Customer Service jobs in Carlsbad, California - Page 2Create job alerts

Job Description We are thrilled to announce a new Customer Service Representative opportunity! PrideStaff, a nationally recognized staffing company, has been given the chance to assist a top employer. Are you currently working but looking to explore new Customer Service Representative- Call Center opportunities? Do you need a fresh start in your career? Give us a call at 760-438-0161 or apply directly to this posting for immediate consideration. Customer Service Representative - Call Center Pay Rate: $20/hr - $23/hr Hours: 8:00 am - 5:00 pm Location: Carlsbad, CA Customer Service Representative Job Duties and Requirements: • Professionally answer inbound calls from customers., • Demonstrate product and service knowledge., • Resolve customer concerns and complaints., • Research solutions utilizing multiple resources., • Medical, Rx, and Wellness Benefits, • Dental and Vision Plan Options, • Short-term Disability, • 401(k) Retirement Plan Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! PrideStaff is honored to have earned the prestigious Best of Staffing Diamond Award. Less than 2% of all staffing agencies in North America receive the Best of Staffing Award for service excellence and only 18% have gone on to earn the Diamond Award for service excellence. In addition, PrideStaff is the only commercial staffing firm in the U.S. and Canada with over $100 million in revenue to earn the Diamond Award for two years in a row, highlighting exceptional client and talent service quality. Our Mission: Consistently provide client experiences focused on what they value most.PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! \r\n\r\nPrideStaff is honored to have earned the prestigious Best of Staffing Diamond Award. Less than 2% of all staffing agencies in North America receive the Best of Staffing Award for service excellence and only 18% have gone on to earn the Diamond Award for service excellence. In addition, PrideStaff is the only commercial staffing firm in the U.S. and Canada with over $100 million in revenue to earn the Diamond Award for two years in a row, highlighting exceptional client and talent service quality. \r\n\r\nOur Mission: Consistently provide client experiences focused on what they value most.

Job Description CUSTOMER SERVICE/COLLECTIONS REPRESENTATIVE $17.00 to $21.00 per hour Summary Reese Law Group is a law firm located in Carlsbad (San Diego County) that specializes in debt collections, subrogation, bankruptcy, and replevins. This position assists the firm’s Collections department by acting as a liaison between the firm and a variety of banks, employers, and sheriff departments. A successful candidate will be able to demonstrate excellent, positive verbal communication and negotiation skills over the telephone. Essential Job Functions · Communicate via telephone with banks, employers, and sheriff’s departments in order to process wage garnishments, bank levies, and till taps relating to legal claims. · Review files to determine appropriate follow-up on garnishment orders. · Enter accurate documentation of all communications regarding claims in the firm’s case management software system. · Negotiate settlements and payment agreements. · Communicate with debtors regarding past-due amounts and attempt to re-establish payment plans for debtors who have defaulted. · Function as a primary point of contact between clients and consumers. · Assist other members of the Collections department, as needed. · Report to work in a regular and timely manner. Knowledge/Skill/Ability Requirements · Experience level: prefer 6 months’ collections experience. · Experience in a customer service position or in an office-based position with significant telephone-based duties. · Education level: High school diploma, or equivalent, preferred. · Ability to communicate verbally in a clear, calm, and polite manner over the telephone, often with hostile or combative practices. · Ability to pay close attention to details, including but not limited to deadlines, confidential information, financial figures, and legal claims. · Knowledge of FDCPA, the Fair Debt Collection Practices Act, preferred. · Bi-lingual ability (Spanish), preferred. · Ability to take initiative in learning new concepts, seeking additional information, and asking questions of co-workers when uncertain. · Ability to prioritize a variety of tasks in a manner that enables timely completion. Physical, Mental, and Environmental Demands · Must be able to work in a seated or standing position, for periods up to and exceeding 8.0 hours per day. · Extensive use of a mouse and keyboard, and calculator. · Extended viewing of a computer screen. · Extensive use of a telephone. Scheduling Requirements · Must be able to work a normal M-F schedule on site. Location · This position is domiciled at the offices of Reese Law Group, in Carlsbad, CA. Company DescriptionReese Law Group is a law firm located in Carlsbad (San Diego County) that has been representing some of the largest Fortune 500 Companies for over 30 years. The firm specializes in consumer and commercial collections, Plaintiff subrogation on behalf of large insurance carriers, and replevin work. Reese Law Group continues to expand, and this ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. The firm offers a highly competitive salary and excellent benefits. The firm provides many professional development opportunities through close mentoring and an open-door policy.Reese Law Group is a law firm located in Carlsbad (San Diego County) that has been representing some of the largest Fortune 500 Companies for over 30 years. The firm specializes in consumer and commercial collections, Plaintiff subrogation on behalf of large insurance carriers, and replevin work. \r\n\r\nReese Law Group continues to expand, and this ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. The firm offers a highly competitive salary and excellent benefits. The firm provides many professional development opportunities through close mentoring and an open-door policy.

