Trabajos customer service call center en Commack, New YorkCrear alertas

Job DescriptionDescription: The Field Service Technician must have good communication and technical skills to effectively diagnose and solve problems. They must be familiar with a variety of phone systems, network and data equipment and be able to perform a wide range of services, from basic repair to full installations with little or no supervision. They must be team players and have good customer service and project management skills to ensure that the customer’s equipment is configured, programmed, or repaired according to the customer’s needs. Field Service Technicians must also possess good computer and organizational skills. They will also participate in the on-the-job training program and maintain a working knowledge of all equipment. They also need hand and finger dexterity and good eyesight with the ability to determine colors. This position requires daily travel, with some overnight travel possible on occasion. He or she must be available to be on call after normal business hours and perform service, installation and maintenance work during nighttime hours is expected. Requirements: Performs installation, maintenance, and troubleshooting on Key and PABX phone systems Perform installation, maintenance, and troubleshooting on Voicemail and Call Center products Utilizes thorough knowledge and experience, testing, troubleshooting, cutting over, and turning up of phone lines, PRI’s, voice and data T-1’s, Trunks, and integrated circuits Troubleshoot telephone system hardware/software, voicemail, and telephone set and feature issues on site and remotely Install cables and testing Establishes service by studying equipment requirements; researching documentation, ordering and gathering components and parts; completing installation; performing acceptance tests Maintains rapport with customers by discussing issues; providing technical support; identifying solutions; suggesting improved methods and techniques; recommending system improvements. Supports other departments by providing corrective actions to Trouble Tickets, assist the Technical Assistance Center (TAC) as required At customer premises locations identify demarc, pretest and install IAD and loop testing. Assist remote centers with hosted IP-PBX/managed services test and turn up to customer premise Protect confidential information, observe and participate in vehicle and office safety programs Responsible and accountable for maintaining all company equipment to be operational at all times Adhere to scheduled order completion and maintenance time frames. • 3 -5 years of related telecommunications experience, • Basic knowledge of VoIP, networks and data, • Able to read and interpret documents such as safety rules, operation and maintenance instructions and procedure manuals., • Able to write routine reports and correspondence as well as speak effectively to customers or fellow employees when resolving trouble reports., • Must be able to work independently with minimal guidance, while focusing on a sense of urgency for customer impacting issues., • Must be able to sit or stand for extended periods of time, lift up to 50 lbs. and perform other basic physical demands of the position as needed., • SV9500, UM8700 and MA4000 Experience

Job DescriptionDescription: The Field Service Technician must have good communication and technical skills to effectively diagnose and solve problems. They must be familiar with a variety of phone systems, network and data equipment and be able to perform a wide range of services, from basic repair to full installations with little or no supervision. They must be team players and have good customer service and project management skills to ensure that the customer’s equipment is configured, programmed, or repaired according to the customer’s needs. Field Service Technicians must also possess good computer and organizational skills. They will also participate in the on-the-job training program and maintain a working knowledge of all equipment. They also need hand and finger dexterity and good eyesight with the ability to determine colors. This position requires daily travel, with some overnight travel possible on occasion. He or she must be available to be on call after normal business hours and perform service, installation and maintenance work during nighttime hours is expected. Requirements: Performs installation, maintenance, and troubleshooting on Key and PABX phone systems Perform installation, maintenance, and troubleshooting on Voicemail and Call Center products Utilizes thorough knowledge and experience, testing, troubleshooting, cutting over, and turning up of phone lines, PRI’s, voice and data T-1’s, Trunks, and integrated circuits Troubleshoot telephone system hardware/software, voicemail, and telephone set and feature issues on site and remotely Install cables and testing Establishes service by studying equipment requirements; researching documentation, ordering and gathering components and parts; completing installation; performing acceptance tests Maintains rapport with customers by discussing issues; providing technical support; identifying solutions; suggesting improved methods and techniques; recommending system improvements Supports other departments by providing corrective actions to Trouble Tickets, assist the Technical Assistance Center (TAC) as required At customer premises locations identify demarc, pretest and install IAD and loop testing. Assist remote centers with hosted IP-PBX/managed services test and turn up to customer premise Protect confidential information, observe and participate in vehicle and office safety programs Responsible and accountable for maintaining all company equipment to be operational at all times Adhere to scheduled order completion and maintenance time frames. • 3 -5 years of related telecommunications experience, • Basic knowledge of VoIP, networks and data, • Able to read and interpret documents such as safety rules, operation and maintenance instructions and procedure manuals., • Able to write routine reports and correspondence as well as speak effectively to customers or fellow employees when resolving trouble reports., • Must be able to work independently with minimal guidance, while focusing on a sense of urgency for customer impacting issues., • Must be able to sit or stand for extended periods of time, lift up to 50 lbs. and perform other basic physical demands of the position as needed., • SV9500, UM8700 and MA4000 Experience

Job Description We are a growing IT company; a great place to start and grow your career! CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It's why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible. CCS is looking for an initiative-taking and technically skilled Level 2 Field Services Technician to join our Network Operations Center (NOC) team. This role is ideal for individuals enthusiastic about IT infrastructure, eager to grow their skills, and committed to delivering exceptional support in a fast-paced environment. Work Schedule: Monday - Friday 8:00am - 5:00pm, with changes as needed for particular projects. Participate in the on-call rotation alongside Level 1 and Level 2 technicians, providing after-hours support as required. This position is based in our Hauppauge, Long Island office. Site visits throughout the Tri-State area will be required. A reliable vehical and valid driver's license is required. What You'll Do: • Perform equipment provisioning, decommissioning, and deployment activities for client environments., • Assist engineering teams with system migrations, data transfers, and implementation-related tasks., • Provide remote and onsite technical support for desktops, laptops, users, and associated peripherals., • Create, update, document, and escalate support tickets as required., • Monitor and respond to alerts, performing primary and secondary troubleshooting to resolve issues., • Troubleshoot and support desktop operating systems, software applications, and user environments., • Install, configure, and maintain desktop operating systems and endpoint devices., • Configure, troubleshoot, and support Microsoft Office and other business applications., • Perform hardware diagnostics, repair coordination, and software troubleshooting for end-user devices., • Troubleshoot network connectivity issues, including NICs, switch ports, cabling, and local network infrastructure., • Install, configure, and support network-connected devices and client workstation environments., • Perform physical network troubleshooting, including cable termination, cable testing, switch troubleshooting, and equipment power cycling., • Resolve escalated incidents from Level 1 support personnel and coordinate further escalation when necessary., • Assist with small projects, documentation efforts, and statement of work preparation under engineering guidance., • Participate in special projects requiring independent troubleshooting, investigation, and solution implementation., • Participate in an on-call rotation, including occasional evening and weekend support activities SALARY RANGE: $50,000 - $55,000 What You'll Bring: • 2-4 years of experience in a Help Desk, Technical Support, or User Support environment, • Experience supporting PC hardware, software, server hardware, and Windows operating systems., • Strong knowledge of Windows 10 and Windows 11 installation, configuration, administration, and troubleshooting, • Experience troubleshooting and supporting SaaS-based applications., • Experience installing, maintaining, and troubleshooting Microsoft 365 and Microsoft Office applications., • Experience administering Active Directory users, groups, and Group Policy Objects (GPOs), • Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP, • Knowledge of client/server environments and related technologies, • Ability to troubleshoot hardware, software, network, and user-related issues in a fast-paced environment., • Strong analytical, problem-solving, and troubleshooting skills., • Ability to quickly learn and follow complex technical procedures., • Excellent communication, customer service, time management, and organizational skills, • Strong written and verbal communication abilities, including the creation of clear technical documentation and procedures., • Ability to multitask, prioritize competing tasks, and manage workload effectively., • Ability to work independently while also contributing effectively within a team environment., • Initiative-taking, customer-focused, and meticulous, • Ability to lift to 50 lbs. (e.g., computers, monitors, printers, and networking equipment) Preferred Qualifications: • Associate or bachelor's degree in information technology, Computer Science, Business, or a related field, or equivalent industry experience., • Microsoft certifications or demonstrated experience supporting Microsoft technologies., • Industry certifications such as CompTIA Network+ and Security+, • Vendor certifications from Microsoft, Apple, IBM, HP, Cisco, or similar technology manufacturers, • Experience with Group Policy administration, scripting, and automation, • Experience supporting VMware virtualization environments. #IND #zr CCS Offers: • Competitive salaries, • Comprehensive benefits including:, • Medical and dental plans, • Company paid vision and short and long term disability plans, • Flexible spending programs including Healthcare, Dependent Care, Transit and Parking, • 401K with employer match, • Tuition reimbursement, • Onsite fitness center (or gym membership reimbursement for client or satellite based employees), • Company paid life Insurance, • Paid holidays and vacation, • Technical certification gift card rewards program Come experience our unique culture and see how our "right people, right results" philosophy has led to our outstanding success! We are great place to start your IT career! EEO Statement: Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.

