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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 2 meses
    $16–$18 por hora
    Jornada parcial
    Sunset Park, Brooklyn

    For more than 30 years, TaxVance has been serving our community with care, trust, and dedication. What began as a family-based service has grown into a mission-driven company committed to helping individuals, families, and small businesses thrive. We go beyond tax preparation — providing support with bookkeeping, financial guidance, and immigration-related documentation to ensure our community feels seen, supported, and empowered. Our team understands the challenges many face navigating complex financial and legal systems, which is why compassion, respect, and cultural understanding are at the heart of everything we do. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping families with immigration paperwork, we are here to uplift, guide, and create lasting impact. Role Overview: We are seeking a proactive and empathetic Customer Service Representative (CSR) to join our team. As the first point of contact for clients, you will handle inquiries, resolve issues, and ensure a smooth customer experience from start to finish. Your role will be essential in building trust, strengthening client relationships, and supporting the growth of TaxVance. Key Responsibilities: • Serve as the primary point of contact via phone, email, chat, and social media., • Respond to client inquiries regarding tax filings, bookkeeping, and general service questions., • Assist clients in navigating the TaxVance platform, uploading documents, and completing forms., • Escalate complex cases to tax specialists or managers while ensuring follow-up., • Track client interactions and maintain accurate records in CRM/automation systems., • Identify common issues and provide feedback to improve customer experience and workflows., • Uphold professionalism, empathy, and discretion in all communications. Qualifications • Required:, • Previous experience in customer service, call center, or client-facing role., • Excellent communication skills in English and Spanish (bilingual)., • Strong organizational skills and attention to detail., • Comfort using digital tools (CRM, email, chat platforms, cloud storage)., • Ability to remain calm and empathetic under pressure., • Preferred:, • Experience in financial services, tax preparation, or bookkeeping support., • Familiarity with automation platforms (e.g., Make.com, n8n, or similar)., • Knowledge of U.S. tax basics is a plus. What We Offer • Competitive base salary + performance incentives., • Training and professional development opportunities., • Growth path into specialized financial service or operations roles., • Being part of an innovative, community-focused company on a mission to simplify finance. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping with immigration paperwork, we are here to uplift, guide, and create lasting impact in our Latinx community for years to come. Apply today!

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  • Farm Business and Marketing Specialist
    Farm Business and Marketing Specialist
    hace 4 días
    $85000–$90000 anual
    Jornada completa
    Manhattan, New York

