JOB TODAY logo

Customer service team lead jobs in Linden, New JerseyCreate job alerts

  • Business Development Consultant
    interview badgeInterviews tomorrow
    Business Development Consultant
    15 hours ago
    Full-time
    Elizabeth

    BDC Representative (English/Spanish) – In-Person Monday through Saturday · 10am to 5pm Location: Elizabeth, NJ Overview We are seeking an energetic, customer-focused BDC Representative to join our used car dealership team in person. The BDC Rep will be responsible for handling inbound leads, making outbound calls, setting appointments, and building relationships with potential customers to drive traffic to the dealership and support sales. Key Responsibilities: • Handle inbound phone calls, internet leads, and chat inquiries from potential customers., • Make outbound calls to follow up with internet leads, past customers, and unsold showroom traffic., • Set and confirm appointments for the sales team., • Maintain excellent product knowledge of available vehicles, specials, and financing options., • Enter and update customer information in the CRM system., • Send professional email/text follow-ups to increase appointment show rates., • Provide a positive first impression of the dealership through excellent communication., • Meet or exceed weekly/monthly goals for calls, appointments, and leads., • Work closely with the sales team and management to ensure a smooth handoff of customers. Qualifications • Prior experience in automotive BDC, call center, or customer service preferred., • Strong verbal and written communication skills in English (Spanish bilingual is a must)., • Comfortable making high-volume outbound calls daily., • Basic computer and CRM proficiency., • Positive attitude, strong work ethic, and ability to work in person as part of a team in a fast-paced dealership., • Reliable transportation to our Elizabeth, NJ location., • Ability to handle rejection professionally and remain motivated. Compensation • Base salary + performance bonuses based on appointments shown/sold., • Opportunities for career growth within the dealership.

    Immediate start!
    No experience
    Easy apply
  • Sales/Account Manager
    Sales/Account Manager
    10 days ago
    Part-time
    Staten Island, New York

    What You’ll Do • Drive revenue by selling Clip Central’s creator and branded content solutions to new and existing clients., • Manage the full sales cycle—from prospecting and pitching to closing deals and overseeing account relationships., • Provide exceptional customer service throughout each partnership, ensuring clients feel supported from initial outreach through campaign completion., • Partner with internal teams to build smart, execution-ready concepts that align with client objectives and platform best practices., • Serve as the primary point of contact for all post-sale activities across your accounts, including:, • Running client kick-off calls to align on goals, expectations, and campaign workflows., • Coordinating brand and creator contracts with internal partners to ensure clear deliverables, terms, and timelines., • Building and managing project timelines to keep campaigns on schedule and within scope., • Developing talent strategies—managing outreach, negotiations, and confirmations to match creators with campaign needs., • Gathering all brand assets and preparing detailed creative briefs for creators., • Troubleshooting campaign obstacles with internal and external partners to maintain smooth deployment., • Monitoring performance and identifying optimization opportunities throughout and after campaigns., • Leading data collection, reporting, and client presentations with support from the analytics team., • Keeping Sales, Leadership, and relevant stakeholders updated on key milestones, risks, and results. What You’ll Need • Digital advertising and/or social media marketing experience is required., • Strong background in sales, business development, or account management—preferably in the creator, influencer, or digital media space., • Ability to sell on commission and stay motivated in a performance-driven environment., • Proven success managing client relationships and juggling multiple accounts or campaigns., • Deep familiarity with social platforms, creator content, and digital campaign execution., • Experience in Gaming/Esports or broader digital entertainment is a plus but not required., • Highly organized, adaptable, and skilled at problem-solving in a fast-moving environment., • A passion for the creator economy and a desire to grow with a rapidly evolving team.

