Customer service specialist jobs in Jersey City, New JerseyCreate job alerts

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Manages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings., • Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements., • Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved., • Participates in on call coverage schedule to ensure 24/7 access to practice clinicians., • Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions., • Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards., • Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence., • Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee., • Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy., • Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options., • Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance., • May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems., • May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice., • Assumes responsibility for continued professional growth, and maintains professional certification and licensure. Licenses and Certifications: * License and current registration to practice as a Registered Professional Nurse in New York State required * Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required * Valid driver's license, as determined by operational/regional needs may be required * Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required * Maintains NPI, Medicaid and Medicare provider numbers preferred * Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred * Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required Education: * Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required * Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required Work Experience: * Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred * Clinical home care experience or two years managerial experience preferred * Demonstrated knowledge of HEDIS and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required * Bilingual skills, as determined by operational needs required Pay Range USD $109,900.00 - USD $146,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Job Description FitLore Personal Trainers are highly skilled, multi-faceted fitness and service professionals, working with our high-end private and club-based clientele. We are looking for team players, motivated by helping our clients maximize their health and wellness, and achieve their personal goals. FitLore is the fastest growing, premier fitness, wellness and lifestyle service organization in New York City. This personal training job posting is for our private club opening in Midtown (with service possibilities at private residences in the city and other locations). • Starting employment is part time, with flexible scheduling. There are long-term opportunities for growth and full-time employment., • Session-based training at highly competitive rates., • Diverse responsibilities also include assessment and fitness analysis, the development of innovative programs, and participation in group workshops and seminars., • Gain experience building client relationships with our high-end clientele; acquire mentoring and education from our master trainers., • Utilize our wellness portal and technology integration., • Keep log of all training sessions and work holistically with the broader FitLore team on each client's training and services programs., • Be a part of our hospitality-based service culture., • Specialization in disciplines such as martial arts, boxing, self defense and other similar skills is a plus. REQUIREMENTS • Personal training diploma from AAPT, Focus Institute, or Swedish Institute or personal training certification through a nationally accredited organization (NASM, ACSM, ACE or NCSF)., • Minimum 2 years of club and/or private client training experience., • One or more specialist certifications preferred., • Excellent customer service and communication skills a must., • Must be team oriented., • High School Diploma or GED required., • Must be fully insured with standard liability insurance. ADD OR EDIT

Job Description About the Opportunity EqualAccess is partnering with a vertically integrated real estate organization that owns and manages a large portfolio of residential and mixed-use properties across New York City. The firm operates with in-house accounting, property management, and operations teams and places a strong emphasis on financial accuracy, internal controls, and operational efficiency. We are seeking an Accounts Receivable Specialist (Temp to Perm) to support high-volume invoice processing, vendor management, and payment operations within a fast-paced real estate environment. Position Overview The Accounts Receivable Specialist is responsible for processing invoices, managing vendor payments, and supporting month-end close activities for a multi-property portfolio. This role works closely with Property Accounting, Operations, and external vendors to ensure timely, accurate, and compliant financial transactions. This position is ideal for someone with strong attention to detail, experience in real estate or property accounting, and comfort working in deadline-driven environments. Key Responsibilities • Process a high volume of invoices across multiple properties and cost centers, • Review invoices for accuracy, proper approvals, and correct GL coding, • Maintain vendor records and respond to vendor inquiries professionally, • Prepare and process weekly check runs and electronic payments, • Reconcile vendor statements and resolve discrepancies, • Assist with month-end close and AP/AR accruals, • Support internal audits and ensure compliance with internal controls, • Collaborate with Property Accountants and Operations teams on invoice issues, • 2+ years of accounts receivable experience, must have in real estate or property management, • Experience working with property management or accounting systems (Yardi required), • Proficiency in Microsoft Excel and general accounting software, • Strong organizational skills and attention to detail, • Ability to manage multiple priorities and meet deadlines, • Professional communication skills and customer-service mindset, • Location: New York, NY (on-site), • Employment Type: Contract - Temp to Perm EqualAccess partners with best-in-class organizations and supports candidates beyond placement. Every professional we place receives 6 months of post-hire coaching and career support, ensuring long-term success and growth. Job Types: Full-time, Contract Work Location: In person

Job Description Position Overview We are seeking a Senior Billing / Collections / Accounts Receivable Specialist with 10+ years of hands-on experience in billing, collections, and accounts receivable. The ideal candidate will have expert-level proficiency in Sage accounting software and a strong background in construction/service industry billing, including AIA, progress billing, and retainage. This role is critical to ensuring accurate billing, effective collections, and the maintenance of strong cash flow. Key Responsibilities · Oversee the full-cycle billing, collections, and AR process. · Prepare and submit all invoices (AIA, progress, service, and change orders) using Sage. · Manage collections through professional follow-up calls, emails, and correspondence. · Reconcile customer accounts, apply payments, and resolve discrepancies. · Monitor AR aging and escalate delinquent accounts when necessary. · Provide weekly and monthly reports on receivables, collections, and cash flow. · Collaborate with project managers and service teams to resolve billing issues. · Ensure compliance with contracts, lien/bond requirements, and company policies. Tasks / Duties Billing · Generate accurate AIA and progress billings with retainage tracking. · Prepare service invoices and time & material billings. · Verify contracts, change orders, and supporting documentation before invoicing. · Submit invoices via customer portals, email, or hard copy as required. · Track retainage and ensure timely release and collection. Collections · Review AR aging weekly to identify and act on delinquent accounts. · Contact customers regarding outstanding balances and negotiate payment plans. · Document all collection activity within Sage. · Escalate high-risk accounts for lien/bond or legal action. · Reduce Days Sales Outstanding (DSO) through consistent collection strategies. Accounts Receivable · Apply customer payments (checks, ACH, wires, credit cards) accurately in Sage. · Investigate and resolve short payments or misapplied cash. · Maintain detailed AR records and ensure reconciliation with the general ledger. · Support month-end closing and provide AR documentation for audits. Skills & Qualifications · Minimum 10 years of experience in billing, collections, and accounts receivable. · Expert-level knowledge of Sage accounting software (required). · Strong knowledge of construction billing, AIA processes, progress billing, and retainage. · Excellent communication, negotiation, and problem-solving skills. · High level of organization, accuracy, and attention to detail. · Ability to work independently with minimal supervision. · High school diploma required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred.

Job Description Resident Services Manager 2 – Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR UDR is seeking a Resident Service Manager 2 at View 34, our community (740 homes) located in New York, NY. Pay range $38.46-$43.26/hour based on experience. GENERAL SUMMARY OF DUTIES: The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community and fostering positive relationships with community residents. Position may have supervision over one direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director, District Manager or Regional Manager SUPERVISION EXERCISED: Non-exempt status in accordance with FSLA guidelines. May supervise one associate, the Resident Service Coordinator or Resident Service Specialist. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical standards daily as listed below: 1. Walk community daily; open and close all “showing” units. Monitor property including office space, restrooms, amenity areas, parking lot and “show” apartments to ensure they meet UDR’s quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks., 2. Refresh community’s signage, write and distribute collateral as needed to support the drive for occupancy and improve community image. Customer Service Provide the best standard of quality and service through resident relations: 1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service., 2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance, and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals., 3. Conduct move-in orientation sessions for new residents and assist with annual renewal conversations with existing residents if needed., 4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests., 5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved. Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial responsibilities., 2. Conduct Purchase Card (P-card) reconciliation for community. Personnel (if applicable) Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance: 1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building., 2. Hire and train new staff and develop staff to maximize potential., 3. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers., 4. Approve time records and requests for time off. Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR’s policies and procedures., 2. Source new vendors as needed in order to maintain community appearance and resident services., 3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems. Administrative Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations: 1. Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments., 2. Review, monitor, administrate and sign leases as required and needed., 3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements, company policies and/or procedures., 4. Plan and manage all community events., 5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craiglist, etc., 6. Maintain acceptable NPS scores and facilitate Reputation Management Process., 7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications., 8. Smart Rent Management and Package and Parcel Management., 9. Investigate, address, and resolve all community and resident issues, disturbances, complaints, and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed., 10. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required., 11. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the “Key Policy”., 12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents, and guests., 13. Develop and maintain emergency action procedures for the properties., 14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met., 15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team., 16. Comply with all Company policies and procedures related to employment., 17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job., 18. Perform other duties as assigned or needed. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues. Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning. Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required. Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices. Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished interpersonal skills both in person and by phone, with high professionalism. Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials. TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping, and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required. EDUCATION AND EXPERIENCE: 1. Bachelor’s Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required., 2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred., 3. Minimum of two years’ management or supervisory experience is required., 4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred., 5. Must have and maintain a valid driver’s license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

Job Description Job Title: Accounts Receivable Specialist Job Summary: The Accounts Receivable Specialist is responsible for managing customer billing, payments, and account reconciliations to ensure timely collection and accurate financial reporting. This role plays a key part in maintaining healthy cash flow, resolving billing discrepancies, and delivering excellent customer service while enforcing payment terms. Key Responsibilities: • Prepare and issue accurate invoices and account statements to customers., • Record and apply customer payments, deposits, and refunds., • Reconcile accounts receivable ledgers and customer accounts for accuracy., • Monitor outstanding balances, identify overdue accounts, and follow up with customers through phone, email, or written communication., • Investigate and resolve billing discrepancies and respond to customer inquiries., • Maintain accurate financial records and organized customer account files., • Assist with monthly reporting, management reports, and month-end close activities., • Collaborate with sales, customer service, and other internal teams to resolve billing or payment issues., • Strong attention to detail and accuracy in financial data., • Excellent organizational and time-management skills with the ability to manage multiple priorities., • Effective written and verbal communication skills for customer and team interactions., • Proficiency with accounting software (Sage experience strongly preferred) and Microsoft Excel., • Strong problem-solving skills with the ability to investigate discrepancies and identify solutions., • Previous experience in Accounts Receivable, billing, or a related accounting role., • Familiarity with basic accounting principles and reconciliation processes., • Degree in Accounting, Finance, or Business Administration preferred, but not always required. 8:30AM - 5:30PM

Job Description Job Title: Billing Specialist As a billing specialist with VTS, you will use your attention to detail and critical thinking to help us accurately prepare customer invoices, improve our invoicing systems, and ultimately increase collections. You'll be providing critical support and will have the opportunity to also work cross-functionally within the finance, sales, and sales operations teams. Your days will include a mix of reviewing customer contracts, generating and then sending invoices, and solving unique billing scenarios. In six months, you'll know you're a success when you are accurately invoicing multiple contracts each day with little oversight, identifying and executing billing process improvements, and you're able to partner cross-functionally with our sales & sales operations teams to find solutions to complex invoicing scenarios.To thrive in this role, you should be extremely detail-oriented and be able to execute with a high level of accuracy. You should have a growth mindset for both VTS and yourself. You should be hungry for opportunities and access - you will have plenty of both here! Here's what you can expect as a Billing Specialist: • Invoice Generation. Daily, you will transform signed contracts into accurate invoices for customers. You'll ensure every customer is billed correctly and on time, directly contributing to the financial health of VTS., • Problem Solving. You will navigate complex billing scenarios, such as allocating assets, managing split invoicing requests, and handling unique billing schedules. By utilizing sales reports and historical data, you'll research and resolve discrepancies. You may also assist in testing new system configurations in Salesforce and NetSuite to help us constantly refine and enhance the billing process., • Review. You will carefully review contracts to gain an understanding of how billings should occur and work cross-functionally with the Sales team to align on billing expectations., • Support. You will play a critical role in supporting the Senior Billing Analyst with daily tasks and process management. Additionally, you'll partner with the AR Analyst to resolve billing inquiries and process adjustments, ensuring a seamless experience for both our internal teams and our customers., • Bachelor's degree preferred, • Must be detail-oriented, well organized, and execute with a high-level of accuracy, • Ability to handle complex, difficult, or escalated issues, • Customer Service Mindset, • Demonstrates responsiveness and a sense of urgency when dealing with internal parties and external clients, • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through our platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $60,000 and $70,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a commission structure for the position that will bring the OTE (on target earnings) to $ depending on the base salary agreed upon and achievement to goals. EEO GuidelinesVTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy

