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Job DescriptionCompany Description America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price. For more details about America's Best, visit AmericasBest.com. At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday we’re closed! Job Description What would you do? – The Specifics • Ensures high quality customer service while following all safety protocols., • Ensures a smooth flow of customers through the store., • Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol., • Processes and understands managed care plans while obtaining document information from the insurance company as needed., • Provides customers basic and accurate information., • Schedules and confirms appointments, follow-up visits and classes., • Files all patient records daily and pulls patient files for the next day's appointments., • Checks order status and notifies customers when orders are in or of any delays., • Keeps reception area tidy and presentable with all necessary materials., • Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies., • Participates in regularly scheduled mandatory communication meetings. Qualifications Are you the right fit? – The Suitable Talent • Fluent in reading and speaking both English and Spanish., • Experience as a Receptionist, Front Office Representative or similar role preferred but not required., • 0-2 years related experience or training preferred., • Experience handling multiple phone lines preferred., • Strong customer service skills required Additional Information At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future. Our Benefits Include: • 401k retirement savings with company match and stock purchase plan, • Paid sick time, • Parental leave, • Employee eyewear discount, • College scholarship program Focus on Professional Growth and Career Fulfillment: • Training programs available, • Access to educational courses We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Job Description POSITION: Lead Residential Aide (Full-Time) DEPARTMENT: ODAAT/Shelter Services REPORTS TO: Director of Shelter Services PROGRAM SUMMARY: One Day At A Time (ODAAT) is a partner of the Urban Affairs Coalition (UAC). ODAAT houses men and women who are afflicted by addiction and homelessness. Case management services and prevention for HIV/AIDS is also offered at select locations. Through our holistic array of services at ODAAT, consumers can expect the support of ODAAT staff to bring systems together to help achieve positive outcomes. Staff offers support in the following areas: recovery coaching and mentoring, linkage to health and social services, transitional housing, and community outreach. POSITION SUMMARY: The Lead Residential Aide provides on-site supervision of the operation of ODAAT shelters and support services to consumers. In this therapeutic residential setting, the Supervisor in accordance with established program objectives and the treatment goals of each individual being served, core responsibilities include the continued assurance of the safety and security of the residents within the 24-hour day, seven day per week facility. The Lead Residential Aide operates as the lead residential aide and manages the individualized care, activities of daily living, and directs/plans the residents’ leisure and therapeutic activities, work and day programming. This position also conducts and manages all duties necessary to maintain a compliant and sanitary living environment including, but not limited to, laundry and housekeeping. This work is performed in accordance with appropriate procedures under the supervision of the Shelter Director and clinical staff who reviews and observes client files, compliance supervision, regulatory outcomes and human service/court ordered plans in progress, residents’ responsiveness, timely report/billing submission, periodic staff meetings, inspection of living areas, and the Residential Aide Standard Operating Procedures. The Lead Residential Aide also creates, manages and submits Residential Aide schedules, activities and designated shift routine and other assignments as outlined by the Shelter Director. KEY DUTIES AND RESPONSIBILITIES • Receives new clients, completes intake paperwork, creates proper client files and orients new clients to ODAAT services and its policies, • Stores, administers, and documents the monitoring of medications taken by residents in accordance with agency’s policies and procedures, applicable laws, and regulations governing such activities, • Completes hourly house rounds and records findings in logbook, • Prepares and/or supervises preparation of meals, • Encourages compliance with house and regulatory expectations, • Assists consumers to see that adequate supplies are on-hand ( e.g., cleaning agents, paper products), • Creates, manages and submits Residential staff schedules and disciplinary reports, • Creates, manages and submits reports, keeps attendance and other documentation, as needed, • Attends residential staff meetings as directed by Shelter Director and other staff meetings and trainings, as required, • Takes an active role in client hygiene, as necessary, • Maintains building and grounds including proper maintenance of living area, as assigned, • Assists with group while monitoring safety needs and encouraging participation, • Transports clients, using ODAAT vehicles, as necessary, • Ability to provide direct leadership responsibilities on site in the absence of the