JOB TODAY logo

Customer service team lead jobs in East Orange, New JerseyCreate job alerts

Are you a business? Hire customer service team lead candidates in East Orange, NJ

  • Cafe Manager
    Cafe Manager
    9 hours ago
    Full-time
    Central Ward, Newark

    Café Manager Downtown Newark, NJ | Full-time | On-site Compensation: $50,000–$60,000 annually, depending on experience Schedule: Approximately 40 hours per week. Café operating hours are 6:00 a.m.–9:00 p.m. Availability for scheduled opening, daytime, and closing shifts, including weekends, is required. LaTasse Café specializes in coffee, pastries, sandwiches, fresh juices, and smoothies. We are seeking an experienced, hands-on Café Manager to lead our team and take responsibility for daily operations. Reporting directly to the owner, you will manage staffing, service, inventory, and operating costs. You must be comfortable preparing coffee, serving customers, and supporting employees during busy periods. Key responsibilities • Recruit, train, schedule, and supervise café employees., • Manage attendance, shift coverage, and employee performance., • Lead opening, closing, and shift handover procedures., • Prepare espresso drinks and other beverages, take orders, and operate the register when needed., • Coordinate in-person service with online, pickup, and delivery orders., • Ensure orders are accurate, properly packaged, and ready on time., • Monitor ordering platforms, update item availability, and resolve customer or delivery issues., • Maintain consistent recipes, portions, presentation, and customer service., • Enforce food safety, allergen precautions, hygiene, and cleaning procedures., • Manage inventory, supplier orders, receiving, and waste., • Reconcile cash and POS totals and investigate discrepancies promptly., • Control labor hours and purchasing within approved budgets., • Submit a concise weekly report covering sales, staffing, costs, and operational issues. Required qualifications • At least two years of café, coffee shop, or comparable food service management or supervisory experience., • Current ServSafe Food Protection Manager certification or an equivalent accepted by the New Jersey Department of Health. Proof required before hiring., • Hands-on experience using commercial espresso equipment and preparing espresso-based drinks., • Experience training employees, scheduling shifts, managing inventory, and reconciling cash., • Ability to supervise online orders while maintaining efficient counter service., • Strong leadership, customer service, communication, and problem-solving skills., • Ability to run shifts independently and follow through reliably., • A dependable commute to Downtown Newark., • Flexible availability for opening, daytime, and closing shifts, including weekends. Experience with Clover, Odoo, DoorDash, or Uber Eats is preferred.

    Immediate start!
    No experience
    Easy apply
  • Front of House Mixer
    Front of House Mixer
    5 days ago
    $27–$35 hourly
    Full-time
    Manhattan, New York

    Job Details THISBOWL - NYC CHANGE FAST FOOD. CHANGE THE CULTURE. We’re growing fast and hiring Front of House Mixers across NYC. WHY THISBOWL? THISBOWL was born in Bondi Beach in 2016 out of one simple idea: change the culture of fast food. This founding mission continues to drive our team of quality-obsessed foodies as we grow. Today we have more than 60+ stores across Australia and 4 (and counting) in NYC. So why join us? Well, we’re not your average fast-food brand: we’re all about doing things differently. If you love great food, leading with heart, enjoy learning on the go and want to grow in a team that supports your growth, you’ll fit right in. We’re here to help you thrive, not just work. THE ROLE As a Mixer at THISBOWL, you’ll be an ambassador of our core values. You’ll be responsible for providing personalized customer experiences, walking our guests through the menu and making wholesome bowls from scratch. The make-line moves fast and it moves together, meaning you’ll rotate across stations, communicate constantly and back up your teammates without being asked. Job title: Mixer Employment type: (Hourly) Full-Time or Part-Time Compensation: $27-$35 per hour (includes base pay of $18-22 per hour + estimated tips of $9-$13 per hour). Every 6 months, mixers are eligible for performance-based bonuses. Actual tip earnings may vary and are not guaranteed. Availability: Our rosters include shifts across mornings, evenings, weekends and holidays. Perks: Free shift meal and discounts across all THISBOWL locations (yes, even on your days off). Training and continuous opportunities for career advancement. Access to exclusive merch. Plus, team parties... we’re always up to something! KEY RESPONSIBILITIES Together with your fellow Mixers, Service Captains, and your Restaurant Manager you'll create delicious bowls and deliver an exceptional customer experience. You’ll be expected to: • Make wholesome bowls from scratch., • Deliver superior customer service, to every customer, every time., • Operate a point-of-sale (POS) register to complete customer transactions., • Cross-train across every station in the make-line and move between stations—including the cooking of our hot proteins., • Live out THISBOWL’s people and culture standards by contributing to an excellent work culture. WHAT YOU’LL BRING • Previous experience working in food, restaurants and/or customer experience preferred but not required., • Excellent communication skills and confidence working under pressure in a fast-paced environment., • A team player mindset and a positive can-do attitude., • Genuine passion for hospitality and food - a ‘foodie at heart’!, • Availability to work nights, weekends and holidays (with a variable schedule as per business needs). EQUAL EMPLOYMENT OPPORTUNITY THISBOWL USA LLC provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind on the basis of race, color, religion or creed, age, sex (including pregnancy, childbirth, and related conditions), national origin or ancestry, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital or partnership status, caregiver status, status as a victim of domestic violence or sexual offenses, arrest or conviction record (consistent with the NYC Fair Chance Act), credit history, citizenship or immigration status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law and the New York City Human Rights Law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. REASONABLE ACCOMMODATIONS THISBOWL provides reasonable accommodations to qualified individuals with disabilities, as well as accommodations related to pregnancy, childbirth, lactation, religious observance, and status as a victim of domestic violence, in accordance with applicable law. To request an accommodation in the application process or in performing the essential functions of this role, please contact the People and Culture team. PHYSICAL DEMANDS & WORK ENVIRONMENT THISBOWL is committed to providing reasonable accommodations to qualified individuals with disabilities so they can perform the essential functions of the role. This role is performed in a restaurant environment and may involve exposure to moderate noise levels, wet floors and other conditions commonly associated with food preparation and guest service operations. Team members in this position may be required to: • Stand, walk, bend, reach, and move throughout the restaurant for extended periods, including using stairs where applicable., • Work in environments with varying temperatures, including refrigerated storage areas and near hot cooking equipment., • Be exposed to common food allergens, including but not limited to sesame, soy, dairy, tree nuts, peanuts, shellfish, and gluten., • Work a flexible schedule, including mornings, evenings, weekends, and holidays, based on business needs. Compensation Details Compensation: Hourly ($27.00 - $35.00) Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts Required Skills Ability to Work Collaboratively With Others Adaptability to Changing Work Environments Strong customer service orientation Attention to Detail in Food Preparation Time Management Skills Ability to Handle Multiple Tasks Simultaneously Willingness to Learn and Grow Professionally Culinary Skills Related to Food Preparation

