Customer Service jobs in Buffalo, New York - Page 2Create job alerts

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

Customer Support / Remote] - Anywhere in U.Competitive pay / Health insurance / 401k / PTO - As a Customer Service Coordinator at Cennox, you will: Manage customer inquiries via phone, email, and chat; Provide excellent customer service by resolving issues and answering questions promptly and accura

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting

Up to $25 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Solutions iT, you will: Answer all incoming calls within three rings and create, triage, and troubleshoot client issues; Provide exceptional phone support to minimize time spent on phone calls, while maximizing

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Customer Service / Fully Remote] - Anywhere in U.

Call Center / Remote] - Anywhere in U. Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and bi

Competitive pay / Medical, dental & vision / 401k / PTO - As a Call Center Rep at Inizio Engage, you will: Answer incoming calls and respond to customer inquiries with professionalism and empathy; Accurately enter and update customer information in the database; Troubleshoot and resolve customer iss

Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Sun-Thurs 3p-11:30p CST - As a Customer Service Advocate at iRhythm Technologies, you will: Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment; Respond to i

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. Build trust and win repeat, loyal customers.

Customer Service Agent - Buffalo Niagara International Airport (BUF). You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence. We perform a

An exciting opportunity awaits for a United Airlines Customer Service Agent to respond promptly to inquiries and resolve basic issues, follow safety procedures and company policies, and assist with organizing, stocking, and general upkeep.Other duties include provide excellent service to customers a

Sherwin Williams - 2535220 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Sherwin Williams - 2539531 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Victoria's Secret - JobID: 22416788 [Department Supervisor] As a Customer Experience Manager at Victoria's Secret, you'll: Be responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling; Manage labor hours w

APPLY) An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. Associates communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer a

Keep site leadership and the Client Safety Supervisor informed of safety and security issues such as loitering, suspected or witnessed medication diversion, or trafficking of illicit substances. The Client Safety Specialist works with site staff to keep the site welcoming, safe, and secure. Responsi

Manage bookings and confirmations for accommodations, transportation, and tours.

Company: Roswell Park Comprehensive Cancer Center.Shift: First Shift (United States of America).Summary: Manages billing, collections and accounts receivable functions; supervises staff; prepares and maintains departmental policies and procedures; prepares and monitors departmental budgets.Qualifica

We are seeking a strategic and customer-focused Inside Customer Experience Relationship Manager to lead our CER team within the Modern Workforce business unit. Minimum 5 years of functional experience, including 4 years in a similar role and 2+ years of supervisory or leadership experience. Inside C

Walgreens - JobID: 86693526736 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Sherwin Williams - 2539533 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Walgreens - JobID: 86960747088 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

At least 1 year of experience delivering high-level customer service in a healthcare setting or call center. At least 3 years of experience delivering high-level customer service. Job Summary: The Call Center Representative plays a crucial role in providing exceptional customer service and ensuring

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

Customer Service / Remote] - Anywhere in U.As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while

Customer Support / Remote] - Anywhere in U.

Customer Support / Remote] - Anywhere in U.Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from

Customer Support / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401k matching / PTO - As a Customer Service Associate at American Fidelity, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and providing information about company p

Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer general questions and transfer calls to other depar

KeyBank - 4224 Ridge Lea Road [Customer Service Representative] As a Customer Service Specialist at KeyBank, you'll: Answer client questions, problem solve, educate and make suggestions that help deliver ease, value, and expertise to clients; Provide technical support for Keys online products and se

