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Job DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. CURRENT OPPORTUNITY: EXPERIENCED HVAC SERVICE TECHNICIAN JOB RESPONSIBILITIES & REQUIREMENTS: HVAC Service Tech for company that handles service work and site maintenance for national accounts. • Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction, • Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units., • Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location, • Performs preventative maintenance, site surveys, replacement, and modifications as need or requested by customers., • Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary, • Inspects vehicles by checking vehicle condition and cleanliness, • Maintains vehicles by keeping records of service, scheduling, and complete repairs and maintenance service, • Maintains equipment by inspecting for signs of wear. Notifies customer and/or Operations Manager of findings., • Documents work by completing paperwork on each job and maintaining files, • Represents company by serving as a direct customer contact., • Determines parts to order for repairs and timeliness of need, • Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files., • Records parts, material, labor, subs and other cost data per assignment and returns unused resources., • Turns in all required paperwork and reports in a timely manner., • Keeps current on all products concerning installation, operation, maintenance, service and repair, • Read and interpret product specifications, • Provides technical support to customers, • Flexibility to work overtime/weekends as necessary, • Regular travel requirements with some overnight travel, as needed, • 5 years of experience required BENEFITS OFFERED:, • Medical Insurance, • Dental Insurance, • Paid Vacations xd2NlpjT08

Job Description Store Manager – Purple Carpet (Miami, FL) Full-Time | In-Store | $50K–$60K Base + Monthly Bonuses Your Role You'll lead the store, the team, and the vibe. That means driving sales, motivating staff, keeping the visuals on point and using social media to amplify the brand. From stories and reels to in-store activations and promo drops, youll help shape how Purple Carpet shows up online and in the community. What You’ll Do • Provide personalized, next-level customer service, • Hire, train, and hold staff accountable for performance, • Run day-to-day operations with discipline and energy, • Merchandise the store and create an engaging visual experience, • Manage POS systems, cash, inventory, and loss prevention, • Set and hit monthly and daily sales goals, • Use Instagram, Facebook, TikTok, and more to drive sales, promo events, and brand awareness, • Collaborate with our creative team to amplify in-store marketing efforts What You Need • 3+ years of management experience in retail (fashion preferred), • Proven ability to lead a team and deliver results, • Strong tech and social media skills (posting, stories, reels, hashtags, etc.), • Love for fashion, music, urban culture, and whats trending, • Sharp communication and organizational skills, • A natural leader who leads from the front and gets things done, • Energetic, stylish, reliableand in tune with today's customers Compensation & Perks • Base Salary: $50,000 $60,000 (based on experience), • Monthly Bonuses: Based on year-over-year sales growth, • Employee Discount: 30 to 40% off all clothing, • 401(k) with company match, • Health Insurance Options, • Leadership training and mentorship, • Consistent schedules and livable work weeks, • Career growth in a high-visibility fashion business Please do not apply if • You dont use social media or understand how it drives retail today, • You've never managed a retail team, • You're uncomfortable working in a young, urban fashion environment, • You avoid accountability, energy, or customer engagement, • You're looking to sit in the back instead of lead from the front If you've got vision, hustle, and fashion in your DNA lets build something together. Purple Carpet is where culture meets retail. We need a manager who gets both. Company DescriptionWe’re a small business with a big heart. Are you an organized, energetic professional who thrives in a close-knit, dynamic environment? At Highly Ambitious dba Purple Carpet, we’re more than just a business—we’re a family. Our team enjoys working hard and having fun while doing it. We believe in a positive, collaborative atmosphere where creativity and laughter are part of the daily routine. We’re looking for an Executive Assistant to join our team and help us keep the fun and family spirit alive while supporting our growing business. As a thriving small business, we’re looking for someone with HR and hiring experience to support our business owner and manage various operational aspects of our stores and oversight of store operations. This role is crucial for helping us maintain smooth operations and fostering a positive work environment. The ideal candidate will be organized, proactive, and able to juggle multiple tasks effectively while maintaining a high level of professionalism and confidentiality.We’re a small business with a big heart. Are you an organized, energetic professional who thrives in a close-knit, dynamic environment? At Highly Ambitious dba Purple Carpet, we’re more than just a business—we’re a family. Our team enjoys working hard and having fun while doing it. We believe in a positive, collaborative atmosphere where creativity and laughter are part of the daily routine. We’re looking for an Executive Assistant to join our team and help us keep the fun and family spirit alive while supporting our growing business. As a thriving small business, we’re looking for someone with HR and hiring experience to support our business owner and manage various operational aspects of our stores and oversight of store operations. This role is crucial for helping us maintain smooth operations and fostering a positive work environment. The ideal candidate will be organized, proactive, and able to juggle multiple tasks effectively while maintaining a high level of professionalism and confidentiality.

