Counter assistant jobs in Boston, MassachusettsCreate job alerts

Job Description Automotive Service Advisor / Service Sales Specialist Location: Newton, MA & Watertown, MA Compensation: $100,000-$200,000 total earning potential for top-level performers About the Opportunity AutoShop Recruiting is partnering with Pleasant Car Care in the Greater Boston market to identify high-potential automotive service and tire-industry professionals who are ready to step into a true Automotive Service Advisor career path. This opportunity is especially strong for someone currently working in a customer-facing tire/service environment who understands pace, customer urgency, vehicle service, sales process, and the discipline it takes to win on the front line. If you have built a strong foundation in tires, service coordination, customer communication, and fast-paced automotive retail, this is a chance to step into a full-service repair environment with significantly higher upside. Pleasant Car Care is looking for someone who wants more than a counter job. The best Service Advisors in this environment can build trust, control the customer experience, present needed work with integrity, and turn customer-service discipline into a serious six-figure automotive career. What You'll Do • Greet customers, build trust quickly, and create a professional first impression, • Listen to customer concerns and translate them into clear repair orders, • Review inspections, estimates, maintenance needs, tires, brakes, alignments, and repair recommendations, • Present service recommendations with confidence, urgency, and integrity, • Communicate clearly with customers throughout the repair process, • Coordinate workflow with technicians, managers, and other advisors, • Follow up with customers, drive approvals, and help the shop operate at a high level, • Deliver a premium service experience that keeps customers coming back What We're Looking For • 2-5 years of automotive service, tire sales, service coordination, assistant manager, crew chief, or customer-facing automotive retail experience preferred, • Strong customer communication and sales instincts, • Comfortable in a fast-paced service environment with high expectations, • Competitive, coachable, and motivated by growth and income potential, • Ability to build trust, overcome objections, and keep customers informed, • Organized enough to manage multiple repair orders, estimates, calls, and follow-ups, • Professional, team-first, and willing to learn a higher-level repair-shop operating model, • Valid driver's license Great Backgrounds For This Role • Tire Sales Associate, Assistant Manager, Service Coordinator, Crew Chief, or Service Assistant ready for a bigger career path, • Automotive Service Advisor / Service Writer, • Tire and wheel sales or service management, • High-volume customer service or automotive retail leadership, • Fast-paced sales roles where urgency, trust, and follow-up matter Why This Role Stands Out • Six-figure earning potential, with top performers capable of reaching $100,000-$200,000, • Step up from tire/service retail into full-service automotive repair sales, • Greater Boston market opportunity with a high-level independent repair client, • Strong customer-service and sales skillset can translate directly into advisor income, • Clear path for someone who has outgrown a tire-counter or entry-level service role How to Apply If you are in the tire or automotive service industry and want to turn that foundation into a true six-figure Service Advisor career, we would like to speak with you. Apply through AutoShop Recruiting, managing this search on behalf of Pleasant Car Care. Brian Rhodes Managing Partner - AutoShop Recruiting brian@autoshoprecruiting.com 214-227-7177

Job Description Job description Assistant Parts Manager Sentry Ford Lincoln 4100 Mystic Valley Pkwy, Route 16 - Medford, MA Previous auto parts experience required. Does not need to be specific to Ford/Lincoln/Mazda or to a dealership environment. Do you have a high level of personal integrity? Do you enjoy helping other people? Are you willing to roll up your sleeves to get the job done? Are you detail-oriented and still able to work at an efficient pace? If you answered yes to ALL of the above questions – we’d like to talk to you! Please apply online. Sentry has an opportunity for an Assistant Parts Manager in our beautiful facility. Job Requirements Your responsibilities are to: • Assist technicians in getting parts to repair customers cars, the first time, on time., • Assist customers at the retail counter and on the phone., • Provide assistance to the parts manager as needed to ensure smooth operation of the department. Sentry is a group of Ford, Lincoln, and Mazda franchised dealerships located in the eastern Massachusetts area. The company’s dealerships are located in Medford and Shrewsbury. All have extremely strong parts and service operations, with high volume and award-winning levels of customer satisfaction. Together, the dealerships employ 100 people and have annual sales of approximately $100 million, including about 2000 new and used retail unit sales as well as service, parts, and rent-a-car operations. The company’s operating focus on outstanding service, excellent selection, and competitive