Customer service phone jobs in Buffalo, New York - Page 4Create job alerts

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Employee discounts, • Paid time off Chiro First Wellness Center seeking a friendly and service-oriented Chiropractic Assistant to join the team at our thriving clinic. As a Chiropractic Assistant, you will assist the Chiropractor with patient care and ensure the office runs smoothly. Responsibilities include assisting patients on and off therapies, miscellaneous administrative work, helping answer phones, etc . If you are organized, friendly, and dedicated to providing a high level of customer care, we would like to meet you. Responsibilities • Assist patients on/off therapies, • Retain patient flow for effective treatment day, • Maintain the cleanliness of the office, • Answer inquiries via phone calls, • Schedule, confirm, and cancel appointments if needed, • Perform data entry and maintain accurate records, • Maintain appropriate levels of supplies and inventory, • High school diploma/GED required, • Proficient in Microsoft Office, • Excellent verbal and written communication skills, • Strong interpersonal and organizational skills.Benefits/Perks, • Paid time off, • Ongoing training, • Employee Discounts, • 401k match for Full Time employees after 6 months employment, • $17/hour for first 90 days, increase upon evaluation, start with bonus opportunities

Job DescriptionBenefits: • Opportunity for advancement, • Training & development Universal Strength Wellness Center is looking for a reliable and friendly Front Desk Staff Member to join our team. This role is ideal for someone with strong communication skills, attention to detail, and a welcoming personality. Hours (subject to change): • Monday, Wednesday, Friday: 4:00 PM 7:00 PM (approx.), • Saturday: 7:30 AM 1:00 PM Responsibilities (not limited to): • Greeting and checking in clients, • Scheduling appointments and managing our booking system, • Answering phone calls and emails, • Processing payments and handling transactions, • Maintaining a clean and organized front desk area Qualifications: • Previous customer service or receptionist experience preferred but not required, • Strong organizational skills and attention to detail, • Ability to multitask in a fast-paced environment, • Positive, professional, and team-oriented attitude

Job DescriptionBenefits: • Health insurance, • Vision insurance, • 401(k), • 401(k) matching Job Description: We are looking for people who are committed to our value to enhance the quality of life of older adults and people living with disabilities or medical conditions by providing the best in-home care with empathy, excellence and integrity. Caregivers provide companionship and assist clients with meal preparation, laundry and light housekeeping in accordance with their unique plan of care. Responsibilities include: • Social companionship, reminders, and support with a variety of daily living tasks, • Transportation and companionship to appointments, errands and social outings, • Light housekeeping and meal preparation, • Standby assistance with personal hygiene, • Overnight safety assistanceQualifications:, • No healthcare certification is required. We are looking for people whose personal and professional life shows a compassionate heart for older adults, excellent customer service and creative problem solving, • Valid driver's license in the state of application, • The ability to provide a reliable, insured vehicle to use on the client's behalf for all scheduled shifts and to travel 15 miles for any scheduled shifts, • The ability to lift, push and pull up to 25 pounds, • Daily access to email, the Internet, and a mobile phone, • We are a drug free workplace. We complete a criminal background and driving record check prior to hiringBenefits:, • Work hours that fit your schedule, • Join the nationally recognized company known as the heart of home care!, • Join a work environment that values who you are and what you do, • Training and recognition for success no experience needed, • Paid time off, • Health Insurance -MVP, • Supplemental health benefits such as: Dental, Vision, Life insurance, AD & D insurance., • 401(k), • 401(k) Matching