Shelter Director, as directed., • Manage performance management functions of the staff, • Provides job shadow training to all new hire Residential Aides at the designated, • Resolves client/site issues as they occur on site in concert with the Shelter Director, • Provide assistance with the intake and Case Management Service Plan process as needed EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES: • Associates degree with 2 years of related experience required; Bachelor’s Degree, preferred, • Residential Aide or related training/certifications, preferred, • Proficient with Microsoft Office software, including Excel and Outlook, • Proficient with Google search and email, • Demonstrated written and verbal communication skills including typing and writing, • Must possess strong interpersonal and customer service skills, • Must have the ability to work independently and as a team member, • Must take initiative and ability to identify process improvements, • Knowledge of first aid methods and techniques, • Ability to learn and apply written policies and procedures related to work, • Ability to concentrate on a designated area for extended periods, • Able to set and observe appropriate boundaries with clients, • Possess well-developed decision-making skills and attention to detail with a high level of accuracy, • Ability to excel in a diverse, collaborative team environment, • Able to multi-task and remain calm in demanding and unpredictable situations, • Possess ability to understand various Homeless operations and procedures, • Able to maintain a professional, customer service-oriented attitude at all times, • Ability to meet face-to-face with homeless and adjudicated individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc., • Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, Parole Officers, compliance and program analyst, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriate assertiveness as situation may demand, • Possess excellent time management skills and the ability to work with minimum supervision, • Ability to transport individuals as needed, and travel to various sites and locations daily, • Able to meet a flexible work schedule including holidays, evenings and weekends, • Available on-call for emergencies by telephone and/or cell phone; and, • Performs any other duties assigned LICENSES AND CERTIFICATIONS • Valid Pennsylvania driver’s license, preferred PHYSICAL REQUIREMENTS • Able to lift/move weight up to 75 lbs., • Vision adequate to perform the responsibilities and functions of the job efficiently., • Must be able to sit for 2 or more hours per day., • Must be able to stand for 2 or more hours per day., • Must be able to operate a PC/hand-held digital device for more than 2 hours per day., • Must be able to drive or ride in a moving vehicle for 2 hours or more. WORK ENVIRONMENT The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless and adjudicated community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, and pre-employment drug/alcohol screen. Interested applicants should include their resume with salary requirements. Telephone calls will not be accepted UAC/ODAAT is an Equal Opportunity Employer

Job DescriptionDescription: About Advocare, LLC Advocare, LLC is an integrated independent physician owned and governed multi-specialty medical organization which delivers exceptional care throughout New Jersey, Pennsylvania, and Delaware. It includes approximately 900 pediatricians, family practice physicians and specialists, along with mid-level providers, each of whom has strong bonds to the children, adults, families and communities they serve throughout the tri-state area. Advocare physicians promise to bring to each patient their vast experience, a pursuit of continuing education and a true love for the practice of medicine. They are proud to provide the highest quality healthcare with a personal, caring touch which focuses on the health, safety, well-being and overall needs of their patients and their families. Advocare physicians offer medically integrated excellence for every healthcare need in life. For more information visit: Advocare, LLC The Contracts Clerk provides support to Advocare, LLC and its Care Centers. The Contracts Clerk will be responsible for managing and maintaining all company contracts, including Master Service Agreements (MSAs), Non-Disclosure Agreements (NDAs), Leases, Employment Agreements and other legal documents, within the company’s contract database program (MediTract). This role requires meticulous attention to detail, exceptional organizational skills, and the ability to work collaboratively with various departments. Responsibilities • Initial data entry and document management (upload all current agreements into MediTract)., • Ability to review contracts to identify special terms, such as execution dates, expiration dates and renewal provisions, and enter such terms into Meditract., • Ongoing contract administration, including obtaining incoming contracts and agreements and ensuring timely data entry and document management., • Maintain and update Meditract with new agreements and any amendments to existing contracts., • Track key contract milestones, such as renewal dates and compliance requirements., • Generate and distribute reports to leadership and management as needed., • Identify and flag agreement issues, such as incomplete signatures, missing documents, or non-compliance with contract terms., • Follow up on outstanding