    Immediate start!
    Easy apply
  • Shift Manager
    Shift Manager
    14 days ago
    Full-time
    New Springville, Staten Island

    Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine! One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner. Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory, and labor policies and procedures. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities: Leadership and Team Management: Supervise and coordinate the activities of restaurant crew members during your shift. Delegate tasks effectively and ensure team members understand their responsibilities. Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. Customer Service Excellence: Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally. Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. Operational Oversight: Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation. Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. Monitor inventory levels and order supplies as needed to meet operational demands. Shift Scheduling and Staffing: Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. Training and Development: Train new hires on restaurant policies, procedures, and job responsibilities. Conduct ongoing training sessions to develop team members' skills in customer service, food preparation, and safety protocols. Financial Accountability: Monitor sales performance and expenses during your shift to achieve financial targets and control costs. Implement strategies to maximize profitability and optimize operational efficiency. Communication and Collaboration: Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities. Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. Knowledge of food safety regulations and best practices in food handling. Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: Ability to stand, walk, and move around the restaurant environment for extended periods. Lift and carry objects weighing up to 25 pounds. Work in a fast-paced and sometimes stressful environment. Benefits: Medical, Dental, Vision Health Plan options 401(k) Retirement Plan STD, LTD, and Life Insurance options Opportunities for career advancement within the restaurant management team. Employee discounts on meals and beverages. Training and development programs to enhance leadership and management skills. Paid Time Off in the First Year Monthly Performance Bonus Annual Awards for Top Performers Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. Compensation: $18.00 - $19.00 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

    Easy apply
  • BDC Sales Representative
    BDC Sales Representative
    16 days ago
    Full-time
    Linden

    The BDC Sales Representative is responsible for managing inbound and outbound calls, online inquiries, and customer follow-ups to generate sales opportunities for the dealership. This role focuses on building strong customer relationships, scheduling appointments, and supporting the sales team to achieve company targets. Key Responsibilities: Handle inbound calls, emails, and online inquiries from potential and existing customers. Make outbound follow-up calls to generate leads, confirm appointments, and re-engage past prospects. Provide information on vehicle inventory, pricing, promotions, and dealership services. Schedule appointments for customers to visit the dealership for test drives or consultations. Maintain accurate records of customer interactions in the CRM system. Follow up with customers after their visit to ensure satisfaction and encourage future business. Work closely with the sales team to ensure smooth handoff and communication. Meet daily, weekly, and monthly performance targets (calls, appointments set, show rate, etc.). Deliver excellent customer service that supports dealership reputation and retention. Qualifications: Previous experience in customer service, telemarketing, call center, or sales preferred. Strong communication and interpersonal skills. Ability to handle a high volume of calls professionally. Basic knowledge of automotive sales is a plus but not required. Proficient with computers and CRM systems. Highly organized, goal-driven, and able to work in a fast-paced environment. Bilingual abilities (especially Spanish) are an advantage if applicable.

    Easy apply
  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    20 days ago
    Full-time
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

    Easy apply
  • Wellness Studio Sales Manager
    Wellness Studio Sales Manager
    1 month ago
    $20–$25 hourly
    Full-time
    Fanwood

    POSITION: The Sales Manager is responsible for overseeing the designated studio(s) to ensure the studio is set-up for sales and marketing success. He/she will also ensure that the studio is well-maintained and that customer service standards are upheld to beem® standards. He/she will oversee all aspects of studio functionality including the above, as well as Operations, and the direct supervision of Wellness Sales Associates. He/she must have strong customer service skills, knowledge of PC/Mac computers, able to communicate in an effective and efficient way, be team-oriented, and have a drive and passion for sales, goals, and service. JOB REQUIREMENTS: • 2+ years of sales and/or fitness/health/wellness sales experience, • Proven experience in initiating, nurturing, establishing strong B2B partnerships, • Proven experience in generating new leads, • Prove experience in following up on leads and converting into new sales, • Confident in generating personal sales, as well as training Wellness Sales Associates in sales, • Ability to manage and drive all revenue streams: memberships, packages, and retail, • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email, • Strong customer service skills, • Experience supervising people successfully, • Ability to excel in a fast changing, diverse environment, • Ability to assess KPI’s, and recognize areas of improvement and make changes using good judgement, • Solid writing and grammar skills, • Highly organized, proficient in data management, ability to prioritize and meet deadlines, • Professional, punctual, reliable and neat, • Strong attention to detail and accuracy, • Trustworthy and ability to handle confidential information, • Ability to work harmoniously with co-workers, clients and the general public, • Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices, • Proficient with computers and Studio software DUTIES • Create and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention and loyalty, • Lead Generation including, but not limited to: B2B networking and partnerships, organic grassroots marketing set-up, organic lead generation from everyday interaction, • Membership Sales including but not limited to: in-person, over the phone, online, • Retention: implementing proven process to encourage usage and retain members for as long as possible, • Manage and grow all revenue streams including Memberships and Retail, • Recruit, hire, train, supervise, coach, mentor all studio staff, • Management of digital communications including but not limited to: social media, email campaigns, text campaigns, etc., • Manage maintenance issues, inventory and cleaning, • Manage studio budget, spending, and reporting, • Participate in studio, regional and company-wide meetings and trainings as needed, • Work closely with Studio Owner and beem® Corporate Sales team to ensure health and profitability of the studio PHYSICAL REQUIREMENTS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week including nights and weekends, especially during peak activity periods., • May be required to sit or stand for up to four+ hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds., • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus, • Must be able to effectively hear in person and via telephone

    Easy apply
  • Bdc management
    Bdc management
    2 months ago
    $50000–$150000 yearly
    Full-time
    Elizabeth

    We are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving our sales initiatives and enhancing customer engagement through effective communication and relationship-building strategies. The ideal candidate will possess strong sales skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. Responsibilities Engage with potential customers through outbound calls and follow-up communications to generate leads and drive sales. Utilize CRM software to manage the sales pipeline effectively and track customer interactions. Conduct negotiations with clients to close deals, ensuring a high level of customer satisfaction throughout the process. Support high-end sales initiatives by upselling products and services tailored to customer needs. Collaborate with the sales team to develop strategies for improving sales performance and achieving targets. Maintain accurate inventory control and management to ensure product availability aligns with customer demand. Provide exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships. Conduct public speaking engagements or presentations as needed to promote products or services. Assist in marketing efforts by contributing ideas for campaigns that enhance brand visibility and attract new customers. Requirements Proven experience in outside sales, B2B sales, or retail sales with a strong understanding of the sales process. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with CRM software for managing customer relationships and tracking sales activities. Bilingual or multilingual capabilities are highly desirable for engaging diverse clientele. Strong organizational skills with the ability to manage multiple tasks efficiently. Effective communication skills, both verbal and written, with an emphasis on phone etiquette during outbound calls. Experience in automobile sales or dealership environments is a plus. Knowledge of retail math and inventory management principles is beneficial. A proactive approach to cold calling and lead generation activities. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive for excellence in business development while fostering an environment that encourages growth, innovation, and success. Job Type: Full-time Ability to Commute: Plainfield, NJ 07063 (Required) Ability to Relocate: Elizabeth NJ: Relocate before starting work (Required) Work Location: In person

    Immediate start!
    Easy apply
  • Barista / Cashier
    Barista / Cashier
    2 months ago
    $16.5–$18 hourly
    Full-time
    Bulls Head, Staten Island

