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We are continuously onboarding Remote Customer Service Representatives for a structured independent contractor opportunity supporting national client programs.</span></span></span></span> </p> This is a work -from -home 1099 contractor role requiring certification completion and adherence to performance standards.</span></span></span></span> </p> If you are searching for remote customer service jobs, work from home call center positions, or independent contractor remote opportunities, please review the full expectations below.</span></span></span></span> </p> </div></span>

This role requires a dedicated and professional individual who can provide exceptional service. You'll join a company that values its employees and offers a supportive work environment with clear paths for professional growth. This position offers competitive pay, an incentive recognition bonus, and a comprehensive benefits package that includes health insurance. This is a fantastic opportunity to leverage your experience in the healthcare industry and join a company that truly values its team members. We provide comprehensive training to equip you with a deep understanding of our systems and processes. Your hard work and dedication will be recognized through competitive pay and an incentive bonus. This role is crucial to building strong client relationships and ensuring satisfaction with our billing and claims services. • Make an average of 50 outbound calls per day to clients and patients to follow up on medical claims, verify information, and resolve billing discrepancies., • Serve as a primary point of contact for customer inquiries, handling calls and emails with professionalism and a positive attitude., • Maintain a strong, working knowledge of health insurance plans, medical billing codes (ICD-10, CPT), and claims processes to provide expert assistance., • Act as a patient advocate, identifying and resolving billing issues with a focus on quick, effective solutions., • Collaborate with internal billing specialists and external insurance providers to resolve complex claim issues and ensure timely processing., • Assist other departments as needed, promoting a collaborative and supportive work environment., • Help improve our processes by providing valuable feedback on system needs and potential changes., • Experience in a call center with a focus on health insurance, medical billing, or medical claims is a must., • Excellent verbal and written communication skills are required., • Proficient with data entry and computers, including Microsoft Office products., • Strong organizational skills and the ability to multitask effectively., • Experience in a customer service or sales role is preferred., • Pay for this position is $22 per hour., • The first week of training will be in-person in Springfield, MA., • After the initial training, the position will be hybrid or fully remote, depending on business needs., • Our comprehensive benefits package includes health insurance and an incentive recognition bonus (eligibility applies). This is an excellent opportunity for a motivated and professional individual to secure a new position. APPLY TODAY! Equal Opportunity: The company's commitment to being an equal opportunity employer ensures that your application will be considered based on your skills and experience, without discrimination.

Mercier Consultancy MD is thrilled to offer a unique opportunity for Italian Speaking Customer Service Representatives looking to work in Greece. This position comes with a fully paid relocation package, making it an exciting chance to immerse yourself in a new culture while providing exceptional customer service. As a representative, you will assist Italian-speaking customers, ensuring they receive top-notch support and service. • Manage inquiries from Italian-speaking customers across various channels including phone, email, and chat., • Provide information about products and services while assisting customers with their queries and concerns., • Resolve issues effectively and promptly, ensuring a satisfactory customer experience., • Document customer interactions accurately in the CRM system for future reference., • Work collaboratively with other team members to enhance customer satisfaction and support., • Stay informed about company offerings and industry trends to provide accurate assistance., • Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus., • Previous experience in customer service is preferred., • Strong communication skills with a focus on customer needs and satisfaction., • Ability to resolve problems efficiently and professionally., • Strong organizational skills and the ability to multitask in a fast-paced environment., • Familiarity with CRM software and general computer proficiency., • Willingness to relocate to Greece and work flexible hours, including evenings and weekends, if necessary., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

About Versapay 🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum — giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! Here’s how you’ll make a huge impact here – and on your career: As a Customer Success Manager for our Merchant Services team at Versapay, you will manage long-term relationships across a book of business by becoming our customers' trusted Versapay advisor. In this role, you will build strong relationships with our customers, develop a deep understanding of their business, and explore ways that Versapay products can support their objectives. You’ll also leverage the growing expertise of the entire ERP system to anticipate and resolve problems that allow a customer to grow with us. To accomplish this, you’ll need 5+ years of experience in a customer success role and customer sales role in a SaaS based company, as well as B2B merchant services experience. • Own the customer lifecycle: Seamlessly transition customers from their onboarding journey, focusing on long-term adoption and success, and growing the installed base revenue number. Facilitate training and enablement sessions, regular cadence calls and Executive Business Reviews (EBR's) with customers., • Drive growth and retention: Build and maintain Strategic Account Plans in collaboration with your customers, including retention and growth strategies. Create shared KPI's that are reviewed, mapped, and measured., • Advocate for the customer: Interact with sales, professional services, and product team members on projects to connect client wishes to the larger business strategy. Effectively represent your customers in driving product development for new integrations and features., • Resolve customer problems: Maintain visibility into customer issues and requests in partnership with our Customer Care team, ensuring customers are updated regularly. Act as a point of escalation for high-severity requests and work cross-functionally to drive resolution., • Apply payment-processing expertise to drive outcomes: Advise on acceptance flows and integrations, collaborate on pricing/interchange questions, and partner with Risk/Underwriting, disputes/chargebacks, and PCI/security requirements., • Propose improvements: Coordinate with other teams across our organization to propose scalable improvements to our customer journey. Identify problems that affect multiple clients and forecast what those trends mean for future attrition., • 5+ years’ experience in a SaaS based Customer Success role with renewal and expansion responsibility; history of overachieving company goals., • Payments expertise: Strong merchant services/payment processing background with the ability to navigate gateway/processor/acquirer/payfac/ISO models with a deep understanding of disputes/chargebacks, settlement/funding,, • Bachelor's Degree or equivalent experience in Business, Marketing, Communications, Economics, or related field., • Proven experience advising customers’ CFOs and AR/Cash Application leaders; strong executive presence and communication., • pricing/interchange, underwriting/risk, and reconciliation., • Customer Obsession: Resolute focus on the needs of the customer above all. Views problems through the customer’s lens first, basing decisions and prioritization around their needs. Asks curious questions to understand the 'why' behind customer needs and the impact on their business., • Agility: Highly adaptive in the face of ambiguous and complex problems, taking a flexible and resourceful approach to new challenges. Able to seamlessly alternate between various tasks and roll with the punches when things change., • Follow-through: High motivation, bias to action and strong prioritization. Can work proactively and independently to bring all assigned work to completion with speed and accuracy., • Empathy: Able to relate to others with a different view or experience. Quickly keys into the needs of customers or collaborators, demonstrating sensitivity in responding to challenges., • Collaboration: Assertive with humility, demonstrates an ability to lead change positively. Maintain high standards for verbal and written communication, and is always professional under pressure., • Analytical thinking: Leverages experience and expertise to quickly identify and comprehend complex problems. Adept at understanding how technical things work and walking someone else through the details. Data-driven mindset, utilizing objective measures to assess success and improvement opportunities for customers., • Experience supporting customers with ERP-integrated AR and payments workflows; familiarity with NetSuite, Sage Intacct, or Microsoft Dynamics is a plus., • Knowledge of payments optimization trends and tactics that impact a customer’s cost of service (e.g., CEDP, Level 3 processing, surcharging, and other optimization solutions)., • Experience partnering with internal teams such as Product, Finance, Underwriting, Risk, and Legal to resolve complex, regulated, or risk-sensitive customer scenarios. $80,000 - $90,000 a yearSalary range above reflects base salary only. Total OTE ranges from 105k to 115k USD #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description: The Commercial Lines CSR at Math Insurance Service is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks • Competitive Pay, • Professional Development, • Job Stability in a growing industry Responsibilities • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation., • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims., • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary., • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals., • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation., • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution., • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier., • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system., • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications • Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience as well as a Bachelor’s Degree or comparable work experience., • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects., • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations., • Possess a sense of urgency, attention to detail, organization, multi- tasking, and follow up skills and the ability to handle difficult situations with customers and solve complex problems without direct supervision., • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Flexible work from home options available. If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice! IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

This is a remote position. Spanish / French Customer Service Inbound, Billing & Customer Support Calls Call Center Experience Preferred Job ID# A3003 Leverage your customer service expertise and provide billing support to a Company’s Spanish or French speaking customers, all from the comfort of your own home! About Parkes & Co. Parkes & Co. connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss. What’s Needed to Provide Customer Support for this Client • Assisting Spanish or French speaking customers • Assisting callers with billing, support or technical inquiries, • Determining offerings customers are missing, • Making upgrade and add-on service recommendations, • Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC), • Coding sales accurately and completely Must-Have Qualities and Capabilities • Familiarity with company processes and policies, • Clear, confident and professional communication skills to build trust and rapport, • Understanding of “client call flow”, • Quick-thinking management of client needs, • Assertiveness to promote additional products and services, • Empathy and a sincere desire to assist and prioritize the customer, • Tenacity to understand and deliver on customers’ needs No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. Providing great inbound, billing customer service calls. • Apply, • A Computer, • High Speed wired Internet (No WiFi), • Phone with headset, • Pass a background screening This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Parkes & Co.. Background Screening • Have no felonies or fraudulent behaviors. PC Requirements • A desktop/tower computer with a separate monitor is recommended. • Dual boot machines, Netbooks, and Tablets are prohibited from use. • All-in-One computers are not currently compatible with any client programs. • CPU Speed, • Dual-core 2.8 GHz or better or, • Intel i class or AMD Phenom X2 class or better, • Atom, Celeron, Pentium and Opteron processors are notpermitted, • Hard Drive 20 GB or more of available space, • 60 GB or more of total space, • Memory 4 GB of RAM or better, • Operating System Windows 7 or Windows 10, • Windows 8/8.1 not supported by some clients, • Standard Connection and Speed Hard-wired connection (no wireless), • Minimum 10 mbps download / Minimum 3 mbps upload, • Maximum Latency Threshold 120 milliseconds (ms), • Monitor Recommendations, • 1280 x 1024 (SXGA) screen resolution, • 1920 x 1080 (Full HD or 1080p), • Dual monitors may be required on some client programs Mac Requirements • Macs must have an Ethernet port • MacBook Air and Mac USB-C ports will not be supported • Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows operating systems) MUST be installed. Accessories, Software and Internet/Phone Service Providers REQUIRED ACCESSORIES • USB headset with microphone (required for Certification), • Logitech, Plantronics, Microsoft, or similar brands recommended. Suggestions: • Plantronics PLNAUDIO478 USB • Logitech USB H570e • Jabra UC VOICE 150 • Hard-wired Telephone and headset (required for Production/Servicing), • Plantronics S12 or similar recommended SOFTWARE Internet Explorer 8, 9, 10, or 11 on Windows 7, 8 or 10 Certain client programs may require specific versions of Windows. Windows 8/8.1 not supported by some clients. (Optional) Mozilla Firefox or Chrome for Windows Microsoft Security Essentials for Windows 7; Windows Defender for Windows 8 or 10 Other security software may be incompatible and should be avoided. Technical support may be refused if your company’s software configuration is not compatible with the Arise Platform or is determined to cause incompatibilities with client required servicing software. INTERNET AND PHONE SERVICE PROVIDERS Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection The use of wireless connections to access any system at any time is prohibited, even if the connection is encrypted. Connectivity to the Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported. Hard-wired land line telephone service Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP. The service should be connected directly from the wall to your telephone. Softphones and cell phones are not permitted. The servicing telephone line should not interface at any point with the computer. All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long distance, if necessary – please see page 7 for details). Call centers and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number. • Call Centers and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long- distance service plans are recommended and available from most carriers to avoid per-minute charges. • A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG. Please be sure to review the opportunity announcement in detail to see if AVG is required on the client program you select. • Work from home, • Determine your own work schedule, • Scalable income opportunity