Job Description About the Role We are seeking a Member Concierge Agent to join our customer experience team in a call center environment. This role is dedicated to providing exceptional service to our members by assisting with inquiries, benefits navigation, appointment scheduling, and resolving concerns efficiently. As the first point of contact, you will play a key role in ensuring a seamless and positive member experience. Key Responsibilities • Member Support & Assistance, • Manage inbound and outbound calls, emails, and chat inquiries from members regarding their benefits, services, and account details., • Proactively reach out to members to provide personalized support and guidance on available services., • Assist members with appointment scheduling, provider searches, and plan navigation., • Problem Resolution & Service Excellence, • Address member concerns with professionalism, empathy, and a solution-oriented approach., • Handle escalations efficiently, ensuring timely resolution of issues., • Maintain accurate records of interactions and follow up on unresolved concerns., • Product & Benefit Knowledge, • Stay up to date with company products, wellness programs, and membership benefits to provide accurate information., • Educate members on available health and wellness resources to enhance engagement., • Compliance & Data Integrity, • Ensure all member interactions adhere to HIPAA and data privacy regulations., • Accurately document member interactions in CRM and call center systems., • Follow company policies and procedures to maintain compliance and service standards. Qualifications & Skills • Experience: 1+ years in a customer service, call center, or healthcare-related role (preferred)., • Communication: Strong verbal and written communication skills in English and Spanish (Required)., • Tech-Savvy: Comfortable using CRM software, call center tools, and telephony systems., • Problem-Solving: Ability to think quickly, resolve member concerns, and provide a seamless experience., • Empathy & Professionalism: Passion for helping people with a patient-first approach., • Adaptability: Ability to handle a fast-paced environment and multi-task effectively., • Healthcare/Insurance Knowledge: Familiarity with health insurance plans, provider networks, or wellness programs is a plus.

Job Description About Pacaso: Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified financial structure, easy and equitable scheduling, and dedicated local property management.Founded by former Zillow executives, Pacaso has facilitated over $1 billion in gross real estate transactions and service fees across more than 40 markets nationwide, as well as internationally in Paris, London, and Cabo. We have been featured in The New York Times, Wall Street Journal, Fortune, Forbes, CNBC and more.Pacaso is a certified Great Place to Work and has received numerous accolades for its workplace culture. Fortune and Great Place To Work named Pacaso to the 2024 Best Workplaces in Real Estate list. In 2023, Pacaso was recognized as a Best Workplace in the Bay Area™, and in 2022, it ranked among the Best Medium Workplaces™, Best Workplaces for Real Estate™, and Best Workplaces for Millennials™. Additionally, Pacaso was ranked #6 on Glassdoor's 2022 list of Best Places to Work and was one of LinkedIn's top startups in 2022. About The Role We are building a talent pool for future opportunities in 2026 The Pacaso Sales Team provides best-in-class business to customer sales experience in introducing the co-ownership model and bringing on new prospective buyers. In this role, you will be responsible for working with new prospective buyers and sales opportunities at top of the funnel to drive revenue by acquiring new Pacaso owners. You'll bring market and inventory insight and energy to create lasting first impressions to prospects by providing them with a friendly and exceptional experience through a consultative sales approach while driving the value of the Pacaso model. The Regional Manager is part of a team that supports the top to bottom funnel sales cycle to tour, close and onboard prospective owners. The role requires a strong mindset, high-level work ethic, sophistication in conversation, and