    Position Summary The Farm Business and Marketing Specialist will provide Greenmarket farmers and producers with business technical support and training designed to ensure the long-term success of their businesses. Technical assistance is provided through both in-house services and the engagement of third-party consultants. The Farm Business and Marketing Specialist is a part of the Greenmarket team and will be responsible for implementing, monitoring, and evaluating a suite of business and marketing/sales strategy technical assistance programming for Greenmarket farmers and producers. This position will be responsible for working with the Greenmarket Operations team to recruit and onboard new farmers and producers to support farmer success, as well as market program development and sustainability. The ideal candidate for this position has demonstrated project management experience, strong interpersonal skills, a nuanced understanding of business planning, sales and marketing strategies for producers in the Northeast, experience working one-on-one with producers and managing partner organizations and third-party consultants, and strong business acumen. Requirements Farm Business and Marketing Specialist Responsibilities (Include but are not limited to): Client Intake and Support Primary point of contact for producers seeking business technical assistance. Conduct intake of producers and create a support plan for individual producers, including accessing technical assistance focused on business and financial planning, marketing, and accessing capital. Identify and work with partner organizations and third-party consultants to provide needed support for producers. Support producers in any administrative and technical assistance, including completing forms, contacting partner organizations, and third-party consultants. Document and track the status of technical assistance support in the internal producer database. Promotional, Sales, and Business Planning Support Work with producers to optimize their market displays to increase sales and customer engagement. Work with producers to identify the best product mix to maximize sales, including assisting with value-added product development. Analyze sales and customer behavior to design profitable sales and marketing strategies. Support producers in developing branding, logos, and marketing materials. Working with producers to create enterprise budgets to assess pricing and product profitability. Training Coordinate workshops and trainings with partner organizations and third-party consultants to support producers. Facilitate educational workshops for producers on critical business topics, including but not limited to customer service, market display, and evaluation of sales data. Market Program Development and Support Support the outreach and recruitment of new farmers and producers, ensuring a streamlined, supportive experience for farmers and producers Work collaboratively with the Operations team to grow the market program, with a special focus on onboarding new farmers and producers, expanding access, and strengthening producer and market success. Provide strategic guidance to the FAA Director and Greenmarket Operations Manager to support the development of site selection and sustainability guidelines based on anticipated and established site performance and metrics to optimize responsiveness to neighborhood food access needs, site success, and farmer and producer long-term financial sustainability. Collaborate with the Greenmarket Operations Manager, FAA Director, and the Budget Management and Operations Director to develop Greenmarket site-by-site fiscal analysis to evaluate individual market success. Program Administration and Communications Manage administrative tasks as needed, including maintaining participant databases, tracking client work, tracking and submitting expenses, and maintaining other systems and processes to maintain programmatic work and track relationships. Manage and track progress towards grant deliverables. Contribute to budget development, grant proposal and report development, and funder relationship development. Assist GrowNYC’s Communications staff in responding to press inquiries about regional producer businesses. Establish and maintain strong partnerships with internal and external stakeholders, partner organizations, and third-party consultants that align with the mission of GrowNYC Farmer Assistance, with an emphasis on partners serving BIPOC and historically marginalized producers. Develop and contribute to Greenmarket literature, promotional materials, presentations, reports, program booklets, with a focus on farmer-centered storytelling. Responsible for farmer assistance communications,including monitoring and responding to producer inquiries. Develop and send out the monthly farmer assistance newsletter. Required Qualifications 2+ years of experience working with farmers or as part of commercial agricultural businesses Sophisticated understanding of farm business planning, sales, and marketing strategies for farmers' markets, direct-to-consumer sales, and/ or food businesses Experience with submitting invoices and tracking payments Skilled at recruiting, training, and managing outside technical assistance providers, consultants, and vendors Excellent interpersonal skills, a high level of emotional intelligence, and experience working with people from diverse backgrounds in terms of race, ethnicity, gender (including trans* and nonbinary), sexual orientation, class, and religion. Ability to manage multiple concurrent projects in a fast-paced team environment Strong initiative and excellent time management skills, with the ability to work independently and as part of a team Detail-oriented with excellent written and public speaking communication skills. Flexibility and willingness to meet farmers’ emergent needs and to occupy a position that may change in scope in accordance with the needs of the program and organization Proficient in Microsoft Office Suite and Google Suite. Spanish-English bilingual A valid driver’s license and excellent driving record. Ideal Qualifications Experience with client or case management. Experience delivering business technical assistance to farmers. Passion for supporting regional farmers and commitment to a racially and socially just food system. Additional Requirements Ability to travel to Greenmarket locations, regional farms, and other locations (a shared company vehicle is available for regional travel). Ability to walk long distances over rough terrain on regional farms. Ability to drive long distances to regional farms. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions Schedule This position is full-time, year-round, with an expected weekly schedule of 35-40 hours. Working days are Monday through Friday, with three (3) in office days and a mandatory presence on Wednesdays. Occasional weekend and evenings hours may be needed. Compensation This full-time, exempt, and salaried role pays $85,000 - $90,000 annually, and includes benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, FSA programs, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days). This position is not union-eligible/not a part of the bargaining unit. Location This is a hybrid role with a minimum of three (3) days per week in our Manhattan office with a mandatory presence on Wednesdays. In-person field-based work at Greenmarket locations is required. Visits to regional farms and partner organizations may be needed. Applications Qualified candidates for the Farm Business and Marketing Specialist position should submit a cover letter, resume, and three references. Interviews will take place on a rolling basis starting Monday, November 24, 2025. Due to the volume of employment applications received, GrowNYC is unable to respond to each application individually. Applicants will be contacted directly if selected as a candidate. No phone calls or recruiters, please. GrowNYC is an Affirmative Action Equal Opportunity Employer and hires without regard to race, gender, religion, age, sexual orientation or physical disability.

