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You'll join the founding team as our first Customer Success Manager and be the primary point of contact for our law firm customers. Following an excellent seed round and rapid customer adoption, we're expanding our customer success team to keep up with demand. Beyond supporting customers, you'll hel

Scale the success journey: Facilitate twice-weekly Office Hours and contribute to webinar program. Voice of the Customer: Synthesize feedback from your high-volume portfolio to help the Product team prioritize features that solve common mid-market employer pain points. Comfortable leading webinars,

We're hiring a results-driven Commercial Account Manager to own and accelerate the adoption, retention and growth of our customers. Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS. As a critical member of our post-sale team, you will be the primary commercial po

As Customer Success Manager at Omi, your responsibilities will be: As an early member of the team, you will help us build and mold the future of our Customer Success organization and be instrumental in helping define our team's processes & playbooks; Retain and expand Omi's customer base by owning a

Als Customer Success Manager gehrst du zu den ersten Personen, die diesen Bereich formen und langfristig prgen. Du testest neue Anstze, bewertest deren Erfolg und prgst so das Fundament fr nachhaltigen Customer Success im Nachunternehmer-Segment. Jahre Erfahrung im Customer Success, Account Manageme

As a Customer Success Manager you are the engine behind that mission. You have experience in Customer Success, Project Management, or Consultancy with a proven track-record of strategic customer and/ or project development. Your success will be measured by the impact created for customers.

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. The Account Manager manages PitchBook's core customer relationships. Act as primary point of

Account managers in our Enterprise segment own revenue retention and growth of our largest customers. Partner with your Technical Account Manager to devise account plans, long-term goals, and client strategies; and with cross-functional teams to ensure customer success and secure long-term commitmen

The Partner Marketing Manager - Samsung Growth will be responsible for building and executing a dedicated partner marketing strategy at scale with Samsung across multiple geographies (starting with the U. You will collaborate closely with Samsung's marketing teams, Splitit's customer success, sales,

Execute a quarterly check-in cadence with each account, anchored by a usage one-pager generated from customer data (you QA and deliver it, not build it from scratch). Fintech, SaaS, or API-adjacent experience is a plus; intellectual curiosity about what Method's customers are building matters more.

You will onboard and train our customers and provide both front line and renewal support to existing customers. Curates targeted content distribution to customers (existing customer use cases/stats, best practices for use, roadmap updates). User onboarding & ongoing training sessions to ensure clien

We're looking for a Customer Marketing Manager to join our marketing team and turn Taktile's customers into a powerful growth engine. You'll own the full post-sale marketing motion - from advocacy and case studies to expansion campaigns - working closely with our customer success, sales, and product

Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike; a strong technical background, especially related to security and messaging; extensive experience driving concurren

Reporting to the Vice President of Customer Success and collaborating closely with sales, and the R&D team, you’ll support our customers throughout the post-sales customer journey, responsible for customer retention, growth support and advocacy. Main contact for key customers, responsible for the

We are looking for an experienced Customer Success Manager who is strategic, relationship-focused and business oriented to join the Autodesk Education Experiences team. Hold regular check-in calls, business reviews, webinars, and mentoring sessions with customers to ensure successful product adoptio

As an Enterprise Customer Success Manager, you will serve as a financial technology advisor to Brex's largest customers by partnering with CFOs, Controllers, and finance ops teams to ensure they unlock the full value of Brex's solutions. Enterprise Customer Success Manager. Demonstrated success in c

As a Customer Success Manager / Legal Operations Specialist for our Governance product (Fides), you will work closely with our enterprise and financial institution (asset managers, private equity, ) clients to help them adopt and fully capture the value of our platform. Following our success across

This role is responsible for independently managing a portfolio of 80-150 customer accounts under $60K ACV, delivering proactive, digital-first customer success that drives retention and customer value. The Customer Success Manager, Scaled Programs is part of our Growth & GTM Strategy organization,

Agency Customer Success Manager. As an Agency Customer Success Manager at Smartly, you will own and grow a portfolio of enterprise agency partners from day one. Has 4+ years of experience in Customer Success, Account Management, or a similar customer-facing role, ideally within ad tech, martech, or

Customer Success Managers at Octus are responsible for increasing user adoption, driving retention rates, promoting processes, and developing relationships, while also helping support the wider team. We are changing the way that professionals access opaque or complex information, and we're always lo

As a Mid-Market Customer Success Manager II, you will own a book of business comprised of our growing customer base, working day to day with Finance teams from CFOs to Accounting Managers to ensure they unlock the full value of Brex's solutions. Mid-Market Customer Success Manager II. Experience and

A leading technology company is seeking a Technical Account Manager to support customers in using their suite of products effectively. The role involves driving customer success through collaboration, critical incident resolution, and developing technical success plans. Ideal candidates should have

The role requires strong finance expertise and the ability to partner with finance leaders to drive operational change. A finance technology company is seeking a Customer Success Manager to lead training and enablement programs that transform customer success strategies.