We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth.Our Customer Service Representatives use a team approach to achieve truly remarkable service levels for both our clients and external custo

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea

Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice respo

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. In this role you will assist our members with answering questions, taking payments, counseling, and making

Job Description STRUT HAIR SOLUTIONS is hiring another team member to help run our front desk, local social media, and help our walk-in clients. You'll be part of a business in which you help clients look and feel their best with more hair. This position entails: Helping clients check-in Answering phones Helping clients check-out Offering support products for them to purchase Calling clients to make sure they are happy with their purchase Taking client before and after photos - posting to social Cleaning the studio Consulting our walk-in clients Washing & Styling the hair We're looking for a candidate who can: -Ensure that a high level of customer service is always provided -Help multiple customers easily and efficiently -Work ethic that goes above and beyond -A love of beauty and hair is a plus -Detail oriented - complete daily checklists -Reliable transportation -Sunday/Monday off 3 Saturdays a month is required -Paid training This position offers the opportunity to move to our sales floor, selling hair extensions and wigs, in a consultative environment about the products and services that would best suit our clients needs/goals. Candidates that do well here have previously worked at places such as Ulta, Sephora, Nordstrom, Macy's, Beauty Supply's, Etc. or previous front desk positions. Our clients and their experience at STRUT is our top priority. We deliver great work and amazing service to every client. We can't stress enough how big we are on VIBES. So bring your good attitude and hard work ethic every day. You must have a positive attitude, a strong work ethic, and be a team player. Please check out our website and social channels and see if this my be the right fit for you! Company DescriptionHere at STRUT Hair Solutions & Unveil Hair Care, we are passionate about hair & we appreciate all things that make our clients feel confident in their own skin. We were established in 2002 with the simple vision of helping clients feel good and empowered with themselves and in their appearance. Then in 2022 our founder and CEO created Unveil Restorative Hair Care to help clients regrowth their own hair without toxic chemicals and using plant stem cells and clean ingredients. We are on a mission to change the narrative around hair loss...are you coming with us?Here at STRUT Hair Solutions & Unveil Hair Care, we are passionate about hair & we appreciate all things that make our clients feel confident in their own skin. We were established in 2002 with the simple vision of helping clients feel good and empowered with themselves and in their appearance. Then in 2022 our founder and CEO created Unveil Restorative Hair Care to help clients regrowth their own hair without toxic chemicals and using plant stem cells and clean ingredients. We are on a mission to change the narrative around hair loss...are you coming with us?

