, • Experience with SQL Server and database technology a plus, • Excellent customer service skills, • Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, or Engineering required or related field experience, • Ability to use copiers, fax machines, and PDF scanners to keep inventory and ordering records. Visual acuity and analytical skill to distinguish sufficient detail., • Ability to lift up to 25 pounds., • This job will be expected to work onsite at CND's Scottsdale, AZ headquarters 5 days/week.

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 has been ranked as one of Arizona’s Best Places to Work for over a decade. This role is an exciting opportunity to continue your career in the IT consulting and managed services world. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented engineers in the country. The IT Service Desk Manager is centered on managing and driving productivity for the end user support team. This position requires strong leadership skills, technical expertise, and a customer-focused approach to service delivery. This is a hands-on position, and the Manager should possess excellent customer service skills and motivate technical teams to achieve performance objectives and develop people and process for continuous improvement. Requirements • Manage the processing of incoming events to the Service Desk via both telephone, e-mail and walk up to ensure courteous, timely and effective resolution of end user issues, • Develop and enforce request handling and escalation policies and procedures, • Communicate and maintain a sense of urgency with team members and customers, • Contribute to escalated problem resolution by giving in-person, hands-on support to end users when necessary, • Analyze service desk metrics and implement improvements to drive operational efficiency and effectiveness, • Contribute to the creation, training, and maintenance of service delivery processes, procedures, templates, and best practices, • Facilitate ITIL process improvements based on analysis of existing process opportunities. Act as a process champion to facilitate processes adherence of the team and as a driver of continual improvement activities, • Coaches and develops employees to achieve goals and objectives. Additional supervisory responsibilities include staff selection, performance appraisals, assisting with training and development, • Uses metrics and data driven decision-making to arrive at correct tactical decisions and process improvement, • Takes initiative in new or challenging situations, • Create process documentation including but not limited to flowcharts, work instructions, definitions, operational instructions, etc. Job Qualification Requirements • 5+ years in a supervisory or managerial capacity in technical support or related discipline, • 5+ years of experience supporting IT customers and enterprise environments, • 2-3 years of experience managing call queues and on call platforms, • 2-3 years of project management experience leading and delivering enterprise level projects, • Detail oriented and ensure all issues/ are recorded and acted upon, • Must be creative, and be able to motivate, coach and lead others, • Excellent written, verbal, communication skills, • Must be able to make difficult decisions to ensure the integrity of the environment, • Ability to multitask and maintain focus on all areas of responsibility concurrently, • Must be proficient in workstation support as well as other technologies, platforms, and regions, • Basic knowledge of Salesforce and Logic Monitor, and ITSM/Autotask or Service Now ticketing system, • Ability to compile, analyze, interpret, and present complex data, • Ability to think analytically, conceptually, and strategically Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients / coworkers), • Hearing Requirements (In person speech, telephone, other sounds) Job Location • Medical, dental, and vision benefits with highly subsidized premiums, • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off, • 401(k) Plan with employer match, • Onsite Fitness Center, • Onsite Monthly Massages

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician I is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services. Requirements • Provides support via phone, e-mail and chat to employees of corporate clients., • Assists users in troubleshooting Outlook., • Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)., • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)., • Provides support for mobile devices including configuration and email sync., • Handles 50-60 issues per day efficiently and appropriately., • Maintains regular and punctual attendance., • Utilizes Active Directory database to reset network passwords., • Assists users in adding and changing network printers., • Provides technical support for VPN connectivity issues., • Controls user’s computers utilizing remote access tools., • Troubleshoots remote access connectivity problems., • Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values., • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors., • 1-3 years’ experience in call center or service desk environment., • Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11, • Office 365 Support, • User creations/terminations (tasks/requests), • End-user self-service tools, • Cloud support – multiple device data syncing, • AutoTask or other ticketing systems, • Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc., • Internet Service Provider (ISP), Cable Modem, and Internet Support., • Effective troubleshooting and documentation skills, • Experience navigating a knowledgebase., • Proficient use of Microsoft Office applications, • IT troubleshooting, • Strong organization, time management, and prioritizing skills, • Completed High School Diploma/GED Other Skills and Abilities • Strong technical and client interaction skills., • Self-starter with excellent organizational, administrative and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Excellent oral, written, technical, and business communication skills., • Ability to multi-task and work in fast paced environment. Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients / coworkers), • Hearing Requirements (In person speech, telephone, other sounds) Job Location Onsite position at the headquarters office location in Tempe, AZ. Monday-Friday, 8:00am-5:30pm AZ. Benefits • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment), • In-house fitness center

