Trabajos customer service specialist en Bayonne, New JerseyCrear alertas

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Manages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes., • Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings., • Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted., • Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Assesses, plans, and provides intensive and continuous care management across client settings., • Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements., • Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved., • Participates in on call coverage schedule to ensure 24/7 access to practice clinicians., • Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions., • Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards., • Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence., • Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee., • Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy., • Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options., • Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance., • May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems., • May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice., • Assumes responsibility for continued professional growth, and maintains professional certification and licensure. Licenses and Certifications: * License and current registration to practice as a Registered Professional Nurse in New York State required * Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required * Valid driver's license, as determined by operational/regional needs may be required * Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required * Maintains NPI, Medicaid and Medicare provider numbers preferred * Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred * Must be certified by ANCC or another accrediting Nurse Practitioner body – in order to bill Medicare and meet credentialing requirements required Education: * Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required * Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required Work Experience: * Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred * Clinical home care experience or two years managerial experience preferred * Demonstrated knowledge of HEDIS and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required * Bilingual skills, as determined by operational needs required Pay Range USD $109,900.00 - USD $146,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital—Brooklyn, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Patient Care Technician/Senior Nursing Attendant - Emergency Dept. Night Shift. In this role, the successful candidate Assists in implementation of the nursing process by performing direct and indirect patient care to assigned patients under the supervision of the Registered Professional Nurse. Assists in maintaining an orderly and safe patient care environment and unit. Job Responsibilities: • Assists with Admission/Transfer/Discharge of patients: Orients patient to hospital environment. Provides patient with toileting supplies. Assists patient to remove clothes, complete property check list and safeguard personal property through Security. Assists in transfer of patients by gathering belongings, completion of clothing list and assisting in moving the patient. Prepares bedside unit to receive patients. Discharges: Assists patient to dress and pack personal belongings. Escorts patient as necessary and remains with the patient until he/she has left the building., • Conducts patient rounds for toileting, positioning, comfort, safety and personal needs. Answers patient call lights and responds to patient needs promptly., • Assemble O2 (e.g., nasal cannula) and suction set-ups., • Provides basic hygiene to patients: bathing, AM/PM care, mouth care, denture care, hair care, nail and foot care, shaving, assists patients with bedpan, urinal and/or commode., • Prepares patients for meals including: Clearing overbed tables and placing them within reach of the patient. Positioning patient correctly for eating/tube feedings. Assisting patients by preparing utensils and food items. Feeding patients., • Performs and/or assist patient with simple treatments. Remove and reapply SCD wraps as directed by the RN. Assists RN in enema procedures., • Collects specimens as directed by RN., • Informs RN of any audible clinical alarms such as IV pumps, feeding pumps, ventilators, bedside monitors, • Assists with moving, lifting, positioning and transporting of patients., • Assists with removal and security of patient personal items prior to procedures, as needed, • Changes linen in accordance with policy and as necessary., • Takes and electronically records blood pressure, temperature, pulse, pulse oximetry, and respiration, per care level standard and as directed by the RN. Reports any abnormalities to RN., • Weighs patients and electronically records on admission as ordered, and as directed by RN., • Measures and records oral intake, urinary output, bowel elimination, gastric and other drainage onto I&O record (form or electronic). Calculates 8 hour totals. Empties drainage bags., • Performs post mortem care., • Performs safety observations for patients on continuous observation or in restraints, per policy and as directed., • Reports any changes observed in the patients condition to the RN., • Responds to and meets patient/family needs and customer concerns as soon as possible with compassion and understanding. Established effective, caring relationships with staff, patients, family and other members of the healthcare team, • Maintains competence through in-service and educational programs., • Attends staff meetings and reviews/signs minutes of meetings not attended.Maintains a safe and uncluttered environment of care in patient rooms including removing excessive furniture, supplies and equipment. Assists with supply and equipment management of patient, procedure and supply rooms per department standards., • Maintains cleanliness of utility rooms and pantries as assigned., • Performs other duties such as errands, relieving other units, bringing stretchers and assisting other members of the health team, as directed., • Discusses personal or unit-based educational goals/plans with the Nurse Manager and/or Nursing Professional Development Specialist, as appropriate., • Demonstrates accountability for supplies, equipment, and environmental support., • Assists in the collection of data for the units Quality and Performance Improvement Program that includes patient satisfaction and other measures., • Provide instruction and demonstrate desired skills before NAs are expected to undertake new tasks within their scope., • Share feedback to both new and current NAs as it relates to areas where there are opportunities for development. Required Licenses: Basic Life Support Cert Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital—Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital—Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $52,259.34 - $61,288.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend. If you’re someone who’s passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you. The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at JPMorganChase or Bank of America among other leading organizations in the Newark area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree Career growth paths include: • Financial advisory, • Sales specialist, • Product Support, • Sales operations and analytics

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend. If you’re someone who’s passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you. The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at JPMorganChase or Bank of America among other leading organizations in the Newark area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree Career growth paths include: • Financial advisory, • Sales specialist, • Product Support, • Sales operations and analytics

Job DescriptionTech Lead/ Principal ConsultantRemoteDirect PlacementUp to $160k yearlyJob Summary:Integrative Staffing Group is seeking an expert ServiceNow Tech Lead to join a global leader in AI-driven digital transformation. In this high-impact role, you will provide technical leadership, collaborating closely with Enterprise Architecture teams to design and deploy cutting-edge ServiceNow solutions. You will be at the forefront of scaling advanced technology for global enterprises, specifically within the Financial Services and Risk Management domains..Job Responsibilities: • Technical Leadership: Act as the subject matter expert for ServiceNow solution implementation, including configuration, customization, and architecting complex enterprise solutions., • FSO Specialization: Lead the design and implementation of Financial Service Operations (FSO) solutions, utilizing the Financial Service Data Model for Banking and Insurance (Dispute Management, Treasury, Payment/Card Operations, and Loan Processing)., • Development: Utilize ServiceNow scripting (JavaScript, HTML, CSS, XML) and integrations via REST/SOAP Web Services. Manage Business Rules, Script Includes, and UI Actions., • Architecture: Drive the strategy for CSDM, CMDB, and Data Models to ensure a robust enterprise architecture., • Collaboration: Work within an Agile/Sprint framework to gather requirements, lead technical demos, and translate business needs into scalable technical designs. Required Qualifications:, • ServiceNow Expertise: Extensive experience in ServiceNow architecture and implementation, specifically with FSO and CSM., • IRM Domain Mastery: Proven experience in ServiceNow IRM (Integrated Risk Management) design and implementation., • Technical Stack: Strong proficiency in JavaScript, AJAX, JSON, AngularJS, and ServiceNow APIs., • Required Certifications:, • Certified Implementation Specialist – FSO, • Certified Implementation Specialist – IRM, • Certified Implementation Specialist – Risk and Compliance, • Certified Implementation Specialist – Vendor Risk Management, • Industry Knowledge: Deep understanding of ITIL, Service Management frameworks, and regulatory standards (GDPR, ISO, etc.).Preferred Skills:, • Bachelor’s or Master’s degree in Computer Science or a related technical field., • Excellent customer-facing skills with the ability to lead discussions with Enterprise Architects.

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Salary Range$72,810.00 to $91,040.00 USD Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job DescriptionResidential HVAC Diagnostics Specialist Picture this: It’s 7:30 AM in Union, NJ. You step into your take-home, company-provided truck, open ServiceTitan on your iPad, and your first residential service call pings. A no-cool alert. By 8:15, you’ve assessed the system, explained options at the kitchen table, and earned another homeowner’s trust. That’s a day in the life here at Service Professionals. New to HVAC? Don’t apply to this role just yet — instead, sign up on our careers page to receive updates about Apprenticeships & Helper positions. Who We Are We’re Service Professionals — a family-owned, non-franchise home services company serving most of New Jersey. We handle plumbing, heating, cooling, and electrical, and we treat customers like neighbors because they are. We’re building a company we’re proud of, one five-star visit at a time. Your Impact • Lead residential HVAC service and repair calls, from straightforward fixes to complex, no-heat/no-cool challenges., • Diagnose issues across furnaces, heat pumps, mini-splits, central A/C, and boilers — then present honest, clear options: repair vs. replace, financing, and service agreements., • Prevent callbacks by spotting early warning signs and addressing root causes., • Communicate like a pro at the kitchen table — educate, don’t pressure — and create customers who ask for you by name., • Own your performance metrics and hit revenue and service goals with pride. What You’ll Bring, • Proven residential HVAC troubleshooting skills — you’ve run real calls in real homes., • Comfort with technology: ServiceTitan, iPads, and digital invoicing., • Knowledge of safety protocols and local codes., • Valid driver’s license with a clean driving record., • Fluency in English and a customer-first mindset. Compensation & Benefits, • Base pay: $25–$50/hr depending on experience., • Upside: Uncapped performance bonuses — top performers earn $100,000–$200,000+ total compensation., • Health & Dental: Company-paid with deductibles covered., • 401(k): Available for full-time team members., • Take-home truck: Gas card included; dispatch from home to skip the commute., • On-call rotation you can live with: About once every 12–14 weeks., • Consistent workflow: While hours can’t be guaranteed, our aggressive local marketing keeps calendars full., • Regularly sit, stand, walk, kneel, squat, and stoop; use hands/fingers to operate controls; hear and speak with customers and teammates., • Reach with hands and arms; climb ladders; work in hot/cold settings including attics and crawl spaces., • Lift 50+ pounds on a regular basis., • Visual needs include close vision and the ability to adjust focus., • HVAC Service & Installation, • HVAC Maintenance

At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact. As our Communication Specialist, you will capture highly sensitive information via inbound calls pertaining to confidential workplace concerns, unethical issues, and violations. This enables our customers around the world to gain insight on how they can protect their employees and improve their work environments while minimizing organizational risk. The nature of these reports may involve stressful situations or topics that could be personally offensive. As a member of our Contact Center team, you will support our flagship product for Hotline & Incident Management services by creating an exceptional customer experience. You will work with an amazing group of people committed to your success and growth and your contributions will directly impact our organizational goals! With many of our team members fluent in languages beyond English, our Bilingual Customer Service Agents have a shared commitment to provide outstanding service that wows our customers and directly influences our outstanding customer retention rate. What you’ll get: Meaningful Purpose. Your work helps organizations operate with integrity and protect their people—at a scale few companies can match. High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career. Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement. Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth. Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact. What you'll do: Engage each reporter with the utmost honor, care and concern; instill confidence that their information will be handled appropriately and that their experience matters Answer calls from various industries in a timely manner and follow the intake process for all customers while exercising a high degree of good judgment to ensure a caller’s needs are met Lead the reporter through a guided interview process, asking appropriate questions regarding their experience and giving extra attention to the quality and accuracy of report details Hold all reports in strict confidence, both internally and externally Assist with special projects and other departmental responsibilities as assigned Arrive to your scheduled shift on time and retain schedule flexibility with 24/7 operation that may change from time to time What you'll bring: Outstanding customer service skills with strong customer and results orientation The ability to demonstrate emotional resilience. Remaining calm and composed when processing difficult information in distressing situations Weekend availability is required—applicants must be able to work at least one weekend day per week. A quiet, secure home office or workspace to temporarily perform all duties in a remote environment with a recommended internet speed of 25 mbps download and 10 mbps upload Minimum typing speed of 35 WPM The ability to multi-task while interviewing callers and capturing details in a written report with strong accuracy and attention to detail Experience using MS Office and the ability to easily navigate proprietary software applications Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through. AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes. Ability to drive results through your job competencies while leveraging NAVEX’s core values Our side of the deal: We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way. The starting pay for this role is $15.50 per hour. The starting pay for the Bilingual role is $17.50 per hour. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.

At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact. As our Communication Specialist, you will capture highly sensitive information via inbound calls pertaining to confidential workplace concerns, unethical issues, and violations. This enables our customers around the world to gain insight on how they can protect their employees and improve their work environments while minimizing organizational risk. The nature of these reports may involve stressful situations or topics that could be personally offensive. As a member of our Contact Center team, you will support our flagship product for Hotline & Incident Management services by creating an exceptional customer experience. You will work with an amazing group of people committed to your success and growth and your contributions will directly impact our organizational goals! With many of our team members fluent in languages beyond English, our Bilingual Customer Service Agents have a shared commitment to provide outstanding service that wows our customers and directly influences our outstanding customer retention rate. What you’ll get: Meaningful Purpose. Your work helps organizations operate with integrity and protect their people—at a scale few companies can match. High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career. Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement. Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth. Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact. What you'll do: Engage each reporter with the utmost honor, care and concern; instill confidence that their information will be handled appropriately and that their experience matters Answer calls from various industries in a timely manner and follow the intake process for all customers while exercising a high degree of good judgment to ensure a caller’s needs are met Lead the reporter through a guided interview process, asking appropriate questions regarding their experience and giving extra attention to the quality and accuracy of report details Hold all reports in strict confidence, both internally and externally Assist with special projects and other departmental responsibilities as assigned Arrive to your scheduled shift on time and retain schedule flexibility with 24/7 operation that may change from time to time What you'll bring: Outstanding customer service skills with strong customer and results orientation The ability to demonstrate emotional resilience. Remaining calm and composed when processing difficult information in distressing situations Weekend availability is required—applicants must be able to work at least one weekend day per week. A quiet, secure home office or workspace to temporarily perform all duties in a remote environment with a recommended internet speed of 25 mbps download and 10 mbps upload Minimum typing speed of 35 WPM The ability to multi-task while interviewing callers and capturing details in a written report with strong accuracy and attention to detail Experience using MS Office and the ability to easily navigate proprietary software applications Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through. AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes. Ability to drive results through your job competencies while leveraging NAVEX’s core values Our side of the deal: We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way. The starting pay for this role is $15.50 per hour. The starting pay for the Bilingual role is $17.50 per hour. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.