Job DescriptionWHO WE ARE Crunch Fitness is a rapidly expanding fitness brand with over 500 franchised and corporate-owned gyms across the United States and internationally. Rated as the #1 Fitness Franchise by Entrepreneur in 2024 and 2025, our unfiltered philosophy of "No Judgments" drives us to create a gym and community for all. We believe in making serious fitness fun by fusing exercise with entertainment and innovation. Experience the unique opportunity to be part of our high-growth team, where professional development and advancement are plentiful. Together, we are redefining the fitness industry. YOUR IMPACT As a Personal Trainer at Crunch, you will be responsible for delivering personalized fitness programs, fostering a motivating environment, and supporting members in achieving their health and fitness goals. You will serve as a fitness expert and mentor, promoting safe and effective exercises while upholding the standards and values of the Crunch brand. Responsibilities: • Cultivate and retain a consistent client base through personalized support and engagement, • Maintain an organized and up-to-date schedule, coordinating client sessions, meetings, and availability using internal scheduling tools, • Drive sales of personal training packages through proactive outreach via phone, email, and in-person interactions, • Conduct fitness assessments to understand clients' goals, health status, and fitness levels., • Develop personalized and effective workout programs tailored to individual needs., • Instruct and demonstrate proper exercise techniques to ensure clients perform activities safely and effectively., • Motivate and inspire clients to achieve their fitness goals through positive reinforcement and support., • Monitor clients' progress, adjust programs as needed, and provide ongoing feedback., • Stay updated on fitness trends, industry developments, and new training techniques., • Maintain a clean and organized workout environment, ensuring equipment is properly organized., • Assist in promoting Crunch Fitness programs and challenges to encourage member participation., • Uphold Crunch Fitness standards of customer service and professionalism through the 4 Pillars., • Follow all policies and procedures in the Employee Handbook., • Current CPR certification., • NCCA Accredited primary Personal Trainer Certification (newly hired Personal Trainers may have 60 days from the date of hire to complete and provide)., • A degree in a related field is preferred but not required (Exercise Science, Kinesiology, Sports Medicine, Physical Education, Nutrition, Fitness Specialist, etc.). A degree would be accepted in lieu of a primary Personal Trainer Certification., • High school diploma or general education degree (GED)., • Personal Training experience preferred but not required., • Ability to work independently and as part of a team., • Excellent communication and interpersonal skills., • Baseline Computer Skills Required for managing email, business tools, and timecard review., • Enthusiastic and positive attitude. Professional Perks: • Access to top-tier facilities, including cutting-edge cardio machines, premier strength equipment, and functional training areas., • Industry-leading compensation plan for Personal Trainers including bonuses and commissions., • Clear pathways for career growth and advancement within the organization., • Complimentary Crunch gym membership to support your personal fitness goals., • Flexible scheduling to promote a healthy work-life balance.Continued Support & Development:, • Ongoing Tuition Reimbursement Program to support your professional development., • Complimentary CPR/AED re-certification., • Free certifications and continuing education units (CEUs)., • Exclusive discounts on professional certifications, supplements, and athletic wear., • Monthly cell phone stipend to keep you connected., • Frequent contests with cash prizes, educational opportunities, and unique experiences.Financial & Lifestyle Benefits:, • 401(k) retirement savings plan (eligibility requirements apply)., • Commuter benefits to help offset travel costs., • Employee Assistance Program for personal and professional support.Full-Time Employee Benefits: Crunch believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin or ancestry, sexual orientation, gender identity, gender expression, transgender status or any other basis protected by federal, state or local law or ordinance or regulation. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, and not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Crunch will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Description ABOUT INTERATLAS InterAtlas consists of InterAtlas Chemical Inc. and InterAtlas Logistics Inc., with operations in both Canada and the United States. We are headquartered in St Catharines, Ontario, Canada and have operations in Newark, NJ, and Istanbul, Turkey. InterAtlas Logistics handles 5000 containers annually, supported by 50+ employees, we are a small team with big ambitions. InterAtlas offers its employees a unique opportunity to learn, grow and fast-track their careers in a well-managed, well-established company, with strong values centered around Being Relevant. The name InterAtlas literally means “In Between Giants”, and to outsmart the giants it requires people with drive who like to develop and grow. Our culture is very dear to us, and we will go to great lengths to strengthen our culture with the right hires. ABOUT THE ROLE InterAtlas is currently seeking an Accounts Receivable Specialist to join our finance team. Reporting directly to the Assistant Controller and Staff Accountant, this role plays a vital part in supporting the company’s financial operations. You will be responsible for customer billing, accounts receivable functions, and general accounting support to ensure the accuracy and efficiency of our financial processes. HOW YOU WILL CONTRIBUTE: • Process and issue accurate customer invoices in a timely manner, • Monitor and reconcile customer accounts and resolve billing discrepancies with internal teams and clients., • Follow up with customers for collections and investigate and resolve customer inquiries., • Responsible for customer set up and maintenance including processing credit applications., • Process payments received ensuring they are accurately recorded and resolving any discrepancies., • Receive, open and distribute incoming mail and perform general administrative tasks for the account department., • Assist with driver pay administration by reviewing trip data and ensuring payroll inputs are accurate., • Support Accounts Payable tasks during PTO and Vacation periods., • Additional financial projects or tasks, as required., • Minimum of 3 years experience in bookkeeping, accounting or invoicing roles., • Post-secondary education, focused on Accounting, Business Administration or a related field., • Strong organizational and time management skills with the ability to handle multiple priorities., • Critical thinking and attention to detail., • Previous experience in the transportation, logistics or warehousing sector is considered an asset., • Proficient in Microsoft Excel, creating spreadsheets using Vlookups, Pivot tables, and similar functions., • Experience with QuickBooks or similar platforms., • Excellent communication skills – both written and verbal., • Understand and maintain high level standards of confidentiality and use discretion and tact., • Customer service oriented. QUALIFICATIONS THAT ARE IMPORTANT TO US: • Minimum of 3 years experience in bookkeeping, accounting or invoicing roles., • Post-secondary education, focused on Accounting, Business Administration or a related field., • Strong organizational and time management skills with the ability to handle multiple priorities., • Critical thinking and attention to detail., • Previous experience in the transportation, logistics or warehousing sector is considered an asset., • Proficient in Microsoft Excel, creating spreadsheets using Vlookups, Pivot tables, and similar functions., • Experience with QuickBooks or similar platforms., • Excellent communication skills – both written and verbal., • Understand and maintain high level standards of confidentiality and use discretion and tact., • Customer service oriented.

Job DescriptionWhile we don't currently have roles open on our performance team, we're always on the lookout for incredible people, and slowly building a pipeline of candidates for our Performance Technician position. If you feel your experience and interests align with the following, and you're passionate about the space we're in and the athletes we serve, feel free to leave your résumé with us here. The Performance Technician is a part-time, hands-on role responsible for the administration of performance testing batteries within our sports science facility. This position supports a critical tier of our holistic human performance assessment, producing key metrics used by our medical and performance teams. As the in-person representative of our organization, the Performance Technician plays a pivotal role in delivering an exceptional member experience. The role involves direct engagement with elite and avid athletes, guiding them through sport-specific performance tests in a way that is clear, engaging, and aligned with their goals. We’re looking for someone with high energy and enthusiasm—someone who can keep members engaged, motivated, and excited throughout the full assessment experience. Technicians are expected to follow standardized procedures, operate cutting-edge sports science technologies, collect and organize performance data, and summarize key findings for internal stakeholders. Success in this role requires a strong background in coaching, customer service, sports science, and exercise physiology, as well as a deep appreciation for holistic health and wellness in the context of athletic performance. This position is based in New York City.Education & Certifications • Bachelors in Kinesiology/Exercise Science, or similar, • Certified Personal Trainer, Certified Strength & Conditioning Specialist, Clinical Exercise Physiologist, or similarExperience, • 2+ years experience as a Sports Scientist, Sports Performance Coach, or Personal Trainer, using data to drive clinical/performance decision making2+ years experience in a customer relationship rolePersonality, • Natural Leader: Unique ability to open doors in the potential of others, guiding them and supporting them toward their best, • Adaptable Conversationalist: Highly sociable, with an organic ability to form quick relationships; can quickly read the personality-type of a member, and adapt conversation style & tone accordingly, • Consistent Bringer of Energy: Contagious enthusiasm, that motivates members to engage and participate to the top of their abilities; consistently creates a lively environment, • Detail Oriented: Incredibly organized and attentive to detail, meticulous in assessment setup, flow, delivery, and data collection; thrives in a repeatable system mentality, • Confident Salesperson: Can comfortably explain the “why” of granular tests and holistic health, in a way that is individualized and sports-specific, • Health and Performance Obsessed: walks the talk of our members; active to the point of obsession, dialed and focused on personal holistic health principles (nutrition, sleep, mental health), believes and practices the necessity of taking proactive steps to improving life-long athleticismNice to Have, • Personal experience as an avid athlete or endurance sport competitor (specifically running or cycling), • Familiarity with DEXA body composition analysisResponsibilities, • Administer the sports specific testing batteries for members, including tests specific to mobility, motor control, strength, power, and aerobic capacity, • Learn and perfect the standard operating procedures of the test batteries (setup, directions, cues), ensuring the overall testing experience is seamless and repeatable, • Efficiently and accurately organize all data and results into the internal athlete management system, • Collaborate cross functionally with the medical and performance team, to ensure the athlete’s performance (both quantitative and qualitative) is fully understood, • Continually research performance tests, to assist in perfecting the companies testing batteries from an evidence based lens

Job Description Job Title: AR Specialist Location: New York, NY Compensation: $30-34/hour Benefits: This position is eligible for medical, dental, vision, and 401(k). A midtown property management company is seeking a member for the Accounts Receivable team, you’ll handle residential and commercial billing, resident escalations, and more complex ledger research through to resolution. What you will do: • Support team in daily lease administration functions for residents and commercials, including but not limited to rent billings, adjustments, security deposits, move-ins, and move-outs, • Proactively resolve resident issues by fostering a solution-oriented mindset, reducing the need for follow-ups and ensuring concerns are effectively addressed, • Handle escalated cases by analyzing case history, communicating the resolution, and identifying gaps in service to best address resident and commercial concerns., • Collaborate with internal and external business partners for timely action on legal inquiries, special resident credit programs, revised commercial leases, and other complex business matters, • Rising professional in the multifamily residential industry with commercial tenant exposure, • 3-5 years of established work experience in Accounts Receivable, • Customer oriented to support our valued residents and business partners in a positive fashion, • Demonstrated Microsoft Office Skills with problem-solving ability particularly in excel, • Bachelor’s degree preferably in accounting, finance or economics, • Technical ability to be able to interact with various systems (Yardi, MRI a plus), • Strong understanding of financial / data management., • Ability to produce top quality deliverables, prioritizing under tight deadlines., • Solid writing / communication skills across various stakeholders., • Drive for continuous improvement; a desire to grow and take on ever increasing responsibility. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 002-003

