Customer service team lead jobs in New York, NYCreate job alerts

A customer service sales representative works to develop leads to grow a business. They work directly with customers to recommend products and services to fit their needs. A good customer service sales representative anticipates customer concerns and offers practical solutions to resolve them. A sales representative's responsibilities include:  •Selling: Selling products or services to customers, and representing the brand  •Identifying potential customers: Reaching out to potential leads through a variety of channels such as door to door or outdoor. •Working with a team or individually Salary: 100% commission, Cash + Bonus Location: NYC Industry: Telecom & Energy Working Nature: Outdoor & Door To Door Working Time: 9am-6pm Working Days: Monday-Friday

Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.

We are looking for a Front desk Receptionist to manage our Dental Laboratory. You will act as the ‘face’ of our company and ensure our doctors receive a heartwarming welcome. You will coordinate all front desk activities, including calls scheduling pick ups and deliveries .As a Front desk Receptionist, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities: - Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) - Schedule pick up and deliveries - Pack and unpack dental cases - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Monitor stock and order office supplies - Keep updated records of office expenses and costs - Ensure company’s policies and security requirements are met Skills: - Proven work experience as a Front desk Receptionist - Hands on experience with office machines (e.g. fax machines and printers) - Thorough knowledge of customer service, office management and basic bookkeeping procedures - Proficiency in English (oral and written) - Excellent communication and people skills - Good organizational and multitasking abilities - Problem-solving skills - High School diploma; additional certification is a plus

Flushing Lighting is one of New York’s largest specialty lighting stores, proudly serving thousands of customers each year. We offer a wide range of commercial, functional, and decorative indoor and outdoor lighting products, along with electrical supplies. Our commitment to quality and customer satisfaction has made us a trusted name in the industry. We are seeking a motivated and dynamic Outside Sales Representative to join our team. This is a commission-based position, ideal for a self-starter with a passion for sales and a knack for building relationships. As a representative of Flushing Lighting, you will be responsible for expanding our customer base by identifying and pursuing new business opportunities across New York. Key Responsibilities: Develop and maintain strong relationships with existing and prospective clients. Identify new sales opportunities through cold calling, networking, and client referrals. Present and demonstrate our wide range of lighting products to meet customer needs. Achieve sales targets and drive revenue growth. Provide exceptional customer service and follow up on sales leads. Stay informed about industry trends, product developments, and competitor activities. Qualifications: Proven experience in outside sales, preferably in lighting, electrical, or related industries. Strong communication and negotiation skills. Self-motivated with a results-driven approach. Ability to work independently and manage time effectively. Comfortable with a commission-based compensation structure. Valid driver’s license and reliable transportation. Benefits: Competitive commission structure with unlimited earning potential. Flexible schedule. Opportunity to work with a reputable, established company in the lighting industry. If you are a driven sales professional looking to take your career to the next level, we want to hear from you!

Do you feel like you’re missing the opportunity and support you need to thrive? Are you ready to take control of your career, grow your client base, and work on your terms? At HeelsnBootsHairStudio, we understand what it takes to succeed, and we’re here to help you achieve it. What We Offer: ✨ Competitive commission or salary options tailored to match your goals. ✨ Client leads to help you grow your book and complement your existing clientele. ✨ The flexibility to work on your terms and achieve the commission you desire. ✨ A supportive, high-energy team that values your skills and independence. ✨ Opportunities to build your career while expanding your client base. ✨ A studio that prioritizes quality, collaboration, and long-term success. We’re Looking for Hairstylists Who: ✅ Hold a valid NY cosmetology license. ✅ Have at least 5 years of experience behind the chair. ✅ Bring an established clientele to start and are eager to grow further. ✅ Are passionate about their craft and building strong client relationships. ✅ Are eager to grow alongside a team that values their independence and expertise. ✅ Take pride in their work and are ready to elevate their careers. ✅ Excel in customer service skills—building trust and loyalty with every client. ✅ Are trend-savvy, detail-oriented, and driven to succeed. ✅ Understand the importance of client retention and following up to build lasting relationships. At HeelsnBootsHairStudio, you’re not just a stylist—you’re our partner in growth. Together, we’ll create an environment that inspires confidence, creativity, and long-term success. 📩 Ready to take the next step? Let’s connect to start your journey with us!