prices has led to steady growth over the last decade. Sentry is a volume-oriented, family-owned company that truly cares about its employees and its customers, and we insist on doing business with integrity. We also have a corporate goal to support worthy causes in the communities where we do business, primarily involving children and families fighting poverty and homelessness. Sentry’s "the right way to buy a car" tagline is more than just a tagline. Sentry has been a leader in customer satisfaction, winning the Ford Motor Company President's Award – Ford Motor Company’s highest honor for customer satisfaction - a record eleven times. For more information about Sentry, visit www.sentryautogroup.com. · Industry-leading benefits include health & dental, short & long term disability insurance, life insurance, paid vacation, and 401(k) plan · Women and men are both encouraged to apply. We are an equal opportunity employer. · A valid drivers’ license is REQUIRED and we do conduct a background check. · Sentry strives to maintain a drug free workplace. All offers of employment contingent on a drug screen for substances illegal in Massachusetts. Job Type: Full-time Salary: $60,000.00 - $75,000.00 per year Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible schedule, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Vision insurance Schedule: • Full time Supplemental pay types: • Bonus pay Work Location: In person

Job DescriptionDescription: Are you an individual who thrives on accountability, continuous improvement, and being empowered to contribute to your team? Do you enjoy working in a fast-paced, purpose driven environment where your role directly impacts organizational success? If you're ready for a high-impact role and want to help shape the future of a growing company, we want to hear from you. Cloverkey is a trusted name in retail gift shops within hospital systems. As a family-owned business, we are built on values of hard work, integrity, and exceptional customer service. We are looking for a Shift Supervisor who embodies these qualities and is ready to take our accounting area to the next level. SCHEDULE: 35 - 40 hours per week, including weekends as needed. • Opening Shift: 6:45a - 3p, • Closing Shift: 12p - 8:15p Gift Shop Hours: Monday to Friday: 7:00am to 8:00pm Saturday to Sunday: 9:00am to 7:00pm RESPONSIBILITIES: • Helps customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions, and preparing merchandise for delivery., • Assist manager in realizing or exceeding determined sales plans and target metric objectives, • Ensure consistent execution of company’s marketing and visual presentation, • Set up advertising displays and arrange merchandise on counter or tables to promote sales, • Train staff on how to drive sales through consistent development of product knowledge and customer service standards, • Ensure compliance to policies and procedures and report concerns to Store Manager, • Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management; receive incoming product shipments as required, • Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked, • Cash Management, • Responsible for his or her own cash handling. Every shift starts with the incoming employee counting down the register drawer to ensure accuracy. In the event of a shift change (with one employee leaving and a new employee coming in) the outgoing employee will count the drawer in the presence of the incoming employee (or Store Manager or Assistant Store Manager), • Follow company policy for taking credit cards and other forms of payment (e.g. cash, payroll deduction, hospital charge account, etc.). Employees must properly notate any cash overages or shortages per company policy and notify the Store Manager immediately of unexplained differences of more than $10, • Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork, • Shift Supervisors have additional responsibility to ensure the gift shop opens when Sales Associates fail to secure a replacement and when the Store Manager/Assistant Manager is unable to work scheduled hours, • Maintains clean and tidy workspace, including supervision of cleaning services, • Other responsibilities as requiredRequirements:, • High School diploma or equivalent, • Minimum of 2 years of Retail Experience required, • Supervisor experience preferred but not mandatory., • Minimum of 1 year of cash handling experience preferred, • Basic computer skills, familiarity with point-of-sale tracking technology a plus KNOWLEDGE, SKILLS AND ABILITIES • Stand for long periods of time, • Strong sales skills with the ability to upsell and cross-sell products, • Strong customer service skills with the ability to build rapport with customers, • Excellent phone etiquette and communication skills, • Basic math skills for processing transactions, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Effective time management skills to prioritize tasks and meet deadlines