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. WHAT YOU’LL DO The Housing Specialist will work closely with clients experiencing homelessness or housing instability, landlords, and service providers to identify housing opportunities, negotiate lease agreements, and provide ongoing support to promote long-term housing stability. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. Rapid Rehousing / Homelessness Prevention / Shelter Exit Services • Conduct housing assessments and develop individualized housing plans with clients experiencing homelessness or imminent risk of homelessness., • Identify, inspect and secure appropriate housing units that meet clients’ needs and program guidelines., • Build and maintain relationships with landlords and property managers to expand housing opportunities., • Assist clients with rental applications, housing search, inspections, lease negotiations, and move-in coordination., • Provide housing stabilization support, including budgeting assistance, tenant education, and conflict resolution between clients and landlords., • Coordinate financial assistance for rent, security deposits, and utility arrears in alignment with program policy., • Coordinate with shelter staff and outreach teams to identify eligible participants and ensure smooth transitions to permanent housing., • Maintain accurate and timely documentation in client records and data systems (ex. HMIS, BIN, etc.), • Collaborate with refugee resettlement case managers to identify and secure stable housing for clients at risk of homelessness or unsafe housing conditions., • Assist in navigating local housing programs, including public housing or other subsidies, as appropriate., • Identify opportunities for clients to receive support in other housing or support programs within agency. QUALIFICATIONS Education and Experience: • Minimum of a Bachelor’s degree in a human services, public administration of other related field., • 1–2 years of experience in housing services, case management, homelessness prevention, or refugee resettlement., • Strong interpersonal, advocacy, and negotiation skills., • Ability to manage a caseload and work independently as well as collaboratively., • Knowledge of local housing market conditions and tenant-landlord laws., • Cross-cultural communication competence and sensitivity., • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, • Judgment and Decision Making - Considers relative costs and benefits of potential actions to choose the most appropriate., • Relates well to all kinds of people regardless of level inside or outside of the organization. Uses diplomacy and tact when dealing with and interacting with others. Diffuses tension. Fosters collegial and cooperative attitudes. Works effectively to achieve common goals., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways., • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity) WORKING CONDITIONS • Will work in the office and in the community when necessary, • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Light physical activities and efforts required working in an office environment, • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary range of $22.00-$28.00 per hour, commensurate with experience and qualifications., • Benefits such as health insurance (Independent Health), accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays., • Reduced full-time work week of 35 hours and early close on Fridays., • A supportive and collaborative work environment., • The chance to make meaningful impact in a dynamic and forward-thinking organization. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. ARE YOU READY TO JOIN OUR TEAM? If this sounds like the opportunity that you’ve been looking for, please apply today by completing our application located at . Please provide a resume and cover letter along with your application.

About Our Business: Client partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions together with technology-enabled processing services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers ever-evolving needs. About the Role: As a Customer Service Representative, you will work in a dynamic team environment, assisting with inbound and outbound calls. In this role, you will be responsible for assisting customers with their bank and automotive loan accounts. You will be key in helping Client achieve desired financial outcomes as defined by client objectives. Our clients included some of the largest financial institutions and automotive finance companies in the Client States! Essential Job Responsibilities: Responsibilities may include, but are not limited to Process ACH requests Provide payoff quotes for consumers and dealers Update customer account information (i.e. address change, name change) Add/ remove signers/ beneficiaries Assist customers with online banking accounts (i.e. password resets) Order copies of checks/ payments Perform other duties as assigned Required Qualifications: High school diploma or GED Prior customer service experience Demonstrated ability to take independent initiative Intermediate proficiency with Windows based software programs (i.e. MS Word, Excel) Solid analytical and multi-tasking skills that result in solid decision-making skills and time management Easily manage through change Strong customer/client focus with the ability to resolve issues with a positive outcome Comfort working in a fast-paced, high-volume office setting with great attention to detail Enjoys speaking on the phone Demonstrated ability to de-escalate customers turning bad experiences to positive ones Ability to manage high volume with high accuracy

Job Description A Buffalo Condominium community is looking to hire a part time OVERNIGHT Front Desk Attendant. Shifts available are weekdays and weekends (and may include holidays) between 16 and 24 hours per week. Job duties are as follows: • Greeting Owners/Guest/Clients, • Providing access and entrance security, • Good customer service skills a must., • Professional, organized and a team player., • Attention to detail and ability to multitask a plus., • Ability to work unsupervised for extended periods of time., • Ability to self-motivate a plus.Company DescriptionA 70 unit condominium/apartment complex in north Buffalo.A 70 unit condominium/apartment complex in north Buffalo.