Job Description Warehouse Specialist (Part-Time) At TireHub we move more than tires-we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers-because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes-to challenges, to each other, and to getting it done right. The primary role of the Warehouse Specialist (WS) involves loading, unloading, checking, and tallying tires to and from carriers (trailer trucks/box trucks/delivery vans). This position selects, packs, counts, weighs, marks, and palletizes tires from customer orders and places them in the assigned staging areas according to bin locator system. This position ensures TireHub’s safety guidelines are met by the proper unloading, loading, palletizing, and stacking of tires. When you say YES to something bigger: This position has a starting wage of $20.95 per hour with guaranteed increases of $2.00 over your first year of employment with TireHub. Monday through Friday, 5:00am - 10:00am Benefits summary: · Paid weekly on Fridays · Choose your benefits which include a no cost health insurance option · TireHub funded Health Savings Account · Additional benefit options including TireHub paid short/long term disability and life insurance benefits · Paid vacation and holidays PLUS your birthday off! · Parental leave programs · Build your financial future with 401k including TireHub match · Uniform program · Access to tire discounts, perks, and so much more! This position reports to Assistant TLC Leader. · The individual must exhibit the following TireHub core commitments: · Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. · Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. · Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. Role Specifics: · Loads, unloads, inspects, and tallies tires to and from transport vehicles (trailer trucks/box trucks/delivery vans). · Selects, packs, counts, marks, palletizes customer orders and places tires in the assigned staging areas according to bin locator system. · Operates order pickers, forklifts, pallet jacks, delivery vehicles and other equipment in the execution of duties and ensures safety guidelines are met in operating the equipment. · Performs required counting, tallying, and marking on related inventory control documents. · Performs proper unloading, loading, palletizing, and stacking of tires, while ensuring safety guidelines are met. · Participates in cycle counting and for annual inventories. · Participates and maintains ongoing training through in-class, in-person, or computer-based learning modules, as assigned. · Completes other tasks assigned by their Leader or another member of leadership. Competencies: · Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement · Drives Results: Consistently achieving results, even under tough circumstances · Collaborates: Building partnerships and working collaboratively with others to meet shared objectives · Communicates Effectively: Delivers communications that convey a clear understanding of the unique needs of different audiences. · Communicates Effectively: Delivers communications that convey a clear understanding of the unique needs of different audiences. Education/Experience: · Must be 18 years of age or older. Required Knowledge, Skills, and Abilities: · Excellent communication and customer service skills with the ability to read, write and comprehend. · Required to lift, pull, push, and/or move tires (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crawl, climb and balance. · Accurately and efficiently unload and place received tires in warehouse. · Ability to load outbound tires accurately and efficiently in delivery vehicles. · Ability to work at heights up to 35 feet above ground-level while tethered. · Ability to certify on and work up to 8 hours per day on a stand-up order picker/forklift. · Multitask in a fast-paced environment. · Ability to use computer-based programs to include an iPad. · Work independently and as part of a team. · Must be able to maintain a TireHub sponsored forklift certification. Preferred Knowledge, Skills, and Abilities: · At least 1 year of general work experience. Working Conditions · • Required to lift, pull, push, and/or move tires/inventory (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures) as needed., • Employee is regularly required to stand, sit, walk, kneel, bend, crawl, climb and balance., • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus., • Employee is exposed to moving mechanical parts and outside weather conditions. Noise level in the work environment is usually moderate., • Employee must be able to work Monday-Saturday, during operations business hours., • A company-provided van will be assigned for work-related purposes. Employees may be required to park the vehicle at their residence when not in use. Employees must ensure they have a secure and legal space available for parking., • Must not exceed 400 pounds in weight or 6 feet 3 inches in height, to meet physical compatibility with equipment and safety restraints. (These limitations are based on equipment specifications and the need to ensure safe operation; any reasonable accommodations will be reviewed in accordance with the Americans with Disabilities Act (ADA) and other relevant laws). TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.

Job Description At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit www.TireHub.com/Careers to learn more. The primary role of the Logistics Specialist (LS) involves loading and unloading tires for warehouse storage and/or timely customer delivery, including the unloading and staging of products at the customer’s business location. The LS is expected to represent TireHub professionally in all customer interaction and maintain safe driving practices, all while delivering exceptional customer service and fostering strong customer relationships. When you say YES to something bigger: This position has a starting wage of $21.95 per hour with guaranteed increases of $2.00 over your first year of employment with TireHub. Monday through Saturday – Fluctuating day shift hours Benefits summary: · Paid weekly on Fridays · Premium-Free Hubber Health Insurance · TireHub funded Health Savings Account · Additional benefit options including TireHub paid short/long term disability and life insurance benefits · Paid vacation and holidays PLUS your birthday off! · Parental leave programs · Build your financial future with 401k including TireHub match · Uniform program · Access to tire discounts, perks, and so much more! This position reports to an Assistant TLC Leader. The individual must exhibit the following TireHub core commitments: • Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships., • Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique., • Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end., • Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. Roles and Responsibilities: • Responsible for distribution of tasks including: · General Warehousing · Delivery Services · Vehicle Maintenance *Adjustments to these allocations are made as business needs evolve • Loads, unloads, inspects, and tallies tires to and from transport vehicles (trailer trucks/box trucks/delivery vans)., • Follows TireHub safety standards with respect to selecting, packing, counting, labeling, and palletizing customer orders and position them in designated locations using the bin locator system., • Operates equipment such as forklifts, order pickers and pallet jacks, ensuring adherence to safety protocols., • Conducts and participates in cycle counts, tallies, and labeling as part of regularly scheduled and annual inventory control procedures., • Collecting payments from customers on Cash on Delivery (COD) transactions., • Ensures vehicles remain clean and in good mechanical/physical condition., • Conducts pre/post-trip vehicle inspections daily and immediately report any operational issues or mechanical defects to the supervisor or designated person., • Completes all the necessary driver and vehicle maintenance logs, on a regular basis., • Ensure compliance with all TireHub policies and procedures., • Participates and maintains ongoing training through in-class, in-person, or computer-based learning modules, as assigned., • Completes other tasks assigned by their Supervisor or another member of leadership. Competencies: • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement., • Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear., • Drives Results: Consistently achieving results, even under tough circumstances., • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives., • Communicates Effectively: Delivers communications that convey a clear understanding of the unique needs of different audiences. For this role, you will need: • At least 1 year of general work experience., • Must have a valid driver’s license., • Must have a mimimum of 2 years of driving history, with a valid driver's license (does not include driver's permit)., • Must be 19 years old or older. · Required Knowledge, Skills, and Abilities: • Excellent communication and customer service skills., • Repeatedly lift, pull, push and/or move tires (up to 50lbs) with or without mechanical assistance., • Capable of frequent bending, twisting and lifting., • Multitask in a fast-paced environment., • Accurately and efficiently load, unload and place tires in warehouse and delivery vehicles., • Work up to 35 feet above ground-level., • Work up to 8 hours per day on a forklift., • Follow traffic rules and regulations by safely driving TireHub vehicles to deliver tires to customer locations., • Work independently and as part of a team., • Familiarity with Manifest, GPS and Navigation systems., • Must be able to maintain a forklift certification., • Must be able to maintain a valid driver’s license. Working Conditions · Required to lift, pull, push, and/or move tires (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crawl, climb and balance. · Maybe required to handle hazardous materials and wear various forms of protective equipment (gloves, protective eyewear, etc.). · Specific vision requirements may include close, distance, color, peripheral visions, depth perception and ability to adjust focus. · Works and operate equipment in various settings, ranging from non-climate-controlled warehouses to customer locations. · Extended day, evening, and weekend work (including Saturday) may be required as job duties demand and may include little to no advanced notice. · Driving during the night or in inclement weather may be required. · Must not exceed 400 pounds in weight or 6 feet 3 inches in height, to meet physical compatibility with equipment and safety restraints. (These limitations are based on equipment specifications and the need to ensure safe operation; any reasonable accommodations will be reviewed in accordance with the Americans with Disabilities Act (ADA) and other relevant laws). TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.