Job Description TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: • Positively and energetically engage and communicate with customers, • Quickly understand, retain, and follow directions and procedures—especially safety, • Continuously stand, move, and smile for long periods of time Also, you must: • Be at least 16 years old Compensation Teammates in this role typically earn a base pay of $15.50 – $17.00 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Job Description What You’ll Do Every day, you’ll make a meaningful impact by ensuring our clients have active coverage, our teams have accurate information, and our systems are running efficiently. Your day-to-day will include: Insurance & Eligibility Coordination • Verify insurance coverage and maintain up-to-date information in our electronic records system, • Review daily insurance reports and troubleshoot any anomalies or eligibility issues, • Be a warm, professional presence at our front desk—greeting clients with care and cultural sensitivity, • Answer incoming calls with professionalism and compassion, helping clients feel heard and supported, • Support clinical staff with key clerical tasks including faxing, case filing, mail distribution, and EMR assistance, • Master our electronic medical record system for scheduling, report generation, and data management We’re seeking someone who brings a balance of technical skills and heart. If you have the following, we’d love to meet you: • 2+ years of insurance verification experience (Epaces, HealtheNet, etc.); experience in human services is a plus, • Strong computer skills and prior experience in a front desk or customer service role, • Excellent communication skills—both written and verbal, • Comfort working with both children and adults experiencing mental health challenges Schedule: Monday through Friday: 8AM – 5PM CFS offers full-time employees the benefits below to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionCompany Description Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’ Job Description The Customer Liaison assists customers by providing an exceptional brand experience. The CL serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email, or when in the showroom. What We Offer: • Health insurance – Medical, Dental, and Vision, • PTO days, floating holidays, paid holidays, and sick days, • 401K retirement plan with company match, • Completes appointment scheduling in an efficient and detailed manner for our Design Consultants, using the Customer Relationship Manager (CRM)., • Answers incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs., • Directs client issues, concerns, and/or complaints to management team while working in conjunction with designers and the management team to bring them to a resolution, as needed., • When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary., • Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties., • May provide customer communication support as it relates to installations, confirmations, and return visits., • Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.Qualifications, • Ability to communicate politely, clearly and professionally with clients, • Ability to work quickly and accurately data entry, • Calendar management / regional scheduling experience preferred, • Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment, • Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc) Additional Information Find us on Facebook, YouTube, and Instagram We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines. Privacy Policy: Terms and Conditions:

Job Description Who We Are OneBridge Benefits was founded in 2013 by members of its current leadership team who had the vision to create better technology to support account-based health plans. Fast forward to today and we continue to be in growth mode, as a premier healthtech company servicing over 225,000 participants with over 2 billion dollars in health accounts. In becoming part of the OneBridge Benefits team you would be joining a group of bright, driven, and creative individuals. We have built an environment that creates opportunities for our people to serve greater roles within specialized teams as we never lose sight of the pursuit of individual passions. We strive to go above and beyond, and embrace open communication, collaboration, and flexibility to achieve our mission. Check out our careers page for more information on the Company and our Core Values: onebridgebenefits.com/careers/ Your Opportunity with Us: Our Customer Service Representative is part of our Customer Care Center and has an integral role in providing excellent customer service to our participants. This position may require flexibility in shift scheduling. A successful candidate would be ready to embrace the following key responsibilities: • Takes pride in providing each participant with an outstanding experience, • Timely resolve participant issues, complaints, and inquiries, • Handle participant inbound and outbound calls by listening to participant needs and providing supportive solutions, along with capturing call log notes, • Inform clients and employers about upcoming changes or situations that impact their accounts, • Develop a thorough understanding of the Company’s products and solutions to be able to guide callers through troubleshooting, navigating the company online portal and mobile applications, • Communicate, coordinate and team with other departments when needed to assist with solving participant issues, • Ability when the need arises to reprocess transactions within the system while on the phone with a participant, • Process forms and adjustments as directed by the participant, • Review and apply appropriate action to incoming documents from participants and employer groups, • Help train new employees and thoroughly share our internal customer service policies, • Analyze data, from reports and system information, to identify and resolve errors prior to final substantiation, • Consistently maintain production standards based on metrics and processing goals, • Completed High School Diploma or equivalent, • Six months of customer service experience in a healthcare related or social services setting, or a combination of experience preferred, • Excellent written and verbal communication skills, • Ability to listen to a customer issue with an approach that de-escalates the situation, • High quality and accurate data entry skills, • Strong attention to detail and highly organized, • Individually driven as well as dedicated to working collaboratively with the team, • Ability to meet all department goals to include accuracy and productivity, • Strong analytical, problem-solving, and decision-making skills, • Proficiency in Microsoft Office products At OneBridge Benefits, we believe that a thriving Company Culture is the foundation of meaningful work and memorable experiences. Our atmosphere is rooted in connection, purpose, and authenticity. We invite you to explore and discover what makes us unique and see if it feels like the right place for you to thrive! • We offer practical perks that makes a difference, like free covered parking just a short, easy walk away, as well as an on-site gym., • We embrace a casual dress code, welcoming comfort that fits your work style while supporting your day-to-day business activities. Job Type: Full-time Pay: $20.00 per hour Schedule: Monday to Friday, 11:30am - 8:00pm Apply today to learn more about building your career with our OneBridge Benefits team.