Job Description Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements. Headquartered in Carlsbad, CA, with several R&D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners. Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission. Summary: The Customer Service Rep 1 (CSR1) processes orders, responds to customer inquiries via email/phone calls, processes stock adjustments and RAs for merchandise received from customers, sales reps, or company employees by performing the following duties within the scope of Quality and Brand standards. Hourly rate is $17.00-20.00 per hour, depending on experience and location. Locations: Carlsbad, CA or Olive Branch, MS – FULLY ONSITE. Schedule: Monday-Friday 7:00am-3:30pm PST or 9:00am-5:30pm CST Primary Responsibilities: • Enters accurate data into computer, including general contact information, sales order, or case records., • Communicates with customers by e-mail and determines the nature of the request. The CSR1 creates an order, case record, or VOC of the customer issue. It is then the responsibility of the CSR1 to follow through the customer’s issue until it is fully resolved. This includes both orders and inquiries., • Investigate instances such as short shipments, mis-shipments and lost shipments and initiates credit memos, debit memos, returns, or replacements where applicable based on information from the system., • Accesses computerized data to quote availability of product from inventory levels., • Accesses computerized data to provide lead times for back-ordered products within department standards., • Interfaces via email with management to communicate special service needs and customer requests., • Interfaces via email with Accounting and Operations to ensure general customer satisfaction., • Refers all sales leads, customer requests and product information requests including pricing to the appropriate Regional Sales Manager., • Soft sells Nice North America products., • Works closely with sales team members to assure prompt attention to all customer matters within each region., • Ensures customer is aware of, and follows, the Return Policy and all other relevant procedures., • Understand, support, and execute all work in the established procedures, methods and working requirements., • Implements and maintains department policies and standards., • Assists in supporting Strategic Account partners via phone and email for all orders, inquiries, and additional requests., • Provide reception coverage as scheduled., • Meets assigned team and individual KPI’s/metrics for all phone calls and emails., • Associate degree (A.A.) or equivalent from two-year College, technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience., • Must always be able to demonstrate excellent customer service and courtesy skills via email., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists., • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form., • Spanish a plus., • Advanced written and oral communication skills; detail oriented and strong organizational skills., • Strong ability to adapt to changing priorities, and work with a sense of urgency., • Must be able to maintain attendance within standards established by Nice North America’s attendance policy., • Proven ability to multi-task, set project priorities, establish department/discipline goals and objectives for self., • Computer literacy required, including intermediate Microsoft applications (i.e. Excel, Word, PPT, etc.) . Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions. • Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl., • Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard., • Manual dexterity suitable for use of utilizing a computer., • Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting., • Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation., • Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation., • Light to moderate lifting . Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be comfortable working in an office environment to include moderate noise levels. Tasks listed are intended to be descriptive and not restrictive. Any employee in this job may perform any of the tasks listed; however, these examples do not include all the tasks an employee may be expected to perform. The company reserves the right to change tasks as needed.

Job DescriptionAccount Manager You must have at least 3 yers of agency experience and healthcare marketing as well. We are searching for a full-time Account Management person to help manage our growing client base of healthcare accounts. We have an exciting roster of innovative medical device clients who are changing how healthcare is delivered. Our focus is on working with clients who are developing products and services that improve the quality of peoples' lives from consumer health products to innovative medical device technologies, in both the B2B and B2C spaces. The Account Manager will be the client's key, day-to-day agency representative and maintain a highly responsive service orientation in all transactions. They must be knowledgeable in both the clients business and the agency business, with an emphasis on brand strategy, digital marketing programs, websites, and social media, and an understanding of analytics is a plus. Ideal candidates will have at least 3-years of agency experience and excellent communication, presentation, and organization skills. Strong writing expertise is needed for writing proposals and creative briefs. Attention to detail, organization and client relationship-building skills are required to ensure a strong agency representation to our clients. Must be familiar with all aspects of print and digital marketing project management. Responsibilities: • Lead team to the successful execution of various project types, including brand strategy workshops, websites, lead generation, video production, and social media, • Assess client needs and work with the PW team to create and enable effective solutions, • Oversee project scope and schedule, • Effectively communicate client needs to the project team, • Manage and liaison with internal resources, including strategy leadership, designers, writers, digital and social media team, • Collaborate with a team of producers and mentor more junior team members, • Communicate to executive team overall health of assigned accounts and projectsAttributes:, • Outstanding attention to detail and highly organized, • Self-motivated and proactive, • Excellent communicator; both written and spoken, • Able to manage multiple projects simultaneously, • Responsible and capable of meeting tight deadlines, • Enjoy working in a collaborative environment, • Passion for quality design and innovation, • A thirst for learningSkills & Requirements, • A Bachelor's Degree, • Experience in a branding or digital agency environment, • Experience managing creative teams, • Experience managing client expectations, • Experience managing digital & creative projects, • A keen interest in digital marketing and advertising, • Advanced experience in Microsoft Office, • Adept with Mac OSX, • Enthusiasm and eagerness to learn, • Organization and attention to detailPlease include your rsum in PDF format* ParkerWhite provides competitive salaries, excellent benefits, 401k, and is headquartered in amazing Cardiff-by-the-Sea. This is a position with flexible remote workdays.