Full-time Edgewood, NY Summary: Directs and coordinates customer service activities. The individual will need to have the ability to perform the following duties personally and through subordinates. Essential duties and responsibilities: • Monitors productivity of customer service representatives and generates reports using our Contact Center Software, • Reviews Call Data to monitor the length of time customers remain on hold., • Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies., • Answers questions and recommends corrective services to address customer complaints or needs,, • Compile work volume statistics for accounting purposes and to keep records of customer service requests and complaints., • Determines work procedures, prepares work schedules, and expedites workflow., • Studies and standardizes procedures to improve efficiency of subordinates., • Maintains harmony among workers and resolves grievances., • Perform day to day call center agent functions. Supervisory Responsibilities: • Manages a team of non-supervisory employees., • Is responsible for the overall direction, coordination, and evaluation of the department., • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws., • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Preferred Qualifications: • Experience with Oracle/NetSuite CRM platforms is a plus., • Familiarity with project management tools such as Asana, Trello, or Jira., • Strong willingness and ability to learn new software applications quickly., • MS Office Suite (Word, Excel, and Power Point), • Associate's or Bachelor's degree; or 3 to 5 years related experience and/or training; or equivalent combination of education and experience

Job Description Order Entry Manager - LEADERSHIP OPPORTUNITY On-Site | Central Islip, NY | Full-Time | Salary: $75,000 to $95,000 per year Strengthen order operations from the center of the business. Ready to lead the team that keeps every order moving? Quality Enclosures is looking for a hands-on Order Entry Manager to take charge of our centralized quote and order entry function, a high-impact role where your leadership sets the pace for the entire business. You’ll build and develop a strong team, set priorities, and put the operating discipline in place that turns busy days into consistent, on-time execution. This is a hands-on leadership role for someone who enjoys developing people, improving workflows, and using metrics to turn operational challenges into measurable results. You will partner closely with Inside Sales, Customer Success, Production, Engineering, and other teams to remove bottlenecks and improve the flow of work across the organization. What You’ll Do • Lead and develop the team. Set clear expectations, assign priorities, provide training and coaching, address performance concerns, and serve as the escalation point for complex issues., • Manage the centralized order queue., • Drive quality and accountability., • Measure and improve performance. Use KPIs and scoreboards, including accuracy, throughput, efficiency, turnaround time, and on-time release, to identify trends and strengthen results., • Improve and standardize processes. Address the root causes of errors, rework, and delays while developing SOPs, training materials, and scalable best practices., • Lead cross-functional coordination. Partner with Inside Sales, Customer Success, Production, Engineering, and other teams to resolve issues and ensure customer and sales requirements are executed effectively., • Stay close to the operation. Provide hands-on order-processing and operational support when business needs require it Experience and Qualifications: • Bachelor’s degree preferred but not required., • Four to six years of experience in order entry, operations, customer service, manufacturing support, or a related environment., • At least three years of experience supervising or leading a team, including coaching employees and addressing performance concerns., • Demonstrated success establishing and monitoring KPIs, scoreboards, or other performance measures to improve accountability and results., • Experience with ERP systems and order-processing workflows., • Strong organization, communication, analytical thinking, problem-solving, and decision-making skills., • The ability to remain accurate, responsive, and composed in a fast-paced, high-volume environment.Preferred Experience, • Experience supporting manufacturing, custom products, or another production-connected order environment., • Experience creating SOPs, training resources, or process improvements for a growing operation.What We Offer, • A manager-level role with visibility and partnership across multiple departments., • The opportunity to shape processes, develop a team, and improve operational performance., • A collaborative and supportive work environment., • Competitive compensation., • Health, dental, and vision insurance., • 401(k), paid time off, and career growth opportunities. Have questions or want to learn more before applying? Call us at 631-313-2911. We would be happy to tell you more about the position and our team.

Job DescriptionHybrid (Remote + In-Studio) | $18–$23+ per hour (Base + Performance Bonuses) | Paid Training | Career Growth Build a Career in Health & Wellness Stretch Zone, the nation's leader in practitioner led - assisted stretching, is looking for a motivated, energetic, and organized Hybrid Appointment Setter / Fitness Professional to help drive new member growth across our Long Island studios. If you're confident on the phone, enjoy texting with customers, love achieving goals, and thrive in a fast-paced environment, this could be the perfect opportunity. This is a hybrid position that combines remote work with in-studio responsibilities, offering flexibility while keeping you connected to a high-performing team. Based on performance, this position will require a company-sponsored certification to become a Stretch Zone Certified Practitioner, opening the door to even greater earning potential when in studio. Compensation & Benefits • $18.00/hour base pay - $23+/hr w/ performance bonuses, • Hybrid work schedule, • Paid training, • Company-sponsored Stretch Zone Certification for qualified team members, • Advancement opportunities into practitioner, leadership, and management positions, • Positive, supportive, and growth-focused team cultureWhat You'll Do, • Call, text, and follow up with prospective members who have expressed interest in Stretch Zone., • Convert leads into scheduled introductory stretch appointments (demos)., • Build excitement and educate prospects about the benefits of practitioner led - assisted stretching., • Respond promptly to inbound inquiries from phone, website, and social media., • Schedule appointments and maximize studio calendars., • Complete daily studio operational checklists and administrative tasks., • Support multiple studio locations as needed., • Maintain detailed CRM notes and consistent follow-up with every lead., • Assist with social media engagement and local marketing initiatives., • Work closely with leadership to improve lead conversion and member experience.What We're Looking For We're looking for someone who is: • Friendly, confident, and professional on the phone., • Exceptional at texting and written communication., • Organized with outstanding multitasking skills., • Goal-oriented and motivated by bonuses and performance incentives., • Comfortable working independently while managing multiple priorities., • Tech-savvy with experience using computers, CRM software, Microsoft Office, and Canva, • Familiar with Facebook, Instagram, and other social media platforms., • Reliable, coachable, and eager to grow professionally.Preferred Experience Experience in any of the following is a plus: • Appointment Setting, • Inside Sales, • Customer Service, • Call Center, • Medical Office, • Front Desk, • Membership Sales, • Fitness or Wellness, • Scheduling Coordinator, • Administrative SupportNo stretching experience is required—we'll teach you everything you need to know. Why Stretch Zone? At Stretch Zone, we help people move better, feel better, and live healthier lives every day. We're also committed to helping our team members grow. We promote from within, invest in ongoing development, and recognize high performers with increased responsibilities, advancement opportunities, and company-sponsored professional certification. If you're looking for a career where your communication skills, work ethic, and ambition are rewarded, we'd love to hear from you. Apply today and become part of one of the fastest-growing wellness companies in the country. Flexible work from home options available.

Job Description Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations. SCHEDULE: Monday- 9:00am-5:00pm Tuesday- 9:00am-5:00pm Wednesday- 1:00pm- 9:00pm Thursday-9:00am-5:00pm Friday- 9:00am-5:00pm SUMMARY: Family Service League is seeking a full-time Office Manager to work in our Family Recovery Center in Bay Shore, NY. The Office Manager is responsible for overall operations of the clinic. Responsibilities include ensuring efficient use of the Electronic Medical Record including scheduling and integrity of data. The Office Manager manages site supplies, office availability, site maintenance, job postings, and technology. The Office Manager must coordinate services from outside vendors. We offer a generous benefits package including the following: • Health and Dental Insurance, • Vision Insurance, • Flexible Spending Account (FSA), • Retirement Savings Plan with a 5% employer contribution, • Life and AD&D Insurance, • Generous PTO (paid time off), • Up to 11 paid Holidays, • Paid Sick Leave, • Student Tuition Remission Program, • Employee Assistance Program (EAP), • Company paid Short-Term and Long-Term Disability, • Employee Discounts and more! RESPONSIBILITIES: • The Office Manager will oversee staff, including recruiting, hiring, developing, and conducting supervision and performance appraisals., • Manage a fast-paced front office with heavy foot traffic and a high call volume to a behavioral health population., • Oversee electronic data entry and record keeping., • Order supplies with program budget limitations., • Schedule and oversee building maintenance. Including repairs, cleaning, and safety., • Distribute administrative information to staff as needed., • The Office Manager will maintain operations of technology. Including phones, copy machines, fax machines and scanners., • Maintain schedule of office availability., • Manage client complaints and help to offer solutions utilizing a customer service approach., • All other duties as assigned. QUALIFICATIONS: High School diploma or equivalent required. At least 3 years of office management and systems experience, preferably in a health care environment required. At least 1 year of prior Supervisory experience required. Excellent organizational skills, attention to detail, leadership, and collegiality. Computer proficiency, including Microsoft Office and Electronic Medical records, required. Excellent Word and Excel skills. Excellent communication, both written and verbal required. Bilingual in Spanish preferred. PHYSICAL REQUIREMENTS: Sitting for a long period of time. Some light lifting may be required.

Job Description Chevrolet of Smithtown has an immediate openings for motivated team members in our fast growing, established Business Development Center. Previous success in a BDC Center or a Call Center is preferred but, not necessary. Bilingual is also a big plus!! Strong base plus commission pay structure gives plenty of stability with excellent earning potential. Successful candidates will have ability to multi-task, be a team player, have a pleasant personality and experience working with customers over the phone. If you are a customer service specialist looking to further your career with an established and respected automotive dealership organization, join our team at South Shore Kia! Duties As an Automotive BDC Representative, you will be directly responsible for monitoring and following up with potential customer leads received via internet, phone, and visits to the dealership. Outstanding customer service skills are required. • Following and maintaining relationship with former customers, • Monitoring and contacting internet leads, • Determining each customer's vehicle needs by active listening, • Learning, understanding, and following call, text and email scripts, • Setting, confirming, and following up on appointments sales, • Performing surveys with customers, • Other duties as required *(BILINGUAL CANDIDATES)* Requirements We are looking for enthusiastic individuals who enjoy working in a fast paced environment where every day brings new challenges. It is also important that you display excellent verbal and written communication and interpersonal skills. The ideal BDC Representative will also have: • High school diploma or GED, • Preferably a proven track record in BDC center or call center, • Excellent customer service and communication skills, • Ability to establish rapport and build relationships to ensure repeat customers, • Strong multi-tasking and organization skills, • Basic computer proficiency, • Verifiable work history, • Professional appearance and demeanor, • Strong English skills Benefits • Medical insurance, • Dental insurance, • Vision insurance, • 401(k) retirement plan, • Flexible spending accounts, • Paid time off, • Company-paid factory training, • Employee discounts If you are looking for a company where you will be appreciated and have opportunities to learn and advance, this is the place for you. Enjoy your job and the people you work with at South Shore Kia!

