Are you a business? Hire customer service team lead candidates in New York, NY
PROJECT DESCRIPTION Seeking entertainers and fast learners who are passionate about their craft and the city of New York. This is a weekend gig for new hires. Position: Tour Guide. Location: New York City. Job Description: We are seeking enthusiastic and knowledgeable Tour Guides to lead engaging and informative tours around New York City. This role is ideal for individuals who are passionate about history, culture, and storytelling, and who enjoy sharing their knowledge with others. Key Responsibilities: 1. Conduct Tours: - Lead groups on walking, bus, or themed tours, providing an informative and entertaining experience. - Share historical facts, stories, and interesting anecdotes about New York City's landmarks, neighborhoods, and cultural sites. 2. Engage and Entertain: - Use storytelling techniques to captivate and engage tour participants. - Answer questions and provide personalized attention to ensure a memorable experience for all guests. 3. Safety and Coordination: - Ensure the safety and comfort of all tour participants throughout the tour. - Coordinate with other tour guides and staff to manage group logistics and schedules effectively. 4. Continuous Learning: - Stay updated on New York City's history, current events, new attractions, and any relevant changes to tour routes or content. - Participate in training sessions and briefings as required. 5. Customer Service: Provide exceptional customer service, addressing any concerns or special requests from tour participants. Gather and act on feedback to continuously improve the tour experience. 6. Administrative Duties: Handle ticketing, and any other administrative tasks as needed. Maintain accurate records of tour attendance and feedback. Qualifications: Strong knowledge of New York City’s history, culture, and major attractions. Excellent storytelling and public speaking skills. Ability to engage and interact with diverse groups of people. Strong sense of direction and familiarity with the city’s layout. Customer service experience is a plus. Ability to work primarily on weekends and have a flexible schedule. Physical stamina to walk and stand for extended periods. Benefits: Competitive pay. Opportunities for growth and additional training. A dynamic and supportive work environment. The chance to share your passion for New York City with visitors from around the world. If you are a passionate storyteller with a love for New York City, we encourage you to apply and join our team of dedicated tour guides. Looking for improv experience, team players, service industry, teaching abilities, listeners, directable and great communicators. Time commitment: 3-3.5 hrs. and 3-5 shifts a week (part-time). Pay: paid training once complete, tips, bonuses. Must be in New York.
CLEAN MARKET LICENSED MASSAGE THERAPIST, NYC Based in New York City, Clean Market is a wellness brand offering a premium collection of products, services, and education curated to meet personal health goals, guided by our team of medical professionals. Clean Market currently has three locations in NYC, in addition to two locations featuring NutriDrip IV drips in Las Vegas. In addition to our other high-performance wellness services including IV drip therapy, infrared therapy, and cryotherapy, we have launched an innovative lymphatic drainage massage program. This is a unique opportunity to be a core part of Clean Market’s massage programming. We feel that Lymphatic Drainage Massage is a key element in many people’s health and wellness journies, being a widely and globally respected and effective form of detoxification and recovery. We find that in conjunction with our other offerings we are able to provide a complete circuit of healing for our clients and we are excited to be growing our Lymphatic Massage program through all of our doors! We are seeking a skilled massage therapist with a warm personality who has training or extensive experience in lymphatic drainage massage, myofascial release, cupping, buccal massage, and craniosacral work. While lymphatic training or experience is required, specialized training in the Clean Market style along with ongoing training will be provided by our lead practitioner. This position is located within all our New York City locations; Midtown East, Brookfield Place, and Noho. REQUIREMENTS Minimum 3 years experience as a Licensed Massage Therapist Certification or experience specifically with Lymphatic Drainage Massage Licensed Massage Therapist in NY State Preferably has personal massage insurance Good communication, hygiene, and reliable transportation Great attitude, interest in wellness, and natural gift of touch Weekend and evening availability required Enjoys and thrives in wellness based atmosphere and with high end clientele Gives exemplary customer service to all levels of clients in the space Experience in Luxury Spa centers preferred COMPENSATION $60-70/ hour + Tip 401k offer at 6 months 5 days of sick time accrual per year Further benefits available for full time employment status CLEAN MARKET OFFERS Rapid opportunities for growth - full and part-time hours available Opportunity to be a part of an enthusiastic and health-focused team Complimentary and discounted wellness services Expected hours: 4 – 40 per week Benefits: Employee discount Flexible schedule Opportunities for advancement Paid sick time Paid time off Schedule: 10 hour shift 4 hour shift 8 hour shift Day shift Evening shift Monday to Friday Weekends as needed Supplemental pay types: Bonus opportunities Tips Experience: massage therapy: 3 years (Required) lymphatic massage: 1 year (Required) License/Certification: Massage Therapy License in New York (Required) Work Location: In person Application questions: Could you identify which of these specialty massages you have experience or familiar with? - Myofascial release, Cupping, Buccal massage, Craniosacral, or others (kindly mention) Are you willing to work in the evenings and on weekends? How do you demonstrate customer service skills as a massage therapist? Are you applying for a Full time or Part time post?
