Sales Support Admin
7 days ago
New Brunswick
Job Description Company Introduction Tri-State Energy (TSE) is a 40-year client-focused energy solutions provider committed to delivering engineering-driven strategies that improve facility performance, reduce operational and maintenance costs, and provide long-term reliable solutions by seamlessly combining technical engineering with project implementation. We focus on providing energy engineering and MEP contracting support for facility optimization and decarbonization initiatives. We are growing and looking to hire dedicated, industry-qualified candidates at all experience levels to grow with our company. Position Summary The Sales Support Rep serves as the operational backbone of the Sales Department, focusing on process optimization, data integrity, and high-level administrative support. This strategic role ensures seamless lead management, robust CRM health, and accurate performance reporting, enabling the sales team and the Director of Sales to focus primarily on revenue generation and strategic growth. Essential Job Functions • Monitor and maintain HubSpot pipeline health by actively resolving bottlenecks and ensuring timely deal progression., • Enforce CRM data accuracy by managing tagging standards, validating real-time updates, and performing regular data hygiene checks., • Serve as the final quality check for proposals and contracts by verifying data accuracy, formatting consistency, and adherence to established compliance checklists before client delivery., • Deliver weekly performance dashboards tracking critical KPIs such as meetings scheduled, pipeline velocity, forecast accuracy, and quota attainment., • Gather and organize critical project documentation such as utility bills, site audit data, and close-out documents for a seamless transition to Operations., • Act as the liaison between Sales, Marketing, and Operations to ensure clear communication and smooth workflow handoffs., • Verify deal milestones and documentation to assist in the accurate calculation of sales commissions and utility incentive payouts., • Schedule and lead training sessions on sales processes, advanced HubSpot usage, and documentation standards to accelerate new hire ramp-up., • Maintain the internal library of sales playbooks, case studies and forms., • Partner with Marketing to ensure all sales collateral and event materials are prepared in advance., • Manage calendars, schedule meetings, prepare agendas, and coordinate travel and expense reporting for the 10-person team., • Organize logistics and materials for internal meetings, client presentations, and industry trade shows., • Coordinate all onboarding activities for new hires including system setup, document distribution, and internal introductions. Qualifications • Bachelor’s degree in business administration, Marketing, Finance, or a related quantitative field., • 2–4 years of professional experience in administrative, coordination, Sales Support, Sales Administration, or Sales Operations roles., • Internship, co‑op, or relevant part‑time experience demonstrate strong organizational skills will be considered., • Hands-on experience with a CRM system is required; HubSpot experience or certification is highly preferred., • Experience in the Energy, Construction, or Engineering industries is a valuable asset., • Willingness and ability to travel within the tri-state area, including some overnight travel., • Strong customer service skills, with the ability to proactively identify customer needs and manage expectations., • Excellent written and verbal communication skills., • Self‑motivated and capable of working independently or as part of a team., • Exceptional organizational, time‑management, and planning abilities., • Must reside in New Jersey., • Possession of a valid U.S. driver’s license and the ability to operate personal or company vehicles. Knowledge, Skills and Abilities • Proficiency in Microsoft Excel, including creating, manipulating, and analyzing data using formulas, pivot tables, and charts for KPI reporting and dashboards., • Strong data literacy, with an understanding of key sales efficiency metrics (e.g., pipeline velocity, conversion rates) and the ability to translate data into clear reports., • CRM expertise, particularly with HubSpot, including maintaining system structure, ensuring data integrity, and managing tagging and reporting., • Familiarity with standard sales process fundamentals such as lead qualification, opportunity stages, and proposal generation., • Ability to manage a high volume of concurrent tasks and coordinate complex logistical planning for up to 11 individuals., • Demonstrated capability to follow established workflows, document processes, and recommend improvements., • Excellent written and verbal communication skills, with the ability to interact professionally with clients, cross‑functional teams, and senior leadership., • Strong attention to detail and a commitment to quality, especially when performing final reviews of proposals and contracts., • Highly proactive and resourceful, able to anticipate needs and solve problems with minimal supervision., • Adaptable and able to maintain accuracy and performance in a fast‑paced, high‑volume operational environment. Physical Demands of the job • The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully., • While performing the duties of this job, the employee is occasionally required to stand; sit, walk, climb, balance, stoop, kneel, crouch or crawl; use hands to finger, grasp, or feel objects; reach with hands and arms; push or pull; talk and hear; use repetitive motions., • The employee is frequently required to lift and/or move up to 20 pounds and occasionally lift and/or move up to 25 pounds and/or sit for long periods of time., • The employee must have visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading and visual inspections of site plans., • While performing the duties of this job, the employee is subject to the following work environment:, • The employee is subject to both inside and outside environmental conditions., • The employee is subject to hazards such as proximity to moving mechanical parts, mechanical and electrical rooms, rooftop, moving vehicles, and electrical current. Diversity TSE is an equal-opportunity employer committed to diversity and inclusion in the workplace. TSE prohibits discrimination and harassment of any kind based on age, race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, age, marital status, gender, gender identity or expression, veteran status, or any other protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. TSE makes hiring decisions based solely on qualifications, merit, and business needs at the time. TSE is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. TSE is a drug-free workplace. Screening TSE makes offers of employment contingent upon (1) successful completion of a routine background investigation and reference check, (2) drug testing, and (3) Act 34 Child Abuse clearance. Benefits • Medical, vision, and dental insurance, • 401(k) with company match., • Company-provided life insurance, short- and long-term disability, • Health Savings Account (HSA), • Education reimbursement program with management approval, • Annual paid time off., • Observance of 8 days off for Holidays. Work Schedule Monday through Friday, 8:30 a.m. to 5:30 p.m. in office, though some work will occur outside of regular work hours. • Occasional weekends and/or on call requirement as needed., • Some travel on occasion may be required.
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