Job DescriptionWe're looking for an experienced IT support specialist to provide our team with top-notch assistance! You'll make sure any technical issues are resolved efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today!Compensation: $45,000 - $55,000 yearly Responsibilities: • Configure new technology for the company, including software and applications, computer hardware and desktops, and operating systems, • Run security checks on all of our systems to ensure we are protected from cybersecurity threats, • Respond quickly to technical issues so problems can be resolved and our employees can continue to work efficiently, • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently, • Provide technical assistance to clients using our RMM & PSA tools via email, phone, and on-site support, • Use strong communication skills to make clients feel comfortable with their technology, • Be a team player to provide the absolute best experience to end-users, • Must be able to work independently and set daily goals as well as quickly change gears as emergencies arise Qualifications: • Top-notch customer service skills and driven to make our business succeed, • Skilled in communication, time management, and organization, • Expert-level Microsoft Office skills, • High school diploma or G.E.D. required, associate’s degree in information technology or computer science is a bonus, • 2+ years experience in a professional IT setting, • Able to create detailed documentation for all tickets and SOPs, • Ability to simplify complex topics when working with clients About Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT service, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop-shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY Care Coordinators work in collaboration to ensure that Health Home consumers receive comprehensive care coordination. As part of the Children’s Health Home Team, the Care Coordinator is responsible for managing all aspects of care for child & family Health Home consumers which includes tracking and arranging appointments, working in partnership with treatment providers, offering consumer advocacy and education, and coordinating other aspects of the consumer's community services. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Coordinate all services for assigned children’s caseload dependent on assessment of needs (High, Medium, or Low)., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Administer CANS and utilize HCS (Health Commerce System), (MAPP & UAS) assessment tools and utilize results to link to additional needed services (Level II)., • Regularly obtains and documents consent on the DOH 5201 and DOH 5055 forms as appropriate., • Promote client rights and access to social service, social security, mental health, and other support services., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client and their caregivers at least annually., • Conduct regular case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Complete the monthly Children’s Billing Questionnaire for each client on their assigned caseload by the last business day of each month., • Coordinate care across the system including help in utilizing resources, accessing health related services, and overcoming barriers to clients obtaining needed medical care and social services., • Work directly with clients, family/caregivers, and discharge planners to assist in transition planning., • Assist client and caregivers with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Work closely with the interdisciplinary care team including primary care providers, MCO, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Work collaboratively with schools and other educational providers to ensure client’s needs are met., • Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program., • Conduct timely follow-up with inpatient facilities and local emergency rooms upon client admission, coordinate with discharge planners, and ensure client linkage to after care with primary care provider and specialists., • Provide culturally appropriate and sensitive care coordination services to our diverse population, including the use of language line and other translation services and advocate for language access with providers., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Maintain on-going communication with program manager about their assigned caseload and seek out supervisory support when needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Education and Experience: • Bachelor’s Degree in relevant discipline required; social work or other behavioral related area preferred., • Experience in care coordination/ care management highly preferable., • Familiarity with electronic health record management system a plus., • Familiarity with community linkage resources helpful., • Ability to effectively provide care management services, responding supportively and with persistence to the client families and demonstration of an understanding of the community and available resources., • Willingness to work within the community, complete home visits and directly transport clients., • Ability to occasionally work outside normal work hours to meet client / outreach needs., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary of $23.00 to $25.00 per hour, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionCompany Description New Location under construction! Training to begin at the Hamburg location prior to opening! Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! QUALIFICATIONS General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Qualifications Restaurant management experience a must Additional Information Additional Job DetailsStooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. DRIVING SPECIFIC JOB DUTIES Deliver product by car and then to door of customer. Deliver flyers and door hangers. REQUIRES Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery. ESSENTIAL SKILLS Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. PHYSICAL DEMANDS Carrying During delivery, carry pizzas and beverages while performing walking and climbing duties. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Walking Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Climbing During delivery of product, navigation of five or more flights of stairs may be required. WORK CONDITIONS Exposure To Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING Far vision and night vision for driving.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Health insurance, • Opportunity for advancement As a customer service manager, you will have the unique ability to work with customers, service them, and cash them out. We sell pavement sealer and all the tools and equipment to go with it. This is an industrial setting where you may get dirty from time to time while assisting the customer with the hose to pump the sealer. You will have the interesting opportunity to resolve problems with customers and help them find solutions to do their job better. You can implement your friendly nature, your problem-solving ability and your desire to produce results as a customer service manager. As you manage the store, you will be asked to come up with innovative, unique problem-solving solutions and procedures to ensure that the needs of both the company and the customers are being met. Responsibilities • Maintain store inventory and equipment, • Keep a clean and welcoming storefront and service area, • Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business., • Update all customer service information on a regular basis to keep departments ready for review at all times., • Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting., • Provide technical advice, help desk resources, solutions and new techniques on a consistent basis, even while dealing with technological problems and breakdowns., • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Ability to work with industrial equipment, • Forklift experience is preferred, • Comfortable using computers and customer management software, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectivelyBenefits/Perks, • Competitive Compensation, • Career Growth Opportunities