    Immediate start!
    No experience
    Easy apply
  • Packer / Loader
    Packer / Loader
    19 days ago
    $22–$30 hourly
    Full-time
    Union, Union

    Job Summary LXS Homes is growing, and we are looking for dedicated, hardworking, and experienced Movers and Drivers to join our professional relocation and logistics team. In this role, you will be responsible for safely packing, loading, transporting, and unloading furniture, equipment, and household goods for our residential clients. The ideal candidate has a proven track record in the moving industry, strong physical stamina, excellent customer service skills, and—for driver applicants—a clean driving record and experience operating box trucks or commercial moving vehicles. If you take pride in doing a job carefully, efficiently, and with a positive attitude, we want you on our team. Key Responsibilities Safe Transport & Driving: Safely drive and navigate company moving trucks to and from client locations, adhering to all traffic laws and safety regulations. * Packing & Wrapping: Properly wrap furniture, appliances, and fragile items using moving blankets, bubble wrap, and packing supplies to prevent damage. * Loading & Unloading: Efficiently load, secure, and unload cargo in moving trucks using proper stacking techniques, dollies, ramps, and straps. * Assembly & Placement: Disassemble and reassemble furniture as needed, and place items in designated rooms according to customer specifications. * Customer Care: Act as the face of LXS Homes by providing courteous, professional, and friendly communication with clients throughout the moving process. * Inspection & Inventory: Complete pre- and post-trip vehicle inspections, manage inventory lists, and report any incidents or equipment issues immediately. * Safety Compliance: Follow all company safety policies, practice correct heavy-lifting ergonomics, and keep the work site and truck clean. Qualifications & Requirements Experience: Minimum of [1–2+ years] of proven hands-on experience as a professional mover or truck driver in the moving/logistics industry. Driver Requirements (For Driver Positions): Valid driver’s license with a clean driving record (Commercial Driver's License / CDL is a plus, but standard box truck experience is accepted). * Physical Strength: High physical fitness and stamina, with the ability to safely lift and carry heavy items (70+ lbs) repeatedly throughout a full shift. * Communication Skills: Strong verbal communication and interpersonal skills to work effectively with team members and clients. * Reliability & Professionalism: Punctual, trustworthy, detail-oriented, and committed to maintaining a neat appearance. * Education: High school diploma or GED equivalent preferred. What We Offer Competitive hourly pay + performance tips Opportunities for career advancement into crew lead or logistics management roles Paid time off (PTO) and health benefits (optional/customizable based on company policy) Supportive, team-oriented work environment LXS Homes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.

