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  • Shift Manager
    Shift Manager
    hace 14 días
    Jornada completa
    New Springville, Staten Island

    Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine! One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner. Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory, and labor policies and procedures. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities: Leadership and Team Management: Supervise and coordinate the activities of restaurant crew members during your shift. Delegate tasks effectively and ensure team members understand their responsibilities. Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. Customer Service Excellence: Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally. Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. Operational Oversight: Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation. Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. Monitor inventory levels and order supplies as needed to meet operational demands. Shift Scheduling and Staffing: Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. Training and Development: Train new hires on restaurant policies, procedures, and job responsibilities. Conduct ongoing training sessions to develop team members' skills in customer service, food preparation, and safety protocols. Financial Accountability: Monitor sales performance and expenses during your shift to achieve financial targets and control costs. Implement strategies to maximize profitability and optimize operational efficiency. Communication and Collaboration: Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities. Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. Knowledge of food safety regulations and best practices in food handling. Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: Ability to stand, walk, and move around the restaurant environment for extended periods. Lift and carry objects weighing up to 25 pounds. Work in a fast-paced and sometimes stressful environment. Benefits: Medical, Dental, Vision Health Plan options 401(k) Retirement Plan STD, LTD, and Life Insurance options Opportunities for career advancement within the restaurant management team. Employee discounts on meals and beverages. Training and development programs to enhance leadership and management skills. Paid Time Off in the First Year Monthly Performance Bonus Annual Awards for Top Performers Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. Compensation: $18.00 - $19.00 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    hace 29 días
    $20–$30 por hora
    Jornada completa
    Downtown Jersey City, Jersey City

    Assistant Manager (Front-of-House) – Asian Restaurant | Jersey City, NJ Bilingual English/Chinese Preferred | Full-Time | 4,000 sq ft Full-Service Restaurant About the Company We are a fast-growing Asian fusion / Sichuan-American restaurant group with multiple large-format locations across New Jersey. Our Jersey City restaurant is a 4,000 sq ft full-service, high-volume operation with a full bar and a diverse customer base. We are seeking a Front-of-House Assistant Manager to support day-to-day operations. This is a FOH-only role — no kitchen management, no ordering, no inventory responsibilities. ⭐ Key Responsibilities (Front-of-House Only) • Support the General Manager with daily FOH operations, • Maintain strong hospitality standards and ensure excellent guest experience, • Handle customer questions, complaints, and service recovery, • Supervise FOH team members (hosts, servers, bussers, bar staff), • Assist with FOH opening and closing procedures, • Oversee dining room flow, table turns, cleanliness, and atmosphere, • Manage takeout & delivery pickup operations (UberEats), • Assist with POS, order accuracy, and cash handling, • Serve as the on-duty floor lead when GM is off-site, • ❌ This Role Does NOT Include (Important), • No back-of-house or kitchen management, • No ordering or supplier communication, • No inventory or food cost control, • No recruitment or onboarding responsibilities, • No staff training or scheduling, • No cooking or food prep, • ➡ This is a pure FOH leadership position., • ⭐ Qualifications, • 1+ year experience as Shift Leader, FOH Supervisor, Assistant Manager, or similar, • Strong communication and guest-service skills, • Reliable, professional, and comfortable in a fast-paced environment, • Ability to lead and support FOH staff, • Evening & weekend availability required, • Preferred / Bonus Skills (SEO Keywords Included), • Bilingual English/Chinese (Mandarin or Cantonese) – preferred but not required, • Experience in Asian cuisine, high-volume dining, or full-service restaurants, • Familiarity with bar operations is a plus, • Benefits, • Weekly pay, • Staff meal provided, • Stable and supportive work environment, • Growth path to General Manager, • Opportunity to work within an expanding multi-unit restaurant group, • ⭐ Schedule, • Full-time, • 5–6 days per week, • Evening & weekend shifts required

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  • Bar Manager
    Bar Manager
    hace 1 mes
    Jornada completa
    Park Slope, Brooklyn

    We are seeking an experienced and motivated Bar Manager to oversee daily bar operations, lead our team, and ensure an exceptional guest experience. With at least 5 years of bar management experience and a Food & Beverage certification, you will be responsible for maintaining high standards of service, product quality, and operational efficiency. Key Responsibilities Manage day-to-day bar operations, including opening/closing procedures. Train, supervise, and schedule bartenders and bar staff. Maintain inventory, place orders, and track stock levels to prevent shortages. Ensure full compliance with health, safety, and alcohol regulations. Create and update drink menus, including seasonal or specialty cocktails. Monitor bar costs, control wastage, and optimize profitability. Deliver excellent customer service and handle escalated guest concerns. Collaborate with kitchen and management teams to support overall venue success. Oversee cash handling, POS transactions, and daily sales reports. Maintain a clean, organized, and welcoming bar environment. Qualifications Minimum 5 years of bar management experience. Valid Food & Beverage certification. Strong leadership, communication, and team-management skills. In-depth knowledge of beverages, mixology, inventory control, and bar operations. Ability to work in a fast-paced environment and multitask effectively. Excellent customer service and problem-solving skills. Preferred Skills Experience with staff training and development. Knowledge of cost control and basic financial reporting. Creativity in developing new beverage offerings.

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