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Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Job Summary The Uniformed Armed Agent will protect people and property from possible criminal activity. By providing a high level of customer services to the Client. Agents prevent, observe, and report any unusual or suspicious activities according with site specific and post orders or special operations procedures. Armed Agents must feel comfortable responding to medical emergencies, bomb threats, hazards, fires and more. As well as, assisting local law enforcement agencies when needed. Supervisory Responsibilities: None. Duties/Responsibilities: • Patrols and monitors an assigned area; reports suspicious activities to local authorities., • Monitors surveillance cameras, inspects property, and monitors crowds., • Contacts law enforcement or fire department in case of an emergency., • After business hours, checks doors, windows, and gates to ensure the property is secure., • Investigates reports of suspicious activity on the property., • Reasonably detains persons suspected of criminal activity until law enforcement arrives., • Escorts discharged staff, trespassers, and other unwelcome parties off the premises., • Monitoring CCTV, prepare DAR (Daily Activity Reports), familiar with access control procedures, • Performs other related duties as assigned. Required Skills/Abilities: • Excellent observational skills and attention to detail., • Must be able to write accurate and thorough reports, • Customer Service Oriented, • Team player, punctual and dependable, with good de-escalation skills, and judgement, • Reliable transportation, • Flexible schedule required, most shift require weekend availability, • Authoritative verbal communication skills., • Ability to remain calm in high-pressure situations., • Ability to learn the layout of the property and buildings., • Must be able to stand for an extended periods of time, • Knowledge and experience to work with Excel, Word, Doc, iPhone/iPad, • Current BSIS guard card., • Exposed Firearm Permit. Education and Experience: • High school diploma or equivalent required., • Must be 21 years old, • Security guard training certification required., • Holster Level 3 with duty belt, • Less than lethal licenses / permits preferable (baton, taser, pepper spray), • Valid CA Guard Card and Exposed Firearm Permit, • We prefer someone with experience, 2 years’ experience minimum Physical Requirements: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: • Must be able to perform duties that require extended periods of physical activity depending on the assigned post, • Ability to stand and remain alert for extended periods of time (up to 8–12 hours), sometimes in varying weather conditions, • Ability to sit for long durations while maintaining focus and awareness of surroundings, • Ability to patrol the property on foot and access areas quickly, including walking on uneven surfaces, • Must be able to walk or climb stairs frequently, lift up to 50 lbs. occasionally, and respond quickly in emergency situations, • Vision and hearing must be sufficient to observe and respond to incidents, including during nighttime or low-light conditions, • Physically able to capture and detain individuals if necessary., • Prolonged periods sitting at a desk and monitoring surveillance equipment. Triumph Protection Group Key Attributes: • Communicates respectfully to all team members, vendors, and clients., • Models a positive attitude., • Actively listens to others and supports the team environment., • Asks questions and learns from mistakes., • Executes tasks with minimal errors in a timely and efficient manner., • Attendance is consistent and meets or exceeds company standards. EEO Statement: Triumph Protection Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Triumph Protection Group believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Part Time: Day Shift Swing Shift

Job Description Administrator Required Qualifications The Administrator must possess: • A valid, unrestricted LNHA license in the state of CA., • Bachelor’s degree in Health Administration preferred., • Must have at least three (3) years of experience in a supervisory role in a hospital, nursing home, or other related health care facility., • Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care. Major Duties and Responsibilities • Plans, develops, organizes, implements, evaluates and directs the overall operation of the facility as well as its programs and activities, in accordance with current state and federal laws and regulations., • Plans, develops, organizes, implements, evaluates, and directs the facility’s programs and activities in accordance with guidelines issued by the governing body., • Identifies, in conjunction with the Director of Nursing and selected department heads, the facility’s key performance indicators. Establishes an ongoing system to monitor these key indicators such as the Quality Assurance and Performance Improvement process throughout the facility., • Evaluates key performance indicator outcomes with department heads to determine the need for action from leadership and/or management such as re-education or revisions related to the facility’s outcomes, regulatory compliance and/or customer satisfaction., • Develops and implements processes and systems in conjunction with the Business Office Manager that maintain the fiscal health of the facility., • Develops and executes a census and occupancy management strategy that results in improved census and improved fiscal health for the facility., • Serves as the facility representative and spokesperson to the public as well as in the professional arenas. In so doing, must periodically successfully deliver a confident, concise, message on a variety of topics that is understood by a wide range of persons with diverse backgrounds and levels of education., • Leads and coordinates daily, weekly, bi-monthly or monthly management team meetings to discuss priorities and develop solutions with facility leaders such as census, collections, clinical health, survey readiness, customer service satisfaction, activity participation, etc., • Develops and maintains positive relationships with residents, employees, and family members through scheduled, deliberate positive interactions with them using face to face, phone, or other means of communication., • Evaluates work performance of department heads and maintains accountability across all departments in concert with Human Resources for expected performance outcomes in each respective department., • Facilitates, serves, attends or participates in various committees of the facility as necessary., • Knows and understands general nursing practices and procedures, OBRA regulations, Code of Federal Regulations, Appendix PP State Operations Manual, reimbursement processes, Life Safety Code regulations, applicable labor relations laws, and all other regulatory entities that may apply., • Understands, continues to learn, and teaches others about new CMS program initiatives such as value based purchasing programs like SNF-VBP, SNF-QRP, Quality Measures, Nursing Home Compare, Payroll Based Journal reporting, etc., • Ensures delivery of compassionate quality care and services across an interdisciplinary team approach as evidenced by adequate, and competent facility staff, employee turnover, general cleanliness, physical plant condition, and optimal resident functioning-physically and psychosocially., • Identifies and collaborates with members of the interdisciplinary team, physicians, consultants, and community agencies to identify opportunities for enhanced services to the residents and/or resolve issues., • Recruits talented, qualified individuals in conjunction with Human Resources to fill department head positions as a key factor in building and maintaining a strong and capable team., • Performs rounds to observe residents and ensure overall needs are being met. Knows residents by name and sight. Practices management by walking around. Makes himself/herself available to employees at all levels by practicing an open door policy., • Knows employees across all departments, all shifts by name and makes himself/herself available periodically on a routine, scheduled basis across all three shifts to gain informal employee feedback., • Conducts periodic observations of in-service education to ensure staff members delivering the education are competent with the knowledge and skill set required to accomplish employee learning., • Promotes teamwork, mutual respect, and effective communication. Promotes positivity and active daily problem solving., • Leads budget development with department heads bi-annually., • Leads, in conjunction with the Business Office Manager, weekly or bi-monthly budget compliance meetings to ensure financial goals are met., • Reviews and interprets monthly financial statements and provides relevant information to the governing board., • Makes written and oral reports/recommendations to the governing board concerning the operation of the facility., • Leads, guides and directs facility readiness related to health inspection surveys, Occupational Safety and Health Administration (OSHA) surveys, and any other regulatory entity or requirement., • Ensures follow up is completed with any “mock” survey issues identified in preparation for health surveys, OSHA surveys, and any other regulatory requirement., • Ensures the facility’s plan of correction response to any regulatory, inspection survey is completed, adequate, implemented and timely., • Communicates directly with residents, medical and nursing staff, family members, department heads and members of the interdisciplinary team to coordinate care and services. Responds and resolves complaints and concerns when necessary., • Manages and minimizes facility risk through a team approach to achieve desired outcomes in customer service, key performance indicators, employee retention and other areas as identified., • Coordinates and cooperates with the facility’s liability insurance carrier and legal representative in the unfortunate event of litigation involving the facility., • Reads and stays informed regarding regulatory, business practices and other changes influencing facility outcomes; thereby, facilitating continued success for all., • Engages as a change agent for the facility when necessary., • Ensures resident incidents and concerns that rise to a reportable event such as alleged abuse, neglect, mistreatment, misappropriation, etc. are reported to the correct entity within the stated regulatory requirement., • Promotes and encourages an environment of trust among all employees related to the overarching goal of resident safety and abuse prevention., • Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness., • Delegates administrative authority, responsibility, and accountability to other staff personnel as necessary. Additional Tasks • Treats all residents with dignity and respect. Promotes and protects all residents’ rights., • Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines., • Follows appropriate safety and hygiene measures at all times to protect residents and themselves., • Maintains confidentiality of protected health information, including verbal, written, and electronic communications., • Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer., • Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to appropriate regulatory entities. Protects residents from abuse, and cooperates with all investigations., • Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy., • Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan., • Reports work-related injuries and illnesses immediately to designated staff member., • Follows established infection control policies and procedures., • As a condition of employment, completes all assigned training and skills competency. Personal Skills and Traits Desired/ Physical Requirements/Working Conditions • Ability to read, write, speak and understand the English language., • Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public., • Must have patience, tact, and willingness to deal with difficult residents, family and staff., • Must not pose a threat to the health and safety of other individuals in the workplace., • Must be able to move intermittently throughout the workday., • Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases., • Ability to work beyond normal working hours and on weekends and holidays when necessary., • Ability to assist in evacuation of residents during emergency situations., • Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position., • May be subject to falls, burns from equipment, and/or odors throughout the day; encounter reactions from dust, tobacco smoke, disinfectants, and other air contaminants., • Subject to exposure to infectious waste, diseases and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis., • May be subject to hostile or emotional residents, family members, visitors or personnel., • Contributes to and exemplifies team work., • Makes independent decisions when circumstances warrant such action., • Possesses leadership, supervisory skills and willingness to work harmoniously with and supervise other personnel., • Successfully follows oral and written instructions., • Successfully relays information concerning residents, employees or any given subject matter., • Willing to move intermittently throughout the workday., • Willing to cope with the mental and emotional stress of the position., • Communicates with medical, nursing staff, and all departments., • Accepts call-backs during emergency conditions., • Works in office and throughout the facility., • Willing to work to task completion in spite of frequent interruptions., • Works beyond 9-5pm (normal working hours). May work weekends, and holidays when necessary. On call 24 hours per day, 7 days per week.

Job Description Market Rate Leasing Agent - The AJ Apartments, Sacramento, California USA MULTIFAMILY MANAGEMENT, INC. is engaged in the management of residential multifamily communities. We develop, build, own and manage our properties. Our properties are located throughout California and Nevada. USA Multifamily Management is a subsidiary of USA Properties Fund, Inc., a full-service, fully diversified, privately owned real estate investment and development organization. We are seeking a Leasing Associate for our 345 unit Conventional Market-Rate Community, The AJ. The Leasing Associate is the primary contact for residents and prospective renters, with the strong ability to represent the value in our community to others, provide excellent service, and convert leads to leases. The Leasing Associate is responsible for facilitating prospect outreach, leading tours, marketing the property, processing applications, and assisting residents. The Leasing Associate will report to the Community Manager. This is a non-exempt position and weekend work is required, with open flexibility to work overtime and holidays as necessary. We offer a compensation starting at $23-24 per hour with a bonus program. The regular schedule will be Sunday - Thursday. We also have a comprehensive benefit program which includes medical, dental, life insurance, paid time off, and a 401(k) plan with a generous employer matching contribution. Additionally, we offer flexible spending accounts, credit union membership, $ employee referral program, wellness incentives, employee appreciation and recognition events and activities, volunteer time off, floating holiday, employee discounts, tuition reimbursement, unpaid time off and PAID holidays. Learn more about USA at: https://www.usapropfund.com/careers.asp Essential Duties and Responsibilities: The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. • Demonstrates a strong understanding of pricing, floor plans, and other offerings the community provides., • Manages the leasing process, including performing initial outreach, following up consistently, touring the community and apartment homes, and utilizing closing techniques to secure the application., • Accurately prepares and assists new residents with all leasing paperwork, such as move-in packets, applications, lease agreements, income verifications and screenings., • Assists residents with submitting service requests, rent payments, and general questions about the community and their home., • Understands and abides by all company policies, procedures, Fair Housing guidelines, and other applicable laws., • Promotes resident satisfaction and retention by resolving complaints, answering questions, and requests in a timely manner, and taking appropriate action to address service issues., • Uses creativity to plan and carry out monthly resident events, retention efforts, and outreach marketing. QUALIFICATIONS & EXPERIENCE: • Must have at least two (2) years of experience in a sales and customer service role, lease-up or apartment leasing experience is preferred., • Strong Customer Service and Communication Skills, • Positive attitude, Professionalism, and Enthusiasm, • Excitement and an open mind for learning new things, • Team player with the ability to interact with a variety of people and personality types, • Computer skills in Microsoft Office, • Apartment software experience is a bonus (Yardi, CRM, KNOCK, OneSite, etc.), • Must have a valid CA driver’s license & reliable transportation, • High School Diploma or GED required, • Certified Apartment Leasing Professional (CALP), Certified Occupancy Specialist (COS) or any related credential preferred TO APPLY: Attach resume to online application USA Multifamily Management, Inc. is an equal opportunity employer and a drug free work place. #ZR

