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  • Raas Infotek
    Technical Support Engineer
    Technical Support Engineer
    8 days ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • Best Sicily Bottega
    Dishwasher
    Dishwasher
    2 months ago
    $16.5 hourly
    Part-time
    Financial District, Manhattan

    Dishwasher & Prep Cook – Job Description Position Title: Dishwasher & Prep Cook Reports To: Head Chef / Kitchen Manager Employment Type: [Full-time / Part-time / Contract] Location: [Insert Location] 🧑‍🍳 Role Summary: The Dishwasher & Prep Cook plays a key role in keeping the kitchen clean, organized, and running smoothly. This position is responsible for washing dishes and kitchen equipment, assisting with basic food preparation, and maintaining a hygienic environment. It’s an essential support role for a successful and efficient kitchen. 🔧 Duties and Responsibilities: 🧼 Dishwashing: Wash dishes, glassware, utensils, pots, and pans using commercial dishwasher or by hand Sort and organize clean dishes and supplies in appropriate storage areas Clean dishwashing station, sinks, and surrounding areas throughout the shift Dispose of trash and recyclables properly and regularly Maintain proper use and cleanliness of dishwashing equipment 🔪 Prep Work: Assist chefs and line cooks with basic food prep, such as: Washing, peeling, and cutting vegetables Portioning ingredients Preparing sauces or simple dishes Label and store prepped items according to food safety standards Follow recipes and instructions precisely Maintain a clean, safe, and organized prep station 🧯 Kitchen Support & Sanitation: Follow all food safety and hygiene regulations Clean kitchen floors, walls, and surfaces as needed Help with unloading and organizing food deliveries Assist other team members during busy service periods Report equipment malfunctions or safety concerns immediately ✅ Skills and Qualifications: Ability to stand for long periods and lift up to 50 lbs Strong attention to detail and cleanliness Ability to work quickly and efficiently in a team environment Basic knife skills and interest in learning kitchen operations Previous kitchen experience is a plus but not required Food Handler’s Certificate preferred

    Immediate start!
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