Job DescriptionThe Assistant Store Manager supports the Manager with the day to day operations in the cafe. You care about the craft of coffee & bagels, the communities that we serve, the teams that we build, and the relationships that grow along the way. You are focused on serving the best coffee & bagels in a fast paced environment and think quick on your feet to adapt to the situations at hand. You know how to leverage the strengths of your team to build a one of a kind customer experience that both embraces and elevates an inclusive work culture. You will • Support store operations while assisting the store manager in carrying out goals for the store and for the team., • Able to train all new hires (shift leads, baristas, and counter)., • Conducts live bar training for all new baristas and attends workshops and regular meetings with Coffee Education Manager., • ASMs may be required to travel to other locations in order to conduct live bar training if those locations do not have an ASM available, • Role model on the floor communication and deployment and provide shift leads with best practices, coaching, and feedback., • Show a willingness to improve and receive feedback and also provide respectful, constructive feedback to others by sharing best practices., • Communicate problems and discrepancies to the store manager., • Ensure all customers have a hospitable and welcoming experience by coaching the team on how to engage with customers to exceed their expectations., • Promote and maintain a respectful work environment where all employees and customers are treated with respect and dignity.You are, • Searching for a career in food & beverage in a dynamic, growing company, • Passionate about the craft & care that goes into great food & beverage, • Reliable and a team player - your manager and teammates can depend on you to be punctual with a positive attitude, • Thoughtful and looking to connect with the communities we serve by creating memorable experiences, • Observant. You care about the little things and have an eye for detail., • Eligible to work in the United States, • A team player and work with all levels in the company to build a great work culture.You have, • Basic math & computer skills, • A full-time scheduling availability and is available to work mornings, evenings, weekends, and holidays, • An eye for analytics and noticing trendsSome of our benefits, • Health & dental insurance eligibility after 60 days of employment, • Paid time off, • Free drinks at any of our cafes, • A staff meal policy for when you are working, • Discounts on whole bean, food & pastry, and bottled beverage, • 401k with a company match Compensation • $48k (not tipped) Salaried Position Our Assistant Store Manager positions are dynamic roles. Below are some of the physical demands the job will make of you.• Ability to stand and walk for long periods of time. You will be on your feet for most of the day moving between stations & attending to the cafe• Use of hands to reach, grip & perform specific movements. You'll use your hands to operate a register, handle knives to cut bagels, spread cream cheeses, and serve coffee & tea (among other responsibilities)• Squat, bend, and reach for items below your waist and above your shoulders. For example, you will need to bend down into a fridge to grab product, or reach above to grab cups• Ability to push/pull, lift/carry or move up to 50 pounds. For example, you'll handle gallons of milk, daily food orders, change trashes and carry dishes• Climbing stairs and ladders. You may need to use a step ladder to reach something or navigate up & down stairs to access storage areas. Pavement Coffeehouse is an equal opportunity employer and embraces diversity in the workplace. We value an open mind, a positive attitude, and a passion for service & teamwork. We hire based on these qualities, a job's requirements, our business needs, and an applicants qualifications. We do not tolerate discrimination or harassment of any kind in the hiring process or the workplace. We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. We also provide reasonable accommodations to applicants/employees to practice their religious beliefs. To request a religious accommodation contact your Area Manager or Director of Operations. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Title: Restaurant Assistant General Manager Concept Type: Counter Service – Fast Casual/ Scratch-Kitchen Restaurant Location: Boston, MA Salary: $70,000 – $80,000 per year + achievable bonus Discover a dining experience dedicated to quality ingredients and a welcoming community atmosphere. We proudly operate with a clear mission to bring people together over traditional burgers made from all-natural and savory ingredients. Built on the belief that great food and genuine community go hand in hand. Serving premium flat-top burgers and authentic worldly eastern food that brings together two distinct culinary traditions under one roof, united by a shared commitment to craft, quality, and bold flavor. Our culture here is warm, energetic, and people-first, attracting a team that takes pride in delivering an exceptional guest experience every single shift. If you are ready to lead with purpose and grow alongside a brand that is just getting started, this is where you want to be. About the Role This is a hands-on, boots-on-the-ground leadership role. As the Restaurant Assistant General Manager in Boston, MA, you're not managing from a back office, you're on the floor, side by side with your team, running the show. You'll oversee day-to-day operations, lead and develop your crew, maintain high standards