Job Description Service BDC Agent – Full Time Starting Pay: $17.50 per hour | Monday–Friday, 8:00 AM–5:00 PM Join a Winning Team in Our Service BDC! We are looking for a motivated, friendly, and dependable Service BDC Agent to join our growing team. If you enjoy speaking with people, providing excellent customer service, and working in a fast-paced team environment, this could be a great opportunity for you. Our Service BDC is an important part of our dealership and plays a key role in keeping our customers connected with our Service Department. We are committed to developing our employees and promoting from within whenever possible. What You'll Do: ● Answer incoming dealership and service department phone calls ● Professionally transfer calls to the appropriate department or employee ● Take accurate messages and ensure they are communicated promptly ● Make outgoing calls to customers regarding their vehicle service needs ● Contact customers to schedule service appointments ● Follow up with customers and help generate additional service business ● Assist customers with questions and provide a positive first impression of our dealership ● Document customer interactions accurately in our systems ● Work closely with Service Advisors, Managers, and the Service Department ● Maintain a professional, friendly, and helpful attitude on every call What We're Looking For: ● Excellent communication and customer service skills ● Friendly, positive, and professional personality ● Comfortable speaking on the phone throughout the day ● Strong attention to detail ● Reliable and punctual ● Ability to multitask in a fast-paced environment ● Strong work ethic and willingness to learn ● Previous BDC, call center, automotive, or customer service experience is a plus, but we are willing to train the right person Schedule: Monday – Friday 8:00 AM – 5:00 PM 1-hour lunch Compensation & Benefits: ● Starting pay: $17.50 per hour ● Full-time position ● Medical insurance ● Dental insurance ● 401(k) ● Benefits begin after 90 days ● Opportunities for advancement ● Promote-from-within culture ● Training and support ● Great team environment Why Join Us? We believe our people are the foundation of our success. We are looking for someone who wants more than just a job — someone who wants the opportunity to learn, grow, take on additional responsibility and build a career with a winning team. Our Service BDC is growing, and the right person will have the opportunity to make a real impact on our customer experience and the success of our Service Department. If you are dependable, outgoing, customer-focused, and ready to be part of a team that takes pride in what we do, we want to hear from you! Apply today and come grow with our Service BDC!

Job Description POSITION GOAL: To support the execution of work performed in the field, preparing and reviewing work orders, claims and contractor invoices focused on ensuring the effective and efficient field operations while providing world class customer service. Essential Functions: • Responsible for administrative support for the service departments; including processing of mail, filing, faxing and coordinating courier activities., • Responsible for correct and timely entry of information for bus repairs; including the creation of work orders, maintenance of time sheets and record keeping., • Responsible for the purchasing of items such as office supplies, shop supplies and interfacing with our Materials Department for any MRO and Safety supplies., • Coding and processing of all invoicing for the center; including suppliers/vendors, utilities and office supplies., • Follow-up and investigation with corporate finance department on processing of payments, past due payments, missing invoices and other issues for ensuring payments are made., • Ensure office copiers, printers and faxes are kept stocked with paper and are in operational order., • Ensure office area is maintained in a clean, neat and professional appearance at all times., • Place parts order requests (Warranty and Acceptance), • Responsible for Parts, tracking inventory, parts return, • Assign/Schedule Work Orders, • Create and Report on Field Work including RO & WO completion, • Enter and Process Customer Claims (LA etc) and/or Contractor Invoices timely, • Schedule Vendor Time, track Vendor/Supplier warranty work performed (for VFN), • Create Incident and Work Orders from Customer Reports (VFN, OOS Tracker/Spears), • Create and Update Work Orders, • Respond to/Answer Contractor Inquiries, • Reconcile Contractor Payments / Credits, • Add/Update Field Technicians in Field Service Cloud, • Add/Update Field Technician Work Skills, • Add/Update Customer Information in Service Cloud, • Run/provide reports including VFN/Supplier/Work Order performance, • Act as a back up to reporting bus status on a morning out of service call with the customer. ADDITIONAL RESPONSIBILITIES: Other duties as assigned. QUALIFICATIONS • Education (Preferred Education Only), • • High School Diploma, • Experience/Knowledge (Preferred Experience/Knowledge Only), • Office Experience, preferably in a manufacturing / production environment Equipment/Machines Used • Computer, copier, telephone Specific Job Skills (eg. computer skills, communication, motivation, organizational skills), • MS Office (Excel, Word, Outlook), Excellent organizational and communication skills, detail focused and self-starter.

Call Center / Remote] - Anywhere in U.Competitive Hourly Pay / Medical-Dental-Vision-Life-Disability / HSA-FSA / 401(k) Plan / Flexible PTO / Parental Leave - As a Customer Service Rep at Verisma, you will: Field client inquiries regarding release of information (ROI) requests for patient medical re

Call Center / Remote] - Anywhere in U.Competitive Hourly Pay / Health-Dental-Vision-Disability-AD&D-Pet / HSA + FSA / 401(k) matching / Paid time off / Wellness program / Employee assistance program - As a Customer Service Representative at Mercola, you will: Respond promptly and professionally to c

Call Center / Remote] - Anywhere in U.Competitive Hourly Pay / Health-Dental-Vision / 401k match / PTO / Monthly internet stipend - As a Customer Service Agent, you will: Provide exceptional customer service over the phone and through electronic communication; Troubleshoot and resolve customers' ins

Call Center / Remote] - Anywhere in U.Competitive Hourly Pay + Bonus Eligibility / Health-Dental-Vision-Disability / 401k match / PTO / Paid training / Equipment provided - As a Customer Service Rep at Foundever, you will: Provide exceptional customer service to clients via phone, email, and chat s

Job Description Full Time Monday - Friday, 8-4p or 9-5p About Company: Long Island Select Healthcare Inc. (LISH) is a comprehensive network of community health centers. We are a Federally Qualified Health Center (FQHC) that provides Article 16 and 28 clinic services at 8 locations across Suffolk County, New York. We are a multi-specialty healthcare provider caring for our community through Primary and Specialty Medical Care, Dental, Behavioral Health, Audiology, Physical Therapy, Occupational Therapy and Speech Language Pathology. We currently provide care to over 7,000 patients and have an annual operating revenue of $22m. LISH is a forward-thinking, community-oriented organization! We are a certified NYS Patient-Centered Medical Home, with a mission to make a difference in our community. Our unique offerings include a robust Chronic Care Management program, Telemedicine & Virtual Care services and integrated Primary & Behavioral Healthcare. About the Role: The Call Center Representative plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. This position involves handling inbound and outbound calls, addressing customer inquiries, and resolving issues efficiently. Representatives are expected to maintain a positive attitude while managing a high volume of calls, ensuring that each interaction is handled with care and professionalism. The ultimate goal is to enhance the customer experience, leading to increased retention and positive brand perception. By effectively communicating and problem-solving, the Call Center Representative contributes significantly to the overall success of the organization. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in a customer service role, preferably in a call center environment., • Strong verbal communication skills and a friendly demeanor. Preferred Qualifications: • Associate's degree or higher in a related field., • Experience with customer relationship management (CRM) software., • Bilingual abilities in English and another language. Responsibilities: • Answer incoming calls and respond to customer inquiries in a timely and professional manner., • Provide accurate information regarding products and services and assist customers with their needs., • Document customer interactions and maintain detailed records of conversations and resolutions., • Resolve customer complaints and issues by identifying the root cause and providing appropriate solutions., • Collaborate with team members and other departments to ensure a seamless customer experience., • Schedules appointments for patients:, • Obtains & enters accurate demographic information into the EMR Identifies client needs, clarifies information, research issues and provides solutions. Identifies appropriate insurance as needed and re-verifies accordingly Schedules appointments correctly, clearly documenting the reason for the appointment, verifies entered data coincides with appointments Reviews appointment details with caller prior to hanging up Updates patient registration/demographic info with new/terminated insurance policies, copay information Makes reminder phone calls as requested Reschedules appointments when necessary Processes new patient registration forms, HIPAA, privacy notice, and demographic forms. Communicates Sliding Scale policy to patients, requests documentation. All other duties as assigned by the Patient Services Management team. Skills: The required skills for this role include strong communication and interpersonal abilities, which are essential for effectively engaging with customers and addressing their needs. Problem-solving skills are utilized daily to identify issues and provide timely solutions, ensuring customer satisfaction. Attention to detail is crucial when documenting interactions and maintaining accurate records. Preferred skills, such as familiarity with CRM software, enhance the efficiency of managing customer information and tracking interactions. Bilingual skills can significantly improve communication with a diverse customer base, further enriching the customer experience. 8-4p, 9-5p