Job Description Are you looking to join a team of passionate professionals who deliver high-quality service? Do you have a talent for building positive relationships with others? Can customers hear you smile through the phone? If you answered yes to any of these questions, we’d like to introduce you to an exciting new opportunity that could be the perfect opportunity for you! About The Opportunity Our client is seeking warm and welcoming individuals to help deliver high-quality customer service. Successful Call Center Agent candidates will help create an outstanding customer experience and will attend to a high volume of inbound calls. Candidates should have exceptional customer service and communication skills and should be able to independently troubleshoot and resolve customer concerns in a timely manner. Day-To-Day Responsibilities: • Efficiently answer inbound customer calls and route to appropriate personnel as required., • Employ exceptional customer service skills and phone etiquette to meet and exceed standards., • Provide accurate service updates to clients and serve as a liaison between field personnel and customers., • Employ effective communication and conflict resolution skills to address and resolve a variety of customer concerns, complaints, and inquiries via chat, telephone, and email., • Utilize effective problem-solving skills to resolve concerns in a timely manner and conduct additional research as required., • Accurately update account information to maintain accurate customer records., • Provide support with dispatching as required and maintain a working knowledge of company products, services, and promotions at all times., • Driven to meet and exceed productivity goals and objectives, • Proven ability to meet and exceed call center metrics and objectives, • Outstanding ability to build positive and trusting relationships with others, • Results-driven approach to success with a strong emphasis on efficiency, • Exceptional customer service skills with a robust knowledge of phone etiquette, • Competitive pay structure with incentive opportunities, • Medical, dental, and vision insurance, • High School Diploma or equivalent required, • Minimum of one (1) year of experience in a customer service environment, • Proficiency operating general computer applications and systems About Lehman Consulting and Recruiting Lehman Consulting and Recruiting has years of experience matching candidates with their perfect positions! At LCR, we understand just how competitive today’s job market is and have a proven track record of helping candidates turn their passions into a reality. Let us help you find your perfect match today! LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Description **Please note - this posting is only for candidates that reside in the Buffalo, NY area. Applications from those outside of these areas will not be considered. This is a remote work opportunity. For 38 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based monthly bonus opportunity · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment., • Monthly Recoveries – must achieve ConServe’s monthly targeted performance objectives for collections., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers or businesses, • Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work 8 hour shifts consisting of three (3) days starting between 8:00 am EST and 9:30am EST and ending between 5:00 pm EST and 6:30 pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings Noon EST - 9:00 pm EST. The training time is currently limited to days and one evening., • Willingness to work an occasional Saturday morning shift (optional), • Fluent in conversational English and abiity to proficiently read and write English, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process)., • Ability to obtain and maintain State Collections Licensure, • Legally eligible to work in the United States, • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift), • Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC., d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

Job Description Paddock Chevrolet a 2025 Best Places to Work Finalist. We strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Paddock Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same fantastic service and value that our community has come to expect from our dealership through the years. Job Responsibilities: • Handling of incoming and outgoing phone calls and emails., • Work in our call center staffed and managed by the Dealership, and handle our customer contacts, service and sales follow-up, and lead generation., • Prospect follow-up calls, set appointments for service and sales, gauge customer satisfaction., • Answer customer internet inquires by both email and phone., • Schedule service and sales appointments and reschedule no show customers., • Contact customers based on current service and sales marketing incentives., • Explain service maintenance plans and offers as needed., • Assisting customers with any service inquiry as needed., • .Provide amazing customer service experience in a manner that results in the customer visiting the dealership. Qualifications * Excellent teammate with collaborative attitude and eagerness to improve * Prompt and courteous demeanor * Positive and hardworking personality * Strong computer skills * Valid driver’s license • Must have call center experience, • Health, Vision, Dental, Short term disability, Specified disease and Accidental Insurance, • 401K Plan & Match, • Life Insurance, • PTO + sick days, • Referral Program, • Employee appreciation events, • Paid training