TruRoots Company is a Boston-based natural & organic food and beverage platform company operating in Chico, CA and Havre de Grace, MD. We manufacture organic Santa Cruz Organic and R.W. Knudsen fruit beverages along with TruRoots ancient grains. We aim for authenticity by accurately & clearly doing our part to make the world a better place through wholesome product offerings and sustainability efforts. Our mission is to cultivate brands you cannot live without, and our Vision is to Nourish families from Root to Fruit. “Nourishing Roots to Fruits” Summary: We are seeking a detail oriented and experienced Logistics and Customer Service Specialist to join our growing Customer Service Team. Join a team where you have ownership in your role and an opportunity to make a positive impact on the process and our customers. Logistics and Customer Service Specialist The Logistics Customer Service Specialist/Representative is responsible for day -to-day execution of order shipments, acting as a liaison between customers, transportation management, carriers, warehouse and order management teams. Duties include planning and tracking shipments, resolving deliveries issues, and maintaining relationships with shippers and receivers. This role demands a strong customer service orientation, quick resolution of order-related issues, and the ability to analyze and interpret data to support decision making. The position plays a critical role in maintaining and strengthening relationships with customers and business partners by delivering exceptional service and communication. Duties and Responsibilities: • Own order shipment execution for customers, ensuring on-time shipment and delivery, • Monitor orders, providing tracking updates and communication of delays, proactively identifying issues and implementing solutions to maintain customer satisfaction, • Work with CPU customers and carriers to improve and maintain on-time order pick ups, • Responsible for coordinating routing for weekly Walmart orders, with a focus on efficiency and OTIF. Ensuring schedule is maintained and shipments are delivered timely, • Partner with warehouse and transportation teams to ensure on-time shipments, pick-ups and delivery with a focus on internal KPI’s, • Serve as the primary point of contact for shipment-related inquiries, providing timely and professional responses, • Build strong relationships with customers and internal stakeholders to understand expectations and deliver solutions Research and validate deductions, claims, and chargebacks, participating in process improvement initiatives to minimize fines and discrepancies • Maintain accurate records of customer information, expectations, and requirements Required Experience and Skills: • 3+ years of experience in logistics and/or order management, customer service preferably in the consumer-packaged goods (CPG) industry., • Experience with Walmart order fulfillment, logistics, and compliance, • Understanding of freight, shipping, and supply chain processes, • Working knowledge of EDI; experience with SPS Commerce is a plus, • Proficiency in ERP systems, preferably NetSuite, • Strong customer service skills with a commitment to timely communication., • Effective troubleshooting and problem-solving abilities with a focus on root cause resolution, • Ability to identify and implement process improvements, • Excellent prioritization, time management, and organizational skills with a high sense of urgency, • Strong analytical skills for data management and reporting, • Professional verbal and written communication skills Equal Employment Opportunity TruRoots Company provides equal employment opportunities (EEO) to all employees and applicants without regard to race, sex, color, religion, gender, sexual orientation or preference, gender identity or expression, national origin or ethnicity, age, marital status, pregnancy, genetic information, disability, or veteran status, in accordance with applicable federal, state, and local laws. Equal Employment Opportunity TruRoots is an equal-opportunity employer. We are committed to ensuring equal employment opportunities for all employees and applicants for employees and applicants for employment without regard to race, color, religion, sex, natural origin, age, disability, sexual orientation, gender identity, or any other characteristics protected by applicable law. In compliance with federal and state employment laws, TruRoots prohibits discrimination against employees and applicants based on these protective characteristics. This policy applies to all aspects of employment including recruitment, hiring, promotion, transfer compensation, benefits, training, and termination. We are dedicated to creating a diverse and inclusive work environment where all employees are treated with dignity, respect, and fairness. Our commitment to diversity extends beyond compliance with the law. It is integral to our culture and central to our success as an organization.

Call Center Agent - 100% Work from Home Remote in Texas It’s beyond rewarding to work for a company that truly believes in its employees, here at ANDX we not only believe in our employees, but we also provide honest communication and deep appreciation for our employees while providing opportunities to grow their knowledge and skills. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, conducting telephone screening on a variety of both inbound/outbound calls, and engaging in positive interactions to effectively meet the needs of the customers. This position is 100% work-from-home for individuals living in the state of Texas. Also, all applicants must be willing to use their own computer equipment and internet service as per the specifications outlined below in this posting. Money & Perks: • Starting pay is $12.00 per hour with a pay increase after 6 months of employment., • Monthly performance bonuses, • Full-time position, • Virtual paid training Benefits: • Health Insurance, • 401(k) B.Y.O.D Program - - Using your own computer equipment and internet service. You are required to ensure you meet the following specifications, for this position MacOS, Chromebooks, tablets and/or mobile devices are not supported. • Laptop or Desktop computer with 8GB of RAM, • Google Chrome installed, • Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported), • Mouse and keyboard, • USB headset with boom mic, • Webcam (built-in or external USB), • PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password), • Reliable internet with 30Mbps download and 10Mdps upload speed, • 1 Monitor (minimum 19”) Additional requirements: • Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm., • Must have a quiet, home office space that is free of distractions a plus., • Strong communication skills, • Computer navigation skills Please note that all applicants must be 18 years of age or older, eligible to work in the US, and must be willing to consent to a background check. To learn more about ANDX, please visit our website at _.

As a Customer Service Representative living in the US, you will be the first point of contact virtually for our customers. Your main responsibility will be to provide excellent customer service and support, ensuring a positive experience for our clients. This is a full-time, permanent position with opportunities for growth and development within the company. Key Responsibilities: • Serve as the primary point of contact for all customer inquiries through phone calls, emails, and online chats, • Provide timely and accurate responses to customer inquiries, addressing any concerns or issues they may have, • Collaborate with other departments to resolve complex customer issues and provide a seamless customer experience, • Proactively identify opportunities to improve the customer experience and provide feedback to the appropriate teams, • Maintain accurate and up-to-date customer records in our CRM system, • Meet and exceed customer service targets and goals set by the company, • Continuously strive to improve customer satisfaction and loyalty Qualifications: • High school diploma or equivalent; post-secondary education in business or a related field is an asset, • Minimum of 1 year of experience in customer service or similar position, • Excellent communication and interpersonal skills, • Strong problem-solving and decision-making abilities, • Ability to multitask and prioritize in a fast-paced environment, • Proficient in Microsoft Office and experience working with CRM systems We Offer: • Competitive salary and benefits package, • Opportunities for growth and development within the company, • Ongoing training and support to enhance your skills and knowledge Are you eligible to work in the US? Yes/No Do you live in the US? Yes/No Note: This is position is opened only to all US residents only. We Offer: • Competitive salary and benefits package, • Opportunities for growth and development within the company, • Ongoing training and support to enhance your skills and knowledge

We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude. This particular project is assisting clients with inquiries on debit card incentives, orders, and balances. This is a Bring Your Own Device position to work-at-home for individuals living in the states of: Alabama, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming. • Previous 3-6 months customer service or customer support experience preferred, • Previous 3-6 months call center or office background experience a plus, • Basic computer skills, • Quick learner and able to work independently, • Strong phone and verbal communication skills along with active listening, • Must be 18 years of age, • A background check applicable with state and federal laws will be required, • Manage large amounts of inbound calls in a timely manner, • Follow communication "scripts" when handling different topics, • Identify customers' needs, clarify information, research and provide solutions and/or alternatives, • Access company and client resources provided to accurately handle the call, • Seize opportunities to upsell products when they arise, • Skillfully change from one task to another without loss of efficiency or composure, • Be available at your desk, maintaining punctuality and attendance at all scheduled times, • Remain positive and professional in all customer interactions, • Flexibility to cross train as requested, • This position requires you to provide your own equipment and workspace., • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Hardware/Software Requirements: • Processor: Intel® Core™ i5-8250U Series or greater, • Memory: 8GB on Windows 10 or 11 64 bits, • Screen Resolution: 1280x768 or higher, dual monitors required, • USB DSP headset, • _, • No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop), • Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system) Windows Defender will work, no additional software needed, • Firewall must be enabled (Will be checked prior to allowing login to system), • Must be hardwired to your modem or router/ No Wi-Fi or extenders, • _ $14 - $14 an hour Shift differential (extra $1/hr nights & wkds) Work hours - Shifts between 7:00am-8:00 pm (CST) ; Work Days - Mon-Fri Paid Training - typically 2-5 days in length from 8:00am-5:00pm (CST) Status - Full Time or Part Time Temporary; 16-40 hours per week Must be available to work on the first and last business day of each month Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Mostly remote position, open to anywhere Iowa and surrounding areas! Who we are and what we value: Feed Energy works at the intersection of feed, fuel, and agriculture, building a nearly four-decade legacy of stewardship in various industries. We support how America nourishes its people and powers its economy. Our team is made up of growth-minded individuals, who are dedicated to transforming global practices in feeding and fueling, driving innovation across the industries we serve. We create circular economies, developing sustainable, low-carbon products and processes. Join us if you're looking for a dynamic environment to contribute to shaping a sustainable future for feeding and fueling the world. We help feed the world by providing safe, energy-based nutrition solutions. Creativity - Stewardship - Impact - Integrity - Healthy Relationships What we are looking for: The Agricultural Sales & Customer Service Manager is responsible for fostering long-term, profitable relationships with our customers. This role serves as the primary point of contact for assigned accounts, ensuring their needs are met and identifying opportunities to deliver additional value. The Customer Service Manager works closely with cross-functional teams to execute account plans, monitor customer satisfaction, and drive growth through expanded products, services, and solutions. This position requires high energy, strong listening skills, and the ability to build rapport with multiple decision-makers across diverse customer locations. The ideal candidate is someone who can travel extensively, understand each customer’s unique priorities, and proactively create value at every touchpoint. Requirements What you will do: • Grow and nurture strong customer relationships with leaders across your assigned accounts, serving as their go-to resource and strategic advisor., • Dive into your customers’ business—their objectives, operations, challenges, and competitive landscape—to uncover opportunities to elevate their experience and drive mutual growth., • Develop and execute tailored account plans that bring together the right internal expertise and resources to exceed expectations., • Orchestrate cross-functional collaboration (Commercial, Supply Chain, Logistics, Mechanical Service, and more) to ensure smooth delivery of products and services and to quickly resolve any issues., • Stay ahead of trends and performance indicators, proactively recommending solutions that strengthen partnerships and increase lifetime value., • Anticipate the ever-changing needs of customers, offering proactive insights and solutions before they ask., • Spot and champion opportunities for new products, services, or process improvements that enhance customer experience and deliver measurable value., • Evaluate pricing needs and profitability levers, supporting competitive yet sustainable pricing strategies for each customer., • Build a strong internal and external network to support account activities and deepen collaboration across the organization., • Be the “voice of the customer”, sharing meaningful insights with Product, Marketing, and cross-functional teams to fuel innovation and continuous improvement., • Bring our company values to life in every interaction—with customers, colleagues, and community partners., • Take on additional opportunities and responsibilities that contribute to team success. What you will need: • Bachelor's degree or equivalent experience in a relevant field (e.g., Business Administration, Marketing, Supply Chain Management)., • Proven track record in account management, customer service, or related roles., • Strong communication and interpersonal skills, capable of tailoring style and approaching both low-volume customers and complex, high-visibility corporate clients., • Strong problem-solving and analytical abilities., • Ability to manage multiple priorities and work collaboratively across teams., • Customer-centric mindset with a passion for delivering exceptional service., • Knowledge of the industry and competitive landscape is preferred.