Job DescriptionDescription: Purpose The Customer Service/Call Center Representatives are responsible for making outbound calls and assisting donors with general inquiries and the scheduling of donations. Responsibilities • Responsible for ensuring a superior level of customer service is provided to all callers., • Make outbound calls to solicit for donations., • Verify donor information as presented in computer system/database., • Completes necessary paperwork to update/correct/modify any information needed., • Maintains databases and spreadsheets of tracked information, receipt requests, special instructions., • Other projects as assigned by Supervisors. Requirements: Qualifications • Minimum High School Diploma or equivalent., • Knowledge of Microsoft Office, Excel/Word., • Ability to communicate clearly and effectively., • Ability to work in a fast-paced environment., • Strong customer service and organizational skills Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, sit, reach with hands and arms, talk, and hear. The employee is occasionally required to walk and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. FLSA Status: Non-Exempt Position Location: Islandia, NY 11749 We offer a competitive salary, a comprehensive benefit package (for Full-Time employees) including medical, dental, vision, retirement plan and generous paid time off. Big Brothers Big Sisters of Long Island is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Part-time Pay: $17.00 hourly Schedule: Mon-Fri 10:00 AM - 2:00 PM and Wed/Thurs 4:00 PM - 8:00 PM Shifts

Job Description Job description Are you looking for a fast-paced environment with great earning potential? The demand for automotive services is increasing!!! -- Nissan of Smithtown is looking for several Call Center Representatives to keep up with the demand in phone traffic. Apply to be a member of our service or sales team today! JOB DESCRIPTION: Do you have experience in being a Telemarketer or Appointment Setter? We have the phone traffic to keep you busy. We operate the one of largest Nissan Sales and Service departments on Long Island. Salary and lucrative bonuses -- if you're motivated by money --Earn $40,000+ /year apply today. Responsibilities (include but not limited to): • Prospect daily for potential customers, • Call and email prospects in an effort to set an appointment., • Learn to overcome objections and ask for the appointment., • Prepare follow up literature to market to these clients., • Track activity and complete reports., • Follow all company policies and procedures. Requirements: • Some telemarketing experience preferred, • Outstanding communication skills in both verbal and written., • Confidence in your ability to be successful., • A desire to work in a commission, performance based, environment., • Great attitude with high energy personality., • Excellent customer service skills., • Professional appearance and work ethic., • Self-starter and self-motivated., • Ability to work well in a process driven environment. Compensation: • Huge Earning Potential, • Full Training & Support

Competitive Compensation / Comprehensive Employee Benefits Package - As a Call Center Representative, you will: handle incoming calls from customers and assist them with inquiries, concerns, and requests; provide excellent customer service by actively listening and addressing customer needs in a tim

Call Center / Remote] - Anywhere in U.Competitive Base Compensation + discretionary incentive bonus / Comprehensive Benefits Package - As a Contact Center Specialist at Ventra Health, you will: Provide exceptional customer service to clients through inbound and outbound calls and emails; Handle and

Customer Service Rep / Remote] - Anywhere in U.Competitive Hourly Pay / Health-Dental-Vision-Life-Disability / HSA / 401(k) retirement plan / Career advancement / Continuing education - As a Call Center Representative at MedQuest Imaging, you will: Answer inbound calls promptly and professionally to

The Call Center Agent will work at our Transit headquarters in Ronkonkoma, NY and report directly to the Call Center Manager. Provide exceptional customer service by answering calls in a clear, concise, and friendly manner. Work collaboratively with colleagues to ensure smooth call center operations

[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Knipper Health, you will: Promote meaningful relationships and brand loyalty through engaged and informed conversation with customers (health-care providers, office staff, patients, pharmacists, and pharmaceutical sales representatives); Respond to immediate customer questions, requests, concerns and needs; Manage a high volume of inbound and/or outbound contact with customers via telephone, email, and chat; Escalate issues according to department protocol; Maintain accurate data in systems, and update as necessary...Hiring Immediately >>

Amazon is seeking a skilled Call Center Agent to join their dynamic team and contribute to delivering world-class customer service. As part of Amazon's mission to continually raise the bar for customer satisfaction, this role offers competitive pay, flexible work schedules, and comprehensive benefits for you and your family. As a Call Center Specialist at Amazon, you’ll: Serve as a key point of contact for customers, addressing their needs and inquiries via phone; Provide real-time support by resolving customer issues effectively, educating them on self-service solutions whenever possible; Navigate multiple software tools to access customer accounts, review company policies, and deliver timely, accurate solutions; Collaborate with other teams to ensure seamless service and enhance the overall customer experience. If you're passionate about helping others and looking for a role that offers growth and impact, join Amazon and help shape the future of customer care!

Part Time Based on Your Individual Work Schedule About Our Companies: We have been family owned and operated since 1974 and are celebrating 52 years in the industry! NetTel, USA is a first and Third-Party call center focusing on customer service billing, accounts receivable management, and payment p

Qualifications include a high school diploma, 2 years in a call center/customer service in healthcare/insurance, HIPAA knowledge, and #J-18808-Ljbffr.

If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don't want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you! Joining our team means a weekly pay schedule, paid training, a diverse range of assignments, and abundant chances to work independently. Regardless of whether you have prior experience in general retail, grocery, home improvement, tech support, cosmetics, or installation, we want to invest in you! Don't worry if you're new to the industry we'll provide comprehensive training to equip you with all the necessary skills. Here's how we'll support you consistently in this role: • Dedicated BDS Field Manager, • Paid training conducted virtually, online and in-store, • Instructional videos available through a user-friendly app, guiding you through each step, • Virtual call center for live support This is an ongoing, part-time opportunity, requiring your long-term availability to work 20 hours per week minimum Monday-Friday between early morning and midday, with occasional weekend hours during busier, higher-volume periods. Take a look at our videos showcasing Why You Belong at BDS and A Day in the Life of a BDS Retail Merchandising Specialist. Apply today and embark on a new career journey! Looking to start with us in a more entry-level role? Check out our MERCHANDISER roles! WHAT WE OFFER • Competitive pay, • Weekly pay schedule and early wage access - get paid when you need it, • 401(k) with employer matching, • Paid sick time, • Paid training both online and in-store, • Paid drive time and mileage between store locations, • Monthly phone reimbursement, • Reimbursed toolkit, • Employee assistance program, • Employee discounts, • Referral bonus, • Opportunity to work with a growing company that actively rewards and promotes its employees, • A variety of part-time and full-time schedules and roles across the business that can lead to consistent income for your needs WHAT YOU'LL DO • Travel to assigned retail stores to conduct visits within your assigned territory, • Audit, maintain, and install consumer electronics displays and products such as TVs, tablets, headphones, speakers, printers, and phones, • Occasionally partner with team members to complete 23-person projects such as appliance or TV installs, • Build and maintain positive in-store relationships, • Successfully complete your assignments as assigned by your BDS Manager, • Ensure that reporting is completed on time from your personal mobile device, • Schedule and complete work per BDS Standards and Expectations (provided during onboarding, • Receive materials at home or pick up at FedEx and take to retail locations as requested, • Other tasks as requested by management WHAT YOU'LL BRING Experience and Education: • High school diploma, GED, or equivalent experience, • Previous merchandising, customer service, and/or retail experience preferred Skills and Attributes: • Strong interpersonal and relationship-building skills to collaborate and interact with BDS and in-store personnel, • Technology: Must be proficient using your personal Android or Apple device (Smartphone/Tablet) with GPS functionality to upload photos, report assignment data, and reference documents, • Must own a basic toolkit (BDS provides toolkit cost reimbursement after successful completion of the probationary period), • A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone, • Able to complete paid BDS online training courses in the required timeline before working in-store, • Must be 18 years of age or older and legally authorized to work in the United States without sponsorship, • Must be able to meet all BDS pre-employment requirements, including a background check and MVR (motor vehicle record) check Availability and Logistics: • Flexible availability Monday Friday, early morning to midday, with occasional weekend hours., • Availability to work 20 hours per week minimum, • Ability to drive on behalf of the company in compliance with company guidelines with reliable transportation, a valid driver's license, and proof of auto insurance, • Ability to travel within a designated market up to a 60-mile radius (BDS pays drive time and mileage between store locations) Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to: • Regularly stand, walk, bend over, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive, • Regularly lift and carry 40+ pounds, • Climb a ladder more than 10 feet tall, • Complete/pass certification (online and in-store) to use moving equipment, such as Big Joe/Little Joey and forklifts, may be required based on business needs, • Occasionally travel via flight or other modes of transportation

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Call Center / Fully Remote] - Anywhere in U.Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transpor

The Customer Service/Call Center Representatives are responsible for making outbound calls and assisting donors with general inquiries and the scheduling of donations. Customer Service/Call Center Representative. Responsible for ensuring a superior level of customer service is provided to all caller

The Call Center Representative plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. Representatives are expected to maintain a positive attitude while managing a high volume of calls, ensuring that each interaction is handled with care and

