Trabajos customer service work from home en West Covina, California - Page 3Crear alertas

Job DescriptionDescription: About the company Ardmore Home Design (AHD), founded in 2008, is a privately owned, fast-paced, founder-led entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell, and distribute luxury home décor globally to interior designers and boutique/luxury retailers. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials), Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products) and Burton James (seating home furnishing). About the role: The QC Lead oversees Front Office QC and Repair personnel and processes, ensuring the timely and accurate completion of QC and repair orders. This role is responsible for maintaining high standards of quality, driving operational efficiency, and supporting continuous improvement initiatives. What you can do for us: · Plan and coordinate the workflow of Front Office QC processes, manpower, and equipment to meet departmental objectives and maintain the 48-hour order processing standard. · Analyze processes to identify and implement quality and efficiency improvements. · Evaluate projects, orders, and resource requirements, making necessary adjustments to meet operational demands. · Develop and implement new or revised processes and improvement initiatives as needed. · Establish and enforce quality control standards to ensure accuracy and consistency. · Oversee and maintain inventory control throughout all departmental stages. · Foster strong communication and collaborative relationships with team members and other departments. · Conduct daily audits and walk-throughs to ensure compliance with QA procedures and operational standards. · Train team members on QA SOPs and cross-train staff in other operational areas. · Demonstrate strong computer skills, including proficiency in MS Office and Excel. · Provide excellent customer service with a focus on accuracy and responsiveness. · Maintain a high level of organization and attention to detail. · Adapt quickly to changes and perform effectively under time-sensitive conditions. · Work both independently and collaboratively to achieve team goals. Requirements: · Strong understanding of Front Office QC processes, workflows, and quality standards. · Minimum of 3 years of proven team leadership experience. · Excellent problem-solving and analytical thinking skills. · Exceptional time management and organizational abilities. · Strong verbal and written communication skills. · Proficient in English (verbal and written). · Bachelor’s degree or vocational equivalent preferred. · Relevant experience in quality control and repairs. · Experience with material and inventory management, including scheduling and capacity planning. What we can do for you: · Play a pivotal role in our company’s transformation and growth · Maintain work/life balance with day shift work schedules and no weekends, in a wholesale distribution business (no manufacturing) · Align with a growing company that operates in the luxury market · Provide training and career development opportunities · Offer 3 weeks paid time off and 6 paid holidays per service year · Enjoy a high-paced and collaborative work environment · Receive up to 6% 401k employer contributions · Participate in competitive benefits and incentivizing programs Physical Requirements: The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job. · While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms. · The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. · Ability to work in open environment with fluctuating temperatures and standard lighting. · Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. · Required to use stairwells to attend meetings and engage with employees on multiple floors throughout building. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. Compensation Starting base pay: $22.00 - $24.00 per hour. Exact compensation may vary based on skills, experience, and location.

Job DescriptionBenefits/Perks • Competitive Compensation, • Paid Time Off Responsibilities • Develop rapport and build relationships with existing and potential customers, • Travel to appointments and meetings with potential and existing customers within your territory, • Meet or exceed designated sales targets, • Create and implement an effective sales strategy, • Document all leads, sales, and customer interactions in customer relationship management (CRM) program, • Use best practices in negotiation and sales techniques to close salesQualifications, • High school diploma/GED required, Bachelors degree preferred, • Previous experience in freight forwarding sales, • Excellent negotiation and customer service skills, • Strong written and verbal communication skills, • A positive attitude and ability to be persistent Flexible work from home options available.

Job DescriptionDescriptionAstrana Health is looking for a Customer Service Representative to join our fast and growing dynamic team. *Must be fluent in Mandarin AND Cantonese (speaking only is ok) Our Values: • Put Patients First, • Empower Entrepreneurial Provider and Care Teams, • Operate with Integrity & Excellence, • Be Innovative, • Answer all daily telephone calls from members, providers, health plans, insurance brokers, collection agents and hospitals, • Collect Elicit information from members/providers including the problem or concerns and provide general status information, • Verify authorization, claims, eligibility, and status only, • All calls carefully documented into Company’s customer service module & NMM Queue system, • Member/Provider Service/Representative assists Supervisor and Manager with other duties as assigned, • Member outreach communications via mail or telephone, • Assist Member appointment with providers, • Resolve walk-in member concerns, • Able to provide quality service to the customers, • Able to communicate effectively with customers in a professional and respectful manner, • Maintain strictest confidentiality at all times, • Specialist termination notifications sent to members, • Urgent Medicare Authorization Approval – Notification to Medicare members, • Transportation arrangement for Medicare & Medi-Cal members, • Must be fluent in Mandarin AND Cantonese (speaking only is ok), • High School Diploma or GED, • Experience using Microsoft applications such as Word, Excel and Outlook, • Experience working in customer service, • One year related experience and/or training; or equivalent combination of education and experienceYou're a great for this role if:, • The total pay range for this role is $20 - $25 per hour. This salary range represents our national target range for this role., • This position will typically work Monday - Friday from 8:30am to 5:00pm PST.

Job Description Jason Hsu's Farmers Insurance Agency in Rowland Heights / City of Industry, CA is hiring an Entry-Level Bilingual Mandarin Insurance Customer Service Representative. No previous experience? No problem! Whether you're new to the industry or bring experience from insurance, banking, mortgage, or real estate, we welcome you. Work for a top 1% agency within Farmers globally. You'll be working directly with a passionate agency owner in a fast-paced environment with a fun team culture. You'll learn valuable skills in client service, marketing, and relationship management while supporting daily operations and contributing to agency growth. Enjoy a newly remodeled office, top-tier technology, and plenty of opportunities to grow, learn new skills, and wear different hats as the agency continues to expand. We look forward to helping you build a successful future with us! Benefits Hourly Base Salary + Commission Paid Time Off (PTO) Mon-Fri Schedule Competitive Salary Health Insurance Bonus Incentives Career Growth Opportunities Hands on Training Leads Provided No Cold Calling Weekly Team Meetings Mentorship with Established Agent Flexible Schedule Responsibilities Responsibilities for the Insurance Customer Service & Support Administrative Assistant: • Marketing: plan marketing events and strategic growth projects, • Client Account Management: assist clients and potential clients on the phone and other platforms, • Quoting: You'll learn to be the architect and design the best insurance quotes for clients with excellent coverages and amazing prices, • Learn to collaborate with management and underwriting on Home, Auto, Business insurance, • Partnership Management: Maintain and develop agency relations with partners, vendors, underwriting and clients Requirements • Bilingual in Chinese Mandarin, • Minimum typing speed: 50 WPM, • Computer-savvy and proficient with Microsoft Office programs, • Strong communication skills in-person and online, • Self-motivated, highly organized, and strong attention to detail