Description Moore Haven Yacht Club is looking for a dedicated Customer Service Representative to join our team in the hospitality industry. This full-time remote position offers an exciting opportunity to engage with clients and provide exceptional service from the comfort of your home in Moore Haven. As a Customer Service Representative, you will play a crucial role in enhancing customer satisfaction by addressing inquiries, resolving issues, and providing product information. Your contributions will directly impact our commitment to delivering outstanding service and fostering long-term client relationships. We offer a competitive hourly wage ranging from $17.00 to $28.00, along with a supportive work environment and opportunities for professional development in the hospitality sector. Responsibilities Respond to customer inquiries via phone, email, and chat Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain customer records and documentation Collaborate with team members to enhance service delivery Identify and escalate priority issues to management Contribute to team performance goals and metrics Participate in training and development sessions Requirements High school diploma or equivalent Strong verbal and written communication skills Ability to work independently and as part of a team Proficiency in using computers and customer service software Excellent problem-solving skills and attention to detail Customer-focused attitude and a passion for helping others Ability to manage time effectively in a remote work environment Previous experience in customer service is a plus, but not required

Description Role. As a Customer Service Professional, you will be responsible to help grow and maintain our Insurance Agency by actively living out our Customer Obsessed core value. In the insurance agency business, renewals of existing policies are critical to the agency’s success. This role will focus primarily on serving existing customers and putting into practice the knowledge and skills necessary to maintain and increase the renewal of that business. Specific responsibilities may include but are not limited to: NexGen Training Phase: • Contribute to the success of the Customer Obsessed Service Team through assigned Customer Service Workflow task., • Learn about all aspects of the Agency’s operations in order to have a solid foundation from which to advance professionally into future roles, • Prepare for and pass the Massachusetts Property & Casualty Agent exams Customer Service Professional: • Serve as the agency’s primary customer-facing point person for existing customers, • Take personal ownership for resolving customer inquiries;, • Through both behavior and communication, instill confidence that “you’ve got this”;, • Using customers’ preferred media, respond in a professional, timely manner to all inquiries;, • Scrupulously maintain customer records and information, • Contact clients to confirm receipt and /or request return of completed forms;, • Advise clients on new and/or additional insurance needs while explaining coverage’s;, • Align with radius’ core values; and, • Other duties as assigned Secondary Duties (as required). • Administrative, agency systems upkeep tasks Impact Metrics. • Renewals: Renewal rate of assigned customer accounts, • Velocity: Consistently meet/exceed service turnaround times) Requirements • Strong attention to detail with the ability to work with a high degree of accuracy;, • Strong critical thinking and problem-solving skills;, • Ability to manage multiple projects and assignments in a timely manner;, • Excellent organizational and time management skills;, • Strong interpersonal skills (oral and written) skills;, • Ability to embrace change and work in a face-paced environment Requirements. • Strongly preferred: Acquisition of Massachusetts Personal Lines or Property & Casualty insurance license is required.

At AO Globe Life, excellence isn’t just a standard—it’s our commitment. For decades, we’ve had the privilege of serving veterans, labor union members, and credit union members, helping families protect their futures through dependable insurance solutions and exceptional service. We’re currently seeking motivated professionals to join our team as Insurance Representatives. This fully remote opportunity offers flexibility, strong earning potential, and the chance to build a meaningful, long-term career in a supportive environment. As an Insurance Representative, you will play a critical role in helping clients protect what matters most. Your responsibilities will include: Presenting and explaining tailored insurance solutions to new clients Developing customized coverage plans based on individual client needs Managing in-force policies to ensure they remain aligned with client goals Responding to client inquiries and resolving concerns with professionalism and care We’re seeking individuals who demonstrate: A self-motivated, organized approach with strong time-management skills The ability to build trust-based, long-term client relationships Confidence in presenting solutions and guiding clients through decisions Strong written and verbal communication skills Proficiency with Google Drive and digital tools A professional, reliable, and punctual work ethic We believe in rewarding performance and commitment. Team members enjoy: Significant earning potential, including renewals and a competitive bonus structure Flexible, independent work schedules to support work–life balance Health insurance premium reimbursement Career growth opportunities within a supportive, team-oriented environment Ongoing training and mentorship designed to support long-term success Applicants must be physically located in the United States Must be legally authorized to work in the U.S. We are unable to hire non-U.S. residents at this time If you’re ready to make a meaningful impact while building a career with flexibility, growth, and purpose, we encourage you to apply. Apply today and start your future with AO Globe Life—where your success is our mission.

Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you. The Resource Innovations Business Processing team’s goal is to increase the efficiency, speed, and quality of application processing while providing an exceptional customer experience. Utilities across the U.S. engage Resource Innovations' Call Centers to deliver caring, knowledgeable and engaging customer support, from single programs to entire utility program portfolios. Leave work every day knowing that you, personally, have made an impact on the world. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. • Provides basic troubleshooting and recommend solutions, • Data Entry - enters data into various database applications, • Receives data and sourcing documents, compiles, sorts, interprets and verifies data to be entered, • Maintains electronic and hard-copy filing system of applications, rebates and other supporting documents., • Communicates effectively as part of team approach with other departments in servicing customers., • Provides customer service activities such as responding to emails and phone calls., • Provides exceptional customer service and call handling in a customer centric environment.• Safeguards confidential customer information, • May provide peer training to co-workers job shadowing support as assigned in area of responsibility, • Willing to support any program within the department as assigned, • Other duties as assigned, • Minimum of a high school diploma or equivalent, • Fluent in both English and Spanish, • Must be able to an 8-hour shift as assigned within the hours of 8 am to 6 pm, • Minimum 6+ months of related work experience in a call center environment, • Proficiency in 10-key data entry from computer keyboard., • Experience with various Microsoft programs, including Word, Excel, Access, • Strong attention to detail, • Strong organizational and prioritization skills and ability to multi-task, • Excellent written and verbal communication skills, • A positive and customer - friendly outlook, • Able to follow directions as they are given Preferred Education, Skills and Experience: • Experience in a data entry processing and customer centric call center environment preferred., • Experience working in energy efficiency or utility fields a plus About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $17/hr - $20.39/hr. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Intix software solutions focus on payment and securities transaction archiving, transaction tracking, and business activity monitoring. Our clients are large international financial institutions. As Customer Service & project Manager, you are a key member of the Intix Customer Excellence Team. You will be responsible for managing client implementation and upgrade projects from the start until successful delivery and acceptance by the customer. Next to that you will act as dedicated customer service manager to several strategic clients. As a service manager you ensure advocacy and guidance to keep the customer’s Intix environment operationally healthy. Your role requires close collaboration with Key Account Directors, Product & project delivery teams, Customer Support and the Executive Leadership Team. Key Responsibilities • Customer and stakeholder management. Act as the single point of contact for the customer in a complex software technical and organizational environment, be the link between the customer and the Intix internal organization, obtain good understanding of the client’s business needs. Establish strong relationships with key contacts. Lead strategic, project and operational alignment meetings. Contribute to Strategic Account Management through service performance reviews and pre-sales initiatives. Inspire and motivate project and support teams., • Operational Account Management, Incident & risk management: Monitor, manage, and escalate service desk cases as needed. Follow-up on any operational issues, ensuring seamless day-to-day operations and maintaining service quality. Oversee all activities impacting the customer and coordinate the incident resolution., • Project & Services Organization and Administration: Create, coordinate and execute project plans, schedules, and budgets while ensuring alignment with overall objectives. Monitor progress against budget, manage project documentation, support resource planning and allocation. Plan and coordinate operational activities and change requests ensuring efficient service delivery. Align with customer budgets, infrastructure needs, and service usage. Organize client and internal meetings. Create supporting documents and write minutes for customer and internal meetings., • Continuous Improvement & Product Alignment: Identify recurring issues and implement proactive risk mitigation strategies while considering compliance, security, and regulatory constraints. Gather customer feedback to enhance service quality. Share updates on the Intix roadmap and product evolution, aligning with the customer’s business strategy and IT roadmap., • Bachelor’s degree in IT, Economics, Finance, or equivalent, • 5+ years of experience in a customer services role (ideally in a software development company), • Affinity with banking, IT, and technology, • Knowledge of customer service and project management software tools, • Fluent in English and minimum Dutch or French. Both is a plus., • Excellent communication skills (written and verbal), • Ability to manage multiple priorities in a fast-paced environment, • Customer- and solution-oriented mindset, • Autonomy, impact, and ownership in your role, • Modern offices next to Mechelen train station with ample parking, • Flexible hours and hybrid working conditions for a healthy work-life balance, • Competitive salary package with fringe benefits

Your new role • To assist the Customer Service / Marketing Department to implement after-sales support service, • Proactively identify clients' needs and development, • Maintain good relationship with existing and potential clients What you'll need to succeed • Non-degree holder or above in all disciplines, • Fresh Graduate will be considered for assistant post., • Fluent in spoken and written English, Chinese and Putonghua;, • Self-disciplined, self-motivated, proactive and hardworking What you'll get in return • Comprehensive on-the-job and continuous training, • Opportunities for professional and personal development, • Creative & friendly working environment_

Mercier Consultancy is excited to offer a unique opportunity for a Dutch Speaking Client Support Specialist to join our vibrant team in Greece! This role not only allows you to provide exceptional support to our Dutch-speaking clients but also comes with paid relocation to beautiful Greece. In this position, you will be the first point of contact for clients, ensuring their inquiries are addressed effectively and efficiently. As a Client Support Specialist, you will engage with clients to troubleshoot issues, provide detailed product information, and facilitate smooth communication. We are looking for dedicated individuals who are passionate about customer service and who are eager to embrace a new life in Greece. • Assist Dutch-speaking clients through multiple communication channels, including phone, email, and live chat, • Resolve client inquiries and provide comprehensive knowledge about our products and services, • Maintain detailed records of client interactions in our CRM system, • Collaborate with internal teams to ensure timely resolution of complex client issues, • Educate clients on how to maximize their use of our products, • Gather and convey client feedback to drive continuous improvements in our services, • Promote a positive and professional image of Mercier Consultancy during every interaction, • Fluency in Dutch and English, both written and spoken, • Strong communication and relationship-building skills, • Prior experience in customer service or a similar role is preferred, • Excellent problem-solving abilities and attention to detail, • Willingness to relocate to Greece, with all relocation expenses covered, • Client-oriented mindset with a commitment to delivering exceptional service, • Familiarity with customer support tools and software is a plus Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training And More...

Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world! About the Role: As a Senior Technical Account Manager, you'll build strong relationships with our customers, becoming their go-to advisor. You'll help drive product adoption, solve technical challenges, and ensure successful deployments. You'll also provide custom content, offer product recommendations, and gather feedback to improve our offerings. Responsibilities: • Serve as a Dragos Platform power user to the customer helping them achieve success with the technology for their overall ICS security efforts., • Build strong customer relationships, especially with key customer stakeholders., • Address customers’ technical requests; proactively resolve issues and make sure they manage to avoid problems., • Provide advice, guidance, and technical know-how to ensure successful ongoing usage and adoption., • Manage customer expectations while holding them accountable., • Be the internal champion; make it your business to know who to lean on for assistance within Dragos; know when to sound the alarm., • Conduct health checks and promote self-advocacy., • Engage with internal teams: sales, field operations, technical support, engineering, product management, and more., • Track key account metrics; communicate progress to internal and external stakeholders., • Identify service opportunities, training needs, and key areas of improvement for the business unit., • Up to 25% travel Qualifications: • 4+ years of experience working in enterprise cybersecurity, as a SOC analyst or cybersecurity engineer., • Knowledge of Industrial Control Systems (ICS) and Operational Technology (OT) systems and environments., • Understanding of SOC/SIEM workflows (Splunk, QRadar, FortiSIEM, Elastic) and cybersecurity concepts such as network segmentation, secure remote access, and vulnerability management., • Familiarity with SecOps concepts (Event Triage, Incident Response, Investigation)., • Customer-first attitude; a listener who is customer-oriented and attentive to their needs., • Critical thinker with problem-solving skills; enjoys solving technical and challenging issues., • Eastern Time Zone preferred. Compensation: • OTE: $144,000, • Competitive Equity Package, • Comprehensive Benefits Plan #LI-JF1 #LI-REMOTE #LI-NH1 #LI-REMOTE Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

https://www.auxiant.com/ Auxiant’s Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Be part of a growing and prospering company as a Customer Service Representative. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package. Job Summary: • Handle incoming and outgoing phone calls from providers and members., • Handle incoming live chats via the website from providers and members., • Respond to emails via Auxiant secure email from providers. Essential Functions: • Answer provider phone, live chat, and secure email questions regarding claim status and benefits, • Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential Functions: • Other duties as assigned or appropriate Education/Qualifications: • Excellent phone skills/etiquette, • Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key, • Qiclink experience, • Previous call center experience preferred, • Excellent verbal and written communication skills, • Proven experience in a professional office environment, • Proven customer service experience required, • Medical insurance background preferred, • High school diploma or equivalent and 1-2 years related experience. *Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more

Job Title: Remote Customer Service Representative – Travel 📍 Location: Remote About Us We specialize in crafting personalized travel experiences that create lasting memories. As we continue to grow, we are seeking motivated professionals to join our team and help connect clients with our services. Job Overview We are looking for a Work From Home Travel Advisor to support our travel advisory team by scheduling client consultations. This role is ideal for individuals with strong communication skills who enjoy engaging with people and assisting them in their travel planning journey. Key Responsibilities Client Outreach: Contact potential clients via phone, email, and messaging platforms to introduce our services. Appointment Scheduling: Manage calendars and set up consultations for travel advisors. Follow-Ups: Maintain engagement with interested clients and answer initial inquiries. CRM Management: Keep accurate records of client interactions and scheduled meetings. Qualifications ✔️ Strong communication and interpersonal skills ✔️ Experience in customer service, sales, or appointment setting is a plus ✔️ Ability to work independently and stay organized in a remote setting ✔️ Comfortable using scheduling tools and CRM systems ✔️ A passion for travel and helping clients explore new opportunities What We Offer ✨ Competitive pay with performance-based incentives ✨ Fully remote, flexible work schedule ✨ Travel perks and industry discounts ✨ Professional growth opportunities ✨ A collaborative and supportive team environment Equal Opportunity Statement: We are committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, or any other protected status. 🔹 How to Apply: If you are a people person with a passion for travel, we’d love to hear from you! Apply today to become part of our team and help clients plan their next adventure.$45,000 - $75,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit _. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: The Field Account Executive is responsible for driving new business development and expanding the organization’s footprint within assigned regional territories. Reporting to the Sales Manager, this role focuses on generating new opportunities, promoting our roadside assistance technology and call center solutions, and managing the early-to-mid stages of the sales cycle. The Business Development Representative serves as the frontline ambassador for the organization, directly engaging with prospective clients in the field to understand their operational needs, present value-driven solutions, and contribute to the overall revenue growth of the sales team. Key Outcomes: • Execute proactive business development campaigns and territory plans to identify, qualify, and engage prospective B2B clients in the field., • Conduct regular site visits, face-to-face meetings, and virtual presentations to demonstrate the value of the organization’s technological solutions and call center services., • Manage the end-to-end sales pipeline for assigned regional accounts, from initial outreach and discovery to proposal delivery and contract execution., • Maintain meticulous records of all field activities, pipeline progression, and customer interactions within the organization's CRM system., • Collaborate closely with the Sales Manager and internal support teams (Marketing, Operations) to align field messaging with broader corporate strategies and product capabilities., • Gather and relay market feedback, competitor activities, and emerging customer needs to internal stakeholders to aid in continuous product and service improvement., • Prepare and present tailored commercial proposals, utilizing standard pricing models and financial frameworks to ensure mutually beneficial client agreements. Skills, Education and Experience: • 1 to 3 years of related experience in sales, business development, marketing, or a customer-facing relationship role., • College degree in Business or equivalent work experience is required, • Authentic Relationship Building: Cultivates natural, trusting connections with prospects and internal peers, utilizing strong interpersonal awareness and high emotional intelligence (EQ) to navigate diverse client environments., • Resilient Drive & Initiative: Demonstrates a self-starting, highly energized approach to business development, maintaining focus, motivation, and a positive outlook when faced with setbacks or long sales cycles., • Collaborative Team Mindset: Balances professional confidence with humility, actively contributing to a supportive team culture and recognizing that collective success is as important as individual achievement., • Organized Problem Solving: Approaches customer operational challenges with a detail-oriented mindset, gathering relevant facts to propose practical, tailored solutions., • Engaging Communication & Influence: Exhibits strong professional presence and persuasive communication skills, adapting messaging to resonate effectively with various stakeholders., • Commercial & Financial Acumen: Applies a functional understanding of fundamental business and financial principles to communicate return on investment (ROI) and value propositions clearly., • Customer-Centric Technology Aptitude: Leverages data, CRM platforms, and marketing insights effectively to understand customer needs and streamline the field sales workflow. WORKING RELATIONSHIPS: This position reports directly to the Field Sales Manager. The Business Development Representative works collaboratively with internal Marketing, Operations, and Sales Support teams. Externally, this role interacts daily with prospects, existing clients, and industry partners within the assigned field territory. ADDITIONAL REQUIREMENTS: Must possess a valid driver’s license and be willing to travel extensively within the assigned regional territory (frequent local/regional travel, up to 90% depending on the market) to conduct in-person client meetings and attend industry events. Hiring In: • United States: Colorado The anticipated closing date to submit applications for this role is 3/15/26. Join our_ to track your application status and receive instant alerts for future openings. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$70,000—$80,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Must reside in California We are seeking employees to join our company in working remotely across California. Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely. We work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits. Qualifications: • Ability to build rapport with members, • Customer Service Skills, • Time management, • Basic Computer knowledge What we offer: • Full time Work from home, • Benefits: Medical & Dental, • Flexible hours, • Growth opportunities

The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: Cultivated a community of more than 650,000 active developers and builders Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: _. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption. As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed: Act as the dedicated technical point of contact for a portfolio of strategic top tier customers. Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations. Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders. Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability. Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes. Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability. Oversee technical support intake, issue management, critical incidents, and high-severity support cases. Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams. Keep customers informed with timely communication, clear resolution plans, and proactive risk management. Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans. Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering. Share structured customer insights with Product and Engineering to improve platform outcomes at scale. Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted. Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role. ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations. Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments. Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders. Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes. Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges. ️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems. At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar. Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes. Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments. ‍ Background working with open-source, developer-first, or technical platform products. Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company. Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities. Why join us? At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes. You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers. Sound like a challenge you’re excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our (). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. Competitive compensation – We offer fair and attractive pay. Ownership – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. Work/life balance ️ – We work hard but ensure you have time to recharge: Europe: 30 days of vacation, plus public holidays wherever you are. US: 20 vacation days, 8 sick days, plus public holidays wherever you are. Health & wellness – Europe: We provide benefits according to local country norms.* US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. Future planning – Europe: We provide pension contributions according to local country norms.* US: 401(k) retirement plan with a 4% employer match. Financial security ️ – Europe: We provide benefits according to local country norms.* US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. Career growth – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. A passionate team – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! Remote-first – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. Giving back – We're big fans of open source, and you'll get $100 per month to support projects you care about. AI enablement – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. Transparency – We all know what everyone’s working on, how the company is doing—the whole shebang. • Country-specific details are provided in your contract.

About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Job Overview: The Partner Experience Specialist provides support to active process servers who are employed or contracted with ABC Legal Services. This support includes answering questions, resolving issues, managing and distributing work, and addressing performance concerns. The Partner Experience Specialist also monitors work that has been dispatched to Sheriff Offices. This position is remote but must be located in Indiana. Key Responsibilities: • Answer inquires and resolve issues from process servers, • Oversees distribution and dispatch of cases to process servers, • Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled, • Monitor process server status to ensure they are in good standing and able to accept and complete work, • Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff, • Collaborate with team members to find broken processes or inefficiencies in daily tasks, • Resolves issues on task board in Skye Qualifications: • Customer service or IT experience strongly preferred, • High school diploma or GED required, • Familiarity with Legal Process as plus, • Excellent written and verbal communication skills, • Experience and proficiency with Microsoft Office (Word, Excel) We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Benefits: • Health, Dental, Vision insurance, • 401(k) with company matching, • Paid time off, • 7 Paid company holidays, • 4 Floating holidays per-year, • Life Insurance and AD&D Insurance, • Long Term Disability, • Health Care Reimbursement Flexible Spending Account, • Dependent Care Flexible Spending Account, • EAP (Employee Assistance Program), • Pet Insurance Pay Range: $15.00 - $15.00 per hour Schedule: Full-time, weekends required

_, a fine jewelry company, is currently looking for full-time Customer Service Associates in our E-commerce Department to cover our West Coast hours. This is a temporary position expected to start in July 2025. This position is fully remote and only eligible to applicants based in the state of California. SCHEDULE: Monday-Friday, 9:30am-6:00pm PST About Catbird In over 20 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold. The key to our success is remaining true to our values: -We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity-We believe in making and selling things people will want to keep forever and will bring continuous joy.-We believe in doing everything we can ourselves. -We believe in always thinking of the long game and not focusing on a quick profit.-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty. • Provide exceptional and personalized service to customers via email, social media channels, and live chat within a 24hr SLA window, • Navigate multiple order management systems, along with substantial catalog of Google documents and sheets to provide and follow up on order status’ and product details, • Learn the Catbird ‘voice’ and customer service culture to support a long term customer relationships, • Strong command of multiple communication styles: social media, chat, and email, ability to navigate and switch between coverage assignments as needed, • Provide styling and jewelry care advice to customers with a strong knowledge of Catbird products, • Brainstorm ways to create out-of-this-world customer experiences with your manager and team members, • Help cultivate a warm and inviting culture in order to assist our customers; clearly communicate policy and offer friendly assistance in all customer interactions, • Display a command of product knowledge, procedure and policy to resolve any and all customer questions, • Communicate daily via Slack and email with store, merchandising, inventory, fulfillment, and shipping teams to process, cancel, change, and update order details following trained procedures, • Ability to think clearly and provide issue resolutions to customer concerns in the kindest and most efficient way possible, • 1+ year(s) of experience in E-commerce Customer Service, • Maintains a positive attitude with an all-hands-on-deck team mentality, • Ability to work in a fast paced environment with flexibility in various areas of coverage, • Problem solving mastermind, • Computer savvy, • Empathetic, genuine, honest, encouraging and kind, • Experience with jewelry or luxury brands is a plus, • Experience using Kustomer is a plus $21 - $23 an hour

Location: Remote in Untied States Working days: Mon - Fri Working hours: 9am - 6pm in your respective time zone Salary: $40K - $44K per annum Languages: In addition to English, native or full professional proficiency in Spanish, French or Italian is required As a Customer Support Executive at Nivoda, you'll play a vital role in ensuring our customers have a seamless journey with Nivoda. Your main responsibilities include answering customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues related to logistics, orders, website bugs, and serving as the voice of the customer internally. Collaboration with all departments is key, making you the glue that binds our organization together. If you are a problem solver, with a customer-centric approach to your work, this is an opportunity to make a real impact in a rapidly evolving industry. About us: Nivoda is an extremely fast growing B2B marketplace revolutionizing the way the global diamond industry operates. Nivoda connects buyers and sellers of diamonds on its online platform and facilitates the most transparent, efficient, and cost-effective way to sell and buy diamonds. Since launch in 2017, Nivoda has grown to a team of 400+ employees worldwide and has remained true to its founding mission: build the trusted global marketplace for the jewellery industry by delivering modern tools and quantitative ROI. What you’ll do: • Focus on resolving customer issues and ensuring swift response times, making customer satisfaction a top priority., • Adapt to constant changes in our fast-paced, scale-up environment, and staying ahead of the curve with new product releases enabling you to deliver the best possible experience to our valued clients., • You will be measured through team KPIs, including resolution time and response time. You'll have the autonomy to set your own KPIs, giving you the freedom to drive your personal and team growth., • Answer customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues. What you’ll need: • Minimum 2 years experience in online customer support, live chat, and calls., • Organised and able to multitask across different platforms, • Proactive and forward thinking, • Assertive nature and ability to be the voice of the customer when communicating internally, • Excellent cross-functional collaboration skills What we offer: Opportunity to join us at a dynamic growth phase, where your contributions can have a significant impact on shaping the company's future success Remote working environment Flexible working Unlimited holiday Fast-paced and global working environment Please note, this is not a technical support role Please submit your resume in English Unfortunately, we're unable to provide sponsorship for this role