The Customer Service/Call Center Representatives are responsible for making outbound calls and assisting donors with general inquiries and the scheduling of donations. Responsible for ensuring a superior level of customer service is provided to all callers. Make outbound calls to solicit for donatio

QUALIFICATIONS EDUCATION / EXPERIENCE High School Diploma or GED One (1) or more years Customer Service experienceCustomer service or call center experience Strong verbal and written proficiencies of the English language SKILLS Working knowledge of insurance services industries Knowledge of the gene

Job Description Gurwin Healthcare System is a full healthcare continuum providing extraordinary care to the Long Island community and beyond. Set primarily on a 36-acre campus in Commack, NY, the Gurwin Healthcare System includes the 460-bed Gurwin Jewish Nursing & Rehabilitation Center, Gurwin's Assisted Living community (Gurwin Jewish ~ Fay J. Lindner Residences), our independent living community (Fountaingate Gardens), Island Nursing and Rehab Center, and two certified (CHHA) and licensed home care (LHCSA) agencies. We are currently seeking a full-time Maintenance Technician who is able to work varied days and shifts in our independent living community, Fountaingate Gardens. What You Bring to Gurwin Healthcare System • A positive attitude, • Safety-first mindset and adherence to all safety policies, • A customer-first approach to service, • Team-oriented approach and strong work ethic, • High attention to detail and accountability for quality and timeliness of work, • Reliability, dependability, and initiative to solve problems independently. Ability to work independently through task completion, • Commitment to completing time-sensitive tasks and communicating timelines., • Effective written and verbal communication skills, • Valid driver’s license Key Responsibilities • Knowledge of and compliance with company standards, policies, and procedures, • Maintain property standards for cleanliness, appearance, safety, and functionality, • Maintains a professional appearance at all times by practicing good personal hygiene and wearing a clean, presentable uniform., • Respond to service requests in a timely, professional, and customer-focused manner, • Flexibility to work overtime, on weekends, and participate in the emergency on-call rotation as dictated by business needs., • Assist with preventative maintenance programs and scheduled inspections, • Conduct property walks and equipment audits; identify and address maintenance issues, • Safely operate hand and power tools, • Perform unit turnover activities, including cleaning, painting, and repairs, • Maintain consistent communication with the management team regarding timelines, priorities, and progress, • Perform physical tasks including lifting up to 50 pounds, climbing, bending, kneeling, and standing for extended periods, • Participate in snow removal activities as directed by the management team, • This is not intended to be a complete list of all duties and responsibilities; duties may change based on business needs. Technical Knowledge Working knowledge and hands-on experience with: • Various HVAC systems, • Plumbing (water heaters, drain clearing, fixture repair and replacement), • Minor electrical repairs, • Appliance repair, • Drywall preparation and repair, painting, and basic carpentry General understanding of building systems, including fire sprinkler, fire alarm, and central mechanical/HVAC systems (as applicable) Understanding of and ability to assist with work order management and apartment make-ready processes Ability to learn and effectively navigate assigned maintenance applications and related technologies Development & Training • Ongoing technical training, • Providing resources and support to help you successfully complete and maintain all necessary credentials, such as EPA type I, II & Universal, CPR, CPO, and standpipe certifications (NYC)., • Online training coursework to support ongoing development, • Internal growth opportunities We offer an excellent salary, dynamic work environment and a comprehensive benefits package. EOE M/F/D/V

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Job Title: Sales Representive/ Fronter Job Location: In person/ In office , Melville NY Job Type: FULL-TIME (M-F 8:30 am - 6pm) We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role. Key Responsibilities • Make outbound calls and/or handle inbound inquiries from potential health insurance customers, • Engage prospects in friendly, professional conversations to understand their needs and intent, • Ask qualifying questions to determine eligibility, interest level, and readiness to enroll, • Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans), • Identify and filter out uninterested, unqualified, or non-serious leads, • Accurately document call outcomes and customer information in the CRM system, • Warm-transfer or schedule qualified, serious prospects with licensed sales agents, • Maintain compliance with company policies, call scripts, and data privacy standards, • Meet or exceed daily and weekly activity and qualification targets What This Role Is Not • No closing of sales, • No quoting, recommending, or enrolling in insurance plans, • No license is required for this role Qualifications: • Strong communication and listening skills, • Comfortable speaking on the phone for extended periods, • Ability to build quick rapport and handle objections professionally, • Organized, reliable, and goal-oriented, • Basic computer skills, • Previous call center, customer service, or sales experience is a plus but not required Preferred Traits: • Positive attitude and strong work ethic, • Coachable and eager to learn, • Ability to stay focused and productive in a fast-paced environment, • Interest in growing into a licensed health insurance agent role, • SPANISH SPEAKING IS A PLUS!!!! Compensation & Growth opporunities: • Base pay + performance-based bonuses (per qualified transfer), • Paid training provided, • Clear career path to become a Licensed Health Insurance Sales Agent for top performers What to expect: • Office envorment/ call center, • Music playing throughout the day., • High energy enviornment, • Weekly Pay; Every friday

Job Description Customer Service Representative (CSR) Affordable Cesspool Sewer & Drain | Long Island, NY We Rush So You Can Flush® Affordable Cesspool Sewer & Drain has proudly served Long Island since 1992 and is one of the area's leading septic, sewer, drain, and wastewater service companies. We are seeking a motivated Customer Service Representative (CSR) to join our growing team. As the first point of contact for our customers, you'll help schedule service calls, coordinate with technicians, solve customer problems, and keep operations running smoothly. Responsibilities • Answer inbound customer calls, • Schedule service appointments, • Coordinate with technicians and dispatchers, • Enter notes and manage customer records, • Create follow-up tasks and work orders, • Provide outstanding customer service Qualifications • Strong communication and customer service skills, • Organized, dependable, and detail-oriented, • Comfortable using computers and technology, • Ability to multitask in a fast-paced environment Preferred Experience • ServiceTitan CRM experience highly preferred, • CRM experience preferred, • Customer service, dispatching, scheduling, call center, or administrative experience Why Join Us? • Competitive pay, • Paid training, • Full-time, year-round employment, • Career advancement opportunities, • Family-owned company serving Long Island since 1992, • Promote-from-within culture Career Path CSR Trainee → CSR → Senior CSR → Lead CSR → CSR Manager → Operations Leadership If you're looking for a career with growth opportunities and a company that values hard work and customer service, we'd love to hear from you.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Job Title: Sales Representive/ Fronter Job Location: In person/ In office , Melville NY Job Type: FULL-TIME (M-F 8:30 am - 6pm) We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role. Key Responsibilities • Make outbound calls and/or handle inbound inquiries from potential health insurance customers, • Engage prospects in friendly, professional conversations to understand their needs and intent, • Ask qualifying questions to determine eligibility, interest level, and readiness to enroll, • Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans), • Identify and filter out uninterested, unqualified, or non-serious leads, • Accurately document call outcomes and customer information in the CRM system, • Warm-transfer or schedule qualified, serious prospects with licensed sales agents, • Maintain compliance with company policies, call scripts, and data privacy standards, • Meet or exceed daily and weekly activity and qualification targets What This Role Is Not • No closing of sales, • No quoting, recommending, or enrolling in insurance plans, • No license is required for this role Qualifications: • Strong communication and listening skills, • Comfortable speaking on the phone for extended periods, • Ability to build quick rapport and handle objections professionally, • Organized, reliable, and goal-oriented, • Basic computer skills, • Previous call center, customer service, or sales experience is a plus but not required Preferred Traits: • Positive attitude and strong work ethic, • Coachable and eager to learn, • Ability to stay focused and productive in a fast-paced environment, • Interest in growing into a licensed health insurance agent role Compensation & Growth opporunities: • Base pay + performance-based bonuses (per qualified transfer), • Paid training provided, • Clear career path to become a Licensed Health Insurance Sales Agent for top performers What to expect: • Office envorment/ call center, • Music playing throughout the day., • High energy enviornment, • Weekly Pay; Every friday