for food quality and guest experience, and drive the kind of results that fuel growth. Job Qualifications To be considered for the Restaurant Assistant General Manager position in Boston, MA, candidates must meet the following requirements: • Previous restaurant management or leadership experience — you've been here before and you know what it takes, • Proven ability to lead, coach, and hold a team accountable with confidence and consistency, • PEOPLE FIRST mentality!, • Knows how to have fun on the job and has an elevated charisma!, • Experience managing labor, scheduling, and cost controls, • Solid understanding of P&L management, budgeting, and inventory systems, • Ability to stay calm, think clearly, and make smart decisions under pressure, • Strong customer service mindset with sharp problem-solving skills, • Reliable, punctual, and professional — you set the standard, • Flexible availability including nights, weekends, and holidays, • Strong communication skills with both staff and guests, • Working knowledge of food safety and cleanliness standards, • Social media or local store marketing experience, • Strong recruiting and hiring background, • A genuine passion for hospitality and team culture, • Experience developing managers or building leadership pipelines Bonus Points (Nice to Haves): • Experience in fast casual or high-volume restaurant environments, • New restaurant opening experience is an added plus, • Experience opening or scaling restaurant locations, • Multi- Unit experience. Job Responsibilities: As the Restaurant Assistant General Manager in Boston, MA, you will: • Run day-to-day restaurant operations with confidence and accountability, • Work shoulder-to-shoulder with team members on the floor — this is a hands-on role, • Ensure all shifts are properly staffed and schedules are built to support the business, • Maintain high standards for food quality, cleanliness, and guest experience, • Lead, coach, and develop your team — building a culture of accountability and pride, • Resolve guest issues and operational challenges quickly and professionally, • Monitor labor costs, manage inventory, and keep an eye on the bottom line, • Drive sales and profitability while keeping the guest experience front and center, • Uphold all food safety and sanitation standards, • Support the company's growth by helping build systems, processes, and leadership pipelines Why Join This Team • Competitive salary of $70,000 – $80,000 per year + achievable bonus, • A growing concept with real opportunity to grow with the brand, • A culture built on good times, great people, and genuine hospitality, • Hands-on leadership role where your impact is felt every single day, • A supportive team environment that values people first This Restaurant Assistant General Manager opportunity in Boston, MA is the right fit for a leader who loves being in the mix, building strong teams, and delivering exceptional guest experiences in a fast-paced, fast-casual environment. If you're ready to lead with energy, ownership, and heart, we want to hear from you. To apply, please send your resume to Linda at Gecko Hospitality Company DescriptionGecko Hospitality in New England is a premier North American recruitment firm. Covering MA, NH, ME, VT, RI, and CT, the branch connects top-tier management and executive talent with leading hospitality organizations. Led by experienced former hospitality operators, including Franchise Partners Evan Kaplan and Brian Blum, the New England team leverages their firsthand industry knowledge to carefully assess candidates for both operational competency and cultural fit. Key Focus Areas: Target Sectors: Restaurants (quick service to fine dining), hotels, resorts, private clubs, casinos, catering, and corporate dining. Roles Placed: Executive and senior leadership, including General Managers, Executive Chefs, Directors of Operations, and C-suite executives. Core Services: Executive search, talent strategy, organizational design, and leadership pipeline development. Operating exclusively within the hospitality niche, the firm provides customized, relationship-driven recruitment solutions that accelerate business performance and advance professional careers.Gecko Hospitality in New England is a premier North American recruitment firm. Covering MA, NH, ME, VT, RI, and CT, the branch connects top-tier management and executive talent with leading hospitality organizations.\n\nLed by experienced former hospitality operators, including Franchise Partners Evan Kaplan and Brian Blum, the New England team leverages their firsthand industry knowledge to carefully assess candidates for both operational competency and cultural fit.\n\nKey Focus Areas:\n\nTarget Sectors: Restaurants (quick service to fine dining), hotels, resorts, private clubs, casinos, catering, and corporate dining.\nRoles Placed: Executive and senior leadership, including General Managers, Executive Chefs, Directors of Operations, and C-suite executives.\nCore Services: Executive search, talent strategy, organizational design, and leadership pipeline development.\n\nOperating exclusively within the hospitality niche, the firm provides customized, relationship-driven recruitment solutions that accelerate business performance and advance professional careers.