    Bora bora smoothie cafe is a small business in Staten Island, NY. We are professional, agile and professional. Our work environment includes: Modern office setting Food provided Job Overview We are seeking a skilled Barista to join our team. The ideal candidate will have a passion for delivering exceptional customer service and creating delicious beverages in a fast-paced café environment. Duties - Prepare and serve a variety of hot and cold beverages, such as coffee, tea, and smoothies - Operate cash registers and handle customer payments - Maintain cleanliness and organization of the café area - Take customer orders accurately and efficiently - Provide excellent customer service by addressing customer inquiries and resolving any issues promptly - Follow food safety standards to ensure the quality and safety of all products - Upsell products to increase sales revenue. Requirements - Prior experience in a customer service or food service role is preferred - Familiarity with Aloha POS or similar point-of-sale systems is a plus - Strong mathematical skills for handling transactions and making change - Knowledge of retail math concepts for inventory management - Understanding of food safety guidelines and practices - Ability to work in a fast-paced environment while maintaining a positive attitude - Passion for the food industry and café culture Join our team as a Barista and be part of an exciting café environment where you can showcase your skills in customer service, beverage preparation, and sales. Job Types: Full-time, Part-time Pay: $16.53 - $17.05 per hour Expected hours: 30 per week Benefits: Employee discount Paid training Shift: Day shift Evening shift Morning shift Experience: Guest services: 1 year (Preferred) Barista experience: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to Commute: Staten Island, NY 10314 (Required) Ability to Relocate: Staten Island, NY 10314 : Relocate before starting work (Required) Work Location: In person

    Immediate start!
    Easy apply
  • Finance manager
    Finance manager
    2 months ago
    $100000–$300000 yearly
    Full-time
    Elizabeth

    Team environment. Unlimited earning potential Specific inventory provided Special finance leads provided Banks, Banks, Banks As a Special Finance Manager, qualified candidates should have experience in : Sub-prime lending options Possess extensive knowledge of programs that help customers with bad or limited credit to secure financing for potential car deals efficiently. This position is direct customer contact to develop relationships and helping to enhance the sales process in presenting qualified vehicles to customers. Additionally, qualified candidates should have the following skills and qualifications: Accuracy in submitting deals for approval Closer with a self-motivating personality Follow all company policies to ensure all transactions were compliant and error-free Excellent customer service, organizational, and negotiation skills. Enthusiastic and outgoing with high energy throughout the sales workday Strong written and verbal communication skills Self-motivated, goal-oriented, and enthusiastic Position Requirements Previous Automobile Special / Subprime Finance experience is required. Proven track record in running an automobile subprime department. Strong work ethic, telephone, and customer handling skills Strong follow-up skills Positive attitude. Professional, well-groomed personal appearance. Willing to submit to a pre-employment background check & drug screen Knowledge of dealership finance and insurance procedures Equal Employment at Elmora motor sports does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Elmora motor sports will be based on merit, qualifications and abilities. Job Description The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

    Immediate start!
    Easy apply
  • Sales Representative
    interview badgeInterviews today
    Sales Representative
    7 hours ago
    Full-time
    Elizabeth

    NOW HIRING – Sales Representatives - Used Car Dealership Elizabeth, NJ Job Type: Full Time | Commission Based + Performance Bonus About Us: We are a growing used car dealership committed to providing our customers with high quality vehicles, excellent financing options, and exceptional service. We’re looking for a motivated and customer focused Automotive Sales Representatives to join our team under the supervision of the sales manager. Reporting: Sales Representatives report directly to the Sales Manager. Responsibilities: ~Meet and greet, assist customers in selecting vehicles that fit their needs and budget. ~Build strong relationships with customers to ensure repeat business and referrals. ~Explain vehicle features, financing options, warranties, and dealership services. ~Negotiate sales and close deals while maintaining a customer first approach. ~Follow up with leads, maintain CRM records, and respond promptly to inquiries. ~Stay up to date on inventory, promotions, and automotive market trends. Qualifications: ~Previous sales experience is not required. ~Excellent communication and interpersonal skills. ~Strong negotiation and closing abilities. ~Self motivated, goal oriented, and able to work in a fast paced environment. ~Valid driver’s license and clean driving record. ~Bilingual (English/Spanish) is a must. What We Offer: ~Competitive commission pay. ~Monthly performance bonuses. ~Ongoing training and career growth opportunities. ~Employee discounts on vehicles. ~Monday through Saturday: 10am to 7pm Don’t just get a job build a career in auto sales with H&M! Job Type: Full-time Work Location: In person

    Immediate start!
    No experience
    Easy apply