Job Description **Please note - this posting is only for candidates that reside in the Buffalo, New York area. Applications from those outside of this area will not be considered. This is a remote work opportunity. For 38 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Quality Service Associates manage and collect delinquent accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work in a fast-paced environment or remote work environment. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – Work a specified number of accounts/cases daily and maintain an acceptable volume of phone calls as assigned to the position by Management., • Achieve a high level of customer satisfaction which is measured by compliments and a customer satisfaction survey provided to each consumer at the end of their call., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers and businesses, • Adherence to ConServe’s Blueprint Quality Management System, Code of Conduct, and Compliance Program Non-Essential Duties & Responsibilities: • Other duties as assigned Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work the required scheduled shift, • Ability to speak and converse in Spanish and English fluently, • Ability to proficiently read and write in English, • Ability to proficiently read and write in Spanish is preferred, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet, • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment, • Ability to obtain and maintain Government Security Clearance, • Ability to obtain and maintain State Collections Licensure, • U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States, • No conflicts of interest with ConServe or our Clients Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift), • Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC., d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

Job Description Customer Care Representative- Regular Full Time Buffalo, NY Join the DiVal Safety Equipment team in our Buffalo, NY headquarters as a member of our fast paced and dynamic team. The focus of this position is to actively engage and provide superior service to our external and internal customers. In this position you will be the first point of contact for DiVal’s outside sales team’s customers, delivering the highest level of proactive customer service while maintaining workflow. Duties and Responsibilities: • Working through our CRM, acknowledge all requests within a 2hr timeframe., • Promote company events and services through all points of contact with our customers., • Proactively work with all internal departments to provide excellent service to our customers., • Work with your manager to improve workflow and processes., • Process customer orders, returns, exchanges, back-order updates, and contract pricing., • Enter sales quotes & orders as requested by internal/external customer within 2 hours of receiving., • Coordinate expedites & obtain proof of delivery., • Process new item requests (NIR) submitted by Sales team., • Perform general data entry functions in addition to those listed above., • Proactively update and increase product knowledge. Skills and Requirements: • You have a passion for the “Customer Experience” and helping business become more successful., • Must be able to pass a NON-DOT drug screen and physical., • Ability to lift 30 lbs. – 50 lbs. on a repetitive basis., • Able to climb ladders on a repetitive basis., • Exceptional communication skills, both written and verbal., • Excellent organizational and time management skills., • Strong decision making and analytical abilities., • Microsoft Office and CRM experience a plus., • High School diploma / GED equivalent with 1+ years prior sales/customer service preferred., • The ability to work 5 days a week, Mon.-Fri., 8:30-5pm., • Customer facing coverage for retail store. Benefits: • Medical benefits., • Dental & vision benefits., • Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance)., • Company provided life insurance policy., • 401K. Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Dental insurance, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're moving forward a mission, you're saving lives! And you're making waves in your future, taking life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, you're an integral part of a team, and you're truly part of a family. Swim into a life-saving and life-changing opportunity today! Role: Sales and Customer Experience Manager Summary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities. Primary Responsibilities: Provides leadership, discipline and constructive feedback to our Front Desk Representatives. Assists in directing and controlling the daily operations to ensure the school is running according to GSS standard operating procedures. Assists in the management of Front Desk staff to ensure high productivity, excellent performance and positive employee satisfaction. Provides training of Front Desk staff to provide superior performance in customer service, understanding of iClassPro software, Point of Sale and promotional items. Provides sales and marketing training to all qualified sales staff. Gains a high level of knowledge and experience in the iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions. Conducts all the new hire training (front desk based). Responsible for the overall cleanliness of the facility. Hosts monthly workshops with the employees (front desk related). Sets sales incentives for the front desk employees in conjunction with the Owner and Managers, to assure that overall goals are considered. Oversee front desk functions including class bookings, scheduling, student progression tracking, and customer inquiries. Drive enrollment and retention through effective customer engagement and follow-up. Collaborate with the Marketing team to plan and support events, partnerships, and local outreach. Teach one swim lesson per week to stay engaged with programming and understand customer experience firsthand. Monitor communication channels (email, voicemail, social media) to ensure timely and professional responses. Fulfills other duties or responsibilities as assigned by the Employer. Job Qualifications and Skills: • 2 or more years of Sales experience, • 2 or more years of Customer Service experience, • Ability to work with children, • Excellent interpersonal communication and organizational skillsCertifications:, • Willing to be trained as a swim instructor- training will be provided., • Lifeguard, CPR, First Aid, & AED certifications are required and can be obtained at GoldfishJob Type: Full-time