a closer mentality. This is a unique opportunity to be a part of a fast growing rocket ship with a seasoned team of successful leaders in the real estate and property tech space. Responsibilities • Work directly with national prospective buyers to convert them into Pacaso homeowners, • Qualify inbound sales leads by meeting and exceeding KPI requirements, • Have a deep understanding and ability to speak to all of the current market inventory., • Provide feedback to the sales leadership, marketing, and acquisitions teams on market dynamics, potential Pacaso future prospects, and buyer feedback on demand, • Prepare and provide accurate forecasts to management on a weekly basis, • Drive Opportunities for the RD Team by consistently exceeding sales metric targets while maintaining or surpassing expected conversion rates., • Understand and build a deep understanding of the buyer profile, • Maintain a customer centric approach obsessing over the experience and representative of the Pacaso brand, • Be mission driven, a cultural carrier and ability to work in a team environment, • Attend one local or feeder market event monthly to support the region's sales efforts, • Flexibility to work weekends on rotation to connect with buyers within SLA expectations, • Travel quarterly to collaborate with the sales team and market support, • Adhere to consultative selling, • 2+ years of experience in new acquisitions sales or real estate sales experience, • Track record of over-achieving sales targets, • Experience working with Salesforce.com, • You're achievement driven, competitive, with high ethical values and professionalism, • Ability to prioritize and be organized with time management, • Ability to learn quickly and work effectively in a virtual environment, • Strong written and verbal communicator with internal and external awareness., • Willingness to work varied schedules based on market needs and response SLAs., • BA or college degree preferred, • Base Salary 60-65k with monthly bonus based on sales goals (OTE 100) You'll love working at Pacaso because of our ... • Competitive salary and stock options., • Unlimited, flexible PTO for exempt employees., • Excellent medical, dental and vision insurance., • Sponsored memberships to One Medical, Ginger and Carrot., • 401(k) to help you save for the future., • Paid maternity and paternity leave., • Generous home office stipend and monthly cell phone reimbursement.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Free food & snacks, • Opportunity for advancement, • Paid time off, • Training & development, • Company parties, • Flexible schedule JOB DUTIES: • Manage and oversee the entire restaurant operation, • Deliver exceptional guest services, • Ensuring guest satisfaction, • Plan new and update existing menus, • Plan and develop the overall restaurant marketing strategy, • Manage restaurants tech stack., • Respond efficiently to customer questions and complaints, • Organize and supervise shifts, • Manage and lead staff, • Develop hourly and salary staff, • Hire new employees, • Terminate employees when necessary, • Training and evaluate staff performance, • Manage food cost, forecast requirements, and maintain inventory, • Manage restaurant supplies including smallwares, • Control costs and minimize waste, • Create and nurture a positive working environment, • Implement innovative strategies to improve productivity, sales, and food quality.JOB REQUIREMENTS:, • Ideally, 5+ years of experience as a Restaurant General Manager or similar role, • Ideally, 5+ years of experience customer service management, • Extensive food and wine knowledge, • Computer literacy, • Familiarity with restaurant management software, • Experience in event planning, • Strong leadership, motivational and people skills, • Good financial management skills, • Critical thinker and problem-solving skills, • Team player, • Good time-management skills, • Great interpersonal and communication skill s, • Culinary school diploma or BS degree in Business AdministrationBENEFITS:, • 5 PTO, • 5 Sick days, • 5 Vacation Days, • Flexible Schedule (2 days off a week), • Employee Discount, • Health Insurance after first 90 daysComplete our short application today!