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  • Residential Solar Appointment Setter
    Residential Solar Appointment Setter
    hace 9 días
    Jornada completa
    Queens, New York

    Launch Your Sales Career in Solar — Jamaica, Queens, NY | No Experience Needed, Just Ambition MPower Solar is a New York-based energy supplier and solar installer specializing in 100% renewable energy. Since our founding in 2009, our mission has been to deliver sustainable, affordable, and reliable clean energy solutions to customers looking to reduce their carbon footprint. We proudly serve residential and commercial clients across ten states — and we’re growing every day. Our success comes from our commitment to developing our in-house sales team and empowering them to fast-track into leadership roles. After achieving 900% growth in 2023, MPower became NYC’s #1 solar installer in 2024 — and we’re just getting started. We’re excited to offer a full-time W-2 Residential Solar Setter position at our Jamaica, Queens location. The ideal candidate will have a relentless work ethic, positive attitude, strong critical thinking skills, and a drive to succeed. Top performers can advance to Senior Solar Leader in less than 12 months and earn 3x their starting income. What You’ll Get • Weekly Base Pay + Uncapped Commissions + Bonuses, • Average earnings: $1,400–$1,600/week ($72K–$83K annually), • Fast-Track to Leadership — promotion in as little as 15–90 days, • Paid training & daily 1:1 mentorship, • Company transportation to and from the field, • Incentives, bonuses, and company-sponsored trips/events, • Supportive, high-energy team built on honesty, respect, and growth What You’ll Do • Canvass neighborhoods and engage with homeowners to spark interest in solar energy, • Set qualified appointments for our Solar Specialists, • Participate in daily in-office training to maximize growth and earnings, • Collaborate with team members to ensure smooth consultations, • Keep clear and organized notes for follow-up appointments What We’re Looking For • Full-time availability: Monday–Friday, 11:00 AM–8:00 PM (Weekends optional), • Must be 18+ and able to commute to Jamaica, Queens, • Outgoing, confident communicator with a friendly, professional presence, • Coachable, driven, and eager to learn, • Sales, door-to-door, or customer service experience is a plus (not required), • Positive attitude, strong mindset, and a passion for growth Why MPower Solar? This isn’t just another job — it’s a chance to transform your income, build a career, and make a real difference. Join a fast-growing renewable energy leader that celebrates success, supports your development, and helps you build something meaningful — for yourself and for the planet. Ready to take the first step? Apply today and let’s build something powerful together.

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  • Bilingual P&C Insurance & Administrative Support Specialist (English/Spanish)
    Bilingual P&C Insurance & Administrative Support Specialist (English/Spanish)
    hace 16 días
    Jornada completa
    West Bronx, The Bronx

    About the Role We are seeking a proactive and bilingual (English/Spanish) professional to join our team as an Insurance & Administrative Support Specialist. This role combines customer service, administrative coordination, and insurance support in a fast-paced, client-focused environment. Key Responsibilities Provide exceptional customer service for Property & Casualty insurance lines, including Auto, Homeowners, and Business Liability. Communicate fluently in English and Spanish to support a diverse clientele. Deliver executive-level administrative support: calendar management, phone handling, and client follow-up. Maintain organized office systems and manage supply inventory. Perform clerical tasks such as filing, proofreading transcription and document scanning. Submit timely and accurate activity reports to the supervising agent. Required Qualifications Bilingual in English and Spanish (spoken and written). MUST HAVE Basic knowledge of Auto, Home, and Business Insurance products. Strong communication skills and professional demeanor. Proficient in Microsoft Word, Excel, OneDrive, and Google Workspace. High attention to detail and ability to multitask in a high-demand environment. Reliable, self-motivated, and committed to excellence. Must be available to work the following schedule: Full-Time | Monday–Friday 9 AM–5 PM | Saturdays 9 AM–3 PM (Tax Season) Preferred Qualifications New York State Property & Casualty Insurance License. New York Automobile Insurance Plan (NYAIP) Online System knowledgeable. Notary Public certification Why Join Us? Opportunity to grow within a dynamic and supportive team. Serve a meaningful role in helping individuals and businesses protect what matters most. Gain valuable experience in both insurance and administrative operations. Benefits Paid Time-Off Supportive team environment Opportunities for growth and development Apply today if you're ready to bring your bilingual skills, insurance knowledge, and administrative expertise to a purpose-driven team! Starting Base Rate of $18.00/hour. Job Type: Full-time Pay: $18.00 per hour Benefits: Paid time off Work Location: In person