contracts, ensuring timely execution and resolution of issues., • Liaise with internal stakeholders to resolve contract-related queries and discrepancies., • Opportunities to assist with legal research, from time to time. The position reports to the Chief Legal Officer and General Counsel. Language Ability Ability to read and interpret documents such as agreements, mail, safety rules, operating and maintenance instructions and procedure manuals. Ability to write reports and correspondence when requested. Ability to speak effectively and clearly to colleagues and visitors. Reasoning Ability Ability to solve practical problems and address a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to an office environment with ringing phones, printing equipment and people moving around. This role uses standard office equipment. The noise level in the work environment is usually low to moderate. This position is a hybrid remote position. The successful candidate will be able to work from home. Physical Demands The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, to walk, to use hands to finger, handle or feel and to reach with hands and arms. Pre-Employment Screening Part Time Employee Benefits Available: • Vision care plans, • Flexible Spending Accounts (FSAs), • Bachelor’s degree; candidate for a Juris Doctor degree., • Strong attention to detail, a positive attitude, and a team player., • Ability to operate within a fast-paced environment., • Excellent written, verbal, and interpersonal communication skills., • Ability to work independently and manage multiple priorities., • Collaborative approach and strong customer service orientation., • Problem solving, time-management and innovative solutions skills., • Strong organizational skills., • Professionally skilled in personal presentation, verbal and written communication., • Proficiency in Microsoft Office software applications., • Ability to maintain security of corporate proprietary information and confidential data., • Ability to excel in a fast-paced environment with multiple service locations and a broad set of diverse stakeholders, including physician leaders., • Experience with contract database program (MediTract) a plus.

Job DescriptionWe are a leading Medical Device and Equipment company focused on 5 innovative segments of the U.S Healthcare market. We are a fully integrated company with internal resources dedicated to the development and promotion of medical supplies and device products. We believe that our proven products and customer focused marketing and sales efforts distinguish us within the medical industry. We are seeking aggressive, results-oriented individuals who will be able to drive branded Medical product sales within a defined territory. Excellent compensation with strong incentive potential which is linked directly to your ability to increase business within your assigned medical sales rep territory. The Medical Sales Representative will promote our innovative products to hospitals, urgent care facilities, nursing homes, primary care and specialty physicians. We are expecting to launch a number of new products in 2026 to our Medical Sales Rep team as well and beyond to further distinguish ourselves as a market leader. Medical Sales Rep responsibilities include, but are not limited to: • Must be authorized to be employed in the United States, • Have a valid driver's license, • At least some success with abilities in business-to-business sales;, • Ability to effectively manage a physician-based customer base, • Skills to communicate clinically based evidence to healthcare professionals Send us your RESUME today!!!!!! Powered by JazzHR gjIELvUnCc

Job Description POSITION: Residential Aide (Part-Time/Full-Time) DEPARTMENT: ODAAT/Shelter Services REPORTS TO: Lead Residential Aide/After Hours Manager Job Description PROGRAM SUMMARY: One Day AT A Time (ODAAT) is a Program Partner of the Urban Affairs Coalition (UAC). ODAAT houses men and women who are afflicted by addiction and homelessness. Case management services and prevention for HIV/AIDS is also offered at select locations. Through our holistic array of services, ODAAT consumers can expect the support of staff to bring systems together to achieve positive outcomes. Staff offers support in the following areas: recovery coaching and mentoring, linkage to health and social services, transitional housing, and community outreach. POSITION SUMMARY: This position offers provisional care to clients and supports the operation of the ODAAT Shelter Programs. Specifically, the Residential Aide provides services to consumers in a therapeutic residential setting in accordance with established program objectives and the treatment goals of each individual being served. Shelters operate 24-hours per day, seven days per week. The core responsibility of the Residential Aide includes the continued assurance of the safety and security of the residents within the facility. The work is performed under general supervision. KEY DUTIES AND RESPONSIBILITIES: • Receives new clients, completes intake paperwork, creates proper client files and orients new clients to ODAAT services and its policies, • Stores, administers, and documents the monitoring of medications taken by residents in accordance with agency’s policies and procedures, applicable laws, and regulations governing such activities, • Completes hourly house rounds and records findings in logbook, • Prepares and/or supervises preparation of meals, • Encourages