Join Our Winning Team – We’re Looking for Driven, Ambitious, and Competitive Talent! Are you motivated to succeed, self-driven, and thrive in a dynamic environment? If you are excited by fast-paced, goal-oriented work, we want YOU! Our mission is to help protect families while empowering you to achieve your own financial success. NO CUBICLES. NO BORING OFFICE JOBS. We are a supplemental benefits company, providing permanent benefits to union members and other clients at their request. With just a smartphone and laptop, you can work 100% virtually! About Us: The Jason Bratin Group, contracted with Globe Life AIL/NILICO Division, focuses on helping blue-collar Americans secure their assets. With offices nationwide and growing, we provide a career path with unlimited income potential and lifetime residuals. Recognized as a Top Workplace for 10 years in a row, we prioritize leadership, a supportive system, and the well-being of the families we serve. Role Overview: As a Salesperson with the Jason Bratin Group, representing Globe Life AIL/NILICO, you will work with clients to promote financial products, build strong relationships, and help protect their financial futures. This is a fast-paced sales environment where success is rewarded. What We’re Looking For: • Excellent communication and interpersonal skills • Strong negotiation and persuasion abilities • Self-motivated with a passion for hitting targets • Ability to work independently and remotely • Prior sales or customer service experience is a plus • Knowledge of financial products or insurance is beneficial Why Work With Us? • Leads provided weekly—no cold calling • Strong partnerships with labor unions and associations • Comprehensive training and ongoing support • Weekly pay with residual income opportunities • Clear path to leadership and career growth • Exciting contests and rewards, including cash bonuses, trips, and more • Remote work opportunities across the U.S. Endorsed by the Los Angeles Lakers, Dallas Cowboys, Texas Rangers, and FC Dallas! Apply today and take the next step in building a rewarding career with us, while making a difference in the lives of others.

Do you feel like you’re missing the opportunity and support you need to thrive? Are you ready to take control of your career, grow your client base, and work on your terms? At HeelsnBootsHairStudio, we understand what it takes to succeed, and we’re here to help you achieve it. What We Offer: ✨ Competitive commission or salary options tailored to match your goals. ✨ Client leads to help you grow your book and complement your existing clientele. ✨ The flexibility to work on your terms and achieve the commission you desire. ✨ A supportive, high-energy team that values your skills and independence. ✨ Opportunities to build your career while expanding your client base. ✨ A studio that prioritizes quality, collaboration, and long-term success. We’re Looking for Hairstylists Who: ✅ Hold a valid NY cosmetology license. ✅ Have at least 5 years of experience behind the chair. ✅ Bring an established clientele to start and are eager to grow further. ✅ Are passionate about their craft and building strong client relationships. ✅ Are eager to grow alongside a team that values their independence and expertise. ✅ Take pride in their work and are ready to elevate their careers. ✅ Excel in customer service skills—building trust and loyalty with every client. ✅ Are trend-savvy, detail-oriented, and driven to succeed. ✅ Understand the importance of client retention and following up to build lasting relationships. At HeelsnBootsHairStudio, you’re not just a stylist—you’re our partner in growth. Together, we’ll create an environment that inspires confidence, creativity, and long-term success. 📩 Ready to take the next step? Let’s connect to start your journey with us!