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician II to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician II is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services. Requirements • Provides support via phone, e-mail and chat to employees of corporate clients., • Assists users in troubleshooting Outlook., • Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)., • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)., • Provides support for mobile devices including configuration and email sync., • Handles 50-60 issues per day efficiently and appropriately., • Maintains regular and punctual attendance., • Utilizes Active Directory database to reset network passwords., • Assists users in adding and changing network printers., • Provides technical support for VPN connectivity issues., • Controls user’s computers utilizing remote access tools., • Troubleshoots remote access connectivity problems., • Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values., • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors., • Supports and conducts self in a manner consistent with client service expectations. Qualifications • 3-5 years’ experience in call center or service desk environment., • Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11, • Office 365 Support, • User creations/terminations (tasks/requests), • End-user self-service tools, • Cloud support – multiple device data syncing, • ConnectWise or other ticketing systems, • Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc., • Internet Service Provider (ISP), Cable Modem, and Internet Support., • Effective troubleshooting and documentation skills, • Experience navigating a knowledge base., • Proficient use of Microsoft Office applications, • IT troubleshooting, • Strong organization, time management, and prioritizing skills, • Completed High School Diploma/GED, • Associate Degree in Technical Field Other Skills and Abilities • Strong technical and client interaction skills., • Self-starter with excellent organizational, administrative, and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Excellent oral, written, technical, and business communication skills., • Ability to multi-task and work in fast paced environment. Job Location/Shift • Onsite in Tempe, AZ, • Monday - Friday, 6:00am-2:30pm AZ Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment), • In-house fitness center

Job Description IYA Medical | Scottsdale, Arizona IYA Medical, a leading multi-specialty medical group with three centers and a brand-new state-of-the-art Surgery Center. Currentlty, seeking to hire a full-time IT Specialist to join our team immediately. About Us We provide advanced care in: • Interventional Radiology, • Neurology, • Internal Medicine / Primary Care, • Vascular Interventions, • Pain Management Our new Surgery Center represents the next level of innovation and patient care in Scottsdale. Role Overview We are looking for an IT professional who can organize and manage our computer systems across all centers. The ideal candidate will have healthcare IT knowledge, especially familiarity with PACS (Picture Archiving and Communication System), and be comfortable supporting a fast-paced medical environment. Responsibilities • Maintain, troubleshoot, and optimize IT infrastructure across three medical centers and a surgery center, • Manage and support PACS and related imaging systems, • Ensure HIPAA-compliant data handling and security, • Coordinate with medical staff to ensure systems run smoothly during procedures and patient care, • Oversee system upgrades, networking, and workstation setups, • Provide on-site technical support Qualifications • Experience in healthcare IT strongly preferred, • Knowledge of PACS systems is a must, • Strong organizational and problem-solving skills, • Ability to manage multiple sites and priorities, • Excellent communication skills Benefits • Full-time position with competitive salary, • Comprehensive benefits package, • Opportunity to work in a state-of-the-art surgery center with cutting-edge medical technology, • Collaborative and professional team environment ???? Location: Scottsdale, Arizona ???? Start Date: Immediate ⸻ ???? Apply today to be part of a growing, innovative healthcare team at IYA Medical!