Job Description Customer Service Representative (CSR) Affordable Cesspool Sewer & Drain Service, Inc. Location: Long Island, NY | Full-Time, In-Office Pay: $18–$25 per hour | 40–50 hours weekly | Overtime Opportunities Join a Great Team. Build a Great Career! At Affordable Cesspool Sewer & Drain Service, we take pride in helping Long Island homeowners and businesses with their cesspool, septic, sewer, and drain needs. We're looking for motivated, dependable, ambitious, and customer-focused individuals who love helping people, solving problems, and delivering exceptional service. We're a growing, fast-paced company with a positive team culture, great benefits, and opportunities for career advancement. Why Join Us? • Competitive pay and overtime opportunities, • Health insurance and 401(k), • Paid time off (PTO) and vacation, • Paid training and career advancement, • Modern office and casual dress code, • Supportive management and great team culture, • Professional, fun, and fast-paced environment What You'll Do • Provide outstanding customer service to residential and commercial customers by phone, email, and chat., • Answer inquiries, schedule appointments, and help resolve customer concerns on the first call whenever possible., • Assist customers with cesspool pumping, septic services, sewer and drain cleaning, and maintenance requests., • Help customers exploring new conventional septic installations or advanced I/A OWTS systems, including connecting potentially eligible homeowners with our team for county and state grant assistance., • Build and maintain relationships with existing customers through attentive communication and follow-ups., • Accurately document customer information, schedule services, and manage follow-ups using ServiceTitan., • Work closely with dispatch, field technicians, and installation teams to deliver a seamless customer experience. What We're Looking For • Excellent communication, customer service, and multitasking skills, • Dependable, organized, professional, and eager to learn, • 1–3 years of customer service, call center, or scheduling experience preferred, • Home service industry experience (plumbing, septic, cesspool, HVAC, or electrical) preferred, • ServiceTitan or similar CRM experience preferred, • Bilingual English/Spanish is a plus, • A positive, team-first attitude with strong accountability and ambition We Want More Than Someone Who Answers Phones! We want someone who takes ownership, genuinely cares about customers, builds lasting relationships, and wants to grow with our company. Experience is valuable, but attitude, work ethic, and willingness to learn matter most! Ready to grow with us? Apply today and become part of the Affordable Cesspool team! WE RUSH, SO YOU CAN FLUSH! \nCompany Description Affordable Cesspool Sewer & Drain is a family-owned and operated Long Island company with over 50 years of industry experience. Proudly serving Nassau and Suffolk Counties, we specialize in residential, commercial, and municipal cesspool, septic, sewer, and drain services. From emergency cesspool pumping and drain cleaning to complete septic system installations, including advanced I/A OWTS systems, we deliver reliable solutions using state-of-the-art equipment and experienced professionals. We also help homeowners navigate available county and state septic improvement grant programs. Our commitment is simple: exceptional customer service, honest pricing, dependable workmanship, and prompt response times. With 24-hour emergency service, a dedicated team, and a customer-first approach, we're committed to protecting our customers' properties and building lasting relationships throughout Long Island. Affordable Cesspool Sewer & Drain — We Rush, So You Can Flush! Affordable Cesspool Sewer & Drain is a family-owned and operated Long Island company with over 50 years of industry experience. Proudly serving Nassau and Suffolk Counties, we specialize in residential, commercial, and municipal cesspool, septic, sewer, and drain services.\r\n\r\nFrom emergency cesspool pumping and drain cleaning to complete septic system installations, including advanced I/A OWTS systems, we deliver reliable solutions using state-of-the-art equipment and experienced professionals. We also help homeowners navigate available county and state septic improvement grant programs.\r\n\r\nOur commitment is simple: exceptional customer service, honest pricing, dependable workmanship, and prompt response times.\r\n\r\nWith 24-hour emergency service, a dedicated team, and a customer-first approach, we're committed to protecting our customers' properties and building lasting relationships throughout Long Island.\r\n\r\nAffordable Cesspool Sewer & Drain — We Rush, So You Can Flush!

Qualifications Excellent phone etiquette Interpersonal skills Strong computer skills Excellent time management Ability to work independently Ability to multi-task Customer service skills Experience in a fast-paced environment Prior call center experience and prior dispatcher experience is preferable

Job Description Summary of Position The Inbound Customer Service Representative supports our high volume Call Center and is the liaison between Newsday and its current, former and potential customers. The successful candidate will be able to accept ownership for effectively managing customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and response. Essential Duties & Functions • Improve customer retention – understand company programs, services, and offerings provided to customers. Resolving client issues - effective problem solving skills to retain customers., • Handle a high volume of outgoing calls for subscriber win back and retention., • Attempt to resell subscription to customers wishing to cancel using customer service techniques while maintaining retention goals for saved subscribers’ accounts., • Escalate high priority complaints to Division Mangers, Team Leads or Supervisors ensuring immediate and sustained resolution., • Manage call center database by entering information., • Fulfills requests by clarifying desired information and completing transactions. Essential Job Knowledge & Skills • Requires a high school diploma or equivalent., • Applicants must possess a minimum of one year of Call Center experience, or extensive training with a focus on high volume customer service, handling customer issues and customer retention., • Prior sales and negotiation experience a plus., • Proficient PC skills including Microsoft Word, Excel, email and basic ability to navigate around a complex database systems., • Capacity for listening, dealing and confrontation, and overcoming objections., • Excellent verbal and written communication and listening skills and provides complex updates and recommendations with little to no assistance, • 30wpm minimum typing requirement, • Spelling and simple mathematical computation ability, • Prior sales and negotiation experience a plus., • Excellent customer service orientation and understanding of the customer service process., • Ability to handle and diffuse conflict and challenging customer service situations., • Stress tolerance, professional interpersonal skills, probing skills, effective negotiation techniques and multi-tasking abilities., • Demonstrate analytical abilities to understand billing procedures and make adjustments to customer’s accounts., • Consent to monitoring of business calls by supervisors/managers in order to assist in training, and to ensure customers are receiving prompt, courteous service and accurate information., • Ability and willingness to work a flexible and varied schedule to include extended hours, weekends and holidays and adheres to daily schedule. Physical Requirements • Close visual acuity required to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading., • Talking - ability to converse and engage in dialogue with others via telephone and in person throughout the entire shift., • Ability to type 30 wpm, • Requires continuous use of computer navigation and typing. Compensation The hourly rate for this role is $22.00 Newsday Media Group is an equal opportunity employer. Applicants and incumbents are selected, placed, trained, compensated and promoted without regard to actual or perceived sex, race, color, age, national origin, citizenship, marital or domestic partner status, military/veteran status, sexual orientation or preference, gender identity or expression, religion or religious creed, ancestry, physical or mental disability or handicap, status as a victim of domestic violence, or any other characteristic protected by law. In addition, Newsday Media Group provides a reasonable accommodation for applicants/incumbents with disabilities. Please advise Human Resources if you require a reasonable accommodation.

Job DescriptionPosition Summary: Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHP’s Clinical Information System (CIS). As the front-line contact with PPHP’s customers, the PRA responds in a personalized and sensitive manner with accurate information to arrange convenient appointments and provide accurate referrals for service. In addition, the PRA assures departmental compliance with affiliate policies regarding appointments, confidentiality and accurately enters registration, insurance, and appointment data into the computer. Essential Functions: • Answer in-bound telephone calls within three rings and according to protocol. (i.e., Planned Parenthood Hudson Peconic; this is Ernestine. How may I help you?)., • Answer callers’ questions regarding hours, services, directions, prices, referrals, etc., • Forward callers with medical questions and concerns to appropriate health center staff., • Ask appropriate questions to determine type of visit necessary for the patient needs., • Schedule patient appointments on CIS using existing registration information or by processing a “mini” registration., • Accurately record insurance information on system; verify that coverage is in effect; verify that insurance covers the services being requested., • Obtain pre-authorization for services from third-party insurers as needed, and provide detailed documentation of such authorization., • Perform sliding fee scale assessment as required., • Screens and provides information on available programs, i.e., Family Planning Benefits Program (FPBP), Medicaid for Pregnant Women, etc., • Provide all information to ensure that the patient is prepared for his/her visit to a PPHP health center. Supports and encourages a culture that: • Provides a rich conduit of information and ideas between sites and other PPHP departments; Participates in ongoing feedback with colleagues., • Incorporates customer satisfaction into all aspects of the work., • Encourages Team to take responsibility for evaluating and improving systems. Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom the position works directly and indirectly. • Ensures that interactions incorporate PPHP Service Standards and values of integrity, partnership, customer focus, communication and quality., • Supports effort of the PPHP’s diversity program to provide services that are culturally and linguistically competent; takes the initiative to develop own awareness and knowledge of diversity., • Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act), CLIA (Clinical Laboratory Improvement Administration) and Title X. Non-Essential Functions: • Provide feedback to management regarding trends that may impact services, programs or marketing plans., • Complete all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA., • Regularly checks personal PPHP email account for important affiliate-related communications, at least every 24 hours. Qualifications: Experience, Education and Licensure: • Commitment to the mission and goals of Planned Parenthood., • Minimum High school diploma or equivalent, with one year of experience in a call center, a health care setting, or providing customer service., • Excellent customer service skills, especially a calm and friendly telephone manner., • Adept at using CIS software and MS Outlook programs utilized in this affiliate., • Ability to perform detail-oriented work routinely., • Ability to handle confidential information discreetly., • Ability to speak Spanish or other languages common to the PPHP’s clientele, preferred., • Ability to work flexible hours including evenings and weekends. $21.25 per hour, after successful completion of probationary period increase to $21.75 per hour. PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Preceptorship Bonus, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity.