Full job description Hiring for Manhattan Locations As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. You MUST be STRONG IN SALES (Upselling)!!!!!! Perks & Benefits: This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! 50% off waxing and 40% discount on EWC retail products Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour 401(k) with match Supplemented health insurance offered to associates who meet hours criteria Paid sick time and family leave Flexible days and hours because work / life balance is important Consistent schedule Responsibilities: Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. Understand and explain the benefits of our savings program, products, and promotions. Answer phone calls professionally and respond to guest inquiries. Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. Create and maintain accurate annotations of customer reservations. Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: Can work 24 - 35 hours per week, including one weekend day per week. Has a friendly, eager and personable demeanor and strong communication skills Thrives working in a team environment. Has a collaborative spirit and proactive attitude. Is able to manage productivity and sales to ensure goals are achieved. Is excited to prioritize and understand customer service and satisfaction. Responds well to coaching and performance goals. Is able to multitask and pivot. Has a work history that includes upselling sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.
Full job description Earn $14.42 to $21.00 + TIPS! – Based on skills and qualifications! You gotta have it HOT...hot peppers, hot sandwiches, hot pay! Do you hunger for more? Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States. We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there’s no telling what we’ll cook up next!? Job Title: Shift Leader Department/Function: Operations Location: Field, in Shop Report to: General Manager/Assistant Manager Details: Nonexempt GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to: FOCUS People Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. Know and support appropriate personnel policies, labor laws and safety procedures. Ensure all security procedures are executed (safe procedures, open/close procedures etc.) Transitions into opening/closing duties. Customers Make customers really happy. Resolve customer complaints/issues. Empowers Associates to make sure all customers leave happy. Execute and support all food safety requirements and practices. Sales Lead Associates to open, transition, and close shifts without supervision. Manage and organize the line and delegate duties to Associates. Know and uphold standards for product quality. Work the line as needed. Ensure back-of-the-house procedural standards are met. Promote sales on the shift through executing the marketing plan within the four walls. Profits Control food costs, labor, waste, and cash on the shift. Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS Must have the ability/stamina to work a minimum of 40 hours a week. Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day. Must be able to exert well-paced and frequent mobility for periods of up to five hours. Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service. EXPERIENE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Minimum of 1 year supervisory experience in a restaurant or retail environment. Minimum educational requirement: High School degree. Must be able to work a minimum of 2 opens and/or closes per week. As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi-task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team-player. Ability to manage a fast-paced, high-volume shifts while providing excellent customer service. We’re an equal opportunity employer.? All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Join our vibrant team at H-ART, a premier K-Beauty destination in the heart of Manhattan, NY! We are currently seeking a dynamic and dedicated Assistant Manager to help lead our passionate team in delivering exceptional service and sharing the beauty of Korean skincare and cosmetics with our valued customers. If you are a skincare enthusiast with a flair for leadership and a love for all things K-Beauty, we invite you to apply and be part of our team! Responsibilities: Manage employee attendance and schedule Update and report inventory Support the manager in store operations and customer responses in collaboration with the Manhattan HQ team Maintain product knowledge and provide recommendations for customers Handle cash and the POS systems for cashier tasks Operate in-store promotions organized by the marketing department Any other customer service-related tasks Fast learning skills Responsibility and punctuality Job Types: Full-time, Part-time Expected hours: 30 – 40 per week Benefits: Employee discount Flexible schedule Shift: Day shift Evening shift Morning shift Weekly day range: Weekends as needed Education: High school or equivalent (Required) Experience: Store management: 1 year (Preferred) Customer service: 1 year (Required) Work Location: In person
*About Us:* Royfa is a leading provider of innovative Compression garments, dedicated to improving patient outcomes and enhancing the quality of life. We are seeking a driven and results-oriented Sales Representative to join our team, responsible for promoting our products healthcare facilities and retail medical supply stores. *Job Summary:* We are looking for a skilled sales professional to develop and maintain relationships with key decision-makers in facilities and retail medical supply stores. The successful candidate will identify new business opportunities, drive sales growth, and provide exceptional customer service. *Responsibilities:* - Develop and execute sales strategies to achieve sales targets - Build and maintain relationships with healthcare facility and retail medical supply store owners - Identify and pursue new business opportunities - Conduct product demonstrations and training sessions - Provide exceptional customer service and support - Stay up-to-date with industry trends and competitor activity - Collaborate with the marketing team to develop promotional materials and campaigns *Requirements:* - 2+ years of sales experience in the medical or healthcare industry - Proven track record of achieving sales targets - Strong understanding of skin healthcare and medical supply markets - Excellent communication and interpersonal skills - Ability to work independently and as part of a team *We Offer:* - Competitive salary and commission structure - Comprehensive benefits package - Ongoing training and professional development opportunities - Collaborative and dynamic work environment - Recognition and rewards for outstanding performance Thank you!