Job Description The Clinical Application Specialist, Ventilation is responsible for providing clinical customer support by interfacing with sales, technical personnel, and other Nihon Kohden team members to effectively implement Nihon Kohden NKV Series Ventilator Systems into customer sites. The Clinical Application Specialist will interact directly with the customer by supporting Evaluations for Clinical Acceptance and product installations at customer sites, provide advanced clinical ventilation application information and training, as well as provide clinical customer support including but not limited to phone or on-site support. Clinical Application Specialist will coordinate projects from assignment to completion and guide Customer and Nihon Kohden resources to ensure projects are successfully implemented and meet customer expectations. Essential Functions and Main Duties • Responsible for reviewing all training materials, achieving a score of 90% initially and then annually on Product Knowledge Assessment, as well as to be an expert on the operation of the NKV Series Ventilator Systems, which includes being able to teach end-users how to use and apply the device on patients., • Responsible for ensuring delivery of equipment, itemization of contents, electrical testing by hospital’s Biomed and any other requirements have been completed, prior to start of Evaluation for Clinical Acceptance or new product installation, as well as providing on-going and documentation., • Responsible for providing ongoing clinical customer support either in person or by telephone., • Responsible for making travel arrangements according to company policies and completing expense reports within designated timeframe., • Responsible for remaining clinically knowledgeable and competent and for maintaining an active respiratory therapy license and Registered Respiratory Therapy Credential., • Develop, update, and distribute documented project plan based on Customer “Kick Off” meeting(s) and Nihon Kohden resources. The key elements of the plan will include agreed upon specific deliverables, parties responsible for execution, associated timelines and current status of all assigned accounts., • Proactively advise, coordinate, and communicate between Customer and all necessary Nihon Kohden resources to resolve complex Ventilation team issues to ensure timelines are met., • Adhere to all company policies, procedures, and business ethics codes., • Duties may be modified or assigned at any time based on business need. Qualifications Education / Certification / Experience Required: • Bachelor’s degree in respiratory therapy or related discipline; relevant education and experience accepted in lieu of degree, • Valid unrestricted respiratory therapy license issued within the United States, • Active NBRC Registered Respiratory Therapist (RRT) Credential preferred, • Valid driver’s license and good driving record are required, • 3+ years of experience in PICU and adult ICU patient populations required, • Well-rounded critical care ventilator experience, with a strong knowledge of cardiopulmonology and the ability to troubleshoot complex critical respiratory ventilation issues, • Level and compensation depend on location, experience, education and skills Competencies Required: • Excellent communication skills both verbal and written, including customer service and organizational skills, • Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization, • Ability to read, analyze and interpret equipment manuals to effectively to present complex information to customers, and Nihon Kohden personnel, • Working knowledge of Windows PC’s, proficient in Microsoft Outlook email applications, and efficient with Word, Excel, and PowerPoint Office programs, • Hazardous physical, chemical and biological agent exposure is possible, • Ability to be flexible with schedule and ever-changing working environments, • Must be self-motivated and can be managed remotely, • Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English, • Able to work effectively both independently and in a collaborative team environment Compensation The anticipated range for this position is $90,000. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location. Perks and Benefits Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America Working Conditions Schedule: This is a full-time role with a schedule that flexes to meet business and customer needs. While standard business hours are generally Monday–Friday, the position requires flexibility to support travel and on-site work. This role is a great fit for someone who enjoys being in the field, working directly with customers, and building strong on-site relationships. The role includes overnight travel Monday through Friday most weeks, with a typical schedule as follows: • Monday: Early morning travel (approximately 6:00 a.m.) to the assigned hospital or site, • Tuesday–Thursday: Early start times (approximately 4:00–5:00 a.m.) with extended workdays, which can extend into the evenings (up to 11:00 p.m.–12:00 a.m.) depending on customer needs., • Friday: Return travel home, • Office/Home-Based Weeks: Approximately every 8–9 weeks, the role shifts to an office- or home-based schedule focused on administrative work, calls, planning, and preparation. Holiday, overnight, or weekend work may occasionally be required. Work hours and travel schedules may vary based on business and customer needs. Physical: Generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 25 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, and color vision. More specific details may be provided as needed or requested. Travel: Approximately 80% accross the U.S Access to Customer Sites: It is an essential function of this position to perform duties in healthcare facilities, and to achieve the necessary vendor credentialing. As part of this process, it is typically required to provide proof of vaccinations (including for COVID-19), and related personal medical information, and to comply with other criteria as needed to be able to work at customer sites. Typical vendor credentialing expenses will be paid/reimbursed by the Company. Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination, harassment, and retaliation and welcomes all qualified candidates to apply. Employment decisions are based on qualifications, experience, and business needs, without regard to legally protected characteristics. This policy applies to all employment actions, including recruitment, hiring, promotion, compensation, training, and other workplace practices. Nihon Kohden America complies with all applicable federal, state, and local laws regarding equal employment opportunity. Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights. Questions or concerns regarding this policy may be directed to Human Resources at HREmployeeServices@nihonkohden.com.

Job Description We are actively recruiting for a Commercial Insurance Account Manager, to join the InterWest Team, in our Select Business Unit! This role will be working on a book of business that consists of artisan contractors and general outdoor recreation accounts. This position requires an Account Manager who can provide high-level client service and the ability to develop and articulate innovative strategies to address the unique insurance needs of our clients. This role is also responsible for enhancing and solidifying client retention. This position can be based in our Chico, Hollister, Merced, Redding, Sacramento, San Leandro, Truckee, or Walnut Creek offices. InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients' financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases. We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be. Our team is comprised of talented professionals who: • thrive in a high energy organization, • have a desire to provide the highest quality of customer service, • are committed to giving back to the communities in which we work and live, • maintain the highest ethical standards, • enjoy a culture that encourages life-work balance, • value an inclusive, diverse work environment JOB RESPONSIBILITIES: The essentials and responsibilities for the position include the items listed below. Other duties and responsibilities may be assigned. • Maintain consistent and continuous communication with assigned clients, including tasks related to new business set up and applications, renewal applications and marketing, • Experienced understanding of insurance industry a basic understanding of the overall company, • Apply experienced knowledge and understand the extent and terms of the coverage offered, • Engage in the service process in tandem with a Broker to successfully support the client by establishing best practices and meet the service expectations of clients in accordance with the Select Business Unit Standards and workflows, • Maintain current and accurate client data in the Agency Management System, • Maintain timeliness and completeness of work when interacting with clients, agency, and carrier personnel to minimize potential for errors and omissions claims, • Account processing including, but not limited to review of quotes, policy changes and endorsement processing, preparing proposals, binding coverage, basic insurance related contract review, preparing certificate templates and correct policy forms, invoicing, premium financing and confirming policy accuracy for delivery to client, and processing final audits, • Resolve issues relating to accounting or client billing, • Review and process pending cancellations and final cancellations, • Escalate client issues to Supervisor or advise the Broker on client issues as appropriate, • Provide needed information to clients, carriers, Broker and other internal personnel, • Regular attendance and participation in InterWest’s industry specific practice groups (if applicable), • Participate in seminars/webinars and other trainings to maintain required skill levels and further develop career and industry knowledge, • Work towards a designation such as CISR or equivalent, • Maintain required continuing education annually to ensure renewal of Property and Casualty Broker-Agent License JOB QUALIFICATIONS: • 3 years commercial/general insurance account management experience, • Education – High school diploma required; some college level coursework preferred, • Excellent prioritization skills and organization skills, • Excellent written and oral communication skills, • Strong mathematical and analytical skills Required Certification – Property and Casualty Broker-Agent License The estimated starting compensation range for this full-time position is $47,500 – $65,000 annually, plus, benefits. Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Job Description We are actively recruiting for an experienced Commercial Insurance Account Manager to join the InterWest team. This role will be working on a generalist book of business. This position requires an Account Manager who can provide high-level client service and the ability to develop and articulate innovative strategies to address the unique insurance needs of our clients. This role is also responsible for enhancing and solidifying client retention. This position can be based in our Sacramento, Chico, Hollister, Redding, or Merced offices. InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients' financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases. We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be. Our team is comprised of talented professionals who: • thrive in a high energy organization, • have a desire to provide the highest quality of customer service, • are committed to giving back to the communities in which we work and live, • maintain the highest ethical standards, • enjoy a culture that encourages life-work balance, • value an inclusive, diverse work environment JOB DUTIES and RESPONSIBILITIES: The essentials and responsibilities for the position include the items listed below. Other duties and responsibilities may be assigned. • Maintain consistent and continuous communication with assigned clients, including tasks related to new business set up and applications, renewal applications and marketing, • Experienced understanding of insurance industry a basic understanding of the overall company, • Apply experienced knowledge and understand the extent and terms of the coverage offered, • Engage in the service process in tandem with a Broker to successfully support the client by establishing best practices and meet the service expectations of clients in accordance with the Commercial Lines Standards and workflows, • Maintain current and accurate client data in the Agency Management System, • Maintain timeliness and completeness of work when interacting with clients, agency, and carrier personnel to minimize potential for errors and omissions claims, • Account processing including, but not limited to review of quotes, policy changes and endorsement processing, preparing proposals, binding coverage, basic insurance related contract review, preparing certificate templates and correct policy forms, invoicing, premium financing and confirming policy accuracy for delivery to client, and processing final audits, • Resolve issues relating to accounting or client billing, • Review and process pending cancellations and final cancellations, • Escalate client issues to Supervisor or advise the Broker on client issues as appropriate, • Provide needed information to clients, carriers, Broker and other internal personnel, • Regular attendance and participation in InterWest’s industry specific practice groups (if applicable), • Participate in seminars/webinars and other trainings to maintain required skill levels and further develop career and industry knowledge, • Work towards a designation such as CISR or equivalent, • Maintain required continuing education annually to ensure renewal of Property and Casualty Broker-Agent License Job Qualifications: • 5 years insurance account management experience, • Education – High school diploma required, • Excellent organization and prioritization skills, • Strong mathematical and analytical skills, • Excellent written and oral communication skills Required Certification – Property and Casualty Broker-Agent License The estimated starting compensation range for this full-time position is $47,500 - $90,000 annually, plus, benefits. Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Job Description We are actively recruiting for an experienced Commercial Insurance Account Manager to join the InterWest team. This role will be working on a Agriculture focused book of business. This position requires an Account Manager who can provide high-level client service and the ability to develop and articulate innovative strategies to address the unique insurance needs of our clients. This role is also responsible for enhancing and solidifying client retention. This position can be based in our Chico, Hollister, Merced, Redding, or Sacramento offices. InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients' financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases. We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be. Our team is comprised of talented professionals who: • thrive in a high energy organization, • have a desire to provide the highest quality of customer service, • are committed to giving back to the communities in which we work and live, • maintain the highest ethical standards, • enjoy a culture that encourages life-work balance, • value an inclusive, diverse work environment JOB DUTIES and RESPONSIBILITIES: The essentials and responsibilities for the position include the items listed below. Other duties and responsibilities may be assigned. • Maintain consistent and continuous communication with assigned clients, including tasks related to new business set up and applications, renewal applications and marketing, • Experienced understanding of insurance industry a basic understanding of the overall company, • Apply experienced knowledge and understand the extent and terms of the coverage offered, • Engage in the service process in tandem with a Broker to successfully support the client by establishing best practices and meet the service expectations of clients in accordance with the Commercial Lines Standards and workflows, • Maintain current and accurate client data in the Agency Management System, • Maintain timeliness and completeness of work when interacting with clients, agency, and carrier personnel to minimize potential for errors and omissions claims, • Account processing including, but not limited to review of quotes, policy changes and endorsement processing, preparing proposals, binding coverage, basic insurance related contract review, preparing certificate templates and correct policy forms, invoicing, premium financing and confirming policy accuracy for delivery to client, and processing final audits, • Resolve issues relating to accounting or client billing, • Review and process pending cancellations and final cancellations, • Escalate client issues to Supervisor or advise the Broker on client issues as appropriate, • Provide needed information to clients, carriers, Broker and other internal personnel, • Regular attendance and participation in InterWest’s industry specific practice groups (if applicable), • Participate in seminars/webinars and other trainings to maintain required skill levels and further develop career and industry knowledge, • Work towards a designation such as CISR or equivalent, • Maintain required continuing education annually to ensure renewal of Property and Casualty Broker-Agent License Job Qualifications: • 5 years insurance account management experience, • Education – High school diploma required, • Excellent organization and prioritization skills, • Strong mathematical and analytical skills, • Excellent written and oral communication skills Required Certification – Property and Casualty Broker-Agent License The estimated starting compensation range for this full-time position is $47,500 - $85,000 annually, plus, benefits. Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Job Description We are actively recruiting for an experienced Commercial Insurance Account Manager to join the InterWest team. This position will be working on a construction book of business. This position requires an Account Manager who can provide high-level client service and the ability to develop and articulate innovative strategies to address the unique insurance needs of our clients. This role is also responsible for enhancing and solidifying client retention. This position can be based in our Chico, Hollister, Merced, Redding, Sacramento, or San Leandro offices. InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients' financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases. We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be. Our team is comprised of talented professionals who: • thrive in a high energy organization, • have a desire to provide the highest quality of customer service, • are committed to giving back to the communities in which we work and live, • maintain the highest ethical standards, • enjoy a culture that encourages life-work balance, • value an inclusive, diverse work environment Job Duties and Responsibilities: The essentials and responsibilities for the position include the items listed below. Other duties and responsibilities may be assigned. • Maintain consistent and continuous communication with assigned clients, including tasks related to new business set up and applications, renewal applications and marketing, • Experienced understanding of insurance industry a basic understanding of the overall company, • Apply experienced knowledge and understand the extent and terms of the coverage offered, • Engage in the service process in tandem with a Broker to successfully support the client by establishing best practices and meet the service expectations of clients in accordance with the Commercial Lines Standards and workflows, • Maintain current and accurate client data in the Agency Management System, • Maintain timeliness and completeness of work when interacting with clients, agency, and carrier personnel to minimize potential for errors and omissions claims, • Account processing including, but not limited to review of quotes, policy changes and endorsement processing, preparing proposals, binding coverage, basic insurance related contract review, preparing certificate templates and correct policy forms, invoicing, premium financing and confirming policy accuracy for delivery to client, and processing final audits, • Resolve issues relating to accounting or client billing, • Review and process pending cancellations and final cancellations, • Escalate client issues to Supervisor or advise the Broker on client issues as appropriate, • Provide needed information to clients, carriers, Broker and other internal personnel, • Regular attendance and participation in InterWest’s industry specific practice groups (if applicable), • Participate in seminars/webinars and other trainings to maintain required skill levels and further develop career and industry knowledge, • Work towards a designation such as CISR or equivalent, • Maintain required continuing education annually to ensure renewal of Property and Casualty Broker-Agent License Job Qualifications: • 5 years insurance account management experience, • Education – High school diploma required, • Excellent organization and prioritization skills, • Strong mathematical and analytical skills, • Excellent written and oral communication skills Required Certification – Property and Casualty Broker-Agent License The estimated starting compensation range for this full-time position is $47,500 – $95,000 annually, plus, benefits. Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Job Description:\n\nApply Here: https://secure.onehcm.com/ta/CSBA.jobs?ShowJob=771900869&TrackId=ZipRecruiter Schedule This position is eligible for a hybrid work schedule, with a minimum of three (3) days in-office based out of our West Sacramento office and two (2) days working remotely. Summary Under general direction the Manager, Service Operations is responsible for effective service delivery and performance of Information Technology (IT) services across the Association, achieving committed service levels in alignment with the Association’s business needs. This position is accountable for the day-to-day operation of IT hybrid infrastructure (server, client, network, data, application, cloud, security) and related resources and processes. The position is also tasked with identifying and driving initiatives to enhance service levels and increase efficiency. In pursuit of these objectives, the Manager, Service Operations provides direction for a team of IT service professionals, allocating financial, staff, and vendor resources to achieve outcomes. This position contributes to the strategy, planning, structure, and alignment of the IT department towards operational excellence through process focus, detail orientation, continuous improvement, and application of best practices. Customer engagement and satisfaction are paramount, delivering world-class customer service and business value through robust enterprise solutions. The Manager, Service Operations provides complex and responsible support to the Chief Technology Officer (CTO) in areas of expertise and performs related work as required. Essential Duties & Responsibilities Service Delivery & PerformanceEnsure consistent, high-quality IT service delivery that meets or exceeds service targets as measured by Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and customer satisfaction metrics.Oversee enterprise-wide service management processes (incident, problem, asset, configuration, change, release and request).Establish, monitor and report operational measures to transparently demonstrate service performance and drive preventative and corrective action.Conduct regular stakeholder service reviews to ensure evolving business needs are met. Incident, Problem, and Change ManagementLead major incident response efforts, coordinating team resolution, stakeholder communication and debrief for learnings.Drive root cause analysis to eliminate recurring problems by implementing preventive measures.Maintain critical resources and manage environmental change to minimize business risk and avoid service disruption. Operational Excellence & Continuous ImprovementOptimize service effectiveness through process efficiency and automation.Drive adoption of best practices, policies and procedures.Champion a culture of detail orientation, process improvement, accountability, innovation and operational excellence. Resource ManagementLead, mentor and develop IT operations staff individually and as a high-performing team, including goal setting, performance evaluation, professional development and team collaboration.Plan and allocate resources effectively across operational priorities and project work, supporting current capacity and scaling to meet future demands.Develop and manage the IT service operations budget, including staffing, tools, infrastructure and service contracts, optimizing cost against service quality.Foster a collaborative, transparent, high-performance and customer-focused culture. Stakeholder ManagementServe as the primary contact/escalation point for all IT service-related issues.Maintain strong working relationships with business units to align IT services to enterprise needs.Amplify customer voice and ensure customer satisfaction through delivery of world-class customer service.Communicate service performance, issues and planned improvements.Coordinate with other IT teams (development, infrastructure, quality and projects) to align operational priorities.Manage relationships with third-party vendors, ensuring value delivery, contract compliance and performance. Risk, Compliance, and Security ManagementEnsure operational compliance with company policies, IT security standards, regulatory requirements and industry best practices.Own disaster recovery planning, testing and execution for all IT services.Monitor operational risks and implement mitigation strategies.Conduct IT service audits and implement resulting recommendations for improvement. Strategic Leadership & PlanningDefine the vision and strategy for IT service operations in alignment with CSBA business objectives and the IT departmental roadmap.Lead the development and implementation of IT Infrastructure Library (ITIL)-based service management frameworks and operational governance models.Partner with executive leadership to ensure IT services enable and support business transformation and growth.Read and demonstrate an understanding and adherence to CSBA values, policies, and practices.Demonstrate respect, honesty and professionalism at all times. Perform other duties as assigned QualificationsBachelor’s degree or higher with major coursework in Information Technology, Computer Science, Management Information Technology, Engineering, or related field with at least five (5) years of progressive IT experience in IT service management or IT operations leadership, including at least two (2) years of supervisory experience.Proven success in managing IT service delivery in medium-to-large organizations.Demonstrated resource management experience (leading teams, managing vendors, overseeing operational budgets).ITIL v4 Foundation or higher certification preferred.Practical implementation of ITIL frameworks and IT service management best practices.Cloud services, hybrid infrastructure, and modern workplace technologies from a variety of providers (Microsoft, Amazon Web Services, Google).IT service management tools (e.g., ServiceNow, SolarWinds, Jira Service Management).Network, client, server, cloud, data, application and security operations.ISO 20000, COBIT or related quality standards.Highly regulated industries such as healthcare, finance or government.Principles and practices of project management, including Project Management Professional (PMP) certification and Project Management Body of Knowledge (PMBOK).Principles and practices of process management including Six Sigma.Principles and practices of budget, contracts and recordkeeping.Applicable Federal, State, and local laws, regulatory codes, ordinances and procedures relevant to municipal financial operations.Recent and ongoing developments, current literature and sources of information related to the operations of the assigned department.Modern office practices, methods, computer equipment and computer applications related to the work.English usage, grammar, spelling, vocabulary and punctuation.Exercise excellent leadership and people management skills.Apply strong analytical, problem-solving and critical thinking skills.Model detail-orientation, data- and process-driven thinking.Demonstrate exceptional verbal and written communication skills via effective communication, clear and concise reporting, correspondence, and standards development (policies, procedures, etc.).Analyze problems, evaluate solutions, and present results and recommendations in an effective manner.Manage multiple priorities in a fast-paced, ambiguous environment. Manage and deliver complex projects within constraints while mitigating risk.Plan, organize, assign, train, review and evaluate staff work through a variety of filing, recordkeeping, and tracking systems.Understand, communicate, and ensure compliance with Federal, State, and local policies, procedures, laws and regulations.Evaluate and develop improvements in operations, procedures, policies and methods.Effectively represent the division and the Association in meetings.Operate modern office equipment including computer equipment and specialized software applications programs.Use tact, initiative, prudence, and independent judgment within general policy, procedural and legal guidelines.Establish, maintain, and foster positive and effective working relationships with stakeholders.Ability to maintain confidentiality and professionalism in all work.Ability to lift, carry, push, and pull materials and objects weighing up to twenty-five (25) pounds, hand truck available to assist.Ability to sit at computer for long periods of time and have the dexterity to access, enter, and retrieve data using a computer keyboard or calculator, and operate standard office equipment.Ability to occasionally travel for conferences, trainings, workshops and meetings throughout California, including overnight stays.Limited vacation during peak periods.Perform other duties as assigned. Supervisory ResponsibilitiesThis position will manage and direct other staff, with the responsibility of overall direction, coordination, and evaluation of those roles. This position will carry out supervisory responsibilities in accordance with the organization's policies and all applicable laws. Overall responsibilities of this position include, but may not be limited to, interviewing, training, timekeeping and wage & hour management, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees and addressing and resolving complaints. Why Join CSBA?Contribute to meaningful work that supports California’s public school governance and strengthens education policy statewide.Join a diverse and dedicated team that values innovation, transparency and teamwork.Access ongoing learning opportunities, training, and development to support your career advancement.Enjoy the flexibility of working remotely two (2) days a week.Competitive salary and benefits package. If you thrive in dynamic, fast-paced environments where you're empowered to lead and improve IT operations, we encourage you to apply. Benefits At CSBA, we proudly offer competitive compensation and benefits, including medical, dental and vision coverage for employees and dependent children, insurances and California Public Employees Retirement System (CalPERS), and more:Comprehensive medical, dental and vision plans: Medical through Kaiser (Platinum HMO plan) and Blue Shield (Platinum HMO, Silver PPO, and HDHP with HSA). Dental - Delta DentalVision – VSPCSBA offers a hybrid work schedule, with a minimum of three (3) days in-office based out of our West Sacramento office and two (2) days working remotely.Membership in the CalPERS retirement system: Classic membership tier (2% @ 55; 7% employee contribution and 11.54% employer contribution) PEPRA membership tier (2% @ 62; 8.25% employee contribution and 8.27% employer contribution) Employer-paid Life and AD&D insuranceEmployer-paid Short- and Long-Term Disability insuranceOptional supplemental 457 retirement savings available Flexible Spending Account (FSA) Medical and Dependent CareEmployee Assistance ProgramPerks at Work savings programLearning and DevelopmentSocial Events: All-Staff luncheon events, Coffee & LearnPaid Time Off:Vacation: Accrues 10 days annually for hourly employees and 15 days annually for salary employees. The rate at which you accrue will increase annually with years of service.Floating holidays: 32 hours annually accrue date of hire. Separate sick leave accrual: 8 hours accrued monthly. Holiday: 10 CSBA recognized holidays annuallyDecember Office Closure: During the latter part of December each year CSBA closes its office. During this time, employees are paid for 6 days in addition to the December 25 and January 1 holiday. Sabbatical Program: Employees with at least seven (7) years of continuous full-time employment in their current period of service are eligible for up to four (4) weeks of paid leave. CSBA’s operation hours are 8:00 a.m.– 5:00 p.m. CSBA currently offers a hybrid work schedule for eligible positions. CSBA is headquartered in West Sacramento. About CSBA The California School Boards Association is a nonprofit education association representing the governing boards who oversee public school districts and county offices of education. With a membership of nearly 1,000 educational agencies statewide, CSBA brings together school governing boards to advocate for effective policies that advance the education and well-being of the state’s more than 6 million school-age children. CSBA provides policy resources and training to members and represents the statewide interests of public education through legal, political, legislative, community and media advocacy. CSBA employees are highly skilled, with a desire to excel and help strengthen school board governance and maximize student achievement. They are strategic in their trade, embrace challenges, and offer new and innovative ideas. CSBA creates a supportive, dynamic environment for its employees to grow and succeed. Our core values of integrity, collaboration, accountability, respect, excellence, service and innovation guide the way to achieving the Association’s goals. Apply Today If you are ready to take the next step in your career and contribute to meaningful work, apply today! We are excited to hear how your expertise can further our mission and advance the education and well-being of the state’s more than 6 million school-age children in public education in California. Equal Opportunity Employer CSBA is an equal opportunity employer. It does not discriminate against employees or applicants based on any characteristic protected by state or federal law. Equal employment opportunity will be extended to all persons in all aspects of the employer/employee relationship. CSBA prohibits any CSBA employee, consultant, and any CSBA agent, including unpaid interns and volunteers, Board members, independent contractors or any other agent from discriminating against any other employee or job applicant on the basis of the person's actual or perceived race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, pregnancy, national origin, ancestry, age (over 40), marital status, physical or mental disability, medical condition, military or veteran status, reproductive health decision making or any other characteristic protected by state or federal law. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed t

Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC’s award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! Our TTEC Remote CX team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL,MT, or outside of the United States. Residents of Colorado, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll • Answer incoming communications from customers, • Conduct research to provide answers for customers to resolve their issues, • Some upselling of products or services to existing customers may be required What You Bring to the Role • Active Property and Casualty License, • 6 months or more of customer service experience, • Recognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members’ privacy (just as you would expect if it were your own information being shared), • Computer experience, • High speed internet (> 25 mbps), • While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets), • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect • Continuing education paid for by TTEC, • Supportive of your career and professional development, • An inclusive culture and community minded organization where giving back is encouraged, • A global team of curious lifelong learners guided by our company values, • Base pay of $20.50 per hour plus performance bonus opportunities, • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote Job :_Customer Care Representative

Job Description NACA IN-HOUSE REAL ESTATE AGENT COMPENSATION RANGE: $60,000 to 100,000+ (100% Commission with ability to exceed $100,000) FLSA: Independent Contractor LOCATION: Offices Nationwide CONTACT: jobs@naca.com WEBSITE: www.naca.com Dear NACA Job Applicant, Thank you for your interest in working at NACA. Please follow the below steps. YOU HAVE ACCESSED THIS SITE THROUGH THE NACA WEBSITE: Complete the below application. The application process involves a series of questions which will require some time and thought to complete. Also, please submit your resume. Due to the high demand from applicants please allow a week to review your application and to receive a response. If you pass the initial evaluation, a member of the HR team will contact you to schedule an interview and a pre-employment assessment online. YOU HAVE ACCESSED THIS SITE DIRECTLY: Visit our website at https://www.naca.com/careers/ to view the job description. Please also use this opportunity to read more about NACA’s extraordinary accomplishments over 40 years, and our Best in America homeownership programs. GENERAL INFORMATION: To gain an insight into NACA’s homebuying process, job requirements and NACA’s mission, you can register to attend a homebuyer’s workshop which are held virtually and also face-to-face every two weeks. Also, to learn about NACA's outstanding homeownership programs you can access the attached Homebuyer Workbook. Working at NACA requires strong customer service skills, significant time commitment, and ability to work in a fast-paced work environment. We are looking for dedicated and talented hard-working individuals who are willing to further NACA’s mission of fighting for economic justice and affordable homeownership particularly for those subjected to systemic racism. Working at NACA provides unprecedented opportunities for someone to do well by doing good. If you are excited about becoming part of our fast-growing organization that sets the national standard in providing affordable homeownership and advocacy, we invite you to apply by accessing the link below. We look forward to reviewing your application. In the meantime if you have any questions, please contact us at jobs@naca.com. Sincerely, Bruce Marks NACA’s CEO & Founder

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service Agent in sunny Greece, complete with a generous relocation package! This position allows you to enjoy a vibrant lifestyle in a beautiful country while delivering exceptional customer support to D