Job Description As an industry leader providing time and labor management solutions for over 25 years, Synel Americas () offers a small company culture within an international company. We work hard but enjoy a relaxed atmosphere and many employees have been with our organization for years. Our office is conveniently located in North Scottsdale. We are seeking a self-motivated, detail-oriented, and goal-driven individual to join our production/computer hardware department. We currently have both part-time and full-time positions available: * Part-Time: 4–5 hours/day, mornings, Monday through Friday * Full-Time: 8:00 AM – 4:00 PM, Monday through Friday Synel Americas offers competitive salaries and benefits, along with a supportive, small-company culture backed by an international organization. Primary Responsibilities Include: • Inspection and testing of hardware devices related attachments, • Filling orders, • Repair of hardware devices, • Shipping and receiving (boxes up to 50 POUNDS), • Inventory counts, • Cleaning of work area, • Inspection and performing QC on hardware devices, • Putting each new device through a multi-point check process (bench testing), • Shipping out product orders to customers, • Diagnosis and repair of hardware devices, • Receiving new hardware devices, • Cleaning maintaining work area Desired Skill Set: • Previous bench testing experience or exposure to bench testing, • Previous computer or electronic hardware repair/troubleshooting experience, • Someone with mechanical aptitude, • Someone who follows process protocols, • Someone ok with repetitive tasks, • Someone who is punctual, • Someone who is patient, • Someone who is detail oriented, • Someone with a technical aptitude, • Basic knowledge of how to use computers and average typing speed, • Ability to lift boxes up to 50 POUNDS Salary: $16 - $20/hour depending on experience Company DescriptionSynel is a world leader in the development and production of data collection systems and solutions for workforce management of time & attendance, including access control and job costing. SynelAmerica's portfolio of products provides complete hardware and software solutions, including advanced biometric data capture devices with fingerprint scanning technology, facial recognition and more. Solutions are available for complex, multi-location enterprises and single-building facilities of all sizes. SynelAmerica's solutions provide on-line and real-time data collection for immediate access to information throughout an organization. Harness the ability to improve efficiency and effectiveness, reduce costs, and provide an innovative user experience while maintaining compliance.Synel is a world leader in the development and production of data collection systems and solutions for workforce management of time & attendance, including access control and job costing. SynelAmerica's portfolio of products provides complete hardware and software solutions, including advanced biometric data capture devices with fingerprint scanning technology, facial recognition and more. Solutions are available for complex, multi-location enterprises and single-building facilities of all sizes.\r\n\r\nSynelAmerica's solutions provide on-line and real-time data collection for immediate access to information throughout an organization. Harness the ability to improve efficiency and effectiveness, reduce costs, and provide an innovative user experience while maintaining compliance.

Job DescriptionWhy GLS? Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us! Benefits: GLS offers the below great benefits for your amazing work!o Competitive base pay and performance bonuses, dependent on roleo Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disabilityo 401K with employer match and 100% immediate vestingo Paid Time Off (PTO) and paid company holidays to help you balance work and personal lifeo Paid Volunteer Time Off (VTO) Annuallyo Tuition Reimbursement o Parental Leave o Business casual work environment What does it mean to be a Service Desk Technician at GLS?As a member of the Information Technology team, the Service Desk Technician provides company-wide technical support. In this position, the Help Desk Technician assists with a variety of software, hardware and networking issues and is responsible for delivering the highest level of customer service.How will you drive value within the organization as a Service Desk Technician? • Evaluate, prioritize, and resolve incoming requests for assistance from users, • Investigate, diagnose, and resolve software and hardware problems, networking, and other computer related technologies and advise users on appropriate action, • Monitor, identify, and report network connectivity issues to ensure associates and clients are able to communicate and access company platforms, • Log and track calls using a problem management database, and maintain historical records and related problem documentation, • Identify and escalate situations requiring urgent attention, • Use system deployment images and software deployment packagesWhat should you already know to be a successful Service Desk Technician?, • Minimum of a Bachelor’s degree in Computer Science or related field required, • In lieu of a degree, candidates with a minimum of four (4) years’ relevant work experience and at least one current technical certification (e.g. A+, N+, MCP, MCSE, CCNA, HDI, or ITIL) may be considered, • Working knowledge of networking protocols required, • Working knowledge of hardware, software, network, OS interaction required, • Microsoft Technology Associate or CompTIA A+ certification preferred, • Minimum of 1 (one) year experience in a related field preferredEmployment Requirements:, • Schedule: Monday–Friday, 11:00 AM to 8:00 PM, • Remain in a stationary position up to 100% of the workday, • Constantly operate a computer and other standard office equipment, • Talk and hear to exchange accurate information, • Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading, • Lift up to 50 pounds, • Stoop and kneel to install computer equipment, • This job operates in a professional office environment, • The noise level in the work environment is usually moderately quiet

