Trabajos customer service agent en Miami, Florida - Page 4Crear alertas

Job Description The Front Desk Agent/Concierge team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database., • Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner., • Report any violations of the Rules and Regulations that are noticed at any time., • Be familiar with the fire alarm system operations and report all incidents to management., • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons., • Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services., • Write reports of daily activities and irregularities for management The working environment will be indoor and will require team member to stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Travel No travel is expected for this position. Required Experience and Education • High school diploma or GED; some college preferred, • Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills, • Minimum six months related experience and/or training., • Bi-lingual English/Spanish may be required at some locations Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. RESPONSIBILITIES: • Generate leads and actively pursue new business opportunities., • Educate clients about insurance products and recommend appropriate coverage options., • Foster strong client relationships through regular follow-ups and proactive communication., • Maintain accurate client records and manage policy updates efficiently.QUALIFICATIONS:, • Excellent communication and relationship-building abilities., • Experience in sales or customer service preferred., • Goal-oriented and motivated by achieving measurable results., • Ability to manage multiple priorities and work effectively in a fast-paced environment.

Job Description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Bilingual English/Spanish

Job Description SERVICE DESK TECHNICIAN iC5i is seeking an experienced, self-directed, Service Desk Technician. This position is in support of a Department of Defense (DoD) organization, US EUCOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS. Responsibilities: · The Service Desk Technician is responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, and end user devices. Assist users via remote access and phone. · Provide Tier 1/2 level support to users in resolving problems using service desk center tools. Support in the areas of electronic mail, account creation and maintenance, standard desktop applications, and above baseline COTS and GOTS applications. · Triage and troubleshoot incoming issues and work with other teams as needed to identify root cause and resolution. Ensure tickets are addressed within identified Critical Success Factors (CSF) and in alignment with ITIL best practices. · Ensure all actions are professionally and thoroughly documented within the ticketing system. Multiple device configuration including end user device support may be required. Assist in the creation and maintenance of documentation and SOPs. · Candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing eAicient use of computing resources. Other duties as assigned. · The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of eAorts. The candidate must be experienced in interfacing with both client managers and system users. · Specifically the Service Desk Technician will be responsible for supporting systems, users and applications on a geographically dispersed Windows 10 Enterprise network. Provide Event Management, Incident Management, Problem Management, Request Fulfillment, Change Management, and Change Evaluation support. Provide Enhanced Trusted Agent (ETA) Support Services and Multi-Factor Authentication support services. Provide 24x7x365 support. Qualifications What you will need: · maintain · US Citizen and currently hold an adjudicated Secret Clearance and be able to BA/BS + 3 years recent specialized or AA/AS + 7 years recent specialized or a major cert + 7 years recent specialized or 11 years of recent specialized experience · Service Desk Level Certifications: Modern Desktop Administrator Associated: MS 365; Administration Associates, MS 100 and MS 10 Microsoft Enterprise; Microsoft Azure, etc. Desired: Basic Server Knowledge Level Training (certificate required) CompTIA Security + (IAT Level II or greater) An active certification IAW DoD 8570.1 Technical Level II or greater Computing Environment (CE) certificate or training equivalent ITIL v3 – Foundation CompTIA A+/Network+ Automation using Microsoft PowerShell, VBScript, or batch files Experience with Citrix application and desktop virtualization Adaptable to changing circumstances and operational needs Understanding of Department of Defense Military standards Experience working with and supporting Cisco Routers and Switches Experience with DoD IT security requirements Experience with Virtual Desktop environments Possess good communication and customer support skills Shift work (Capable of working day/night shift and weekends) · Understanding of Department of Defense Military Standards