Job DescriptionFull-time Edgewood, NY Summary: Directs and coordinates customer service activities. The individual will need to have the ability to perform the following duties personally and through subordinates. Essential duties and responsibilities: • Monitors productivity of customer service representatives and generates reports using our Contact Center Software, • Reviews Call Data to monitor the length of time customers remain on hold., • Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies., • Answers questions and recommends corrective services to address customer complaints or needs,, • Compile work volume statistics for accounting purposes and to keep records of customer service requests and complaints., • Determines work procedures, prepares work schedules, and expedites workflow., • Studies and standardizes procedures to improve efficiency of subordinates., • Maintains harmony among workers and resolves grievances., • Perform day to day call center agent functions. Supervisory Responsibilities: • Manages a team of non-supervisory employees., • Is responsible for the overall direction, coordination, and evaluation of the department., • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws., • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Preferred Qualifications: • Experience with Oracle/NetSuite CRM platforms is a plus., • Familiarity with project management tools such as Asana, Trello, or Jira., • Strong willingness and ability to learn new software applications quickly., • MS Office Suite (Word, Excel, and Power Point), • Associate's or Bachelor's degree; or 3 to 5 years related experience and/or training; or equivalent combination of education and experience

Job Description Care. No Matter What. Position Summary: This position offers the opportunity to career-advance to a Patient Relations Coordinator position based on developing competencies and the successful completion of applicable certification. Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHP’s Clinical Information System (CIS). As the front-line contact with PPHP’s customers, the PRA responds in a personalized and sensitive manner with accurate information to arrange convenient appointments and good referrals for service. Assures departmental compliance with agency policies regarding appointments and confidentiality. Accurately enters registration, insurance, and appointment data into the computer. Medical Benefits start DOH Essential Functions: • Answer in-coming telephone calls within three rings and according to protocol. (E.g. Planned Parenthood Hudson Peconic; this is Ernestine; How may I help you?), • Answer callers’ questions regarding hours, services, directions, prices, referrals, etc., • Forward callers with medical questions and concerns to appropriate health center staff., • Ask appropriate questions to determine type of visit patient needs., • Schedule patient appointments on CIS using existing registration information or by processing a “mini” registration., • Accurately record insurance information on system; verify that coverage is in effect; verify that insurance covers the services being requested., • Obtain pre-authorization for services from third-party insurers as needed, and provide detailed documentation of such authorization., • Perform sliding fee scale assessment as required., • Provide all information to ensure that the patient is prepared for his/her visit to a PPHP health center., • Provides a rich conduit of information and ideas between sites and other PPHP departments., • Participates in ongoing feedback with colleagues., • Incorporates customer satisfaction into all aspects of the work., • Encourages Team to take responsibility for evaluating and improving systems., • Supports and encourages a culture that:, • Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom the position works directly and indirectly., • Ensures that interactions incorporate PPHP values of integrity, partnership, customer focus, communication and quality., • Supports effort of the PPHP’s diversity program to provide services that are culturally and linguistically competent; takes the initiative to develop own awareness and knowledge of diversity matters., • Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act) and CLIA (Clinical Laboratory Improvement Administration) and Title X.Experience, Education and Licensure, • Commitment to the mission and goals of Planned Parenthood., • High school diploma or equivalent, with one year of experience in a call center, a health care setting, or providing customer service., • Excellent customer service skills, especially a calm and friendly telephone manner., • Adept at using CIS software and MS Outlook programs utilized in this agency., • Ability to perform detail-oriented work routinely., • Ability to handle confidential information discreetly., • Ability to work flexible hours including evenings and weekends$21.25 per hour, after successful completion of probationary period increase to $21.75 per hour. PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Preceptorship Bonus, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Title: Sales Representive/ Fronter Job Location: In person/ In office , Melville NY Job Type: FULL-TIME (M-F 8:30 am - 6pm) We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role. Key Responsibilities • Make outbound calls and/or handle inbound inquiries from potential health insurance customers, • Engage prospects in friendly, professional conversations to understand their needs and intent, • Ask qualifying questions to determine eligibility, interest level, and readiness to enroll, • Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans), • Identify and filter out uninterested, unqualified, or non-serious leads, • Accurately document call outcomes and customer information in the CRM system, • Warm-transfer or schedule qualified, serious prospects with licensed sales agents, • Maintain compliance with company policies, call scripts, and data privacy standards, • Meet or exceed daily and weekly activity and qualification targets What This Role Is Not • No closing of sales, • No quoting, recommending, or enrolling in insurance plans, • No license is required for this role Qualifications: • Strong communication and listening skills, • Comfortable speaking on the phone for extended periods, • Ability to build quick rapport and handle objections professionally, • Organized, reliable, and goal-oriented, • Basic computer skills, • Previous call center, customer service, or sales experience is a plus but not required Preferred Traits: • Positive attitude and strong work ethic, • Coachable and eager to learn, • Ability to stay focused and productive in a fast-paced environment, • Interest in growing into a licensed health insurance agent role Compensation & Growth opporunities: • Base pay + performance-based bonuses (per qualified transfer), • Paid training provided, • Clear career path to become a Licensed Health Insurance Sales Agent for top performers What to expect: • Office envorment/ call center, • Music playing throughout the day., • High energy enviornment, • Weekly Pay; Every friday

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance, • Wellness resources Endodontic Patient Coordinator "Treating people like family for over 43 years and creating an experience that exceeds an expectations" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Endodontic Patient Coordinator to infuse new energy into our Front Desk team. With two locations one in the Gateway Plaza shopping center located in Patchogue and the Great South Bay shopping center located in West Babylon, NY. Both are welcoming and warm environments, intentionally designed to promote collaboration and foster creativity. The intention of this roll is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional. Why Babylon Dental Care? • A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve., • Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the whole heart professional you feel called to be., • Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us.What you can expect: A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Endodontic Patient Coordinator and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Patient Coordinators have moved into roles as Front Desk Team Leads, Hygiene Coordinator Team Leads, or even Practice Administrators. We give plenty of support and we’re with you every step of the way! You start our BDC journey with a 15 day Global Training and your own Ambassador to walk you thru it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your roll as an Endodontic Patient Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The sky’s the limit! Our Front Desk department is very busy so we need someone who is:, • Reliable and team orientated., • Out of the box thinker and collaborative to support our growth., • Empathic and compassionate., • High level of professional presence., • Ability to multi-task in a fast paced environment., • Open to learn all about technologies that will enhance our patient care and service., • Self motivated, takes initiative without constant direction., • Calm under pressure, strong communicator., • We expect you to be personally responsible for being on-time and present for every shift you work and always willing to go the extra mile for our patients!, • Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Here’s an example of what an Endodontic Patient Coordinator might do in a day:, • Review with our patients the estimated fees for treatment after the Dentist/Endodontist has diagnosed and reviewed their options with them., • Help patients better understand their dental insurance benefits with assistance from our billing department., • Work with outside patient care financing companies to give our patients a wide range of financial options., • Submit and track insurance pre-authorizations., • Help collect payments and ensure financial policies are honored., • Manage emails and online inquiries throughout the day., • Professionally support and reassure anxious patients during the checkout process., • Answer overflow calls routed from the Call Center when you are not assisting a patient and are available to take the call., • Schedule follow-up appointments at checkout, making sure enough time is reserved for each patient’s treatment so Providers can stay focused on care., • Participating/organizing and running direct team huddles for your Provider and the Assistants. Sharing huddle sheets daily with our Administrative team. Be open to collaboration and feedback., • Train and support new team members when ready, contributing where you can add value., • Follow up with patients who have not scheduled treatment. Ensure Doctors are conducting any patient calls after services are rendered., • Encourage satisfied patients to leave reviews or refer others, sharing our referral program with our patients., • Work collaboratively with the entire Practice to meet or exceed monthly goals., • Generate and review reports, when directed., • Monitor treatment plans and case acceptance, when directed to further support your Doctor and meet hourly production goals., • Become knowledgeable and be able to assist patients in joining our Dental Savings Program.We're looking for someone who has:, • 5 or more years experience in a dental front desk position., • Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Most Patient Coordinators work every other Saturday., • Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice., • Excellent attention to detail and high follow thru., • The ability to calculate percentages accurately and quickly using basic math skills. Comfortability in both., • A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications., • Outstanding teamwork skills and the ability work with a diverse group of people., • Bi-lingual in English and Spanish welcomed.Education:, • High school or equivalent (Required), • College degree optionalBabylon Dental Care Perks:, • Competitive Compensation: Earn $25 to $28 per hour, reflective of your skills and dedication., • Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one., • Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work. Are you ready to make a tangible difference in people's lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team. Apply today and embark on a journey where your work truly matters. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what it’s like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you! Before You Hit “Apply” — Let’s Make Sure It’s a Fit We’re a team that believes in doing great work, treating people right, and finding joy in what we do every day. If the statements below sound like you, you’ll thrive here at Babylon Dental Care. • Are you the kind of person who shows up on time, prepared, and ready to give your best every day?, • Do you believe that being dependable and doing what you say you’ll do matters?, • Do you speak up, share ideas, and love being part of a team that’s always improving?, • Does working with positive, hard-working people motivate you to bring your best every day?, • Are you energized by learning new skills and taking initiative without waiting to be asked?, • Do you take pride in details — because you know the small things create big experiences?, • Are you the one who helps others, not because you have to, but because that’s just who you are?, • Does being part of a purpose-driven team that truly cares about patients and each other excite you?, • Are you looking for a workplace where your ideas matter, your work ethic is celebrated, and every day has meaning?