Job Description THE BUSINESS DEVELOPMENT CENTER REPRESENTATIVE is responsible for maintaining client relationships and identifying customer opportunities. The BDC representative is often the first point of contact for current and potential customers. Some skills that are useful for a BDC agent include: Excellent communication skills, Basic computer skills, A friendly and outgoing demeanor, Ability to work in a technology-oriented environment, and Industry-specific knowledge. ESSENTIAL DUTIES: Essential Duties include the following. Other duties may be assigned. • Greet and welcome customers entering the sales or service reception area, in a genuinely friendly and courteous manner., • Greet and welcome customers calling in for sales or service in a genuinely friendly and courteous manager while directing to the appropriate party or making the customer a service appointment., • Direct the customer to the customer lounge or to the appropriate advisor., • Provide waiting customers updates on completions., • Provide waiting customers with food and/or beverage., • Alert management immediately to any customers in need of assistance., • Work with waiting room clients on leaving positive reviews online (Google, Yelp) during service visit., • Ensure the lounge and service reception area appears pleasing and neat to clients., • Assist the service sales staff in answering overflow status phone calls or simple service questions when advisors are already with clients. (Phone, email or in person), • Using software tools and systems to focus on the needs of current clients including after service satisfaction, appointment rescheduling, contacting special order part clients when parts have arrived, making service appointments, contacting clients who have not utilized their pre-paid maintenance contracts, etc., • Contact those clients and try to get them back into the dealership., • Communication: Handle inbound and outbound calls, and respond to customer website requests, • Data management: Log customer comments and information, and update customer changes in the database, • Communicate with Sales Department when clients in service show interest in replacing their current vehicle or have questions regarding warranty, lease extension, etc., • Attend training classes as directed by management., • Maintains high customer satisfaction standards., • Maintains a professional appearance. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must pass pre-employment drug test., • Team oriented and works well with fellow coworkers., • Employee discount, • Health insurance Paid time off

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARYThe Consulting Psychiatrist (MD/DO) or Psychiatric Physician Assistant (PA) will provide psychiatric consultation, evaluation, and treatment recommendations for clients engaged in behavioral health services. This role supports an interdisciplinary team of mental health professionals, ensuring integrated and collaborative care. The consultant will not carry a caseload but will focus on diagnostic clarification, psychopharmacology consultation, and guidance on complex clinical presentations. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. -Offer consultation regarding psychopharmacological treatment options, including medication initiation, monitoring, and adjustments. -Collaborate with licensed prescribers and mental health clinicians (LCSWs, LMHCs, LCSW-Rs) to develop and refine individualized treatment plans. -Provide education and guidance to staff regarding psychiatric symptoms, medication management, and evidence-based practices. -Participate in case conferences, team meetings, and clinical reviews as needed. -Ensure documentation of consultations and recommendations in compliance with agency, county, and state regulations. -Maintain professional licensure and continuing education in accordance with applicable regulations. QUALIFICATIONSEducation and Experience: • MD, DO, or PA in Psychiatry; board-certified (for MD/DO) or certified/licensed (for PA)., • Valid state medical license and DEA registration, • Demonstrated expertise in adult and/or child/adolescent psychiatry (specify based on setting)., • Experience in outpatient, inpatient, or consultation-liaison settings preferred. Knowledge, Skills & Abilities: • Excellent interpersonal, communication, and problem-solving skills., • Ability to work independently and as part of a collaborative care team., • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong computer skills, especially with electronic medical records, Outlook, Word, Excel, PowerPoint, and web-based health information systems. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • Will work remotely with the occasional in-office days for meetings., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours, approximately 5-10 per month. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community.

Job Description **Please note - this posting is only for candidates that reside in the Buffalo, New York area. Applications from those outside of these areas will not be considered. This is a remote work opportunity. For 38 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Quality Service Associates manage and collect delinquent accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work in a fast-paced environment or remote work environment. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – Work a specified number of accounts/cases daily and maintain an acceptable volume of phone calls as assigned to the position by Management., • Achieve a high level of customer satisfaction which is measured by compliments and a customer satisfaction survey provided to each consumer at the end of their call., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers and businesses, • Adherence to ConServe’s Blueprint Quality Management System, Code of Conduct, and Compliance Program Non-Essential Duties & Responsibilities: • Other duties as assigned Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work the required scheduled shift, • Fluent in conversational English and ability to proficiently read and write English, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet, • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness, • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment, • Ability to obtain and maintain Government Security Clearance, • Ability to obtain and maintain State Collections Licensure, • U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States, • No conflicts of interest with ConServe or our Clients Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift), • Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC., d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace