Customer service specialist jobs in Buffalo, New YorkCreate job alerts

Job Description Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world. The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities. Purpose of Role The Financial Aid Specialist assists with the day-to-day operations of the Financial Aid office and ensuring the effective delivery of financial aid services to students. About This Opportunity Joining our Financial Aid team, the Financial Aid Specialist will be responsible for the following: • Prepare financial aid files for all students., • Review packaging summary reports to identify first-year and transfer students in need of packaging., • Assist with all aspects of federal work study: monitor federal work study earnings; post final federal work study earnings in Colleague at year-end; provide financial aid work study eligibility status information to HR Student Employment Coordinator as needed., • Front-facing position: greet office visitors, answer phones, respond to emails., • Open, sort and file mail. • File financial aid folders in appropriate file cabinet., • Check all outgoing aid packages/letters for accuracy., • Track and order office supplies and print materials as necessary., • Create file folders for new incoming students., • Assists with supervision of student work study in Financial Aid office., • Perform other duties as assigned. Required Qualifications • High school diploma or equivalent, • Previous customer service experience preferred., • Previous banking or financial aid experience preferred Total Compensation Daemen University offers a robust total compensation package that includes: • Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan., • Dental insurance through the Guardian network., • Vision insurance through the Guardian network, and an option between the VSP or Davis plans., • An 8% employer contribution to the retirement savings account when employees contribute just 5%., • Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000., • Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions., • Generous time off for administrative and staff employees. Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine. Job Posted by ApplicantPro

Job Description Overview CTG is seeking to fill a Mortgage Processing Specialist opening for our client in Cheektowaga, NY. Location: Cheektowaga, NY Duration: 12 months Overview: The Mortgage Processing Specialist is responsible for processing conventional and government loan requests in compliance with product, underwriting, and investor guidelines. This role ensures a seamless application experience by maintaining effective communication with all parties involved and ensuring adherence to regulatory requirements. Primary Responsibilities: • Maintain effective communication with customers, brokers, loan officers, and co-workers throughout the loan application process., • Collaborate with internal departments and external organizations to gather necessary documentation (e.g., Verification of Employment, IRS Transcripts, title search, appraisals)., • Notify relevant parties of any irregularities concerning mortgage guidelines immediately., • Monitor and update credit reports, appraisals, and documentation to ensure all underwriting conditions are satisfied., • Perform administrative duties, including preparing and mailing commitment letters, reviewing title and homeowners insurance, and updating loan conditions., • Ensure compliance with regulatory requirements and internal standards., • Identify and escalate risk-related issues to management., • Promote a diverse work environment that reflects the M&T Bank brand., • Complete other related duties as assigned. Scope of Responsibilities: Work closely with internal and external customers, including co-workers, borrowers, and loan officers. Supervisory/Managerial Responsibilities: None Education and Experience Required: • Associate's degree with a minimum of one year of mortgage industry experience or two years of equivalent work experience, OR three years of equivalent work experience including one year in the mortgage industry., • Six months of specific M&T Bank mortgage processing experience plus an additional 6-12 months in customer service, operations, or financial services., • Proficiency in PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software. Education and Experience Preferred: • Ability to make sound decisions based on available information., • Knowledge of product, investor, and compliance requirements., • Flexibility to adapt to changes in a fast-paced mortgage environment., • Excellent verbal and written communication skills., • Highly organized with multitasking capabilities and strong attention to detail., • Ability to prioritize workload effectively and work collaboratively in a team environment., • Strong work ethic, reliability, and dependability. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at . Kindly forward this to any other interested parties. Thank you!

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Dental insurance, • Health insurance, • Paid time off Were looking for an enthusiastic, knowledgeable Exercise Specialist to join our team at the Clarence Medically Oriented Gym (MOG). This part-time role includes a mix of morning and afternoon shifts and offers a unique opportunity to work with both medically compromised and general fitness populations. If youre passionate about helping people move better, feel stronger, and live healthier livesand you thrive in a collaborative, patient-centered environmentthis is the perfect role for you. What Youll Do Youll play a key role in supporting our members through safe, effective, and personalized fitness services. Responsibilities include: • Delivering high-quality MOG services, including member evaluations, exercise prescriptions, personal training, stretching services, and specialty programming., • Leading engaging group exercise classes with a focus on safety and proper technique., • Tracking member progress, entering data, and supporting retention through relationship-building., • Assisting with revenue-generating services and reporting monthly membership metrics., • Addressing day-to-day member questions and ensuring a positive experience., • Participating in staff meetings, community outreach, health promotion events, and supporting student interns., • Collaborating with and reporting to the MOG Director. Qualifications & Skills • Bachelors degree in Exercise Science or a closely related field (required), • Current CPR/AED (hands-on) and First Aid certification (required), • Personal Training certification from a nationally accredited organization (ACSM, NASM, NSCA, etc.) preferred, • Group Exercise certification (AFAA, ACE, NASM, etc.) preferred, • Strong communication skills, leadership qualities, and the ability to problem-solve, multitask, and work independently, • Passion for fitness, patient care, and helping individuals improve their overall well-being This refined version presents the role clearly, highlights what makes it meaningful, and communicates expectations in an attractive, candidate-friendly way. Let me know if youd like a matching About Us section or Indeed-optimized version! You said: indeed optimized ChatGPT said: Here is an Indeed-optimized, clear, keyword-rich version designed to attract strong candidates and improve search visibility: Exercise Specialist Part-Time (Clarence, NY | Medically Oriented Gym) Part-Time | Morning & Afternoon Shifts | Supportive Team Environment We are seeking a motivated and knowledgeable Exercise Specialist to join our team at the Clarence Medically Oriented Gym (MOG). This role is ideal for someone who is passionate about fitness, enjoys helping others, and is confident working with both medically compromised and general fitness populations. If youre energetic, professional, and ready to make a meaningful impact, wed love to meet you. Key Responsibilities • Provide high-quality MOG services, including:, • Member evaluations and fitness assessments, • Exercise prescription and updates, • Personal training and 1:1 medical fitness services, • Assisted stretching, percussion gun, and compression pump sessions, • Basic nutrition guidance, • Lead safe, engaging group fitness classes., • Build strong relationships with members to support retention and outcomes., • Accurately enter member data and track progress in our software systems., • Support revenue growth through personal training, specialty services, and membership renewals., • Report monthly metrics including member transitions, renewals, evaluations, and attendance., • Assist with daily member concerns and provide excellent customer service., • Participate in staff meetings, community outreach, and health promotion events., • Support student interns as needed., • Report directly to the MOG Director. Qualifications • Bachelors degree in Exercise Science or a related field (required), • Current CPR/AED (hands-on) and First Aid certification (required), • Nationally accredited Personal Training certification (ACSM, NASM, NSCA, etc.) preferred, • Group Exercise certification (AFAA, ACE, NASM, etc.) preferred, • Strong communication, organizational, and leadership skills, • Ability to work independently, problem-solve, and take initiative, • Passion for fitness, wellness, and improving patient outcomes If youre dedicated to helping people improve their health and enjoy working in a dynamic, supportive environment, we encourage you to apply today.

Job Description Remote/ In-Office/Hybrid Real Estate Sales Follow-up Specialist/ Lead Manager Our real estate team is expanding quickly and we’re searching for a full-time Lead Manager/ Follow-up Specialist to help us succeed! You’ll serve as the compassionate voice of our company who will also be fielding inbound calls from prospective sellers, qualifying them, and scheduling appointments to meet with our acquisitions team. Additionally, you will be making outbound calls to previous leads in our system, and making offers on homes. If you're looking to join a growing team, start your application today! Compensation: $35,000 - $45,000+ yearly Responsibilities: • Answer inbound inquiries and calls, discover motivation for selling, and make sure they feel seen and heard, • Manage team member schedules, including setting appointments for acquisition members, • Following up on all leads with a core focus on converting those to appointments, building rapport with the sellers, and following up on all appointments ensuring success for each completed appointment, • Collaborating with team members to ensure all leads are followed up on appropriatelyQualifications:, • Experience setting appointments, • Experience in real estate, • CRM experience, • Sales or customer service experience, • Strong computer and data entry skills, • Experience in negotiatingAbout Company Since 2019, Buffalo Brick & Mortar has been a high-performing real estate investment firm that takes great pride in solving homeowners’ problems and purchasing homes in the Western New York area. We work with homeowners who are seeking to sell their homes directly to an investor and avoid the traditional real estate sales model. Our goal is to create win/win situations with our clients. We close fast, buy the home “as-is,” and have an outstanding reputation. We are a growing team in a fun environment with great vibes!