Job Description Who you are: You are a highly motivated self-starter looking to propel your career to the next level in a thriving and collegial professional environment. Who we are: Tarter Krinsky & Drogin LLP (TKD) is an entrepreneurial, growing, and highly supportive firm located in the heart of New York City. Our position as a mid-size firm promotes a work environment that fosters relationship building inside and outside of the office. We care about each other, our clients, the work we do, and the communities in which we live. It’s the kind of environment where every employee can develop into their best professional selves, where everyone’s contributions matter, and where each employee makes a real difference right from the start. TKD is a place to challenge, share ideas, and contribute your ideas and skills as part of an exceptional team. Each day holds an opportunity to make a real impact. What the role entails: TKD is seeking an International Legal Billing & Collections Specialist with professional fluency in Italian to join our Accounting Department. Reporting to the Controller and Billing Supervisor, this role manages the full billing cycle, prepares and reviews invoices, ensures compliance with client billing requirements, and proactively oversees international receivables. The ideal candidate has prior law firm billing experience, strong attention to detail, and excellent client service skills. This role works closely with attorneys, staff, and international clients across multiple time zones and requires strict confidentiality when handling sensitive financial information. This position requires processing checks, posting cash receipts, and scanning checks into the bank using Panini machine. The specialist will play a key role in supporting our European client billing and collections operations. Billing responsibilities: • Manage the full monthly billing cycle and prepare attorney invoices accurately and on time., • Review, revise, and finalize pre-bills in collaboration with attorneys and support teams., • Apply retainers and trust funds; process approved adjustments, write-offs, and corrections., • Ensure compliance with client billing requirements and firm policies., • Maintain current billing instructions, rate schedules, budgets, and client contact information., • Provide billing reports, budget updates, and financial summaries as required., • Review new client/matter intake for accurate billing setup and rate configuration., • Respond promptly to internal and external billing-related inquiries., • Protect all client and firm financial information with strict confidentiality., • Support billing projects, process improvements, and other initiatives; overtime as needed., • Assist with special projects as assigned. Collections responsibilities: • Monitor and follow up on outstanding international receivables, with an emphasis on European clients., • Process in-office tasks including posting cash receipts and scanning checks using a Panini machine., • Communicate with attorneys and client billing departments regarding payment status., • Build and maintain strong relationships with clients and internal teams to support timely collections., • Identify, escalate, and help resolve collection concerns., • Work closely with the accounting team to reconcile payments and maintain accurate A/R records., • Ensure compliance with applicable international and cross-border billing and collections laws. Qualifications and skills: • 5+ years of legal billing experience in a law firm environment., • Fluency in Italian (written and spoken) is required for communication with international clients and review of bilingual documents., • Demonstrated commitment to high-quality customer service in a fast-paced environment., • Exceptional organizational skills, accuracy, and ability to manage multiple deadlines., • Strong written and verbal communication skills with a professional, client-service mindset., • Hands-on experience processing cash receipts, posting payments, and handling check deposits., • Positive attitude, adaptability, and a collaborative, team-oriented approach., • Proficiency with legal billing systems such as SurePoint (LMS)/Rippe & Kingston, Aderant, Elite, 3E, or similar platforms. What you'll love about us: We care about your professional and personal growth. Training and developing our team members are at the heart of everything we do. We are committed to cultivating development opportunities for you and helping you achieve your targeted career goals. The firm values your unique characteristics. We foster an inclusive and diverse environment where multiple perspectives are appreciated as we understand that our employees play an intricate role in the expansion and success of our firm. Compensation & benefits: The good faith base annual salary range for this position is a minimum $85,000 to a maximum of $105,000. The actual salary rate offered to candidates within that range will depend on a variety of factors, including without limitation, years of relevant experience, applicable education/certification(s), office location, and the candidate's overall qualifications for the position as assessed by the Firm. Market and Firm factors are also considered. Our generous benefits package includes medical, dental, vision insurance; 401K, disability, life insurance, and Paid Time Off (PTO). More about the Firm: TKD is a pre-eminent full-service firm focused on serving middle-market and larger business clients. We provide high-quality personalized service based on our client’s goals. The strength of the firm lies not only in its experienced attorneys and congenial atmosphere but also in our holistic approach to law – serving businesses and individuals through commercial litigation, general corporate, real estate, construction-related matters, trust and estates, employment & labor law, as well as more specialized areas, including securities, not-for-profit and education, taxation, business-related immigration matters, international law, intellectual property, and bankruptcy, among others. Our lawyers have also garnered several prestigious recognitions for their contributions to the profession and their clients. We have been selected by Crain’s NY Business as a Best Places to Work in New York City and listed on the National Law Journal’s Hot List of the top 20 mid-sized firms in the nation. Many of our lawyers are ranked in Chambers USA and included among Best Lawyers and Super Lawyers. TKD is an Equal Opportunity Employer. We embrace equal employment opportunity and inclusiveness. We prohibit discrimination based on, among other characteristics, race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, immigration or citizenship status, age, disability, genetic information (including family medical history), political affiliation, status as a veteran or active military service member, and pregnancy and lactation accommodations, in our employment practices including, but not limited to, recruiting, hiring, and promoting. TKD will not accept unsolicited resumes from search firms for this employment opportunity. All resumes submitted by search firms to any employee at TKD via mail, email, fax, the Internet, or in any other form and/or method without a valid written search agreement in place will be deemed the sole property of TKD. TKD will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Job Description Who we are? Ethical Culture Fieldston School is a progressive PreK-12 independent school that has been serving students from throughout New York City and the surrounding suburbs since 1878. ECFS offers a rich curriculum in the arts, sciences, and humanities. A co-ed, nonsectarian school, it serves an inclusive community of about 1,700 students on two campuses -- one in the Riverdale section of the Bronx and the other in Manhattan. What is essential about working at our school? The Ethical Culture Fieldston School has a long history of inclusion and belonging deeply rooted in our mission and the educational philosophy of our founder, Felix Adler. We embrace all aspects of an individual, including their ancestry, family, identity, culture, and beliefs. We affirm both our differences and commonalities and strive to balance individuality and community. In keeping with our progressive tradition, we are dedicated to increasing our students’ cultural literacy to help them understand multiple perspectives and see the world beyond the self. We expect members of our community to engage in open dialogue about living and learning in an inclusive environment inside and outside the classroom. We see this work, with its creative tensions, as a catalyst for individual and collective growth. On a daily basis, we are committed to making this vision of a democratic, pluralistic, and progressive school a reality. Position Summary The Student Accounts Specialist will support student billing, payments, and account inquiries. Key duties include processing payments and refunds, reconciling accounts, assisting with payment plans, and providing excellent customer service to ECFS families regarding sensitive billing matters. This role will also provide ongoing support in other areas of the Finance Office and report directly to the Assistant Director of Student Accounts. This role will dedicate approximately 75% of the time to student accounts and 25% to finance support. The hiring range for this role is $80,000-$95,000. When determining the salary for a position, ECFS considers factors including, but not limited to: the scope and responsibilities of the position, internal peer equity, key skills required for the role, the candidate’s work experience, education and training, as well as market and organizational considerations. Please note that this is an onsite role and not performed remotely. Ethical Culture Fieldston School retains its right to modify job duties in accordance with changing operational needs. Responsibilities Specific responsibilities of the Student Accounts Specialist will include: * Supporting the enrollment process by assisting with maintaining detailed schedules of pending families, following up as needed and ; ensuring deposit payments are coded to the correctly; * Assisting with generating student billing in Blackbaud Billing Management, including setting up payment plans on student accounts as needed; * Monitoring past due accounts and preparing outreach including maintaining detailed schedules of past due accounts, reviewing schedules and performing outreach with Assistant Director for at risk accounts; * Entering payments from various sources: Lockbox, In house payments, Electronic payments and Employee Payroll Deductions; * Assisting with posting all ancillary billing and related Financial Aid, as late fees, tuition adjustments for semester away program, tutor billing, transportation, supplies, laptop, and textbooks; * Managing billing for after-school programs, summer camps, and other programs; applying discounts based on student financial aid awards, as needed; coordinating with Auxiliary Programs and other related departments to ensure billing policies are being followed and processing journal entries in G/L to accurately record financial activity in accordance with monthly closing schedule; * Assisting with the preparation of tuition insurance claims; * Assisting with preparation of annual audit schedules, including: * Outstanding AR * Tuition Billing * Financial Aid Billing * Subsequent Cash Collections * Assisting with regular reconciliations of student account data across related ECFS financial systems, including Blackbaud Billing Management (student accounts), Blackbaud Financial Edge Next (G/L), bank accounts, and other third-party systems used to manage auxiliary programs; * Liaising with the Admissions department and other school divisions as needed; * Assisting with accounts payable, accounting tasks, and general finance functions as needed; * Demonstrating thorough knowledge of the School's financial policies and procedures and provides excellent customer service while engaging and serving the ECFS community; * Providing administrative support to the Finance department with a variety of tasks and projects including but not limited to organizing and maintaining the department’s Google Drive, mail delivery, scanning paperwork, etc.; * Supporting communication within the community; * Fostering positive relationships with team members and various stakeholders; * Motivating and inspiring the team and coworkers to achieve goals; and * Performing other related projects and duties as needed and assigned. Position Requirements The successful incumbent will possess: * A Bachelor's degree in Accounting, Finance, or related area; * Strong understanding of accounting principles, financial reporting, and accounts receivable management; * Excellent verbal, written, and oral communication skills to effectively communicate initiatives, facilitate discussions, and present to various levels of stakeholders; * Experience using Blackbaud Billing Management and/or Blackbaud Financial Edge Next strongly preferred; * Intermediate Excel skills (e.g. Pivot tables, VLOOKUP/IF function formulas) required; Advanced skills (e.g. Macros, advanced lookup formulas) preferred; * A high degree of organization, resourcefulness, and attention to detail; * The ability to collaborate and build strong relationships with faculty, administrators, and the overall community; * A strong ability to multitask and shift priorities without compromising on the quality of work; * The ability to identify issues quickly and problem solve accordingly, and to remain calm in stressful situations that may arise; * The ability to handle confidential materials with discretion while maintaining a high level of integrity; * A willingness to learn and embrace new ideas and procedures and a consistent initiative to help streamline processes and improve efficiencies; * A positive attitude and the ability to listen effectively and be receptive to feedback; * The ability to work collaboratively in group settings, as well as independently, to meet project goals and team needs; * Proficiency in utilizing and learning new technologies (i.e., Google Workspace tools); * Reliability, punctuality, and consistent attendance; and * The ability to cultivate a welcoming culture in which all members of our community feel valued and appreciated. To apply All candidates should visit our employment page at to apply. Please send a resume, and contact information for three references. EEO ECFS is an equal opportunity employer. We seek to be a welcoming community of professionals that broadly reflects the people of the metropolitan New York City area, our students, and families. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion or religious practices, sex, gender identity or expression, sexual orientation, citizenship status, national origin, age, ability status, military status, unemployment status or any other category protected by applicable local, state, or federal laws. We are committed to hiring practices that ensure all candidates are given fair consideration in alignment with our institutional mission and goals.