Are you a meticulous and highly organized professional with a passion for ensuring seamless contract administration and operational excellence? BPCE ES USA is seeking a dedicated Senior Documentation Specialist to play a pivotal role in supporting our diverse business operations, with a key focus on our Vendor business and syndication activities. This is an exciting opportunity to contribute to a growing organization and make a tangible impact. What You'll Do (Your Impact): • Drive Transactional Success: You'll be instrumental in the creation, meticulous review, and proactive follow-up of all critical documentation, including Lease Agreements, Loan Agreements, Conditional Sales Contracts, Sale and Assignments, and Program and Agency Agreements, ensuring the smooth flow of business., • Ensure Funding Precision: You'll meticulously prepare and review funding packages, validating pricing, documentation accuracy, completeness, pass-throughs, discount accounting, and any applicable holdbacks, directly contributing to financial integrity., • Optimize Processes & Mitigate Risk: You'll be empowered to review and refine existing processes and procedures, championing best practices in document management, legal coordination, and vendor service levels. This includes managing UCC searches and clearing intervening liens to safeguard our interests., • Facilitate Business Growth: You'll serve as a crucial daily interface with our Sales, Credit, and Finance teams, collaborating to achieve ambitious volume goals and ensuring client satisfaction. Your positive interactions with Vendors and End-Users will be key., • Champion Operational Efficiency: You'll manage crucial elements like the delayed funding tickler, ensuring timely remittances, and act as the go-to liaison for resolving discrepancies with the back office., • Manage the Contract Lifecycle: You'll handle the full spectrum of post-funding changes and manage vital annual renewals for UCC and Insurance, maintaining a high level of organizational control., • Contribute to Strategic Initiatives: You'll actively participate in new program and product reviews, ensuring our department consistently exceeds customer expectations, and play a role in audits and compliance projects, upholding our rigorous standards. Qualifications • Education & Development: BA/BS in Finance, Accounting, or Business Administration preferred. JD or Paralegal degree is a plus., • Expertise in Secured Lending: You possess a strong foundation with a minimum of 10 years of proven experience in secured lending, demonstrating a deep understanding of lease and loan documentation requirements and nuanced substitution language., • Command of Commercial Law: A solid grasp of the Uniform Commercial Code (UCC) is essential. You stay current with Article 9 changes and issues, and you are proficient in UCC filings and amendments, including inventory filings., • Collaborative Spirit: You thrive in cross-functional environments, with demonstrated experience working effectively with vendors, external customers, and remote sales teams., • Analytical & Problem-Solving Prowess: You are an effective decision-maker and problem-solver, with strong analytical, organizational, and detail-oriented skills., • Exceptional Communication & Interpersonal Skills: Your written and verbal communication is clear and effective. You build strong partnerships and are a true team player., • Proactive & Driven Mindset: You are a self-starter who is proactive, detail-oriented, and eager to learn and contribute in a fast-paced environment. You excel at prioritizing and managing your workload in a dynamic, deadline-focused setting., • Customer & Vendor Focus: You are dedicated to providing excellent customer and vendor service., • Valuable Industry Insights (Preferred): Knowledge of both Industrial and High-Tech financing sectors, as well as syndications buy/sell, is highly desirable. Familiarity with titled vehicle requirements and Aircraft Finance is a significant plus., • Technical Proficiency: You are proficient in Word, Excel, and Outlook., • Bonus Skills: Experience with Leaseworks and Salesforce will set you apart. Why Join Us? At BPCE ES USA, we believe in fostering a collaborative and innovative work environment where your skills can shine. If you are a detail-oriented professional with a passion for documentation and compliance, we encourage you to apply and be a part of our dynamic team! The salary range for this position will be between $90,000 - $135,000. BPCE Equipment Solutions is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors, including, but not limited to, relevant experience, education, and skill set, as well as other business and organizational needs. Base salary is only one component of our total rewards package, and BPCE Equipment Solutions also offers a generous benefits package.

Plumbing Technician & Support Professional Come join the TOTO USA Family! The bathroom is where we start and end our days - it's an everyday luxury we'd never want to do without. TOTO believes that people should have the greatest comfort, convenience and performance design possible in the bathroom. Improving people's lives is what inspires every TOTO innovation. TOTO is one of the world's largest plumbing products manufacturers. We offer a complete line of residential and commercial plumbing fixtures and fittings, faucets, accessories, shower and flush valves, as well as lavatories, toilets, air baths and urinals. More than 1,500 TOTO engineers and their colleagues are committed to achieving the seamless integration of performance, conservation, technology, and innovation. Perks of the job, · Excellent benefit package which includes medical, dental, vision, and life insurance. · Paid vacation, Paid Holiday & 401K, Company match after (1) one year that vests immediately upon participation · Collaborative, dynamic work environment within a fast-paced awesome company MAJOR FUNCTION: Plumbing Technician & Support Professional performs tasks in the after sales service of products based on verbal and written instructions such as but not limited to Standard Operations Procedures (SOPs), Standard Inspection Procedures (SIPs), Work Orders (WO’s). TOOLS AND EQUIPMENT: May include, but not limited to: hand tools, power tools, company van, storage unit, parts kits, voltage meter, testers, water valves, electronic components, after service manuals, company tablet, company phone, company gps, cameras, PPE, safety kits, disposal materials, etc... MATERIALS: May include, but not limited to: Contact with: ABS plastic parts, silicone rubber parts, brass and stainless steel parts, cardboard boxes, wooden pallets, adhesive labels, vitreous china products. Contact with oil lubricant/preservative as well as powder mold release/preservative on vendor parts. Utilizes Windex, alcohol, acetone, Loctite, silicone oil, silicone grease and cleaners such as Lysol. ESSENTIAL DUTIES AND RESPONSIBILITIES: • PLUMBING TECHNICIAN & SUPPORT PROFESSIONAL MAIN DUTY - Performs repairs on Washlets, Neorest, or any TOTO products in the field., • MAIN DUTY - Call Center / Handles inbound customer calls, follow ups, scheduling, troubleshooting, etc., • Handles Tech Service email queues / chat queues as needed., • Showroom visiting, making a relationship, responding their inquiry, • Must be able to travel on behalf of TUS. USA / Canada – Inspection / Repair / Other, • Follows all company policies and procedures, including, but not limited to the employee handbook., • Must locate, read, understand, and follow SOP’s, SIP’s, and/or WO’s., • Performs duties outlined in work instructions such as SOP’s/SIP’s., • May work with raw materials in the process., • Assembles/Inspects various parts in accordance to SOPs/SIP’s., • Maintains accurate inventory count as appropriate in process., • Performs quality checks during the process as outlined in SOP/SIP., • Maintains good housekeeping practices (safe, neat, and orderly work area per 5S program), follows all safety rules and abides by all applicable local, state and federal laws and regulations. Follows and supports ISO related activities, and encourages other associates to follow ISO recommendations., • Assists with training personnel as needed., • Performs other duties as assigned., • Actively contributes to continuous improvement within their area as well as the After Service Department. EDUCATION AND EXPERIENCE: High school diploma, GED or equivalent with a minimum of 3 years mechanically related experience (Plumbing / HVAC / Electronic Repairs / etc.). Must be able to use the Windows platform and all related programs. Must possess basic mathematical and measurement skills (addition, subtraction, multiplication, division and an understanding of fractions and decimals). Ability to read and comprehend basic written instructions and procedures. PHYSICAL REQUIREMENTS: The physical demands of a Plumbing Technician & Support Professional described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Technical Support Specialist regularly required to stand, use hands to finger, handle, twist or feel; and reach with hands and arms., • Frequently required to walk; stoop, kneel or crouch; and speak or listen., • Frequently required to operate a vehicle for an extended amount of time, maintaining an acceptable driver’s abstract., • Lifting as required in job and SOP, • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • Where appropriate the use of personal protective equipment (PPE) including, but not limited to, hearing protection, hard hats, disposable gloves, shoe covers, safety vest, safety shoes, and company uniforms/hats., • Repetitive bending/pulling., • Repetitive movements of fingers, hands, wrists and arms., • Ability to lift fifty pounds repeatedly., • Ability to protect a customer’s property, sanitation, and disposal of hazardous material (bio / electronic). WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment consists of an indoor office facility with limited heat in winter, not air conditioned in summer. Summer heat is moderate. Outdoor customer household. Minor exposure to odors from lubricants/preservatives as well as fumes from gas operated vehicles. Moderate noise levels are present. Job requires the use of personal protective equipment (PPE) that may include, but not limited to; protective gloves, ear plugs, safety glasses, protective sleeves, and safety shoes. Minimal possibility of accidents of a minor nature requiring first aid. Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. As an employee, you are expected to perform other duties, as assigned. TOTO USA is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. TOTO USA provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. We are committed to maintaining a drug-free workplace.

Overview: Our client, a US Fortune 50 organization and a leading provider of Healthcare and Health Insurance services, seeks an accomplished Medical Claims/ Appeals Specialist Position: Medical Claims/ Appeals Specialist Location: New York, NY Duration: 3-6 months+ temp-to-hire!!! Pay rate: $22/hr on W2 Note: • REMOTE role with possibility, • The schedule for the training period will be a set schedule: 8:00am to 4:30pm EST time., • Training will be 5-6 weeks. After training, the candidates may choose to flex start time of 6:00 AM EST to 10:00 AM EST., • Candidates can work from 50 miles (or 1 hour) from any NGS or PulsePoint locations (EXCEPT the state of CA). These are not HYBRID requirements while working temp. However, if/when they convert temp-hire, they must be willing to work onsite depending on what the HYBRID requirements for FTE associates are at the time of conversion (usually 1-3 days per week). JOB DESCRIPTION: This is an entry level position in the Appeals Department that reviews, analyzes and processes non-complex pre-service and post service grievances and appeals requests from customer types (i.e. member, provider, regulatory and third party) and multiple products (Part A & B) related to clinical and non-clinical services, quality of service, and quality of care issues to include executive and regulatory grievances. • The analyst may serve as a liaison between grievances & appeals and /or medical management, legal, and/or service operations and other internal departments., • Requires a High school diploma or GED; up to 2 years’ experience working in grievances and appeals, claims, or customer service or any combination of education and/or experience which would provide an equivalent background., • Familiarity with medical coding and medical terminology, demonstrated business writing proficiency, understanding of provider networks, the medical management process, claims process, all of the company's internal business processes, and internal local technology strongly preferred., • Preferred Skills: Medical Terminology, Letter Writing, Claims Experience, Appeals Experience Primary duties may include, but are not limited to: • Reviews, analyzes and processes non-complex grievances and appeals in accordance with external accreditation and regulatory requirements, internal policies and claims events requiring adaptation of written response in clear, understandable language., • Utilizes guidelines and review tools to conduct extensive research and analyze the grievance and appeal issue(s) and pertinent claims and medical records to either approve or summarize and route to nursing and/or medical staff for review., • The grievance and appeal work is subject to applicable accreditation and regulatory standards and requirements., • As such, the analyst will strictly follow department guidelines and tools to conduct their reviews. Analyzes and renders determinations on assigned non-complex grievance and appeal issues and completion of the respective written communication documents to convey the determination., • Responsibilities exclude conducting any utilization or medical management review activities which require the interpretation of clinical information. Recruiter Contact Info Gurjant Singh Phone: 925-297-5994 Email: I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.

Job Title: Presentation Specialist (2nd, 3rd, and Weekend Shifts) Shifts to Staff: • Weekdays: 2nd and 3rd shift, • Weekends: 1st, 2nd, and 3rd shift Location: New York, NY 10055 – Remote Employment Type: 24+ Month W2 Contract (No C2C or Sponsorship Available) Overview: Talent Groups is seeking experienced Presentation Specialists to support a high-volume, fast-paced environment within the financial services industry. These remote roles support weekday evening and overnight shifts, as well as all weekend shifts. Ideal candidates will bring strong financial presentation experience from an investment banking environment and the ability to deliver polished, client-ready materials under tight deadlines. Responsibilities: • Create, edit, and format high-quality PowerPoint presentations in accordance with brand and client standards, • Produce, update, and troubleshoot charts using PowerPoint and Excel (no custom automation required), • Partner with internal clients to clarify requests, manage expectations, and proactively resolve issues, • Assess project scope and complexity to estimate turnaround times and prioritize work effectively, • Deliver professional, responsive customer service via phone and email, • Troubleshoot and resolve issues within Microsoft Office files, • Enhance presentations using Adobe Creative Cloud tools, including Acrobat Pro, Photoshop, and Illustrator, • Address complex or unique presentation requests with creative, on-brand solutions Qualifications: • Experience: Minimum of 5 years supporting PowerPoint financial presentations within an investment banking environment, • Presentation Center Experience: Prior experience working in a high-volume presentation center strongly preferred, • PowerPoint Expertise: Advanced PowerPoint skills with strong Excel charting knowledge and basic formula experience, • Technical Skills: Exposure to MapInfo, OCR software, and FactSet is a plus, • Client Service Mindset: Strong communication skills with a proactive, detail-oriented approach, • Design Acumen: Financial services design experience is highly desirable Talent Groups is an equal opportunity employer.