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Accounts and Billing Specialist is responsible for helping clients understand their insurance coverage, account balances, and financial responsibilities. This role focuses on providing clear, compassionate communication to ensure clients are informed about their benefits, co-pays, and any out-of-pocket costs. Key duties include explaining billing statements, setting up payment arrangements, resolving account discrepancies, and assisting clients with questions related to claims or balances. The position works closely with clinical and administrative staff to support a positive client experience. A strong understanding of behavioral health and medical billing, CPT and ICD-10 coding, and insurance regulations is essential to ensure compliance and effective account resolution. WHAT YOU'LL DO • Serve as the primary point of contact for clients regarding billing inquiries, insurance coverage, and account balances., • Communicate clearly and compassionately with clients to explain benefits, co-pays, deductibles, and out-of-pocket expenses., • Review and interpret Explanation of Benefits (EOBs) to help clients understand payment and denial information., • Establish and manage payment arrangements, following agency policies and financial guidelines., • Investigate and resolve account discrepancies, billing errors, or denied claims in a timely manner., • Notifying clients of overpayment and ensuring refund is issued with 60 days in collaboration with finance team., • Collaborate with clinical and administrative staff to verify client insurance coverage and ensure accurate claim submission., • Maintain detailed and confidential client account records in compliance with HIPAA and agency standards., • Maintain up-to-date knowledge of billing regulations, payer policies, and coding updates., • Monitor outstanding balances and follow up with clients and payers as needed to ensure timely payment., • Collaborate with providers, front office staff, and other departments to resolve billing discrepancies., • Support a positive client experience by providing responsive, respectful, and solution-oriented service., • Assist in preparing client statements and responding to billing inquiries., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. QUALIFICATIONSEducation and Experience • Certified Professional Coder certification is strongly preferred., • Associate's Degree in Accounting, Business Management, Healthcare Management, or a related field required., • Bachelor's degree preferred. Equivalent experience may be considered in lieu of formal education., • Minimum of 2-3 years of experience in medical or behavioral health billing, patient accounts or healthcare revenue management. Knowledge, Skills & Abilities: • Excellent interpersonal, communication, and problem-solving skills., • Ability to work independently and handle confidential information with discretion., • Must have good typing, data entry and mathematical skills., • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong computer skills, especially with electronic medical records, Outlook, Word, Excel, PowerPoint, and web-based health information systems. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $29 - $32 per hour, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and support services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer focused. Here are some of the benefits we provide: • Paid Time Off & Holidays, • 401(k) with employer match, • Medical/Dental/Vision insurance, • Health Savings Account (HSA) and Flexible Spending Account (FSA), • HSA employer contribution, • Life and Disability insurance, • Wellness Program (participation incentives), • Employee Assistance Program, • Competitive pay The Accounts Payable Specialist will be responsible for managing the full cycle of accounts payable, ensuring accurate and timely invoice processing, payment execution, vendor reconciliation, and credit card program administration. This role requires strong attention to detail, organizational excellence, and effective communication with internal partners and external vendors. What are we looking for: • High School Diploma required. Associate degree in Accounting, Finance, or related field, preferred., • Two (2) years of progressive accounts payable or general accounting experience in a high-volume environment, required., • Proficiency in Microsoft Office Suite with emphasis on Excel., • Experience working in an ERP system, required., • Familiarity with expense management software, preferred., • Knowledge of accounts payable processes, three-way matching, vendor reconciliation, and payment execution, required., • Knowledge of federal and state reporting requirements for third-party payments., • Experience supporting a corporate credit card program or similar financial administration. Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training. Job Posted by ApplicantPro

Job Description Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: • Paid Time Off & Holidays, • 401(k) with employer match, • Medical/Dental/Vision insurance, • Health Savings Account (HSA) and Flexible Spending Account (FSA), • HSA employer contribution, • Life and Disability insurance, • Wellness Program (participation incentives), • Employee Assistance Program, • Competitive pay The Senior Paralegal- Construction serves as Stark Tech's in-house legal resource, partnering with leadership and outside counsel to oversee legal operations, compliance, and corporate documentation across integration, controls, and energy projects. This role drives process improvements, establishes and maintains legal standards, and provides subject matter expertise on construction-adjacent legal processes. The Senior Legal Operations Specialist also supports the evaluation and integration of legal technology solutions that enhance efficiency and align with Stark Tech's operational platforms What are we looking for • Bachelor's degree in Legal Studies or related field required., • ABA-approved paralegal certificate, required., • Seven (7) years, progressively responsible paralegal experience with at least three (3) years in construction, engineering, technology contracting, or related industries, required., • Proficiency with contract management systems, MS 365, and document redlining tools, required., • Knowledge: Contract law principles, public procurement processes, multi-state compliance considerations, insurance/indemnity provisions, and data privacy/security clauses, required, • Strong communication and customer service skills required., • Experience selecting and implementing contract management software, • Ability to adapt and be flexible in a changing environment., • Ability to multi-task, work under pressure and meet deadlines required. Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training. Job Posted by ApplicantPro

Job Description * Please note this is a 3rd shift (overnight) position* Job purpose As a Warehouse Supervisor, one will be responsible for managing and maintaining the highest standards with regards to safety, quality, efficiencies, spoilage, and customer service/satisfaction. Working in conjunction with the Facility Manager to maintain inventory levels, warehouse, Warehouse Management Systems (WMS), and executing all supply chain initiatives. Duties and responsibilities • Leads, motivates, trains and coordinates daily shift operations to assure product flow within the warehouse while meeting safety, quantity, and efficiencies requirements., • Facilitates problem solving and develops action plans to address labor performance issues and achieve key performance indicator goals., • Understands financial drivers in the form of budgets, cost, yields, operating plans, etc., and can schedule and manage warehouse operations to ensure maximum production for minimum cost., • Ensures all guidelines of good manufacturing practice and OSHA standards are in compliance. Leads health, safety, and environmental processes for the warehouse areas., • Leads and develops a high performing work organization that maximizes employee teamwork, contributions, suggestions and decisions., • Maintains a clean and sanitary warehouse which is audit ready at all times., • Provides for effective employee relations within the operations unit by ensuring that employment practices are fair and consistent., • Assures that time commitments are met for outbound and inbound shipments., • High School Diploma or GED, • Two to Three (2-3) years of previous supervisory experience., • Five (5) years of warehouse experience., • Knowledge of WMS and Microsoft applications (Word, Excel, Outlook) is preferred., • Strong leadership skills in developing high performing work organizations., • Strong written and verbal communication skills., • Basic math skills., • Must wear safety boots/shoes., • Warehouse Specialist

Job DescriptionDescription: Venture Forthe is a leading health care agency in Western New York that operates on the fundamental premise that every individual has the right to make their own choices; we advocate for the needs and goals of our clients. The clinical department at Venture Forthe focuses on HCBS (Home and Community Based Services)/CORE (Community Orientation Recovery and Empowerment Services) programs under the direction of the Office of Mental Health. The goal of the CORE/HCBS program derives around the focus of increased behavioral health and addiction recovery through an outpatient system. This includes providing clients with the tools, resources, and skills they can utilize to help in their recovery journey. We can proudly say that we have helped our clients reach milestones such as obtaining a higher education degree, grow relationships with friend and family members and regain the ability to be fully independent in the community. Peer Support Specialists work closely with individuals in our program to advocate for them in their recovery journey. This includes supporting individuals with their goals and provide guidance to them in a non-clinician geared role. These individuals will work with clients in their home/community to provide this support which could look like a walk in the park or maybe getting a cup of coffee. Peers will have supervisions on either a bi weekly or weekly basis to ensure the goals of the individual are coming to fruition and ensure their own success in the role. PEER SUPPORT SPECIALIST RESPONSIIBILITIES: • Advocate for clients in their recovery journey, • Provide individualized guidance and support to clients, • Support clients with their goals, • Complete documentation and progress notes after appointments, • Meet with clients in their home/community to provide support, • Bi weekly or weekly supervisions, • Participation in recovery activities (i.e., eating together at a restaurant or attend a social event (concert or recovery celebration event))., • Provide support with transitional services (i.e., bridge from institutions to home, bridge from general hospitals to home, or bridge from individuals home to community). Required travel: 100% Requirements: PEER SUPPORT SPECIALISTS REQUIREMENTS: • New York State Certified Peer Specialist (NYCPS) or Certified Recovery Peer Advocate (CRPA) required. Provisional certifications accepted., • At least 18 years of age, • Must identify as being actively in recovery from a mental health condition or major life disruption ( as an event or series of events that leads to interruption in one’s health, home, purpose or community) and self-disclose one’s mental health recovery journey, • Possess a high school diploma or GED, • Satisfactory writing ability, • Maintains appropriate office presence;, • Responsible and cooperative with participants/families, supervisors, fellow employees, and providers;, • Maintains friendly working atmosphere;, • Maintains professional attitude;, • Maintains professional appearance;, • Accepts constructive criticism as evidenced by appropriate changes in behavior;, • Utilizes established channels of communication;, • Recognizes, accepts and respects people as individuals; and, • Recognizes limitations and seeks assistance appropriately.

Job Description Recent demographic, economic, and global trends have created enormous opportunities for Financial Services Representatives. Financial growth. Personal satisfaction. Opportunity to advance. Control, flexibility and work life blending. This career can offer many benefits, advantages and rewards that many jobs simply cannot provide. At MassMutual New York State, we are a team of dedicated, passionate professionals, committed to making a positive difference in the lives of others, while pursuing a profession that will provide financial growth, personal satisfaction, work life blending, a sense of ownership and pride that comes with the opportunity to build a business for yourself, but not by yourself. As we continue in our successful growth, already an established industry leader, we are looking for: · self-motivated, driven and ambitious entrepreneurial individuals who want to seize the opportunity to build a significant, sustainable financial services practice, and · be willing to put in the effort, commitment and work ethic to realize their goals · while achieving this through a greater good, who genuinely want the ability to bring peace of mind and financial security to others. Could this be you? Our local agency offers a unique business model with top leadership combining to have over 175 years of industry experience. · Turnkey marketing programs to help you launch and build your business · Extensive training and ongoing education through a varied curriculum, to include: 1 on 1 sessions, mentors, joint work, specialist advisors, classroom training, online training with MassMutual University, Hoopis Performance Network and ongoing education opportunities through the American College. · Support: locally for all areas of your practice, together with the backing and resources of a Fortune 500® company, and third largest broker dealer. · Benefits* include: subsidized health insurance, 401k with match, cash balance pension plan, new advisor start up incentive based subsidy, competitive compensation, bonuses, monthly allowances. · Access to a wide selection of insurance and investment products, not limited to proprietary products. Additionally, we offer non-MassMutual solutions through Ash Brokerage and Crump platforms. Your Responsibilities Will Include: · building a client base, executing marketing strategies · conducting financial reviews and assessments, designing and implementing financial plans · collaborating with your fellow advisors and support team · learning industry fundamentals and moving into advanced markets and financial concepts · serving clients with care, compassion, and integrity Preferred Skills And Experience People from all walks have life and all ages have become successful financial advisors. So, we are always interested in talking with the individual who can share in our vision and our passion. However, some skills/experience that could prove beneficial for this career: · Bachelor’s degree or equivalent work experience · Life and Health Insurance license and/or Series 7 & 66. We will sponsor and subsidize licensing costs · A demonstrated track record of success and a commitment to self-improvement · A sense of accountability, results driven and revenue focused · 3 years plus experience as a full-time sales person preferred but not required · Desire for performance based compensation essential. · Outgoing personality with the ability to develop relationships and strong communication skills · Self-disciplined with ability to work autonomously but still be a team player · A strong network and active in the community · Customer service mentality with a strong code of personal ethics · Stable financial background Competitive compensation with full benefits and new advisor incentive based subsidies, plus bonuses. Additionally, you have the ability to earn recognition trips to great locations around the country and world! **FORTUNE and FORTUNE 500 are registered trademarks of Time Inc. and are used under license. FORTUNE and Time, Inc. are not affiliated with, and do not endorse products or services of MassMutual.

Job Description Account Resolution Specialist 1st Party ~REMOTE ROLE Welcome to ACI, Your Employer of Choice Since 1989! American Coradius International LLC (ACI) is a local, long standing, full service financial services company looking to add energetic, initiative-taking, Account Resolution Specialists to our team. We offer a competitive salary and excellent comprehensive benefits. We work with some of the nation’s largest banking clients as an extension of their customer service department. We help their customers who have fallen into a delinquent status resolve these financial issues. REMOTE ~ NO WEEKENDS This is a full-time, direct hire opportunity serving large national banking clients. We place immeasurable value on our PEOPLE, and we will continue to strive to be your next employer of choice! The ideal candidate for this exciting Remote 95%, 5% in office (You must have reliable transportation for travel to the office for training, meetings, department needs and IT equipment assistance, as required by the role.) will demonstrate excellent communication and critical thinking skills. In this role, the Account Resolution Specialist should be disciplined/strongly self-motivated to take great care of the customers and resolve their needs. RESPONISBILITIES: • The Account Resolution Specialist (ARS) is responsible for handling inbound/outbound calls in a professional and courteous manner to contact consumers to negotiate payment of a past due account., • ACI provides our clients with a team of professionals whose mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We educate, inform, and present them with options. It is imperative that our associates work within federal, state and client guidelines/laws., • Competitive wage with a monthly bonus potential, • Paid training and equipment provided., • A professional and stable employer dedicated to your success., • Growth opportunities, we are always looking for future leaders., • Great schedule - NO weekends, NO late nights (see schedule below), • A Work-Life balance that is the key to happy employees., • Comprehensive benefits package including: Three different medical plans to choose from, Dental, Vision, Life, Accident and Disability Insurance options., • GENEROUS paid vacation time, Paid personal/sick time., • 401K with employer match. Schedule Requirements: 1st Party - Hours of Operation - Monday - Friday: 9am - 7pm Employees will be required to work the following: 2 nights per week until 7pm (Mon-Fri) 2 Friday nights per month until 7pm. Minimum Requirements: • High School diploma or GED required., • Minimum (1) one year’s experience in customer service, will consider previous experience from a banking, sales, call center, other customer service-related positions., • You must have reliable transportation for travel to the office for training, scheduled shifts, meetings, department needs, IT equipment assistance, as required by the role., • Intermediate computer and keyboard skills (ability to use video conferencing technology zoom and Webex), • Must pass client clearance requirements, up to and including, background checks and drug test., • Ability to meet client scheduling requirements listed above., • Must have reliable internet connection ability to connect company provided equipment to a router, we will perform internet speed test during recruitment process to ensure minimum requirements., • Your remote workspace must be quiet and distraction free as all calls are monitored and/or recorded for quality assurance purposes., • You must complete the required training, in accordance with client requirements and FDCPA laws/regulations. The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $16.00-$17.00 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer.

Job Description COLLECTIONS SPECIALIST This is a remote opportunity, however you must be in the San Antonio, TX area! Join American Coradius International LLC: A Leading Collections Agency At American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989! Must be experienced in making outbound calls, ability to negotiate for payment arrangements and skip trace. We're looking for motivated, hardworking individuals who are reliable, have a strong work ethic and a great customer service attitude. We also offer benefits, time off, and 401K with Employer Match! Benefits: • MONTHLY BONUSES!!!, • 401(k) matching, • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances, • Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account, • Utilizes all available skip tracing tools to establish contact with customers to arrange payment, • Review and monitor customer accounts daily to mitigate losses, • Take action on accounts needing additional attention under manager approval, • Ensure all company policies, procedures, and laws applicable to the position are maintained., • High School Diploma required, • At least 2 years call center/ customer service experience required., • Proven ability to multi-task and work in a demanding environment, • Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections, • Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar, • Active listening skills and an ability to influence others, • Proficient computer skills using Zoom, Microsoft Word and Excel, • Ability to embrace a team environment and a culture of continuous improvement, • Competitive wage with unlimited financial growth through an uncapped monthly bonus, • A professional and stable employer dedicated to your success, • Growth opportunities—we are always looking for future leaders, • Great schedule—NO weekends, NO late nights. A healthy work-life balance, • Comprehensive benefits package, including various medical plans, dental, vision, life, accident, and disability insurance options, • Generous paid vacation time, paid personal/sick time, • 401K with employer match, • Paid holidays, • Sedentary position requires sitting 80% of the time, • Dual hand dexterity / repetitive use of hands 80% of the time (typing on computer and dialing phone), • Ability to speak proper English grammar and use proper telephone etiquette, • Ability to hear, • Simple/light grasping required of both hands 80% of the time, • Typical noise level for work environment (moderate noise) The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $16.00-$17.50 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer. Job Type: Full-time Pay: $16.00 - $17.50 per hour Work Location: Remote

Job Description Alcott HR is searching for an experienced Payroll Specialist to join our team in WNY. Reporting to our Payroll Manager, you will be responsible for processing payrolls across multiple states, advising clients on payroll-related matters, delivering exceptional customer service, and collaborating with team members as needed. Here's what you'll do: • Serve as a key advisor to clients on payroll-related matters, ensuring compliance and accuracy., • Address client inquiries and resolve payroll issues in a professional and efficient manner., • Establish and maintain strong client relationships to deliver exceptional customer service., • Stay up to date with payroll processing systems, industry best practices, and evolving wage and tax laws at the federal, state and local levels., • Minimum of 3 years' experience in multi-state payroll processing, • Client facing payroll processing experience preferred, • FPC or CPP preferred, • Understanding of federal and state employment regulations, strong familiarity with wage and hour regulations, • Strong internal and external customer service mindset, • Proficiency in technology with experience using various HRIS platforms, • Advanced proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint) About Alcott HR At Alcott HR, we have a Passion for People and Performance™. We empower leaders to focus on their core business purposes and meaning which enables them to more quickly and efficiently grow their business. Alcott HR provides clients and business owners with customized solutions for running their business, including HR best practices, regulatory compliance, payroll, training and development, employee benefits, risk management support, workers' compensation insurance and employment related administration. We serve a diverse group of successful profit and not for profit businesses across the U.S. Get to know us by visiting . Alcott HR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Alcott HR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Description Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: • Paid Time Off & Holidays, • 401(k) with employer match, • Medical/Dental/Vision insurance, • Health Savings Account (HSA) and Flexible Spending Account (FSA), • HSA employer contribution, • Life and Disability insurance, • Wellness Program (participation incentives), • Employee Assistance Program, • Competitive pay The Integration Specialist- Pro Sound is responsible for installation and service of Pro AV and Paging Systems, ensuring that audio-visual and paging systems are installed correctly and smoothly to meet client needs and our high standards. We are looking for a candidate who demonstrates technical knowledge, can troubleshoot technical issues and the drive to learn and grow with our team. Training and advancement opportunities available. What are we looking for • A minimum of two years of experience in audio visual, paging, IT, or related industry., • Proficient in the installation and setup of audio-visual systems, paging systems, and components, including displays, projectors, sound systems, constant voltage paging systems, and other audio-visual equipment., • Experience in troubleshooting and servicing analog and digital AV / PA systems a plus., • Experience working with and setting up IP networks a plus., • Experience working on construction sites, following safety protocols, and working with hand and power tools. (OSHA Certification a plus), • Excellent customer service, verbal, and written communication skills in dealing with clients and management., • Ability to think on your feet, problem-solve, and learn quickly., • Great time management skills, • A clean valid driver's license (daily travel to customer sites and occasional extended travel required), • Ability to lift at least 50 pounds. Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training. Job Posted by ApplicantPro

Job Description Location: Williamsville, NY, 14221 Pay: $18-$20/hour + Performance-Based Incentives Employment Type: Full-Time Join a Leader in Media and Advertising Innovation Media Sales Plus is expanding our sales team and seeking an Advertising Sales Specialist to drive new and existing business through innovative multi-media, digital, and print advertising solutions. You’ll play a key role in helping businesses reach their audiences and achieve measurable results through effective advertising strategies. If you’re motivated by results, enjoy consultative sales, and want to grow your career in the dynamic media and advertising industry, we’d love to meet you! Responsibilities Include • Actively develop and close new business by identifying, prospecting, and closing advertising sales opportunities., • Successfully sell the company’s and its clients’ digital and print advertising solutions via emails, phone calls, and, where applicable, in-person visits., • Become a subject matter expert in the company’s and its clients’ advertising solutions, adapting product recommendations to suit client needs by asking probing questions, overcoming objections, and closing sales., • Record all sales activity (prospecting, opportunities, revenue, and next steps) in CRM., • Execute sales tactics, implement marketing strategies, and deliver effective sales presentations both digitally and in person., • Achieve monthly sales objectives., • Assist the sales team in enhancing multimedia recommendations through research to meet customer expectations while utilizing our digital product suite., • Coordinate with various departments internally and externally to manage the creation and fulfillment of all advertising., • Enter and manage advertising orders in all applicable systems in accordance with established policies, guidelines, and deadlines., • Support completion of month-end reporting., • Bachelor’s Degree desired; Business Administration, Communications, or Marketing preferred., • Minimum of three (3) years of progressive sales experience with a proven track record of accomplishments., • Highly skilled and proficient in sales; media sales experience is a plus., • Strong oral and written communication skills., • Proficient in Microsoft Excel, Word, PowerPoint, and Outlook., • Ability to multitask, manage multiple assignments, and prioritize tasks in a fast-paced, deadline-driven, team-oriented environment., • Strong analytical, communication, and organizational skills., • Outgoing personality with the ability to develop and foster strong business relationships., • Solid understanding of how to use digital media to educate advertisers on strategies and platforms that effectively reach, engage, and inform audiences., • In-depth knowledge and proficiency with research tools., • Understanding of marketing and advertising principles, as well as media concepts and terminology., • Ability and desire to work effectively in both team and independent environments., • Ability to work in an office or hybrid telecommuting environment., • Reliable transportation, valid driver’s license, and satisfactory driving record., • Strong desire to succeed in a fast-paced, ever-evolving business environment., • Effective relationship-building, customer service, communication, and negotiation skills., • Superior business acumen related to new and traditional media, digital initiatives, and social media., • Previous media sales experience preferred with a demonstrated record of sales accomplishments., • Ability to communicate effectively, build rapport, and relate well to all types of clients and colleagues., • Competitive base pay plus performance-based incentives that reward your results., • Health, dental, 401(k), paid vacation, and holidays., • Credit Union Membership, Hands-On Training & Team Support. For more than two decades, Media Sales Plus has partnered with leading media organizations across North America to deliver multi-media sales and services that help businesses grow. We combine trusted industry experience with forward-thinking digital innovation to create meaningful results for our client partners.

Job Description Overview Glendale Communities is a local multi-family property management company based in WNY that develops, acquires, invests in, and manages a wide range of multifamily properties. Our mission is to provide first-rate resident living experience and a people-first work environment for our team members. We are seeking a dynamic Leasing Specialist to join our team. Leasing Agents at are key members of the office team, they are forefront of the leasing office and promote positive customer service. The ideal candidate will be responsible for facilitating the leasing process for residential properties and perform administrative and managerial duties concerning the property as directed. Grow your career in property management with a great company now! Responsibilities • Assist potential tenants in finding suitable rental properties by showcasing available units and conducting property tours., • Manage the leasing process from application through move-in, including screening applicants and preparing lease agreements., • Maintain accurate records of all leasing activities in property management software., • Ensure compliance with Fair Housing regulations and company policies throughout the leasing process., • Respond promptly to inquiries via phone, email, or in-person, demonstrating excellent phone etiquette and customer service skills., • Collaborate with maintenance staff to address tenant concerns and ensure properties are well-maintained., • Stay informed about local rental market trends and laws affecting property leasing., • Assist Property Manager in creating and implementing advertisements in media., • Assist in preparation and delivery of resident lease renewals., • 1-3 years experience in leasing, sales, or customer service., • Previous Leasing / Property Management Experience Preferred., • Exceptional customer service skills with a focus on building positive relationships., • Strong phone etiquette and communication skills for effective interaction with prospective tenants., • Ability to work independently as well as part of a team in an office environment., • Understanding of legal aspects related to property leasing, including Fair Housing regulations., • Paid Holidays, • Paid Time Off, • Annual Increase, • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Health insurance, • Health savings account, • Life insurance, • Parental leave, • Professional development assistance, • Referral program, • Tuition reimbursement, • Vision insurance, • Holiday Bonus

Job Description Logistics & Sales Specialist Are you a logistics professional with strong operations knowledge and the personality of a driven problem solver who thrives in high-energy, fast-moving environments? StaffBuffalo is excited to partner with a long-standing boutique logistics organization to hire a Logistics & Sales Specialist, offering a $60,000–$65,000 base salary with uncapped commission potential — typically bringing total annual earnings to $100,000–$110,000 or more. This role blends quoting, sales, relationship building, and creative problem-solving in an industry where timelines shift quickly and solutions matter. The Logistics & Sales Specialist will manage quoting, inside sales, and new business development while serving as the point person for customers navigating complex freight decisions. You'll travel to port cities, build meaningful customer relationships, juggle a high volume of communication, and think quickly when clients need solutions — often on tight deadlines. This role requires grit, organization, strong logistics intuition, and the ability to stay calm and effective when a lot comes at you at once. You'll be stepping into a role previously held for more than a decade, joining a tight-knit team known for its longevity, autonomy, and genuinely enjoyable culture. This is an in-person position in the Buffalo area (hybrid once fully trained). Key Responsibilities Sales & Business Development • Prospect and engage new customers through outreach, LinkedIn, and relationship building, • Manage inbound inquiries and convert them into active clients, • Conduct monthly sales trips to domestic ports to build and strengthen relationships, • Re-engage former customers to grow market share, • Handle high-volume quoting across ports, rail ramps, and inland locations, • Prepare accurate bid responses, including complex or oversized project quotes, • Provide timely updates and clear communication to clients, • Assist with problem-solving when shipments or timelines shift, • Build rapport with customers through consistent follow-through and high-touch service, • Work closely with Operations to ensure customer needs and timelines are met, • Use TMS platforms (any system experience helpful; new systems may be implemented), • Maintain an organized, email-heavy workflow, • 5+ years of experience in logistics, freight forwarding, transportation brokerage, or similar operations (required), • Strong understanding of shipping fundamentals: ports, containers, trans loads, inland moves, timing, and rail ramps, • High-energy, proactive communicator with a true problem-solving mindset, • Ability to manage urgent, time-sensitive situations with grace and efficiency, • Organized, detail-oriented, and capable of juggling many tasks at once, • Strong Microsoft Office skills and comfort working in a TMS, • Self-motivated with a hunter mentality for sales and customer growth, • Excellent interpersonal and relationship-building abilities, • Monday–Wednesday: In-office, • Thursday–Friday: Remote after full training, • Occasional evening/weekend monitoring due to industry demands, • Approximately 3 weeks PTO (flexible), • 401(k) with employer match, • Medical, dental, and supplemental coverage through a transportation-focused PEO, • Hybrid schedule after training, • Uncapped commission earnings, • Long-term stability and career growth First time working with a Recruiter? No problem! We make the process as smooth and straightforward as possible. Communication is key – to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage. StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service. #INDSBHIGH

Job Description Accounts Payable/Receivable Specialist! Zenner and Ritter INC - Where Inspiration and Initiative intersect with Opportunity & Growth. Our Mission: To provide the highest level of service by supporting, empowering and rewarding exceptional people; by embracing a philosophy of continuous improvement; and by providing superior results to every customer. At Zenner and Ritter, we like to say we are a Customer Service company that is amazingly successful in the Plumbing, Electrical, Heating, Ventilation and Air Conditioning business! Benefits Include: • Competitive Compensation, • Health Insurance, • Dental Insurance, • Vision Insurance, • Paid Vacation, • Paid Holidays Accounts Payable/Receivable Specialist - Full-time (M-F) Successful candidate will have a Comprehensive understanding of the functions of A/P & A/R. Proficient in Billing, Excel and Quick Books is a plus. Ability to classify, assemble, analyze and prepare reports from financial data. Ability to work independently and collaboratively within a team environment while understanding that urgency and accuracy are paramount to the success of the department. Able to multi-task and meet deadlines. Excellent communication, data entry and problem-solving skills required. Responsibilities and Qualifications: • 2 years' experience working in a professional work environment., • Experience in a central business/billing operation a plus., • High level of confidentiality is required., • High energy, excellent multi-tasking skills, and demonstrated self-directed work ethic are required., • Excellent computer skills; including Word, Excel, Power Point., • Excellent attention to detail required along with good listening/interpersonal, and communication skills, • Superior customer service skills, • Ability to work in a high standard, sometimes, stressful environment, • Assist the supervisor and team with various administrative tasks to support department operations as directed; may also be assigned special projects., • Help maintain and improve standard operating procedures for the department., • Participate in projects related to process improvements for the overall department. PLEASE ONLY APPLY IF YOU HAVE THE EXPERIENCE LISTED IN THE JOB DESCRIPTION ABOVE!

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Training & development Benefits/Perks • Competitive compensation and comprehensive benefits, including health, dental, vision insurance and 401k, • Paid time off and a rotational weekend schedule, • On-the-job training with opportunities for growth and advancement, • Contact customers pending cancellation (including underwriting-related) and work to resolve issues, • Focus on reinstating canceled policies, • Identify and assist at-risk customers before renewal to improve retention, • Reach out to clients who complete NPS surveys and address any feedback, • Promote programs that increase retention, such as autopay, • 1+ year of experience in customer service, retention, or insurance preferred, • Property & Casualty license or willingness to obtain within 4 months of hire, • Strong communication and problem-solving skills, • Positive attitude, detail-oriented, and committed to providing excellent service

Job Description Skyworks LLC is a family owned and operated business specializing in rental, sales and service of construction equipment. We are a team inspired by a positive culture to build exceptional customer experiences. About the Role We’re looking for a motivated and detail-oriented Accounts Receivable Specialist to become a key player on our team in Buffalo, NY. This role offers the opportunity to collaborate directly with customers and internal team members, solve problems, and contribute to the financial health of the company. The Accounts Receivable Specialist will: • Manage and follow up on customer accounts in a fast-paced, collaborative environment — making a measurable, positive impact on cash flow, • Provide a high level of customer service by addressing inquiries, reconciling payments, and investigating short payments or disputes — turning problems into solutions and strengthening customer relationships, • Monitor and maintain assigned accounts, following up to reduce delinquency while preserving strong, long-term customer loyalty, • Communicate effectively with branch managers to keep them updated on account statuses and collaborate toward solutions, • Support account reconciliation, account adjustments, small balance write-offs, and related financial processes, • Work closely with teammates to identify process improvements and contribute to a more efficient, customer-centric department, • Familiarity with billing and collections procedures, • Ability to multi-task while retaining strong attention to detail, • Collaborative team player who communicates effectively with both colleagues and clients, • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Vision insurance #INDCORP

Job Description Welcome to ACI, Your Employer of Choice Since 1989! American Coradius International LLC (ACI) is a local, long standing, full service financial services company looking to add energetic, initiative-taking, Account Resolution Specialists to our team. We offer a competitive salary and excellent comprehensive benefits. We work with some of the nation’s largest banking clients as an extension of their customer service department. We help their customers who have fallen into a delinquent status resolve these financial issues. POSITION SUMMARY: The Compliance Supervisor will conduct internal audits through call listening and scoring, audit complaints to identify risks to the company and analyze correspondence from customers and clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Monitor collection calls for compliance with federal and state laws and provide feedback to operations and training departments to improve Account Resolution Specialist (ARS) compliance., • Provide feedback to operations and training departments to improve ARS call quality, productivity, customer service, and compliance with client and company standards., • Assist in the Progressive Compliance Disciplinary/Coaching Process, • Initiate corrective and disciplinary actions when necessary to curtail ARS violations of federal and state laws that may be detected during call monitoring and log such violations., • Create ROC/Written Warning Forms for administration by the management team in response to identified coaching opportunities and compliance violations., • Participate in client call calibrations., • Maintain a current working knowledge of relevant laws, regulations, and trends in the collection industry, • Investigate complaints and conduct internal investigations and audits on compliance-related issues. Identify, assess, and give feedback regarding the complaint. Identify risk and resolve compliance issues., • Prepare and submit compliance reports. Maintain records of compliance activities. Review and update standard operating procedures., • Ensure proper utilization of tools and workstations regarding the corporate Security and Privacy policy. Safeguard confidential information and data; report any risks which violate security through proper procedures., • Comply with company policies and procedures (to include all IT required security and privacy policies and procedures), client standards and all applicable federal, state and regulatory laws, • Perform other duties as assigned. SKILL REQUIREMENTS: • Excellent Written and Verbal Communication skills Process improvement, • Attention to detail, • Quality and task focus, • Cognitive thinking/Problem solving, • Following direction, • Ability to work independently with limited direction, • Team player, • Conflict resolution, • Ability to work under pressure and multi-task MINIMUM QUALIFICATIONS • High School Diploma or equivalent (College Degree or equivalent experience preferred), • At least 1-year previous Compliance experience in a Collection or Banking environment (preferred), • Thorough knowledge of federal, state, and local laws, regulations and rules governing collections, • High degree of organizational skills required, • Detail oriented individual with demonstrated high level of initiative and proven ability to work independently required, • Ability to work as a team player while maintaining objectivity and impartiality from other departments, • Proficient computer skills using Microsoft Word, Excel, and PowerPoint, • Must pass client clearance requirements, up to and including background checks and drug tests, • Ability to meet scheduling requirements: Full time, 40 hour per week position Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $16.00-$19.00 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Associate Director of Clinical Operations is responsible for the day-to-day administrative and operational management of the Behavioral Health Clinic. This role ensures the clinic operates efficiently, compliantly, and in alignment with all regulatory, clinical, and organizational standards. The Associate Director partners closely with clinical leadership, intake, billing, compliance, and finance to support high-quality client care, staff productivity, and sustainable clinic operations. This position plays a critical role in workflow optimization, staff support, data tracking, and continuous quality improvement within an OMH-licensed, Medicaid-funded outpatient behavioral health setting. The Associate Director has direct responsibility for provider credentialing and re-credentialing and provides oversight and supervision of the Accounts & Billing Specialist, ensuring strong coordination across front-end and back-end revenue cycle processes to support accurate billing, timely reimbursement, and overall clinic sustainability. In addition, the Associate Director actively builds and maintains relationships with community referral sources, including hospitals, primary care practices, schools, care management agencies, and other community-based organizations. This role works closely with intake and clinical leadership to establish, strengthen, and monitor referral pathways that promote timely access to care, appropriate level-of-care matching, and smooth transitions into outpatient services. The Associate Director supports outreach efforts, participates in community meetings as needed, and uses referral data to identify gaps, improve processes, and expand the clinic’s reach in alignment with organizational priorities and community need. RESPONSIBILITIES & DUTIES Clinic Operations & Administration · Oversee daily clinic operations, including scheduling, client flow, room utilization, and administrative workflows · Ensure smooth coordination between intake, clinicians, billing, and leadership · Monitor clinic capacity, appointment availability, show rates, and productivity benchmarks · Identify operational barriers and implement process improvements to enhance efficiency and client experience · Maintain clinic calendars, coverage plans, and administrative systems · Build and maintain strong working relationships with community referral sources, including hospitals, primary care practices, schools, care management agencies, and community-based organizations · Establish, formalize, and continuously strengthen referral pathways to support timely access to outpatient behavioral health services · Partner closely with intake and clinical leadership to ensure referrals are triaged appropriately and matched to the correct level of care · Support smooth transitions into outpatient services, including coordination with discharge planners and external providers · Participate in community meetings, outreach activities, and partnership-building efforts to increase clinic visibility and referral flow · Monitor referral data and trends to identify gaps, bottlenecks, and opportunities for process improvement · Use referral metrics (e.g., referral volume, conversion rates, time to intake) to inform operational decisions and continuous quality improvement · Align referral development efforts with organizational priorities, community needs, and OMH service expectatio--- Staff Support & Supervision · Provide administrative supervision to non-clinical staff (e.g., intake specialists, front desk, administrative support) · Support onboarding and training of clinic administrative staff · Provide direct supervision and oversight of the Accounts & Billing Specialist, including workload management, performance monitoring, and workflow alignment · Serve as a resource to clinicians regarding scheduling, documentation workflows, and operational processes · Collaborate with clinical leadership to support staff engagement, accountability, and performance expectations · Assist with coverage planning, time-off coordination, and workflow continuity Compliance & Quality Assurance · Support compliance with OMH, DOH, Medicaid, HIPAA, and agency policies and procedures · Monitor documentation workflows and timeliness in the electronic medical record (EMR) · Participate in internal audits, quality assurance activities, and corrective action planning as needed · Ensure required forms, consents, and documentation are completed and stored appropriately · Assist with policy implementation and staff training related to clinic operations and compliance Credentialing & Enrollment · Oversee all provider credentialing, re-credentialing, and payer enrollment processes for the clinic · Ensure timely and accurate enrollment with Medicaid, commercial insurers, and managed care plans · Maintain credentialing files, tracking logs, and re-credentialing timelines · Coordinate with clinicians, HR, and payers to obtain required documentation and approvals · Monitor credentialing status to prevent billing delays or disruptions in service delivery · Serve as the primary point of contact for credentialing-related inquiries and audits Billing, Revenue Cycle & Data Tracking · Partner with billing and revenue cycle teams to support accurate and timely claim submission · Monitor front-end processes that impact billing (authorizations, eligibility, visit types, documentation completion) · Track and report clinic metrics, including productivity, utilization, show rates, and other operational KPIs · Support leadership with data collection and reporting for internal and external stakeholders Systems & Technology · Serve as a key operational user of the clinic EMR (e.g., TenEleven, Medent, or similar systems) · Support EMR workflows related to scheduling, visit types, documentation, and reporting · Assist with system updates, trainings, and implementation of new tools or workflows · Identify opportunities to leverage technology to improve clinic efficiency and data accuracy Collaboration & Communication · Serve as a liaison between clinical staff, administration, leadership, and external partners as needed · Participate in clinic, leadership, and operations meetings · Communicate clearly and professionally with staff, clients, and partners · Support a collaborative, trauma-informed, and client-centered clinic culture QUALIFICATIONS · Bachelor’s degree in Healthcare Administration, Social Services, Business Administration, or related field required, Master’s degree in Healthcare Administration, Social Work, Public Health, or related field, preferred · Minimum of 3–5 years of experience in healthcare or behavioral health administration · Experience in an outpatient behavioral health or mental health clinic · Knowledge of Medicaid and/or OMH regulations Knowledge, Skills & Abilities: · Strong leadership and team management skills. · Knowledge of Medicaid and OMH regulations · Familiarity with CPT codes, visit types, and behavioral health billing workflows · Experience supporting audits, compliance reviews, or quality improvement initiatives · Experience with EMR implementations or system transition · Strong organizational, time-management, and problem-solving skills · Ability to manage multiple priorities in a fast-paced clinical environment · Excellent written and verbal communication skills · Ability to analyze and use data to improve program delivery. · Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment. · Bilingual skills are desirable. English speaking and writing fluency required. Competencies: · Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one. · Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively. · Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways · Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities · Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity) · Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: · Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision. · Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava) · Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah) · Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun) · Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS · Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services. · Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k. · Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS · Physical activities and efforts required working in an office environment. · Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents. · Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person. · Mobility sufficient to conduct regular duties within a normal office environment and community. Monday - Friday, 8am - 4pm, Tuesday until 8pm

Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, Rhode Island and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business. We are seeking a knowledgeable and driven Wirtgen Product Specialist to serve as the subject matter expert for Wirtgen Group equipment and Heavy Highway product lines. In this role, you will play a critical part in supporting our sales team and customers by delivering in-depth product knowledge, technical support, and application expertise. You will build and maintain strong customer relationships within your assigned territory to increase market share, drive equipment sales, and contribute to long-term company profitability. This position requires a deep understanding of road construction equipment, asphalt and concrete milling, paving, soil stabilization, and other heavy equipment applications. Territory: BUFFALO/ROCHESTER/SYRACUSE TERRITORIES Responsibilities • Increase market share and profitability for the stated range of products within the geographic area., • Develop relationships and network throughout the industry to monitor and participate in all product activities. Know the market; where future work will be done, where it is currently being done and by whom. Develop an open and "real time" channel of communication throughout the industry. Be recognized as a solutions provider and a wealth of expertise for our customers., • Create opportunities by evaluating customer fleets and techniques, and proactively propose better solutions, • Assist the Sales force with product demonstrations and technical presentations., • Deliver all new machines and provide onsite operation and maintenance training. Regularly follow up with customer's deliveries to insure they remain fully trained, well supported and highly satisfied with our products and services., • Communicate regularly with the store/branch managers and full line sales professionals to share information on activity within their regions., • Be a primary channel of communication for product technical and commercial issues with our manufacturing partners., • Be an active and highly visible participant in industry groups and events and keep abreast of competitive activity and competitive products., • Always seek additional parts and service opportunities for company and reporting those prospects to the appropriate parties., • Provide training for our customers and employees, which includes continual education on developments for our product line, as well as that of our competitors., • Assist customers with parts, service and repair requirements., • Coordinate delivery and pickup of equipment as needed by customer., • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook., • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set., • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts., • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service., • Must be able to work independently, • Prior Heavy Highway Construction knowledge (Milling, Paving, etc.) required, • Possess basic mechanical skills for setups and minor repairs, • Prior sales experience and/or training required, • Good understanding of local market conditions, • Must have strong communication and interpersonal skills, • Excellent customer service skills, • Medical, Dental & Vision Insurance, • 401K Plan + Match, • Generous Paid time off Policy, • Short/Long Term Disability, • Family owned and operated We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pay is commensurate with the applicant's experience, as it relates to the position. Pay Range$55,000—$65,000 USD

Job Description Job description: Stellar Roofing is offering a unique opportunity to earn uncapped commissions in a flexible lead generation role with significant growth potential with our Syracuse location. We are looking for driven, outgoing individuals to canvass select neighborhoods, identify homes in need of exterior improvements, and schedule free roof, window, or siding inspections. This role offers a clear path for advancement, including the potential to move into sales or leadership and management positions. If you're ready to take control of your schedule, build real income, and join Rochester’s most successful lead-generation team, partner with Western New York’s leading provider of roofing and exterior home services—Stellar Roofing. Compensation: • This is a commission-based position with draw pay and bonus opportunities., • Average performers earn between $50K and $90K per year, • Full-time and Part-time opportunities available, • Includes three mandatory meetings each week: two in-office and one via Zoom, • Flexible schedule – you create your own hours, • Tuesday through Saturday availability is preferred but not required, • Attend three weekly in-office meetings where constant training and education will be provided., • Study our tools and training documents to ensure you are extremely familiar with the Stellar Process and the inspection process conducted by our sales personnel/specialist., • Conduct brief and simple daily research in order to find several areas with homes in need of evaluations and services. You will do this by using our robust apps and tools provided, along with training on using them properly., • Work within targeted areas with efficiency and prioritize speaking to as many homeowners as possible., • Problem solve with customers by using the knowledge provided to properly convey why certain issues on the outside of their home can lead to bigger issues on the inside, if they are left undiagnosed., • Report your conversational data to your team manager weekly, discuss a plan for improvement for the following week, and be coachable so that we can help you join our top performers., • Must have personal transportation, • One year of sales experience preferred, • Excellent verbal communication skills., • Proven experience in communication, sales, marketing, or customer service, • Ability to be self-accountable to work 30-40 effective hours per week as you will typically be working alone and not under direct supervision., • Ability to communicate and follow up with prospects in your pipeline, upper management, and your fellow teammates, • Familiarity with the Stellar way of doing business and helping homeowners, • Ability to effectively market our free service to potential clients., • Strong interpersonal skills with a focus on building relationships and problem solving., • Detail-oriented with strong organizational skills to manage multiple leads simultaneously., • 401(k), • Dental insurance, • Employee discount, • Health insurance, • Life insurance

Job Description Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. • No work on Holidays or night shifts so you can have a normal/regular life balance, • Work in "happy medicine"; treating patients who are excited about improving their lives, • An opportunity to work in the growing fast paced world of aesthetics, • Customer Service/Administration, • Greet all patients, and offer beverage, • Check patients in and make sure schedule reflects appointment status, • Check patients out and schedule next appointment, • Maintain accountability for the schedule book, • Introduce visitors to the appropriate personnel that will assist with their concerns, • Conduct confirmation calls for appointments, • Pull next day's patient charts and organize per scheduled appointment time, • Prepare new patient charts, • Maintain inventory of all front office supplies, • Check email and forward to the appropriate staff member, • Organize and maintain file system, • Keep Font Desk and Lobby area clean, • Billing, • Process payments, • Print daily close out reports on scheduling system and review for accuracy. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Use of the telephone, computer and other related instruments or devices, • Vision and hearing acuity, • Standing and walking for periods of time, • Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence, • Ability to speak effectively before groups of customers or employees of the organization, • Ability to add, subtract, multiply and divide, • Ability to carry out instructions furnished in written, oral, or diagram form, • Ability to problem solve' #LI-LD1 Compensation Range$15.75—$18.90 USD Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave. Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. For applicants located in CA: link