The Jewelry Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, and driving sales and profitability. This role involves managing staff, inventory, and visual merchandising, while maintaining a high standard of service and adherence to company policies. Key Responsibilities: 1. Sales and Customer Service:   - Lead and motivate the sales team to meet or exceed sales goals.   - Provide exceptional customer service, ensuring customers’ needs are met and addressing any concerns.   - Assist customers with product selections, providing detailed information on jewelry features, quality, and value.   - Develop strategies to improve customer retention and brand loyalty. 2. Team Management:   - Hire, train, and manage sales associates and other store staff.   - Schedule and assign duties to staff, ensuring adequate coverage during peak hours.   - Conduct regular performance evaluations, provide feedback, and foster a positive work environment.   - Ensure staff are knowledgeable about product offerings and sales techniques. 3. *Inventory Management:   - Oversee inventory control, ensuring products are accurately stocked and tracked.   - Conduct regular inventory checks, manage stock levels, and coordinate reordering with suppliers.   - Ensure jewelry pieces are properly displayed and maintained in accordance with store guidelines. 4. Visual Merchandising:   - Create attractive product displays that align with brand image and attract customers.   - Regularly update displays and ensure that store aesthetics are in line with marketing campaigns and seasonal trends. 5. Financial Management:   - Oversee the store’s financial performance, including meeting sales targets, controlling expenses, and ensuring profitability.   - Prepare daily, weekly, and monthly sales reports for upper management.   - Handle cash management, including processing transactions, reconciling cash registers, and ensuring accurate financial reporting. 6. Compliance and Security:   - Ensure compliance with all store policies, health and safety regulations, and legal requirements.   - Maintain security measures to safeguard high-value merchandise, including lock-up procedures and monitoring of CCTV systems.   - Handle customer complaints or incidents in a professional manner. 7. Marketing and Promotion:   - Collaborate with marketing teams to implement promotional campaigns, in-store events, and special offers.   - Use social media and other marketing channels to attract new customers and increase brand visibility. Qualifications: - Proven experience in retail management, preferably in jewelry or luxury goods. - Strong leadership and interpersonal skills with the ability to motivate and lead a team. - Excellent customer service and communication skills. - Solid understanding of inventory management, sales processes, and financial reporting. - Attention to detail and ability to maintain high standards of store presentation. - Knowledge of jewelry products, including diamonds, precious metals, and gemstones (preferred). - Ability to work a flexible schedule, including weekends and holidays. Education & Experience: - High school diploma or equivalent (required). - Bachelor’s degree in business, marketing, or a related field (preferred). - Previous experience in a jewelry store or luxury retail setting is a plus. This role offers the opportunity to manage a dynamic retail environment and contribute to the success of a growing jewelry brand. The Jewelry Store Manager is expected to combine excellent leadership with a passion for fine jewelry and customer satisfaction.

We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills. As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Restaurant Supervisor Duties: - Assist in the hiring and training of new employees - Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff - Maintain high-quality food standards - Oversee our kitchen staff’s compliance with all health code and sanitation requirements - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively Restaurant Supervisor Requirements: - High school diploma or GED - Previous supervisory experience in the hospitality industry preferred - Proven ability to work in a fast-paced setting - Strong multi-tasking skills - The physical ability to remain standing for long periods of time - Exceptional organizational, communication, and customer service skills - Strong managerial skills - Working knowledge of OpenTable

At Universal Transit, we're in the business of moving dreams - one car at a time. As a leading auto transport company, we specialize in hauling cars across state lines. We're looking for Non-CDL drivers who share our commitment to safety, efficiency, and exceptional service. If you're ready to take the wheel in a rewarding career transporting vehicles nationwide, join our team! Key Responsibilities: Operate a 3-car hauler for interstate. Ensure safe and timely delivery of vehicles to our customers. Conduct thorough pre- and post-trip vehicle inspections. Adhere to all safety protocols and driving regulations. Maintain accurate logs of travel and cargo, complying with federal and state regulations. What We Offer: Competitive Salary: Earn 25%-28% of the weekly gross (avg. $6,000 - $9,000). Work Schedule: Continuous two-week cycles, Monday to the following Friday, then repeat. Team Support: Join a team that values your contribution and helps you grow. Requirements: Valid Class E drivers license with a clean driving record. Experience in auto transport preferred but not required. Commitment to exceptional customer service. Positive attitude and professionalism. Ability to pass a background check and drug test. Drive into a fulfilling career with Universal Transit, where every journey matters. Job Type: Full-time Pay: $1,500.00 - $2,500.00 per week Shift: Day shift Evening shift Overnight shift Work Location: In person