Job Description Job Title: Restaurant Assistant General Manager Concept Type: Counter Service – Fast Casual/ Scratch-Kitchen Restaurant Location: Boston, MA Salary: $70,000 – $80,000 per year + achievable bonus Discover a dining experience dedicated to quality ingredients and a welcoming community atmosphere. We proudly operate with a clear mission to bring people together over traditional burgers made from all-natural and savory ingredients. Built on the belief that great food and genuine community go hand in hand. Serving premium flat-top burgers and authentic worldly eastern food that brings together two distinct culinary traditions under one roof, united by a shared commitment to craft, quality, and bold flavor. Our culture here is warm, energetic, and people-first, attracting a team that takes pride in delivering an exceptional guest experience every single shift. If you are ready to lead with purpose and grow alongside a brand that is just getting started, this is where you want to be. About the Role This is a hands-on, boots-on-the-ground leadership role. As the Restaurant Assistant General Manager in Boston, MA, you're not managing from a back office, you're on the floor, side by side with your team, running the show. You'll oversee day-to-day operations, lead and develop your crew, maintain high standards for food quality and guest experience, and drive the kind of results that fuel growth. Job Qualifications To be considered for the Restaurant Assistant General Manager position in Boston, MA, candidates must meet the following requirements: • Previous restaurant management or leadership experience — you've been here before and you know what it takes, • Proven ability to lead, coach, and hold a team accountable with confidence and consistency, • PEOPLE FIRST mentality!, • Knows how to have fun on the job and has an elevated charisma!, • Experience managing labor, scheduling, and cost controls, • Solid understanding of P&L management, budgeting, and inventory systems, • Ability to stay calm, think clearly, and make smart decisions under pressure, • Strong customer service mindset with sharp problem-solving skills, • Reliable, punctual, and professional — you set the standard, • Flexible availability including nights, weekends, and holidays, • Strong communication skills with both staff and guests, • Working knowledge of food safety and cleanliness standards, • Social media or local store marketing experience, • Strong recruiting and hiring background, • A genuine passion for hospitality and team culture, • Experience developing managers or building leadership pipelines Bonus Points (Nice to Haves): • Experience in fast casual or high-volume restaurant environments, • New restaurant opening experience is an added plus, • Experience opening or scaling restaurant locations, • Multi- Unit experience. Job Responsibilities: As the Restaurant Assistant General Manager in Boston, MA, you will: • Run day-to-day restaurant operations with confidence and accountability, • Work shoulder-to-shoulder with team members on the floor — this is a hands-on role, • Ensure all shifts are properly staffed and schedules are built to support the business, • Maintain high standards for food quality, cleanliness, and guest experience, • Lead, coach, and develop your team — building a culture of accountability and pride, • Resolve guest issues and operational challenges quickly and professionally, • Monitor labor costs, manage inventory, and keep an eye on the bottom line, • Drive sales and profitability while keeping the guest experience front and center, • Uphold all food safety and sanitation standards, • Support the company's growth by helping build systems, processes, and leadership pipelines Why Join This Team • Competitive salary of $70,000 – $80,000 per year + achievable bonus, • A growing concept with real opportunity to grow with the brand, • A culture built on good times, great people, and genuine hospitality, • Hands-on leadership role where your impact is felt every single day, • A supportive team environment that values people first This Restaurant Assistant General Manager opportunity in Boston, MA is the right fit for a leader who loves being in the mix, building strong teams, and delivering exceptional guest experiences in a fast-paced, fast-casual environment. If you're ready to lead with energy, ownership, and heart, we want to hear from you. To apply, please send your resume to Linda at Gecko Hospitality

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Supports smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. In addition to medical assisting, provides administrative tasks as needed, including but are not limited to greeting, check-in, and scheduling. Assists patients who have physical and psychological limitations with ambulation and patient care functions. • Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures. Ensures that all patient care areas are clean, organized, stocked and ready for patient use. Escorts patients to ancillary service areas such as radiology and lab as needed., • Performs appropriate point of care testing, such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. Provides patients with relevant instructions for specific tests and procedures., • Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates., • Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners. May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs., • Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR. During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet)., • Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards. Procures and correlates medical correspondence as directed by department., • Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and informs patients and providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Ensures waiting room materials are organized and stocked as directed by the department. May answer and screen telephone calls., • High School diploma or GED required., • 0-1 years related work experience required., • Basic familiarity with computers. Ability to navigate at a basic level within web-based applications., • MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation., • Phlebotomy certificate Pay Range: $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Performs both administrative and clinical functions to support smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. Duties include but are not limited to greeting, check-in, scheduling