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Partnership Engineering team owns the engineering surface area required to make external partnerships and integrations successful from early Strategic Partnerships discussions through GA launch. We provide technical validation, build shared integration infrastructure, and enable scalable, repeatable integrations through strong documentation, tooling, and direct partner engagement. This team sits at the intersection of product, platform, and external partners. We work across new platform systems, Developer Platform capabilities, browser integrations, and SDK surfaces to ensure integrations are secure, extensible, and built to last. As a Senior Developer on Partnership Engineering, you’ll design and build the integration patterns, components, and tooling that power high-impact external partnerships. You’ll work directly with partners during active integrations, contribute to shared infrastructure, and help turn one-off deals into reusable capabilities. This is a senior individual contributor role with broad scope. You’ll operate independently, shape technical direction within integrations, and influence platform evolution based on real-world partner needs. This is a remote opportunity within Canada and the US. What we're looking for: Strong backend or full-stack engineering experience building APIs, SDKs, platform capabilities, and integrations with AI-native technologies (LLM APIs, agent frameworks, embeddings, or retrieval systems) A track record of delivering complex integrations across organizational boundaries Comfort engaging directly with external technical stakeholders and representing engineering decisions clearly Experience designing secure systems, including authentication, authorization, and policy-driven access models Ability to reason about partner architectures and translate them into pragmatic integration designs Clear technical writing and documentation skills Strong ownership mindset you drive work forward without waiting for perfect clarity Sound judgment on when to build reusable infrastructure versus solving a narrow partner need Experience building or maintaining developer platforms or SDK ecosystems Familiarity with browser integrations or extension architectures Experience migrating systems to new platform primitives or security models Hands-on experience integrating with external AI companies or AI-native technologies such as LLM APIs, agent frameworks, embeddings, or retrieval systems What you can expect: Lead technical design and implementation for complex external integrations spanning SDKs, service accounts, browser surfaces, new platform systems, and AI-native platforms Partner closely with the Strategic Partnerships team to validate feasibility, assess partner architectures, and shape practical integration approaches Build and extend platform components required to support in-flight integrations Identify common integration patterns and abstract them into reusable infrastructure Contribute to the external integrations program, including tracking lifecycle progress from initial discussion through GA Produce clear technical artifacts (design docs, sequence diagrams, integration guides) that support both internal alignment and partner execution Improve self-service documentation and tooling so integrations become increasingly plug-and-play Support partner migrations to new platform capabilities, including new platform systems-based systems with auditing and policy controls Use focused POCs to de-risk new integration patterns, including integrations with external AI platforms and model providers, and inform platform investments USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Mercier Consultancy MD is thrilled to offer an amazing opportunity for a German Speaking Customer Service Agent for Booking.com, inclusive of paid relocation to the beautiful landscapes of Greece. In this enriching role, you will provide exceptional support to German-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience. • Assist German-speaking customers through various channels, including phone, email, and live chat., • Support clients with their booking processes, modifications, and cancellations., • Troubleshoot any issues related to reservations and provide timely and effective solutions., • Document customer interactions and feedback in the company’s CRM system for quality assurance., • Collaborate with internal teams to resolve more complex customer issues efficiently., • Stay updated on promotions, policies, and services to provide accurate information to customers., • Fluency in German (both spoken and written), with English proficiency considered a plus., • Prior experience in customer service, especially in the travel or hospitality industry., • Outstanding communication skills and a customer-first attitude., • Strong problem-solving abilities and the capacity to handle complaints with empathy., • Familiarity with CRM systems and online booking platforms., • Willingness to relocate and adapt to the Greek work environment and culture., • Excellent organizational skills and the ability to manage multiple tasks in a fast-paced setting., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Job Description Apply Here: https://secure.onehcm.com/ta/CSBA.jobs?ShowJob=771937221&TrackId=ZipRecruiter Schedule This position is eligible for a hybrid work schedule, with a minimum of three (3) days in-office based out of our West Sacramento office and two (2) days working remotely. Summary Under general supervision from the Director, Conferences, the Registrar performs a variety of complex database, registration and administrative support duties requiring thorough knowledge of departmental policies, procedures and operations. This position is responsible for managing data systems, supporting event registration processes, responding to member inquiries, maintaining accurate records, assisting with financial processing and providing high-level customer service. The role involves collaboration across departments, coordination with internal and external stakeholders and occasional travel to support statewide events; performs other duties as assigned. Essential Duties & Responsibilities • Perform administrative, analytical and customer support tasks for internal departments and external stakeholders., • Provide technical and administrative support related to event registration and data management., • Administer and maintain accurate records in customer relationship management (CRM) systems and event applications (Cvent)., • Create and manage events within the Association’s customer relationship management (CRM) system, ensuring all configurations, fees, and settings are accurate prior to launch., • Consistently updates membership information within the CRM, including annual roster maintenance and verification with member agencies., • Perform event audits for accuracy and completeness, including registration data, payments, membership status, and financial reconciliation across multiple systems., • Lead onsite registration operations and support at the Association’s conferences and events, exercising independent judgment to make timely and appropriate customer service or logistical decisions as needed., • Collaborate with external vendors on multiple registration and event management software., • Resolve customer service requests and technical issues within registration and event management software., • Research, compile, organize, and analyze data for reports, special projects and operational needs., • Prepare and process reports, documents, agendas, meeting minutes and communication materials., • Respond to inquiries, concerns, and complaints from members, staff, and the public with professionalism and timely resolution., • Ensure data integrity through regular audits, updates and maintenance of internal systems., • Troubleshoot and resolve database and registration system issues in coordination with IT support., • Develop and maintain forms, templates and tracking systems aligned with department requirements., • Coordinate logistics and provide on-site support for events and meetings across California., • Maintain confidentiality and accuracy in processing sensitive information., • Review and edit written materials for accuracy and clarity., • Adhere to organizational values, policies and timekeeping practices., • Work occasional overtime, evenings, weekends, and holidays as needed., • Limited vacation permitted during peak periods., • Perform other duties as assigned. Qualifications • Any combination of training and experience equivalent to an associate degree or higher with major coursework in business administration, management, finance, accounting, or a related field, and three (3) years of progressively responsible administrative experience. Experience in education, legislative, or nonprofit settings is preferred., • Knowledge of organizational structure and functions of nonprofit organizations, boards and commissions., • Applies applicable federal, state, and local laws and procedures relevant to assigned responsibilities., • Utilizes event applications (Cvent), Customer relationship management (CRM) systems and database with administrator level experience., • Event registration and data collection procedures., • Standard office practices, software and equipment., • Business writing, proofreading and formatting of reports and correspondence., • Effective customer service principles and practices., • Business mathematics, statistical analysis and financial data management., • Interpret and apply organizational policies, procedures and regulations., • Perform accurate data entry, analysis and reporting., • Communicate effectively and professionally in writing, in person and by phone., • Prioritize multiple tasks and meet deadlines under minimal supervision., • Demonstrates strong critical thinking and problem-solving skills., • Provides exceptional customer service and maintains professionalism under pressure., • Makes quick, informed decisions in fast-paced or live event environments., • Diagnose and resolve registration and data system issues., • Provide clear and responsive customer service to a variety of stakeholders., • Organize and maintain accurate records and filing systems., • Proofread and edit written materials for clarity, accuracy, and grammar., • Travel within California to support events, including occasional overnight stays., • Follow organizational health and safety guidelines and practices., • Uses event management software, registration systems, and office applications efficiently., • Ability to complete basic business mathematics and statistical techniques for event analysis and reporting., • Effective communication techniques for providing customer service and collaborating with stakeholders., • The office environment is primarily sedentary, in a controlled office environment with moderate noise levels and no direct exposure to hazardous physical substances., • Ability to sit at a computer for extended periods, use office equipment and lift up to 25 pounds., • Must be able to bend, stoop, kneel, reach, push, and pull drawers open and closed in the execution of their duties., • Limited vacation during peak periods., • Ability to occasionally travel is required for conferences, training, workshops and meetings throughout California, including overnight stays., • Occasional overtime, including evenings, weekends and holidays, may be necessary based on event schedules., • Employee is personally responsible for following health and safety guidelines, instructions and policies. Why Join CSBA? • Opportunity to support impactful programs and initiatives that serve education leaders across California., • CSBA promotes internal career growth and provides opportunities for advancement., • Collaborative and mission-driven work environment., • Competitive salary and benefits package. If you are an event coordinator experienced with registration for events with a passion for program management and a drive to make an impact, we encourage you to apply and join our team! Benefits At CSBA, we proudly offer competitive compensation and benefits, including medical, dental and vision coverage for employees and dependent children, insurances and California Public Employees Retirement System (CalPERS), and more: • Comprehensive medical, dental and vision plans:, • Medical through Kaiser (Platinum HMO plan) and Blue Shield (Platinum HMO, Silver PPO, and HDHP with HSA)., • Dental - Delta Dental, • Vision – VSP, • CSBA offers a hybrid work schedule, with a minimum of three (3) days in-office based out of our West Sacramento office and two (2) days working remotely., • Membership in the CalPERS retirement system:, • Classic membership tier (2% @ 55; 7% employee contribution and 11.54% employer contribution), • PEPRA membership tier (2% @ 62; 8.25% employee contribution and 8.27% employer contribution), • Employer-paid Life and AD&D insurance, • Employer-paid Short- and Long-Term Disability insurance, • Optional supplemental 457 retirement savings available, • Flexible Spending Account (FSA) Medical and Dependent Care, • Employee Assistance Program, • Perks at Work savings program, • Learning and Development, • Social Events: All-Staff luncheon events, Coffee & Learn, • Paid Time Off:, • Vacation: Accrues 10 days annually for hourly employees and 15 days annually for salary employees. The rate at which you accrue will increase annually with years of service., • Floating holidays: 32 hours annually accrue date of hire., • Separate sick leave accrual: 8 hours accrued monthly., • Holiday: 10 CSBA recognized holidays annually, • December Office Closure: During the latter part of December each year CSBA closes its office. During this time, employees are paid for 6 days in addition to the December 25 and January 1 holiday., • Sabbatical Program: Employees with at least seven (7) years of continuous full-time employment in their current period of service are eligible for up to four (4) weeks of paid leave. CSBA’s operation hours are 8:00 a.m.– 5:00 p.m. CSBA currently offers a hybrid work schedule for eligible positions. CSBA is headquartered in West Sacramento. About CSBA The California School Boards Association is a nonprofit education association representing the governing boards who oversee public school districts and county offices of education. With a membership of nearly 1,000 educational agencies statewide, CSBA brings together school governing boards to advocate for effective policies that advance the education and well-being of the state’s more than 6 million school-age children. CSBA provides policy resources and training to members and represents the statewide interests of public education through legal, political, legislative, community, and media advocacy. CSBA employees are highly skilled, with a desire to excel and help strengthen school board governance and maximize student achievement. They are strategic in their trade, embrace challenges, and offer new and innovative ideas. CSBA creates a supportive, dynamic environment for its employees to grow and succeed. Our core values of integrity, collaboration, accountability, respect, excellence, service, and innovation guide the way to achieving the Association’s goals. Apply Today If you are ready to take the next step in your career and contribute to meaningful work, apply today! We are excited to hear how your expertise can further our mission and advance the education and well-being of the state’s more than 6 million school-age children in public education in California. Equal Opportunity Employer CSBA is an equal opportunity employer. It does not discriminate against employees or applicants based on any characteristic protected by state or federal law. Equal employment opportunity will be extended to all persons in all aspects of the employer/employee relationship. CSBA prohibits any CSBA employee, consultant, and any CSBA agent, including unpaid interns and volunteers, Board members, independent contractors or any other agent from discriminating against any other employee or job applicant on the basis of the person's actual or perceived race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, pregnancy, national origin, ancestry, age (over 40), marital status, physical or mental disability, medical condition, military or veteran status, reproductive health decision making or any other characteristic protected by state or federal law. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone 888-897-7781 dhs.gov/e-verify

Job DescriptionROLE DESCRIPTION: Max Lam - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: • Greet customers warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options., • Provide excellent customer service and follow up on customers needs., • Support the team with various administrative tasks and projects.QUALIFICATIONS:, • Previous experience in a receptionist or customer service role., • Communication and interpersonal skills., • Organizational and multitasking abilities., • Comfortable with engaging in sales conversations., • Basic computer skills, including Microsoft Office and CRM systems.

Kickstart your career with Next Job Abroad as a German Speaking Customer Support Agent in beautiful Greece! This amazing opportunity allows you to combine your language skills and customer service expertise while experiencing the rich culture and stunning landscapes of Greece. As a key member of our support team, you will assist German-speaking clients, ensuring they receive exceptional service and assistance. In this role, you'll respond to customer inquiries, resolve issues, and provide valuable information about our services. If you possess a positive attitude, strong communication skills, and a dedication to customer satisfaction, we invite you to join our enthusiastic team. Our relocation package will help make your transition to Greece smooth and enjoyable! • Deliver outstanding customer support to German-speaking clients via chat, email, and phone., • Address and efficiently resolve customer questions and concerns., • Guide customers through our services to enhance their experience., • Collaborate with team members to ensure high service quality standards., • Accurately document customer interactions in the CRM system., • Gather customer feedback to help improve services., • Participate in training sessions to strengthen product knowledge and service skills., • Fluency in German and a good command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar field is advantageous., • Excellent communication and interpersonal skills focused on providing quality customer care., • Able to multitask and work effectively in a fast-paced environment., • Familiarity with CRM systems and customer support tools is desirable., • Willingness to relocate to Greece and fully engage with a new culture., • A keen interest in the iGaming industry is considered a significant asset., • Career growth opportunities in a renowned company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Fully remote (within Greece) working setup., • Yearly salary around €23.000., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company., • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Work with the agent to establish and meet marketing goals., • Work with the agent to identify and support local community events in our market. As an Agent Team Member, you will receive... • 401K, • Salary plus commission/bonus, • Salary, • Health benefits Requirements • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • Ability to effectively relate to a customer, • Knowledge of financial services products, • Bilingual Preferred Mandarin / Chinese Speaking or Korean or Spanish If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Flexible work from home options available. Compensation: $50,000.00 - $110,000.00 per year We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! Come work with an energetic, fun team at Chris Jones - State Farm Agent! • Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, and National Quality Award, • Additional languages spoken: Spanish and Mandarin State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL as a Staff Product Marketing Manager on our Product Marketing team and own go-to-market for the integration stack and developer ecosystem that connects BILL's financial operations platform to the tools, systems, and workflows businesses already use. Our platform team builds the API surfaces, partner integrations, and emerging AI-driven capabilities that make it possible for SMBs and their finance teams to access BILL's payments, AP, and expense management capabilities wherever they work. This is not a supporting role. You'll own positioning, launches, and commercial outcomes for one of BILL's most strategically important growth vectors. You'll build the market insight and point of view that shapes what we build, develop the messaging that convinces developers to build on BILL rather than build their own financial infrastructure, and run the enablement that helps field teams close platform and embedded-finance deals. You'll operate with high autonomy, influence the product roadmap, and contribute the developer and partner perspective into BILL's broader platform narrative. The hundreds of thousands of SMBs who rely on BILL every day to pay vendors, manage employee spend, and automate their financial back office will feel the downstream impact of this work. Responsibilities: • Build a deep, defensible understanding of developer and buyer audiences across this ecosystem: their jobs-to-be-done, segmentation, and personas. Synthesize customer, competitor, and market signal into a clear point of view and introduce the persona-led practices that keep cross-functional teams grounded in market reality., • Serve as the voice of the market in product planning. Use your point of view to influence the quarterly and annual roadmap, weigh in on go/no-go and beta-exit decisions, and surface the market opportunities worth building toward., • Develop differentiated positioning and messaging for BILL's API, developer, and integration offerings. Tailor it to each audience, lead positioning work with cross-functional stakeholders, and maintain a living competitive view of how other developer ecosystems and embedded-finance players position themselves., • Own end-to-end go-to-market for new API capabilities, platform features, and partner integrations. Coordinate messaging, timing, channels, and cross-functional readiness across Product, Developer Relations, Marketing, and Sales. Define and track launch metrics including developer activation, time-to-first-call, integration attach, and partner-influenced pipeline., • Build the developer and integration marketing programs that attract, activate, and retain developers and customers across the funnel. Own the supply-side narrative for why partners build on BILL. Develop pricing and packaging points of view to share with the Pricing team., • Build repeatable, scalable sales enablement for the field: pitch narratives, battlecards, objection-handling guides, and discovery frameworks for platform and embedded-finance conversations, with segment-specific messaging for each buyer., • Run win/loss analysis on platform and partner deals and translate findings into sharper positioning. Partner with the accounting-firm channel so advisors can advocate for BILL's embedded capabilities. Own the commercial outcomes for the domain. We'd love to chat if you have: • 8+ years of B2B product marketing experience, including 3+ years marketing a platform, API, developer ecosystem, or embedded/infrastructure product., • Strong customer and market research instincts: the ability to synthesize qualitative and quantitative signal into a differentiated point of view, defend it with cross-functional partners, and use it to influence the product roadmap., • A track record of building and owning go-to-market programs for technical products with developer or platform-builder audiences, including end-to-end launches from brief through post-launch measurement., • Demonstrated ability to develop positioning and messaging that works across developer, technical buyer, finance buyer, and partner-channel audiences for the same underlying product., • Experience building sales enablement that field teams actually use, and a history of operating at a senior IC level: driving ambiguous initiatives and reconciling conflicting priorities without formal authority., • Background in fintech, payments, financial infrastructure, or enterprise software, with fluency in payment workflows, AP/AR processes, and financial-data compliance requirements. Desired Qualifications: • Direct experience marketing a two-sided platform or marketplace, covering both the developer or partner supply side and the end-customer demand side, including partner-influenced pipeline tracking., • Familiarity with AI-agent ecosystems and LLM tool integration, either as a marketer or hands-on practitioner, with a working understanding of how agentic workflows are reshaping software distribution., • Experience at a company distributing through embedded or API-first channels (embedded payments, banking-as-a-service, white-labeled infrastructure), or close proximity to accounting, ERP, or SMB financial-technology companies. Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $161,300 - $201,600 USD Zone 2- CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $145,100 - $181,400 USD Zone 3 -Utah (includes Utah office), Houston TX, Florida, North Carolina $137,000 - $171,300 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP), • HSA & FSA accounts, • Life Insurance, Long & Short-term disability coverage, • Employee Assistance Program (EAP), • 11+ Observed holidays and wellness days and flexible time off, • Employee Stock Purchase Program with employee discounts, • Wellness & Fitness initiatives, • Employee recognition and referral programs, • And much more Don’t believe us? Check out our culture, benefits, and teams on our , , or _ pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our _ describes how BILL treats the personal information it receives from applicants.

