Account Manager
2 days ago
Yonkers
Job Description Account Manager ALFA International – Armonk, NY About ALFA International Founded in 1938, ALFA International is a third-generation, family-owned leader in the foodservice industry. We are a premier national supplier of equipment and replacement parts to dealers, service technicians, and major national chains and supermarkets. Headquartered in Armonk, NY, we pride ourselves on a culture of service and support. The Role: Trusted Advisor ALFA International is seeking an energetic, commercially driven Account Manager to grow and deepen relationships with an established portfolio of key customers. This role is ideal for a sales professional who thrives on being a Trusted Advisor by building credibility, uncovering opportunity, and expanding share of wallet within existing customer accounts. As an Account Manager, you will own your book of business end-to-end—serving as a trusted advisor while proactively identifying new revenue opportunities, strengthening partnerships, and driving measurable sales growth. Key Responsibilities Account Ownership & Revenue Growth • Own and grow a defined portfolio of distributor and service technician accounts with clear revenue and activity objectives, • Identify upsell, cross-sell, and expansion opportunities within existing customer relationships, • Maintain a high level of outbound customer activity via meetings, phone calls, emails, LinkedIn engagement, etc, • Drive daily, high-impact customer engagement that uncovers customer needs, advances sales opportunities, and expands revenue., • Position ALFA as a strategic partner by understanding the customer’s go-to-market, business challenges, and growth objectives, • Educate customers on ALFA's product solutions and value-added offerings, • Partner closely with internal colleagues in service, operations, and leadership to ensure smooth execution and customer satisfaction, • Represent ALFA International during in-person customer visits, trade shows, and industry events, • Sales-Minded Professional: Proven ability to grow revenue within existing customer accounts, • Strong Communicator: Confident, persuasive, and professional in phone, email, and go-to-market virtual and in-person interactions, • Relationship Builder: Able to establish trust with decision makers and influencers, purchasing managers, technicians, and decision-makers, • CRM Discipline: Daily use of Zoho CRM or comparable CRM systems required, • Technical Proficiency: Strong Microsoft Office skills; comfortable using LinkedIn for prospecting and networking;, • Experience: Minimum 1–3 years of account management or inside sales experience; foodservice or hospitality experience strongly preferred, • Fluency in Spanish Benefits • Compensation: Competitive base salary plus performance-based bonuses., • Benefits: 401(k) with company match, health/dental/vision insurance, and PTO ALFA International is an equal opportunity employer. Company DescriptionSince 1938, ALFA International has been synonymous with a wide and unique selection of high-quality food service products. We are fortunate to work with the top foodservice dealers in the world! ALFA is best known for its exclusive line of food prep equipment and accessories, which are sold to restaurant equipment dealers, service technicians, and national chain restaurants & supermarkets. As the # 1 source for OEM quality, aftermarket Hobart replacement parts, ALFA is also known for its broad selection of replacement parts for Mixers, Deli Slicers, Meat Grinders, and other specialty commercial kitchen parts. Based in Armonk, NY, ALFA is a third-generation, family-owned, and operated firm that prides itself in the following: • Shipping 95% of orders on the same day., • Providing exceptional customer service., • Supplying OEM quality replacement products at a fair price.Since 1938, ALFA International has been synonymous with a wide and unique selection of high-quality food service products. We are fortunate to work with the top foodservice dealers in the world!\r\n\r\nALFA is best known for its exclusive line of food prep equipment and accessories, which are sold to restaurant equipment dealers, service technicians, and national chain restaurants & supermarkets. As the # 1 source for OEM quality, aftermarket Hobart replacement parts, ALFA is also known for its broad selection of replacement parts for Mixers, Deli Slicers, Meat Grinders, and other specialty commercial kitchen parts.\r\n\r\nBased in Armonk, NY, ALFA is a third-generation, family-owned, and operated firm that prides itself in the following:\r\n- Shipping 95% of orders on the same day.\r\n- Providing exceptional customer service.\r\n- Supplying OEM quality replacement products at a fair price.