About the Role We’re looking for a Product Specialist who combines strong technical knowledge of machinery with excellent customer service skills. In this role, you will support customers by answering product questions, guiding equipment setup, and assisting with troubleshooting. You will also work closely with our service teams to diagnose and resolve customer issues, ensuring customers receive timely and effective technical support. This position also requires the ability to work hands-on with equipment when needed. You should be comfortable inspecting machines, performing basic repairs, and helping identify mechanical or electrical issues to ensure products are functioning properly. Additionally, you will act as a bridge between our U.S. and China teams, helping communicate technical questions, product feedback, and operational issues with internal colleagues to improve product quality and the overall customer experience. About MechMaxx Founded in 2019, MechMaxx is a fast-growing provider of high-quality, affordable machinery and equipment designed for hardworking individuals and businesses. Built on values of trust, dependability, and customer satisfaction, we serve a wide range of industries with a focus on delivering value without compromising on quality. What We Offer ● Base salary of $85,000 - $100,000 plus quarterly performance-based bonuses ● Hybrid schedule (3 days in office/2 days remote) ● Health benefits, PTO, and more ● A supportive, mission-driven culture with opportunities for growth What You’ll Do ● Provide product-focused support to customers via phone, email, and ticketing systems ● Assist with machine setup, operation, and troubleshooting ● Perform hands-on inspection, diagnostics, and basic repair of equipment when necessary to identify mechanical or electrical issues. ● Provide product training and operational guidance to customers, dealers, and internal sales teams. ● Coordinate with engineers and service teams to resolve warranty or technical issues ● Share product feedback and insights with R&D to support continuous improvement ● Support order updates, delivery coordination, and warranty claims What We’re Looking For ● 2+ years’ experience with machinery, tools, or industrial equipment (hands-on use, technical support, or related field) ● Fluency in Mandarin would be a plus ● Prior customer service or technical support experience ● Strong problem-solving, organizational, and communication skills ● Ability to explain technical concepts in clear, customer-friendly language ● Experience with tools like Salesforce, Zendesk or Gladly is a plus ● Bachelor’s degree preferred (or equivalent practical experience) ● U.S. work authorization required

Position Overview: Our Field Engineer position requires with a high technical IQ and the proven ability to work independently to solve complex technical issues and execute project deliverables including programming advanced Audio-Visual systems, troubleshooting / commissioning systems and training customers on the use of leading-edge systems. As an AV Field Engineer, you must have deep understanding / expertise of advanced Audio-Visual technology, outstanding communication skills, ability to over-come project obstacles, make timely independent decisions, work effectively as part of the customers project team to ensure the highest level of system technical performance/up-time and achieve schedule milestones. Company Overview: We invite you to discover the excitement, diversity, rewards and excellence of a career at TRITECH Communications. With $100 million in annual revenues and 350+ employees, TRITECH is one of the nation’s leading technology system integrators serving clients in financial services, legal, technology and life sciences. Our OneSource business model provides clients with a single source for the design, installation and maintenance of large / complex Audio Visual, Communications, PoE Lighting and Security Systems. Our corporate headquarters is located in Garden City, NY and the company operates four regional operations centers in New York City, Boston, Miami, Washington DC, Dallas and Charlotte. Primary Responsibilities: • Write and modify DSP (Digital Signal Processing) files and coordinate control of DSP with the control system programmer., • Configure complex systems such as AMX, Biamp, Cisco, Crestron, Polycom, matrix mixers, switchers and codecs., • Configure IP addressable devices such as routers, switches and servers., • Independently drive project deliverables from installation phase through commissioning phase to final inspection - including diagnosing and solving system issues., • Load, test and troubleshoot all control code., • Train customers in all aspects of system functionality. Skills and abilities: • Excellent written and verbal communications skills., • Strong professional customer service skills., • Must be responsible, self-motivated, self-starter, personable and well-organized., • Ability to work with a diverse group of industry professionals., • Proficiency in the use of personal computers and advanced software. Qualifications: • Bachelors Engineering Degree or 3-6 years of Professional Audio-Visual field engineering experience plus exceptional technical IQ with a demonstrated deep knowledge of leading-edge Audio-Visual system functionality and DSP architecture., • Must possess ability to independently interface with customers, system engineers and design consultants., • Hold ICIA (International Communications Industry Association) certification as a Certified Technology Specialist (CTS) or higher., • Hold technical certifications from major equipment manufacturers such as Crestron, Extron, Clear One, AMX, etc. Travel: Travel required to customer locations, TRITECH’s fabrication facility and manufacturer locations for advanced technical training. Compensation: Commensurate with experience and includes a comprehensive benefits package: Medical, Dental, Vision, Voluntary Life Insurance, Domestic Coverage, Paid Family Leave, generous Paid Time Off, Commuter Benefit, 10 Paid Holidays, a 401k plan with a discretionary employer match and Company paid Group Term Life Insurance and Long Term Disability. Visit us at TRITECH IS AN EQUAL OPPORTUNITY EMPLOYER

Global Accounts Platform Specialist Location: New York City, NY (Hybrid 2-3 days Onsite) Pay: $73.39/hour (Full-time) Duration: 6-month Assignment About the Role Our client is seeking a Global Accounts Platform Specialist to join their Ad Platforms team. This team makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Their technology and services power advertising across major digital platforms at scale, setting new standards for enabling effective advertising while protecting user privacy. You'll be part of an inclusive team culture focused on delivering best-in-class customer service while helping drive business growth for key global accounts. What you'll do • Own, grow, and develop key global accounts through strategic optimization and client engagement, • Analyze data and make recommendations to clients on how to best optimize their campaigns to hit their business goals, • Work closely with Client Partners who act as the frontline business development team as well as other Platform Specialists across the team, • Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals, and challenges across both direct and agency clients, • Identify and develop data analysis and recommendations that align with customer goals, • Quantify high-impact opportunities with clear recommendations to pitch and upsell to customers, • Deliver best-in-class customer service while driving revenue and customer satisfaction targets, • Collaborate across multiple time-zones while maintaining strong communication What you'll bring • 5-7+ years of experience in performance media sales with at least 3 years of experience using a self-serve type platform, • Previous experience using major advertising platforms, • Strong understanding of performance advertising, the mobile and app market, and a passion for the ever-changing digital space, • Strategic selling proficiency working with performance advertisers as well as advertising agencies, • Ability to think strategically about complex issues and develop recommendations and action plans, • Excellent communication and presentation skills - in-person, on video conference, and over-the-phone, • Strong analytical skills including in-depth knowledge of Excel, • Ability to focus on details and trends combined with the skills to react fast, • Extremely professional with a positive attitude and passion for cross-team collaboration What sets you apart • Strong background and knowledge of presentation software, • Ability to listen effectively, socialize ideas across functions, and articulate business visions both internally and externally, • Experience working across multiple time-zones with diverse teams, • Track record of delivering best-in-class customer service for advertisers TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform. Duties & Responsibilities: • Serve as the first point of contact for customers needing technical assistance., • Must work East Coast Market hours, • Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues, • Troubleshoot hardware, Windows 10, Windows 11 and application issues, • Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones, • Install and manage Spyware/Malware tools, • Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay, • Provide first level network support and troubleshooting for both wireless and wired configurations, • A basic understanding of Active Directory at the Organization Unit level, • Troubleshoot Cisco Phone systems / Video conference Requirements & Qualifications: • Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support., • Experience with incident management/ticketing system like ServiceNow, • Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365, • Experience with System Center Configuration Manager/Endpoint Manager, • Experience with patch management and application deployment, • Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices, • Ability to thrive in a fast-paced environment and work effectively under pressure, • Experience providing ongoing support to C-suite executives, • Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred, • High school degree required; college degree strongly preferred, • Must be willing to get MS900 certification Important Notes: • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs., • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer: .

Thompson Hine LLP, an AmLaw 200 firm consistently recognized for our Innovation, Inclusion, and collaborative culture, is seeking an experienced Senior Billing Specialist (40 hours/week) to join the Finance department in our New York office. The position is responsible for managing all aspects of the client billing process for an assigned group of attorneys. The Senior Billing Specialist will communicate directly with partners, associates, and legal assistants, as well as other members of the Finance department, in connection with various aspects of client billing. This role will prepare complex multi-payor, consolidated and split billing while managing a large volume of client billing for an assigned group of attorneys. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES • Prepare monthly and ad-hoc prebills for attorney review and approval, with an emphasis on accuracy and timeliness., • Prepare and revise draft bills, processing attorneys’ comments and revisions., • Review prebills/draft bills to ensure matters are compliant with client outside counsel guidelines., • Thoroughly understand firm, client, matter and exception rates, advanced and courtesy discounts., • Confirm that applicable rates and any fee arrangements are reflected properly on all matters., • Submit requests for timekeeper and rate approval when necessary., • Apply retainer funds as directed by attorneys., • Process write-downs in accordance with Firm policy guidelines., • Provide accurate and timely completion of assignments and inquiry responses ensuring that all tasks and duties completed are completed within the Firm’s guidelines and policies., • Prepare, submit, track, and monitor e-bills through various client billing platforms, and promptly identify and resolve any issues., • Analyze and address rejections and reductions as they arise., • Proactively communicate with attorneys regarding matter billing status and other ad-hoc inquiries., • Research and respond to inquiries regarding billing issues and problems., • Continually evaluate opportunities to improve efficiency and effectiveness when resolving issues., • Maintain detailed billing notes outlining procedures, deadlines and other client and attorney preferences related to billing., • Support client and attorney requests for accrual and budget information that is timely and accurate., • Escalate issues when appropriate to the Legal Billing Supervisor., • Maintain a superior level of client service and strive to be a one-stop resource for external clients, Attorneys, Firm-wide staff, vendors, and other third parties., • Assist Billing Coordinators with training, workflow, and issue resolution when needed., • Participate in firm-wide and departmental projects and initiatives., • Prepare ad-hoc reports for internal and external clients as requested., • Perform other duties and responsibilities as directed. QUALIFICATIONS Education, Training and/or Experience • Minimum of a High School diploma or equivalent required., • Preferably a bachelor’s degree or equivalent experience in a Billing or related role., • Minimum of 5 years in a Billing Coordinator or Specialist role, preferably in a mid to large-size Law Firm or Professional Services Firm., • Prior experience using Aderant Financial Systems, Classic, Elite, BillBlast, and/or eBilling Hub., • Familiarity performing eBilling functions across a wide variety of client billing platforms., • Experience identifying and executing resolutions to complex Billing issues and processes., • Strong organizational, analytical, critical thinking, and time management skills., • Impeccable attention to detail., • Comfortable adapting to changing circumstances, processes, and priorities., • Capability to manage multiple projects and competing deadlines simultaneously., • Places high importance on providing superb client service both internally and externally and building positive working relationships with the team., • Comfortable taking initiative but can operate independently or collaboratively as needed., • Persistent in pursuing resolutions to tough problems., • Ability to occasionally work outside standard business hours and/or adjust personal schedule as deadlines or workload requires. Knowledge, Skills, and Abilities Individuals must possess the following knowledge, skills, and abilities, or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodations through some other combination of skills and abilities. • Proficiency in Microsoft Office Suite, chiefly Excel and Word, and Outlook 365, • Knowledge of 10‑key., • Ability to work in deadline and on rush assignments., • Excellent grammar and proofreading skills., • Ability to work with, cooperate with and develop working relationships between various departments, Firm personnel and clients., • Occasional filing of client bills in 5‑drawer cabinets which requires bending, stretching, and standing., • Excellent customer service skills and telephone etiquette are mandatory., • Regular attendance and punctuality are essential functions of this job., • Possesses interpersonal skills necessary in order to communicate and follow instructions effectively from a diverse group of clients, attorneys, and staff and is a team player., • Ability to handle tasks under pressure., • Ability to adjust work schedule to work other hours, as required., • This position requires the employee to work at a specified location and hours determined by the Manager for the benefit of the department and firm. Changes to the location and/or scheduled hours must be approved by the Supervisor. Compensation is determined upon the market in which the position is located, the responsibilities of the position, the experience and skills of the applicant, and other job-related factors. The estimated salary range for this New York position is $85,000 to $115,000. Thompson Hine LLP is an Equal Opportunity Employer that offers competitive wages, and a robust benefits package. Benefit offerings include, but are not limited to, medical, dental, and vision insurance as well as Paid Time Off (PTO). Thompson Hine EEO Policy

Legal Intake Specialist Role Overview Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat. Legal Intake Specialists listen attentively, respond thoughtfully, and guide prospective clients from the very first interaction all the way through a seamless retainer agreement sign-up process. By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them. Key Responsibilities: • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported., • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement., • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria., • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision., • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included., • Process Guidance: After the sign-up process, clearly explain next steps and transition clients to the Case Management team, including case managers, paralegals and attorneys. Candidate Requirements Essential Attributes: • Sales & Customer Service Experience: Proven ability to engage with prospective clients professionally with a willingness to guide in the sign-up process of retainer agreements., • Professional Telephone Etiquette: Clear, courteous, and with a proactive communication style., • Active Listening & Communication Skills: Strong verbal and interpersonal abilities to understand and respond effectively., • Written Communication: Excellent grammar, spelling, and punctuation., • Organizational Skills: Strong time-management, task prioritization & a process-oriented mindset, • Multitasking: Comfortable managing multiple inquiries and responsibilities simultaneously., • Team Collaboration: Works well independently, within a team environment and able to communicate & collaborate with attorneys, paralegals, and administrative staff., • Adaptability & Flexibility: Thrives in dynamic, fast-paced & high-volume environments., • Emotional Intelligence: Self-awareness, self-regulation, motivation, empathy, and social skills. Preferred Qualifications: • Sales and/or Sign-up Center (a plus), • Contact Center/Call Center (a plus), • Law firm or Legal industry experience (a plus), • Insurance, Healthcare & Medical Administration experience (a plus), • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software, • College degree (preferred but not required), • Bilingual (a plus) Compensation: $100,000 • Salary: base $52,500 (additional $3k if pass a Spanish Assessment) + Incentives and bonuses, • Commuter benefits / Parking reimbursement, • Medical/Dental/Vision, • PTO, • 401k, • Company Culture Events All new hires are on a 90-day probation period – any incentives/bonuses paid after probation period.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend. If you’re someone who’s passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you. The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at JPMorganChase or Bank of America among other leading organizations in the New York | New Jersey area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree Career growth paths include: • Financial advisory, • Sales specialist, • Product Support, • Sales operations and analytics

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend. If you’re someone who’s passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you. The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at JPMorganChase or Bank of America among other leading organizations in the New York | New Jersey area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree Career growth paths include: • Financial advisory, • Sales specialist, • Product Support, • Sales operations and analytics