Job Description Welcome to ACI, Your Employer of Choice Since 1989! American Coradius International LLC (ACI) is a local, long standing, full service financial services company looking to add energetic, initiative-taking, Account Resolution Specialists to our team. We offer a competitive salary and excellent comprehensive benefits. We work with some of the nation’s largest banking clients as an extension of their customer service department. We help their customers who have fallen into a delinquent status resolve these financial issues. HYBRID ROLE - MUST COMPLETE TRAINING ONSITE and WORK IN OFFICE 3 DAYS WEEKLY! POSITION SUMMARY: Responsible for providing effective customer service for internal and external customers by processing exceptions, performing client reporting, file processing and resolving system inquires. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Process electronic client files and activate new account placements., • Perform file transmissions with scrub, credit reporting/skip-trace vendors., • Assist internal departments and clients with accessing information, troubleshooting problems and resolving system inquiries while providing timely and accurate responses., • Ensure client reporting, exception processing and file processing requirements and timelines are met., • Review account details and report settlement, paid in full and other exception statuses to clients., • Perform detailed reviews of letter data and Process and release the letter files., • Assist with mail processing, check depositing, payment posting, transaction balancing and remit reporting., • Assist with preparation for client, state and regulatory audits., • Comply with company policies and procedures (including all IT required security and privacy policies and procedures), client standards and all applicable federal, state and regulatory laws., • Perform other duties as assigned or needed. MINIMUM QUALIFICATIONS • Intermediate excel and Outlook skills., • Must be detail-oriented with the ability to multi-task and work under tight deadlines., • Excellent verbal and written communications skills., • Must possess strong math skills., • Ability to handle and prioritize multiple tasks simultaneously., • Previous computer and/or data entry experience. PREFERRED QUALIFICATIONS • Knowledge of CUBS Application System. EDUCATION AND EXPERIENCE • High school diploma or equivalent required., • Proficient with Microsoft Office Suite or related software. PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer with multiple displays., • Must be able to lift up to 15 pounds at times., • Dual hand dexterity/repetitive use of hands 80% of the time (typing on computer and dialing phone)., • Ability to speak proper English grammar and use proper telephone etiquette., • Simple/light grasping required both hands 80% of the time., • Typical noise level for work environment (moderate noise)., • Close vision required (clear vision on 15 inch or larger computer monitors)., • Typical noise level for work environment (moderate noise)., • Remote workspace must be quiet, secure and distraction free., • Must have reliable internet connection ability to connect directly (not via wi-fi) to a company provided equipment to a router., • Must be able to work with IT representatives to troubleshoot connectivity issues., • Must meet ACI’s security and safety requirements. PAY RANGE- $19-$22 hourly ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $19-$22 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer.

