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Customer experience manager jobs in Hoboken, New Jersey - Page 7Create job alerts

  • Dental Receptionist
    Dental Receptionist
    2 months ago
    $18–$25 hourly
    Full-time
    Elmhurst, Queens

    Job description: Overview We are seeking a professional and organized Front Desk Receptionist to join our team. This role is essential in providing excellent customer service, managing administrative tasks, and ensuring smooth daily operations at our office. The ideal candidate will have strong communication skills, proficiency with office management tools, and the ability to handle multiple responsibilities efficiently. Bilingual abilities and experience in dental reception are a must. This position offers an opportunity to work in a dynamic environment where your organizational and clerical skills will be highly valued. Responsibilities Greet visitors and clients warmly, providing exceptional customer service Manage multi-line phone systems, screen calls, and direct inquiries appropriately Schedule appointments and manage calendar bookings using Dentrix Perform data entry, filing, and maintain accurate records using Dentrix and other office software Handle correspondence, proofread documents, and ensure accuracy in all communications Support office management tasks billing, and basic bookkeeping functions Maintain a clean and organized front desk area to promote a professional environment Assist with administrative duties such as faxing, photocopying, and managing incoming/outgoing mail Provide support as a dental receptionist as needed Ensure adherence to phone etiquette standards and provide excellent customer support Skills Proficiency with Microsoft Office Suite (Word, Excel, ) and Google Workspace applications Strong organizational skills with excellent time management abilities Exceptional typing speed and accuracy patient information Bilingual communication skills are highly desirable Knowledge of multi-line phone systems and professional phone etiquette Ability to handle customer inquiries with professionalism and patience Familiarity with office procedures such as filing, proofreading, and document management Previous experience as a receptionist in dental offices is advantageous Strong computer literacy, attention to detail, and ability to multitask effectively Work Location: In person

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    2 months ago
    $18 hourly
    Full-time
    Downtown Brooklyn, Brooklyn

    We are a high-end dry cleaning and tailoring company dedicated to exceptional garment care and outstanding customer service. We are seeking a friendly, detail-oriented Customer Service Representative to join our team and help deliver a premium experience to our valued clients. Responsibilities: • Greet customers warmly and assist them with dry cleaning orders and tailoring requests, • Accurately check in garments, document special care instructions, and manage tailoring requests, • Respond to customer inquiries via email, text message, and telephone in a professional and timely manner, • Maintain accurate order records using our computer system, • Communicate effectively with the tailoring and production teams to ensure customer expectations are met, • Resolve customer questions or concerns while maintaining our high service standards, • Help maintain a welcoming and organized front-of-house environment Qualifications: • Strong attention to detail and excellent organizational skills, • Comfortable using computers and navigating order management systems, • Excellent communication and customer service skills, • Punctual, reliable, and flexible with scheduling, • Friendly personality with a genuine passion for making customers smile, • Proactive and able to anticipate customer needs, • Ability to work collaboratively in a team environment, • Capable of making quick, thoughtful decisions when needed, • Bilingual (English/Spanish) is a plus What We’re Looking For: Someone who takes pride in delivering exceptional service and understands that every interaction matters. The ideal candidate is professional, positive, detail-oriented, and thrives in a fast-paced environment while maintaining precision and care.

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  • Piercer/Stylist
    Piercer/Stylist
    2 months ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $22.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    2 months ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Position: Customer Service Representative Location: New York, Manhattan Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Explain bike features and make sure customers have a great first experience. Existing Customers: • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Inspect bikes and manage fines when necessary. Operations & Store Support: • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Support your team and supervisor with other tasks as needed. Requirements: • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary)., • Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

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  • Laundry Operations & Customer Care Associate
    Laundry Operations & Customer Care Associate
    2 months ago
    $17 hourly
    Full-time
    Manhattan, New York

    Full-Time Laundry Attendant Location: Manhattan Valley, NY Job Type: Flexible (20-40 hours/week) Start Date: Immediate Compensation: $17/hour + tips + monthly performance incentives Perks: Free laundry after 30 days Yearly raises Opportunities for growth About NYC Wash N’ Fold: NYC Wash N’ Fold is a fast-growing laundry startup reimagining wash & fold and delivery service in NYC. We’re launching our Manhattan Valley location and looking for two full-time Laundry Attendants to help set the standard as part of our founding team. If you’re dependable, take pride in your work, and want to grow with a mission-driven company, we want to hear from you. What You’ll Do: Sort, wash, dry, fold, and package customer laundry with care and attention to detail Maintain a clean, organized, and welcoming store environment Operate our Cents POS system (training provided) Support pickup and delivery logistics as needed Ensure each customer has a positive, consistent experience What We’re Looking For: Strongly prefer previous laundromat experience Experience in hospitality, hotel laundry, or logistics is a plus Comfortable using tablets and mobile apps Excellent people skills — friendly, respectful, and welcoming Dependable, punctual, and detail-oriented Female candidates are encouraged to apply to help foster a warm and safe space Spanish-speaking is a plus What We Offer: $17/hour starting pay + tips + monthly incentives Free laundry after 30 days Annual raises based on performance Room to grow into team lead or management roles as we expand A voice in how we improve day-to-day operations A supportive, team-first work environment Start Date: Immediate Schedule: Flexible with weekday and weekend shifts available Location: Manhattan, NY Eligibility: Must be legally authorized to work in the U.S. How to Apply:Apply via Indeed or Job Today Be sure to attach your resume and include a short note about your laundromat or hospitality experience — we want to hear your story. Qualified applicants will be contacted for a quick interview and a paid trial shift. Job Type: Full-time Pay: $17.00 - $18.00 per hour Benefits: Professional development assistance Work Location: In person

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