    Immediate start!
    No experience
    Easy apply
  • Internet Sales Associate
    Internet Sales Associate
    1 month ago
    $80000–$100000 yearly
    Full-time
    Elizabeth

    Internet Sales Associate — NJ Auto Haus NJ Auto Haus is a high-line pre-owned luxury car dealership located in Elizabeth, New Jersey, and we are looking for motivated, driven Internet Sales Associates to join our growing team. This is a full-time, hourly + commission position with significant earning potential and room for growth. What You’ll Do As an Internet Sales Associate, your primary responsibility will be to turn online leads into scheduled showroom appointments and test drives. • Handle 100+ internet leads and calls daily, • Respond quickly and professionally to customers, • Follow up consistently with new and existing leads, • Build relationships with customers through phone, text, and email, • Schedule qualified customers for test drives, • Work to maximize shows and sold appointments, • Present our selection of high-line luxury vehicles to interested buyers, • Maintain organized follow-up with your assigned leads, • Work closely with the sales team to help convert appointments into sales Compensation & Benefits • Hourly pay + commission, • Paid on shows and sold vehicles, • Additional bonuses for appointments that show, • Performance-based earning opportunities, • Full-time position, • One weekday off + Sundays off, • Opportunity for career growth and advancement Who We’re Looking For We want someone who is: • Highly motivated and goal-oriented, • Comfortable making a high volume of calls, • Confident communicating with customers, • Persistent with follow-up, • Professional and energetic, • Sales-minded and competitive, • Able to work in a fast-paced dealership environment, • Automotive sales experience is a plus, but motivated candidates with strong sales or customer-service backgrounds are encouraged to apply If you are hungry to make money, enjoy working with customers, and want an opportunity to grow within a high-line automotive dealership, NJ Auto Haus wants to hear from you. Apply today and join our team!

    Immediate start!
    Easy apply
  • Vice President of IT
    Vice President of IT
    17 hours ago
    $175000–$195000 yearly
    Full-time
    Moonachie

    Reports to: Chief Development Officer With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The Vice President of IT will drive the strategic vision, implementation, and oversight of all technology systems. This role ensures that technology supports and advances the company's operational goals, growth initiatives, and guest experience, while maintaining the highest standards of data security and system performance. The VP of IT will oversee the implementation of robust cybersecurity frameworks, and ensure compliance with industry best practices, while managing network systems to guarantee reliability, and protection of company and customer data. KNOWLEDGE AND RESPONSIBILITIES • Oversee the planning, execution, and successful placement of all new technology systems, including POS, back-office, digital ordering, and other QSR technologies while ensuring integration and minimal disruption to operations., • Build and maintain strong relationships with technology vendors, service providers, and strategic partners. Negotiate contracts, manage performance, and ensure vendors deliver solutions that align with business needs and budget., • Collaborate with cross-functional leaders to align technology initiatives with business objectives., • Develop and execute IT roadmaps that support company growth, operational efficiency, and innovation., • Identify emerging technologies and trends relevant to the QSR and bakery café industry., • Evaluate and initiate new solutions that enhance the guest experience, drive operational excellence, and create competitive advantage., • Provide leadership and oversight for the performance, security, and maintenance of all IT systems and ensure high system availability and data integrity., • Oversee the development and implementation of data policies. Ensure secure, compliant, and effective data collection, storage, analysis, and reporting to support informed decision-making within the organization., • Implement and oversee cybersecurity, manage network systems, and ensure compliance, • Other duties may be assigned WHAT YOU NEED TO HAVE • Ideal for a strong Director ready to take the next step in their career. This role offers an excellent opportunity for a proven leader to expand their impact and grow within a dynamic, fast-paced organization., • Bachelor's degree in information technology, Computer Science or equivalent work experience., • Progressive leadership experience in a fast paced and rapidly growing retail environment., • Proven experience leading large-scale systems implementations and managing vendor partnerships., • Strong knowledge of POS systems, digital ordering, loyalty platforms, and back-office systems., • Excellent strategic thinking, problem-solving, and communication skills., • Demonstrated ability to lead and develop high-performing IT teams., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven., • Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

    Easy apply
  • Sales Associate- Internet, Mobility, TV
    Sales Associate- Internet, Mobility, TV
    1 month ago
    $20–$25 hourly
    Full-time
    Newport, Jersey City

    High Earning Event Sales Rep — Internet & Mobile Services Location: New York events · Type: Full-time / commission · Company: CP Consulting We are hiring high-earning outdoor event sales representatives for internet and mobile service campaigns. Work high-traffic events, engage shoppers, and close offers for major connectivity brands. Top performers regularly out-earn traditional retail sales roles. Responsibilities Represent leading telecom, internet, and mobile service brands at high-traffic events and field locations Engage customers face-to-face, explain product benefits, and close same-day sales Hit daily activity and sales targets in a competitive, team-based environment Handle basic paperwork / digital order capture accurately Show up on time, energy high, professional appearance Requirements High energy, coachable, and comfortable talking to strangers Reliable transportation to event and field locations (NJ / surrounding areas) Available for evenings and weekends when events run 18+ and authorized to work in the United States No prior sales experience required for entry roles — training provided Compensation Uncapped commission structure with strong earners typically in the $60K–$80K+ range depending on performance Daily / weekly payout opportunities depending on campaign Performance bonuses and advancement into team lead roles About CP Consulting CP Consulting provides recruiting services for high-performing sales teams. We hire field and event sales talent for telecom, internet, and mobile service campaigns. How to apply Include a short note about your sales or customer-facing experience if you have any (not required).

    Immediate start!
    No experience
    Easy apply
1