Job Description Impact Sports Performance Powered by UBMD Orthopaedics & Sports Medicine is hiring for the position of Strength & Conditioning Coach, CSCS. • We are looking for Full time and Part time candidates. The Strength & Conditioning Coach practically applies foundational knowledge to assess, motivate, educate, and train for the primary goal of improving sport performance. Job Duties: • Designs training programs that maximize performance by applying the principles of exercise based upon the athlete’s health status, strength and conditioning levels, and training goals., • Uses sport psychology techniques to enhance the training and/or performance of an athlete., • Describes and instructs flexibility, conditioning, spotting, strength/power and plyometric exercises and procedures., • Communicate with the athletic medicine staff and/or medical professional to coordinate the rehabilitation/reconditioning of an athlete., • Maintains equipment and facilities to provide a safe training environment., • Respects and protects the confidentiality of all patient and Company information through the adherence of all HIPAA guidelines and regulations., • Assumes other responsibilities as requested., • Adhere to the following Behavioral Expectations:, • Accountability, • Altruism, • Compassion and Caring, • Cultural Competence, • Duty, • Integrity, • Education Requirements, • Bachelor’s Degree in Exercise Science/related program or equivalent training and/or experience., • Experience Requirements, • Experience in sports performance training and/or Certified Strength and Conditioning Specialist (CSCS) required., • Skills and Competencies Requirements, • Excellent communication and customer service skills required. Must be able to multi-task and desire to work in fast-paced, team-oriented environment. Must be passionate about sports rehab and performance training., • This job is ideal for someone who is;, • People-oriented - enjoys interacting with people and working on group projects, • Adaptable/flexible - enjoys doing work that requires frequent shifts in direction, • Achievement-oriented - enjoys taking on challenges, even if they might fail

Job Description W.B. Mason is expanding across the country, and we're looking for self-motivated go-getters to join our sales team as full-time Business Development Sales Specialists. If you've worked in hospitality, retail, or customer service-and loved it-but you're looking for more growth, better pay, and real career opportunities, this is your moment! We offer a competitive salary of $55,000 - $65,000 per year, and a ton of company-wide benefits you'll love. You'll be empowered to grow, backed by a supportive team, and surrounded by opportunities to advance your career in a company that truly feels like family. No Sales experience? No problem! We'll train you, coach you, and set you up for success. THE PERKS OF JOINING W.B. MASON At W.B. Mason, we deliver more than just office essentials-we deliver tailored service, trusted partnerships, and everything a workplace needs to run smoothly, from furniture and supplies to janitorial and food service products. We're built on a culture of trust, teamwork, and internal growth, offering real opportunities for advancement. Join a company where your work matters, your career can grow, and your team supports you on the road to success every step of the way! OUR EXCELLENT BENEFITS AND PERKS • Blue Cross Blue Shield Health Plans with $0 deductible (in-network) for all plans, with various plan designs, • Dental, • Vision, • A 401k, • Short and Long-Term disability, • Company paid life insurance, • Supplemental life insurance, • Medical and dependent care, • Flexible spend program, • Paid holidays, • Company-paid cell phone plan with unlimited texting, calling, and data. You can also add a family member for just $55 per month per line., • Contest and vendor incentive earning opportunities, • Monthly car allowance YOUR DAILY IMPACT This is a full-time, first-shift position. Local travel within your assigned territory is required. You'll be working closely with your local team and attending weekly branch sales meetings to stay informed and connected. As a traveling Business Development Sales Specialist, you'll be out and about in your territory-connecting with local businesses, sharing how W.B. Mason can support their workplace needs, and helping new customers get set up for success. You'll travel by car or on foot to identify and engage potential clients, distribute marketing materials, and introduce them to our wide product selection. Using your people skills and product knowledge, you'll demonstrate value, provide custom pricing, and assist in onboarding. You'll work closely with our Inside Sales team to convert leads and transition accounts smoothly to our account managers. Every day is a new opportunity to build relationships, drive results, and grow your future. Here's what you need to become our Business Development Sales Specialist: • Physical ability to lift/move up to 25 lbs., • Ability to manage multiple priorities in a fast-paced environment, • Self-motivated with the ability to work independently YOUR FUTURE STARTS NOW! Don't wait. If you're ready to learn, grow, and make a real impact, apply today. The initial application process is quick, easy, and mobile-friendly!

Job Description Job Title: Outreach & Entitlement Specialist Licensed Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $55,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for the monitoring and recertification process for entitlements for individuals residing in a congregate living setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that physician authorizations for Medicaid reimbursement are obtained for all residents prior to admission., • Ensure that re-authorizations are obtained in accordance with regulatory guidelines., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County and regionally., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 25 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment

Job DescriptionSalary: $19-$24 per hour DOE Position: Customer Service Specialist Reports to: Director of Customer Success Job Type: Full-Time, Exempt Hours: 8 am to 4:30 pm About Us Orthodent Laboratory (ODL) is a digital orthodontics and dental lab that offers doctors a full range of traditional appliances and digital solutions, providing orthodontists with a pathway to growth and clinical excellence. For more than 30 years, ODL has served orthodontists across the nation by combining exceptional quality with superior customer service. In addition, our commitment to innovation is unparalleled. We are driven by quality and guided by family. ODLs mission is to create an amazing product and provide it to our customers at a fair price. We have been taught to focus on the values of love and compassion for the patients our doctors care for, and we bring those same values to every team member in the lab. No one ever said work was easy, but there is nothing wrong with making it more fun. ODL is committed to hiring based on talent, values, and integrity. Its not all about what you can do, but more importantly about who you are. Our team embodies our core values making your day-to-day a consistently pleasant experience. Whether youre working with your hands or on a computer we will challenge you to grow in ways you may have not been able to at previous companies. Our goal is to grow people and we hope youre one of them. What Youll Do As a Customer Success Specialist, you will play a pivotal role in shaping the impression our customers have of ODL. Your primary responsibility is to ensure that every interaction with our clientele is exceptional, fostering strong relationships and loyalty. By delivering outstanding service and resolving issues promptly, you contribute to the overall satisfaction and retention of our customer base! Essential Duties and Responsibilities: • Multichannel Customer Support - Engage with customers through various communication channels, including phone, email, chat, and social media, to address inquiries, resolve issues, and provide assistance., • Customer Success & Retention - Proactively monitor customer activity, case submission patterns, churn indicators, and reach out to ensure engagement and satisfaction., • Sales Process Involvement - Identify opportunities to re-engage low-volume or inactive accounts and implement strategies to increase usage., • Record Keeping and Follow-Up - Maintain clean and accurate CRM data, including inquiries, complaints, and resolutions. Follow up on outstanding action items to ensure timely resolution and customer satisfaction., • Cross-Functional Collaboration - Collaborate closely with other departments, including Sales, Marketing, and Operations, to address customer concerns and drive long-term solutions that improve the overall customer experience., • Process Improvement - Provide constructive feedback on existing processes and procedures, suggesting improvements to enhance efficiency, effectiveness, and customer satisfaction., • Cultural Impact - Foster a positive and supportive work culture by effectively communicating company values, demonstrating exemplary behavior, and encouraging teamwork and collaboration among colleagues. What Well Love About You: • Minimum of 2 years of customer service experience, preferably in a related industry or environment., • Experience with CRM tools, preferably HubSpot., • Experience with Google Workspace., • Strong communication skills with a friendly, professional, empathetic approach that builds trust with clients, • Confidence in navigating clinical terminology and dental/ortho workflows (or enthusiasm to learn quickly)., • Ability to balance daily operational tasks with proactive relationship-building initiatives., • Problem-solving-minded by using strategy-based solutions., • Comfortable in a fast-paced environment., • The ability to embrace cross-training to support a mutually beneficial partnership with ODL. What Youll Love About Us • Up to 3 weeks vacation, • Profit Sharing Program, • Hands-on Training, • 9 Paid Holidays, • 401K with company match, • Life Insurance, • Health Benefits such as medical, vision, and dental., • Company Parties / Events, • Career progression, • Free Parking

Job Description Company’s Overview: Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest-growing BPOs in Nicaragua and foot-printing the country with tremendous career opportunities, attractive compensation & benefits packages for our talented members. With over 15 support departments such as Sales, Marketing, Finance, Human Resources, Call Center, Telemedicine, IT, Back-Office and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it. Summary/Objective: The Facilities Specialist will contact vendors and get the best prices for all existing and new Stores needs in a timely manner. Also, he/she will ensure continued support to the stores by efficiently managing the ticket system and keep tracking sheets up to date. Responsibilities: * Updates vendor and small project tracking sheets. * Communicates with vendors and stores to collect information regarding facilities' needs and work in progress. It also communicates within the work ticket system. * Sources for different vendors for facilities services. * Assists in general loss prevention follow up and duties. * Works with the city and county contacts, online and via phone, to obtain information regarding sign code allowance. * Records contact information as well as code information in our spreadsheet template. Files code information on One Drive. * Provides support to our Facilities Manager, ensuring all maintenance contracts are current. * Utilities - Assists with the setup/transfer of utility accounts for new store openings. Contacts utilities provider in the event of a service interruption. * Collaborate closely with the Accounts Payable Department to ensure timely dispatch and follow-up of vendor invoices. Skills/Qualifications: Administrative, Excellent Writing, Reporting, Supply Management, Scheduling, Microsoft Office, Organization, Time Management, Presentation, Equipment Maintenance, Verbal Communication, Customer Service, Great Follow Up, Detail Oriented and Organized, Negotiation skills. Requirements: * High level of integrity. * Professional written and verbal communication. * Strong organization and attention to detail. * Strong problem-solving skills. * Ability to produce basic reporting and summary information is desired. * High competency of Microsoft Office and other computer applications. * Strong task management skills. * +1 year of experience in similar roles is a plus. * Open to learn new skills to perform the duties of this role. * Ability to Work Effectively in a Team Environment * Advanced English level.

Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $18.00/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the Role • Enhancing the customer experience while meeting sales, service, and operational goals., • Identifying sales opportunities and creating ideal customer experiences through product support and education., • Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products., • Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses., • This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment. Required Qualifications Education • Proficiency in cash handling and accurate payment transactions., • High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications., • Basic math skills., • Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively., • Familiarity with goal- and incentive-based work environments., • Strong performance in a fast-paced team environment., • Effective communication with employees and customers in person, on the phone and in writing., • Highly effective interpersonal skills for building partnerships across the organization., • Self-motivated, competitive spirit with a desire to exceed sales goals., • Knowledge of the latest technology and devices., • 1-5 years of sales/customer service experience., • 1-3 years of telecommunications/wireless experience. #ZRSM2 #LI-BW1 SRL213 2025-66900 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $24.60. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $9,360. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. Required Qualifications Education • Proficiency in cash handling and accurate payment transactions., • High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications., • Basic math skills., • Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively., • Familiarity with goal- and incentive-based work environments., • Strong performance in a fast-paced team environment., • Effective communication with employees and customers in person, on the phone and in writing., • Highly effective interpersonal skills for building partnerships across the organization., • Self-motivated, competitive spirit with a desire to exceed sales goals., • Knowledge of the latest technology and devices., • 1-5 years of sales/customer service experience., • 1-3 years of telecommunications/wireless experience. #ZRSM2 Company DescriptionCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Financial Patrol Specialist in Buffalo, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol assigned areas within a financial institution location. Your visible presence will help to deter security-related incidents, while your commitment to exceptional customer service and clear communication supports a welcoming environment. Join a team that values agility, reliability, and innovation, and be part of a caring culture that puts people first and always acts with integrity. Position Type: Full Time Pay Rate: $22.41 / Hour Job Schedule: DayTimeWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Provide customer service by carrying out security-related procedures and following site-specific policies, including emergency response activities as needed., • Respond to incidents and critical situations in a calm, problem-solving manner to help maintain order within the location., • Conduct regular and random patrols around the premises and perimeter to help to deter unauthorized activity and identify potential concerns., • Monitor entrances, exits, and other access points to help to deter unauthorized entry and/or suspicious behavior., • Document and report any security-related incidents, hazards, or unusual occurrences according to Allied Universal protocols., • Support the security-related needs of employees, visitors, and clients within a financial institution environment., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1495218

Job DescriptionOne Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation. Hiring Immediately! About the Role: We’re seeking an Event Sales Representative responsible for interacting directly with homeowners at community events, festivals, and home shows across the area. Your goal is to generate leads and appointments for our sales team while representing the brand with professionalism and enthusiasm. This entry-level, part-time position offers paid training and a chance to build valuable skills in sales, negotiation, strategic planning and closing techniques. It’s a great opportunity to explore your creative side of communication while having fun with the 3rd largest home remodeling company in the country. We value customer-facing experience in any industry. While backgrounds in areas such as sales, hospitality, retail, food service, education, or service are common examples, we welcome experience from any role that involves strong communication, adaptability, and interpersonal skills—qualities that are essential for success in this position. While direct event marketing experience is a plus, it is not required. Typical Event Day Overview: - Location/Transportation Requirements: Event Sales Representative must travel to various event locations such as home shows, community festivals, craft shows, and other local events with high foot traffic; typically, within a designated region. Reliable transportation is essential to ensure timely and consistent attendance. - Setup & Physical Requirements: Event Sales Representative are expected to set up branded booths or displays, which may include signage, promotional materials, and product samples. This role requires the ability to lift and transport items weighing up to 50 pounds as part of the setup and teardown process. - Engagement: Throughout the event, representatives actively approach attendees or shoppers, initiate conversations, and introduce the company’s products or services. - Lead Capture: Gather customer information, answer questions, and qualify leads for follow-up by the sales team. - Brand Representation: Representatives maintain a professional, friendly demeanor and ensure the brand is positively represented. - Duration: Events typically last several hours, often requiring agents to stand and interact continuously for up to 8 hours. - Schedule: Most events occur on weekends or evenings to align with peak attendance times. We're hiring in the Buffalo metro region and surrounding areas.Core Role Responsibilities • Enthusiastic communication with a customer audience to generate complimentary in-home appointments for homeowners to help generate revenue for the company., • Create on-site event buzz and promote brand knowledge by following prescribed Window Nation procedures and messaging., • Use qualifying sheets and scripts to resolve customer questions and concerns., • Adjust on-site event marketing and sales tactics according to current KPI targets and results as needed., • Daily set-up, maintenance, operation, and presentation of on-site event marketing programs to ensure maximum exposure of the Window Nation brand., • Work is performed in an event environment (Home Shows; Craft Shows; Local Farmer Markets, etc.) which requires the ability to stand for long periods of time., • These events are at various places in the local area; it is expected that you can be at the event on time to set up the marketing collateral and stay through the event and breakdown the same marketing collateral., • This role is a part-time event agent role that requires you to work a schedule consisting of weekdays and weekends. Basic Qualifications, • High school diploma or GED, • Ability to lift up to 50 pounds., • Requires the ability to stand for long periods of time; up to 6 hours during event.Preferred Qualifications, • 1+ years’ experience of sales, lead generation, or similar experience, • Ability to effectively present information to customers and employees of the organization in one-on-one, small, and large group settings., • Fluency in a second language is considered an asset, though not a disqualifier. Additional Job Requirements:, • This role involves standing for extended periods (up to 8 hours) during events and requires availability to work evenings and weekends as part of regular business operations. Reliable transportation is necessary to travel to and from event locations., • Candidates should be available to work approximately 10-30 hours per week. While actual hours may vary based on business needs, applicants must be available for a minimum of two weekends per month (Friday through Sunday). What We Offer:, • Paid training, • Competitive pay starting plus, uncapped commissions (up to $50 per lead), • Growth opportunities within a rapidly expanding company, • A supportive team culture where your contributions matter

Job Description Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer focused. Here are some of the benefits we provide: • Paid Time Off & Holidays, • 401(k) with employer match, • Medical/Dental/Vision insurance, • Health Savings Account (HSA) and Flexible Spending Account (FSA), • HSA employer contribution, • Life and Disability insurance, • Wellness Program (participation incentives), • Employee Assistance Program, • Competitive pay What are we looking for • Bachelor's degree in Business, Marketing, Communications, or related field, required., • Experience with Adobe products (photoshop, InDesign, illustrator) is required., • 3+ years marketing experience preferred., • Experience collecting and utilizing data to drive marketing initiatives., • Familiar with sales enablement tools. Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training. Job Posted by ApplicantPro

Job Description We're looking for an experienced IT support specialist to join our growing team. You'll make sure any technical issues are resolved efficiently while providing an excellent customer experience. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If you're looking for a full-time opportunity with a growing local company, send in your resume today. Compensation: $45,000 - $55,000 yearly Responsibilities: • Configure new technology for the company, including software and applications, computer hardware and desktops, and operating systems, • Run security checks on all of our systems to ensure we are protected from cybersecurity threats, • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently, • Provide technical assistance to clients using our RMM & PSA tools via email, phone, and on-site support, • Use strong communication skills to make clients feel comfortable with their technology, • Be a team player to provide the absolute best experience to end-users, • Work independently, leveraging effective time-management skills, while maintaining the ability to pivot as emergencies ariseQualifications:, • Top-notch customer service skills and driven to make our business succeed, • Skilled in communication, time management, and organization, • Expert-level Microsoft Office skills, • High school diploma or G.E.D. required, associate’s degree in information technology or computer science is a bonus, • 2+ years experience in a professional IT setting, • Able to create detailed documentation for all tickets and SOPs, • Ability to simplify complex topics for end-users with varying skill levelsAbout Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT services, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!