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary Location: Aventura, FL Company: Skydell Design A Creative, Family-Owned Jewelry Business Job Type: Full-time | On-site Join a growing, family-owned jewelry brand! Skydell Design is seeking an organized, detail-oriented, and tech-savvy Office Manager / Web Administrator to manage office operations, handle website updates, support bookkeeping, process orders, and assist with creative marketing efforts. Responsibilities: • Oversee day-to-day office operations and administrative functions, • Maintain and update online product listings and website content, • Assist with bookkeeping tasks, including reconciling bank statements and maintaining records, • Process, pack, and ship customer orders accurately and efficiently, • Provide excellent customer service and communication, • Support marketing initiatives and help with social media or digital content updates, • Run occasional local errands as neededQualifications:, • Bachelors degree preferred (Business, Marketing, or Computer Science a plus), • Strong organizational, communication, and computer skills, • Experience with bookkeeping or QuickBooks preferred, • Familiarity with e-commerce platforms (Shopify, Etsy, or similar) is a plus, • Reliable, detail-focused, and proactive, • Valid drivers license requiredSchedule:, • MondayThursday: 9:00 AM5:30 PM, • Friday: 9:00 AM3:00 PMCompensation:, • $40,000$45,000 per year, depending on experience

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Opportunity for advancement, • Paid time off, • Training & development, • Company parties, • Flexible schedule, • Free food & snacks, • Health insurance, • Manage and oversee the entire restaurant operation, • Deliver exceptional guest services, • Ensuring guest satisfaction, • Plan new and update existing menus, • Plan and develop the overall restaurant marketing strategy, • Manage restaurants tech stack., • Respond efficiently to customer questions and complaints, • Organize and supervise shifts, • Manage and lead staff, • Develop hourly and salary staff, • Hire new employees, • Terminate employees when necessary, • Training and evaluate staff performance, • Manage food cost, forecast requirements, and maintain inventory, • Manage restaurant supplies including smallwares, • Control costs and minimize waste, • Create and nurture a positive working environment, • Implement innovative strategies to improve productivity, sales, and food quality.JOB REQUIREMENTS:, • Ideally, 5+ years of experience as a Restaurant General Manager or similar role, • Ideally, 5+ years of experience customer service management, • Extensive food and wine knowledge, • Computer literacy, • Familiarity with restaurant management software, • Experience in event planning, • Strong leadership, motivational and people skills, • Good financial management skills, • Critical thinker and problem-solving skills, • Team player, • Good time-management skills, • Great interpersonal and communication skill s, • Culinary school diploma or BS degree in Business AdministrationBENEFITS:, • 5 PTO, • 5 Sick days, • 5 Vacation Days, • Flexible Schedule (2 days off a week), • Employee Discount, • Health Insurance after first 90 daysComplete our short application today!

Job Description Location: FLORIDA INTERNATIONAL UNIVERSITY - BISCAYNE BAY CAMPUS - NORTH MIAMI, FL At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary Chartwells Higher Education is seeking a self-motivated individual for the role of Director of Dining Services to oversee the campus food service operations at Florida International University - Biscayne Bay Campus in North Miami, FL! In this role, you will advise and provide hands-on support in the day-to-day operations and financial success of one or more foodservice locations on the campus. This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation. With Chartwells rapid growth trajectory, there's immense potential for you to advance professionally and make an immediate impact on our food service operations. Key Responsibilities: • Supervise the hiring, training, and development of staff to uphold excellence in service and food quality., • Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently., • Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs., • Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers., • Foster strong client relationships to align our programs with their objectives, driving happiness and retention., • Perform other duties as assigned to support the efficient functioning of dining service operations. Preferred Qualifications: • Associate degree preferred., • Five or more years of operational food service management experience., • Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation., • Strong leadership abilities with validated experience in supervising and developing staff., • Excellent organizational skills and ability to prioritize optimally., • Outstanding customer service skills with a dedication to maintaining high standards of quality., • Proficiency in preparing and analyzing financial reports., • Flexibility to work evenings, weekends, and holidays as needed., • Must be experienced with computers., • ServSafe® Certified. Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of shaping exceptional dining experiences Florida International University - Biscayne Bay Campus! Apply to Chartwells Higher Education today! Chartwells Higher Education is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1472543 Chartwells HE SHARON MCNEELEY [[req_classification]]