About Outreach Outreach, founded in 2014, is the only complete _ platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Our Account Management, Commercial, Growth team manages the full deal cycle, from generation to close, for our existing customers in the Commercial space (20–1,000 employees), including renewals. You’ll lead a team of 8–10 Account Manager sellers, enabling their success through regular deal coaching, mentorship, and executive alignment. You’ll help AMs establish senior points of contact within their book to drive account health and upsell. At Outreach, we win as a team. You’ll partner with cross-functional teams, including Solutions Consultants and technical resources, who are on deck to help the Commercial AM team succeed. The team focuses on value selling: building an effective business case throughout the sales process that demonstrates undeniable ROI. You’ll also partner with your leadership peers to refine and implement our processes. About the Role As a Sales Manager, Commercial AMs, you’ll teach AMs to act as the CEO of their business, executing a territory plan, exceeding quota, and running a sales process grounded in understanding each prospect’s needs and pains, with bespoke account plans tailored to the goals of each account. In this role, you’ll also coach your team to put Outreach’s AI capabilities to work in their daily selling. Location: Remote - East Coast preferred Contribute to our winning environment by facilitating a culture of self-development and accountability. We protect the number at Outreach, and leaders do everything they can to achieve it. Teach AMs to build and manage a territory plan that creates a clear path to quota achievement. Drive prospect accountability. Our AMs generate their own pipeline using the Outreach platform; you’ll teach them to prioritize their time across daily research, cold calling, and email campaigns, leveraging tools such as 6sense, ZoomInfo, and LinkedIn. Train AMs to lead strong discovery calls that surface the pains and needs of senior executives (CEO, CRO, CFO, CMO, VP of Sales Operations). Enable AMs to articulate how the Outreach platform solves customer pains through demos and a clear value proposition. Coach AMs to maintain deal momentum across a typical 30–60 day sales cycle. Identify deal risk using the MEDDPICC methodology, partnering with your team, internal partners, and executives to mitigate it. Forecast deals and team attainment using Outreach’s forecast methodology. 2+ years of outstanding results leading team(s) at sales organizations, delivering existing-customer growth and consistently achieving sales targets. A results-driven coach, mentor, and role model who develops best-in-class talent and drives team results through collaboration and individual performance improvement. Familiarity with AI-powered sales tools and an interest in coaching a team to use them effectively. Experience in a closing role prior to assuming leadership responsibilities. Experience managing existing customers and their renewals. Experience leading teams in a solution sale that requires multiple stakeholder sign-off before purchase. Experience helping teams develop business cases and ROI documentation. Experience leveraging Salesforce, Outreach.io, ZoomInfo, LinkedIn, and/or 6sense. $200,000 - $250,000 a yearThe annual on target earnings (OTE) range for this role is $200,000-$250,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process. #LI-LT1 Why You’ll Love It Here • Flexible time off, • 401k to help you save for the future, • Generous medical, dental, and vision coverage for full-time employees and their dependents, • A parental leave program that includes options for a paid night nurse, and a gradual return to work, • Infertility/ assisted reproductive services benefit, • Employee referral bonuses to encourage the addition of great new people to the team, • Snacks and beverages in the Office, along with fun events to celebrate, • Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Are you fluent in Dutch and looking for an exciting opportunity to work with us at Mercier Consultancy MD? We are in search of a dedicated and enthusiastic Dutch Speaking Customer Representative. This role includes the fantastic benefit of paid relocation to Greece, providing you with a chance to experience a vibrant culture while contributing to our customer service excellence. Your Role: • Deliver exceptional customer support to Dutch-speaking clients, addressing their inquiries promptly and professionally., • Communicate effectively through various channels, including phone, email, and chat., • Become familiar with our client systems to ensure high-quality service delivery., • Work collaboratively with your team to ensure the timely resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills focused on customer satisfaction., • Willingness to learn and adapt to new technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide an elevated customer experience. The Remote Bilingual (French/English) Customer Service Representative is a passionate customer care professional responsible for providing an exceptional customer experience for our clients' customers via phone, email, SMS, chat, and Social Media. The Bilingual Customer Service Representative handles all aspects of service including order placement, returns and replacements, product inquiries and education, recommendations, troubleshooting and managing escalated issues for one or more brands. The Bilingual Customer Service Representative utilizes a variety of resources and tools to assist customers in a courteous and professional manner that aligns with our clients’ brand standards. The Bilingual Customer Service Representative is a valuable part of a diverse team and is an empathetic, creative, action-oriented, and flexible problem-solver. The Representative is empowered to make decisions and take ownership of customer interactions, providing an elevated customer experience. This is a remote, work-at-home position. • With a high level of expertise, positive energy, and a can-do spirit, represent a diverse lineup of products and brands committed to customer service excellence, • Handle customer requests and interactions on behalf of VIPdesk Connect clients via phone, chat, SMS, email, and Social Media, with phone as the primary focus and channel, • Answer questions about orders and requests, account status, products, and services, as well as provide website navigation and troubleshooting assistance high-quality customer service guidelines and policies, • Take ownership of issues and follow through to solve problems while exercising sound judgment and achieving a resolution exceeding customer expectations, • Monitor and report emerging customer trends and recommend process improvements, • Attend training and meetings to stay up to date with new products, services, processes, and policies, • Meet performance metrics including Customer satisfaction (CSAT), average handle time, quality, and productivity, • Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting various initiatives to help promote diversity and inclusion in the workplace, • 1+ years of demonstrated experience and success in Customer Service, • Bilingual Proficiency Required: Must possess fluent written and spoken skills in both English and French, • High school diploma or equivalent, • Polite, friendly, and courteous demeanor, • Respectful, flexible, and open-minded when dealing with a wide range of people, • Effective communication skills, both written and verbal, • Expertise in asking effective, probing questions, applying listening techniques to identify customer needs, and guiding conversations to resolve customer requests, • Able to provide sound recommendations and process improvement ideas based on ongoing customer support issues, • Excited to learn and grow; open and accepting of coaching and feedback, • Technically proficient and motivated to learn new skills, • Responds positively to change, embracing and using new learning to accomplish complex challenges, • Adaptable, self-motivated, and disciplined to work independently and exhibit ownership in a performance-based team environment, • Detail-oriented with a focus on meeting Quality Core Standards and goals, • Able to accurately document customer interaction details with limited errors, • Able to successfully pass a pre-employment background check and employment reference check where permissible by state and local regulations, • Ability and stamina for clear and engaging extended phone conversation for the duration of a scheduled shift, • Due to the home-based nature of this job, the Customer Service Representative is required to have a home-office environment that is ergonomically sound and conducive to taking customer calls, internet connection, a wired USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect policies and maintenance requirements, including system upgrades as applicable, • Currently reside in AR, AZ, FL, GA, IN, KY, MD, NC, NM, NV, OH, SC, TN, TX, UT, VA, or WI, • Experience in a fast-paced call center environment, • Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk, etc.), • Previous remote work experience $18 - $18 an hourThe rate for the Bilingual Customer Service Representative, Level 1: $18 per hour Our benefits package for full time team members includes, but are not limited to medical, dental, and vision insurance, paid time off, flexible spending accounts, and life insurance. Who We Are At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer’s love for a brand. And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection. It’s why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness. VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company’s achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/VWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

AutogenAI is a leader in Generative AI SaaS, transforming how organizations create and optimize winning bids, tenders and proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across sectors. Our innovation stems from a belief that language technology will revolutionize business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering bespoke AI language engines tailored to their needs, saving time, improving content quality, and boosting win rates in highly competitive markets. We drive AutogenAI’s growth by fostering a culture where innovation and ambition thrive, building a company where everyone can have a career-defining experience. As we scale, we invite passionate professionals to join our journey of innovation, helping shape the future of AI-powered business solutions. As a Customer Support Agent, you will be the first point of contact for our customers, ensuring they receive exceptional support and guidance on the AutogenAI platform. You will be responsible for addressing customer inquiries, troubleshooting issues, and collaborating with various teams to deliver a seamless customer experience. This role offers the opportunity to become an expert in our product, work cross-functionally with key departments, and directly contribute to customer satisfaction and retention This role must cover US East Coast hours between 8am - 5pm. • Providing Product Support: Become a product expert to address customer questions, providing accurate and prompt assistance via email, webform, phone and live chat., • Technical Aptitude: Research and identify appropriate JSON logs and traces to help identify root causes, and ability to discuss with 2nd line support., • Categorizing and Prioritizing Inquiries: Identify the priority of customer inquiries and categorise them to ensure efficient handling and assignment. Ensure that complex issues are escalated to the appropriate teams. Ability to provide timely and consistent updates to ticket requestors on the status., • Documenting Solutions and Creating Resources: Write and update knowledge base articles and internal documentation to help customers self-serve, reducing the volume of repeat inquiries and Support's resolution time., • Collaborating Across Teams: Work closely with Customer Success Managers, the Engineering team, and other departments to resolve issues, share feedback, and improve the customer experience., • Delivering Outstanding Customer Service: Strive to delight customers by providing a seamless, friendly, and effective support experience that builds trust and loyalty., • Tracking and Monitoring Issues: Document, track, and monitor problems to ensure timely resolutions, keeping customers informed throughout the process., • Adhering to SLAs and KPIs: Consistently meet or exceed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to maintain high standards of service quality., • Problem-Solving Skills: You possess a natural aptitude for troubleshooting and enjoy finding creative solutions to customer issues, ensuring swift resolutions., • Customer-Centric Mindset: A genuine passion for helping customers and a commitment to delivering exceptional service, ensuring they feel valued and heard., • Technical Proficiency: Strong computer literacy and the ability to quickly learn new software, enabling you to navigate and understand the AutogenAI platform., • Effective Communication: Excellent verbal and written communication skills, allowing you to convey complex information clearly and concisely to both customers and internal teams., • Adaptability and Initiative: Able to manage multiple tasks, and take initiative to improve processes and customer experiences., • Experience: 3+ years of experience in a customer support role, ideally within the SaaS or tech industry., • Industry Knowledge: Familiarity with SaaS products, startups, and the customer support landscape, particularly in B2B environments., • Technical Skills: Comfortable using support tools and platforms such as Zendesk, Slack, Datadog and Linear., • Education: A bachelor’s degree or equivalent experience, • Work schedule: We're hiring our 2nd US based Agent and the hours are 8am-5pm East Coast timezone. Monday through Friday, with 1 hour for lunch., • Technical Aptitude: Experience in reviewing, understanding and discussing programmatic log and trace results, • B2B Technical Support Background: Demonstrated success in a B2B technical support role within a SaaS company., • Computer Science Degree: A degree in computer science or related technical field is advantageous., • Bid Writing Familiarity: Experience with bid writing and the associated processes. Compensation and Benefits: • Competitive Salary: ~$55,000 - $65,000 depending on specific experience and qualifications relevant to the role., • Performance Bonuses: Opportunities for performance-based incentives, • Stock Options: Meaningful equity in the company., • Comprehensive medical/dental/life insurance: Insurance coverage for individuals and families partially paid by the company as well as opportunity to participate in pre-tax health Flexible Spending Account., • Retirement Plan: Ability to invest your pre-tax dollars in a 401(k) retirement plan with company matching contributions., • Paid Time Off: Unlimited paid time off — we measure performance by outcomes, not hours logged, • Flexible Work Options: Remote, • Paid parental leave: 16 weeks for the primary caregiver, 4 weeks for the secondary caregiver (after one year of year of service), • Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development. These aren’t just principles we print and forget – they’re how we work, how we treat each other, and how we deliver for our customers. They shape the company we are, and the one we aspire to become. • Customers, Always: Everything starts with our customers. We walk in their shoes, speak their language, and build for their delight and success. We win when they win., • Make It Happen: We move fast and take ownership. No waiting, no red tape – just action, urgency, and focus on outcomes. We ask for forgiveness, not permission., • Learn and Invent: We stay curious. We learn what we can from past masters - and make up the rest. Change is constant, and so is our growth., • Act Like Owners: Titles don’t solve problems - people do. We own challenges, break the rules when it’s necessary, and focus on what matters., • Turn It Up to 11: There is no “Good enough”. We raise the bar, push boundaries, and keep building. There’s always a next level., • Lead With Respect: We listen first, speak honestly, and value every perspective. Integrity, follow-through, and kindness matter., • Build Trust Through Transparency: We default to openness. We give feedback, share information, and assume positive intent - no secrets, no silos. AutogenAI is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. We encourage applications from individuals of all backgrounds, including those with disabilities and veterans. Our hiring decisions are based on qualifications, merit, and business needs. At AutogenAI we value the unique perspectives each employee brings and strive to provide an equitable environment. If you require reasonable accommodations during the application or interview process, please let us know, and we will gladly assist you.