🌍 Are you a Dutch speaker looking to elevate your career while enjoying the flexibility of remote work? Mercier Consultancy MD is expanding its global team and we want you to join us as a Dutch Speaking Remote Customer Service Representative! In this role, you'll provide outstanding support to our Dutch-speaking clients from anywhere in the world. You’ll begin your journey with an intensive 3-month training and trial program in Greece. This invaluable experience will equip you with the skills and knowledge to succeed, and after the program, you'll transition to fully remote work! • Deliver exceptional customer service to our Dutch-speaking clients across various communication channels (phone, email, chat)., • Quickly and efficiently resolve inquiries, ensuring a positive customer experience., • Master our client systems and processes during your training period., • Stay connected with our global team while working remotely., • Seize opportunities for professional growth and development within an international workplace., • Fluency in Dutch (written and spoken) to effectively assist our clients., • Outstanding communication and problem-solving capabilities., • Comfortable working in a digital environment and adapting to new tools., • Motivated, proactive, and eager to learn in a dynamic setting., • Willingness to relocate to Greece for the training program., • 3-month fully supported training in Greece with relocation package., • Access to remote work opportunities worldwide after training., • Inclusion in a global on-demand agent database with exclusive client contracts., • Professional growth and career advancement within Mercier Consultancy., • Networking and mentorship opportunities with international client service leaders.

Are you fluent in German and looking for a career that combines professional growth with the freedom to work remotely from anywhere in the world? At Mercier Consultancy, we’re building a global network of on-demand customer service professionals, and we want you to join us! You’ll start with an intensive 3-month training and trial program in Greece, working with one of our on-site clients to gain hands-on experience. After successfully completing the program, you’ll become part of our exclusive pool of German-speaking agents available for remote assignments with top international companies. • Provide exceptional customer service to German-speaking clients., • Handle inquiries via phone, email, and chat professionally and efficiently., • Learn and master our client systems during your training period., • Work remotely after your training while staying connected to our global team., • Be part of a flexible, high-performing team with opportunities to grow your career internationally., • Fluent in German (both written and spoken)., • Strong communication and problem-solving skills., • Comfortable with digital tools and remote work., • Motivated, proactive, and eager to learn., • Open to relocating to Greece for the 3-month training period., • 3-month fully supported training in Greece with paid relocation package., • Access to remote work opportunities worldwide after training., • Inclusion in a global on-demand agent database with exclusive client contracts., • Professional growth and career advancement within Mercier Consultancy., • Networking and mentorship opportunities with international client service leaders.

Next Job Abroad is excited to announce an opening for a Dutch Speaking Content Moderation/Customer Service Agent stationed in the beautiful island of Malta! This role is an excellent opportunity for bilingual professionals looking to immerse themselves in a vibrant work environment while ensuring a positive online experience for users. You will be both a content moderator and a customer service representative, engaging with our Dutch-speaking clientele. In this dual role, you will review, assess, and manage user-generated content to maintain community standards while providing exceptional support to our customers. Your attention to detail and passion for customer satisfaction will play a vital role in shaping user experiences. If you're ready for an exciting new challenge, we can't wait to hear from you! • Review and moderate user content, ensuring compliance with community guidelines., • Provide outstanding customer support through chat, email, and phone to our Dutch-speaking audience., • Effectively address and resolve customer inquiries and issues., • Work collaboratively with team members to enhance the customer experience., • Keep accurate records of moderation activities and customer interactions., • Provide feedback on process improvements for content moderation., • Stay informed about community guidelines and best practices in content moderation., • Fluency in Dutch and strong proficiency in English; additional languages are advantageous., • Previous experience in customer service or content moderation is a plus., • Excellent attention to detail and strong analytical skills., • Outstanding communication and interpersonal skills., • Able to multitask effectively in a dynamic working environment., • Familiarity with CRM tools and content moderation software is beneficial., • Willingness to relocate to Malta and embrace new experiences., • An interest in content moderation and online safety is a strong advantage., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

BMOC GROUP We help individuals and organizations to drive growth. We do this by helping you achieve your goals and focusing our efforts on what needs to be done; first by understanding how you and your organization functions before any recommendations or action plans are developed. Second, by ensuring your goals are accomplished, not ours. It is through this relationship that our partnership is successful.” Business management is a continuous process, so is planning and goal accomplishment. Planning up front reduces waste of scarce resources and provides you with a clear path to follow to realize your dreams. Join our BMOC GROUP work from home customer service representative team if you reside in 41 out of 50 states. We cannot accept applications for residents of AK, CA, CO, HI, IL, MA, MD, NY or WA or outside of the United States. As a BMOC Customer Experience Champion, You’ll Enjoy • Work from home, • Knowledgeable, encouraging, supportive and present leadership, • Diverse and community-minded organization, • Career-growth and lots of learning opportunities for aspiring minds, • FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device, • Flexible and growth-oriented study sessions, • All state licensing exam fees covered by company, • Yearly renewal of license provided by BMOC as your employer, • Company-provided computer once you have secured your license, • And yes…all the competitive performance bonus opportunities and benefits you’d expect. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Insurance Agent, on a typical day, you’ll • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner, • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring • High speed internet access ( >15 mbps), • Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) • Ability to maintain and follow strict personal privacy for customer information, • Strong customer service orientation, • High school diploma or equivalent is the minimum and… with education… more is better, • Handy with MS Windows and other computer applications Physical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above. Examples include: operating a computer, a phone, and other office machinery, driving to households; walking from car to household; thinking, learning, and concentrating effectively and frequently communicating with other people, both within BMOC GROUP and outside of BMOC; frequently moving about inside and travel between households; ability to handle the stress associated in meeting frequent, multiple and tight deadlines;, ability to work a varied schedule, including evening and weekend hours based on project needs; consistent demonstration of mental stability and ability to have regular, reliable and predictable attendance. At BMOC GROUP, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a generous paid time off policy, merit based annual increases, bonus opportunities and a robust recognition program. Other benefits include a competitive range of insurance plans (including health, dental, and life insurance access to retirement savings programs such as a 401(k) plan and a health savings account, financial assistance with infertility treatments, an employee assistance program, and numerous other offerings to support a healthy work-life balance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, per BMOC GROUP procedure 4.2.1.

Description Title: Senior Closing and Escrow Services Officer Employee Status: Full Time Exempt Salary: Grade 3 Starting range of $55,500 - $69,400 |Indiana Starting range of $61,600 - $77,000 |Chicago | Detroit Reports to: Manager of Escrow Matrix Reporting: Manager of Closing Department: Capital Solutions Location: Indianapolis In; Chicago, IL; Detroit, MI Hybrid Remote: In office: T/W | Remote: M/Th/F Department Function: Maintain a program of flexible loan products to organizations serving low-income communities; design programs to assist the target market in obtaining financing. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function The Senior Closing and Escrow Services Officer coordinates and facilitates the loan closing process and loan advances related to construction projects or other multiple loan advances. Careful documentation and file retention is a critical function. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Coordinates all construction loan closings for Capital Solutions. May also assist with other loan closings for Affordable Housing, NMTC or other special loan programs as appropriate. • Interacts directly with customers on loan closing requirements, closing and construction loan process., • Develops closing checklists and collects required due diligence documentation., • Maintains and reviews loan-closing documents and payout files., • Works with IFF attorneys and/or outside legal counsel in all aspects of loan document preparation and review of other items for closings. 1. Maintains and reviews construction loan documents and payout files for all Capital Solutions construction loans. • Reviews construction payout packages which may include owner’s sworn statements, contractor invoices and change orders, lien waivers, and construction budgets to assure they support the amount of funding requested for accuracy and completeness,, • Collaborate with borrower set up accurate construction budget to get towards project completion complying with loan approval., • Works with title company and escrow agent to establish construction escrows and advances., • Engages and review reports from independent third-party inspection reviewer to support construction loan advances., • Assists in establishing loan advance disbursement schedule., • Work directly with borrowers to resolve budget, documentation, or payout concerns., • Works with IFF attorneys to collect post-closing documents from title companies and outside attorneys., • Uses IFF systems including Microsoft Dynamics CRM, Microsoft Office, Microsoft Outlook, LoanWare in performing job duties and responsibilities., • Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., • Performs other duties as assigned. 1. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 2. Perform other duties as assigned. Performance Measures: 1. Timely completion of loan closings and construction payout production to meet department goals., 2. Accurate and complete loan documentation in organized files during and after loan closings and for construction loan advances., 3. Efficient use of time and ability to manage multiple tasks., 4. High level of customer satisfaction with respect to loan closings and loan disbursement., 5. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 6. Models personal accountability that promotes ownership and engagement., 7. Builds and maintains effective working relationships with colleagues, peers and team members., 8. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 9. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s or Associate Degree required in business administration or finance, or a paralegal certification preferred. Knowledge of construction practices and terminology. Minimum of five+ years experience in commercial loan closings, commercial loan operations and/or construction loan funding with a financial institution and or title company. Experience with multifamily closings is desirable. Previous Experience: Direct experience with commercial lending, construction, or construction loan funding; excellent customer service and communication skills for one-on-one interaction with borrowers; ability to manage multiple projects; ability to learn and use a wide variety of computer software including word processing, database programs, spreadsheets, customer management, email and bank systems; good communication (written and oral) and interpersonal skills. Additional Requirements: Minimal regional travel may be required. IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. Both a resume and cover letter are required. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