Job DescriptionWHO WE ARE Crunch Fitness is a rapidly expanding fitness brand with over 500 franchised and corporate-owned gyms across the United States and internationally. Rated as the #1 Fitness Franchise by Entrepreneur in 2024 and 2025, our unfiltered philosophy of "No Judgments" drives us to create a gym and community for all. We believe in making serious fitness fun by fusing exercise with entertainment and innovation. Experience the unique opportunity to be part of our high-growth team, where professional development and advancement are plentiful. Together, we are redefining the fitness industry. YOUR IMPACT As a Personal Trainer at Crunch, you will be responsible for delivering personalized fitness programs, fostering a motivating environment, and supporting members in achieving their health and fitness goals. You will serve as a fitness expert and mentor, promoting safe and effective exercises while upholding the standards and values of the Crunch brand. Responsibilities: • Cultivate and retain a consistent client base through personalized support and engagement, • Maintain an organized and up-to-date schedule, coordinating client sessions, meetings, and availability using internal scheduling tools, • Drive sales of personal training packages through proactive outreach via phone, email, and in-person interactions, • Conduct fitness assessments to understand clients' goals, health status, and fitness levels., • Develop personalized and effective workout programs tailored to individual needs., • Instruct and demonstrate proper exercise techniques to ensure clients perform activities safely and effectively., • Motivate and inspire clients to achieve their fitness goals through positive reinforcement and support., • Monitor clients' progress, adjust programs as needed, and provide ongoing feedback., • Stay updated on fitness trends, industry developments, and new training techniques., • Maintain a clean and organized workout environment, ensuring equipment is properly organized., • Assist in promoting Crunch Fitness programs and challenges to encourage member participation., • Uphold Crunch Fitness standards of customer service and professionalism through the 4 Pillars., • Follow all policies and procedures in the Employee Handbook., • Current CPR certification., • NCCA Accredited primary Personal Trainer Certification (newly hired Personal Trainers may have 60 days from the date of hire to complete and provide)., • A degree in a related field is preferred but not required (Exercise Science, Kinesiology, Sports Medicine, Physical Education, Nutrition, Fitness Specialist, etc.). A degree would be accepted in lieu of a primary Personal Trainer Certification., • High school diploma or general education degree (GED)., • Personal Training experience preferred but not required., • Ability to work independently and as part of a team., • Excellent communication and interpersonal skills., • Baseline Computer Skills Required for managing email, business tools, and timecard review., • Enthusiastic and positive attitude. Professional Perks: • Access to top-tier facilities, including cutting-edge cardio machines, premier strength equipment, and functional training areas., • Industry-leading compensation plan for Personal Trainers including bonuses and commissions., • Clear pathways for career growth and advancement within the organization., • Complimentary Crunch gym membership to support your personal fitness goals., • Flexible scheduling to promote a healthy work-life balance.Continued Support & Development:, • Ongoing Tuition Reimbursement Program to support your professional development., • Complimentary CPR/AED re-certification., • Free certifications and continuing education units (CEUs)., • Exclusive discounts on professional certifications, supplements, and athletic wear., • Monthly cell phone stipend to keep you connected., • Frequent contests with cash prizes, educational opportunities, and unique experiences.Financial & Lifestyle Benefits:, • 401(k) retirement savings plan (eligibility requirements apply)., • Commuter benefits to help offset travel costs., • Employee Assistance Program for personal and professional support.Full-Time Employee Benefits: Crunch believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin or ancestry, sexual orientation, gender identity, gender expression, transgender status or any other basis protected by federal, state or local law or ordinance or regulation. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, and not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Crunch will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job DescriptionDescription: We are seeking a dynamic and detail-oriented Accounts Receivable (AR) Specialist to join our financial team. In this role, you will be responsible for managing the full cycle of accounts receivable processes, ensuring timely collection of outstanding balances, and maintaining accurate financial records. Your expertise will support our organization’s financial health by applying strong accounting principles, utilizing various accounting software, and providing exceptional customer service to clients and internal stakeholders. This position offers an exciting opportunity to contribute to a fast-paced environment where accuracy, efficiency, and proactive communication are key drivers of success. Requirements: Key Responsibilities • Prepare and issue customer invoices accurately and on schedule, • Apply and post customer payments including ACH, checks, wires, and credit cards, • Maintain accurate customer account records and ledgers, • Reconcile accounts and research discrepancies or short payments, • Monitor accounts receivable aging and follow up on past-due balances, • Communicate with customers regarding billing questions and payment status, • Assist with collections efforts in a professional and timely manner, • Prepare AR reports and summaries for management review, • Support month-end close related to accounts receivable, • Maintain documentation in accordance with company policies and internal controls, • High school diploma or equivalent required, • Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred, • 1–3+ years of accounts receivable or accounting experience, • Strong attention to detail and accuracy, • Ability to manage multiple priorities and meet deadlines, • Experience with accounting or ERP systems such as Yardi, AppFolio, and/or QuickBooks, • Proficiency in Microsoft Excel for reporting and reconciliation, • Understanding of invoicing, payment application, and collections processes, • Strong organizational and problem-solving skills, • Organization and time management, • Accuracy and attention to detail, • Professional communication, • Accountability and follow-through, • 401(k), • Dental insurance, • Health insurance, • Paid sick time, • Paid time off

Job Description Position Overview: Wildcat is seeking a Full Time Administrative Assistant to provide support to the Senior Director and the Operations Specialist including assisting with payroll, billing, moving paperwork through processes, ordering supplies, answering phone calls and emails, handling shipping and mailing, and ensuring internal sites are covered. Primary Responsibilities: Provide general administrative support to the Senior Director and the Manager of Operations including conducting research, compiling data, creating reports and presentation materials, monitoring and updating information, data entry, filing, scanning, creating forms, maintaining various records, etc. Specific responsibilities will include: • Enter payroll, take attendance, and ensure proper collection and timely submission of all payroll and billing information., • Review, adjust, and submit monthly billing statements, ensuring accuracy and completeness., • Compile all information required to support the preparation and submission of monthly invoices for each contract., • Prepare/review reports to help manage unbilled charges., • Follow up on unanswered requests promptly. Forward response to Director and Manager for review., • Coordinate and maintain a spreadsheet of all metrics for field operations, attendance, and reporting requirements., • Coordinate with the Business Solutions Manager/Director of Production on matters relating to supplies, client worker payroll, and vendors., • Recommend and implement procedures to improve the flow of information between satellite customer contract sites and Fedcap offices., • Maintain and track department expenses to enable Director to match against monthly budget variance reports provided by the Accounting Department and to assist with the next year’s budget process., • Reserve meeting rooms as required., • College degree (preferred) or equivalent experience, • Minimum of five years of experience as an administrative assistant in a fast-paced office environment., • Excellent computer skills and experience with Microsoft Office., • Ability to maintain confidentiality, • Excellent communication skills., • Ability to develop and update operations documents and reports., • Good customer service skills., • Detail-oriented. · $21-$23 per hour Location · Midtown Manhattan Company DescriptionMission: To create opportunities for people with barriers to economic well-being. In 1935, Fedcap Rehabilitation Services was founded by three men in NYC who had sustained injuries in WWI and literally changed the world for people with physical disabilities. It now provides an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long-term economic well-being. Renamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people with challenges and disabilities and their families.Mission: To create opportunities for people with barriers to economic well-being.\r\n\r\nIn 1935, Fedcap Rehabilitation Services was founded by three men in NYC who had sustained injuries in WWI and literally changed the world for people with physical disabilities. It now provides an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long-term economic well-being.\r\n\r\nRenamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people with challenges and disabilities and their families.

Job DescriptionLoop AI is seeking a highly motivated Onboarding Specialist to help onboard and activate SMB customers as part of our Customer Success organization. This person will be critical in ensuring new customers get live quickly, understand the product, and reach value early through a consistent, repeatable onboarding experience. You’ll help execute and continuously improve the SMB onboarding motion at Loop. Reporting to the Director of Customer Success, you will be part of Loop AI’s foundational CS team. You will own the onboarding experience for a high volume of SMB customers and play an important role in shaping scalable onboarding processes as the business grows. You will help ensure customers are set up correctly, educated on core workflows, and handed off smoothly to Customer Success or scaled support for ongoing success.What you’ll do: • Join a high-performing, fast-growing Customer Success team in builder mode., • Own SMB customer onboardings from kickoff through go-live, following defined onboarding paths and timelines., • Guide customers through product setup, basic configuration, and core workflows to ensure early adoption., • Manage multiple onboardings concurrently while maintaining a high-quality, responsive customer experience., • Partner with Sales to ensure clean handoffs and clear understanding of customer goals and use cases., • Identify onboarding risks early and proactively communicate next steps to customers and internal teams., • Contribute to onboarding documentation, templates, and enablement materials to improve consistency and speed-to-value., • Support smooth handoffs from onboarding to Customer Success or scaled support motions.What we’re looking for:, • One to three plus years of experience in Onboarding, Customer Success, Implementation, Support, or another customer-facing role at a SaaS or technology-enabled company, or prior entrepreneurial or early-operator experience in a fast-moving environment., • Demonstrated ability to take ownership, identify gaps, and move work forward without waiting for detailed direction, with comfort taking initiative and accountability in environments where structure is still being built., • Strong organizational and time-management skills, with the ability to manage a high volume of customers simultaneously., • Clear, friendly communicator who can explain product concepts in a simple, approachable way., • Highly detail-oriented with a strong sense of ownership and follow-through., • Comfort operating in fast-paced environments with evolving processes., • Customer-first mindset with a bias toward action and execution.

Job DescriptionOnboarding SpecialistLocation: Onsite – New York, NY Compensation: $68,000 – $90,000 base salary Additional Compensation: Equity Work Authorization: Must be authorized to work in the U.S. — no visa sponsorship Experience Level: Junior (0–3 years ONLY)The OpportunityHireNow Staffing is acting as a direct placement partner for a growing software development startup seeking a high-potential Onboarding Specialist to join its Customer Success organization.This role is critical to the company's early customer experience. The Onboarding Specialist will own the journey from kickoff through go-live for a high volume of SMB customers, ensuring they activate quickly, understand the product, and achieve early value. This is a builder-role within a foundational Customer Success team, offering meaningful ownership and the chance to help shape onboarding processes as the business scales.This position is best suited for early-career professionals who thrive in fast-paced environments, take pride in follow-through, and enjoy helping customers succeed from day one.Key ResponsibilitiesCandidates will be evaluated for interview consideration based on demonstrated ability to perform the following responsibilities: • Own the end-to-end onboarding experience for SMB customers, from initial kickoff through successful go-live, • Guide customers through product setup, basic configuration, and core workflows to drive early adoption and confidence, • Manage multiple onboarding engagements simultaneously while delivering a responsive, high-quality customer experience, • Partner closely with Sales to ensure smooth handoffs, clear expectations, and alignment on customer goals and use cases, • Identify onboarding risks early and proactively communicate solutions, timelines, and next steps, • Contribute to the creation and improvement of onboarding documentation, templates, and enablement materials, • Ensure seamless transitions from onboarding to ongoing Customer Success or scaled support teams, • Maintain accurate records of onboarding progress, milestones, and customer readinessOnly candidates who demonstrate strong ownership, organization, and follow-through will be considered.Required Qualifications (Non-Negotiable)These qualifications are mandatory. Candidates who do not meet all requirements will not be considered for interview., • 0–3 years of experience in onboarding, customer success, implementation, support, or a customer-facing role, • Experience within a SaaS, technology-enabled, or fast-paced service environment, • Ability to manage multiple priorities without letting details slip, • Strong communication skills, with the ability to explain product or technical concepts clearly and confidently, • Demonstrated accountability, reliability, and follow-through, • Willingness to work onsite in New York CityPreferred Qualifications (Strong Differentiators)Candidates with the following background will stand out:, • Hospitality industry experience, particularly in high-volume or high-responsibility roles, • Exposure to startup environments (internships, early employee roles, founder experience, or startup competitions), • Leadership experience in competitive sports, service-driven environments, or team-based roles, • Strong academic performance or evidence of high achievement and intellectual curiosity, • Comfort working in build-as-you-go environments where processes are still evolvingWho This Role Is Best Suited For, • Early-career professionals who take pride in getting things right the first time, • Individuals who enjoy being customer-facing and operationally focused, • Candidates who value ownership, learning, and long-term growth