We are currently hiring Customer Support Representatives to join a fast-paced eCommerce support team during Peak season. This is a fully remote opportunity for candidates based in Mexico who are confident communicating in English and enjoy helping customers through phone, chat, email, and SMS support. We’re looking for customer-focused individuals who can stay organized, communicate professionally, and deliver a positive customer experience across multiple channels. What You’ll Be Doing • Answering customer inquiries via phone, chat, email, and SMS, • Assisting customers with purchase-related questions and order support, • Following up on pending inquiries and unresolved customer interactions, • Accurately documenting customer interactions and updates, • Providing friendly, professional, and solution-focused support, • Building positive customer relationships through clear communication Training & Project Timeline • Training Start Date: Monday, June 29, 2026, • One week of training followed by one week of supported on-the-job experience, • Paid training Compensation & Contract • $5.50 USD per hour, • Paid weekly in arrears, • Independent Contractor position Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: • Windows 11 PC (Mac not supported), • 16 GB RAM, • Dual monitors, • Webcam, • Fibre internet with a wired connection, • Backup power solution, • Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Important Information • This is a fully remote opportunity, • Candidates must be fluent in English, • Applications and resumes must be submitted in English, • Only candidates based in Mexico will be considered for this position Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: • Resume Review, • Prescreen Questionnaire Review, • One-Way Video Interview Please note: • This is an English-speaking role that requires strong written and verbal English communication skills., • All resumes must be submitted in English to be considered for the position., • Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement., • Incomplete applications may automatically be removed from consideration. What We’re Looking For • Previous customer service experience, • Previous call center experience, • Strong English communication skills, both written and verbal, • Excellent grammar, spelling, and punctuation, • Comfortable multitasking across systems and tabs, • Basic computer proficiency, including typing, copy/paste, and navigation skills, • Minimum typing speed of 30+ WPM, • Positive attitude with strong problem-solving skills, • Reliable and professional work ethic

Are you ready for an amazing new adventure? Mercier Consultancy is on the lookout for a friendly Danish Speaking Customer Service Agent to join our vibrant team in sunny Greece! With fully paid relocation, this opportunity allows you to not only use your customer service skills but also enjoy the beautiful Mediterranean lifestyle. In this role, you'll be the cheerful voice for our Danish-speaking clients, assisting them with their inquiries and ensuring they have a seamless experience with our services. • Engage with Danish-speaking customers via phone, email, and chat, providing them with top-notch support., • Deliver detailed information about our products and services in a friendly and approachable manner., • Resolve customer concerns and inquiries thoughtfully and promptly, making every interaction a positive one., • Maintain accurate records of customer interactions to help improve our service., • Collaborate with your teammates to create a delightful customer experience., • Stay informed about company offerings and policies to provide knowledgeable assistance., • Collect customer feedback and share ideas for service improvements with the team., • Fluency in Danish and English, both spoken and written., • Previous experience in customer service is a plus, but a friendly attitude is what we value most!, • Excellent communication skills with a warm and approachable manner., • Strong problem-solving skills and a genuine desire to help others., • Familiarity with customer service software is helpful but not mandatory., • A passion for delivering exceptional customer experiences and a willingness to learn., • Ability to thrive in a team environment and contribute to a positive workplace culture., • Competitive Monthly Salary, • Monthly Performance Bonus, • Additional Financial Bonus, • Health Insurance, • Fully Paid Training, • Fully Paid Relocation Package, • And Much More...

Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. • Assist clients in selecting and booking hotel accommodations, • Provide accurate information on hotel amenities, pricing, and availability, • Respond promptly and professionally to client inquiries via phone, email, or online chat, • Maintain detailed and accurate records of client interactions and bookings, • Collaborate with team members to ensure seamless client experiences, • Stay updated on hotel offerings, travel trends, and industry changes, • Attend virtual training sessions and team meetings, • Strong communication and customer service skills, • Friendly, professional demeanor and positive attitude, • Comfortable working independently and managing time effectively, • Basic computer skills and a reliable internet connection, • Interest in travel and helping clients plan memorable stays, • Previous experience in customer service, hospitality, or sales is a plus but not required, • Flexible, remote work environment, • Full training and access to industry resources and tools, • Supportive team culture and mentorship, • Income-earning possibilities based on performance, • Exclusive travel discounts and perks through industry partners, • Personal and professional development opportunities $40,000 - $70,000 a year Excited to help clients book amazing hotel stays? Apply today and become part of the team! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Benefits: • Bonus based on performance, • Company parties, • Flexible schedule, • Opportunity for advancement, • Stock options plan, • Training & development, • Tuition assistance Looking for dedicated and driven individuals eager to gain knowledge in the Life insurance financial services industry. • Must be willing to obtain financial services licenses within the State in under 30 days., • Candidates must be 18 years or older and possess a valid work permit., • Successful completion of a U.S. criminal background check is required., • Income is commission-based, with daily payments and direct deposit options., • Start-up bonuses are available during the training period., • Training and licensing in the financial services field are fully sponsored., • Enjoy the flexibility of working from home with adaptable hours. Flexible work from home options available. Compensation: $3,000.00 - $8,000.00 per month

We are looking for energetic individuals that have an interest in providing our clients patients with excellent customer service from your secured home office who want to help schedule healthcare appointments. ​ Must speak English & Spanish fluently. Be able to type 40 words per minute or more. Must be able to sit for extended periods of time in a chair. Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices. Relax — it’s expected. We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.

Benefits: • Opportunity for advancement, • Paid time off, • Profit sharing, • Training & development Are you looking for a meaningful career in a local business that has national brand support people recognize and trust? As an Insurance Customer Service Professional, you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance knowledge and customer service skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships with trusted advice. Responsibilities • Achieve sales goals through generating new business and cross-selling existing customers, • Identify and qualify sales leads generated from a variety of sources, • Help protect customers by offering Allstate products that will meet their needs, • Serve your local community by helping them prepare for life’s uncertainties, • Educate prospective customers on how to protect their families and assets, • Provide a positive customer experience Job Qualifications • Strong interest in a sales career – sales experience preferred, • No insurance experience required, • Must have a Property and Casualty and/or Life and Health license(s) to sell insurance upon hire (existing license is a plus!), • Confident, motivated individual who works well independently, • Able to multi-task, follow through, and follow-up, • Have excellent verbal and written communication skills Benefits may include: • Comprehensive on-the-job training, • Get paid to learn!, • Base plus commission plan, • Uncapped commission, • Additional bonus promotions offered, • Leads may be provided, • Continuous learning and development courses, available through Allstate University, • Positive work environment, • Advancement opportunities Disclosure: Each agency is different in how their staff, book of business, sales process, and compensation is structured. Compensation is typically offered as base plus commission and will depend on the agency and your experience. Actual benefits offered will vary per agency and may not include the benefits listed above. Good Work. Good Life. Good Hands® The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good. Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next – to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them. The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. ©2021 Allstate Insurance Co. Flexible work from home options available. Compensation: $40,000.00 - $55,000.00 per year As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community. And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide an elevated customer experience. As a Remote Customer Service Representative for one of the largest and most-respective non-profit organization, you'll have the opportunity to use your passion for customer care to deliver outstanding experiences to our client’s customers through a variety of channels including phone, email, SMS, and chat. Your role is to handle all aspects of customer service with empathy, creativity, a problem-solving mindset, finding resolutions, and taking ownership of customer interactions. This is a remote, work-at-home position. • Represent a diverse range of products and services for a well-respected national non-profit organization, with expertise, positivity, and a can-do attitude., • Respond to customer inquiries and requests through phone, chat, SMS, email, and social media, with a focus on phone communication., • Address questions about membership accounts, products, and services, as well as provide troubleshooting and website assistance., • Answer inquiries about points balances, redemption process and activity history, account sign-up and access, and loyalty points program policies, • Assist members with an online tool providing education and decision support to better prepare consumers for future enrollments., • Take ownership of customer issues, solve problems, and exceed expectations with sound judgment., • Share insights on emerging customer trends and recommend process improvements., • Attend training and participate in cross-training opportunities to enhance skills and knowledge., • Meet performance metrics such as customer satisfaction, average handle time, quality, and productivity., • Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting initiatives to promote diversity and inclusion in the workplace., • Experience in a fast-paced call center environment, • Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk) desired, • Previous remote work experience, • While this is a work-from-home opportunity, you must currently reside in one of these states to be considered:AZ, AR, FL, GA, IN, KY, MD, NV, NM, NC, SC, OH, TN, TX, UT, VA, or WI.$16 - $16 an hourRate for the Customer Service Representative, Level : $16 per hour VIPdesk Connect offers comprehensive benefits, which include health insurance, life & AD&D insurance, paid time off, flexible spending accounts, and access to other benefit programs.Who We Are At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer’s love for a brand. And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection. It’s why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness. VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company’s achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/VWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility for evenings/weekends based on shifts) We’re hiring a Customer Service Representative (CSR) to handle high-volume customer inquiries and deliver fast, high-quality support across channels. This role is focused on: • Resolving issues quickly, • Managing ticket queues efficiently, • Maintaining strong customer experience You’ll be the frontline voice of the company, ensuring every customer interaction is: • Clear, • Professional, • Resolved, • Handle 50–100 daily tickets via:, • Zendesk, • Freshdesk, • Salesforce Service Cloud, • Respond across:, • Phone, • Email, • Live chat, • Social channels, • Aim for first-contact resolution whenever possible, • Escalate complex issues to Tier 2/technical teams, • Prioritize tickets based on urgency and SLA requirements, • Maintain complete and accurate case notes, • Monitor open tickets to ensure timely resolution, • Keep backlog low and under control, • Communicate with empathy and professionalism, • Ensure customers feel:, • Heard, • Understood, • Supported, • Handle high-volume workloads without compromising quality, • Update internal knowledge base and FAQs, • Create and refine:, • Response templates, • Macros, • Improve resolution speed and consistency, • Capture customer sentiment (CSAT, NPS), • Identify recurring issues and trends, • Share insights with product/support teams, • Work closely with:, • Product, • Engineering, • Operations, • Ensure smooth resolution of complex cases, • Provide feedback to improve systems and workflows, • Follow privacy and compliance standards (GDPR, HIPAA if applicable), • Maintain confidentiality of sensitive customer data, • Ensure quality across all interactions, • You are patient, empathetic, and solution-oriented, • You communicate clearly under pressure, • You can handle high ticket volumes without losing quality, • You are organized and disciplined with follow-ups, • You adapt quickly across tools and workflows, • 1–2 years in:, • Customer support, • Call center, • Service roles, • Experience with ticketing tools like:, • Zendesk, • Freshdesk, • Salesforce Service Cloud, • Strong typing and multitasking ability, • Proficiency in:, • Google Workspace, • Microsoft Office, • Excellent written and verbal English communication, • Multilingual support capability, • Experience in:, • SaaS, • E-commerce, • Healthcare, • Finance, • Familiarity with KPI-driven environments, • Exposure to:, • Chatbots, • AI support tools, • Review and prioritize ticket queue, • Respond to customer inquiries across channels, • Resolve issues or escalate when needed, • Update knowledge base and documentation, • Capture feedback and identify trends, • Clear backlog and ensure SLA compliance In short: You ensure every customer issue is resolved quickly, clearly, and professionally. • First Contact Resolution (FCR), • Average Handle Time (AHT) within SLA, • CSAT / NPS scores (≥ 90% target), • Ticket backlog within SLA limits, • Quality and consistency of responses, • High-volume, structured support environment, • Clear KPIs and performance visibility, • Cross-functional exposure (product, ops, engineering), • Opportunity to grow into senior support or CX roles, • Remote flexibility with defined workflows, • Initial Phone Screen, • Video Interview with Pavago Recruiter, • Practical Task (simulate support tickets), • Client Interview, • Offer & Background Verification If you: • Enjoy helping customers, • Thrive in fast-paced support environments, • Can handle high volume with consistency This role is a strong fit.