Customer Success Manager (AI SaaS) – Hyper-Growth AI Unicorn – New York City | Up to $185k OTE + Equity. I'm working with a fast-scaling AI unicorn in NYC that's transforming workflows across two of America's largest industries - and they need a sharp CSM to own and grow strategic customer relat

As an Account Manager at Glimpse, you will own the commercial success of our existing customer base. Own and grow a portfolio of CPG accounts, serving as the primary commercial point of contact post-sale. Track and report on key account health metrics; flag risks early and own the remediation plan.

As a Delivery Manager, you will play a crucial role in ensuring the successful delivery of accessibility projects and services to our clients. Service Delivery Manager / Customer Success / Customer Experience role. We are looking for a Delivery Manager to join our Professional Services Department.

The Customer Success Manager is expected to assure and support high quality product implementation including analysis & reporting and support the execution of market strategies to fortify the overall product strategy in the North American region. Champion client-centric feature development, acting a

EliseAI is seeking a Scaled Customer Success Manager to scale and optimize customer engagement through technology and data-driven strategies. Scaled Customer Success Manager. Use platforms such as PlanHat, Salesforce, Zendesk, and Gong to monitor customer health, automate workflows, and track succes

We are looking for client success managers to act as a liaison and point of contact between our clients and attorneys, as well as help with the preparation, management, organization, and sending out of business immigration application documents to the United States Citizenship and Immigration Servic

The Opportunity Dash0 is growing rapidly in the US market and we're looking for a Regional Manager, Customer Experience and Success to own the technical customer function across the region. What You Bring 5+ years of experience in Solutions Architecture, Sales Engineering, or Customer Success, inclu

A financial wellness platform is seeking a Client Success Manager to manage client relationships and drive operational improvements. This role involves overseeing customer support, developing new processes, and traveling up to 50% of the time for client interactions.

The Customer Success organization is composed of three teams: pre-sales, customer success, and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realize measurable outcomes from their investment in our platform. Customer Success Manager, Financial Serv

B2B SMB or scaled in customer success, account management, or sales with a history of driving revenue through retention and expansion of existing customers. Scaled Customer Success Manager. In this role, you will manage new and existing customers through the full lifecycle and be hyper focused on de

We're looking for a Customer Success Manager to join our growing team and serve as a trusted advisor to Casap's customers. Advocate for Customers Internally: Gather product feedback, surface customer pain points, and work cross-functionally with Product and Engineering to improve the customer experi

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. As a Customer Success Manager at Luminance, you will partner with legal teams as they evolve their workflows and embrace AI-driven technology. Own and

You're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking to

Junior Customer Success Manager. Spate is seeking a client-obsessed, detail-oriented Junior Customer Success Manager to join our growing team.

Identify and pursue strategic business opportunities with existing clients, acting as a key relationship manager across internal and external stakeholders (Insurers, MGAs, Munich Re Group Companies). Serve as a strategic advisor to clients during implementation and operational phases, proactively id

Customer Feedback: Gather customer feedback and provide insights to the team to help improve products, services, and overall customer experience. We are seeking Customer Success Managers to join our team and collaborate closely with our clients, analysts, sales, product, and engineering teams. Custo

Customer Success Manager - Buyside. The Customer Success Manager will be responsible for managing a book of existing Buy Side firms while supporting our efforts to promote processes, drive retention rates, increase usage and develop stakeholder relationships. The Customer Success Manager will posses

Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively. Identify expansion opportunities and communicate them to Account Managers, contributing to the growth and success of customer accounts. Meltwater, where each day is dedicated

Direct experience in customer success or similar relationship-focused positions. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. A charismatic and outgoing Customer Success Manager with 2-8 years of experience who will ma

Bilingual Customer Success Manager (English and Spanish). As its products become increasingly popular with global customers, our client plans to recruit experienced customer success managers in key countries.

We're looking for a driven, relationship-focused Customer Success Manager to join the Client Services team. Customer Success or Account Management or Media Planning within the AdTech or Digital Media space.

As a Senior Customer Success Manager I, Toasts version of an Account Manager, you act as the primary point of contact and trusted advisor for your customers, driving strategic initiatives that strengthen adoption, satisfaction, and long-term retention. Account Management, Customer Success, Sales, or

Help build the foundations of Customer Success at Notion: As an early member of our sales/success team, you'll be instrumental in helping define our sales assisted motions. You have a track record of success in your current Customer Success or Account Management role. You've built Customer Success p

Champion client-centric feature development, acting as the voice of US customers within the broader Realytix Customer Success Team and influencing product roadmap decisions. The Customer Success Manager is expected to assure and support high quality product implementation including analysis & report

Our mission is to unlock value for every customer. Our role is to understand customers' problems and desired outcomes deeply, then help solve them through the Planhat platform. When our clients are successful, so are we:.