Are you a business? Hire customer service specialist candidates in Union City, NJ

As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

Position Type: On-Call | Commission-Based (50/50 Split, Direct Deposit) Silky NYC is seeking a highly skilled Hair Stylist and Hair Weaver experienced in: Extensions: K-Tips, Tape-Ins, and traditional leave-out installs Wig installs, closures, and frontals (bleaching knots, plucking, full customization) Natural hair styling, Wash & Go’s, and 4C texture care Precision cuts and color services Sleek ponytails and custom styling Loc maintenance and starter locs (Loctician services) Versatile styling for a diverse NYC clientele Looking for a lash tech as well We have multiple salon locations across Manhattan and Brooklyn. Applicants must be willing to travel between sites and remain on-call. Job Details On-Call Basis: You’ll be notified 2–3 hours prior to a confirmed booking. Availability: Must be available at least 5–6 days per week for potential appointments. Commission Structure: 50/50 split — Silky provides the clients; you provide your own tools and finishing products. Payout: Direct deposit only. Strict Terms (Non-Negotiable) Reliability: No last-minute cancellations or no-shows. Professional Integrity: Sharing personal contact information with clients will result in immediate termination. Client Protection: Absolutely no client poaching or at-home servicing of salon clients. Teamwork: Must maintain professionalism, cleanliness, and respect for all coworkers and clients. If you cannot commit to these standards, please do not apply. Why Work With Us At Silky NYC, we handle the clients and marketing — you focus on your craft. Join a respected luxury hair brand specializing in extensions, wigs, and textured natural hair in one of the world’s most vibrant beauty markets. Keywords: Hair Stylist NYC, Hair Weaving, Wig Installs, Closure Specialist, K-Tips, Tape-Ins, Traditional Sew-In, 4C Hair Stylist, Natural Hair NYC, Loctician NYC, Cut & Color, Ponytail Stylist, Luxury Salon NYC, Black Hair Stylist NYC, Extension Specialist Brooklyn, Manhattan Stylist Jobs.