and medical assisting. Assists patients who have physical and psychological limitations with ambulation and patient care functions. Reports to Practice Manager or RN with input from assigned Physicians, Nurses or other health care providers. • Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures. Ensures that all patient care areas are clean, organized, stocked and ready for patient use. Escorts patients to ancillary service areas such as radiology and lab as needed., • Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates., • Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners. May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs., • Performs appropriate point of care testing, such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. Provides patients with relevant instructions for specific tests and procedures., • Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR. During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet)., • Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements., • Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards. Procures and correlates medical correspondence as directed by department., • Performs check-in utilizing a computer system, according to standard processes. This includes but is not limited to registration and verification of demographic and fiscal information, collecting copayments, collecting/verifying health care proxy and providing patients with visit questionnaires/forms., • Use computer system to record whether appointment was cancelled or patient did not keep the appointment (visit disposition)., • Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and informs patients and providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Ensures waiting room materials are organized and stocked as directed by the department. May answer and screen telephone calls. 1. High School diploma or GED required. 2. 0-1 years related work experience required. 3. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. 4. MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation., 2. Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. 2. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. 3. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. 4. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. 5. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. 7. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. 8. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations., 3. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work. 2. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. 3. Potential exposure to adverse environmental conditions i. Daily: Exposure to dust, gas, fumes, steam, chemicals, Protective equipment required (Respirator, earplugs, mask, gloves, eyewear etc), Potential exposure to infectious diseases and/or airborne pathogens, Potential exposure to infectious diseases and/or bloodborne pathogens. 4. Health Care Status: HCW1: Regular, day-to-day contact; both face-to-face and hands-on (having close contact within three feet for at least five minutes). Examples: physicians, clinical nurses, phlebotomist, medical assistants, PFT tech, and x-ray tech.- Health Care Worker Status may vary by department Close work (paperwork, visual examination), Color vision/perception, Visual clarity feet, Hot/Cold, Sharp/Dull, Smell, Conversation, Monitoring Equipment, Telephone, Background Noise. Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. This job requires frequent sitting, walking, standing, bending neck, bending waist, twisting neck, twisting waist, Power Grasping using both hands, Fine Manipulation using both hands, Pushing/Pulling using both hands, Keyboard use, Reaching-above shoulder height, Reaching-below shoulder height, Lifting and carrying items weighing up to 10 lbs, Lifting and carrying items weighing up to 25 lbs, Lifting and carrying items weighing up to 50 lbs, Lifting and carrying items weighing up to 75 lbs, Lifting and carrying items weighing up to or more than 100 lbs, Pull up and/or reposition patient weighing up to 100 pounds without assistance, Pushing items weighing up to 10 lbs, Pushing items weighing up to 25 lbs, Pushing items weighing up to 50 lbs, Pushing items weighing up to 75 lbs, Pushing items weighing up to or more than 100 lbs. Rarely there may be Pull up and/or reposition patient weighing up to 250 pounds with assistance, Push a wheelchair or wheeled bed containing a patient weighing up to 250 pounds, with assistance. Pay Range: $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

Job Description Location: 1035 Cambridge Street Category: Research Department: CHA Center for Mindfulness Job Type: Temporary Union Name: Non Union Length Of Shift(s) In Hours: 4 Shift Start + End Times:8a-12p Hours/Week:20.00 Weekend Requirements: no Holiday Requirements: no On Call Requirements: no Hourly Pay rate: 20 Heallthcare or looking for a career change? If you are looking to make a difference CHA's temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day. Summary: Under general direction, assists the sr. research assistant or other research investigators by performing moderately complex research and experimentation following established protocols; performs routine lab and equipment maintenance, such as cleaning glassware, counter tops, and equipment; sets-up and operates various scientific apparatus; assists with research projects and may perform independent research or performs various clerical and editorial duties; compiles, processes and analyzes data; performs supervisory and training duties. Responsibilities: • Research tasks include conducting phone interviews in Spanish and English with research study participants., • Conducting literature searches and preparing bibliographies for scholarly papers., • Creating tables and graphs., • Creating presentations., • Tracking and reporting data collection efforts., • Maintaining content on Center website., • Supporting grant proposal submissions., • Responsibilities include some administrative tasks such as general office support and helping with preparations for large research meetings. MINIMUM QUALIFICATIONS : Other information: Education/Training: BA required, preferably in the social sciences Work Experience: Excellent organizational and interpersonal skills, high attention to detail; bilingual Spanish skills; strong writing, typing, and editing skills are required Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.