Job Description Job Description The IT Field Technician role is to ensure the streamline operation of the IT department and alignment with the business objectives of the organization. Specific focus will be on computer support, networks, databases, and system administration at all Survival Flight locations. Working as a member of the IT team, job responsibilities will include but are not limited to the installing, configuring, servicing, repair and maintaining of all information technology systems located at all Survival Flight locations. The IT Field Technician will also participate in technical research into new innovations and the possible development and or purchase/implementation of new system hardware/software to ensure continued improvements with the IT dept and services provided to the company. The IT Field Technician will work closely with the IT manager to define and implement IT policies, procedures, and best practices. This position requires an extremely perceptive person who can relate to individuals at all levels within the organization, very organized with attention to details, can work independently, and does not require direct supervision to complete job tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned. • Coordinates IT support, training, and orientation for new technology users and current staff on network security and best practices for computer usage., • Works with IT team members to advise the organization's needs in relation to equipment, networking, and connectivity needs and purchases products, parts, and services as necessary., • Develops emergency plans for equipment, power, or security failure to preserve technology and data., • Stay abreast of the latest developments in MIS technology and remain technically competent at all levels of data processing while striving for enhanced user productivity through implementation of new software technology., • Attend trade exhibitions and workshops to keep abreast of new developments., • Establish relationships with technology vendors., • Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies., • Tracks inventory and status for hardware and software throughout the organization., • Organizes troubleshooting/issues or repair when necessary for IT systems and software including phones systems., • Establish and maintain effective professional working relationships with co-workers, and every level of management., • Administer network and date security, including active directory, group policy, firewalls, antivirus, email security., • Completes projects by coordinating resources and timetables with user departments and data center., • As needed, travel to Survival Flight site locations for installation, maintenance, or repair of IT systems., • Install and configure wireless networking equipment., • Maintains quality service by establishing and enforcing organization standards., • Provides, as needed, user training, support, advice, and feedback., • Oversee information security and maintains network and user security through hardware or software installation or through education., • Conducts regular system audits, evaluates the functionality of systems, and schedules required upgrades., • Ensure software licensing laws are followed., • Create, analyze, report, convert, or transfer data, using specialized applications software., • Managing secure network access for remote users., • 2 to 4 years IT help desk and desktop support experience., • Basic knowledge of Ubiquiti Network environments., • Strong problem solving with strong written and oral communication skills., • Personable, professional demeanor., • BS in Computer Science, MIS, or related field., • Strong problem solving with strong written and oral communication skills., • Ability to operate a computer/keyboard at least 6-8 hours per day., • Regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to fingers; handle or feel; and reach with hands and arms., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • The incumbent must be able to walk, stoop, climb, twist, run, sit, squat, kneel, reach the ground and work in awkward positions. REPORTS TO: Work Location: In person, In Batesville AR. (NOT A REMOTE ROLE) Benefits: • 401(k), • Dental Insurance, • Employee assistance program, • Health insurance, • Health savings account, • Paid time off

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Information Systems Field Support Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Through collaboration with vendors, procurement staff and operational leadership, assess functional needs of the business in relation to hardware and software standards. Maintain and communicate established IS standards to staff. Assist in maintaining oversight of all IS inventory stock; including ordering, receiving, tracking, and deployment., • Assist staff with the installation, relocation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. Provide 24-hour on-call service to all required departments and hospitals as scheduled., • Act as liaison between IT and Branch Sites/Offices for various IS and Operational projects and evolutions, including management of internal resources and vendor contacts, scheduling, and technical evaluation as needed to ensure timely and accurate completion of projects as business needs dictate., • Monitor and complete all support and project related tasks and activities. Enter, monitor and complete all entries in the Support Desk tracking system, which includes stating the issues, listing all troubleshooting steps, providing a resolution and marking the records as complete., • Interacts with Subject Matter Experts (SMEs) in other IT teams such as Clinical Applications, IS Admins, and Infrastructure to resolve user issues., • Maintain a strong working knowledge of all the equipment and systems supported by the IS Service Desk by keeping current with all documentation and by participating in continuing education programs., • Utilize industry best practices to maintain appropriate level of LAN/WAN and computer systems security as established. Identifies and works with IS Admins support staff to rectify any noted deficiencies., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask, • Demonstrated strong operational and analytical abilities, with superior communication, and interpersonal skills. Ability to communicate effectively with all employees., • In-depth knowledge of PC, printer, file servers, print servers and network operations., • Knowledge of network cabling switches/hubs, routers, firewalls, and network diagnostic tools, network operating systems and TCP/IP protocol is essential., • Strong knowledge of Microsoft Windows operating systems, personal computer software set up and installation, and PC connectivity., • Working knowledge of Microsoft Office Products and other PC based software applications., • High level of proficiency and demonstrated effectiveness in problem determination and resolution., • Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and willingness to work off-hours as the need arises., • Microsoft Certified Systems Engineer (MSCE) preferred., • CompTIA A+ Certification preferred, • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family. #corpwest

