Are you a business? Hire customer service specialist candidates in Jersey City, NJ

For more than 30 years, TaxVance has been serving our community with care, trust, and dedication. What began as a family-based service has grown into a mission-driven company committed to helping individuals, families, and small businesses thrive. We go beyond tax preparation — providing support with bookkeeping, financial guidance, and immigration-related documentation to ensure our community feels seen, supported, and empowered. Our team understands the challenges many face navigating complex financial and legal systems, which is why compassion, respect, and cultural understanding are at the heart of everything we do. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping families with immigration paperwork, we are here to uplift, guide, and create lasting impact. Role Overview: We are seeking a proactive and empathetic Customer Service Representative (CSR) to join our team. As the first point of contact for clients, you will handle inquiries, resolve issues, and ensure a smooth customer experience from start to finish. Your role will be essential in building trust, strengthening client relationships, and supporting the growth of TaxVance. Key Responsibilities: • Serve as the primary point of contact via phone, email, chat, and social media., • Respond to client inquiries regarding tax filings, bookkeeping, and general service questions., • Assist clients in navigating the TaxVance platform, uploading documents, and completing forms., • Escalate complex cases to tax specialists or managers while ensuring follow-up., • Track client interactions and maintain accurate records in CRM/automation systems., • Identify common issues and provide feedback to improve customer experience and workflows., • Uphold professionalism, empathy, and discretion in all communications. Qualifications • Required:, • Previous experience in customer service, call center, or client-facing role., • Excellent communication skills in English and Spanish (bilingual)., • Strong organizational skills and attention to detail., • Comfort using digital tools (CRM, email, chat platforms, cloud storage)., • Ability to remain calm and empathetic under pressure., • Preferred:, • Experience in financial services, tax preparation, or bookkeeping support., • Familiarity with automation platforms (e.g., Make.com, n8n, or similar)., • Knowledge of U.S. tax basics is a plus. What We Offer • Competitive base salary + performance incentives., • Training and professional development opportunities., • Growth path into specialized financial service or operations roles., • Being part of an innovative, community-focused company on a mission to simplify finance. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping with immigration paperwork, we are here to uplift, guide, and create lasting impact in our Latinx community for years to come. Apply today!

As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

Position Overview We are seeking a motivated and personable Onboarding Specialist to join our team. This individual will serve as the first point of contact for new patient referrals, ensuring a smooth and welcoming enrollment process. The ideal candidate is a strong communicator, organized, and passionate about helping patients access care. This role will also involve community outreach and on-site enrollment to expand program participation. Key Responsibilities Contact all new patient referrals promptly to introduce our program, explain services, and guide them through the enrollment process. Build relationships with patients, families, and referral sources to encourage program participation. Maintain accurate records of patient outreach, enrollment status, and follow-up needs. Conduct in-person visits to community locations, adult day cares, clinics, or partner sites to meet with potential patients and assist with enrollment. Work closely with intake and program teams to ensure patients transition smoothly into services. Track enrollment goals and contribute to strategies that increase patient participation. Provide excellent customer service and support to patients and their families during onboarding. Qualifications Previous experience in patient intake, healthcare outreach, or customer service preferred. Strong communication and interpersonal skills; ability to connect with patients and families. Organized, detail-oriented, and able to manage multiple referrals at once. Comfortable conducting outreach calls and in-person visits. Bilingual skills (English + Spanish, Creole, or Russian) a plus. Schedule & Compensation Full-time or part-time depending on program needs. Competitive salary/benefits based on experience.

Position Type: On-Call | Commission-Based (50/50 Split, Direct Deposit) Silky NYC is seeking a highly skilled Hair Stylist and Hair Weaver experienced in: Extensions: K-Tips, Tape-Ins, and traditional leave-out installs Wig installs, closures, and frontals (bleaching knots, plucking, full customization) Natural hair styling, Wash & Go’s, and 4C texture care Precision cuts and color services Sleek ponytails and custom styling Loc maintenance and starter locs (Loctician services) Versatile styling for a diverse NYC clientele Looking for a lash tech as well We have multiple salon locations across Manhattan and Brooklyn. Applicants must be willing to travel between sites and remain on-call. Job Details On-Call Basis: You’ll be notified 2–3 hours prior to a confirmed booking. Availability: Must be available at least 5–6 days per week for potential appointments. Commission Structure: 50/50 split — Silky provides the clients; you provide your own tools and finishing products. Payout: Direct deposit only. Strict Terms (Non-Negotiable) Reliability: No last-minute cancellations or no-shows. Professional Integrity: Sharing personal contact information with clients will result in immediate termination. Client Protection: Absolutely no client poaching or at-home servicing of salon clients. Teamwork: Must maintain professionalism, cleanliness, and respect for all coworkers and clients. If you cannot commit to these standards, please do not apply. Why Work With Us At Silky NYC, we handle the clients and marketing — you focus on your craft. Join a respected luxury hair brand specializing in extensions, wigs, and textured natural hair in one of the world’s most vibrant beauty markets. Keywords: Hair Stylist NYC, Hair Weaving, Wig Installs, Closure Specialist, K-Tips, Tape-Ins, Traditional Sew-In, 4C Hair Stylist, Natural Hair NYC, Loctician NYC, Cut & Color, Ponytail Stylist, Luxury Salon NYC, Black Hair Stylist NYC, Extension Specialist Brooklyn, Manhattan Stylist Jobs.