Job DescriptionAbout Cents Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business in a box platform to help operators start, manage, and grow their business. By building a market-leading SaaS (software as a service) product for this industry, our goal is to outsource America’s laundry day to the local laundromats. Our team is full of passionate technology experts, obsessed with modernizing the large and resilient laundry industry through our suite of of software and hardware products. We are obsessed with supporting and empowering SMB’s, and feel the unique responsibility and opportunity we have to elevate an industry that is prime for innovation. We’re adding great talent to help achieve this mission, and that’s where you come in! About the Role You should have a true entrepreneurial spirit, be open to frequent change, and a passion for building processes from the ground up. As a start-up, you’ll play a key role in leading our customer onboarding initiatives and testing out different approaches (white glove vs. self-serve). Our company is revolutionizing how laundromat owners use software. Your goal should be to help guide them through their journey to start using Cents. As an Onboarding Specialist, you will be part of the customer success team for Cents users located across the U.S. Your job is to onboard each operator to Cents by setting up and customizing their marketing suite level products. You will support the provisioning, setup, and management of our marketing technology solutions. This role sits at the intersection of technology, partners, and customers, ensuring smooth onboarding, accurate account configuration, and clear communication throughout the process.The ideal candidate is a tech-savvy self-starter with a positive attitude, a passion for helping people, and a detail-oriented team player. You must be relationship oriented and put a high value on customer service. You need to be comfortable promoting and educating clients on the value and benefits of our software. About YouThe ideal candidate is a tech-savvy self-starter with a positive attitude, a passion for helping people, and a detail-oriented team player. You must be relationship oriented and put a high value on customer service. You need to be comfortable promoting and educating clients on the value and benefits of our software.What You’ll Do • Onboard Cents customers by provisioning and configuring marketing suite products from the backend systems and ensure they are live with the software as quickly as possible, • Support the creation and setup of phone numbers, customer websites and mobile applications while monitoring progress and address roadblocks for operators who are onboarding, • Coordinate with external partners to onboard customers quickly and efficiently while keeping customers informed of onboarding status, timelines, and next steps, • Manage and maintain accurate customer account details within the CRM, • Proactively reach out to customers to collect required information and clarify requirements to ensure all configurations meet quality, accuracy, and compliance standards, • Troubleshoot setup issues and collaborate with internal teams to resolve them, • Provide incredible customer service during every interaction with clientsAd Hoc responsibilities as requiredQualifications, • B.A, B.S. or equivalent degree, • Familiarity with marketing platforms, websites, and mobile app setup (hands-on or support role) is preferred, but not required, • Experience in SaaS and CRM platforms is preferred, but not required, • Tech-savviness with an ability to conduct presentations virtually using Zoom and troubleshoot any complications that arise as a result, • Organizational skills, detail, and task-oriented, • Excellent written and verbal communication skills, • Self starter & Team player mindset

Job DescriptionTalent Acquisition Specialist Location: Brooklyn, NY Schedule: Full-Time; In Office Salary: $65,000 - $80,000 base salary About MedElite Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country. Job Summary The Talent Acquisition Specialist is responsible for the daily management of the recruitment cycle that focuses primarily on medical providers in various disciplines, in addition to office staff. The ideal candidate for this role will have an understanding of impactful recruitment strategies in the medical community, specifically for care providers in long-term facilities, and the ability to effectively communicate and build positive relationships with potential candidates. Responsibilities • Management of the day-to-day responsibilities associated with recruiting for MedElite and its partners., • Managing a book of open requisitions based on the assigned roles., • Provide daily support and administrative management for candidates in MedElite's recruitment process, • Act as the primary point of contact for external recruiters managing a job search for the assigned requisitions, • Keep accurate and up-to-date candidates' records in the company ATS., • Establish and deliver on strategies around talent acquisition goals.Requirements, • 1-3 years managing a full cycle recruitment program, preferably in the healthcare industry., • The ability to lead project management initiatives with a high level of detail, from start to finish., • Experience managing talent acquisition process., • The ability to be an impactful communicator, providing high-quality customer service for potential candidates., • Excellence in communication, both written and verbal., • An understanding of prioritization and a sense of urgency., • Health, • Dental, • Vision, • Company-Sponsored Life Insurance, • Short and Long-term Disability, • Paid Time Off, • Commuter BenefitsWhy Work With Us?, • Make a meaningful impact in the nursing home community, • Work in a collaborative, mission-driven environment MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. Ready to Make a Difference? Apply today and help us deliver compassionate, personalized care where it matters most.

Job Description Healthcare Recruiter – Behavioral Health & Nursing Recruiter Talent Acquisition Specialist | Internal Agency Recruiter | Full-Time | In-Office United Staffing Solutions, a leader in the staffing industry is hiring a Healthcare Recruiter / Talent Acquisition Specialist to join our Behavioral Health and Nursing Recruiting Team. This internal Healthcare Recruiter role focuses on recruiting and placing Direct Support Professionals (DSPs), Certified Nursing Assistants (CNAs), and Nurses with our clients across behavioral health, healthcare, and clinical settings. This is a full-time, fully in-office Healthcare Recruiter position based in Midtown Manhattan, Monday through Friday, 9:00 AM–5:00 PM. Compensation • $45,000–$53,000 base salary, depending on experience, • Uncapped commission, starting with your very first placement, • Entry-level Healthcare Recruiters without prior recruiting experience will be considered at the lower end of the range and trained internally Key Responsibilities for the Healthcare Recruiter: • Reviewing resumes and applications to identify qualified nurses and direct support professionals, • Sourcing, screening, and interviewing candidates for nursing and behavioral health roles, • Contacting candidates via phone, text, and email to move them through the hiring process, • Scheduling interviews, orientations, trainings, and onboarding steps, • Writing and posting healthcare recruiter job ads to attract top nursing and behavioral health talent, • Building and maintaining a pipeline of nurses and direct support professionals for current and future openings, • Managing multiple open requisitions while prioritizing urgent staffing needs, • Scheduling DSPs, CNAs, and Nurses for shifts and communicating with clients Qualifications for the Healthcare Recruiter: • Associate’s degree or higher preferred; relevant experience considered, • Experience in healthcare recruiting, behavioral health recruiting, nursing recruitment, sales, customer service, or staffing is a plus but not required, • Strong written and verbal communication skills, • Confidence building rapport over the phone and communicating with high-volume applicants, • Staying proactive, organized, and results-driven in a fast-paced recruiting environment, • Demonstrating motivation to learn and grow within a long-term recruiting career Why This Healthcare Recruiter Role This Healthcare Recruiter / Behavioral Health Recruiter position is ideal for someone seeking a long-term career in recruiting with hands-on training, uncapped commission, and advancement potential. You’ll join an established staffing firm, work with a supportive internal team, and recruit for meaningful healthcare and behavioral health roles. Apply now below for immediate consideration. Company DescriptionAt United Staffing Solutions: We match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are: Our core values include: The values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.At United Staffing Solutions:\r\n\r\nWe match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are:\r\n\r\nOur core values include:\r\n\r\nThe values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.

Job DescriptionCompany Description We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections. We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses. Job Description This role is based in our 605 NY Office. The role of Operations Coordinator sits within Information Management Network (IMN), within Global Finance division of Informa Connect USA LLC. IMN is a global organizer of institutional finance conferences. We are looking for a full-time Operations Coordinator to join our team. As an Operations Coordinator, you will be responsible for managing the logistical needs of different events predominately across the US. This will entail the handling of speaker and sponsor communications, processing administrative and customer service needs, curating and ordering signage, and managing the registration and logistics on-site. PRINCIPAL ACCOUNTABILITIES • Act as a customer advocate, collaborating with internal teams across sales, production, operations, and marketing to ensure client needs are prioritized and a seamless, exceptional experience is delivered., • Utilize their skills in key account management, product management, and stakeholder engagement to influence decision-makers and drive strategic initiatives within customer organizations., • Work closely with the sales team to monitor client’s event experience and share findings from client interactions, including but not limited to relaying new firm knowledge and potential expansion opportunities to ensure customer growth., • Serve as the main point of contact for customers post-purchase, addressing inquiries, troubleshooting issues, and providing product support as needed., • Foster customer success and retention by developing strong relationships and gaining a deep understanding of customers’ organizations, goals, and needs., • Manage email support inquiries, work closely with internal teams to resolve technical issues, and escalate customer health concerns to Customer Success leadership for timely intervention., • Guide customers through the initial setup and product adoption process, ensuring they are equipped with the tools and knowledge to succeed., • Maintain and update event websites by ensuring that speaker, sponsor, and event details are current, leveraging automated systems, content management tools, and manual entry processes to reflect real-time changes., • Serve as the main point of contact onsite for delegates and clients, addressing and resolving app-related issues promptly to ensure a smooth event experience., • Facilitate onsite registration setup, coordinating equipment and processes for the onsite team and clients to ensure a smooth and efficient check-in experience.Qualifications REQUIREMENTS • Minimum of 1 year experience in a high volume a client facing or customer service role, • Ability to regularly travel to events in the US and internationally, • Ability to commute to New York City a minimum of 3 days a week, • Experience of working in a fast-paced office environment, • Experience in planning and organizational skills, • Leadership qualities and self-motivated to drive event vision in line with company goal., • Excellent and confident communicator to both in oral and written communication, • Strong multi-tasking and prioritization skills with the ability to work on several projects simultaneously, • Strong collaboration skills and the ability to work as part of a team Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount, • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more, • Recognition for great work, with global awards and kudos programs This posting will automatically expire on 10/08/2025 We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Job Description Helpdesk Specialist The ideal candidate will be responsible for providing exceptional technical support to end-users, ensuring the smooth operation of IT infrastructure, and resolving software and hardware issues efficiently. This role requires strong analytical skills, a thorough understanding of operating systems, and experience with various help desk tools. Duties • Provide first-level technical support for hardware, software, and network issues via phone, email, and in-person., • Analyze and troubleshoot software problems, ensuring timely resolution to minimize downtime., • Maintain an organized inventory of IT equipment up to and including ordering new equipment., • Assist with desktop support tasks as needed., • Collaborate with other team members both internally and externally to enhance the overall efficiency of IT operations., • Conduct regular follow-ups with users to ensure complete satisfaction with resolved issues. Requirements • 2+ years' experience in a help desk or technical support role., • Strong knowledge of operating systems (Windows) and desktop applications (Microsoft Office Suite)., • Familiarity with IT infrastructure components and troubleshooting methodologies., • Experience with SalesForce mandatory, • Proficiency in analyzing technical issues and providing effective solutions., • Ability to work independently as well as part of a team in a fast-paced environment., • Excellent communication skills, both verbal and written, with a focus on customer service.