compliance with house expectations, • Assists consumers to see that adequate supplies are on-hand ( e.g., cleaning agents, paper products), • Provides reports, keeps attendance and other documentation, as needed, • Provides for shelter and safety needs of residents, • Attends residential staff meetings as directed by Shelter Director and other staff meetings and trainings, as required, • Takes an active role in client hygiene, as necessary, • Maintains building and grounds, as assigned, • Assists with group while monitoring safety needs and encouraging participation, • Transports clients, using ODAAT vehicles, as necessary, • Available for all shifts including weekends is required, as assigned, • Other duties, as assigned EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES: • High School Diploma or equivalent required; Related training/certifications post high school, preferred, • Familiar with Microsoft Office software, including Excel and Outlook, • Proficient with Google search and email, • Demonstrated written and verbal communication skills including typing and writing, • Must possess strong interpersonal and customer service skills, • Must have the ability to work independently and as a team member, • Must take initiative and ability to identify process improvements, • Knowledge of first aid methods and techniques, • Ability to learn and apply written policies and procedures related to work, • Ability to concentrate on a designated area for extended periods, • Able to set and observe appropriate boundaries with clients, • Possess well-developed decision making skills and attention to detail with a high level of accuracy, • Ability to excel in a diverse, collaborative team environment, • Able to multi-task and remain calm in demanding and unpredictable situations, • Possess ability to understand various Homeless operations and procedures, • Able to maintain a professional, customer service-oriented attitude at all times, • Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc., • Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriate assertiveness as situation may demand, • Possess excellent time management skills and the ability to work with minimum supervision, • Ability to transport individuals as needed, and travel to various sites and locations daily, • Able to meet a flexible work schedule including holidays, evenings and weekends; and, • Available on-call for emergencies by telephone and/or mobile phone LICENSES AND CERTIFICATIONS • Valid Pennsylvania driver’s license, strongly preferred PHYSICAL REQUIREMENTS • Able to lift/move weight up to 75 lbs., • Vision adequate to perform the responsibilities and functions of the job efficiently., • Must be able to sit for 2 or more hours per day., • Must be able to stand for 2 or more hours per day., • Must be able to operate a computer/hand-held digital device for more than 2 hours per day., • Must be able to drive or ride in a moving vehicle. WORK ENVIRONMENT The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless and adjudicated community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, and pre-employment drug/alcohol screen. Interested applicants should include their cover letter and resume along with salary requirements. (Telephone calls will not be accepted) UAC/ODAAT is an Equal Opportunity Employer

Job Description POSITION: Encampment Supportive Services Residential Aide DEPARTMENT: ODAAT/Shelter Services REPORTS TO: Culinary Manager PROGRAM SUMMARY: One Day At A Time (ODAAT) is a Program Partner of the Urban Affairs Coalition (UAC). ODAAT houses men and women who are afflicted by addiction and homelessness. Case management services and prevention for HIV/AIDS is also offered at select locations. Through our holistic array of services, ODAAT consumers can expect the support of staff to bring systems together to achieve positive outcomes. Staff offers support in the following areas: recovery coaching and mentoring, linkage to health and social services, transitional housing, and community outreach. POSITION SUMMARY: This position offers care in a blended capacity to clients and supports the operation of the ODAAT Shelter Programs. Specifically, this position provides minimum direct engagement client support and provides majority of their service in support of culinary and building management tasks. The core responsibility of the Encampment Supportive Services Residential Aide is to ensure core building functions that are vital for successful service delivery are completed. The role is designed for the individual to have flexibility to support with direct client care, culinary tasks, and building management when the need is identified by program leadership. This role provides services to consumers in a therapeutic residential setting in accordance with established program objectives and the treatment goals of each individual being served. Shelters operate 24-hours per day, seven days per week. The work is performed under general supervision. KEY DUTIES AND RESPONSIBILITIES: • Receives new clients, completes intake paperwork, creates proper client files and orients new clients to ODAAT services and its policies, • In collaboration with the Culinary Manager, assists, prepares and/or supervises preparation of meals. Also coordinates meals in the absence of the Culinary Manager., • In collaboration with the Lead Maintenance Worker, cleans and maintains facility hygiene. Coordinates facility cleaning in Lead Maintenance Worker’s