Customer Service jobs in Albuquerque, New Mexico - Page 2Create job alerts

Customer Service / Remote] - Anywhere in U.

Customer Support / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401k matching / PTO - As a Customer Service Associate at American Fidelity, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and providing information about company p

Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Sun-Thurs 11:30p-7:30a CST - As a Customer Service Advocate at iRhythm Technologies, you will: Answer inbound calls in our Contact Center; Verify and investigate patient insurance, estimate benefit coverage and out of pocket costs, a

Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer general questions and transfer calls to other depar

Customer Service / Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving customer inquiries and concerns; Update and m

Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries, resolving issues, and escalating concerns

Remote Customer Service Agent - Earn from Home. We invite you to apply if you are the kind of person that is self-motivated and comfortable working on your own at home, enjoy such job as email customer support, data entry as well as review products, then you are the person we are searching for. Data

Dave & Busters - JobID: R-1005998 [Retail Associate / Team Member] As a Customer Service Team Member at Dave & Busters, you'll: Provide timely and accurate service while managing wait times; Assist the Guest with all requests and answer questions; Provide game assistance; Be responsible for stocking

Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. Variable Shift, Prn, Specialist Management Customer Service Coordinator. Join our team as a variable shift, PRN, Specialist Management Customer Service Coordinator (CSC) in Albuqu

Ensure first call resolution through problems solving and effective call handling. We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients. One (1) year of experience in customer service, technical support, inside sales, back-office, chat,

Provide direct customer service and front desk assistance for the assigned department, including but not limited to admitting, registering, scheduling, and verifying insurance. Handle customer account transactions, provide customer assistance, and perform and/or oversee cashiering operations. Bariat

Customer Service / Fully Remote] - Anywhere in U.

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

Customer Service / Remote] - Anywhere in U.Competitive pay / Flexible hours / Health benefits / Retirement plan match / PTO - As a Customer Support Rep at AssetWatch, you will: Provide excellent customer service to clients by answering their inquiries and resolving their issues in a timely and profe

Customer Service / Fully Remote] - Anywhere in U. Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go qui

Customer Service / Fully Remote] - Anywhere in U.

Up to $20 per hour - As a Customer Service Rep at Promenade, you will: Provide friendly, efficient, and accurate Tier 1 support to our customers and floral partners via phone and email; Listen to customer inquiries, diagnose issues, and provide helpful solutions; Accurately identify and escalate com

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers regarding their inquiries and concerns; Reso

Customer Support / Remote] - Anywhere in U. Competitive salary and benefits / Flexible hours - As a Customer Service Agent at Trust Wallet, you will: Provide exceptional customer service to our clients through various communication channels such as email, live chat, and calls; Assist customers with

As a Customer Service Advisor, you are often the first and last face our customers see. Master products, services, and company knowledge. You will create lasting impressions and build loyal customers by using your knowledge of our products and services.

Walgreens - JobID: 86923935552 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Client Relationship Consultant 3 (Banker) - Montgomery - Albuquerque, NM page is loaded## Client Relationship Consultant 3 (Banker) - Montgomery - Albuquerque, NMlocations: Albuquerque, NMtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: September 5, 2025 (7 days l

Maintaining composure while managing customer challenges. Ensure any injuries, incidents, accidents and/or customer service issues are properly and immediately reported.

Lovelace Medical Center is an acute care hospital with 263 licensed beds, providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care, radiology and oncology services. Provide direct customer service and front desk assis

Join our team as a day shift, full-time, Customer Service Coordinator (CSC) in Albuquerque, NM. Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance. Handles customer account transa

Customer Service / Fully Remote] - Anywhere in U. Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls

Customer Service / Remote] - Residents of NM / Independent Contractor / Full or Part Time / Available at least 20 hours per week / Set your own schedule within hours of operation (Mon-Fri 8am to 7pm ET) / $12 per hour - As a Customer Service Rep you'll: Be the first point of contact for patients nee

Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing empathy, and finding solutions; Mainta

Ajilon - JobID: F3D08A78-1334-4A98-B024-E43E0A1606A0 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information

Call Center / Remote] - Anywhere in U.Competitive pay - As a Customer Service Rep at F&G, you will: Answer incoming calls and respond to customer inquiries in a professional and timely manner; Provide excellent customer service by actively listening and addressing customer needs and concerns; Accura

CSR / Remote] - Work from Anywhere in U.