This role requires bilingual Spanish Are you a results-driven individual with a passion for sales and helping others? Do you thrive in a fast-paced and rewarding environment where your hard work is recognized and appreciated? Look no further! Mark Rossmiller State Farm is seeking a Sales Representative to join our dynamic and successful team. About Us:At Mark Rossmiller State Farm, we are more than just an insurance agency; we are a trusted partner in our customers' lives, providing them with protection and peace of mind. With a commitment to exceptional customer service and comprehensive insurance solutions, we have earned a solid reputation as a leader in the industry. As a State Farm agency, we have access to a diverse range of insurance and financial products, enabling us to provide personalized solutions to our valued clients. Role and Responsibilities:As a Sales Representative with Mark Rossmiller State Farm, you will play a pivotal role in helping individuals and families protect what matters most to them. Your key responsibilities will include: Sales and Customer Acquisition: Engaging with potential customers to understand their insurance needs and recommending tailored insurance and financial products that align with their unique requirements. Lead Generation: Proactively seeking out new business opportunities through various channels, including referrals, networking events, and community involvement. Consultative Selling: Conducting in-depth consultations with customers, identifying their coverage needs, and presenting suitable solutions in a clear and understandable manner. Customer Relationship Management: Building strong and lasting relationships with clients, providing ongoing support, and addressing any inquiries or concerns they may have. Team Collaboration: Working closely with our team to achieve individual and team sales targets and contribute to the overall success of the agency. Qualifications:To excel in this role, we are seeking candidates with the following qualifications: Sales Experience: Prior experience in sales or customer service is preferred, but we welcome individuals with a genuine passion for sales and a determination to succeed. Communication Skills: Excellent verbal and written communication abilities to effectively convey insurance concepts and provide top-notch customer service. Customer-Centric: A strong commitment to providing outstanding service and building long-term relationships with clients. Goal-Oriented: A self-motivated and goal-driven individual with a proven track record of meeting and exceeding sales targets. Insurance Knowledge: While not required, familiarity with insurance products and industry practices will be advantageous. • Bilingual Spanish, • Must be able to obtain licensing Benefits • Ongoing training and development opportunities to enhance your skills and knowledge., • A supportive and collaborative team that feels like family., • Opportunities for career growth and advancement within the agency., • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Growth potential/Opportunity for advancement within my office Flexible work from home options available. Compensation: $40,000.00 - $75,000.00 per year • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams., • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance., • Our office is located in Sun City Center, Riverview, Brandon FL., • I have been a State Farm agent since 2001., • Before becoming a State Farm Agent, I was previously employed as a State Farm Employee., • I am a proud graduate of Illinois State., • We currently have 32 team members at our agency., • Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Silver Scroll, and Bronze Tablet, • Additional languages spoken: Spanish, Polish, and Vietnamese State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This role requires bilingual Spanish Are you a results-driven individual with a passion for sales and helping others? Do you thrive in a fast-paced and rewarding environment where your hard work is recognized and appreciated? Look no further! Mark Rossmiller State Farm is seeking a Sales Representative to join our dynamic and successful team. About Us:At Mark Rossmiller State Farm, we are more than just an insurance agency; we are a trusted partner in our customers' lives, providing them with protection and peace of mind. With a commitment to exceptional customer service and comprehensive insurance solutions, we have earned a solid reputation as a leader in the industry. As a State Farm agency, we have access to a diverse range of insurance and financial products, enabling us to provide personalized solutions to our valued clients. Role and Responsibilities:As a Sales Representative with Mark Rossmiller State Farm, you will play a pivotal role in helping individuals and families protect what matters most to them. Your key responsibilities will include: Sales and Customer Acquisition: Engaging with potential customers to understand their insurance needs and recommending tailored insurance and financial products that align with their unique requirements. Lead Generation: Proactively seeking out new business opportunities through various channels, including referrals, networking events, and community involvement. Consultative Selling: Conducting in-depth consultations with customers, identifying their coverage needs, and presenting suitable solutions in a clear and understandable manner. Customer Relationship Management: Building strong and lasting relationships with clients, providing ongoing support, and addressing any inquiries or concerns they may have. Team Collaboration: Working closely with our team to achieve individual and team sales targets and contribute to the overall success of the agency. Qualifications:To excel in this role, we are seeking candidates with the following qualifications: Sales Experience: Prior experience in sales or customer service is preferred, but we welcome individuals with a genuine passion for sales and a determination to succeed. Communication Skills: Excellent verbal and written communication abilities to effectively convey insurance concepts and provide top-notch customer service. Customer-Centric: A strong commitment to providing outstanding service and building long-term relationships with clients. Goal-Oriented: A self-motivated and goal-driven individual with a proven track record of meeting and exceeding sales targets. Insurance Knowledge: While not required, familiarity with insurance products and industry practices will be advantageous. • Bilingual Spanish, • Must be able to obtain licensing Benefits • Ongoing training and development opportunities to enhance your skills and knowledge., • A supportive and collaborative team that feels like family., • Opportunities for career growth and advancement within the agency., • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Growth potential/Opportunity for advancement within my office Flexible work from home options available. Compensation: $40,000.00 - $75,000.00 per year • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams., • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance., • Our office is located in Sun City Center, Riverview, Brandon FL., • I have been a State Farm agent since 2001., • Before becoming a State Farm Agent, I was previously employed as a State Farm Employee., • I am a proud graduate of Illinois State., • We currently have 32 team members at our agency., • Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Silver Scroll, and Bronze Tablet, • Additional languages spoken: Spanish, Polish, and Vietnamese State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Are you ready for an amazing new adventure? Mercier Consultancy is on the lookout for a friendly Danish Speaking Customer Service Agent to join our vibrant team in sunny Greece! With fully paid relocation, this opportunity allows you to not only use your customer service skills but also enjoy the be

Are you fluent in Swedish and looking for a career that combines professional growth with the freedom to work remotely from anywhere in the world? At Mercier Consultancy, we’re building a global network of on-demand customer service professionals, and we want you to join us! You’ll start with an intensive 3-month training and trial program in Greece, working with one of our on-site clients to gain hands-on experience. After successfully completing the program, you’ll become part of our exclusive pool of Swedish-speaking agents available for remote assignments with top international companies. • Provide exceptional customer service to Swedish-speaking clients., • Handle inquiries via phone, email, and chat professionally and efficiently., • Learn and master our client systems during your training period., • Work remotely after your training while staying connected to our global team., • Be part of a flexible, high-performing team with opportunities to grow your career internationally., • Fluent in Swedish (both written and spoken)., • Strong communication and problem-solving skills., • Comfortable with digital tools and remote work., • Motivated, proactive, and eager to learn., • Open to relocating to Greece for the 3-month training period., • 3-month fully supported training in Greece with paid relocation package, • Access to remote work opportunities worldwide after training., • Inclusion in a global on-demand agent database with exclusive client contracts., • Professional growth and career advancement within Mercier Consultancy., • Networking and mentorship opportunities with international client service leaders.

Benefits: • Hybrid Work-from-Home Opportunities based on performance, • Group Disability & Life Insurance, • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Health insurance, • Home office stipend, • Opportunity for advancement, • Training & development, • Wellness resources Wilson Insurance Services is seeking a Personal Lines Customer Service Specialist for a full-time position. Knowledge of the insurance industry is very helpful, but if you have the willingness, interest and the ability to learn quickly, you will also be considered. An active N.C. Property & Liability Insurance License and prior experience working in agency environment is preferred. This position requires a high school diploma/GED, strong oral and written communication skills, data entry experience and a mature and accommodating disposition. The salary for the position is negotiable and will be determined at the time of hire. If this describes you and you’d like more details about this position, please respond to this listing. A resume is highly preferred, but three-four paragraphs about you, as it applies to the position, will also be considered. Job Type: Full-time Salary: $40,000.00 to $65,000.00 /year Responsibilities and Duties A personal lines customer service agent is responsible for the following: • Service of Personal Lines Accounts (personal insurance for clients such as, but not limited to, personal automobile, homeowners, boats, umbrella policies, etc.) including policy updates, collection of premium, and claims filing, • Familiarity with company guidelines, underwriting terms, and ability to navigate carrier web portals, • Ability to meticulously document client interactions on our CRM Platform (Agency Management System), • Knowledge of personal lines coverages, terms, and procedures, • Maintain rapport with clients and company underwriters, • Actively re-underwrite client accounts., • Cross-sell new and additional policies and solicit other types of insurance, • Qualifications and Skills High School Diploma/GED Knowledge of Insurance Industry Prior Insurance Agency Experience Preferred Benefits 100% Employee Only Health Insurance Coverage Provided Participation in Employee Retirement Savings Plan with 2% Annual Match of Salary Guaranteed' ' Work Location: • One locationWork Remotely:, • Yes - hybrid office/work-from-home options are possible once the 90-day training program is completed successfully. Work from home is earned by proving competency in our office setting. Flexible work from home options available. Compensation: $40,000.00 - $65,000.00 per year If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice! IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Help Scout builds software for relationship businesses — companies that earn loyalty through outstanding customer service. We’ve been on this journey since 2011, and today more than 10,000 companies use our platform to support customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a _ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business — and that every interaction, no matter who or what handles it, should feel like it came from someone who cares. That trust took a decade to build. Now it's the foundation for something bigger. The support industry is changing shape. AI will handle more of what support teams used to do. Seat revenue will compress. That's not a threat to manage — it's the condition we're designing for. Our path to $100M ARR runs through outcome-based products: resolutions handled, drafts sent, actions taken on behalf of a customer. The Agent pillar is how we get there. But here's what makes Help Scout's version different: our customers are compliance-driven, trust-cautious, and deeply invested in how their customers feel. They're not looking for AI that moves fast and breaks things. They need AI that earns its place — one step at a time, with evidence. The trust ladder we're building — from assisted drafts to autonomous answers to agentic actions — is a product philosophy as much as a roadmap. Your job is to make every rung feel inevitable. The Agents pillar owns all autonomous AI in Help Scout: the unified backend that powers Agent Drafts and AI Answers, Agentic Actions in connected systems, Docs automation, and workflow amplification. It's the most technically complex product area we have, and the most directly tied to how we monetize AI — resolutions, drafts, handoffs, each priced against outcomes rather than seats. You'll own the vision, roadmap, and execution for this pillar in partnership with engineering, and you'll sit at the intersection of product strategy, monetization design, and customer trust. You'll report to Scott Rocher, our Chief Product Officer. Note: This role is open to US-based applicants only. Own the full product roadmap for the Agent pillar — unified Agent backend, Agent Drafts, AI Answers, Agentic Actions, Docs automation, and workflow amplification Drive the consolidation of Drafts and AI Answers onto a single backend system, enabling the full Agent capability set to compound from a shared foundation Define the experience and configuration UX that moves customers up the trust ladder — from "let me review that draft" to "handle it without me" Shape how the Agent monetizes: resolutions, drafts, handoffs, and docs improvements are all outcome-priced surfaces; you'll own the logic for how customers experience and pay for each Partner closely with the Intelligence and Conversations PMs — Agent needs signals from Intelligence and coordination with Conversations to work as a coherent system, not a feature stack Spend real time with customers: understanding where they trust the AI, where they don't, and what would move them Work with GTM and CS to ensure the Agent story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap You have shipped AI-powered products and understand how they fail — not just how they work when they work You think in outcomes, not features. "Resolutions handled" and "drafts sent" are more interesting to you than "new settings page launched" You have strong monetization instincts. You can design a pricing surface that reflects real customer value and explain the tradeoffs when you can't You're technically fluent enough to build genuine trust with engineers — you don't need to write the code, but you can hold a meaningful conversation about system architecture and make better decisions because of it You know how to move customers along a trust curve: what confidence signals matter, how to sequence capability rollout, and when to hold back a feature because the experience isn't ready yet You're genuinely fluent with AI tools and treat them as part of your craft — for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of PM work You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours are spent on strategy and prioritization — defining what's next and what's not — not on driving the build You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward You've worked in B2B SaaS and understand the difference between building for support teams vs. building for end consumers Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. Our success relies on the quality and _ of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values _. Competitive salary and an internal, transparent salary formula based on market data Flexible time off – you choose the holidays and vacations that make sense for you 12 weeks of fully paid parental leave for all new parents, including adoption and foster care A home office stipend to help you get set up and productive A co-working stipend up to $300 a month if you choose to work out of your house A yearly professional development stipend of $1,800 to help you grow in your craft If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates _. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @_ email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Job DescriptionJob Purpose To work as an employee of a State Farm independent contractor agent assisting the agent in selling and marketing State Farm products and services and in providing quality service to State Farm customers.. EXPERIENCE AND KNOWLEDGE Experience in outside sales, retail sales, marketing desirable. o Experience with computer software desirable. o Knowledge of personal lines insurance products desirable. SKILLS/ ABILITIES Ability to learn and apply product, industry and market knowledge to make professional recommendations to prospects and policyholders and to satisfy insurance licensing requirements. o Ability to influence others. o Ability to create professional business relationships with prospects and policyholders. o Strong listening, oral and written communication skills. o Ability to take initiative and act effectively in various circumstances without direction. o Self-confidence/perseverance/strong work ethic: remain positive and maintain progress towards a goal in spite of obstacles and adversity. o Goal oriented: highly motivated and resourceful to achieve results. o Proven track record of trustworthiness, dependability and ethical behavior. o Proven problem solving ability: apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative. o Ability to organize and act on several activities concurrently. JOB RELATED TRAINING COURSES, LICENSING AND PROGRAMS Successfully complete all company, state and federal requirements (licenses) to sell and service designated State Farm products and continue to be licensed in good standing is required. DUTIES AND RESPONSIBILITIES Implement the agencys marketing/sales plan and direct mail campaigns at direction of the agent. o Work from the agents office to contact prospects and current policyholders to generate interest in sales appointments. o Conduct needs based sales interviews in the agents office supported by technology (including Insurance and Financial Reviews). o Meet marketing goals set by the agent. o Provide prompt, accurate, friendly, cost-effective service and utilize it as a basis for establishing a marketing opportunity. As directed by the agent, work with agents computer system to update information in customer databases used by the agent. o Perform other related duties as assigned by the agent

Job DescriptionBenefits: • Simple IRA w/match, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Charlotte Russell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Simple IRA w/match, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As a Account Associate - State Farm Agent Team Member with Charlotte Russell - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. RESPONSIBILITIES: • Generate leads and actively pursue new business opportunities., • Educate clients about insurance products and recommend appropriate coverage options., • Foster strong client relationships through regular follow-ups and proactive communication., • Maintain accurate client records and manage policy updates efficiently.QUALIFICATIONS:, • Excellent communication and relationship-building abilities., • Experience in sales or customer service preferred., • Goal-oriented and motivated by achieving measurable results., • Ability to manage multiple priorities and work effectively in a fast-paced environment.

Job DescriptionDescription: Title: Customer Care Agent Pay: 21.00 Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: • Train, explain tasks, and assist in the solution of customer problems., • Answer incoming phone calls, faxes, emails and respond to customer requests., • Identify and assess customer’s needs to achieve satisfaction., • Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution., • Go the extra mile to engage customers., • Key in new box information for all accounts., • Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts., • Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder., • At the end of each month, responsible for storing the previous month’s files in VRC boxes., • Work on special projects as required by the Customer Service Manager or Director of, • Operations or as needs arise.Requirements: Competencies: • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered., • Must have some computer knowledge., • Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management., • Ability to work with external customers, potential customers, vendors, and suppliers., • Able to retain knowledge of services lines, prices, and delivery times., • Ability to multi-task, prioritize and manage time effectively., • Flexible, spontaneous, and able to deal with the unexpected. Work Environment: Must be able to tolerate heat in the summer and cold in the winter. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and Eligibility Requirements: • One (1) years’ experience., • Knowledge and ability-English and grammar., • Pleasant telephone voice/manner., • Ability to operate simple office equipment sufficiently to perform the job., • Typing skills (preferably 45-55 wpm) with 95 – 100% accuracy., • Must have proven customer support experience., • Must know 10-key by touch. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Paid time off Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Growth potential/Opportunity for advancement within my agencyRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Interest in marketing products and services based on customer needs, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • People-oriented, • Self-motivated, • Detail oriented, • Dedicated to customer service, • Achieve mutually agreed upon marketing goals, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Flexible work from home options available.