Job DescriptionAt Eastern Industrial Automation, our mission is to deliver application, engineering, product and cost saving solutions to a broad range of OEM and End User accounts. We pride ourselves on a can-do attitude and strive to exceed our customer expectations daily, with our first-class customer service. We are currently seeking an experienced Hydraulic Specialist with strong mechanical application experience. This individual must demonstrate knowledge of hydraulics / fluid power and be motivated to stay informed on changes in the fluid power industry. Salary Range $90-100k plus company car, commissions, and an outstanding benefits package. 60% of time in office, 30% local travel, and 5-10% overnight travel. ESSENTIAL FUNCTIONS - The following list of essential job functions is not exhaustive and may be supplemented as necessary based on business needs. • Design and detail schematics for hydraulic systems, power units and specify and select components to meet the customer’s requirements., • Troubleshoot hydraulic systems in-house and on-site at customers’ facilities., • Design, size, select components and write specifications for hydraulic systems., • Design, draw and interpret hydraulic systems and schematics., • Make fluid power presentations and conduct training for both internal associates and customers., • Make joint sales calls with the experienced field sales staff., • Responsible for helping meet sales target goals and execution of the hydraulic division marketing strategy., • Minimum of 3 years’ experience working in a fluid power technical role or hands-on manufacturing role., • Proven understanding of hydraulic symbols, read system schematics, and is skilled in using hand tools, power tools, micrometers, and testing equipment., • Good computer skills including Windows-based applications, CRM and CAD programs., • Ability to troubleshoot existing hydraulic systems and generate solutions., • Ability to complete specifications and documentation in a timely manner., • Specialized knowledge of hydraulic equipment, engineering and applications., • Ability to carry out instructions furnished in written, oral, or diagram form., • Experience related to mechanics, hydraulic systems and mechanical products., • Ability to read, write, and communicate in English with strong interpersonal skills., • Proven strong multitasking, organizational, and project management skills., • Ability to work independently, part of a team environment, and with a diverse group of hydraulic related manufactures that we represent., • Valid drivers license and a clean driving record. Powered by JazzHR qWoGAUV5nn

Overview Konica Minolta currently has an exciting opportunity for you to join us as a Senior Account Executive - Healthcare Specialist! Responsibilities • You will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients., • You will conduct outbound calling every day to set face-to-face appointments, ensuring outstanding customer service though regular follow-ups, reporting regularly to a branch office., • You will establish and strengthen relationships with decision makers for current and potential clients., • You will learn and demonstrate the benefits of all Konica Minolta products, services and solutions for clients., • You will design and present solutions that will help customers' businesses., • Knowledge in the Healthcarefield is preferred., • Must have at least four (4) years of business-to-business outside sales experience, selling to clients in the Healthcareindustry OR in the digital imaging solutions or other technology industry., • College degree preferred but not required., • A valid driver's license and reliable transportation is required!, • You are able to thrive in a dynamic environment; you are driven to succeed and willing to strive to be the best., • You bring a high level of energy and are committed to achieve your sales goals., • You are tenacious and have a desire to develop and secure new business accounts., • You're passionate about growing your industry knowledge as you build your career. Konica Minolta Business Solutions' (Konica Minolta)journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive___portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20thanniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be___, included on CRN's MSP 500 list numerous times; recognized as the___by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its___. For more information, please visit Konica Minolta___and follow it on___,___,. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such assales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.

Veris Residential, Inc. is a forward-thinking real estate investment trust (REIT) that primarily owns, operates, acquires and develops premier Class A multifamily properties in the Northeast. Our technology-enabled, vertically integrated operating platform delivers a contemporary living experience aligned with residents' preferences while positively impacting the communities we serve. We are guided by an experienced management team and Board of Directors, underpinned by leading corporate governance principles; a best-in-class approach to operations; and an inclusive culture based on meritocratic empowerment. We have an immediate need for a well-organized, enthusiastic individual with a knack for sales to join our prestigious, award winning property management team as a Leasing Specialist at our luxury apartment communities Port Imperial, Weehawken, NJ. Responsibilities include meeting, greeting & qualifying prospective residents, follow-up on phone leads & referrals, scheduling appointments for and conducting property tours, and guiding clients through the leasing process from lease application to qualification and final move-in. The skills/experience essential to the success of this position include, but are not limited to: • Previous successful experience in a customer service environment (retail, hotel and restaurant industry experience welcome), • NJ Real Estate License required, • Exceptional written and verbal communication abilities, • Professional appearance and demeanor, • Ability to successfully multi-task; work independently and meet multiple demanding deadlines, • A proven intermediate proficiency in Microsoft Word, Excel and Outlook as well as exceptional written and verbal communication abilities, • Previous residential leasing experience & familiarity with Fair Housing regulations/guidelines preferred Veris Residential, Inc. has a proven record of success along with competitive compensation and an excellent benefits package which includes medical, dental, vision, FSA/DDC, company paid life insurance, supplemental insurance programs and 401(k). Great Place to Work Certified Jan 2025 - Jan 2026 Put your career on our fast track to success by contacting us now! For more information, please visit the careers page on ___. Veris Residential is an equal opportunity/affirmative action employer. Veris Residential does not discriminate against applicants on the basis of race, creed, nationality, sex, color, religion, national origin, ancestry, age, genetic information, mental or physical disability, marital status, familial status, domestic partnership status, civil union status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, military status or any other category protected by federal, state or other law applicable in the location of employment.

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. The UltraRare Disease Territory Account Specialist is a selfdriven business leader who shapes thoughtful, personalized customer experiences aligned to the unique needs of Health Care Providers and their patients. Serving as the primary point of contact, this role partners closely with customers to identify shared priorities, solve complex challenges, and connect seamlessly to Novartis resources in support of improved patient outcomes. Operating with autonomy in a highly dynamic environment, the UltraRare Disease Territory Account Specialist orchestrates patientfocused solutions across clinical, operational, and access pathways, informed by a deep understanding of patient flow and ultrarare disease access dynamics. While retaining core demandgeneration responsibilities, this role brings expanded focus to access, operational excellence, and continuity of care to help enable timely treatment initiation and sustained patient support. Job Description Key Responsibilities: * Proactivelyidentifyand navigateanyaccountlevel challenges, partnering with customers to deliver thoughtful, compliant solutions that support patient care. * Develop and execute Health Care Provider(HCP)and accountlevel business plans rooted in shared priorities, informed by clinical insight, access considerations, and operational understanding. * Educate Health Care Providers and practice teams on nonclinical barriers to care, including access and reimbursement tools relevant to ultrarare disease management. * Maintain a strong understanding of patient flow, drug acquisition, and practice dynamics to help supporttimelytreatment initiation and continuity of care. * Collaborate closely with fieldbased and homeoffice partners to address Health Care Provider needs and share relevant market access insights. * Leverage deep knowledge of the ultrarare disease landscape, competitors, and industry trends toanticipateopportunities and navigate evolving challenges. * Analyze territorylevel data and market trends to inform strategy, drive pullthrough, and lead meaningful virtual and inperson engagements with Health Care Providers. * Lead crossfunctional planning discussions to solve complex Health Care Provider challenges with urgency, alignment, and a patientfirst mindset. * Serve as the primary orchestrator of Novartis resources for assigned Health Care Providers, compliantly coordinating across Medical, Access, and Patient Support teams while personalizing engagement through omnichannel capabilities. Essential Requirements: * Bachelor's degreerequiredfrom4-year college or university. * Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teamswithin the last 5 years.We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply. * Proventrack-recordof consistenthigh-performance, and well-versed in navigating and successfully selling to large accounts and key customers. * Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while alsodemonstratingethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policiesandlaws. * Candidate mustresidewithin territory, or within a reasonable daily commuting distance of 50 miles from the territory border.Abilityto travel 60-80% over a broad geography isrequired, with the ability to drive and/or fly within the territory.Musthave a valid driver's license. Desirable Requirements: * Experience supporting ultrarare or specialty disease states, including familiarity with sophisticated access and reimbursement pathways (e.g., buyandbill, injectable, or biologic products). * Broad experience across therapeutic areas, patient services, market access, reimbursement models, account strategy, and/or new product launches, with an understanding of engaging Health Care Providers around complex treatment and access pathways. Leveling Guidelines:The position will be filled atlevelcommensuratewith experience. * Associate Territory Account Specialist:Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.),orapplicants withlimitedprior sales experience. * Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively. * Preferred experience in the 2-year Novartis Sales InternshipProgram;demonstratedproven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities. * Territory Account Specialist:2+ years' experience in specialty pharmaceutical, biotech,healthcare, medical device,diagnostics, life sciences services, insurance, consumer health, B2B sectorsor sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environmentand cancommunicate clinical product information. * Senior Territory Account Specialist:5+ years'experience in specialty pharmaceutical, biotech,healthcare, medical device,diagnostics, life sciences services, insurance, consumer health, B2B sectorsor sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environmentand cancommunicate clinical product information. * Executive Territory Account Specialist:10+ years'experience in specialty pharmaceutical, biotech,healthcare, medical device,diagnostics, life sciences services, insurance, consumer health, B2B sectorsor sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environmentand cancommunicate clinical product information. Driving is an Essential Function of this Role:Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricteddriver'slicense to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions ifan accommodationcan be provided withouteliminatingthe essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only):While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may notbe applicableto employees working in certainjurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period:The individual hired for this role will berequiredto successfully complete certaininitialtraining, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: * AssociateTerritory AccountSpecialist:$81,200 and $150,800 per year * Territory Account Specialist: $114,100and $211,900per year * Senior Territory Account Specialist: $132,300and $245,700per year * Executive Territory Account Specialist: $145,600and $270,400per year The final salary offered isdeterminedbased on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health,lifeand disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days,holidaysand other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $132,300.00 - $245,700.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

About TraxNYC TraxNYC is one of New York City’s leading custom jewelry houses, serving global clientele with premium gold, diamond, and luxury timepiece designs. Our brand thrives on precision, creativity, and execution at the highest level — and we’re now seeking a driven, versatile professional to help us elevate our customer experience and internal operations. The Role We’re hiring a Customer Service & Operations Specialist — someone who does far more than just answer phones. You’ll act as the bridge between our clients, sales team, and production departments, ensuring every customer interaction reflects the excellence our brand is known for. This role is ideal for someone who is: • Career-focused, not clock-focused., • Solution-oriented, not excuse-oriented. Key Responsibilities • Handle all client communications (calls, emails, reviews) with precision, calm, and clarity., • Support high-end sales clients with order updates, logistics, and after-sales service., • Collaborate directly with the Sales Manager and team leads to strengthen processes., • Track and follow up on production and repair timelines with accuracy and urgency., • Identify recurring client issues and propose operational improvements., • Assist with CRM management, documentation, and cross-department coordination., • 1+ years of jewelry or luxury industry experience (required for top consideration)., • Strong communication and written skills, with a professional, composed presence., • Highly organized and adaptable — able to pivot quickly and manage multiple tasks., • Team player mindset with the humility to learn and the confidence to lead when needed., • Tech literate — able to learn CRM systems, Google Workspace, and Monday.com., • $20–$25/hr depending on experience and contribution., • Paid Time Off + Employee Jewelry Discounts + Bonus for Good Reviews., • Real growth opportunities into Sales Operations, Executive Assistant, or Customer Experience Management roles., • You’re looking to “just answer calls.”, • You avoid accountability or shy away from fast-paced environments., • Take pride in your communication, presentation, and follow-through., • Want to build a career in the jewelry or luxury service industry. New York, NY 10036 Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits:

Company Description CADAR is a luxury jewelry house based in New York, known for its innovative, art-forward designs and exceptional craftsmanship using 18k gold. Established in 2015 by designer Michal Kadar and Avraham Kadar, the brand reimagines gold as a sculptural and fluid material, handcrafted by skilled artisans in Italy and New York. CADAR has received widespread industry acclaim, including awards such as FGI “Rising Star” and COUTURE Best in Gold. In 2025, the House opened its flagship boutique in the Meatpacking District of New York City, blending luxury retail with a creative and architectural concept that embodies its aesthetic vision. Role Description This is a full-time on-site role located in New York, NY, for an Ecommerce Specialist. The Ecommerce Specialist will oversee and manage the company’s online store, ensuring optimal website performance and providing an engaging customer experience. Responsibilities include updating product listings, analyzing website metrics to improve conve rsion rates, coordinating sales strategies, and addressing customer inquiries promptly and professionally. Collaboration with marketing, sales, and design teams will also be a key part of the role to help enhance brand visibility and online engagement. Qualifications • Strong proficiency in E-Commerce and proficiency in improving online sales performance, • Excellent Analytical Skills for website performance tracking, metrics analysis, and strategy implementation, • Exceptional Customer Service and Communication skills to engage with customers and internal teams effectively, • Experience in Sales and the ability to contribute to revenue generation through digital platforms, • Familiarity with digital marketing tools, website management, and CMS platforms is a plus, • Strong organizational and time-management abilities, • Bachelor’s degree in Business, Marketing, E-Commerce, or related field preferred

✨ About Keyzar Jewelry Keyzar Jewelry is a fast-growing fine jewelry brand known for custom engagement rings, wedding bands, and lab-grown diamond collections. We blend expert craftsmanship with modern e-commerce to help people celebrate life’s most meaningful moments. Our customers deserve exceptional guidance as they choose their forever pieces — and you will be a key part of creating that experience. ⸻ 🎯 Role Overview We are seeking a passionate, customer-focused Fine Jewelry Sales Specialist to drive both showroom and online sales. You will assist customers through in-person appointments in our NYC showroom, conduct virtual sales consultations, and respond to real-time chat and messaging inquiries from prospective buyers browsing our website. This role is perfect for someone who loves jewelry, thrives in a consultative sales environment, and enjoys helping people through emotional, life-changing purchases. ⸻ 🛠️ Responsibilities Showroom Sales • Provide warm, personalized guidance during scheduled showroom appointments, • Present products professionally and showcase craftsmanship and sparkle, • Educate customers on diamonds, gemstones, materials, and customization options, • Support clients through decision-making and checkout processes Virtual Consultations & Chat Sales • Conduct video sales meetings with clients globally, • Respond to live chat / messaging inquiries in a timely and professional manner, • Convert digital leads into high-value customers with strong follow-up and rapport Customer Experience & Relationship Building • Build trust through transparency, product expertise, and empathy, • Maintain accurate notes in CRM and follow up on leads diligently, • Identify opportunities to upsell or personalize the customer journey Operational Support • Care for product samples and maintain a beautiful showroom environment, • Assist with inventory checks, organization, and product logistics as needed, • Provide feedback from customers to product and marketing teams ⸻ 💎 Minimum Requirements • Based in NYC with ability to work on-site during showroom hours, • 1–3+ years of sales experience — jewelry, luxury, or consultative sales strongly preferred, • Strong communication and customer service skills, • Comfort conducting video calls and using digital sales tools, • Professional, polished appearance and demeanor, • Ability to learn diamond/metal knowledge quickly and accurately, • Strong organizational skills and lead follow-through mindset ⸻ 🌟 Preferred Qualifications • Previous fine jewelry or engagement ring sales experience, • Understanding of diamonds, certification, settings, customization, etc., • Familiarity with CRM systems, Shopify, or live-chat platforms, • Multilingual is a plus ⸻ 🎁 What We Offer • Competitive base salary + commission structure, • Opportunities for performance-based growth, • Access to expert product training and continuous learning, • A supportive, team-focused environment, • The chance to help people celebrate some of the happiest moments of their lives ⸻ 📬 How to Apply Please include: • Resume, • Brief note about why you’d be a great fit for Keyzar Jewelry, • Any jewelry or luxury sales portfolio or achievements (if available)