Job Description Summary The Support Technician is responsible for handling support requests over the phone from our customers, both internal and external. Other responsibilities include walking customers through troubleshooting steps in order to resolve their problem, assisting customers with achieving their software goals, whether user error or system issue, communicating with managers and other team members to disseminate information on fixes for common issues to expand knowledge base. Responsibilities Someone in this position at TRUNO will: • Provide excellent customer service to both external and internal customers., • Maintain ability to work a flexible schedule, including weekends and holidays., • Interact with store employees and managers over the phone to resolve any reported issues., • Provide support to service technicians and work cooperatively to resolve problems., • Continually expand the type of issues you are able to resolve unassisted., • Respond to calls in a timely manner in accordance with SLAs., • Provide service, support, installation, and training to our customers. Someone in this position at TRUNO should have: Education • A minimum of three years of experience in customer service, • At least one-year customer support in a call center environment, • Familiarity with networking, • A+, Network+, Security+ Certification(s), • Basic computer skills (required), • Dress professionally and appropriately (required), • Excellent oral and written communication (required), • Ability to think, learn, and solve problems quickly (required), • Understand wireless devices and Sonic Wall devices (preferred), • Capable of Multi-tasking (required), • Detail-oriented (required), • Organizational skills (required), • Medical, • Dental, • Vision, • Life and Supplemental Insurance, • Pet insurance, • Short/Long term disability, • Paid holidays, • Paid vacation and sick time, • Paid birthday, • 401k with 4% company match Job Type: • Full-Time We use video interviews as a part of the hiring process. We are an e-verify employer. About TRUNO Retail Technology Solutions: For more than 40 years, Truno has been partnering with grocery retailers to identify the technologies they need to help them navigate an industry that's ever-changing and increasingly competitive. Truno offers point-of-sale systems and an integrated suite of technologies that can help grocery stores reduce costs, extend the life of technology investments, run more smoothly, and improve customer service.

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated IT Field Technician II to join our team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1! Are you ready to take your career to new heights with a role that offers extensive travel opportunities? At iT1, we're looking for a dedicated IT Field Technician II who thrives on the road and excels in both internal and external responsibilities. As a critical point of contact between our organization and our valued customers, you'll engage, build, and execute cutting-edge technologies and images. In this dynamic position, you'll ensure all assigned tasks are completed to the highest iT1 standards while enjoying the adventure of traveling up to 75% of the year. If you're passionate about technology and love the idea of exploring new places, this role is perfect for you! Requirements • Travel 75% or more of the time to Client sites to execute specific project requests., • Provide excellent customer service and IT support during field visits., • Disperse equipment to the appropriate installation location onsite and install using best practices cable management., • Diagnose errors and technical problems and determine proper solutions to produce timely and detailed reports., • Validate equipment functionality., • Work with the Project Manager and senior engineers to execute projects based on priorities, goals, and objectives., • Provide notification to Professional Services management when issues are ongoing and impacting end users to keep them informed., • Document all client issues and escalate to the Project Manager., • Create documentation as needed. Job Qualification Requirements: • A minimum of 3+ years IT experience in a relevant position., • Knowledge of workstation deployment and PC applications desired., • Experience leading a small team with tight deliverable timelines., • Excellent communication skills and ability to clearly describe challenges in a timely manner., • Ability to apply critical thinking solutions during deployments when challenges arise., • Experience with high travel volume that includes navigating flights and airports in order to arrive at a client’s location., • Experience installing and troubleshooting wireless access points., • Experience and knowledge of conference room solution installation and configuration., • Experience and knowledge of IT infrastructure and server technology., • Experience and knowledge with routers, switches, firewalls, and many other network devices., • Must have excellent troubleshooting and problem-solving skills., • Experience and knowledge of TCP/IP, DNS, DHCP, VPNs., • MCSE/MCSA/MCP, A+ and/or Network+ are desirable., • Must possess excellent time management skills., • Ability to work in flexible environment based on customer scheduling requirements., • Thrives in a fast paced and changing environment with proven multitasking skills and focus on details and accuracy., • Able to lift 35 - 50lbs. Physical Demands May Include: • Lifting or carrying up to 50 lbs, • Lift 50 lbs. +, • Standing for long periods of time, • Time spent in low postures (crouching, stooping, kneeling, bending), • Climbing (ramps, stairs, or ladders), • Sit at a computer for up to 8 hours per day, • Keyboarding for up to 8 hours per day, • Reaching Overhead, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Hearing Requirements (In person speech, telephone, other sounds), • Driving, • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment)