Job DescriptionBenefits: • Simple IRA with employer match, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Charlotte Russell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionJob Purpose To work as an employee of a State Farm independent contractor agent assisting the agent in selling and marketing State Farm products and services and in providing quality service to State Farm customers.. EXPERIENCE AND KNOWLEDGE Experience in outside sales, retail sales, marketing desirable. o Experience with computer software desirable. o Knowledge of personal lines insurance products desirable. SKILLS/ ABILITIES Ability to learn and apply product, industry and market knowledge to make professional recommendations to prospects and policyholders and to satisfy insurance licensing requirements. o Ability to influence others. o Ability to create professional business relationships with prospects and policyholders. o Strong listening, oral and written communication skills. o Ability to take initiative and act effectively in various circumstances without direction. o Self-confidence/perseverance/strong work ethic: remain positive and maintain progress towards a goal in spite of obstacles and adversity. o Goal oriented: highly motivated and resourceful to achieve results. o Proven track record of trustworthiness, dependability and ethical behavior. o Proven problem solving ability: apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative. o Ability to organize and act on several activities concurrently. JOB RELATED TRAINING COURSES, LICENSING AND PROGRAMS Successfully complete all company, state and federal requirements (licenses) to sell and service designated State Farm products and continue to be licensed in good standing is required. DUTIES AND RESPONSIBILITIES Implement the agency’s marketing/sales plan and direct mail campaigns at direction of the agent. o Work from the agent’s office to contact prospects and current policyholders to generate interest in sales appointments. o Conduct needs based sales interviews in the agent’s office supported by technology (including Insurance and Financial Reviews). o Meet marketing goals set by the agent. o Provide prompt, accurate, friendly, cost-effective service and utilize it as a basis for establishing a marketing opportunity. As directed by the agent, work with agent’s computer system to update information in customer databases used by the agent. o Perform other related duties as assigned by the agent

Job DescriptionPosition Overview State Farm Insurance Agent located in Sacramento, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Peter Schiro - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Salary, • Hourly pay plus commission/bonus, • Paid time off (vacation and personal/sick days), • Draw plus commission, • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Ability to work in a team environment, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain), • Associate's degree or higher preferred If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Next Job Abroad is seeking a highly motivated and skilled German Speaking Customer Support Agent to join our esteemed team within the iGaming sector in Malta. This position offers an excellent opportunity for individuals who are proficient in the German language and wish to further their career in a dynamic and engaging environment. In this role, you will be responsible for providing exceptional customer service to our German-speaking clientele, ensuring inquiries are addressed efficiently and effectively. Your engagement will significantly contribute to our customers' overall experience and satisfaction with our gaming services. We are pleased to provide relocation assistance to facilitate your transition to life in Malta. • Deliver outstanding customer support via various channels including chat, email, and telephone to ensure client satisfaction for our German-speaking users., • Address and resolve customer inquiries and issues in a prompt and professional manner., • Educate customers about our gaming products and services to enhance their overall experience., • Collaborate with team members to maintain high standards of service quality and operational efficiency., • Document customer interactions accurately in the CRM system for effective record-keeping., • Gather customer feedback and share insights with management to foster continuous improvement., • Participate in training sessions to enhance product knowledge and service competencies., • Fluency in German and proficiency in English; knowledge of additional languages is advantageous., • A minimum of 1 year of experience in customer service or a related field is preferred., • Demonstrated excellent communication and interpersonal skills, with a strong commitment to customer care., • Ability to handle multiple tasks efficiently in a fast-paced environment., • Proficiency in using CRM systems and customer support tools is desirable., • Willingness to relocate to Malta and adapt to a new cultural setting., • A keen interest in gaming and familiarity with the iGaming sector is a valuable advantage., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Hybrid working setup., • Yearly salary €25.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Prospere Companies/Transworld Commercial Real Estate CRE Sales Admin Greenwood Village, Colorado Salary: $50,000-$55,000 Prospere Companies: Prospere Companies is a nationally recognized leader in business brokerage, commercial real estate, and growth consulting. With six appearances on the Inc. 5000 list, we’ve earned our reputation as one of the fastest-growing firms in the country. What sets us apart is performance: our close rate exceeds the national average by over 500%, and we receive more than 1,400 buyer inquiries each week. These results reflect a disciplined, data-driven approach and a team that’s deeply committed to delivering real outcomes for our clients. Our culture is grounded in professionalism, accountability, and continuous improvement. We value leaders who listen actively, set clear expectations, and take ownership of their impact. Every member of our team contributes to a high-performing environment where growth is both expected and supported. If you're looking to join a firm where strategic thinking, operational excellence, and personal growth go hand in hand Prospere offers the platform to lead and excel. CRE Sales Admin: We're expanding our team and actively seeking a talented individual to lead our CRE Sales Administration. This position provides essential support for our CRE Brokers, as well as our Texas and Las Vegas Business Brokers. Responsibilities include, but are not limited to, updating our CRM system with new contacts, qualified leads, and projects, along with designing all necessary collateral and marketing materials to drive sales. Key Responsibilities: The Sales Admin handles a variety of tasks across scheduling, administration, database management, and marketing, including: • New CRE Team Coordination: Orchestrates recruiting, onboarding, training, and launch for new CRE team members., • Closing Support: Assists with CRE closings, ensuring all required paperwork is signed and information is properly stored in shared files and the CRM., • Broker Support: Provides training and troubleshooting assistance to brokers as needed., • Data & Reporting: Develops and maintains the CRE Sales Dashboard with CRM data, including House Lead Generation tracking., • Marketing Support: Designs listing brochures, proposals, and presentations, and adds new listings to marketing sites., • Customer Service: Manages all incoming phone and email inquiries, including LiveChat., • Database Management: Updates customer databases and maintains accurate records., • Process Improvement: Creates and updates Standard Operating Procedures for training., • Tech Troubleshooting: Resolves technical issues for brokers related to printers, Zoom Phone, HubSpot, and other system Qualifications: • Previous administrative or marketing experience, • Exceptional verbal and written communication skills, • Enthusiasm for entrepreneurship and business, • Entrepreneurial mindset: Proactive, driven, and committed to success with a competitive and opportunistic spirit., • Strong time management and organizational skills, • Tech-savvy: Proficient with Microsoft Office Suite, CRM, Zoom, and Slack, or possesses a strong aptitude for quickly learning new systems. What You’ll Get : • A role at a top-producing industry leader., • Direct impact on enabling agent success and driving growth., • A high-trust, fast-paced environment with significant growth opportunity. We LIVE by our Core Values when interacting with our team, partners and clients: • Own your Growth, • Be a Pro, • Listen First, • Lead with Compassion, • Manage Expectations Benefits: • Paid health care up to 50% for Vision, Dental & Health Care Coverage, • 401k Match of 4%. Eligible after one year., • Tiered Vacation Policy: 2 Weeks Year One, 3 Weeks Year Two, 4 Weeks Year Three., • Additional paid sick time and two floating holidays annually., • Partial remote work environment, four days/week required in Greenwood Village office, • Access to ongoing training, support and cutting-edge technology and automation systems, • Growth potential within our organization (including sister companies) Our culture creates a thriving work environment of success-focused individuals continuing to achieve, grow, and support each other. If this sounds like a match for you, we invite you to complete our application and questionnaire. We look forward to speaking with you!

Full Job Description Farm Bureau Insurance- The Acosta Agency in Grandville, MI is hiring Insurance Sales Representatives to join our growing team! Our insurance agency is located in Grandville, and we're up to big things! We provide Auto, Home, Business, and Life insurance to help protect our clients, and their assets. If you want to be a part of a winning and competitive culture, then this may be the career for you! Benefits for the Insurance Sales Agent: • Health Insurance, • Very competitive base salary (most competitive in the Grand Rapids metro area), • Very competitive commission structure (most competitive in the Grand Rapids metro area), • Gym membership reimbursement available, • Business and Leadership Courses available, • Bonus incentive based on individual/agency performance, • Paid time off - personal time and holidays, • Career growth/advancement development, • Training/coaching provided, • $500 Sign-on bonus available Qualifications for the Insurance Sales Representative: • Sales experience or a client-facing background is a plus, • Insurance experience is preferred, but not required, • Proven track record of trustworthiness, dependability and ethical behavior, • Must be coachable, • Excellent communication skills: written, verbal, and listening, • Must have strong interpersonal communication skills, • Must be motivated and determined Responsibilities for the Insurance Sales Representative: • Develop insurance quotes, make sales presentations, and close sales, • Establish client relationships and follow up with clients, as needed, • Provide prompt, accurate, and friendly client support, • Maintain a strong work ethic with a total commitment to success each and every day, • Develop new financial service opportunities with both existing and new clients Our Culture: Customer and employee success and satisfaction are our top two priorities. The two go hand-in-hand, and as they build each other up, they create an external and internal army of brand ambassadors. Compensation: We believe in paying exceptionally well for outstanding performance. Our compensation plan is unmatched in the marketplace and truly allows our team members to make an incredible income. Career Growth Plan: We are constantly searching for new leaders within our company. All of our team members have a duty to better themselves, and everyone has an opportunity to advance within our organization. Here are the frequently asked questions and answers that we get about our career opportunity: What kind of training will I receive?We invest in our team members to help them succeed and achieve their personal, professional, and financial goals. You will receive the award-winning product and sales training that is exclusively offered in our agency. Is prior insurance sales experience required?No! You don’t need to know anything about insurance or insurance sales to apply. We provide all of the product and sales training that you’ll need to be successful! What is the culture like in your company?We have a competitive culture where we expect a lot from ourselves and each other; however, we support one another to ensure that we all succeed and have an enjoyable work environment. What would my career growth plan look like?All team members in our organization have the opportunity to go through our Apprenticeship Program and advance within our organization and take on leadership roles. Will I have to purchase my own leads?Absolutely not! We provide all of the leads! Our salespeople never have to worry about reaching out to their friends or family and asking them for business. Is this a commission-only position?Absolutely not! Our compensation plan is unmatched in the marketplace. We offer a base salary with uncapped commission and attractive bonuses. What can I reasonably expect to make in the first year?If you follow our sales process, at the very least you can expect to make $50,000 in your first year with your base salary, commission, and bonuses. If you're looking to be part of something remarkable, and if this career opportunity sounds like something you would like to be a part of, then apply today! Flexible work from home options available. Compensation: $50,000.00 - $80,000.00 per year At Farm Bureau Insurance we’re dedicated to serving Michigan - and only Michigan. We were founded in 1949 by Michigan farmers – members of Michigan Farm Bureau – who wanted an insurance company that worked as hard as they did, gave honest service, and cared about Michigan’s future. Michigan residents trust Farm Bureau with their insurance needs. Our agents are dedicated advisors committed to helping customers make informed decisions about insurance. With their help, our reach can be felt in communities across Michigan. With more than 800 associates and nearly 450 agents spread across all regions of the Great Lakes State, we're making a difference in people's lives and ensuring our neighbors are protected from whatever comes their way. Farm Bureau agents are special individuals that have a passion for helping others. If you are seeking a meaningful and challenging career and have a desire to build your own business, then joining the Farm Bureau family may be the right career choice for you.

Customer Support Specialist – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. • Respond to customer inquiries via email, phone, and chat in a timely and professional manner, • Provide accurate information about travel bookings, itineraries, and policies, • Troubleshoot common client issues and escalate complex matters as needed, • Maintain up-to-date knowledge of supplier systems, policies, and procedures, • Follow up with clients to ensure satisfaction and support post-booking, • Log all communications accurately using internal systems, • Maintain high levels of professionalism and empathy, • Prior experience in customer service or the travel industry is a plus (but not required), • Strong communication skills and ability to work independently, • Comfortable using online tools, booking portals, and CRM systems, • Tech-savvy with a quiet, professional home workspace, • Passionate about helping others and delivering great service, • Must be 18+ and authorized to work in the United States, • Full training and ongoing mentorship, • Travel agent certification (if desired), • Access to travel discounts and perks, • Supportive online community and tools to help you succeed $20,000 - $65,000 a year🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) to join our August 17th class. As a Traveler Advisor you will be responsible for taking inbound calls from GCC's confirmed Travelers, assisting them with maintaining their itinerary through various functions. Must be located in one of the following States: Alabama, Arizona, Florida, Georgia, Indiana, Nevada, North Carolina, Ohio, South Carolina, Texas, or Utah Responsibilities • Handle a high volume of inbound calls; assisting customers with managing their reservation, • Updating Traveler contact information, processing payments, managing airline reservations, online access resets, providing general information on itineraries, • Taking escalated calls, deescalating calls in a customer centric environment, • Communicate comprehensive information to travelers, including details about our products and policies., • Document all customer interactions and call notes in assigned programs, • Work across multiple platforms in an efficient manner to handle and solution inbound calls (5-7 programs at one time - working across 3 screens)., • Excel in a Values Focused environment: Open & Courageous Communication, Risk Taking, Emotional Maturity, Thriving In Change, Teamwork, Speed & Quality, • Work in a metrics driven environment: Average Handle Time, After Call Work, Average Speed to Answer, Hold Time, Attendance, Adherence, Post Call Surveys, and values assessment, • Attend all Team, Department, and Company meetings in a camera on environment. Qualifications • 3 - 5+ years of experience working in a call center environment, receiving customer service-based calls., • Displayed proficiency in an unscripted environment., • 1+ years of experience working remotely (Preference to those who have started and trained remotely)., • Must have hardwired internet (cannot use Wi-Fi), recommended speeds are 50 MBPS Download, 25 MPBS upload Schedule • Training Schedule: (5 weeks) Monday - Friday 9:00 - 5:00 PM ET, • 1st Production Schedule (4-6 Months), • Sunday - Thursday | Sunday (10:00 AM - 6:00 PM ET), Monday - Thursday (12:00 PM - 8:00 PM ET), • Tuesday - Saturday |Tuesday - Friday (12:00 PM - 8:00 PM ET) Saturday (10:00 AM - 6:00 PM ET) Total Rewards The base salary range for this role is $18.00 hourly. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include: • Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes , • Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary., • Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals , • Your future, secured: 401(k) with company match, life insurance, and disability coverage , • Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development., • Extra perks: FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community To learn more, please visit our websites at www.gct.com, www.oattravel.com and www.grandcirclefoundation.com.