California Film Institute 2026 Mill Valley Film Festival Customer Support Representative Location: Mill Valley & San Rafael, CA (15 minutes north of the Golden Gate Bridge) Status: Seasonal-Remote Dates: September 2 – October 12, 2026 Compensation: $22/hour About CAFILM: CAFILM supports its mission to celebrate film as art and education by presenting the annual Mill Valley Film Festival and DocLands Documentary Film Festival, exhibiting film year-round at the non-profit Christopher B. Smith Rafael Film Center in San Rafael, CA and Sequoia Cinema in Mill Valley, CA, and building the next generation of filmmakers and film lovers through CAFILM Education. Founded in 1978, the Mill Valley Film Festival is a world-renowned 11-day event held every October, screening over 200 innovative US and international films for over 60,000 attendees. MVFF has a stellar reputation as a filmmakers' festival with a high-profile, prestigious, non-competitive environment celebrating the best in independent and world cinema in gorgeous Northern California. About the Job: The California Film Institute is seeking enthusiastic, detail-oriented customer service professionals to join the remote Box Office team for the 48th Mill Valley Film Festival (October `–11, 2026). As part of our virtual support team, you will assist patrons with ticket purchases, membership inquiries, and general festival questions through our HelpScout platform-via text/chat and phone. Training (between 8/31/26-9/4/26) will be provided on festival policies and procedures, as well as our ticketing platform, Agile Ticketing Solutions. Key Responsibilities: • Respond promptly and professionally to patron inquiries via text, email, and phone, • Assist customers with ticket purchases, membership information, and merchandise sales, • Support passholder check-in and resolve login or access issues as needed, • Process internal ticket requests and ensure accuracy in order fulfillment, • Collaborate with on-site teams to resolve ticketing issues in real-time, • Maintain clear, concise records of customer interactions, • Assist and coordinate with the rest of the Operations team to deliver a seamless customer journey both online and in person Preferred Experience & Qualifications: • Prior customer service or call center experience (remote or in-person), • Excellent written and verbal communication skills, • Strong attention to detail and organizational skills, • Comfortability with navigating online platforms and learning new systems, • Experience with POS and/or ticketing systems; Agile Ticketing knowledge a strong plus, • Ability to work calmly and efficiently under pressure, • Commitment to scheduled shifts and adherence to CA rest and break policies Additional Info: This is a remote position. You must have a reliable computer, phone access, and a stable internet connection. Festival shifts include daytime, evening, and weekend availability. Our Diversity, Equity, and Inclusion Commitment: We strive for a culture where people feel like they are valued, can bring their whole selves to work free of oppression, injustice, harassment or discrimination, and that they experience belongingness through a common purpose. We are taking steps to ensure that the California Film Institute is a safe and equitable space for staff members, filmmakers and audiences alike by incorporating inclusivity, diversity and accessibility measures into our business plan and tangible KPIs to hold ourselves accountable to serve and engage diverse audiences through our work. We are also working to examine racial justice internally in order to drive self-discovery and best inform how we can change practices and utilize our voice and position within the community. CAFILM is an equal opportunity employer to all. We celebrate diversity and are committed to creating an inclusive environment. Our policies prohibit discrimination and harassment of any kind based on age, race, color, gender, gender expression, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Description Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our B2B Support team. This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing best-in-class technical support to Keeper customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at _. About the Job As a Customer Support Representative with Keeper, you will handle customer requests and feedback via phone and email through Salesforce (including troubleshooting and real time assistance). The Customer Support Representative will be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance. Responsibilities • Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns, • Consistently remain up-to-date on product knowledge and work collaboratively with management and other teams to stay informed of any changes in company policies, • Know when to escalate more in-depth issues to the Tier 2 team, • Provide excellent B2B customer service and top notch support, • Maintain a high level of professionalism with customers and work to establish a positive rapport with each of them Requirements • 1+ years of experience in a technical support role, • Experience with Google Docs and MS-office tools, • Excellent communication and presentation skills, both written and verbal, • Ability to work independently and as part of a team in a fast-paced, high-growth environment, • Proven history of maintaining a high level of professionalism with customers Preferred • Bachelor's degree, • Salesforce experience, • ServiceNow experience, • Technical proficiency with smartphones, tablets and computers Benefits • Medical, Dental & Vision (Inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401k (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc), • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt #LI-Remote Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter, • Employment history, qualifications, work eligibility, • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications, • Scheduling information Information From Others: • Recruiter/referral information who submit your profile, • References (with your consent, before final offer), • Public professional profiles, • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 1. How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations. At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Senior Client Account Specialist position. This position may be filled remotely, or in any of our locations. The Senior Client Account Specialist ensures that the firm receives timely payments from debtors. Responsibilities include monitoring accounts, contacting clients with overdue balances, negotiating payment plans, and documenting collection efforts. You’ll serve as a liaison between the firm and its clients, helping maintain financial stability. Essential job functions include: • Regularly review the firm’s accounts receivable to identify overdue accounts., • Keep track of outstanding debts and prioritize collection efforts., • Ensure firm commitments are adhered to as related to the billing, providing direct contact and follow-up with each partner and client as assigned to ensure timely billing and collections., • Contact clients with overdue accounts via phone, email, or written correspondence., • Communicate professionally and empathetically, maintaining positive relationships while addressing payment issues., • Address client inquiries and complaints related to billing and outstanding balances., • Work collaboratively with clients to find mutually beneficial solutions., • Attempt to collect overdue amounts directly from clients., • Negotiate payment plans or settlements to facilitate debt recovery., • Generate monthly client reminder statements, making any necessary revisions., • Prepare bankruptcy claims, research, and submit claims for unclaimed property, propose, set up and maintain promissory notes/personal guarantees to ensure client compliance and assist in obtaining and interpreting the of research information/credit reports., • Prepare final demand letters for management’s signature to send to clients following approval by the Firm’s General Counsel’s office., • Recommends proposed transfers of any accounts to Firm’s collections attorney, including preparing the placement letter for management signature, gathering of all collection activities, client details and any other pertinent documentation., • Maintain accurate records of all communication with delinquent account holders, including date, time, name and title of person spoken to and details of conversation/email., • Document payment arrangements, promises to pay, and any other relevant details., • Provide consistent updates and correct client collections contact information to the business intake and client data teams., • Identify, research, and propose solutions to issues affecting the Firm’s ability to properly invoice its clients and/or the client’s ability to timely pay our invoices., • Prepare regular reports on the status of unpaid accounts and progress in debt recovery., • Keep the firm informed about collection activities and trends., • Updates management of any potential collection issues requiring escalation and providing recommendations for resolution., • Provides timely submissions of any recommended proposed write offs accompanied by the required supporting information and appropriate coding., • Prepares, reviews, and distributes, as appropriate, monthly reports for delinquent AR and WIP to partners., • Provides reports reflecting AR analyses, aged WIP, DSO, potential and existing AR and WIP reserves, agreed upon metrics and key performance indicators., • Confers with billing partners to determine reason(s) for aged AR & WIP and presents strategies to obtain payment and ensure timely billing of WIP., • Ensures the firm is in compliance with the terms of service, client’s outside counsel guidelines or any existing agreements in effect with respect to the client and/or matter., • Provides any accrual information to partners or clients as assigned or requested., • Acts as the resource to partners and clients to resolve any issues hindering payment to the Firm or the billing of WIP., • Collaborates with our internal departments as required and related to the team’s projects, issues, and concerns., • Ability to support and train Client Account Specialist on processes and procedures., • Other duties as assigned. Position Requirements • 4-year degree preferred, or combination of education and commensurate work experience required., • 5 years of relevant accounting experience required, preferably in a professional services environment., • Technical proficiency with Microsoft Office Suite, ARCS Collections Software and Elite., • High level of detail-orientation required., • Excellent organizational skills required., • Must possess strong financial, business, analytical and accounting acumen., • Ability to work under pressure, meet deadlines with shifting priorities., • Must be a self-starter with a high level of initiative., • Strong customer service skills, able to anticipate needs and exercise independent judgment., • Strong attention to detail, organizational skills and the ability to handle multiple projects., • Maintains confidentiality and exercises discretion., • Exercises solid strategic thinking and problem-solving skills., • Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position. If you need assistance to accommodate a disability, please contact HR. COMPENSATION AND BENEFITS Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law. The expected compensation ranges for this position in various states and jurisdictions are as follows: • State of California: $60,000 - $114,000, • State of Colorado: $55,000 - $98,000, • State of Illinois: $54,000 - $105,000, • Jersey City, NJ: $65,000 - 117,000, • State of Maryland: $58,000 - $88,000, • State of Massachusetts: $60,000 - $114,000, • State of Minnesota: $60,000 - $99,000, • State of New York: $56,000 - $120,000, • State of Washington: $58,000 - $110,000, • Washington, D.C.: $77,000 - $113,000 The above salaries do not include a discretionary bonus, however bonus opportunities are non-guaranteed, and are dependent upon individual and firm performance. Full-time employees receive benefits including: medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more. Please include a cover letter and resume when applying. EOE/Minority/Female/Disabled/Vet. Principal Applicants Only. #LI-Remote #LI-JV1