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  • Operations Manager
    Operations Manager
    hace 16 días
    $24–$30 por hora
    Jornada completa
    Brooklyn Navy Yard, Brooklyn

    We are a clean tech as a service company working with world-famous names in multiple industries, providing environmentally preferable cleaning, maintenance, sanitizing and disinfecting products and technologies. Our program eliminates large volumes of plastic, toxic chemicals and carbon emissions to mass consumers in our space and has a beneficial, triple bottom line impact. Our disruptive and innovative model has captured the attention of some of the biggest names in business. Our company is a certified B Corporation; a values-based, mission-driven business that operates according to the principles of sustainability and integrates these into daily decision making and sales. We provide a dynamic, open, exciting work environment providing many opportunities to learn new elements of business and sustainability. Communication is the key to happiness for us and we thrive on employee questions, suggestions, and feedback. We have an immediate opening for a Operations Specialist manager position, with possible remote working days as an Operations Specialist with an opportunity to advance, whose primary responsibilities include: • Work & communicate with equipment and parts vendors, • Processing parts & service requests from field techs & customers, • Ordering parts and equipment, • Receiving parts orders into inventory, • Manage Equipment inventory levels & par stocks at HQ and around the U.S., • Shipping and tracking orders, • Track shipments, • Assist with fulfillment and receiving teams, • Using company’s CRM - customer, service & parts tracking software, • Eager, team player, • Strong computer skills in Google suite, Microsoft office, • 1 year Customer Service or Operations experience - preferred, • Strong attention to detail, • Bilingual English/Spanish preferred, • $55K to $60K per year, with salary review in 6 months, • Health Benefits after 3 months, • 15 days PTO

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  • Senior Collectibles Specialist
    Senior Collectibles Specialist
    hace 18 días
    $20–$25 por hora
    Jornada completa
    Astoria, Queens

    Collectibles Expert (Magic: The Gathering | Pokémon | Sports Cards | Comics) Location: New York City - The Greatest City in the World About The Rare Company The Rare Company is a fast-growing collectibles business specializing in Magic: The Gathering, Pokémon, sports cards, and other pop culture items. We’re seeking a driven and entrepreneurial-minded Collectibles Expert who wants to be part of building something special. This is a hands-on role for someone who’s excited to work hard, think big, and grow alongside the company. If you have a deep understanding of collectibles, strong attention to detail, and a self-starter attitude, this could be a great fit for you. What You’ll Do Purchase Inventory: Earn commission on your buys and become an expert in new product categories. Own Order Fulfillment: You’ll manage and fulfill customer orders with precision and care, ensuring fast and accurate shipping. Deliver Top-Tier Customer Service: Handle inquiries, process returns, and ensure a smooth experience for every customer. Shape Pricing Strategies: Work with leadership to develop pricing strategies for Magic: The Gathering, Pokémon, comics, sports cards, and other collectible categories. Manage Inventory & Purchasing: Help source high-demand products, maintain vendor relationships, and optimize stock levels. Drive Business Operations: Track sales, optimize daily processes, and contribute ideas to fuel company growth. Who We’re Looking For Deep Collectibles Knowledge: You know Magic: The Gathering, Pokémon, sports cards, comics or similar collectibles inside and out. Extreme Attention to Detail: Whether it’s processing orders, pricing items, or packaging shipments, you double-check everything. Customer-Focused & Professional: You take pride in providing excellent service and clear communication. Analytical & Business-Savvy: You’re comfortable tracking market trends, adjusting pricing, and streamlining operations. Hustle Mentality: You’re proactive, adaptable, and take ownership of your work. No one has to remind you to get things done. Why Join The Rare Company? ✔ Be Part of Something Growing: This isn’t just a job—it’s an opportunity to be an integral part of a company with big ambitions. ✔ Career Growth Potential: We reward performance, and as the company grows, so do leadership opportunities. ✔ Entrepreneurial Culture: If you thrive in a fast-paced, high-energy environment and want a role with real impact, you’ll fit right in. ✔ Passionate, Fun Team: Work with like-minded individuals who love collectibles as much as you do. If you’re ready to bring your expertise and energy to a company that values hard work and long-term commitment, we’d love to hear from you. Job Type: Full-time Benefits: Employee discount Flexible schedule Application Question(s): Provide a detailed description of your experience in the collectibles business. Experience: Collectibles: 5 years (Required) Ability to Commute: Astoria, NY 11103 (Required) Ability to Relocate: Astoria, NY 11103: Relocate before starting work (Required) Work Location: In person