Title: Guest Experience Specialist Location: New York, NY (Onsite) Salary: $50,000 - $60,000 About Us Effy Jewelry is a family-owned and operated business that has been crafting exquisite jewelry for over four decades. Founded by Effy Hematian, the brand has become synonymous with innovative design, superior craftsmanship, and unparalleled quality. With a focus on innovation and creativity, Effy Jewelry has become a global leader in the fine jewelry industry. Its pieces can be found in major retailers and department stores worldwide, as well as being a leading Fine Jewelry name in the Maritime & Cruise industry with over 150 land-based and cruise ship-based stores. Job Summary We are seeking an experienced Guest Experience Specialist to support our customer service operations and deliver a high-touch, luxury-level customer experience. The ideal candidate has 3–5 years of customer service experience, preferably in retail, and thrives in a fast-paced, customer-facing environment. This role requires strong organization, clear communication, and the ability to navigate complex or sensitive situations with professionalism. You will gain in-depth knowledge of Effy Jewelry’s products and processes to effectively support customers throughout their journey. This role requires being onsite five days a week at our NYC headquarters. Responsibilities • Serve as the primary point of contact for customer inquiries across phone, email, voicemail, and special orders, managing a high daily volume of tickets and calls, • Answer and route incoming company calls to the appropriate departments, • Conduct in-person sizing appointments and coordinate customer pickups for repairs, • Address customer concerns with empathy and professionalism, taking initiative to strengthen customer loyalty and satisfaction, • Collaborate with the repair team and cross-functional partners to ensure seamless service execution, • Oversee repair fulfillment from intake through completion, including packing, shipping, and returns, • Provide product guidance and purchasing support across all Effy Retail Stores, • Act as the customer’s dedicated liaison for all matters related to repairs, sizing, authenticity, sales, trunk shows, and the overall Effy experience Requirements • 3–5 years of customer service experience, preferably within retail or a call center environment, • Strong written and verbal communication skills; fluency in English required, • Ability to remain calm, professional, and solution-oriented in high-emotion situations, • Proficiency in Microsoft Excel and Word; experience with internal systems a plus, • Highly organized with the ability to manage multiple priorities in a fast-paced environment, • Strong problem-solving skills and a collaborative, team-oriented mindset, • Bachelor’s degree preferred or equivalent professional experience, • Prior experience in the luxury jewelry or fashion industry is a plus Candidates must have valid work authorization for the U.S. at the time of application and throughout employment; we are not able to sponsor visas. Effy Jewelry is committed to diversity in its workplace and is proud to offer equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying. Effy Jewelry applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Ability to listen to and understand customer needs.

Job Description We are a Law Firm that supports families whose children have special needs and are seeking an appropriate education. Our team is passionate about the work we do and seeking a team member who cares. We are looking for an Executive Assistant who has a meticulous attention to detail, combined with the ability to understand issues at hand and work diligently to resolve them in order to support the Firm’s Owner. This role also requires skills to deliver our clients and potential clients the ultimate client service experience and to handle critical attorney support tasks. Doing this job well requires the right combination of empathy, strong written and verbal communication skills, attention to detail, and technical skills. You will play an integral role in creating memorable client experiences and helping the Owner of the Firm grow the business. APPLICATIONS THAT DO NOT COMPLETE SCREENING QUESTIONS OR ATTACH A RESUME WILL NOT BE SEEN OR RECEIVE A RESPONSE. This important position involves critical administrative duties in support of the Firm’s Owner. The Firm is growing quickly, and the Owner needs front-line support to “keep the trains running on time.” The basic duties of the position are: · Scheduling and ensuring Owner’s calendar is up-to-date and organized · Approach tasks with a sense of urgency and strategic thinking to determine next steps · Understanding the important role of being delegated to and being able to delegate to others to complete meaningful, time-sensitive work · Assist in set up of marketing and team events · Backup the Client Services Specialist with intake and client onboarding as needed · Maintain referral database and send information to referral sources as directed · Support the legal team and reception service by helping to direct client calls when clients are unsure who they need to speak to · Communicate to building support about space concerns, conference room needs · Set up for new hires · Pulling reports and data entry as needed · Mail support, preparing cards for clients This is a full-time role, the right candidate will work the Firm's regular office hours due to needs of the role. The role is hybrid, but the ability to in office as needed is critical, usually this will be at least 2x a week but on occasion additional days may be needed (for example, preparing for interns or if the office moves). Please note: · Customer service and administrative experience in an office is required. Legal experience is a plus · You will be working on many tasks and cases concurrently, over long periods of time. We expect you to keep track of key dates, keep the right people informed, and prioritize your time so that we never miss a deadline · You must be comfortable with a computer and common office applications (Microsoft Suite, Outlook email & calendar, cloud storage, etc.). Experience with legal case management software is a plus · You must have excellent spelling and grammar · You must possess strong communication skills · A penchant for accuracy and attention to detail are required to avoid mistakes that can cost our clients (and us) dearly · You MUST be a positive person. If your middle name is “Drama,” you will not be successful here · You should treat a client, case, or task at 4:30 pm on Friday with the same care and compassion as one on Monday morning at 9:00 a.m. Benefits: · Competitive pay and benefits · Retirement plan (401k) · Health benefits · Generous paid time off Company DescriptionLaw Offices of Adam Dayan, PLLC, located in New York City, is dedicated to protecting the rights of children with special needs. We represent parents in pursuing appropriate education programs and services under the Individuals with Disabilities Education Act. Our growing law firm is looking for an experienced inside Sales Specialist who can make a lasting impression on prospective clients.Law Offices of Adam Dayan, PLLC, located in New York City, is dedicated to protecting the rights of children with special needs. We represent parents in pursuing appropriate education programs and services under the Individuals with Disabilities Education Act. Our growing law firm is looking for an experienced inside Sales Specialist who can make a lasting impression on prospective clients.

Role Overview: If you are a Desktop Support professional looking for an opportunity to display your technological knowledge and excellent end-user customer service skills, then we would like to meet with you! The Desktop Support Specialist will have the primary responsibility for providing support to end-users on a variety of IT issues, in an effective and timely manner. The Desktop Support Specialist will be the first point of contact for IT support in their office, as well as support other Cornerstone Research offices as needed. A successful candidate for this role must be able to communicate and interact with both technical and on-technical users. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You'll Love It Here If You: * Embrace learning and continuous improvement * Set and strive for a high bar of excellence * Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! * Take pride in always doing your best work, even if it's harder or takes longer * Are passionate about what you do How You'll Help Our Team Succeed: • Provide excellent local support to end-users and firm-wide during a daily mailbox shift, • Responsible for tracking problems from the beginning through resolution for all tickets received during mailbox shift and/or assigned directly to you, • To promptly, completely, and accurately adopt all documented procedures and workflows presented in desktop support meetings, • Provide competent, service-oriented support and resolve problems to end user satisfaction, • Perform meeting set-ups, including video conferences with other offices and clients., • Coordinate with teammates and administrative teams to resolve issues and provide technical support for meetings., • Perform installations, adds, moves, and changes for PCs, monitors, printers and related peripherals, • Provide on-call support for weekends in rotation, • Configure and deploy IT equipment and devices and manage inventory tracking, • Maintain, analyze, and troubleshoot software and computer peripherals, • Full disk encryption for laptops and desktops, • Archive restores, • RSA setups & troubleshooting, • Hardware repair, • Password resets/account lockout, • Provide clear and concise time estimates for assigned tasks What You'll Need to Be Successful: * 3+ years IT experience in a Help Desk capacity required; in a professional services firm preferred * Excellent HW troubleshooting and diagnosis skills * Expertise in supporting Windows 7 in large scale enterprise Windows Active Directory Environment. * Proficient knowledge of CLI, VPN and wireless technologies * Proficient knowledge of LAN/WAN networking technologies * Ability to thoroughly follow SOP, checklists, and other instructions * Working knowledge of: Windows 10 and Office 2010/2016 * Excellent knowledge of conference room equipment and support * Comp TII A+ certification preferred * MTA-Microsoft Technology Associate-current Windows version preferred * Dell Hardware Certification a plus * High school diploma, or equivalent combination of education and experience Cornerstone Research is offering a competitive market base salary for this position. The base salary range represents the low and high end of the salary range for this position in all eligible locations. This range may differ based on your geographic location and cost of living considerations. At Cornerstone Research, we believe compensation is more than just a base salary. We offer a competitive total compensation package that includes an annual performance bonus and comprehensive benefits such as flexible options for healthcare, paid time off, and retirement savings. Relocation assistance is not offered for this position. New York: $61,200 - $78,500 Who We Are: Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings. We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results. We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. The firm's uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career. Equal Employment Opportunity: Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law.

General Job Title: Wordings Analyst - Specialty Risks Division: Specialty Risks Reports To: As per Beazley's organisation chart Key Relationships: Business Management, Specialty Risks Underwriters, Compliance, Innovation and Product Development and all other relevant stakeholders Job Summary: Provide underwriting and wordings support to assigned Specialty Risks teams or focus groups and general support across Specialty Risks and other Beazley trading teams as necessary. FLSA Status: Exempt Key Responsibilities: Wordings: • Primary focus is on drafting policy wordings and endorsements to support business/underwriting objectives of the assigned Specialty Risks team/focus group., • Assist the focus groups in addressing coverage issues raised in the underwriting and negotiation process to assist in successful closing of business opportunities., • Assist the focus groups in achieving sales and service goals by providing high quality and timely response to queries raised., • Providing support on underwriting, product development, and coverage issues., • If qualified, review confidentiality agreements and warranty statements as needed for US/UK/RoW Specialty Risks Underwriters in order to engage in the underwriting process., • Assist Specialty Risks underwriters in addressing bespoke coverage requests; requires interaction with Brokers, Insureds, other key external stakeholders (i.e. insured counsel)., • Managing the NDA process and manage and train wordings analysts work with NDAs., • Managing the Endorsement process in the US and RoW., • Manage the US, UK and RoW Product Development and Product Delivery process which includes: product development, drafting, addressing questions and objections from state departments of insurance when necessary for US platform products., • Manage the US admitted filings and supporting the filing process for wordings and endorsements., • Coordinate projects and work collaboratively with other key stakeholders internally, including but not limited to Compliance, Claims, Conduct Risk, UW Controls and Operations, Specialty Risks, Marketing and IT., • Monitor competitive landscapes for the continuous improvement or wordings and underwriting controls., • Participate in Team/Focus Group Business Planning, Away Days, Broker/Client meetings and other Marketing events, as required and appropriate., • Provide assistance with additional projects and/or legal services (if qualified) for Business Management, Specialty Risks or other Beazley teams, as needed., • Monitor claims developments and impact of wording on claims. General It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct., • Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system., • Display business ethics that uphold the interests of all our customers., • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs., • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management., • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups. Personal Specification: Education & Qualifications • Undergraduate degree or Law degree preferred Skills & Abilities • Organized and detailed oriented, • Computer skills - good working knowledge of MS office, • Ability to communicate effectively with others, both verbally and in writing, • Self-motivated team worker who is also able to work on own initiative, • Proven ability to manage time, meet deadlines, and prioritise, • Able to maintain standards and professionalism during periods of fluctuating workloads Essential Criteria • Relevant professional level experience required, • Insurance-related experience preferred, • Strong client service skills required Aptitude & Disposition • Task-focused, self-motivated and flexible, • Consistently professional approach, • Able to successfully interact with managers/underwriters/colleagues/external suppliers, • Positive, enthusiastic and service oriented Competencies • Achievement orientation, • Analytical thinking, • Information seeking, • Customer focus, • Team working, • Initiative, • Problem solving, • Detail oriented Who We Are: Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer. Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons. Our Culture We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers. • Be bold, • Strive for better We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include: • Beazley RACE - Including, understanding and celebrating People of Colour, • Beazley SHE - Successful, High potential, Empowered women in insurance, • Beazley Proud - Our global LGBTQ+ community, • Beazley Wellbeing - Supporting employees with their mental wellbeing, • Internal Pathways (helping you grow into an underwriting role), • iLearn (our own learning & development platform), • LinkedIn Learning, • Mentorship program, • External qualification sponsorship, • Continuing education and tuition reimbursement, • The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization, • Attractive base compensation and discretionary performance related bonus, • Competitively priced medical, dental and vision insurance, • Company paid life, and short- and long-term disability insurance, • 401(k) plan with 5% company match and immediate vesting, • 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs, • Up to $700 reimbursement for home office setup, • Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance, • Up to 26 weeks of fully paid parental leave, • Up to 2.5 days paid annually for volunteering at a charity of your choice Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

