806 Best Customer Service Jobs in West Hempstead, NY (June 2025)

We are seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction and loyalty. Duties Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to clients. Assist customers with troubleshooting issues and resolving complaints. Maintain detailed records of customer interactions through data entry into our systems. Demonstrate excellent phone etiquette while managing multiple calls. Collaborate with team members to improve client services and enhance the overall customer experience. Stay updated on product knowledge and company policies to provide informed support. Experience Previous experience in customer service or customer support is preferred but not mandatory. Proficiency in English and Spanish is a must and required; multilingual skills are a plus. Strong communication skills, both verbal and written, are essential for effective client interaction. Familiarity with office software and computerized systems for data entry is necessary. A positive attitude and the ability to work well under pressure in a fast-paced environment. Join us as we strive to provide outstanding support to our customers while fostering a collaborative work environment. We look forward to welcoming you to our team!

Job Summary: We are seeking a reliable, highly trainable, and flexible Laundry Attendant with excellent customer service skills and experience operating a Point-of-Sale (POS) system. The ideal candidate will be responsible for handling laundry services including washing, drying, folding, and pressing, while providing outstanding customer assistance and efficiently processing transactions. Key Responsibilities: - Greet customers in a friendly, professional manner and address their inquiries and concerns. - Operate POS system accurately for customer transactions, payments, and service orders. - Receive, tag, and inspect laundry items from customers ensuring proper documentation. - Sort, wash, dry, fold, and press laundry items according to fabric type and care labels. - Maintain cleanliness and organization of the laundry area and customer service counter. - Follow all safety and sanitation guidelines. - Notify management of equipment malfunctions or supply shortages. - Assist in inventory control, restocking supplies, and monitoring detergent and cleaning materials. - Provide recommendations on services and upsell when appropriate. - Adapt to various work schedules and tasks based on business needs. - Perform other related duties as assigned. Qualifications: - High school diploma or equivalent preferred. - Previous laundry, housekeeping, or customer service experience is an advantage. - Familiarity with POS systems is a must. - Strong interpersonal and communication skills. - Highly trainable, dependable, and flexible with work hours. - Ability to multitask and work effectively in a fast-paced environment. - Strong attention to detail and organizational skills. - Physically fit and able to stand for long periods, lift, and carry laundry loads. Work Schedule: - Shifts may include weekdays, weekends, and holidays. - Must be flexible to adjust work hours based on operational demands.

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