Job Description Who We Are At Murmuration, we believe that America’s promise is shaped and reshaped by the best ideas and ideals of its communities, and the dreams of the people who believe in a better life for themselves, their families, and each other. We help organizations build power in their communities in four key ways: we organize a network of values-aligned partners; we provide deep, data-driven insights into people, places, and perspectives; we develop tools that make organizing and engagement easy and more effective; and we offer services that strengthen our partners’ capacity to lead change in their communities. We envision an America where every community has what it needs to help people lead healthy, free, and dignified lives. We work to redesign the systems and structures we all depend on — how we learn, live, govern, and solve problems — so that they are just, equitable, resilient, and rooted in shared responsibility. By strengthening the ties that hold communities together, we aim for civic life defined by collective action and care, with effective leadership that truly represents everyone. We are a collaborative, curious, and creative team of organizers, scientists, teachers, technologists, campaign veterans, and more who share the unwavering belief that we can use our gifts in service of transforming America — together. We’ve built our team guided by the belief that the whole is greater than the sum of its parts. And so we support each other relentlessly — rallying together to face challenges the same way we celebrate each other’s wins. About the Position Do you see yourself as a resourceful problem-solver who empowers teams, anticipates needs, and ensures the technology people depend on just works? As an IT Specialist, you will provide hands-on support across the systems, tools, and infrastructure that keep Murmuration running: helping colleagues troubleshoot issues, maintaining our core platforms, and driving enablement initiatives that make everyone's work easier and more effective. You will take ownership of problems from start to finish, partnering across teams to deliver solutions that remove friction and keep our people focused on the mission. As a key member of a small, high-impact team, you'll do more than fix what's broken; you'll help shape what's next. From refining workflows and improving documentation to contributing to our evolving IT program, you'll bring both technical skill and a service mindset to work that sits at the forefront of social change. Every system you support helps our partners harness data and technology that levels the playing field for communities too often left behind. That mission shows up in every ticket resolved, every tool enabled, and every colleague empowered to do their best work. This role requires you to be local to NYC in order to support the needs of our headquarters, including our meeting rooms and occasional team gatherings. Job Level: P3 What You’ll Do Help Desk & End User Support • Serve as the first point of contact for technical issues via our help desk ticketing system;, • Provide initial/Level 1+ support for hardware, software, and connectivity issues on primarily macOS systems and cloud services;, • Troubleshoot and resolve user issues efficiently, escalating as needed;, • Deliver excellent customer service and clear communication to non-technical staff; and, • Assist with onboarding and offboarding of employees, ensuring accounts, devices, and permissions are configured correctly. Systems & Device Management • Administer and maintain MDM platforms (e.g., Intune, Jamf, Kandji) for endpoint deployment, updates, and compliance;, • Oversee device provisioning, asset tracking, and lifecycle management; and, • Ensure devices and configurations meet Murmuration’s security standards. AV & Collaboration Tools • Support and maintain audio-visual systems for hybrid meetings and events (Zoom Rooms, Teams Rooms, Logitech, or Crestron setups);, • Troubleshoot AV, conferencing, and presentation issues promptly; and, • Work with staff to improve reliability and accessibility of meeting room technology. IT Security & Controls • Support implementation and monitoring of IT security controls aligned with organizational standards;, • Help manage endpoint protection, access management, and incident response efforts;, • Install and configure appropriate local and SaaS software, privileges, and account setup according to role specifications; and, • Assist with security audits, risk assessments, and compliance documentation. Process & Continuous Improvement • Maintain IT documentation, knowledge base articles, and process guides;, • Identify, drive, and own help desk workflows, automation, and reporting; and, • 3–5 years of experience in IT support, system administration, or a similar role;, • Good understanding of Mac computers, mobile devices, and other tech products;, • Hands-on experience with MDM platforms (Intune, Jamf, or equivalent);, • Experience providing Level 1–2 technical support for diverse systems and users;, • Familiarity with AV technologies and conferencing platforms (e.g., Zoom, Teams, Google Meet);, • Understanding of IT security best practices, identity management, and device compliance;, • Strong problem-solving, communication, and documentation skills; and, • Empathy, patience, and a customer-first mindset. Nice to Haves • Experience with Google Workspace, Okta integrations, and Atlassian administration;, • Basic networking knowledge (Wi-Fi troubleshooting, VPNs, VLANs, etc.);, • Familiarity with cloud-based infrastructure and automation tools; and, • Experience with IT Controls. Talented IT Specialists come from all walks of life and career. If you are passionate about civic engagement and technology, please apply, even if you do not check every box! Benefits Location and Compensation The IT Specialist is a full-time, salaried position with a comprehensive benefits package (details below). This role requires you to be local to NYC in order to support the needs of our headquarters, including our meeting rooms and occasional team gatherings. The starting salary for this position is $118,929. We set compensation using market data and apply it consistently across the organization to ensure fairness and transparency for everyone in similar roles. Our Culture of Care We work hard to create a culture of care to ensure that our staff are best equipped to lead happy, healthy, and balanced lives. To that end, we offer a comprehensive benefits package which includes: • Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members;, • Retirement benefits with a 5% employer match;, • A flexible unlimited PTO plan;, • Generous paid parental leave;, • Pre-tax commuter benefits;, • A company laptop;, • A flexible remote work environment;, • A home office setup stipend for all new employees;, • Monthly reimbursement for remote work expenses;, • A yearly professional development fund;, • Mental health and wellness benefits through Calm and Better Help;, • Yearly in-person staff retreats; and, • A welcoming culture that celebrates diversity, equity, inclusion, and belonging. At Murmuration, we believe a vibrant, representative democracy depends on the inclusion of diverse voices, lived experiences, and perspectives. The best ideas don’t come from a single person or ideology — they emerge at the intersection of different backgrounds, identities, and viewpoints. We are proud of our commitment to building an organization and culture shaped by respect, empathy, and collaboration, where our team’s diversity fuels innovation, civic engagement, and meaningful change. We welcome new colleagues who will help us nurture this collective effort. Join us. An Equal-Opportunity Employer with a Commitment to Diversity Murmuration is proud to be an equal opportunity employer, and as an organization committed to diversity and the perspective of all voices, we consider applicants equally of race, gender, color, sexual orientation, religion, marital status, disability, political affiliation and national origin. We reasonably accommodate staff members and/or applicants with disabilities, provided they are otherwise able to perform the essential functions of the job. Note: Murmuration is two organizations working together to pursue our mission of amplifying the power of civic engagement: Murmuration Research Institute, a 501(c)(3) that conducts research to identify, design, and create the data, tools, and insights that build healthier and more equitable communities; and Murmuration, Inc., a 501(c)(4) that supports organizations working across the country on the nation’s most challenging issues with access to data, tools, and research that build healthier and more equitable communities.

Job Description We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company. Responsibilities • Provide first level contact and convey resolutions to customer issues, • Properly escalate unresolved queries to the next level of support, • Track, route and redirect problems to correct resources, • Update customer data and produce activity reports, • Walk customers through the problem-solving process, • Follow up with customers, provide feedback and see problems through to resolution, • Utilise excellent customer service skills and exceed customers’ expectations, • Ensure proper recording, documentation and closure, • Recommended procedure modifications or improvements, • Preserve and grow your knowledge of help desk procedures, products and services Requirements • Proven working experience in providing help desk support, • Proficiency in English, • Working knowledge of help desk software, databases and remote control, • Strong client-facing and communication skills, • Advanced troubleshooting and multi-tasking skills, • Customer service orientation, • BS degree in Information Technology, Computer Science or equivalent

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended ZkR5oDiLIz

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB We are seeking a dedicated Senior Specialist Store Technical Support with a strong background in Helpdesk and Customer Support to join our dynamic team. The ideal candidate will combine solid technical expertise with excellent communication skills to effectively engage both technical and non-technical stakeholders. In this role, you will partner closely with IT Engineering, Customer Operations, and other cross-functional teams to identify root causes of issues affecting store deployments and overall customer experience. You'll thrive in a collaborative environment, drive projects to resolution, and champion process improvements that enhance RADAR's operational efficiency and customer satisfaction. Responsibilities • Serve as a primary point of contact for store-related technical support, assisting both external customers and internal stakeholders., • Partner with IT Engineering and cross-functional teams to troubleshoot, diagnose, and resolve issues impacting customer store deployments., • Develop and maintain SQL queries and automation scripts to streamline processes, improve team productivity, and SLA adherence, • Manage and track support requests using service desk management tools, ensuring timely resolution and accurate documentation., • Utilize Field Service Management tools to coordinate field dispatches and maintenance activities, minimizing customer impact., • Collaborate with vendors and hardware partners to coordinate and streamline maintenance dispatches and technical store visits., • Identify trends and recurring issues through data analysis to develop proactive solutions and process improvements., • Write and maintain reports and procedural documentation., • Drive root cause analysis and ensure effective issue escalation and follow-up., • Maintain strong communication with customers, providing clear explanations of technical issues in accessible, non-technical terms., • You have 3+ years of experience in Helpdesk, Technical Support, or Customer Support roles., • You have proven ability to explain technical concepts to non-technical audiences clearly and effectively., • You are proficient SQL knowledge with the ability to analyze data and develop scripts that automate processes and drive team productivity., • You have strong problem-solving, analytical, and organizational skills with a high attention to detail., • You have experience using service desk management software to monitor KPIs and track customer issues., • You have hands-on experience with Field Service Management tools to coordinate dispatches and maintenance operations., • You have familiarity with ITIL frameworks, focusing on IT Service Management (ITSM) best practices., • You have demonstrated ability to evaluate, escalate, and drive issues to timely resolution., • You have previous experience supporting retail customers or store environments., • You have the ability to manage multiple priorities in a fast-paced environment while maintaining composure under pressure., • You have excellent written and verbal communication skills., • You have the ability to work independently and collaboratively across teams., • You have Intermediate knowledge of:, • Linux, Networking, • Terminal. CMD, • SSH and Telnet, • You have strong customer-centric mindset and ability to foster positive relationships with partners and hardware teams., • You have flexibility to work additional hours as required to provide issue resolution., • You have experience in field service coordination., • You have experience with automation frameworks or scripting languages (e.g., Bash, Python, PowerShell)., • You have a background in incident response or root cause analysis frameworks., • You have certifications such as CompTIA Network+, Linux+, ITIL Foundation, or equivalent., • You have intermediate knowledge of JavaScript Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job DescriptionAbout Kiddom Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning. Kiddom is seeking a Deal Desk Specialist to serve as the connective tissue between Sales, Finance, Supply Chain, Legal, and Customer Success. This role will support the sales cycle by managing the end-to-end order process, reviewing and structuring deals, and ensuring timely, accurate, and compliant quoting and contract workflows. You'll be instrumental in enabling scalable growth, improving operational efficiency, enabling accurate business metrics, and ensuring a frictionless experience for our internal teams.You Will... • Deal Structuring & Quoting, • Assist Account Executives in generating pricing quotes using CPQ tools (e.g., Salesforce.com (SFDC), or other future quoting systems)., • Review and validate quotes for accuracy, approvals, and policy compliance., • Recommend deal structures that align with revenue recognition, legal, supply chain, rostering, and operational guidelines., • Order Processing, • Own end-to-end order processing, from quote creation to quote acceptance through booking and hand-off to supply chain and rostering., • Partner with Finance and Legal to ensure contracts and POs meet internal requirements., • Maintain accurate records of bookings, contract details, and special terms to enable accurate business metrics., • Sales Enablement & Support, • Serve as the go-to resource for the sales team for quoting, order status, and pricing policy questions., • Deliver training and support on sales tools and processes., • Help implement improvements to quoting and deal workflows., • Policy Compliance & Optimization, • Ensure all deals follow internal pricing, discounting, and approval guidelines., • Identify inefficiencies and help develop scalable improvements to the quote-to-cash process.What We're Looking For..., • 2–4 years of experience in Deal Desk, Sales Operations, or Revenue Operations, • Experience with Salesforce CRM required, • Excellent attention to detail and process orientation, • Familiarity with CPQ systems, • Strong interpersonal and communication skills - able to work across Sales, Finance, Legal, Supply Chain, and Customer Success, • Comfortable in a fast-paced, evolving startup environment, • Experience in SaaS or education technology a plus, • Familiarity with revenue recognition concepts and SaaS billing models