General Reports To: as per organizational chart Key Relationships: Focus Group Leaders, Head of Office, team members, support staff, other staff members, external clients Job Summary: To provide comprehensive secretarial and administration support to the team FLSA: Non-Exempt Key Responsibilities: Team Support • Provide diary management support for the Focus Group Leaders/team including: acceptances/declines for meeting requests, act as "gatekeeper" to meeting requests, ensuring adequate preparation and travel time is allotted., • Arrange internal/external meetings including: booking meeting rooms/venues; booking & setting up telephone or video conferencing equipment and lunch/refreshment arrangements; liaising with training providers where necessary., • Coordinate travel arrangements. This includes booking flights, accommodation, producing itineraries, liaising with internal and external clients and arranging foreign currency and passport/visas where applicable., • Provide complete and accurate administration service to Focus Group Leaders and ML team including: drafting/sending letters, memos, facsimiles, emails, printing, scanning documents, file management, distributing departmental mail and dealing with routine correspondence and enquiries., • Process expenses for Focus Group Leaders/teams., • Assist other members of the team when required., • Manage ad hoc tasks/projects as requested., • Organize papers and reports for meetings., • Produce PowerPoint presentations for meetings and seminars., • Undertake any other reasonable duties/ad hoc reports as may be requested., • Participate in cross-team and intra-team projects as required., • Adopt the Beazley culture of Professionalism, Integrity, Effectiveness and Dynamic attitude that contribute to an internal environment of teamwork and promotes a positive brand image to our external customers., • Comply with Beazley procedures, policies and regulations relevant to your role. Undertake relevant training on Beazley policies and procedures as delivered by your line manager, the Talent Management development or assurance teams (compliance, risk, and internal audit) either directly, via e-learning or the learning management system., • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Talent Management development or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management., • Ensure that you uphold the Beazley principle of Treating Customers Fairly., • Strong communication skills, both verbal and written, • Advanced in all Microsoft Office programs. Access skills are advantageous but not essential, • Motivational skills, • The ability to manage time, meet deadlines and prioritise, • Excellent understanding of organisational processes, • Proven secretarial / administration experience, • Experience of arranging complex travel plans and itineraries, • Outcome focussed, self-motivated, flexible and enthusiastic, • Professional approach to successfully interact with managers/colleagues and external suppliers, • Team player as well as the ability to use own initiative, • Concern for quality, • Information seeking, • Customer focus, • Team working, • Initiative, • Problem solving, • Time management, • Relationship building, • Communication skills Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer. Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons. Our Culture We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers. • Be bold, • Strive for better We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include: • Beazley RACE - Including, understanding and celebrating People of Colour, • Beazley SHE - Successful, High potential, Empowered women in insurance, • Beazley Proud - Our global LGBTQ+ community, • Beazley Wellbeing - Supporting employees with their mental wellbeing, • Internal Pathways (helping you grow into an underwriting role), • iLearn (our own learning & development platform), • LinkedIn Learning, • Mentorship program, • External qualification sponsorship, • Continuing education and tuition reimbursement, • The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization, • Attractive base compensation and discretionary performance related bonus, • Competitively priced medical, dental and vision insurance, • Company paid life, and short- and long-term disability insurance, • 401(k) plan with 5% company match and immediate vesting, • 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs, • Up to $700 reimbursement for home office setup, • Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance, • Up to 26 weeks of fully paid parental leave, • Up to 2.5 days paid annually for volunteering at a charity of your choice Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles. We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them. If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we'll make reasonable adjustments to our processes for you.

Job Overview We are seeking a motivated and detail-oriented IT Support Specialist to join our team for a 13-week contract assignment. In this role, you will provide technical support across desktop and mobile platforms, assist end users, and ensure smooth IT operations within a collaborative team environment. Key Responsibilities • Provide support for Windows-based desktops and mobile devices, • Image and deploy desktop systems, • Troubleshoot hardware and software issues for end users, • Deliver excellent customer service and technical assistance, • Collaborate with team members to resolve technical challenges, • Maintain documentation and follow IT support procedures Required Qualifications • Bachelor’s degree or equivalent work experience, • Ability to work effectively in a team environment, • Strong customer service skills, • Excellent analytical, problem-solving, and communication skills (written and verbal) Preferred Qualifications • Degree in Computer Science or related field, • 1–2 years of relevant IT support experience, • Knowledge of operating systems and databases, • Familiarity with:, • Microsoft Office Suite, Project, and Visio, • UNIX systems, • Oracle and SQL databases, • HL7 standards (including New HL7V), • Understanding of Healthcare Information Systems, • Experience with programming languages such as Java, HTML, Visual Basic, C, C++, or Perl Benefits: Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Job Description Position Description Harlem United is the parent company for Upper Room AIDS Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. The Nurse Practitioner assists with leading the care team and provides guidance to all team members. The Nurse Practitioner is expected to help lead the care team with a commitment to ensuring each team works to the top of his or her license consistently adheres with all protocols. It is expected that the Nurse Practitioner will delegate visits that do not require a physician or Nurse Practitioner to the RN allowing the Nurse Practitioner to dedicate more time to those patients that need to be seen with the scope of practice for the Nurse Practitioner. Nurse Practitioner’s are also expected to ensure that each patient has an individualized care plan with oversight by the PCP and that can be used by each care team member to help facilitate and guide care. Nurse Practitioner are also responsible to provide excellent customer service at all times. Under the supervision of the Medical Director and in accordance with established policies and procedures, the Nurse Practitioner delivers high quality comprehensive primary care, with expertise in HIV, immigrant and homeless care. The AIDS institute Guidelines and the U.S. Preventive Services Task Force (USPSTF) are utilized as resources and guides for accepted standards of care. Essential Job Functions The following duties are mandatory requirements of the job: • Provide excellent customer service at all times, apologizing for any throughput delays, engaging patients with a warm and friendly greeting., • Provide direct patient care, including prevention, screening, diagnosis, and treatment of illness, within their licenses scope of practice and specialty training, • Provides Primary Care, routine and acute care, for scheduled, same day and walk in appointments for face to face encounters as well as telehealth encounters., • Conduct visits per protocol for all patients with chronic conditions under the direction of the physician and addresses urgent and complex issues. Including Initiation of treatment and management of chronic illnesses including, but not limited to, HIV infection, Hepatitis C, substance abuse, asthma, bronchitis, bronchitis, diabetes, lipid disorders, and hypertension., • Identify and delegate visits that can be handled by RN under the supervision of the physician and having notified the patient in advance, • Maintains a professional demeanor at all times, including demonstration of sound moral and ethical character, compassion, adherence to all agency standards for dress and decorum; reports for duty and signs in and out per agency protocol., • Demonstrates proficiency of electronic medical record; including documentation, e-prescribing and coding., • Complies with productivity expectations under the direction of the Medical Director., • Delivers cost effective care, according to evidence based guidelines, • Generates appropriate referrals to ancillary and specialty services including medical, mental health and social based services., • Maintains documentation and e-prescribing practices according to standards of the agency and regulatory agencies including but not limited to history and physical, social history and literacy level as well as care management., • Completes and locks progress notes within 48 hours of client encounter., • Ensure timely prescribing, orders, addressing labs, interpreting of test results, addressing telephone encounters, ordering and reviewing of specialty referrals and consultation reports., • Ensure individualized care plan contains care recommendations, recommend frequency of visits, schedule for tests/screenings and red flags/plan of action, • Performs routine diagnostic and therapeutic procedures according to accepted practice standards., • Assist with assigned PCP’s panel in managing lab results, reviewing consult reports, and reviewing consultation reports as determined by the PCP., • May administer medications according to the same procedure and protocols applied to the nursing staff, • Assists in communicating the management of transitions of members with complex care needs. Discusses and refers complicated patients outside of clinical expertise to appropriate physician., • Provide health education and counseling during visits., • Provides on-call telephone coverage on a rotating schedule., • Assists with direction of care team with commitment to all team members practicing to the top of their license, • Follow all protocols for daily huddle, • Participates in CQI activities., • Attend patient care related meetings as necessary, including but not limited to morning report, case conferences, • Manage coordination of care for individual clients by working with the available resources both internal and external to agency The following duties are to be performed as assigned by the supervisor: • Assists with oversight of care team and be a leader, • Participate in Meetings including Quality of Care, Clinical Training, Business, Peer Review and Journal Club meetings, • Graduate of an Accredited Nurse Practitioner Program, • Licensed and Registered in New York State, • Certified by either the American Academy Nurse Practitioners or American Nurses Credentialing Center (ANCC), • BLS Certified, • Achieves and maintains HIV specialist status, • Possess or obtain within first 90 days of employment a DATA Waiver for Buprenorphine Prescribing authority In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: • Bilingual preferred (English/Spanish or English/French)., • Experience in treating hard to reach populations, including the homeless, immigrants, HIV infected, substance users, and mentally ill., • Desire and ability to work as part of an interdisciplinary team dedicated to the delivery of high quality care., • Leadership abilities with trouble shooting and problem solving skills., • Proficient in use of electronic medical record systems and other technology required for use in the delivery of care., • Track record of positive interpersonal skills with staff, clients, and others., • Willingness to work off hours on special projects as reasonably dictated by Medical Director., • The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required., • The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer., • If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Description The Scientific Computing & Data group at the Icahn School of Medicine at Mount Sinai (ISMMS) accelerates scientific discovery by supporting a high-performance computing and research data ecosystem. This includes a data commons and two clinical research data warehouses: one for ISMMS and one for the Kidney Precision Medicine Project (KPMP), a multi-institutional research consortium () funded by the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK). Both warehouses use Microsoft SQL Server and the OMOP Common Data Model. The Lead Data Warehouse Engineer is a senior technical specialist responsible for leading development, maintenance, and operations of these research data warehouses. The role collaborates with warehouse team members and research stakeholders to expand functionality and integrate new data sources. Data transformations are built in Transact-SQL stored procedures, with SSIS used for orchestration. Responsibilities • Design databases and pipelines that balance functionality, performance, cost, and development time; evaluate technical options with the product manager., • Design, build, test, and maintain ETL/ELT processes using T-SQL stored procedures, SSIS, and SQL Agent; apply metadata-driven design for extensibility., • Serve as a team leader; contribute to project planning, work breakdown, dependency sequencing, and release management., • Develop and promote standards, conventions, design patterns, DevOps/SDLC best practices, and operational procedures for pipelines and warehouse maintenance., • Mentor junior engineers in data warehousing, data engineering skills, and operational support., • Design, build, and maintain data management processes, including loading flat files (csv, tsv, pipe-delimited, JSON)., • Lead design sessions, code walkthroughs, peer reviews, and produce technical documentation., • Tune database objects, stored procedures, and pipelines to optimize performance and minimize compute and storage costs., • Monitor database and pipeline operations; lead troubleshooting and remediation of failures; provide occasional after-hours on-call support., • Collaborate with DBAs and system administrators on backups, performance tuning, statistics/index maintenance, and patching., • Provide high-quality customer service to researchers, clinicians, and internal partners; maintain a science‑driven, customer-focused approach., • Ensure patient privacy and data security in compliance with IRB & cybersecurity policies, HIPAA, 42 CFR Part 2, NYS Article 27-F, and other regulations., • Stay current with emerging technologies to improve capabilities, efficiency, quality, or cost., • Identify improvements in procedures, technology, compliance, and data privacy/security., • Periodically assist DBAs with user provisioning, backups, restorations, capacity planning, and performance monitoring., • Perform related duties as assigned. Qualifications • Bachelor’s degree in a technical field; Master’s preferred., • 12–15 years of related experience, including 7+ years designing, developing, and maintaining relational databases, data pipelines, and dimensional/OLAP warehouses. Preferred • Expert knowledge of data warehousing: 3NF & dimensional modeling (fact table types, SCDs), change data capture, incremental loads, data lineage, source-to-target mappings, pattern-based & parameter-driven development., • Expert-level experience with Microsoft SQL Server technologies: T-SQL, indexing, stored procedures, UDFs, sequences, dynamic SQL, Linked Servers, SSIS, Visual Studio, SSDT, and SQL Agent., • Experience with DevOps/SDLC best practices; Agile (Scrum, Kanban) with JIRA and Confluence; version control with git., • Strong communication and customer service skills for working with researchers, clinicians, administrators, and IT staff., • Excellent critical thinking, problem-solving, multitasking, and collaboration skills; ability to work independently in a fast-paced environment., • Preferred experience with healthcare data (EHR, billing/claims, cost accounting), Epic Clarity/Caboodle, data models (OMOP, i2b2, PCORnet)., • Preferred experience with Azure Synapse, Azure Data Factory, Oracle PL/SQL, PostgreSQL PL/pgSQL., • Experience with SQL Server administration: configuration, performance tuning, partitioning, materialized views, permissions, backups & restorations., • Preferred experience with scripting in Windows & Linux (PowerShell, Python, or similar); HL7; web services/REST APIs; reporting tools like SSRS, Power BI, Tableau. Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $145200 - $217875 annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Status: Contract Assignment Contract Duration: open ended, could extend, could go perm Role: Document Validation Specialist Practice Area: Customer Contact Center Openings: multiple Start Date: ASAP -- Location: 100% Onsite - NYC Shift: Mon - Fri, 9a to 5p (35 hours a week) Pay Rate: $22/hour -- ** Great entry level role in a law firm; recent grads are encourage to apply. ** Open ended contract assignment that could extend, or go perm. Document Validation This role is a critical part of our Client Operations team, ensuring that retained clients’ documentation is accurate, complete, and processed efficiently. Position Overview The Intake Specialist on the Document Validation team is responsible for managing client correspondence, verifying and uploading documents into case management systems, and ensuring compliance with firm standards. This is a highly detail-oriented position requiring accuracy, adaptability, and professionalism. Intake Specialists play a vital role in advancing cases through the pipeline while delivering empathetic and consistent client service. Core Responsibilities • Collect, validate, and upload client documentation across case management platforms., • Manage follow-up communications and shared inboxes., • Review, process, and route physical and digital mail correspondence., • Ensure accurate case file setup and transfer to appropriate systems., • Collaborate seamlessly with Intake, Client Liaison, and Legal teams., • Deliver high-quality customer service in a high-volume call center environment., • Maintain data integrity through precise data entry in case management and CRM systems., • Manage client expectations by explaining the claims process clearly., • Support special projects as needed. Desired Candidate Profile • Adaptable, • Positive and professional attitude, • Detail-oriented, • Quick learner with strong information retention Requirements • Previous experience in client services, call center, or legal support preferred., • Strong organizational and multitasking skills., • Excellent verbal and written communication skills., • High attention to detail and accuracy., • Ability to work effectively in a high-volume, fast-paced environment., • Proficiency with case management or CRM software is a plus.