    ¡Incorporación inmediata!
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  • Customer Service Manager
    Customer Service Manager
    hace 26 días
    Jornada completa
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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  • Full Time Sales Specialist
    Full Time Sales Specialist
    hace 17 días
    $50000–$60000 anual
    Jornada completa
    Cranford

    Are you an experienced sales professional who has sold for Heartland POS, Spot On, Clover, or Toast? We are looking for a motivated sales team member to join our fast-growing business and contribute to our success. As an Outside Sales Specialist, you will represent our brand and drive sales growth. Responsibilities: • Build and maintain strong customer relationships., • Manage existing accounts independently while actively prospecting for new business opportunities., • Deliver excellent presentations, negotiations, and communication skills, both verbally and in writing., • Utilize computer systems effectively, such as HubSpot., • Collaborate with the Operations team to ensure smooth handover of closed deals., • Undertake any additional tasks or responsibilities as assigned. Skills Required: • Entrepreneurial spirit with a self-motivated attitude to achieve and grow territory and results., • Personable and engaging communicator capable of connecting with a diverse range of customers. Qualifications: • Proven sales experience with a minimum of 3-5 years in outside sales within the industry., • Familiarity with merchant services and POS technology is essential., • Must be at least 18 years of age. Benefits: • Competitive Base + Commission Package., • Comprehensive Medical, Dental, and Vision plans for full-time employees., • 401(k) with matching contributions., • Paid Time Off (PTO) for all positions. Compensation: • Base salary starting at $50,000+ with a commission package.

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  • Hair Stylist / Hair Extentions / Lashes / Blow outs/ Loctician
    Hair Stylist / Hair Extentions / Lashes / Blow outs/ Loctician
    hace 1 mes
    Jornada completa
    Downtown Brooklyn, Brooklyn

    Position Type: On-Call | Commission-Based (50/50 Split, Direct Deposit) Silky NYC is seeking a highly skilled Hair Stylist and Hair Weaver experienced in: Extensions: K-Tips, Tape-Ins, and traditional leave-out installs Wig installs, closures, and frontals (bleaching knots, plucking, full customization) Natural hair styling, Wash & Go’s, and 4C texture care Precision cuts and color services Sleek ponytails and custom styling Loc maintenance and starter locs (Loctician services) Versatile styling for a diverse NYC clientele Looking for a lash tech as well We have multiple salon locations across Manhattan and Brooklyn. Applicants must be willing to travel between sites and remain on-call. Job Details On-Call Basis: You’ll be notified 2–3 hours prior to a confirmed booking. Availability: Must be available at least 5–6 days per week for potential appointments. Commission Structure: 50/50 split — Silky provides the clients; you provide your own tools and finishing products. Payout: Direct deposit only. Strict Terms (Non-Negotiable) Reliability: No last-minute cancellations or no-shows. Professional Integrity: Sharing personal contact information with clients will result in immediate termination. Client Protection: Absolutely no client poaching or at-home servicing of salon clients. Teamwork: Must maintain professionalism, cleanliness, and respect for all coworkers and clients. If you cannot commit to these standards, please do not apply. Why Work With Us At Silky NYC, we handle the clients and marketing — you focus on your craft. Join a respected luxury hair brand specializing in extensions, wigs, and textured natural hair in one of the world’s most vibrant beauty markets. Keywords: Hair Stylist NYC, Hair Weaving, Wig Installs, Closure Specialist, K-Tips, Tape-Ins, Traditional Sew-In, 4C Hair Stylist, Natural Hair NYC, Loctician NYC, Cut & Color, Ponytail Stylist, Luxury Salon NYC, Black Hair Stylist NYC, Extension Specialist Brooklyn, Manhattan Stylist Jobs.

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