Job Description This is a remote position. This position is responsible for providing front end technical support to Actel Telcom, Data, and Managed Services portfolio. Responsibilities include managing trouble tickets and phone calls and interfacing with network partners and internal resources to achieve swift resolution to service issues. This position is also responsible for network monitoring and proactively notifying customers of ticket status. The Technical Support Specialist will effectively provide first level support for Voice Services (PRI, SIP, Long Distance, 911, UCaaS, POTS) and Data Services including but not limited to Core/Edge and CPE Routers, workstations, servers, LAN and SDWAN networks. Responsibilities include • Answer phone calls, respond to tickets/alerts as well as handle escalated issues in a timely fashion, • Ability to work within a ticketing system, • Detailed communication with customers and vendors as required to keep all parties informed of issues, progress, changes, and resolutions., • Provide necessary technical support at the network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless., • Provide essential technical support for HPBX/VoIP/UcaaS services/TDM /CAS/8XX/ 911/SIP, • Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets., • Technical Support for backup and disaster recovery solutions provided by Actel ., • Work jointly with team members, Field Engineers, NOC, and Project Engineers when needed or called on for assistance. Requirements • Minimum High School Diploma or equivalent, • College level courses in IT or certification preferred, • Professional IT Certifications, such as Microsoft MCP/MCSA, Cisco CCNA, or CompTIA Network + or possessing the drive to achieve professional IT certifications applicable to the services and solutions provided by Access One. Minimal 2 years of experience in a similar role, • Understanding of operating systems, business applications, printing systems, and network systems, • Advanced diagnostic skills of technical issues, • Knowledge of IT applications, processes, software, and equipment, • Knowledge of HPBX/VOIP/UcaaS systems strongly desired, • MetaSwitch experience a plus, • Strong organizational and customer service skills, • Interpersonal skills: such as communication skills, active listening, and customer-care, • Ability to multi-task and adapt to changes quickly, • Ability to work in a team and communicate effectively, • Technical awareness: the ability to match resources to technical issues appropriately, • Service awareness of all organization’s main services for which support is required, • Understanding of support tools, techniques, and how technology is used to provide services, • Self-motivated with the ability to work in a fast-moving environment Benefits • Health insurance, • Dental insurance, • Paid time off, • Vision insurance, • 401(k) matching, • Gym membership, • Work from Home

Job DescriptionNatural Wireless is a fast-growing internet service provider delivering high-performance fixed wireless broadband across New York City, Boston, Philadelphia, and Miami. We specialize in fast, reliable service to multi-unit buildings, businesses, and event venues using advanced wireless and fiber infrastructure.We’re looking for a detail-oriented and tech-savvy Infrastructure Project Specialist to join our team. In this entry-level field role, you’ll help plan and coordinate the installation of internet infrastructure at customer sites. This is a great opportunity to gain hands-on experience in networking, construction coordination, and project delivery.Key Responsibilities: • Conduct site surveys at multi-dwelling units (MDUs), commercial properties, and rooftop locations, • Design physical layouts for wireless, fiber, and copper-based infrastructure, • Collaborate with property managers and internal teams to secure project approvals, • Coordinate materials, labor, and scheduling for on-site deployments, • Maintain accurate documentation and status reports throughout the project lifecycle, • Travel throughout the NYC metro area approximately 70–75% of the timeWhat We’re Looking For:, • Strong organizational and communication skills, • Comfortable working in the field and navigating NYC and surrounding areas, • Able to translate technical concepts to non-technical stakeholders, • Self-motivated and able to manage multiple active projects, • Proficient in Google Workspace, Microsoft Office, and Google Earth, • Bachelor’s degree preferred | Valid driver’s license requiredCompensation & Benefits:• Salary Range: $46,500 – $62,500 (based on experience) • Travel reimbursement and company-provided tools, • Opportunities for growth into senior project or technical engineering roles Powered by JazzHR pfr9UiLVHO

Job Description Job Title: Field Support Specialist Reports To: The Field Support Specialist, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Mail Services • Provides exceptional world class service to all clients (in all forms of communication). Reprographics Services Office Services • Maintains the Office Services Center area in a neat and orderly fashion., • Service and replenish the pantry, conference, kitchen, or meetings areas., • Provides general and preventative office maintenance & repair duties., • Oversees office equipment maintenance and safety tests., • Breakroom organization, cleaning, and stocking., • Meeting room and conference room set ups., • Monitors level of office supplies on the floors while replenishing., • Inventories office supplies and orders accordingly. Front of House • Provides reception or concierge (front of office) coverage as needed., • Welcome guests receive and catalog guest information, and orient new clients., • Answers and properly routes global calls,, • Logs visitors into the registration system., • Provides light administrative support to staff as directed Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • MS Office Suite experience with intermediate to expert competency., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD (Multi-Functional Device) equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance., • Ability to walk bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery., • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel: • Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation., • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need., • Travel distance will be predominately within the FSS's assigned region Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionCompany Description We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions). Job Description Tier 2 Field Technician (New York City | Hybrid Field + Remote) Full-Time | MSP Environment We’re looking for a confident, customer-friendly Tier 2 Field Technician to support our clients throughout NYC. This role blends remote work with frequent onsite visits, and is perfect for someone who enjoys variety, problem-solving, and being the “face” of the company at client locations. If you're looking to grow your skills, build deeper technical experience, and eventually move into higher-level engineering roles, you’ll feel right at home here. What You’ll Do * Provide Tier 2 support across multiple client environments—both remotely and onsite. * Work from home on remote tickets, while spending 3–4 days per week onsite handling escalations, hands-on troubleshooting, and client requests. * Support desktops, laptops, mobile devices, network hardware, servers, and cloud services. * Troubleshoot issues involving Microsoft 365, Windows OS, macOS, Azure AD/Entra ID, printers, connectivity, and business applications. * Deploy and support firewalls, switches, access points, and other network components. * Assist with small-to-medium projects such as workstation rollouts, network upgrades, migrations, and hardware refreshes. * Maintain accurate documentation in RMM/PSA tools and communicate clearly with both clients and internal teams. * Build strong relationships through professionalism, reliability, and excellent communication. What You Bring * MSP experience is required—you’re comfortable with multi-client environments and shifting priorities. * Solid Tier 2 troubleshooting experience across Windows, macOS, Microsoft 365, networking basics (DNS, DHCP, VLANs), and common business software. * Comfort supporting field hardware—workstations, WiFi, printers, cabling basics, routers, and switches. * Ability to solve problems independently and escalate appropriately when needed. * Strong communication skills and a client-first, service-oriented mindset. * Ability to navigate NYC for onsite visits (subway/walking is perfectly fine). * A desire to learn, grow, and take on more responsibility over time. Growth & Advancement Opportunities We invest heavily in professional development, and this role is designed to be a launching pad. As you grow your technical depth and take on more responsibility, you’ll have opportunities to advance into: * Senior Support Engineer * Project Engineer / Implementation Specialist * Systems Administrator * Systems Engineer * Cloud Engineer (M365/Azure) * Network Engineer We want you to move forward, not stay stuck in tickets forever. Why You’ll Love This Role * A healthy balance of remote work and onsite client interaction. * A supportive MSP team that values collaboration and continuous learning. * Exposure to a wide variety of environments, keeping every day interesting. * Clear pathways to advance into higher-level engineering and system administration roles. If you love helping people, enjoy being hands-on in the field, and want a career path that grows with you, we’d love to talk. Qualifications MSP Experience necessary. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionSalary: $65000-$80000 Location Hybrid Local to NYC (ability to travel onsite to client locations as needed) Salary Range $65,000$80,000 Department Service Desk Reports To Service Desk Manager About the Company ADDA is partnering with a fast-growing, high-performing IT Managed Service Provider (MSP) serving clients across diverse industries. The organization is known for exceptional client service, a collaborative team culture, and a modern model where team members are trusted to own problems end-to-end. Were looking for a Level 2 IT Support Specialist who leads with customer service, thinks holistically about systems, and enjoys solving complex problems while building strong client relationships. The Role As a Level 2 IT Support Specialist, youll be a primary point of contact for clients, responsible for resolving advanced technical issues, driving long-term fixes, and improving how support is delivered. This is not a call-center or ticket-churn role. Youll work across multiple client environments, communicate directly with stakeholders, and take ownership from initial request through resolution and follow-up. Success in this role requires both strong technical capability and excellent customer-facing judgment. What Youll Do • Serve as a trusted, client-facing technical resource for escalated and complex support needs, • Diagnose and resolve issues across Windows, macOS, Linux, Microsoft 365, Google Workspace, and mixed cloud/on-prem environments, • Own issues end-to-end including investigation, resolution, documentation, and client communication, • Support networking components such as firewalls, switches, VPNs, VLANs, DNS/DHCP, Wi-Fi, and routing, • Partner with teammates in a non-tiered support structure that values collaboration and shared ownership, • Participate in client projects including migrations, deployments, security initiatives, and system upgrades, • Identify recurring issues and recommend automation, tooling improvements, or process changes, • Maintain clear, accurate documentation and contribute to internal knowledge resources Experience with all tools is not required. Exposure to several is strongly preferred. Cloud & Productivity • Microsoft 365, Azure AD, Intune, • Windows Server, Active Directory, Group Policy, • Meraki, Fortinet, SonicWall, • VLANs, VPNs, Wi-Fi administration, • RMM platforms such as NinjaOne or Datto RMM, • PSA tools including ConnectWise or Autotask, • 25+ years of experience in an MSP or fast-paced, multi-client IT support environment, • Strong troubleshooting skills across systems, networking, cloud services, and security fundamentals, • Customer-first mindset with the ability to communicate clearly and calmly with non-technical users, • Comfort diagnosing unfamiliar technologies through logic, research, and experimentation, • High ownership mentality you dont pass problems along, you solve them, • Proactive approach to improving processes, documentation, and tooling, • Desire to keep learning and expanding technical depth, • Customer-focused support culture: Technical excellence paired with real client relationships, • Team structure: Ownership, autonomy, and accountability without rigid escalation paths, • Variety and growth: Exposure to diverse environments that rapidly build skills, • Impact-driven work: Your ideas for efficiency, automation, and improvement are encouraged and implemented, • Supportive culture: Curious, collaborative teammates who value quality work and mutual respect

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: The IT Support Specialist II is responsible for configuring, maintaining, and supporting desktops and laptops across the organization. This role requires quick thinking, adaptability, strong interpersonal skills, and the ability to work efficiently in a fast-paced environment. The IT Support Specialist II will handle a wide range of technologies and collaborate across departments to resolve incidents, fulfill service requests, and provide advanced technical guidance. Technical support is provided via phone, email, and our ticketing system with solutions communicated in both technical and non-technical terms. Responsibilities: Technical Support & Troubleshooting: • Install and support PCs, telephone systems, and peripheral devices (printers, scanners, mobile/smartphones)., • Configure and troubleshoot hardware and software issues across Windows, iOS, and macOS platforms., • Use Helpdesk software (Service Desk Plus) to manage IT assets and service requests., • Resolve complex hardware, software, and network issues., • Troubleshoot LAN access and connectivity issues; escalate when necessary., • Conduct onboarding and training for new users on hardware and software., • Prepare instructional documents / SOP's and videos for IT procedures and applications., • Deliver excellent customer service in person, over the phone, and electronically., • Handle conference room setups, including device connections to screens., • Maintain accurate documentation of technical issues and resolutions., • Attend technical training to stay current with industry trends and technologies., • Bachelor's degree in Computer Science, Information Technology, or related field preferred., • A+ and Network+ certifications (or equivalent experience)., • Minimum 3 - 5 years of IT helpdesk/desktop support and application experience., • Strong problem-solving, project management and prioritization skills., • Excellent communication and customer service skills., • Expertise in PC/Break Fix, Windows OS, and Microsoft 365 cloud environment and tools., • Proficiency in Active Directory, PowerShell scripting, and basic networking concepts. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job DescriptionSoni Resources Group, Inc. is a leading staffing and recruiting firm committed to connecting top talent with exceptional opportunities. The IT Specialist will be responsible for managing day-to-day IT operations, providing technical support to end users, maintaining infrastructure, and ensuring systems run securely and efficiently. This hands-on role involves both strategic planning and practical problem-solving to support a fast-paced business environment.Responsibilities: • Provide Tier 1–3 technical support to employees (hardware, software, network, and cloud issues)., • Manage and maintain network devices, and user accounts (Active Directory, Microsoft 365, etc.)., • Manage IT inventory of all hardware + remote monitoring, • Workstation set up, • Lead Cybersecurity trainings, • Administer backup, recovery, and disaster recovery solutions., • Maintain security tools such as firewalls, antivirus, and multi-factor authentication systems., • Manage IT vendors and service providers., • Monitor system performance and proactively resolve potential issues., • Maintain documentation for systems, procedures, and configurations., • Assist with onboarding/offboarding of employees and IT equipment provisioning., • Support IT-related projects (system upgrades, migrations, process automation, etc.)., • Zoom / VOIP experience, • AV support, • LinkedIn/ License assignment, • Carrier connections with Bullhorn and other platforms, • Website maintenance, • Own all technical aspects to Bullhorn CRM (front office + back office), • Oversee Bullhorn related projects and development work (e.g., BH onboarding, Canvas, full app integration, Gear partners), • Support overall Bullhorn account management Qualifications:, • 3–5 years of IT support or systems administration experience., • Strong knowledge of Windows and macOS environments., • Experience with Microsoft 365 / Azure AD administration., • Understanding of networking fundamentals (DNS, DHCP, VPNs, firewalls)., • Strong troubleshooting and problem-solving skills., • Excellent communication and customer service skills., • Ability to operate independently and as a self starter

Job Description Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As part of the Enterprise Onboarding Team, the Enterprise Provisioning Specialists work with customers in executing the technical onboarding of Global Relay's services. The Enterprise Provisioning Specialists work in collaboration with the Onboarding Team and customer IT resources to implement services in scope, provide guidance on best practices, and drive implementation progress. Provisioning Specialists are trusted client advisors helping ensure that the solutions meet each customer's unique requirement while setting up services correctly and smoothly. This team is available 24x7 for working with customers globally. The primary function of the Enterprise Provisioning Specialist is to participate in the provisioning of our most strategic and demanding accounts and work to ensure the success of the customer's implementation. Working collaboratively as part of the Enterprise Onboarding Team the Provisioning Specialists will assist in the mentoring of internal resources, and championing Provisioning's requirements throughout the development cycle of Product releases. Your responsibilities: • Responsible for the setup, and implementation of the Global Relay product suite, including third party services., • Provide world class service in the deployment of Global Relay services and resolving customer enquiries., • Build strong relationships with Customers, Partners, and other Global Relay Teams., • Ensure client project deadlines are met in an efficient and professional manner., • Work with clients to determine required workflows and implement solution leveraging best practices., • Assist Business Development on pre-sales solution configurations and proof of concept/trial implementations., • Complete implementations for clients with unlimited number of users and highest complexity., • Validate data and message flow meets compliance requirements., • Ensure errors or omissions in Provisioning documentation or wiki articles are addressed., • Perform peer reviews of new service implementations., • Manage high profile client setups independently while providing guidance to Project Managers and Business Development., • Establish connectivity to, and appropriate archiving from mixed, multi clustered email server environment., • Setup archiving for services requiring Global Relay software deployed in customer environments., • Configure SAML authentication and Single-Sign On integration as well as Directory Sync Services for enterprise customers., • Manage multi-tenant setups with a variety of technical and non-technical contacts., • Attend Sprint demos to champion client and implementation interests to Product., • Review standard release and emergency fix deployment plans and communicate any perceived risks., • Ensure product updates are cascaded into the team's knowledge base and to client facing documentation. About you: • Post-secondary education (minimum of an undergraduate degree is preferred)., • 5+ years Technical, enterprise systems administration experience, • Minimum 2 years SaaS implementations experience which must include experience in a customer facing role., • Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle., • Ability to understand technical as well as business requirements and accurately capture technical notes., • Demonstrates a history of being able to work effectively with groups with at different levels of technical and process experience., • Strong written, verbal, and inter-personal communication skills, with outstanding telephone and email etiquette., • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Project and Visio), • Strong analytical and problem-solving skills with significant attention to the smallest details., • Strong understanding of domains, networking principles, message flow, email protocols, and DNS., • Advanced knowledge of networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO), • Microsoft Exchange, Office365, Google G Suite, and/or Domino Server experience, particularly around journaling, is required., • Proficiency with MS Windows Server / workstations and command line interface., • Cisco IronPort experience, particularly around disclaimer engines and egress filtering, is an asset., • Ability to create and run Excel Macros, create and run scripts to automate tasks, SQL knowledge, and the ability to create and run SQL scripts preferred., • Basic scripting (PowerShell, Perl, VBScript, etc.), MCSE, MCITP, CCNA, PMP and other industry certifications are desirable. Working conditions: Enterprise Provisioning Coverage is needed 24x7 leveraging a follow the sun model. Specialists are required to work professional work days. Weekend and off hours availability for scheduled activities, urgent customer implementation requests, and ad hoc escalations is required. Compensation: Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$90,000—$150,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist III applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist III also serves as the lead for the setup, configuration and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Assist with managing onpremise and Azure (Active Directory) accounts and services, • Maintain IT asset management (inclusive of software licensing and certificate management)., • Deep hands on (support, build, life cycle transformation) understanding of Windows client operating systems, • Windows server knowledge (inclusive of DHCP, DNS, GPOs and administrative tasks., • Create and maintain technical documentation, training materials and project plans., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Respect, collaborate and work alongside other IT staff members, including upper management, • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL Certification and Microsoft Professional Certification are pluses., • 5-7 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Advanced experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior experience of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions., • Strong interpersonal communication and relationship-building skills. Education and or Experience: Associates, Bachelors degree in Computer Science or a related discipline. Minimum 5 years of experience in VDI, IT Support Level 2 or above technical/systems support Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionBenefits: • Simple IRA, • Competitive salary, • Health insurance As a strategic and emotionally intelligent resource to the community, we are excited to expand our successful agency with your skillset. RESPONSIBILITIES: • Consult on life insurance products to customers., • Make outbound calls to warm and existing customers, • Assist customers with life insurance applications and claims., • Provide customers with information on life insurance plans and options., • Maintain compliance with life insurance regulations.QUALIFICATIONS:, • Knowledge of life insurance products and services., • NY Life insurance license., • Strong sales and customer service skills., • Previous experience in life insurance sales required.

Job DescriptionROLE DESCRIPTION: Angel Rodriguez - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support the agency in gaining and keeping customers. As Agent's Executive Assistant - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. We look forward to incorporating your energy and perspective into our team as we build success together. RESPONSIBILITIES: • Ensure accuracy of team member production and commission data within FrontRunner., • Compile comprehensive high-level summary reports including BOD, CLAIMS, PFA Recon, Miscellaneous Recon, and weekly reports., • Conduct call report activities to facilitate effective communication and engagement., • Utilize ECRM analytics to derive actionable insights for strategic decision-making., • Address defector issues to enhance customer retention and loyalty., • Manage responses to customer reviews to maintain a positive online reputation., • Support general marketing efforts to drive brand awareness and growth., • Perform miscellaneous duties as required to contribute to team success.QUALIFICATIONS:, • Dedicated to customer service, • Exceptional communication skills, • Eager to learn, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needsBENEFITS:, • Hourly plus commission/bonus, • Paid time off (vacation and personal/sick days), • Growth potential/Opportunity for advancement within my office

Job DescriptionBuilding a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: 3 days required in the office (NYC). Subject to change to any time. What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Project Manager will consistently deliver exceptional service to our high-touch clients in the Financial Industry through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events which include but are not limited to; internal programs, client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating, and managing site selections, contract management for venues and suppliers, • Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed, • Travel (when applicable, approximately 20-40% annually) for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, suggestions for following year, as well as client debriefs for year over year improvements, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Create and closely monitor value adds at every opportunity and demonstrate commercial awareness, • Share knowledge of best practices, new suppliers, services and venues, • 5 – 7 years' event coordination experience, preferably in a corporate or financial services environment, • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events, • Experience in working with and managing senior clients, • Bachelor's Degree preferred, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience required – Webex and Zoom experience a plus, • Willingness to help mentor junior team members or train new joiners, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Proficient with Microsoft Office, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-KM3 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: Candidates must reside within the NY Metropolitan area due to the number of client events in the market. What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Project Manager will consistently deliver exceptional service to our high-touch clients through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events which include but are not limited to; internal programs, client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs. Your Contributions • Full life-cycle planning and execution of multiple key events in a digital/virtual capacity, and in-person, • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed, • Travel (when applicable, approximately 20-40% annually) for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Share knowledge of best practices, new suppliers, services and venues, • 2 – 4 years' event management experience, preferably in a corporate or financial environment, • Bachelor's Degree preferred, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience a plus, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Proficient with Microsoft Office, • Knowledge of venues and suppliers in key US cities At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $65,000 to $80,000 in the states of NY, NJ and CT. This role is also eligible for an annual discretionary bonus. #LI-remote #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended 6kW4Nv8bWT

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended gkpIEqo9Nx

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended qQQvhkNo5t

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended jGVAdbuGtJ

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended PMMv4IHPEI

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Zx6HKAx4o2