Customer Service / Remote] - Anywhere in U.Competitive pay & bonuses - As a Reservations Agent you'll: Handle incoming reservation inquiries via telephone, email, and online platforms; Assist guests in selecting accommodations based on their preferences and needs; Process reservations and payment de

Job DescriptionJob Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eye and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a 7.5 pounds to push. Trays may also be pulled. Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINE. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Customer Service Representative (CSR) – High Volume Call Center Location: Albuquerque, NM – Wagner Mechanical Schedule: Full-Time | Monday–Friday, plus weekends as needed Compensation: $17–$20/hour + Incentives About Us Since 1929, Wagner Mechanical has been dedicated to providing trusted HVAC, plumbing, and electrical home repairs. With nearly a century of experience, our team takes pride in delivering reliable service, quality workmanship, and lasting comfort for every home we serve. Why Join Us? • Competitive hourly pay + weekly pay, • Incentive opportunities, • Medical, Dental, and Vision Insurance, • 401(k) with Company Match, • Paid Time Off (PTO) & Paid Holidays, • Company-Paid Life Insurance, • Short-Term & Long-Term Disability, • Employee Assistance Program (EAP), • Handle high-volume inbound calls with professionalism and accuracy, • Convert inbound inquiries into scheduled, revenue-generating service appointments, • Make outbound calls to schedule, confirm, and follow up on appointments, • Resolve customer concerns while maintaining composure and professionalism, • Enter and manage data accurately within our CRM system, • Collaborate with dispatch, technicians, and internal teams to avoid scheduling errors, • Conduct follow-up calls with customers to ensure satisfaction and explore additional service opportunities, • Excellent verbal and written communication skills, • Positive, professional, and friendly demeanor, • Strong problem-solving and multitasking abilities, • Self-motivated, organized, and team-oriented All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report (if applicable). These are conducted in compliance with applicable laws and regulations. Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. EOE

Job Description Local company in Albuquerque is seeking PART TIME Temp help from though January 21st. This is a customer service role where you will be receiving incoming calls, you will provide information and assist with any inquiries. Must have great communication skills, ability to retain information and research. This position is 30 hours per week, Monday thru Friday mid-day shifts from 9A-3PM. Ability to work onsite or remote in Albuquerque, will have onsite training and pick up equipment for the first 2 weeks from 8A-5P. Will need to provide your own headset and have internet in your home if you choose to work remote after the training period. No hot spots. Paying $18 per hour. apply today. • Proven experience in customer service, preferably within a call center environment., • Strong verbal and written communication skills., • Ability to retain and recall information quickly to assist customers effectively., • Proficient in researching and resolving customer issues., • Access to a reliable internet connection and a personal headset for remote work., • Availability to attend onsite training for the first two weeks of employment., • Comfortable working 30 hours per week during mid-day shifts., • Commitment to delivering superior customer service in every interaction.

Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and

Job DescriptionJob Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eye and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a 7.5 pounds to push. Trays may also be pulled. Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINE. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: • Employee discounts, • Flexible schedule Job Summary Become a Customer Service Host and be the heart and soul of our i9 Sports venues! You'll greet and guide hundreds of visitors daily, ensuring their game day experience is smooth and enjoyable. From managing the information tent and handling coach check-ins to overseeing fun concession sales, you'll wear many hats, all while providing stellar customer service. Do you thrive in a fast-paced environment, have a knack for organization, and love seeing smiles on kids' faces? Join our team and make a difference! Responsibilities • Set up and break down information tent/table equipment in a professional and organized manner., • Check-in coaches and distribute weekly resources., • Complete merchandise and concession sales using cash, credit cards, and other digital platforms., • Answer parent/coach questions and proactively address concerns., • Relay any concerns or feedback to the site manager through detailed site notes., • Advocate company core concepts, including sportsmanship values., • Excellent communication skills to interact effectively with children, parents, and coaches., • Positive attitude and strong ability to build professional relationships., • Demonstrated awareness and ability to take charge of any situation to ensure a safe environment., • Highly motivated self-starter who can work independently and solve problems., • Minimum of 2 years of sport-specific officiating, playing, or coaching experience., • Reliable transportation to and from the venue workplace., • Must have a smartphone with internet capability., • Successful completion of a National Criminal Background Check is required.

Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via ph

Up to $65K per year / Extremely flexible hours - As a Customer Service Agent you'll: Book air and ground transportation for clients; Research and locate the best pricing and options for clients based on their needs; Book hotel reservations for clients in their desired location; Plan and promote acco

Job Description We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints, • Provide information about the products and services, • Troubleshoot and resolve product issues and concerns, • Document and update customer records based on interactions, • Previous experience in customer service, sales, or other related fields, • Ability to build rapport with clients, • Ability to prioritize and multitask, • Positive and professional demeanor Experience in customer service and cashiering is a plus but not necessary. Full time and part time positions are available and you earn while you learn. TLC Uniforms hours are 9:00 to 5:00 Monday through Friday and Saturday 11:00 to 2:00. Closed Sundays. Paid weekly.Come join our growing team of sales associates to help process customer orders while assisting on our salesfloor.\r\nAn exceptional experience is our goal with every customer we meet.\r\nMotivated upbeat team player for this exciting and fun position. Now you know the goal, now let’s see how creatively you can help us exceed our customer expectations.\r\nApplicants should have great customer service skills, a positive attitude, be self motivated, hard working, reliable, professional, outgoing, able to work independently and part of a team.\r\n\r\nExperience in customer service and cashiering is a plus but not necessary.\r\nFull time and part time positions are available and you earn while you learn.\r\n\r\nTLC Uniforms hours are 9:00 to 5:00 Monday through Friday and Saturday 11:00 to 2:00.\r\nClosed Sundays. Paid weekly.

Job DescriptionJob Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eye and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a 7.5 pounds to push. Trays may also be pulled. Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINE. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eye and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a 7.5 pounds to push. Trays may also be pulled. Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINE. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: $17.00/hr starting pay, increases to $20.00/hr after successful completion of probationary period. (Applicant understands this is an entry level position and some key components of the successful completion of the probationary period are: attendance, behavior and learning ability). Summary Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service. The CSR is effectively the Company’s store-front at the facility. He/she is the internal representative of our company, to our aircraft owners, operators, business partners, and to the business aviation community. Key Duties Actively uses the following to meet customer needs: • Catering to customers; confer with customers by telephone or in person in order to provide information about products and services., • Reservation process; keep records of customer interactions and transactions. Record details of inquiries., • Determine charges for services requested, collect payments, or arrange for billing., • Acknowledge customer dissatisfaction and resolve complaints., • Refer unresolved customer grievances to designated departments., • Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers., • Check and verify correct orders i.e. fuel and catering, are placed & dispatched to Line Service Technicians. Solicit sale of new or additional services or products., • Ensure proper FAA and TSA rules and regulations are followed. Perform airfield management activities, which may include escorting passengers and or crew member’s airfield via different traveling modes i.e. walking or driving of company vehicle., • Driving of passengers and or crew members on and off airfield to designation i.e. hotel, main airport, aircraft etc., • Monitor the arrival, parking, refueling, loading, and departure of all aircraft., • Maintain air-to-ground and point-to-point radio contact with aircraft. Direct activities related to dispatching, routing, and tracking transportation vehicles such as aircraft., • 1-3 years of Customer Service Experience., • Must have computer skills. Ability to use radio communication, phonetic alphabet and military time., • Strong interpersonal and communication skills., • Excellent Organizational and Customer Service skills with a sincere desire to assist customers., • Have professional appearance and mannerisms., • Applicants selected for employment will be required to pass a pre-employment drug screening, MVD and background check.

Job Description The Mosimann Agency is one of the fastest growing, and among the highest producing agencies in New Mexico. We are ranked nationally among the top 3% of Allstate agencies! We take our responsibility to educate and insure our fellow New Mexicans seriously. Our systems and processes enable us to continuously crush our goals and strive to reach new heights. We have a wonderful team, elite culture, strong leadership, with a family mentality. If you know how to take care of people, can follow processes, are organized and efficient, and are ready to be part of an elite team and organization then we think youll do great here and are excited to meet with you! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Mon-Fri Schedule Hands on Training Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Customer Interaction: Respond promptly to customer inquiries and offer friendly, professional customer service. Policy Assistance: Assist clients with policy questions, including claims, coverage options, and adjustments. Problem Resolution: Address and resolve customer concerns with a positive and proactive approach. Record Management: Efficiently manage and update customer records, ensuring accuracy and confidentiality. Team Collaboration: Work closely with team members to share insights and develop strategies to improve service delivery. Continuous Improvement: Stay informed about industry changes, regulatory requirements, and product offerings to better assist clients. Requirements • Licensing: Active P&C License or Personal Lines License, • Fluent Spanish Speaker Problem-Solving: Ability to effectively resolve client inquiries and issues with a positive, solutions-oriented approach. Customer-Centric: Passionate about delivering exceptional customer service and exceeding client expectations. Organization: Strong ability to handle multiple tasks and effectively prioritize work in a dynamic environment. Technology: Proficient in using CRM systems and computer applications relevant to insurance operations.