absence., • Encourages compliance with house expectations, • Assists consumers to see that adequate supplies are on-hand (i.e., cleaning agents, paper products), • Provides for shelter and safety needs of residents, • Attends residential staff meetings as directed by Shelter Director and other staff meetings and trainings, as required, • Takes an active role in client hygiene, as necessary, • Maintains building and grounds, as assigned, • Assists with group while monitoring safety needs and encouraging participation, • Available for all shifts including weekends is required, as assigned, • Adhere to all company policies related to the Driver's Standard Operating Procedures, • Other duties, as assigned EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES • High School Diploma or equivalent required; Related training/certifications post high school, preferred, • Serv-Safe Certification Required within 3 months of hire., • Familiar with Microsoft Office software, including Excel and Outlook, • Proficient with Google search and email, • Demonstrated written and verbal communication skills including typing and writing, • Must possess strong interpersonal and customer service skills, • Must have the ability to work independently and as a team member, • Must take initiative and ability to identify process improvements, • Knowledge of first aid methods and techniques, • Ability to learn and apply written policies and procedures related to work, • Ability to concentrate on a designated area for extended periods, • Able to set and observe appropriate boundaries with clients, • Possess well-developed decision-making skills and attention to detail with a high level of accuracy, • Ability to excel in a diverse, collaborative team environment, • Able to multi-task and remain calm in demanding and unpredictable situations, • Possess ability to understand various Homeless operations and procedures, • Able to maintain a professional, customer service-oriented attitude at all times, • Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc., • Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriate assertiveness as situation may demand, • Possess excellent time management skills and the ability to work with minimum supervision, • Ability to transport individuals as needed, and travel to various sites and locations daily, • Able to meet a flexible work schedule including holidays, evenings and weekends; and, • Available on-call for emergencies by telephone and/or mobile phone LICENSES AND CERTIFICATIONS • Valid Pennsylvania driver’s license, preferred PHYSICAL REQUIREMENTS • Able to lift/move weight up to 75 lbs., • Vision adequate to perform the responsibilities and functions of the job efficiently., • Must be able to sit for 2 or more hours per day., • Must be able to stand for 2 or more hours per day., • Must be able to operate a computer/hand-held digital device for more than 2 hours per day., • Must be able to drive or ride in a moving vehicle. WORK ENVIRONMENT The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless and adjudicated community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check (PATCH), FBI Fingerprinting, and drug/alcohol screen. Telephone calls will not be accepted UAC/ODAAT is an Equal Opportunity Employer

Job DescriptionDescription: Certified Medical Assistant Job Description Supervision Received: Reports to the Practice Manager/Office Manager Summary/Objective: Responsible for providing high quality direct patient care and assisting providers and other clinical staff with patient care and other clinical and administrative duties in a professional manner. Ability to competently and skillfully perform all clinical and clerical functions including, but not limited to: vital signs, patient interview, electronic documentation, screening tools, lab/specimen prep, point of care collection and processing, filing, processing records, answering phones, verifying insurance, scheduling appointments and processing referrals. Must provide age-appropriate care in a manner that demonstrates an understanding of the functional/developmental age of the patient served. Essential Functions: (This list may include but is not limited to the following assigned duties) Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Completes a broad variety of administrative tasks and clinical duties including but not limited to obtaining and recording patient medical histories, receiving, and directing phone calls, ensuring successful completion of all forms · Maintaining medical supplies inventory and performing preventive maintenance to keep the medical equipment operating · Preparing patients for examination by performing physical tests, take vitals, reporting patient history summary, administering vaccinations · Give patients injections or medications as directed by physicians and as permitted by state law. · Preparing treatment rooms for clinical examinations · Counseling patients by transmitting physician’s orders and questions about the treatment · Delivering attention, compassionate support, and assistance to patients and families · Ensuring compliance with all healthcare regulations including HIPPA, OSHA, etc. · Aides staff, physicians, and other faculty as needed · Performs additional job-related duties as assigned Required Competencies (Knowledge, Skills and Abilities): The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · Firm grasp on medical practices, administrative processes, and organizational