616 Best customer service team lead Jobs in Yonkers, New York (November 2026)

Entry Level Customer Service & Sales Associate

Description: Friendly, patient and great with people? Turn your customer service skills into a full-time career with growth! NY Events is a direct marketing and sales company representing Fortune 100 brands at retail stores and pop-up events across NYC. We’re hiring Customer Service & Sales Associates to join our Manhattan team. What you’ll do: • Greet and assist customers at retail locations and events, • Answer questions and help customers understand their options, • Present products and services and guide customers through sign-up, • Deliver friendly, professional service in every interaction, • Work with your team to reach daily and weekly goals Who we’re looking for: • Friendly, outgoing and comfortable talking with new people, • Strong communication skills and a positive attitude, • Coachable, reliable and eager to learn, • Experience in customer service, retail, food service, hospitality or call centers is a plus but not required, • Recent grads and career changers welcome Pay: $800–$1,400/week Schedule: Full-time, Mon–Fri, 9am–6pm Location: Office in Midtown Manhattan What we offer: • Paid customer service and sales training, • Growth to team trainer, team leader and management based on performance, • Supportive, team-oriented environment, • Experience with Fortune 100 brands No experience needed. We’ll train you. Apply now and we’ll reach out to set up an interview!

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Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

Job Description: Sales Lead with Keys – UGG Job Summary: UGG is seeking a dependable and sales-driven Sales Lead with Keys to support daily store operations, lead the sales team, and deliver exceptional customer service. The ideal candidate has retail sales experience, leadership skills, and the ability to open and close the store while ensuring smooth operations. Responsibilities: • Open and close the store, including handling keys and securing the premises., • Lead and support sales associates in achieving daily sales targets., • Provide excellent customer service and product recommendations., • Assist with inventory management, stock replenishment, and merchandising., • Handle customer concerns and support daily store operations., • Ensure store cleanliness, organization, and brand presentation., • Assist with cash handling and opening or closing procedures., • Help train and motivate team members to improve sales performance. Requirements: • Previous retail sales or team leadership experience preferred., • Strong communication, customer service, and sales skills., • Trustworthy and responsible, with the ability to manage store keys., • Ability to work flexible schedules, including weekends and holidays., • Strong organizational skills and attention to detail., • Ability to work in a fast-paced retail environment. Position Type: Full-Time or Part-Time

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Groupr

Canvasser $20/hr (Bronx & Brooklyn)

27 days ago

$20 hourly

Part-time

East Bronx, The Bronx

Tell your neighbors about a better way to buy groceries. $20 an hour, paid every week. Work in the Bronx or Brooklyn. Groupr delivers groceries to your door with no delivery fees, and you can pay with SNAP/EBT or a regular card. Customers can reserve an order now and pay when their benefits land. Most people have never heard of us. Your job is to change that. What you'll do Talk with people at their doors, in lobbies and at our tables around the neighborhood. Tell them about Groupr, answer their questions, and help anyone interested sign up on their own phone. This isn't a hard sell. You're sharing something really good. We set clear daily goals and tell you exactly what they are. Pay and schedule • $20.00 per hour, paid weekly. Your hourly pay is guaranteed and never depends on hitting a goal., • Afternoon shifts, about 3-7 PM, on weekdays and some weekends., • Bronx or Brooklyn. After you apply, we call you to ask which one works for you and which days you're free., • Paid training before your first shift. Your first shifts are alongside one of our experienced leads., • We log shifts in our own app on your phone. What we're looking for Required: • Comfortable starting a conversation with someone you've never met, • On time, every time, • A smartphone you keep charged during your shift A plus: • You speak Spanish, • You've done door-to-door, promotions, retail, customer service or any job talking with people all day, • You live in or know the Bronx or Brooklyn How to apply Apply here. In one sentence, tell us about a time you talked with strangers for work. We call every applicant back. Groupr is an equal opportunity employer.

Marketing Assistant Company: VAL Surfaces Location: Paramus, New Jersey Position: Full-Time About VAL Surfaces VAL Surfaces is one of Northern New Jersey’s leading flooring, painting, epoxy, and home-improvement companies. Since 2011, we have built our reputation through quality workmanship, strong communication, and exceptional customer service. We are looking for a motivated Marketing Assistant to help expand our brand throughout Bergen County and the surrounding area. Position Overview The Marketing Assistant will support the company’s digital marketing, social media, customer outreach, and local business-development efforts. This position is ideal for someone who is organized, creative, comfortable using technology, and eager to grow with an expanding company. Responsibilities • Create and schedule content for Instagram, Facebook, Google Business Profile, and other platforms., • Develop and manage company's target marketing initiatives, • Photograph and record projects, team members, and completed work., • Edit short-form videos, before-and-after photos, and promotional content., • Update website pages, project galleries, blogs, and service-area content., • Assist with email campaigns, promotions, and customer follow-ups., • Request and monitor customer reviews., • Respond to social media messages, comments, and online inquiries., • Track leads and marketing performance., • Help develop relationships with realtors, designers, contractors, and community organizations., • Assist with printed materials, showroom displays, sponsorships, and local events., • Maintain consistent branding across all marketing channels., • Coordinate with project managers and field teams to collect project photos and information., • Perform additional marketing and administrative duties as needed. Qualifications • Strong written and verbal communication skills., • Organized, dependable, and detail-oriented., • Comfortable using social media and digital marketing platforms., • Basic photography and video-editing skills., • Familiarity with Canva, Google Workspace, Microsoft Office, or similar programs., • Ability to manage multiple assignments and meet deadlines., • Professional attitude when communicating with customers and business partners., • Valid driver’s license and reliable transportation., • Marketing experience is preferred but not required. Company Benefits • Competitive salary based on experience., • Monthly performance-based commission opportunities., • Quarterly bonus opportunities., • Cellphone stipend., • Paid time off and company holidays., • Training and professional-development opportunities., • Opportunity to grow into a Marketing Manager or Business Development position., • Company vehicle access when required for approved business activities. VAL Surfaces is looking for someone who wants to build a career, contribute ideas, and become an important part of our continued growth.