[SJKP Law Firm] Staff – Washington, D.C. (Legal Coordinator / Legal Secretary / Legal Client Intake Specialist) ■ How to Apply Please submit your resume, cover letter, desired salary, work authorization, and earliest start date to the email address below. • Email Subject Line (Mandatory): DC [Position Title] – [Full Name] ※ Applications that follow the subject line format and provide all required information will proceed to the screening process. Only candidates who pass the initial screening will be contacted individually. ■ Position Details • Location: 1717 K Street NW Washington, DC 20006, • Employment Type: Full-Time, On-site, • Application Deadline: Until the position is filled ■ About SJKP, LLP SJKP, LLP is a global law firm practicing across Corporate, Criminal Defense, Divorce & Family Law, Real Estate, Employment & Labor Law, and Entertainment. We are committed to providing exceptional client service from the very first point of contact through every stage of representation. Beyond securing signed engagements, we seek professionals who think strategically and contribute meaningful value to the firm's sustainable growth. The ideal candidate approaches their responsibilities with integrity, maintains a warm yet professional demeanor, and takes genuine pride in operating as “One Team” by faithfully executing the strategic direction set by our headquarters. To learn more, please visit our website at . ■ Job Overview & Key Responsibilities As SJKP, LLP continues to expand its global legal services, we are recruiting talented individuals to support our business growth and perfect the client experience. We are seeking professionals who can optimize the client journey to ensure our professional legal services are delivered with warmth and clarity. These roles serve as the first point of contact for the firm and act as strategic guides connecting clients and attorneys. Selected candidates will be responsible for client intake, developing retention strategies, and managing professional office operations in line with SJKP, LLP’s global strategy. We welcome applicants who possess a sincere service mindset and strategic thinking along with practical expertise. Selected candidates will play a pivotal role in adding trust and value to every moment a client encounters SJKP, LLP. ■ Open Positions: Lead & Associate Levels ● [General Responsibilities for All Positions] Maintain a professional and trustworthy office environment and communicate brand values to clients. Ensure accurate data management and security using legal case management systems (e.g., Clio). Ensure a smooth workflow through close collaboration with team members and attorneys. ● [Position-Specific Responsibilities] 1. Legal Coordinator (Case Strategy & Sales Management) • Client Intake & Sales Closing: Proactively diagnose and identify the legal needs of prospective clients through inbound and outbound leads, and guide them toward case work flow through clear, persuasive, and solution-oriented communication. Provide a warm, professional, and seamless experience at all touchpoints, including in-person meetings, phone consultations, and video conferences., • Sales Pipeline & Account Assessment: Manage the entire sales pipeline from initial inquiry to final retention. Perform close management of retained clients, including accounts receivable (A/R) management, and execute strategic follow-ups for unconverted leads., • Collaboration with Attorneys: Communicate closely with assigned attorneys to support case retention and ongoing client management. Develop effective consultation strategies and tailored solutions that align with each client’s legal needs and the firm’s strategic objectives., • Performance Tracking & Analysis: Monitor and analyze daily, weekly, and monthly conversion metrics and revenue contributions to identify trends. Optimize performance and continuously refine sales strategies. 2. Legal Secretary (Front Desk Client Service / Case Record Organization & Admin Support) • Reception & Front Office Management: Greet and assist clients and visitors; support clients in completing intake forms. Handle phone calls and online inquiries professionally, maintaining a comfortable and professional office environment for all clients., • Client Intake & Communication: Serve as a primary point of contact for new and existing clients. Gather essential client information and case details via phone or online channels and relay them accurately and promptly to attorneys, providing a professional client experience., • Scheduling & Calendar Coordination: Manage client consultation appointments and efficiently coordinate attorneys' schedules. Update consultation calendars in real-time and prepare related reports to ensure smooth consultation processes., • Case Intake & System Support: Accurately enter and organize client information, consultation notes, and case records in legal case management systems (e.g., Clio). Support administrative tasks such as daily logs and summary reports, maintaining accurate and up-to-date client data., • Office Administration & Operations Support: Handle mail processing, document preparation, filing, scanning, copying, and general administrative tasks. Provide practical support for office operations and contribute to an organized and efficient office environment. 3. Legal Client Intake Specialist • Initial Inquiry Process: Respond to inbound inquiries via phone/online with warmth and professionalism., • Assessment & Scheduling: Conduct initial case assessment and schedule consultations with the professional team., • Documentation: Maintain accurate records of client interactions to ensure a seamless handoff., • Follow-up: Proactively manage follow-ups to ensure high client satisfaction. ■ Qualifications & Preferences ● [Common Requirements] • Experience: 5+ years for Lead level / All experience levels welcome for Associate level., • Education: Bachelor’s Degree required., • Skills: Exceptional communication and a strong client-service mindset., • Attitude: Strong commitment to company protocols and a proactive learning attitude., • Potential: We value future potential and a passion for becoming a high-level expert within the SJKP system. ● [Role-Specific Preferences] 1. Legal Coordinator: Strong closing skills and the ability to build trust are essential. Experience in high-stakes sales (Insurance, Auto, Marketing) or intake management at large law firms/medical institutions is highly preferred., 2. Legal Secretary: Majors in Secretarial Studies, Communications, or related fields. Experience with Clio or other case management systems. Multilingual skills are a significant plus. 3.Legal Client Intake Specialist Basic Requirements: Bachelor’s degree (preferred majors: Communications, Business, Psychology, Law, or related fields). Competencies: Experience in inbound phone handling or face-to-face customer service; a strong service-oriented mindset. Preferences: Interest in the legal service industry; experience with CRM or intake software; Multilingual skills (Highly preferred). ■ Compensation & Benefits ● [Salary Range] 1. Legal Coordinator Lead/Manager: $60,000 - $80,000 Associate/Staff: $40,000 – $60,000 2. Legal Secretary Associate/Staff: $36,000 – $40,000 3.Legal Client Intake Specialist Lead/Manager: $50,000 – $70,000 Associate/Staff: $36,000 – $50,000 ● [Benefits] salary is adjustable based on the individual's skills, experience, and performance. For the Legal Coordinator role, SJKP may provide performance-based incentive bonuses. ※ Please indicate your desired salary in the application email.

Overview Konica Minolta currently has an exciting opportunity for aGCS Client Experience Specialist! Responsibilities • Client Engagement, • Act as a trusted advisor to clients by guiding them through Konica Minolta's Managed Service Delivery methodologies and best practices, • Participate in client discovery sessions to capture detailed requirements for deployments, incident resolution, and solution management, • Collaborate with clients & internal teams to define support roles, document expectations, and influence deliverables to meet strategic objectives, • Account & Project Management, • Serve as the primary point of contact for assigned, high-profile managed accounts, ensuring clear communication and accountability throughout the engagement lifecycle, • Drive onboarding and deployment for enterprise, national, and global accounts by delivering documentation and conducting service team briefings for seamless implementation, • Develop and execute hardware, solution, and service strategies tailored to client needs, while monitoring progress and implementing improvement plans, • Produce detailed monthly and quarterly service performance reports by integrating data from client systems, KM platforms, and fleet tools, • Facilitate Monthly Operations Reviews with clients and internal teams to ensure alignment on performance, goals, and improvement opportunities, • Deliver timely status updates and insights to internal and external stakeholders using clear, multi-channel communication methods, • Document and Process Development, • Create comprehensive implementation guides and operational documentation for technical teams, including deployment and communication templates, • Design and maintain workflows, support processes, and training materials to enhance internal team readiness and consistency, • Operational Support, • Communicate client-specific technical and program requirements to installation teams for accurate deployment of hardware and solutions, • Validate and reconcile client fleet assets across multiple data sources, providing accurate reporting and actionable insights, including opportunities for optimization, • Monitor SLA compliance, resolve escalations promptly, and ensure contractual obligations are operationalized effectively, • Excellent verbal and written communication skills, including platform skills, • Knowledge of systems and applications used to support coordination efforts, • Good understanding of business process workflows, • Good customer service and interpersonal skills, • Good time management skills, • Outstanding presentation skills - verbal and written, • Ability to assess workload and prioritize tasks based on urgency, • Basic networking knowledge & troubleshooting skills, • Ability to problem solve and perform advanced troubleshooting with minimal assistance, • Proficient computer skills- Microsoft Office, Word, Excel, PowerPoint (Access/SQL preferred), • Positive attitude and collaborates well with other team members, • Detail oriented and excellent organizational skills, • Working in team environments and working closely with high level client stakeholders, • Proven track record in problem solving and business process design, • Ability to multi-task work in a fast-paced environment Konica Minolta Business Solutions' (Konica Minolta)journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive___portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20thanniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be___, included on CRN's MSP 500 list numerous times; recognized as the___by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its___. For more information, please visit Konica Minolta___and follow it on___,___,. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such assales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.

UDR is seeking a Resident Service Specialist to join our team at Columbus Square (710 units) located in New York, NY. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager. SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment., 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite., 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time., 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director., 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines., 4. Organize incoming packages systematically and distribute as needed., 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met., 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation., 2. Walk through all amenities daily to ensure they are stocked and in good condition., 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved., 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community., 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls., 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director., 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area., 5. Complete market summary and comp reports as directed., 6. Comply with all Company policies and procedures related to employment., 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job., 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager., 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required., 2. Associate degree in business administration or equivalent, is preferred., 3. Minimum of two years of office experience is required., 4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred., 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Supermicro's Sales Support team is looking to add a dynamic Sales Support Specialist to assist one our Sales teams in managing customers and their orders. The Sales Support Specialist will also be a liaison across internal departments, as well as provide product information to customers and support customer account maintenance. This position is responsible for providing technical and administrative product information to customers as well as daily sales order processing and data entry. If you have a passion for sales and are looking for a great opportunity, Supermicro wants you on our team! • The person will be responsible for sales account maintenance, provide technical and administrative product information, performs daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents, • Monitor inventory, follow up ETA with purchasers, • Act as a liaison between sales, purchasing, production, procurement, and logistics departments, • Provide assistance for intra-company project coordination between sales and non-sales departments, • Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns, • Develop superior customer service relationships with prospects, • Produce daily reports for clients, • Be back-up for the supervisor and team members, • Additional duties per supervisors request, • BA/BS degree preferred, • 5-7 years of relevant industry experience preferred, • Experience in data entry, scheduling production and tracking orders, • A self-starter who can effectively work within a strong team culture, • Must have strong and effective professional communication skills written, speaking, and presentation, • Experience in customer service and dealing with clients directly, problem solving skills a must The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Summary: Under general supervision and in accordance with established policies and procedures, the Systems Analyst position plays a critical role in supporting the Firm's user and technology infrastructure. This position involves extensive interaction with attorneys and support staff while maintaining strict confidentiality of personnel and Firm matters. The ideal candidate must demonstrate strong problem-solving skills, the ability to diagnose, resolve or escalate application, hardware and workflow issues, use soft skills with users and collaborate with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems. Shift: Friday - 12am - 1pm Sat. & Sun. 12am - 12:30pm Essential Duties and Responsibilities: • Serve as initial point of contact for telephone and email inquiries regarding the Firm's software, hardware, and remote technologies directed to the Information Technology department, • Maintain a positive customer-service oriented attitude, patience, and the ability to work as a member of a team, • Troubleshoot and resolve software, hardware, operating system, and networking problems; repair and recover from hardware or software failures, virus infections and other issues; and document resolution on incident tickets, • Serve as initial point of contact for telephone and e-mail inquiries on the Firm's software applications, hardware, printers, and remote technologies directed to the Information Technology department., • Deliver exceptional customer service with patience, professionalism, and a collaborative team-oriented approach., • Ability to manage high-volume workloads in a fast-paced environment while performing essential duties while maintaining focus and resilience. Leveraging exceptional skills in personal organization, strong multitasking, time management, strategic planning, and effective project coordination., • Excellent problem-solving skills and methodology, clear and effective communication and strong interpersonal skills are essential., • Ensure timely updates and follow up on all open ticket-related inquires and effectively manage escalated calls routed to Interdepartmental teams., • Provide onsite desktop support, ensuring timely and effective resolution of users' issues and technical needs., • Provide occasional home visit support for attorneys in the Firm., • Respond to occasional after-hours/emergency support requests as needed., • Responsible for imaging, testing, installing and maintaining all end user IT equipment. This includes desktops, laptops, printers, and electronic devices, along with their associated software and peripherals., • Maintain accurate records of all maintenance, inventory and security measures associated with the Firm's inventory., • Safely lift and transport equipment weighing up to 50 pounds., • Stay current with emerging technological developments in software/hardware, systems and application support, and management and user support practices. This includes reading publications, participating in mail lists and on-line communities, attending conferences and workshops. Knowledge, Skills, and Abilities Required: • Experience providing telephone based technical support and/or desk side technical support., • Ability to communicate technical subjects to non-technical staff., • Proven track record of being detail-oriented, with outstanding follow-through., • Strong knowledge of PC systems and MAC systems (desktop and laptop), and wireless devices and printer hardware., • Experience supporting mobile devices or with Mobile Device Management platforms (Intune)., • Experience with entering and tracking tickets in an incident management system (ServiceNow)., • Knowledge of VOIP technology telephone system a plus., • Experience with Active Directory and MS Exchange., • Understanding the basic use of CMD and PowerShell., • Ability to troubleshoot wireless handheld devices (Android, iPhone, iPad, etc)., • Ability to troubleshoot remote technologies (RDP, VPN, F5, Global Protect, etc.)., • Strong adherence to IT compliance procedures and documentation standards., • Knowledge of Audio/Visual systems a plus. Education and Experience: • Associate degree in a computer-related discipline required (equivalent technical experience may substitute on a year-for-year basis)., • 1-3 years of experience in a technical environment., • Experience supporting Windows 10 and Windows 11, Office 2016 and Office 365, iManage, iWorks, Payne, Litera, and other legal specific applications., • Prior law firm experience a plus. Working Conditions: • Normal office environment with little exposure to excessive noise, dust, temperature, etc. Windows OS, MS Office, VPN, mobile devices, Macs, ticketing system, iManage, ServiceNow, legal experience Windows OS,MS Office,VPN,mobile devices,Macs,ticketing system Candidates must have excellent communication and customer service skills. Expert Level This is a Permanent position based out of New York, NY. The pay range for this position is $90000.00 - $105000.00/yr. Medical, Dental insurance, holiday pay, overtime pay, PTO, excellent retirement plan This is a fully onsite position in New York,NY. This position is anticipated to close on Apr 14, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Harmony Biosciences is recruiting for a Specialty Territory Manager in our Manhattan territory. In this role you will be asked to meet and exceed the sales goals in your respective geography. You will need to be a specialist in championing scientific and clinical information of Harmony Biosciences products to ensure that you are viewed as a clinical expert and become a valued source of information for healthcare professionals (HCPs) and their staff. You will also be expected to demonstrate a high level of professionalism, competency and to operate in a compliant manner at all times while achieving your respective objectives. Responsibilities include but are not limited to: • Focus on driving growth to meet or exceed sales forecast for Harmony products while ensuring compliant selling activities., • Develop business plans for your specific territory and execute all sales and marketing business strategies aligned with Harmony corporate objectives., • Cultivate and maintain long term business relationships with key accounts and key opinion leaders., • Effectively manage a territory call plan with varying customer reach and frequency requirements; leverage sales data and analytics to optimize territory call plan to achieve established business objectives., • Meet or exceed product and brand strategy training targets and certifications including product attribute / message understanding, awareness, and knowledge of competitive products, as well as related disease and patient management strategies., • Operate as a team player, cooperating with partners and internal/external colleagues to reach common goals., • Share best practices and actively participate in Regional and National meetings., • Collaborate with key stakeholders across the organization in support of your business objectives., • Responsible for operating the company motor vehicle using safe driving practices, knowledge of and compliance with all company policies, and obeying all traffic laws., • Process all company related expenses in a timely manner and compliantly pursuant to Harmony policies and procedures. Qualifications: • Bachelor's Degree in business or related field required, • 5+ years of experience within pharmaceutical or biotechnology sales required; Rare Disease, Sleep Medicine or CNS experience strongly preferred, • Consistently meets or exceeds sales targets, • Experience selling a product that requires extensive coordination with patient services with an understand HUB services, • Ability to interpret market research, data, and sales analytics to develop a territory business plan to achieve territory business objectives, • Proficiency to develop strategic long-term relationships with customers aimed at helping patients and achieving business results, • Must live within the territory boundaries Physical demands and work environment: • This position will require up to 50% travel, depending on geography; Some travel will be required to attend meetings on a local and national basis and training sessions., • Valid US Driver's License with safe driving record is required., • While performing the duties of this job, the noise level in the work environment is usually quiet., • Specific vision abilities required by this job include: Close vision., • Manual dexterity required to use computers, tablets, and cell phone., • The employee must occasionally lift and /or move more than 20 pounds., • Continuous sitting for prolonged periods. The anticipated base salary range for fully qualified candidates applying for this position is $150,000 - $185,000 plus incentive compensation. Factors such as relevant experience, education, duration of experience, and length of industry experience will influence the actual salary offered. What can Harmony offer you? • Medical, Vision and Dental benefits the first of the month following start date, • Generous paid time off and Company designated Holidays, • Company paid Disability benefits and Life Insurance coverage, • 401(k) Retirement Savings Plan, • Paid Parental leave, • Employee Stock Purchase Plan (ESPP), • Company sponsored wellness programs, • Professional development initiatives and continuous learning opportunities, • A certified Great Place to Work for eight consecutive years based on our positive, values-based company culture Want to see our latest job opportunities? Follow us on ___! Harmony Biosciences is a pharmaceutical company headquartered in Plymouth Meeting, PA. The company was established in October 2017 with a vision to provide novel treatment options for people living with rare, neurological disorders who have unmet medical needs. For more information on Harmony Biosciences, visit ___ Harmony Biosciences is an Equal Opportunity, e-Verify Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Recruitment agencies please note: Harmony Biosciences will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation. #LI-Remote