Job Description What is the role? You are responsible for the complete sales cycle from start to finish. You will need to educate the customer on what they can expect from beginning to end. You will need to be driven and have an ongoing strategy to educate potential customers, respond to concerns and questions, and have a keen ability to break the ice, create and nurture relationships. You must meet productivity goals and have excellent computer and communication skills. In this role, you will: • Prospect, generate opportunities, schedule, and run demonstrations, and close accounts., • Possess strong knowledge of the PracticePanther program to identify customer needs when qualifying them., • Document each call as per company and departmental policies and procedures., • Follow up with potential customers promptly if necessary while determining and managing your pipeline., • Demonstrate an aptitude for sales, ask for the next meeting and suggest additional products or services while increasing customer satisfaction and revenue., • Apply a positive customer service attitude in interactions with all customers and establish a positive rapport., • Communicate effectively and professionally in all forms of communication with internal team members and external customers. Be patient and understanding in all customer interactions., • Must keep up with all new product features and updates, • Explore new firms and make cold calls, in addition to re-engaging past prospects to generate awareness of the PracticePanther product, • Must be able to work with other teams effectively, • 0-1 years sales experience, • 0-1 years SaaS environment experience, • Knowledge in the legal industry advantageous, • Proficiency with Salesforce, Intercom, Drift, and G Suite, • Experience in leading initiatives and succeeding in a team environment, • Must be patient, empathetic, and have excellent communication skills, • Data-driven individual, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated and diligent, • Excellent verbal and written communication skills, • Organized, detail-oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. Benefits/Perks • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching

Job Description This position is with one of our fastest-growing clients in North America. They specialize in helping businesses manage, secure, and simplify their devices, identities, and endpoints through their Unified Endpoint Management (UEM) and Identity & Access Management (IAM) solution. Role Description: This is a full-time hybrid/ remote role for a Regional Channel Sales Manager located in New York, Austin, Chicago, Florida, Bay Area. This is pure channel hunting. You'll own your territory, find the right partners, sign them, enable them, and grow them into major contributors. If you already know which local MSP/VARs have national potential and you know how to make it happen you'll feel right at home. What you will do: Hunt & Sign Bring in the best local/regional MSPs & VARs in your territory. Scale Up Turn regional partners into national revenue drivers through joint sales plays, enablement, and co-marketing. Own Your Market Build and execute your channel growth plan from scratch. Enable & Energize Train partners on UEM/IAM solutions, competitive positioning, and sales tactics. Drive Demand Build a consistent, growing pipeline through joint campaigns and events. Be Where It Happens Travel locally and regionally to meet partners, close deals, and represent at key events. Qualifications: Experience in Channel Sales and managing Channel Partners Proficient in Sales and Sales Management activities Strong Customer Service skills Excellent communication and relationship-building skills Proven track record in achieving sales targets Ability to work both independently and as part of a team Bachelor's degree in Business, Marketing, or related field is preferred Required Experience: Experience in channel sales in UEM, IAM, endpoint security, mobility, or related SaaS. A proven hunter mindset you've built a channel network from the ground up. An active MSP/VAR network you can tap immediately. Strong knowledge of Windows, macOS, iOS, Android, Linux, and rugged OS. Ability to take a partner from the first meeting to the first million in revenue. Excellent communication and presentation skills with both execs and tech teams. Willingness to travel locally and regionally.

Job Description Help Desk Technician Kelly Tractor, a renowned provider of Caterpillar equipment and services, is seeking a dedicated and knowledgeable individual to join our IT team as a Help Desk Technician. As a leading dealership in the industry, we are committed to delivering exceptional support to our clients, and we are looking for a skilled technician to provide exceptional IT assistance. Our company is growing at a rapid pace - if you are interested in starting or enhancing your IT career with a technology focused company, this is the place for you! Do you enjoy working with technology and people to solve problems? We are seeking an enthusiastic candidate striving to succeed in a career that develops new skills while performing a variety of tasks that include analysis, problem-solving, and critical thinking. As a Help Desk Technician, you will be part of a dynamic team that provides IT support to our employee’s company wide. Responsibilities • Answering inbound calls, BossDesk Help Desk tickets, and email requests., • Assist end users with peripherals such as monitors, scanners, keyboards, mice, etc., • Upgrade hardware and desktop software and perform maintenance when scheduled or necessary., • Support equipment used in conference rooms., • Technical assistance to end users by performing question/problem diagnosis and guiding users through step-by-step solutions., • Work within a structured, documented helpdesk system in a Microsoft Entra / active directory infrastructure., • Assist in maintaining an accurate inventory of technology assets and technology related components for the purpose of cost