The Valley of the Sun Agency: We are eager to take our business to the next level by hiring an experienced insurance agent with a proven track record of maintaining and growing customer portfolios. You’ll hone your sales skills by forging strong relationships that serve as the foundation for our firm’s prestige, and we’ll give you the support you need to reach your earning potential. Embracing a personal approach to insurance sales gives candidates a leg up in this role, which includes developing strategies for promoting all types of new insurance contracts; making changes or additions to existing ones; and collecting key client information for risk profiles used to identify insurance plans for each unique individual. If you’re up for the challenge, apply now! Responsibilities · Continue your education on evolving insurance industry protocols to adequately fulfill all policy requirements and monitor insurance claims to customers’ satisfaction · Keep bookkeeping systems, sales databases, customer records, and related organizational tools current to accurately report progress to monthly and quarterly sales quotas to stakeholders · Work with policyholders to develop and deliver risk management strategies that fit their individual profiles · Maintain and grow existing portfolios by developing and implementing effective and attentive sales strategies that cultivate long-term customer loyalty · Set meetings with new and potential clients to listen to their needs, taking into account their financial statuses and stage-of-life priorities, and present insurance plan options tailored to their individual circumstances Qualifications · Candidates should have basic computer skills and be able to use Microsoft Office programs · Some experience with accounting or sales lead software is beneficial · Superb analytical, interpersonal communication, and customer service skills are needed to succeed in this role · Demonstrated comprehension of the insurance industry, insurance products, risk management profiles, and associated state and federal regulations Compensation $75,000 - $100,000 yearly About The Valley of the Sun Agency The Valley of the Sun Agency is composed of numerous self-driven and successful men and women serving middle-income families in the financial services sector. We sell the most revolutionary form of life insurance in the market: Living Benefit Life Insurance. It's life insurance you don't have to die to use and it is the same price or LESS than traditional death insurance. With our lead systems, cash bonuses, lead bonuses, top compensation, and UNBEATABLE products our sales professionals are equipped to dominate the ultra-competitive market of insurance sales. This empowers our agent force to properly serve their clients in the best way possible while providing a healthy income and lifestyle for their families. We look forward to partnering with you! _

Please note, this role requires a minimum of 2 days per week in the Santa Clara, CA ServiceNow Offices – PLEASE DO NOT APPLY IF YOU CANNOT MEET THIS REQUIREMENT, Thank you It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Please note, this role requires a minimum of 2 days per week in the Santa Clara, CA ServiceNow Offices – PLEASE DO NOT APPLY IF YOU CANNOT MEET THIS REQUIREMENT, Thank you What you get to do in this role: Imagine leading the charge in next-generation AI interoperability and enterprise AI governance. In this role, you will define and deliver core capabilities within ServiceNow’s AI Control product—the platform that enables organizations to maintain security, privacy, monitoring, guardrails, and actionability across all AI usage. You will be responsible for driving the evolution of ServiceNow’s AI governance layer, ensuring enterprises can safely adopt and scale AI through: • Strong security and privacy controls, • Real-time monitoring and observability of AI interactions, • Automated remediation and action workflows, • Guardrails that enforce safe, compliant, policy-aligned AI behavior, • Enterprise oversight across all AI agents, models, and integrations This role places you at the center of AI transformation, defining how secure and governed connectivity works across AI agents, enterprise systems, and external platforms—leveraging emerging interoperability standards like Model Context Protocol (MCP) and Agent-to-Agent (A2A) frameworks. You’ll partner closely with engineering, design, security, data governance, and AI/ML teams to deliver a unified platform experience where AI access governance, controls, and observability converge. You’ll also help shape industry standards by collaborating with leading partners and standards bodies. If you want to shape the future of enterprise AI governance—this is your opportunity. To be successful in this role, you have: AI & Agent Ecosystem Expertise • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. Experience integrating AI into workflows, decision-making, or automation. • Strong understanding of AI-specific security, privacy, and governance risks, including model misuse, prompt injection, data leakage, and unsafe outputs., • Familiarity with MCP, A2A agent communication, agent lifecycle management, interoperability patterns, and orchestrated agent workflows. Security, Privacy & Data Protections • Deep background in data security, including encryption, data access policies, safe data routing, personal data protections, and privacy-by-design., • Hands-on experience with designing AI access security controls, such as:, • Role- and policy-based restrictions on AI usage, • Guardrails and content safety filters, • Monitoring and logging of AI interactions, • Auditable decision trails and compliance reporting, • Understanding of frameworks such as NIST, SOC 2, ISO 27001, GDPR, and how they influence enterprise AI governance. Product Execution & Leadership • Proven product management experience (typically 9+ years) defining strategy, requirements, and roadmaps for complex enterprise or platform products., • Ability to write user stories, work closely with engineering, prioritize at scale, and drive execution end-to-end., • Experience collaborating with Security, Legal, AI/ML, Data Governance, Design, and Architecture teams., • Strong ability to think from both developer and admin perspectives—translating needs into secure, intuitive, compliant product capabilities. AI UX/UI & Platform Experience • Experience shaping AI user experiences, including:, • Interfaces for managing guardrails and access controls, • AI monitoring dashboards and insights, • Admin and developer-facing experiences for governing agents and models, • Prior experience in SaaS, enterprise platform, or developer-oriented environments (no API-specific requirements). Communication & Stakeholder Collaboration • Ability to communicate complex ideas clearly to technical and non-technical stakeholders., • Strong customer empathy and curiosity—able to deeply understand problems and translate them into actionable product direction., • Excellent prioritization discipline, focusing on high-impact outcomes in fast-moving AI environments. Please note, this role requires a minimum of 2 days per week in the Santa Clara, CA ServiceNow Offices – PLEASE DO NOT APPLY IF YOU CANNOT MEET THIS REQUIREMENT, Thank you FD21 For positions in this location, we offer a base pay of $187,600 - $328,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. _. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact _for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. The Customer Care & Operations organization creates reliable, beyond-helpful experiences for customers, restaurant partners, and delivery partners. As we transform our contact center technology, expand AI-powered quality tools, and migrate our knowledge ecosystem into Salesforce Service Cloud, the Manager, Customer Care Enablement is critical to enabling that foundation. This role owns the strategy, execution, and continuous improvement of the programs that make Customer Care teams exceptional — spanning Quality Assurance (QA), Instructional Design (ID), Training, and ToolShed (employee development). This leader builds scalable enablement infrastructure in a rapidly evolving technology environment, influencing across Customer Care leadership, BPO partners, and cross-functional stakeholders to raise the bar on performance, quality, and learning outcomes. What You'll Do: • Own Customer Care Enablement Strategy: Design and execute a comprehensive enablement roadmap that aligns onboarding, continuous learning, and quality management with core business KPIs (CSAT, NPS, FCR, and AHT)., • AI & Technology Integration: Spearhead the adoption of AI-driven tools across the enablement lifecycle, including generative AI for content creation, AI-assisted coaching, and automated speech/text analytics for QA., • Cross-Functional Partnership: Act as a strategic advisor to Customer Service leadership, Product, and Engineering teams to ensure agents are prepared for new product rollouts and process changes., • Build Scalable Learning & Development Programs: Oversee onboarding, role-based training, and continuing education. Equip employees to succeed in a technology-augmented environment — Salesforce, CCaaS, and AI-assisted workflows. Measure effectiveness and use data to continuously improve outcomes., • Shape Instructional Design for the Future of Work: Lead development of training materials and enablement content across video-based, scenario-driven, and AI-integrated modalities. Translate complex processes into engaging learning experiences that scale across internal and BPO teams. What You Have: • 5+ years in Learning & Development, Quality Assurance, Enablement, or Customer Support Operations — with a track record of building and scaling programs that measurably improve performance, • 3+ years leading teams at a Manager or Senior Manager level, with success coaching enablement professionals in a remote or distributed setting, • Change Management: Proven ability to drive behavioral change and adoption of new technologies and workflows across a large, distributed workforce., • Systems Knowledge: Deep familiarity with enterprise CRMs (e.g., Salesforce Case & Knowledge Management), modern Learning Management Systems (LMS), and Quality Management Systems (QMS)., • AI/Tech Implementation: Proven track record of successfully procuring, deploying, and managing AI, automation, or advanced tech solutions within a customer support organization., • Knowledge Management transformation experience — leading or supporting KM migrations or governance initiatives where content quality directly impacts agent and AI tool performance, • Data fluency and analytical skills — Ability to synthesize operational data into actionable insights. Comfortable using quality trends, learning metrics, and performance data to drive clear, actionable recommendations, • BPO partnership experience — extending training, QA standards, and knowledge resources to BPO or multi-site operations and aligning on calibration and accountability, • Cross-functional influence — proven ability to align Operations, Analytics, Product, and Transformation teams and move complex initiatives forward without direct authority, • Comfort with change and ambiguity — you thrive in evolving, technology-transformation environments and know how to iterate while keeping teams aligned, • Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable. The national total target cash compensation range for this position, including base salary and bonus target, is $90,200-$125,730 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, _ (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our _ #BI-Remote

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space - ready to join us? What’s the position? We are looking for a Senior Site Reliability Engineer who combines deep infrastructure expertise with a forward-thinking approach to AI-driven operations. In this role you will maintain and improve the reliability, scalability, and performance of our Java-based applications while pioneering the use of large language models (LLMs), agentic workflows, and intelligent automation to transform how we monitor, respond to, and prevent incidents. You will design and build autonomous and semi-autonomous AI agents that consume observability data, triage alerts, generate runbooks, automate incident response steps, and surface actionable insights—reducing toil and accelerating mean time to resolution. This is a hands-on engineering role for someone who is equally comfortable tuning a JVM, writing PromQL, and prototyping an agentic pipeline with tool-calling LLMs. Key Responsibilities Application Reliability & Performance Ensure the availability, reliability, and performance of high-traffic Java-based applications in a distributed environment. Troubleshoot and resolve complex issues across production and non-production environments. Participate in pre- and post-deployment performance testing and monitoring to continuously improve application performance. Optimize Java application performance with a focus on JVM tuning, efficient resource utilization, and horizontal scaling. Monitoring, Observability & AIOps Deploy and manage the Grafana stack (Grafana, Prometheus, Loki, Mimir, Alloy) to deliver real-time monitoring, logging, and alerting. Implement and refine observability strategies that enhance visibility into application and infrastructure health. Create and maintain dashboards, alerts, and log queries for comprehensive system health monitoring. Integrate AI/ML models into the observability pipeline for anomaly detection, predictive alerting, and intelligent alert correlation and noise reduction. AI & Agentic Workflow Engineering Design, build, and operate agentic AI workflows that automate operational tasks such as alert triage, root cause analysis, runbook execution, and incident summarization. Develop tool-calling LLM agents that interact with infrastructure APIs (Kubernetes, Grafana, Jira, Slack, PagerDuty) to execute diagnostic and remediation actions autonomously or with human-in-the-loop approval. Build and maintain MCP (Model Context Protocol) servers and integrations that expose internal systems as tool surfaces for AI agents. Evaluate, select, and operationalize LLM frameworks and orchestration platforms (e.g., LangChain, LangGraph, CrewAI, n8n, or custom solutions) for production-grade agentic systems. Implement guardrails, evaluation harnesses, and feedback loops to ensure AI agent outputs are accurate, safe, and continuously improving. Champion the adoption of AI-assisted development and operations practices across the SRE and broader engineering organization. Incident Management & Root Cause Analysis Support the operations team’s incident response efforts, conduct post-mortems, and identify root causes to prevent recurrence. Leverage AI tools to accelerate incident timelines, auto-generate post-mortem drafts, and surface patterns across historical incidents. Document and share lessons learned, contributing to a culture of continuous improvement. Automation & Toil Reduction Identify repetitive operational workflows and engineer AI-augmented or fully automated replacements. Build self-service tools and chatbot interfaces that allow engineering teams to query system status, retrieve logs, and execute standard operating procedures through natural language. Measure and report on toil reduction metrics to quantify the impact of automation initiatives. Collaboration & Cross-functional Support Work closely with developers, architects, and data/ML engineers to design solutions that improve reliability and leverage AI capabilities. Collaborate with DevOps and NOC teams to support the application platform. Communicate SRE practices, AI/automation capabilities, and operational insights to technical and non-technical stakeholders. Provide feedback on application performance, potential improvements, and observability metrics. Why This Role Is Different This is not a traditional SRE position with AI bolted on as an afterthought. We are building a team that treats AI and agentic automation as core competencies—on par with Kubernetes expertise or observability design. You will have the autonomy to experiment with cutting-edge AI tools, the backing of leadership to deploy them in production, and a mandate to measurably reduce operational toil through intelligent systems. What are we looking for? Core SRE & Infrastructure (Required) Degree in Computer Science or a related field, or equivalent professional experience. 5+ years in SRE, DevOps, or similar infrastructure roles with experience managing large-scale, high-availability production systems. 3+ years hands-on experience managing production Kubernetes clusters, including deep understanding of architecture, networking, storage, and security. Experience with cluster autoscaling (Karpenter), upgrades, and multi-cluster management. Proficiency with kubectl, Helm, Kubernetes operators, and container orchestration troubleshooting. Advanced expertise with the Grafana observability stack: dashboards, alerting, visualization, and Grafana Alloy for telemetry collection. Proficiency in PromQL and experience with Loki for log aggregation and analysis. Hands-on experience managing Java-based applications in distributed environments, including JVM tuning and optimization. Cloud platform expertise (AWS preferred; GCP or Azure also valued). Familiarity with Infrastructure as Code tools such as Terraform/Terragrunt or Ansible. ArgoCD proficiency for GitOps workflows and continuous deployment. Strong scripting abilities in Python, Bash, or Go, with experience building CI/CD pipelines and deployment automation. Proven track record with on-call rotations, incident response, and root cause analysis. AI, Automation & Agentic Systems (Required) 1+ years of practical experience building or operating AI/LLM-powered tools, agents, or workflows in a production or production-adjacent context. Demonstrated ability to design agentic systems that use tool calling, retrieval-augmented generation (RAG), or multi-step reasoning to accomplish operational tasks. Experience integrating LLM APIs (e.g., Anthropic Claude, OpenAI, or open-source models) into backend services or automation pipelines. Familiarity with at least one agentic orchestration framework or workflow engine (LangChain, LangGraph, CrewAI, n8n, Temporal, or equivalent). Understanding of prompt engineering best practices, including structured outputs, system prompts, and few-shot examples. Familiarity with AI-assisted coding tools (Claude Code, Codex, Cursor) and their integration into engineering workflows. Experience building or consuming MCP (Model Context Protocol) servers to expose internal tools to AI agents. Awareness of AI safety, hallucination mitigation, and human-in-the-loop design patterns for autonomous systems. Preferred / Bonus Hands-on experience with vector databases (Pinecone, Weaviate, pgvector) for RAG-based knowledge retrieval. Experience with LLM evaluation frameworks (e.g., Galileo, LangSmith, Braintrust) for monitoring agent quality in production. Contributions to open-source AI/ML or SRE tooling projects. Background in data engineering or ML pipelines that complements SRE responsibilities. Soft Skills Strong communication skills (written and verbal) with the ability to translate complex AI and infrastructure concepts for diverse audiences. Proactive problem-solver with a bias toward automation and continuous improvement. Ability to mentor junior team members on both traditional SRE practices and emerging AI-driven approaches. Positive attitude and openness to constructive feedback. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance A hybrid / remote working environment Startup culture backed by a secure, global brand Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer). Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.