No experience

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NY Events

Retail Sales Associate

Retail Sales Associate | Paid Training | Manhattan, NY Full-Time | In-Person | $800–$1,400+ Weekly | Entry-Level Welcome About the Position We're hiring Retail Sales Associates to join our growing Manhattan team. This is a people-focused, in-person sales role where you'll interact directly with customers, introduce products and services, and help customers find solutions that fit their needs. The position can take place indoors at retail locations or outdoors at promotional events and customer-facing locations throughout Manhattan, so we're looking for people who enjoy being active, meeting new people, and working in different environments. No previous sales experience is required. Paid training is provided. What You'll Do • Talk with customers and create a positive experience, • Promote and explain products and services, • Answer questions and identify customer needs, • Work toward individual and team sales goals, • Represent our clients professionally, • Work at retail locations, events, and outdoor promotional locations, • Attend training and coaching sessions, • Learn sales, communication, and leadership skills Who We're Looking For We're looking for someone who is: • Outgoing and comfortable talking to new people, • Positive, motivated, and reliable, • Competitive and goal-oriented, • Coachable and willing to learn, • Comfortable working indoors and outdoors, • Able to work in a fast-paced environment, • Interested in developing a career in sales or business Retail or sales experience is a plus, but not required. What You Get • $800–$1,400+ weekly earning potential, • Paid training, • No experience required, • Hands-on sales coaching, • Advancement opportunities, • Leadership development, • Full-time schedule, • Manhattan location, • Team-oriented environment Growth Opportunities We promote based on performance, consistency, and leadership ability. Successful team members can progress into senior sales and leadership positions. If you're energetic, motivated, and ready to build real-world sales and communication skills, apply today and we'll be in touch about the next steps.

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No experience

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Kenmar Shirts/Apparel Printing

Inside Sales Associate

7 days ago

$16–$20 hourly

Full-time

Westchester Square, The Bronx

Managing existing accounts involves handling phone communications, processing orders, and ensuring timely follow-up to maintain strong client relationships and satisfaction. Inside Sales Representative - Kenmar Shirts About Kenmar Shirts Kenmar Shirts provides screen printing, embroidery, custom apparel, and promotional goods. We help schools and companies create branded items for their teams, events, programs, and everyday needs. About the Role We're looking for an inside sales representative to connect with schools and companies, introduce our products and services, and turn those conversations into new business. This is an outreach-focused role for someone who enjoys talking to people, asking good questions, and building customer relationships. You'll help potential customers understand what Kenmar Shirts offers, learn what they're looking for, and follow up to move opportunities forward. The goal is to become a helpful contact customers can turn to when they need printed apparel, embroidered items, or promotional goods. Responsibilities • Identify and reach out to prospective customers at schools and companies., • Make outbound calls and send personalized emails to introduce Kenmar Shirts., • Find the right contacts for custom apparel and promotional-product purchases., • Ask about upcoming events, programs, staff apparel, giveaways, and other needs., • Explain our screen printing, embroidery, custom apparel, and promotional goods in clear, practical terms., • Gather details about potential orders, including products, quantities, artwork needs, and requested deadlines., • Coordinate with the team on customer questions, product options, and quote requests., • Follow up on conversations and quotes, answer questions, and help interested customers take the next step., • Keep accurate notes on contacts, customer needs, conversations, and follow-up dates., • Stay in touch with customers to build relationships and identify future opportunities. What We're Looking For • Clear, professional communication by phone and email., • Comfort starting conversations with new people and making outbound sales calls., • Good listening skills and the ability to understand what a customer needs., • Strong organization and consistent follow-through., • A proactive approach to finding opportunities rather than waiting for inquiries., • Patience and persistence when prospects don't respond right away., • Attention to detail when collecting order information and communicating with the team., • Willingness to learn about apparel, decoration methods, and promotional products., • A friendly, practical approach to sales that focuses on helping customers find the right solution. Who This Role Suits This role is a good fit for someone who enjoys outreach, can manage several conversations at once, and takes pride in following through. You'll be introducing schools and companies to a wide range of custom products while building relationships that can lead to repeat business.

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CP Consulting

No Experience Needed — Verizon Pop Event sales

18 days ago

$2800–$4000 monthly

Full-time

West Bronx, The Bronx

Never sold anything before? That's fine — most of our best reps hadn't either. CP Consulting is hiring for Verizon pop-up events in Scranton, and this role is built for people starting their very first sales job. Responsibilities Learn a simple, repeatable pitch for Verizon's internet and home service offers Engage customers face-to-face at pop-up and retail events Follow the process you're trained on to close same-day sign-ups Handle basic paperwork / digital order capture accurately Show up on time, ready to learn Requirements No sales or work experience required — full training provided before your first event Coachable and willing to follow a proven process Comfortable talking to strangers once trained Reliable transportation to event locations near you 18+ and authorized to work in the United States Compensation Uncapped commission structure with strong earners typically in the $60K–$80K+ range depending on performance Daily / weekly payout opportunities depending on campaign Performance bonuses and advancement into team lead roles About CP Consulting CP Consulting provides recruiting services for high-performing sales teams, hiring field and event sales talent for telecom, internet, and mobile service campaigns. Apply on CareerPlace — we review every application and move qualified candidates quickly.

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No experience

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