Job DescriptionROLE DESCRIPTION: As a Sales Account Manager for Lisa Trapp State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customerBENEFITS:, • Paid time off (holidays and personal/sick days), • Salary plus commission/bonus, • Health benefits, • Growth potential/opportunities for advancement within my agency

Job DescriptionDescription: ** This is an in-office position in our Carlsbad, ID location. No relocation expense reimbursement. About C Squared Social We are a full-service digital marketing agency for businesses of all sizes, offering paid advertising, content marketing, website development, photo/video and graphic design services. Diverse portfolio of B2B and B2C clients in sectors including healthcare, retail, finance, food and beverage, transportation, etc. We have also been included as one of Inc 5000 fastest growing companies in the US. Reports To The Account Manager will report directly to the Manager of Core Services Job Overview The Account Manager is responsible for developing a solid and trusting relationship with major clients through regular calls and meetings. At C Squared Social, we strive to get our clients top results and bring creative solutions to the dynamic space of digital marketing. Responsibilities and Duties • Work with the onboarding specialists to understand client marketing goals and set up the account, • Manage advertising campaign operations and strategy, • Educate your client base on social media marketing, industry reports, and best practices, • Be continuously learning to stay current on digital marketing trends and technological updates, • Identify opportunities for additional products/services, articulate their value, expand existing relationships, and bring in new clients, • Collaborate cross-functionally across internal teams, developers, agency partners, and creative to achieve client business goals, • Confident communicator and able to effectively present information through video calls, email and in-person meetings, • Understand common marketing objectives and what makes marketing successful, • Effective time management skills with proven ability to meet deadlines, • Computer literate - confidence in learning new programs, • Strong analytical and problem-solving skills, • Excellent organizational skills and attention to detail, • Ability to function well in a high-paced environment, • Positive customer-centric attitude, • Emotional intelligence, enthusiasm, high energy, attention to detail, strong follow-through, and a passion for contributing to growth!, • Minimum 3 years of previous experience in sales, consulting, account management, marketing, or relevant work experience, • BA/BS degree in a related field and general business acumen, • Understand common marketing objectives and what makes marketing successful, • Minimum high school diploma Benefits (effective the first of the month after hire): • Medical, Dental, Vision, Life Insurance, • 401(k) with Company match, • Three (3) weeks of vacation, • Flexible 8 hour work day (7:00a-7:00p), • Hybrid – 4 days in/1 day work-from-home

Job Description ~ ELEVATE YOUR ACCOUNT MANAGER / SALES CAREER ~ Outside Sales Representatives needed in Southern California for a growing propane business. Responsibilities to include prospecting, developing, and establishing relationships with customers by selling our products and continuing relationships with existing customers. This is an excellent opportunity with a base of $55,000 to $65,000 annually depending on experience, plus an unlimited commission opportunity, a robust benefit package, and vehicle/car allowance. Prior sales experience leadership required. Hurry and apply today by submitting your resume for immediate consideration. Company DescriptionLava Propane is a leading provider of clean and efficient energy solutions, transforming the way businesses and households fuel their needs. With a commitment to sustainability and innovation, Lava Propane provides services that power everything from backyard barbeques to industrial operations. Known for our reliable supply, exceptional customer service and competitive pricing, Lava Propane ensures a seamless energy solution for its range of customers. Discover the power of clean energy with Lava Propane, where reliability meets innovation.Lava Propane is a leading provider of clean and efficient energy solutions, transforming the way businesses and households fuel their needs. With a commitment to sustainability and innovation, Lava Propane provides services that power everything from backyard barbeques to industrial operations. Known for our reliable supply, exceptional customer service and competitive pricing, Lava Propane ensures a seamless energy solution for its range of customers. Discover the power of clean energy with Lava Propane, where reliability meets innovation.