control, efficient operation, and support of the technology infrastructure., • Identifies, diagnoses, tracks and resolves hardware issues, PC connectivity issues, network speed and localized outages, new computer deployments, mobile devices, TVs, and any other user end point device., • Support preparation and installation/readying of initial OS/App/Imaging loads of PCs, • Perform application installations for PCs and mobile devices for approved applications used in Enterprise., • Provide one-on-one end-user problem resolution in-person or over the phone for approved hardware issues. Escalate to Tier 2 as required., • Provide timely and accurate assistance to users and strives for first touch deployment and/or troubleshooting repair., • Diagnoses and resolves end-user printer problems, • Effectively participates as part of the team, assisting where appropriate and requesting assistance when needed., • Other duties and special projects as assigned by Information Services department management. Knowledge, Skills, and Abilities • Understanding of PCs, boot process, Windows OS management, Windows domain membership, drivers, application installs, printer setup and common networking requirements., • Ability to set up and support a variety of common and proprietary PC peripheral devices, drivers, and applications., • Ability to setup and verify setup of standard user facing applications such as browsers, email clients; and proprietary/industry specific applications as well., • General knowledge of M365 (Office)., • Understanding of cloud technologies and Microsoft Azure AD / Entra ID., • Ability to interpret user needs and escalate accordingly if required., • Strong independent troubleshooting skills with a desire for continual learning., • Excellent customer service skills with the ability to communicate effectively., • Attention to detail and the ability to accurately document technical issues., • Ability to analyze, organize and prioritize work under pressure while meeting deadlines., • Ability to process and handle confidential information with discretion., • Occasional travel to other branch locations may be required., • Must be able to lift 25-30 lbs. unassisted. Education and Experience · High school diploma or equivalent; relevant technical certifications or degree preferred. · Associate or bachelor’s Degree preferred. · 1-3 years’ experience in Information Technology related job is preferred, but willing to train a recent grad or someone looking to change careers and start in IT. · Great with computers, tech savvy with a high aptitude for learning technology. · Experience with Caterpillar equipment or dealership operations is a plus. Apply Today and Join The CAT Team Tomorrow !!! Company DescriptionFlorida Caterpillar Dealer - CAT EOE - Employees are expected to perform their daily duties safely and consider safety an integral part of their jobs. JOIN THE CAT TEAM TODAYFlorida Caterpillar Dealer - CAT\r\nEOE - Employees are expected to perform their daily duties safely and consider safety an integral part of their jobs. JOIN THE CAT TEAM TODAY

Job Description 🌟 Join DYOPATH as a Service Desk Level 2 Analyst – Miami, FL 🌟 Do you enjoy solving technical challenges and keeping people connected? DYOPATH is hiring a Service Desk Level 2 Analyst who thrives on teamwork, curiosity, and delivering exceptional IT support. Why You'll Love Being a Service Desk Level 2 Analyst at DYOPATH • Purpose with Passion – Our L.O.V.E. philosophy (Living Our Values Every Day) turns everyday work into meaningful impact., • Grow & Thrive – From certifications to career advancement, DYOPATH invests in your development., • Award-Winning Culture – Known for outstanding IT service, we bring the same dedication to our team., • 🏥 Medical, Dental & Vision Coverage, • 💡 Life Insurance, • 💼 401(k) with Company Match, • 🌴 "Pick Your Day" Paid Holiday, • 🍼 FSA & HSA Options, • Location: On-site in Miami, Florida, • Schedule: First shift, Monday–Friday, • Be the go-to technical resource for desktops, laptops, printers, mobile devices, software, and network issues., • Handle mid-level challenges, resolve what others couldn't, and escalate when necessary., • Collaborate with IT teams to troubleshoot and resolve escalated incidents., • Mentor Level 1 analysts—coach, guide, and empower them., • Prioritize user satisfaction with timely resolutions and proactive follow-ups., • Invest in yourself through training, certifications, and ongoing learning. Education & Certifications • Associate's degree (or higher) in Computer Science or similar preferred., • Professional certifications (or working toward):, • HDI Support Center Analyst (HDI SCA), • ITIL Foundation, • Microsoft 365 Certified: Fundamentals, • 2–4 years in technical support, with at least 1 year as a Service Desk Level 2 Analyst or similar role., • Exceptional customer service skills, communicating technical solutions clearly for all user levels., • Strong proficiency in Windows OS, Microsoft Office suite, and advanced network troubleshooting., • Familiarity with ITIL or similar service frameworks., • Comfortable working independently and collaboratively., • Great analytical and multitasking skills under pressure. You won't just fix problems—you'll be a trusted advisor, a mentor, and a key player in delivering world-class IT support. You'll work with passionate people, learn new skills, and help shape the future of tech services at DYOPATH. Ready to Elevate IT Experiences? If you're excited to make a real difference and love the challenge of solving technical puzzles in a team-first culture, DYOPATH wants you! Apply now to become our next Service Desk Level 2 Analyst in Miami! 🚀 Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at . The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.