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! We are seeking a dynamic and results-drivenProfessional Services Sales specialist to join our Professional Services team as an individual contributor. This pivotal role will drive services opportunities and strengthen our professional services portfolio across the AMER region. You will partner closely with Sales, Customer Success, and our partner ecosystem to develop, position, and sell services that deliver measurable customer outcomes. This role requires a strong grasp of customer needs, solution scoping, and implementation strategies. You will be responsible for defining project requirements, shaping proposals and contracts, and ensuring successful delivery. As an experienced Technology Services consultant, you will work in close collaboration with the AMER Professional Services Leader, Sales and Customer Success leadership, and the services delivery team to advance our growth strategy. Your Impact Own the Service Sales Process • Lead the end-to-end sales process for Professional Services in AMER and other assigned markets, • Define and execute the go-to-market strategy to drive services bookings, • Partner with account executives and solution sales teams to identify, position, and close services opportunities, • Lead discovery sessions to understand customer objectives and align tailored services proposals, • Position the value of Professional Services in delivering outcomes, • Translate technology capabilities into solution roadmaps and measurable business value, • Develop high-quality proposals and Statements of Work (SOWs), • Collaborate with Services, Product, and Sales teams to evolve and package service offerings, • Identify gaps and create new offerings to drive incremental revenue, • Services Revenue and Margin Impact: Bookings, attach rate, expansions, margin, • Net New ACV Impact: Growth in NNACV, • Strong background in Technology Services and consulting, • Proven success in selling services within large, complex enterprise environments, • Excellent client-facing and relationship management skills, • Experience selling into multiple business functions, industries, and use cases, • Deep understanding of software implementation lifecycles, including architecture, requirements, data integration, and process optimisation, • Knowledge of services methodologies and experience leading successful engagements that delivered measurable business value, • Familiarity with Anaplan or other EPM technologies (desirable) #LI-Remote Base Salary Range:$190,000—$257,000 USD Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: Join our mission to infuse cutting-edge AI/ML/GenAI into pharmacy benefits as a Senior Machine Learning Engineer. We are looking for an experienced software engineer with machine learning expertise to join us in expanding our AI capabilities, enabling increased productivity and magical experiences in our products and services. In this role you will be expected to design and implement complex AI systems that leverage ML models for NLP, NLG, multimodal data analysis, chatbots, and RAG-based QnA. The ideal candidate should be passionate about applying AI/ML concepts to difficult problems and develop scalable solutions. We want people who like working in a collaborative team environment and enjoy creating practical, efficient, and high-performance software that leverages Large Language Models (LLM), Multimodal Language Models(MLM), and other ML models and techniques to build amazing capabilities for our customers, partners, and employees. Most importantly, we are a mission-oriented, high-growth startup and we are looking for folks that are excited to be part of our journey to make lasting impact towards transforming healthcare. Responsibilities: * Design, develop, and productionize machine learning (ML) solutions in the fields of Document understanding, Search and QnA, GenAI, Virtual Agents, etc. * Develop and maintain backend services using Python, focusing on AI-driven applications. * Design and implement APIs for seamless integration with AI models and services. * Collaborate with product managers, engineers, and other stakeholders as a specialist and subject matter expert in machine learning. * Work across the complete lifecycle of ML model development, including problem definition, data exploration, feature engineering, model training, validation, and deployment. * Participate in code reviews, testing, and quality assurance processes. * Troubleshoot and resolve technical issues related to AI model, integration, deployment and backend services. * Implement system telemetry, A/B testing and other statistical methods to validate the effectiveness of AI models. Ensure the integrity and robustness of ML solutions by developing automated testing and validation processes. * Document and communicate development processes, system designs, and architectural decisions. * Ensure the security and compliance of healthcare data, adhering to HIPAA regulations. Bachelor's or Master's degree in Computer Science, Machine Learning, or a related quantitative field. * Minimum 6+ years of experience in industry with a strong focus on ML solutions development and production deployment. * Strong grasp of OOP, Design Patterns, efficient algorithms, and quality software development. * Strong proficiency in Python and familiarity with ML libraries such as PyTorch. * Statistical Machine Learning and Artificial Intelligence in the context of NLP, Speech, RAG, Virtual Agents, and/or Document Processing technologies * Familiarity with cloud platforms such as AWS or Azure. * Familiarity with GenAI services such as OpenAI GPT, Anthropic Claude, Google Gemma etc. Experience developing and fine-tuning prompts on any of the GenAI services * Excellent problem-solving skills, attention to detail, and a strong capacity for logical thinking. * Passion for customer, innovation, product quality, service excellence, and test engineering * The ability to work collaboratively across multiple disciplines in an extremely fast-paced, startup environment. * Experience working with microservices/an API-based application paradigm. * Good written communication skills that enable collaboration in a remote environment. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Salary Range$180,000—$220,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role The Cloud Operations Specialist is responsible for managing end-to-end deal registration activities across cloud vendor portals to ensure accurate submissions, secure partner incentives, and prevent channel conflict. This role serves as a critical liaison between field sales, channel partners, and internal operations teams, ensuring data integrity, process consistency, and timely resolution of registration issues. The ideal candidate brings strong cloud knowledge, operational discipline, and a customer-service mindset to support evolving cloud sales programs. Key Responsibilities Deal Registration Management • Submit, track, and validate deal registrations in cloud vendor portals to secure partner credits, incentives, and protections., • Monitor registration status, approval timelines, and expiration dates to ensure opportunities remain compliant and active., • Respond to inbound requests related to deal registration status, corrections, or re-submissions., • Troubleshoot and resolve issues with rejected, delayed, or disputed registrations., • Maintain accurate and up-to-date records in Salesforce and vendor portals, including registration status, partner information, and opportunity details., • Ensure alignment between Salesforce data and vendor systems to support reporting, forecasting, and audit readiness., • Act as a liaison between field sales teams, channel partners, and internal partner or sales operations teams., • Communicate clearly and proactively to resolve registration issues and set expectations on timelines and requirements., • Document and standardize deal registration submission requirements across vendors., • Develop and maintain Standard Operating Procedures (SOPs), job aids, and reference materials to support consistent and efficient registrations., • Apply working knowledge of cloud platforms and offerings to accurately register opportunities and select appropriate solutions. Experience • 1-3 years' experience in sales operations, partner operations, or a back-office support role, preferably within a professional services or cloud-focused environment., • Demonstrated cloud aptitude is required., • Hands-on experience using Salesforce for opportunity and data management., • Strong analytical skills with exceptional attention to detail., • Proficiency in Excel, including data validation, reporting, and reconciliation., • Excellent written and verbal communication skills., • Comfortable working cross-functionally with sales, partner teams, and external stakeholders. Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit . Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: Presidio's EEO Policy Statement is available here: Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-FI Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Summary: Under general supervision and in accordance with established policies and procedures, the Systems Analyst position plays a critical role in supporting the Firm's user and technology infrastructure. This position involves extensive interaction with attorneys and support staff while maintaining strict confidentiality of personnel and Firm matters. The ideal candidate must demonstrate strong problem-solving skills, the ability to diagnose, resolve or escalate application, hardware and workflow issues, use soft skills with users and collaborate with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems. Shift: Monday - Friday 12 am (midnight) - 8 am Essential Duties and Responsibilities: • Serve as initial point of contact for telephone and email inquiries regarding the Firm's software, hardware, and remote technologies directed to the Information Technology department, • Maintain a positive customer-service oriented attitude, patience, and the ability to work as a member of a team, • Troubleshoot and resolve software, hardware, operating system, and networking problems; repair and recover from hardware or software failures, virus infections and other issues; and document resolution on incident tickets, • Serve as initial point of contact for telephone and e-mail inquiries on the Firm's software applications, hardware, printers, and remote technologies directed to the Information Technology department., • Deliver exceptional customer service with patience, professionalism, and a collaborative team-oriented approach., • Ability to manage high-volume workloads in a fast-paced environment while performing essential duties while maintaining focus and resilience. Leveraging exceptional skills in personal organization, strong multitasking, time management, strategic planning, and effective project coordination., • Excellent problem-solving skills and methodology, clear and effective communication and strong interpersonal skills are essential., • Ensure timely updates and follow up on all open ticket-related inquires and effectively manage escalated calls routed to Interdepartmental teams., • Provide onsite desktop support, ensuring timely and effective resolution of users' issues and technical needs., • Provide occasional home visit support for attorneys in the Firm., • Respond to occasional after-hours/emergency support requests as needed., • Responsible for imaging, testing, installing and maintaining all end user IT equipment. This includes desktops, laptops, printers, and electronic devices, along with their associated software and peripherals., • Maintain accurate records of all maintenance, inventory and security measures associated with the Firm's inventory., • Safely lift and transport equipment weighing up to 50 pounds., • Stay current with emerging technological developments in software/hardware, systems and application support, and management and user support practices. This includes reading publications, participating in mail lists and on-line communities, attending conferences and workshops. Knowledge, Skills, and Abilities Required: • Experience providing telephone based technical support and/or desk side technical support., • Ability to communicate technical subjects to non-technical staff., • Proven track record of being detail-oriented, with outstanding follow-through., • Strong knowledge of PC systems and MAC systems (desktop and laptop), and wireless devices and printer hardware., • Experience supporting mobile devices or with Mobile Device Management platforms (Intune)., • Experience with entering and tracking tickets in an incident management system (ServiceNow)., • Knowledge of VOIP technology telephone system a plus., • Experience with Active Directory and MS Exchange., • Understanding the basic use of CMD and PowerShell., • Ability to troubleshoot wireless handheld devices (Android, iPhone, iPad, etc)., • Ability to troubleshoot remote technologies (RDP, VPN, F5, Global Protect, etc.)., • Strong adherence to IT compliance procedures and documentation standards., • Knowledge of Audio/Visual systems a plus. Education and Experience: • Associate degree in a computer-related discipline required (equivalent technical experience may substitute on a year-for-year basis)., • 1-3 years of experience in a technical environment., • Experience supporting Windows 10 and Windows 11, Office 2016 and Office 365, iManage, iWorks, Payne, Litera, and other legal specific applications., • Prior law firm experience a plus. Working Conditions: • Normal office environment with little exposure to excessive noise, dust, temperature, etc. Windows OS, MS Office, VPN, mobile devices, Macs, ticketing system, iManage, ServiceNow, legal experience, Intune Windows OS,MS Office,VPN,mobile devices,Macs,ticketing system Candidates must have excellent communication and customer service skills. Expert Level This is a Permanent position based out of New York, NY. The pay range for this position is $90000.00 - $105000.00/yr. Medical, Dental, holiday pay, PTO, retirement plan This is a fully onsite position in New York,NY. This position is anticipated to close on Apr 15, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.