Job Description At Bryan University we believe in challenging the boundaries of traditional education and in liberating the innate greatness in people. We know that online learning is the best option for students looking to transform their lives. We offer career-focused degree programs that empower Bryan University graduates with the knowledge and practical skills that lead directly to professional careers. Visit to learn more about what makes us stand apart. This is an onsite position working 10:00 am to 7:00 pm M-Th, 8:00 am to 5:00 pm F. We will consider applicants that reside in the following states: Arizona - near Tempe. Pay: $20.00 per hour Bryan University has been recognized as one of the Top Companies to Work for in Arizona for the past 7 years in a row! We offer a robust benefits package that includes: • *Medical, • *Dental, • *Vision, • HSA, • Telemedicine, • An Award-Winning Wellness Program, • Tuition Assistant Program, • Short- and Long-Term Disability Options, • Life Insurance, • Employee Assistance Program, • 401K with Company Match, • Generous Paid Time Off, • Volunteer Paid Time Off, • 11 Paid Holidays, • An Empowering Company Culture, • Computer Equipment Provided POSITION SUMMARY: The User Support Specialist is responsible for providing computing services and support to university faculty, staff, and students. They are charged with classrooms, workstation, application, print, and lab support. They are the public face of the ITS division and represent the user perspective in all technical operations and project activities. The User Support Specialist reports to the Director of User Support Services and is charged to understand the goals/objectives of that team and how it supports those of the ITS division. QUALIFICATIONS: Experience 2+ years of progressive experience in technical/end-user computing support including: Microsoft Windows Apple Operation Systems MS Office suite Email Calendaring Education Bachelor’s degree in computer science, or equivalent combination of education and experience. Interpersonal Skills Excellent verbal and written communication skills. Excellent customer service, communication and teamwork skills. Positive attitude and solutions-oriented thinking. Other Skills Typing MS Word MS Excel MS PowerPoint ESSENTIAL FUNCTIONS: Problem Solving Collect user information and create Help Desk tickets to identify, prioritize, track, and analyze technology related issues.Create tickets for 100% of all Help Desk calls.Diagnose and resolve at least 30% of Help Desk calls. Achieve and maintain a 90% user satisfaction rating on follow-up surveys. Develop and maintain Help Desk documentation in accordance with defined ITS standards within 3 business days of any approved changes. Establish working partnerships with ITS teams and external partners to coordinate problem resolution for operational issues and analyze root cause issues to address underlying user computing problems. Consultancy Work with ITS teams and user community in problem analysis, solution identification, issue resolution, and Help Desk ticket escalation. Provide recommendations to staff and faculty regarding the purchase of new computers and peripherals in accordance with defined ITS standards. Generate Help Desk data reports and summarize top recurring issues to provide ITS leadership with information that can be utilized to proactively prevent issues that impact users. Track open/unresolved Help Desk tickets and coordinate ITS communications with end users to facilitate issue resolution of 90% of tickets within 3 business days. Provide a daily report to Director of any tickets that are older than 3 business days. Communication: Interpret meaning and importance of information. Determine appropriate need and method for keeping team members, customers/stakeholders, and management informed. Utilize plain language in all verbal and written communication. Keep Help Desk documentation updated using defined standards within 3 business days of approved changes. Document systems and processes in accordance with defined standards within 3 business days of approved changes. Work with other ITS User Support Services team members and Director to identify common issues and develop appropriate documentation, training, and/or tip sheets for campus users. Be engaged and participate in individual discussions, project and team meetings. Information Processing & Decision Making: Prioritize allocation of time and resources in accordance with defined university and departmental priorities. Determine ticket escalation requirements within ITS to facilitate resolution of user issues of at least 90% of tickets within 3 business days. Actively look to maximize existing university investments and leverage existing systems to solve identified user problems. Actively look to automate repetitive manual processes. Coordinate with other ITS staff, functional users, and appropriate vendors to account for security (physical and logical), sustainability, disaster recovery, and business continuity measures in all solutions. *Perform other duties as required. Physical Demands/Work Environment: * Ability to work in a virtual environment using software technology including but not limited to virtual meeting tools, such as Zoom, Instant Messaging, Canvas Learning Management System (LMS). * The ability to efficiently operate a computer and its peripheral equipment (keyboard, mouse, etc.). * Ability to sit or stand for six to eight hours. * Ability to work at least 40 hours a week in office. EEO and Accessibility Statement: Bryan University is an equal-opportunity employer committed to providing a welcoming and inclusive work environment for all. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. We provide reasonable accommodations to individuals with disabilities and strive to ensure accessibility in our facilities, products, and services.