Client Coordinator Receptionist - Spanish Bilingual
hace 2 días
Seattle
Job Description Client Coordinator Receptionist - Spanish Bilingual Consejo Counseling and Referral Service is looking to hire a Full Time Client Coordinator for our South Park location. Relocation Cost Assistance plus Sign on Bonus. We also offer exceptional benefits, including medical, dental, vision, a 401(k), vacation time, sick time, paid holidays, personal days, life insurance, AD&D, training funds, and your birthday off. Summary of Job Description: This position has a dual role within Consejo Counseling and Referral Service. Reporting directly to the Clinical Supervisor, administrative support staff will have primary duties in the screener role and receptionist; as well as supporting Consejo's leadership team. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Conduct telephone screening for client referrals for the mental health program., • As needed, conduct face-to-face client screenings for the Children's and Family Services and the Adult and Adult with Disabilities Mental Health Departments., • Consult with therapist, mental health program managers/supervisors as needed to determine response time., • Handle crises as they arise during screening or via incoming telephone calls received from the public during business hours., • Maintain cooperative working relationship with agency staff, community and social and health services agencies., • Requests files from medical records for returning clients., • Participate in required agency training and staff meetings., • Maintain close contact with program managers and supervisors., • Ensure proper intervention and follow up with staff cooperation., • Ensure proper intervention and follow up of screenings., • Refer clients to appropriate services within the agency and/or community agencies., • Coordinate crisis responses with the appropriate department or agency., • Schedule screening appointments and obtain necessary all documentation during the screening process., • Track the screenings and intake appointments., • Contact client one day prior to the intake interview to ensure appointment is kept or re-schedule as needed., • Assign client numbers., • Responsible for Front Desk Support, • Provide reminder calls to clients who have scheduled appointments., • Schedule Doctor's appointments, • Manage multi-line phone system, including answering questions, directing calls and transfer calls as necessary., • Process client payments, reconcile daily as required., • Provide word processing, spreadsheet and data base computer support for staff as assigned., • Process miscellaneous funds received in the agency., • Greet clients and advise therapists and other providers of client arrivals., • Greet and direct visitors as appropriate., • Sort and distribute incoming mail, and meter outgoing mail for postal pickup., • Create charts as required and requested., • Provide copying support service for staff as assigned., • Maintain inventory stock of agency/department forms., • Monitor supply inventory and alert Supervisor of needs., • Maintain office equipment in a serviceable condition., • Provide agency/community resource information to clients/visitors as directed., • Provide administrative support to senior management as directed., • Assist in updating agency website as necessary., • Order office supplies for all agency, • Fulfill other duties as may be assigned to meet agency operations needs. QUALIFICATIONS: • High School diploma required plus 1 years' experience or AA a plus., • Proficient in speaking, reading and writing both English and Spanish., • Assist all levels of management upon request., • Demonstrated ability to multi-task, plan and prioritize., • Demonstrated experience in an office setting., • Ability to work with all levels of staff and management., • Proficient in Microsoft Office. WORK SCHEDULE This position works a typical schedule of 8AM - 5 PM, Monday to Friday. SALARY $21.00 - $25.24/hr. depending on experience and qualifications. READY TO JOIN OUR TEAM? We understand that your time is valuable, so we have designed a quick and easy application process. If you are a good fit for this position, we encourage you to complete our mobile-friendly application. We are excited to meet you and discuss how you can contribute to our team! Consejo Counseling and Referral Service is an E-Verify and Equal Employment Opportunity Employer. Job Posted by ApplicantPro