Job Description CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life. CRST’s Home Solutions - Installs division provides delivery and installation of products that require skilled labor or trade-licensed technicians. From delivery to installation and assembly, demand for these services has grown significantly. Home Solutions is proud to work with retail and client partners to provide convenient solutions for consumers. Job Summary: Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such as in person, phone, email, or social media. They must be able to communicate effectively, understand the customer's needs, and provide solutions or information promptly. Additionally, they may need to collect and record customer data and maintain accurate records of customer interactions. The role requires problem-solving skills, patience, empathy, and the ability to work under pressure. The focus is on building and maintaining positive relationships with customers and providing quality service that meets or exceeds their expectations. Compensation:$16.20 per hour. This is a fixed rate of pay for the role and is not negotiable. Bonuses/Commission: Eligible for performance-based bonus. Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts. Schedule: Flexible Scheduling, will always work Saturday. Location: This is an onsite position only. We have a newly remodeled facility located off Northpointe Parkway in Amherst, NY. Parking is provided for all employees. Next Training Session: 2 week training starting 10/27 Essential Duties and Responsibilities: • Respond to inbound calls involving scheduling/rescheduling, order modifications, customer payment processing, customer complaints, and any other basic inquiries from customer, clients, and services, • Properly document all systems, • Resolves simples and complex problems by clarifying customer complaint, determining route cause of the issue, providing best possible solution, expedited adjustment, follow up for completion, • Assist with taking inbound calls by receiving warm leads and procure sales in a timely fashion from clients/customers, • Provide data entry assistance and properly document information by uploading to internal and external systems for client communications along with maintaining a record of all events pertaining to each request, • Update service orders on behalf of servicer requests internally through system, • Will work in the client system uploading paperwork, status, and call information, • Act as a liaison between customers, clients, and servicers, • Provide timely communication to each internal department to address issues and /or complaints, • Customer Service and Communication, • Good Time Management, • Active Learning and Listening, • Social Perceptiveness, • Critical Thinking and Coordination EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs. Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission. Position Summary: As a Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general inquiries, resolving issues, and handling requests. The responsibilities of the position include, but are not limited to: • Scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and or freight charges, • Coordinating with internal departments as well as partners, delivery agents, brokers, and container stations to schedule shipments and handle customer issues, • Scheduling delivery appointments and handle re-consignments, • Coordinating communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D. shipments, • Ensuring the accurate billing of shipments, • Compiling and delivering custom reports; performing daily audits of reports, • Documenting all customer interactions for follow up and record keeping purposes, • Assisting customers with “My Pyle” registration and utilization of our web site, • Experience in a fast-paced work environment; strong attention to detail, • Strong familiarity with MS Office (Word, Excel and Outlook); basic typing skills, • Ability to prioritize tasks and meet deadlines; work effectively as an individual contributor and or as part of a team, • Medical, Dental, Vision and Life Insurance, • Short Term and Long Term Disability, • Wellness Program for yearly benefits discount, • Paid Vacation and Personal Time, • 401(k) with Company match We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance As a customer service associate, you will have the unique ability to work with customers, service them, and process their transaction. We sell pavement sealer and all the tools and equipment to go with it. This is an industrial setting where you may get dirty from time to time while assisting the customer with the hose to pump the sealer. You will have the interesting opportunity to resolve problems with customers and help them find solutions to do their job better. You can implement your friendly nature, your problem-solving ability and your desire to produce results as a customer service manager. As you manage the store, you will be asked to come up with innovative, unique problem-solving solutions and procedures to ensure that the needs of both the company and the customers are being met. Responsibilities • Maintain store inventory and equipment, • Keep a clean and welcoming storefront and service area, • Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business., • Update all customer service information on a regular basis to keep departments ready for review at all times., • Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting., • Provide technical advice, help desk resources, solutions and new techniques on a consistent basis, even while dealing with technological problems and breakdowns., • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Ability to work with industrial equipment, • Forklift experience is preferred, • Comfortable using computers and customer management software, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectivelyBenefits/Perks, • Competitive Compensation, • Career Growth Opportunities

Job DescriptionJob ProfileJob Title: Customer Service RepresentativeLocation: Buffalo, NYHire Type: Direct HirePay Range: $25-28/hourWork Model: On Site Recruiter Contact:Karissa 716-256-1254Nature & Scope:Positional OverviewDo you have a knack for being the point of contact between customers and internal teams? Join our client’s customer service team to ensure seamless order fulfillment from order entry to delivery. Our client has a small, tight-knit team and is currently in growth mode – don’t miss the opportunity to join them! Role & Responsibility:Tasks That Will Lead To Your Success • Serve at the first line of support for customers, providing prompt, professional service and ensuring accurate fulfillment of all requests, • Enter, confirm, and track sales orders, quotes, sample requests, and credits in alignment with company service standards, • Monitor inventory levels and coordinate material allocation, • Utilize CRM and ERP systems to provide customers with accurate information and updates while maintaining internal data integrity, • Assist with preparing and updating reports, forecasts, and commission documentation, • Develop and maintain strong, trust-based relationships with customer accounts through open and proactive communication, • Adhere to company procedures, guidelines, and policies to uphold service excellend across all customer touchpoints, • Collaborate with cross-functional teams to drive on-time delivery and resolve issues efficiently Skills & ExperienceQualifications That Will Help You Thrive, • Proficiency in Microsoft Office Suite (Excel, Word, Outlook), • Experience with ERP and/or CRM systems, • Strong communication skills – both verbal and written – with the ability to engage professionally at all levels of the organization, • Exceptional attention to detail and organizational skills, • Demonstrated ability to work collaboratively in a team-oriented environment, • High responsiveness and a customer-first mindset

The Account Manager will lead day-to-day operations for customer relationships with a focus on providing our customers/partners world-class service and strategic solutions resulting in increased customer retention and revenue. The Account Manager oversees customer orders from start to finish to ensu

Job DescriptionJob Description.Commercial Lines Account Manager - Client Service.Depending on experience, qualifications, and training).Plus comprehensive benefits package.Provide and maintain excellent service to clients, and support commercial lines team and producers in processing all lines of co

In Government Cost Accounting & Compliance Buffalo, New York - Hybrid Full Time Reporting To: Manager, Sr.This position requires access to U.Manager Government Cost Accounting & Compliance, this individual is responsible for a wide range of accountabilities.

Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following: Oversees front desk operations.