The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. This position is 100% local-virtual. You MUST live within 60-minute drive of the designated Veterans Administration facility for technical support and training in one of the following locations: -----Nashville/Murfreesboro TN --- Columbia SC ----Shepherdstown WV --- Arlington, VA ----Maryland --- Salt Lake City, UT YOUR MISSION The Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. In this role, you will provide coaching and leadership, answer escalated inquiries, refer customers directly to other VA hotlines, and perform intake for the VA's complaint management program. Phone calls are from a wide variety of individuals, including Veterans, their family members and/or legal representatives, the public, and VA employees. REQUIREMENTS • Education: High School Diploma or equivalent., • Work Experience: Four (4) years' experience in a call center or contact center environment; One (1) year of supervisory experience., • Must be a U.S. citizen with REAL ID identification or acceptable REAL ID equivalent: US Passport, Department of Defense ID card for active / retired / military family dependent member., • Wired-to-Home Internet: Ability to connect your computer into your wired cable service home High-Speed Internet router. Your speed test must indicate a minimum 25 Mbps download without delay / Minimum 10 Mbps upload, both without any delay. Note: Wi-Fi-only high-speed internet can rarely sustain these speeds. The required speed test you take will show the kind of internet access that you have. High-speed wireless provider service is not acceptable due to frequent connectivity drops. Industry Knowledge: • Understanding, sensitivity, and empathy for Veterans and their family members., • Knowledge of military benefits, resources, and services., • Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM., • Previous military experience (including military spouses, family, and/or as a service provider). CORE FUNCTIONS • Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development, • Ensure tasks are assigned to CSRs with clear plan of action and expectations are clearly defined, • Monitor CSR work performance and production and manage service quality through daily observations, • Field escalated calls from CSRs and overflow calls from agent queues, • Determine most appropriate course of action and/or identify alternatives in resolving issues, • Ask appropriate probing questions to clarify complex or vague requests, • Prepare well-defined case notes for field escalated calls received from CSRs, • Communicate with customers through approved channels such as phone, chat, text, or other forms of messaging, • Perform a supervisory review of cases, • Review reports, case notes, and rosters submitted by CSRs, • Review CSR call volume reports to evaluate productivity, • Prepare shift operational assessments, after-action reports, and weekly statistical data reports for presentation, • All other job-related duties as assigned Personality and communication • Work Ethic, • Problem-solving, • Effective communication skills, • Self-direction, • Dependability, • Detail- oriented Competencies (hard skills): Customer Service Engage, support and collaborate with other members of the team, the company and the customer. Present and relay available services and resources to meet customer needs. Track progress of projects and follow up as needed. Communication Express and present information to team members, managers and customers verbally and in writing. Apply the use of telecommunication equipment and computers to optimize information relay. Strategically engage with the speaker or listener to formulate and suggest executable solutions. Research and Analysis Conduct studies and evaluations related to the tasking. Design and implement systems and procedures for analysis and verification. Seek or develop guidance from customer insight and manager directives, and leverage professional judgment and subject matter expertise. Benefits - We offer a comprehensive benefits package for Full-time Employees to include the following: • Health and Dental Insurance, • Group Life Insurance, • Short-term Disability, • Generous paid vacation and holiday leave, • 401(k)! The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. _ The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Note: This accessibility is intended for individuals requiring accommodation and should not be used to check the status of your application. Inquiries not specific to requesting accommodation will be discarded. _ The Bowen Group participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. Employment in this position is contingent upon the successful completion of a background check. Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required. These checks are conducted in accordance with all applicable federal, state, and local laws.

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. About eRezLife eRezLife is the leading housing and residence life software provider built by residence life professionals for residence life professionals. We partner with colleges and universities to strengthen campus communities, streamline housing operations, and elevate the student experience through a flexible, customizable software platform. Our work is grounded in connection, trust, transparency, and community. We believe technology should support—not replace—the meaningful relationships that define residence life. eRezLife maintains deep ties to the higher education housing ecosystem and actively engages with regional and national housing and residence life associations to remain a trusted, long-term partner to our clients. Position Overview The Customer Success & Account Manager is a strategic, relationship-driven role responsible for owning customer retention, renewal, expansion, and long-term value realization across a portfolio of mid-market and enterprise higher education clients. This role blends senior-level customer success leadership with commercial accountability. You will serve as a trusted advisor to housing and residence life leaders while acting as a visible ambassador for eRezLife within the broader housing community. Key Responsibilities Strategic Customer Partnership • Own executive-level relationships within assigned territories., • Lead strategic business reviews demonstrating value and ROI., • Advocate for customer needs internally. Retention, Renewals & Revenue Ownership • Own renewals end-to-end including forecasting and negotiation., • Identify and mitigate churn risk., • Lead value-based pricing and expansion discussions. Expansion & Growth • Identify upsell and expansion opportunities., • Drive expanded adoption across housing and residence life functions. Industry Engagement & Thought Leadership • Represent eRezLife at regional and national housing associations., • Present at conferences and industry events., • Travel as needed for customer and association engagement. Product Adoption & Operational Excellence • Participate in the onboarding and adoption process for clients., • Translate customer feedback into product insights and recommendations., • Maintain CRM discipline and contribute to marketing efforts. Required Qualifications • 5–8+ years combined experience in Customer Success, Account Management, and Residence Life/Housing., • Proven success with task and project management., • Proven ability to retain an existing customer base and optimize the customer experience, fueling increases to ARR targets., • Strong executive presence and presentation skills. Preferred Qualifications • Residence life or housing operations experience., • Experience with systems like Salesforce, HubSpot, MailChimp, Subskribe, and Canva., • Conference presentations and association involvement., • Willingness to travel. Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: • Health and Wellness:, • Comprehensive Health Coverage: Coverage begins on your first day of employment., • Retirement Savings:, • 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested., • RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested., • Paid Time Off:, • Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life., • Parental Leave:, • 12 weeks paid leave for all employees., • Remote Work Support:, • Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely., • Holidays:, • Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement: Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: _

This position allows for 3 days per week remote / work from home. Salary: $115,000 - 120,000/yearThe Accounting Manager is responsible for overseeing the day-to-day accounting operations of the organization. This role ensures accurate financial reporting, strong internal controls, compliance with nonprofit accounting standards, and efficient financial processes. The Accounting Manager supports budgeting, audit preparation, and grant reporting while supervising accounting staff as applicable.This position plays a critical role in maintaining the financial integrity of the organization and supporting its mission-driven work. #LAT • Manage daily accounting functions including general ledger, accounts payable, accounts receivable, and payroll, • Oversee month-end and year-end close processes, • Prepare and review journal entries, reconciliations, and supporting schedules, • Maintain accurate financial records in accordance with GAAP and nonprofit accounting standards, • Ensure proper classification of restricted and unrestricted funds, • Prepare monthly, quarterly, and annual financial statements, • Assist in preparing financial reports for leadership and the Board of Directors, • Monitor budget-to-actual performance and provide variance analysis, • Support preparation of reports for grantors and funders, • Assist with annual independent audit and preparation of audit schedules, • Support preparation of IRS Form 990 and other regulatory filings, • Ensure compliance with federal, state, and local financial regulations, • Maintain and strengthen internal controls and accounting policies, • Track restricted grants and contracts, • Monitor grant expenditures for compliance with funding requirements, • Assist program managers with budget tracking and reporting, • Supervise accounting staff (e.g., Staff Accountant, AP/AR Clerk) as applicable, • Maintain accounting systems and recommend process improvements, • Support implementation of financial software or system upgrades, • Bachelor’s degree in Accounting, Finance, or related field, • 5+ years of progressive accounting experience, • Experience with nonprofit accounting and fund accounting, • Strong knowledge of GAAP, • Experience with financial reporting and reconciliations, • Proficiency in accounting software and Microsoft Excel, • CPA license Required, • 1+ years of supervisory experience, • Experience managing grants and restricted funds$115,000 - $120,000 a year

Are you fluent in Swedish and looking for a career that combines professional growth with the freedom to work remotely from anywhere in the world? At Mercier Consultancy, we’re building a global network of on-demand customer service professionals, and we want you to join us! You’ll start with an intensive 3-month training and trial program in Greece, working with one of our on-site clients to gain hands-on experience. After successfully completing the program, you’ll become part of our exclusive pool of Swedish-speaking agents available for remote assignments with top international companies. • Provide exceptional customer service to Swedish-speaking clients., • Handle inquiries via phone, email, and chat professionally and efficiently., • Learn and master our client systems during your training period., • Work remotely after your training while staying connected to our global team., • Be part of a flexible, high-performing team with opportunities to grow your career internationally., • Fluent in Swedish (both written and spoken)., • Strong communication and problem-solving skills., • Comfortable with digital tools and remote work., • Motivated, proactive, and eager to learn., • Open to relocating to Greece for the 3-month training period., • 3-month fully supported training in Greece with paid relocation package, • Access to remote work opportunities worldwide after training., • Inclusion in a global on-demand agent database with exclusive client contracts., • Professional growth and career advancement within Mercier Consultancy., • Networking and mentorship opportunities with international client service leaders.

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers. As a part of our Member Services team, you’ll impact the lives of everyday people and help them move from surviving to thriving with innovative digital personal finance solutions. From onboarding and new account set up to answering questions and coaching them throughout their journey, you’ll be there every step of the way to provide empathy, care, and guidance when it’s needed most. This role is structured to include career progression that allows you to train up and work toward higher-level positions. This position is 100% work-from-home. Employees local to the Tempe/Phoenix area are welcome to work in our beautiful Tempe office but this is optional. We host fun events and a free lunch day during our hybrid weeks once a month! Starting Pay: $16.00/hr Start Date: August 3rd, 2026 • Monday-Friday schedules available, • 4 X 10 shifts also available, includes weekends (Additional pay incentives for working weekends!) What you’ll do: • Communicate with our members via phone and email, exhibiting care in every interaction, • Listen to our members, providing empathy and solutions to their unique needs, • Collaborate with your team to share knowledge and best practices, • Accurately document Member interactions and activity What you’ll bring: • Minimum of 1 year of Customer Service experience (call center or retail), • High school diploma or equivalent, • Available for an 8-hour shift between the hours of 6am - 8pm, • People-focused approach and solution mindset, • Ability to handle a high volume of inbound calls, • Strong communication skills Achieve well-being with: • 401 (k) with employer match, • Medical, dental, and vision with HSA and FSA options, • Competitive vacation and sick time off, as well as dedicated volunteer days, • Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts, • Up to $5,250 paid back to you on eligible education expenses, • Pet care discounts for your furry family members, • Financial support in times of hardship with our Achieve Care Fund, • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups Join Achieve, change the future At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and work-from-home roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first. Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

THE ROLE: CUSTOMER SERVICE REPRESENTATIVE KEY RESPONSIBILITIES • Provide world-class service to OLLY’s customers. Efficient and comprehensive communication with customer/retailers regarding, • inquiries, problem resolutions, etc., • Support and work cross functionally with Sales team, Finance and rest of Olly’s supply chain, • Process and efficiently manage full cycle of customer orders through EDI and Microsoft D365 (ERP). Be able to troubleshoot ad, • hoc issues that arise, • Work with 3PL to efficiently manage finished goods inventory to maintain successful fulfillment levels for customer orders, • Assist with customer and item data setup, • Assist with Bills of Materials, managing UPCs creations, complete customer specific datahubs (Salsify)., • Work with the S&OP Manager on identifying orders at risk for “cuts” and manage allocations. Monitor open orders, available, • inventory, aged inventory regularly and as dictated by business needs, • Facilitate new customer onboarding by completing “new item” requests, obtaining Routing Guides, and providing timely updates, • and reports, • Pull together metrics and appropriate KPIs to be able to track customer service related performance CAPABILITIES + SKILLS REQUIRED • 1-5 years experience in customer service, CPG experience preferred, inventory management preferred, • Strong business acumen and a basic understanding of warehouse, inventory and logistics, • Proactive problem-solving approach: ability to anticipate problems before they occur and take initiative to identify and solve, • problems when they occur, • Transparent, open/honest communicator – great listener who can read between the lines, • Fast learner, can react to changing environment, strong communication and organization, • Strong excel skills and math skills, • Highly organized, detailed oriented, and self-motivated THE DETAILS LOCATION: Remote, USA HOURS: Full Time (40 hours a week), 5 months, Contract MANAGER: Customer Service Manager PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.