Job Summary: A Hair Salon Team Leader is a pivotal role in ensuring the smooth daily operations of the salon while delivering exceptional customer service and maintaining the highest standards of hair care. The Team Leader is responsible for managing and motivating a team of stylists and other salon staff, overseeing client satisfaction, and ensuring salon policies and procedures are followed. Responsibilities: Team Leadership and Supervision: - Lead, manage, and motivate a team of hair stylists, colorists, and other salon staff. - Foster a positive, collaborative, and professional work environment. - Conduct regular team meetings to communicate goals, updates, and address any issues. - Provide ongoing training, mentorship, and performance feedback to team members. Customer Service: - Ensure all clients receive exceptional service and quality hair treatments. - Address and resolve any customer complaints or issues efficiently and professionally. - Maintain a welcoming and customer-friendly salon atmosphere. Salon Operations: - Oversee daily operations including appointment scheduling, inventory management, and maintenance of salon equipment and supplies. - Ensure compliance with health and safety regulations and sanitation standards. - Manage opening and closing procedures of the salon. Sales and Marketing: - Promote salon services, packages, and retail products to increase sales. - Implement and track sales targets and incentive programs for team members. - Collaborate on marketing and promotional activities to attract new clients and retain existing ones. Qualifications: - Proven experience as a senior stylist or similar role in a salon setting. - Exceptional skills in hair cutting, coloring, and styling techniques. - Strong leadership, management, and interpersonal abilities. - Excellent customer service and problem-solving skills. - Knowledge of salon software for scheduling and inventory management. - Certified and licensed cosmetologist. - Ability to work flexible hours, including evenings and weekends. Key Attributes: - Inspiring and motivational leader. - Exceptional communication and organizational skills. - Passion for the beauty industry and staying updated on the latest trends and techniques. - Ability to handle stressful situations with poise and professionalism. - Strong attention to detail and commitment to quality. Benefits: - Competitive salary and performance-based bonuses. - Opportunities for professional growth and development. - Product discounts and complimentary services. - Positive and supportive work environment. Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Expected hours: 20 – 25 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Monday to Friday Weekends as needed Supplemental Pay: Commission pay Performance bonus Tips

“Our vision is to revolutionize how the world utilizes energy, creating a future where energy efficiency takes center stage. We are committed to empowering individuals and businesses with the tools and resources needed to minimize their carbon footprint and drive sustainable change.” A customer service sales consultant works to develop leads to grow a business. They work directly with customers to recommend products and services to fit their needs. A good customer service sales consultant anticipates customer concerns and offers practical solutions to resolve them. A sales representative's responsibilities include:  •Selling: Selling products or services to customers, and representing the brand  •Identifying potential customers: Reaching out to potential leads through a variety of channels such as door to door or outdoor. •Working with a team or individually Salary: 100% commission, Cash + Bonus Location: NYC Industry: Telecom & Energy Working Nature: Outdoor & Door To Door Working Time: 9am-6pm Working Days: Monday-Friday

Hiring Guest Services / Front Desk Associates! Hiring for Manhattan Locations - As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. Perks & Benefits: - This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! - 50% off waxing and 40% discount on EWC retail products - Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour - 401(k) with match - Supplemented health insurance offered to associates who meet the hours criteria - Paid sick time and family leave - Flexible days and hours because work/life balance is important - Consistent schedule **Responsibilities:** - - Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. - - Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. - - - lain the benefits of our savings program, products, and promotions. - - Answer phone calls professionally and respond to guest inquiries. - - Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. - - Create and maintain accurate annotations of customer reservations. - - Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: - Can work 24 - 35 hours per week, including one weekend day per week. - Has a friendly, eager and personable demeanor and strong communication skills - Thrives working in a team environment. - Has a collaborative spirit and proactive attitude. - Is able to manage productivity and sales to ensure goals are achieved. - Is excited to prioritize and understand customer service and satisfaction. - Responds well to coaching and performance goals. - Is able to multitask and pivot. - Has a work history that includes sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.