policies · Strong interpersonal and communication skills · Proficient in administrative tasks · Must be highly organized and detail-oriented; demonstrating leadership to maintain credibility · Familiarity with medical terminology and digital record systems · Ability to communicate effectively and verbalize ideas · Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrates the highest level of customer/client service and response · Demonstrates ability to achieve high performance goals and meet deadlines in a fast-paced environment Required Education and Experience: · Medical Assistant Certification or Registration required · High school diploma or equivalent required Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; walk; stand, use hands to finger, handle or feel; and reach with hands and arms. Environmental/Working Conditions: · Work is performed in a busy office environment and requires both desk and counter work. · Frequent contact with employees and outside agencies. · Continual patient contact may involve dealing with angry or frustrated patients. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve and to reflect the on-going changes in office practice. Requirements:

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The IT PPM Manager is responsible for managing the planning, prioritization, and execution of IT projects within the OIT Operations umbrella, including assessing impacts of external project pressures to project capability. They will manage productive relationships with internal and external stakeholders (typically within the City and associated agencies) and assist OIT in fostering strong and collaborative partnerships between OIT Operations, as well as with other units within OIT and various outside business partners. In this role, they will manage a small team of IT project management professionals and will work closely and collaboratively with OIT Operations leadership to set priorities and strategic directions, communicate with stakeholders, and set divisional goals for supporting our Citywide partners. They are expected to work with the OIT Operations departmental leaders to assist in promoting a collaborative, human-centered, innovative, accountable, transparent, and inclusive culture within their area. Job Description Essential Functions Management • Works to develop employees under their supervision., • Assigns projects and priorities; addresses blockers., • Manages roadmaps for the infrastructure project portfolio related to departmental priorities in collaboration with PMs, leadership, and operations staff, and constituent stakeholders. Coordinates the development and implementation of major project timelines where appropriate., • Follows effective relationship and project management processes, including appropriate metrics and tools to report on the effectiveness of those relationships, projects, and project portfolio., • Conducts regular reviews, priority-setting, and planning sessions with departmental partners. Serves as an advocate for those priorities/plans., • Analyzes performance of activities within their area and documents resolutions, identifies and remediates problem areas, and devises and delivers solutions to enhance quality of area’s services., • Monitors request handling and escalation policies and procedures; manages the processing of incoming requests to ensure courteous, timely, and effective response., • Tracks and analyzes status and trends and generates reports for internal and external audiences., • Keeps their supervisor informed of current and potential issues, activities, operational outages, and any other risks that might jeopardize project success or impact IT service delivery., • Ensures excellent project documentation., • Maintains collaborative and consultative relationships with Operations, central IT groups, Governance PMO, and departmental IT groups., • Gains an understanding of the goals, strategies, processes, and requirements of the department to which they are assigned., • Reports regularly to departmental leadership and OIT Operations on projects, services, and support.Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor’s degree is a good foundation for the work, and job-related experience around the competencies above is acceptable as well. The ideal candidate will have at least three years of supervisory, management, and/or project management experience. Relevant degrees, coursework, or certifications are a plus. Competencies, Knowledge, Skills and Abilities • Proven track record managing complex projects., • Ability to solve business problems and develop user/business-driven technology strategies and plans., • Broad knowledge and facility with operational and/or enterprise IT including foundation in core IT concepts such as networking, security, application development/implementation, data management, etc., • Strong written and oral communication skills (including ability to present ideas in user-friendly, business-friendly and technical language) and interpersonal skills with a focus on rapport-building, listening and questioning skills., • Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems., • Supports and expands a culture that is supportive of diversity, equity, and inclusion where employees from all backgrounds can succeed and thrive., • Exceptional customer service orientation. Additional Information Salary Range: $100,000-$120,000 Salary cannot exceed $120,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website: