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  • Guest Experience Specialist
    Guest Experience Specialist
    hace 7 días
    $70000–$75000 anual
    Jornada completa
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Paid Vacation time, • Pet Insurance - because At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact What You'll Do Guest Communication \& Recovery • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management \& Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation \& Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights \& Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Sales Specialist
    Sales Specialist
    hace 7 días
    $3200–$4800 mensual
    Jornada completa
    Flushing, Queens

    Schedule: Full-time | In-person Compensation: $800–$1,200 weekly average Job Summary We are seeking a highly motivated and energetic Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting sales reports, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals. Responsibilities • Represent client brands through in-person customer interactions, • Provide professional, courteous, and efficient customer service, • Communicate product and service information clearly and accurately, • Assist customers in identifying solutions that meet their needs, • Collaborate with team members to achieve individual and team goals What We Offer • Paid training; no prior experience required, • Average weekly earnings of $800–$1,200, • Structured management training program, • Advancement opportunities based on performance (promotions from within), • Team-oriented, collaborative work environment, • Travel opportunities for top performers Qualifications • Strong interpersonal and communication skills, • Positive, outgoing, and team-oriented attitude, • Self-motivated with a willingness to learn, • Ability to work full-time and on-site

    ¡Incorporación inmediata!
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  • Medical Receptionist
    Medical Receptionist
    hace 29 días
    Jornada completa
    Englewood

    Medical Receptionist Duties: • Greet and check-in patients, ensuring a friendly and welcoming atmosphere, • Answer phone calls and schedule appointments using the appointment scheduling system -Check out pt and enter all billing -Give pts paperwork needed for testing ,labs and follow up appts • Maintain patient records and update information as necessary, • Assist with medical records management, including filing, scanning, and organizing documents, • Coordinate referrals to specialists and schedule follow-up appointments, • Handle patient inquiries and provide accurate information regarding clinic services, • Collaborate with medical staff to ensure efficient patient flow and timely communication., • Have experience with prior authorizations We are willing to train if you are willing to learn. If you are a dedicated individual with excellent customer service skills and the ability to multitask in a healthcare environment, we want to hear from you. Join our team as a Medical Receptionist and contribute to providing exceptional care to our patients. Hours are : Monday 9 to 6/630 Tuesday/Wednesday/ Thursday 9 to 5/530 Friday 9 to 430 We are a Drs office and sometimes hours can end early or extend a little later Please submit your resume along with a cover letter highlighting your relevant experience. Job Types: Full-time, Temporary Pay: $18.00 - $20.00 per hour Benefits: Free parking Health insurance On-the-job training Paid time off Work Location: In person

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  • Sales Specialist
    Sales Specialist
    hace 29 días
    $3200–$4800 mensual
    Jornada completa
    Flushing, Queens

    Schedule: Full-time | In-person Compensation: $800–$1,200 weekly average Job Summary We are seeking a highly motivated and energetic Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting sales reports, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals. Responsibilities • Represent client brands through in-person customer interactions, • Provide professional, courteous, and efficient customer service, • Communicate product and service information clearly and accurately, • Assist customers in identifying solutions that meet their needs, • Collaborate with team members to achieve individual and team goals What We Offer • Paid training; no prior experience required, • Average weekly earnings of $800–$1,200, • Structured management training program, • Advancement opportunities based on performance (promotions from within), • Team-oriented, collaborative work environment, • Travel opportunities for top performers Qualifications • Strong interpersonal and communication skills, • Positive, outgoing, and team-oriented attitude, • Self-motivated with a willingness to learn, • Ability to work full-time and on-site

    Sin experiencia
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  • Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    hace 30 días
    $13–$25 por hora
    Jornada completa
    Manhattan, New York

    Become part of Fifth Avenue's premier new dining destination! QuanJuDe New York is seeking passionate, proactive, and motivated individuals to join the founding team of our much-anticipated U.S. flagship restaurant! With a prestigious 160-year history and global acclaim—underscored by our Vancouver outpost earning a Michelin Star for three consecutive years—our brand is bringing its legendary signature flavors, elevated by a modern, refined experience, right to the center of NYC. We offer a variety of rewarding career paths and are dedicated to building a culture centered on excellence and unparalleled guest service. If you have a strong commitment to service and genuine enthusiasm for hospitality, we look forward to receiving your application! We offer a competitive compensation package, with details negotiable. Front of House (FOH) Positions - Organized by Importance & Category I. Senior Management 1. General Manager (GM) • Responsibilities: Oversees all restaurant operations (FOH & BOH), P&L management, strategic planning, staff leadership, ensuring exceptional guest experiences and brand standards., • Experience: Extensive senior management experience in high-volume, upscale/fine dining required. 2. Assistant General Manager (AGM) • Responsibilities: Supports the GM in all aspects, manages daily FOH operations, staff scheduling and supervision, inventory control, guest relations resolution., • Experience: Strong FOH management experience in upscale dining required. 3. Marketing Director • Responsibilities: Develops and implements marketing strategies, manages brand communications, PR, advertising, social media oversight (must be proficient in major platforms like Instagram, TikTok, etc.), analyzes market trends. Must be familiar with the NYC F&B scene. 1. Floor Manager • Responsibilities: Manages dining room service flow, supervises floor staff, ensures service standards are met, handles guest interactions and resolves issues during service., • Experience: FOH management or supervisory experience in a high-quality restaurant required. 2. Bar Manager • Responsibilities: Oversees all bar operations, beverage inventory management, ordering, cost control, develops cocktail menu, manages bar staff., • Experience: Bar management or extensive high-end bartending/supervisory experience required. 3. Sommelier • Responsibilities: Responsible for maintaining and updating the wine list, cellar organization, providing expert wine service and pairing recommendations to guests, and conducting staff wine training. 1. Server Captain • Responsibilities: Leads a service section, provides exemplary service to guests, assists with training junior servers, may handle special guest requests or VIP tables., • Experience: Extensive fine dining server experience with demonstrated leadership potential required. 2. Expo Lead / Support Leader • Responsibilities: Responsible for ensuring cleanliness of the expo/pass area; ensuring timely and accurate food dispatch in correct sequence; coordinating Food Runner/Support staff; training new support team members., • Experience: Experience as an Expediter or Senior Food Runner preferred, with leadership potential. 3. Server (HIGH TIPS) • Responsibilities: Provides attentive and knowledgeable table service, explains menu items, takes orders accurately, ensures guest needs are met throughout their dining experience., • Experience: Fine dining server experience required; candidates with strong sales awareness and skills (e.g., able to perform upselling and product recommendations) are preferred. 4. Bartender • Responsibilities: Prepares high-quality alcoholic and non-alcoholic beverages, interacts with guests at the bar, maintains bar cleanliness and inventory, follows recipes precisely., • Experience: Professional bartending experience required; specialized craft cocktail/mixology experience preferred for a stronger focus. 5. Host Leader • Responsibilities: Leads the daily operations of the host team, manages shifts, assists with training new hosts, handles complex reservations or guest inquiries, ensures efficient and organized front desk operations., • Experience: Extensive host experience with demonstrated leadership or training capabilities required. 6. Host / Hostess • Responsibilities: Greets and seats guests, manages reservations flow, answers phones professionally, maintains a welcoming atmosphere at the entrance. Reports to Host Leader or Manager., • Experience: Prior hosting or customer service experience in reputable establishments preferred; excellent communication and customer service awareness are essential; candidates with sales potential or related experience are preferred. 7. Server Assistant • Responsibilities: Responsible for maintaining table cleanliness, assisting with resetting tables, providing water service, restocking service stations with supplies and cutlery, and other support tasks., • Experience: No specific experience required, but relevant F&B experience is a plus; attention to detail and service orientation are key. 8. Food Runner / Support • Responsibilities: Responsible for accurately and efficiently running food orders, assisting with clearing tables, and ensuring correct corresponding tableware is provided for different dishes. Positive attitude required; training provided. 1. Social Media Specialist • Responsibilities: Creates engaging content (photos, videos, copy), manages daily posting and community interaction on relevant platforms, assists with website updates. 1. Executive Chef • Overall responsibility for kitchen operations, menu development, cost control, team management, and quality assurance. 2. Sous Chef • Assists Executive Chef in daily kitchen management. 3. Wok Chef • Expertise in various high-heat wok cooking techniques for assigned dishes. Experience required. 4. Head Butcher • Supervises all cutting, portioning, and initial preparation of ingredients (including 'Shui Tai' duties like cleaning/processing seafood, poultry, and vegetables), manages the cutting team, ensures consistency and quality. Experience required. 5. Butcher • Performs precise cutting, portioning, and preparation of various meats, seafood, poultry, and vegetables according to specifications. 6. Steamer Chef • Responsible for the preparation and quality control of stocks, broths, soups, and stews; manages the steaming station; potentially handles processing and storage of bulk ingredients. 7. Peking Duck Chef • Specialist in the entire process of preparing and roasting Peking Duck, managing dedicated ovens and equipment. Specific experience required. 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Referral program Vision insurance

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  • Sales & Operation Specialist
    Sales & Operation Specialist
    hace 1 mes
    $21–$43 por hora
    Jornada completa
    Manhattan, New York

    About Liahan Tennis Liahan Tennis is a fast-growing, customer-focused tennis organization dedicated to delivering high-quality training programs and long-term value to members and partners. We emphasize strong sales execution and effective business development to drive sustainable growth. Position Summary The Sales & Operations Specialist supports revenue growth, customer retention, and business development initiatives. This role serves as a key execution bridge between customers, sales activities, internal teams, and external partners, with a focus on sales execution, customer management, and partnership support. Key Responsibilities • Serve as the primary point of contact for members and prospective clients, • Handle customer inquiries via WeChat, phone, email, and chat platforms; convert inquiries into sales, • Manage client accounts, including package usage tracking, renewals, and follow-ups, • Drive membership renewals, package sales, and class enrollments, • Provide after-sales support and maintain high customer satisfaction, • Support sales and business development campaigns and track KPIs, • Assist with promotional materials and sales-related content, • Support partnership development, proposal preparation, and execution, • Bachelor Degree and Above, • Experience in sales, customer service, or business development preferred, • Competitive compensation: $21–$43/hour, • Bonuses, commissions, and sponsorship for OPT and H-1B visas, • Fast growth opportunities in a startup environment, • Discounted tennis lessons

    Sin experiencia
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  • Specification Sales Associate
    Specification Sales Associate
    hace 1 mes
    Jornada completa
    Manhattan, New York

    Chelsea Lighting is seeking a highly qualified and dedicated Specification Sales Associate to drive the specification of our lighting products with architects, lighting designers, building engineers and interior designers. You will play a key role in positioning our brand as the preferred choice for innovative, energy-efficient, and design-forward lighting solutions. Additionally, you will act as the primary point of contact for value engineering, leveraging our product portfolio to deliver cost-effective solutions while maintaining design intent and compliance with project specifications. Qualifications: Proven track record in lighting, electrical, or building services specification sales or similar Strong knowledge of lighting design principles, controls, energy efficiency, and compliance standards Excellent communication, presentation, and interpersonal skills Ability to explain technical lighting solutions in clear, customer-focused terms Self-motivated with strong organizational and project management abilities Proficiency with CRM systems and project tracking tools (i.e. wired contact) Job Responsibilities: Build and maintain strong relationships with architects, lighting designers, building engineers and interior designers to ensure Chelsea is specified on projects. Serve as the lighting designer for internal projects, with responsibilities including, but not limited to, the following: Create lighting layouts and fixture schedules Provide cost-effective solutions that achieve the required aesthetics and lighting performance for the project. Deliver engaging presentations on Chelsea’s value propositions to include but not limited to “the Chelsea way”, lighting design consultations, product demonstrations, and value engineering opportunities. Provide technical expertise on lighting controls, energy efficiency, sustainability, and regulatory compliance (i.e. WELL, LEED, Part L). Track and manage projects from concept design through bid award. Assist Chelsea’s project management team in offering alternative options. Collaborate closely with internal sales, marketing, preconstruction and project management to develop winning strategies. Attend industry events and trade shows to build brand awareness and expand your professional network. Monitor competitor activity and market trends to identify opportunities for growth. Prepare and deliver accurate reporting on specifications, pipelines, and sales forecasts (i.e. must win list). Consistently achieve or exceed sales targets through specification-led business development. Established in 1994, Chelsea is a premier lighting and lighting technologies project management specialist serving several cities throughout the USA. Our mission is to provide technical, procurement, and logistical services focusing on innovative solutions and proactive customer service to ensure our clients’ success. Chelsea Lighting NYC Holdings is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

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  • Accounts Receivable Specialist
    Accounts Receivable Specialist
    hace 2 meses
    $60000–$65000 anual
    Jornada completa
    Fairfield

    Company Description FB International Inc. specializes in creative design and temporary architectural solutions for trade shows, conferences, pavilions, showrooms, pop-ups, and window displays. With over 35 years of experience, we are dedicated to delivering quality and reliable service. Guided by our proven "devise, develop, and deliver" approach, we collaborate closely with clients to bring their unique visions to life. Our team prides itself on passion and innovation to meet customized needs with excellence and precision. Role Description This is a full-time, on-site role for an Accounts Receivable Coordinator at our office in Fairfield, New Jersey. The Accounts Receivable Coordinator will be responsible for processing invoices, monitoring payments, managing financial transactions, maintaining records, and generating reports. The position also requires regular communication with clients and internal teams to ensure accurate financial tracking and resolution of discrepancies. Key Responsibilities: Billing & Invoicing • Issue contract client down payments and final invoices according to project or contract terms, • Ensure invoices are accurate, complete, and delivered to clients on schedule, • Maintain organized records of all issued invoices and supporting documentation Payment Processing • Process incoming payments, including checks, ACH, wire transfers, and credit card transactions, • Apply payments to customer accounts accurately and promptly, • Process credit card payments in compliance with company policies and security standards, • Reconcile daily payment activity and resolve discrepancies Collections & Account Management • Monitor outstanding balances and follow up on overdue accounts, • Conduct collection activities professionally and in alignment with company guidelines, • Communicate with clients regarding payment status, billing questions, and account issues, • Maintain updated aging reports and escalate delinquent accounts when necessary Additional Financial Tasks • Support month‑end closing by preparing AR reports and account reconciliations, • Collaborate with internal teams (sales, operations, finance) to resolve billing or payment issues, • Assist with mid‑year and year‑end financial audits, gathering documentation, and responding to auditor requests, • Collaborate with internal teams to resolve audit inquiries and support the implementation of audit recommendations Skills & Qualifications • Strong understanding of accounts receivable processes and basic accounting principles, • Experience with invoicing, payment processing, and collections, • Proficiency QuickBooks is a must, • Strong attention to detail and accuracy, • Excellent communication and customer service skills, • Ability to manage multiple priorities and meet deadlines, • Proficiency in Microsoft Excel Education & Experience • 2–5 years of experience in Accounts Receivable or similar accounting role

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