Customer success manager jobs in Union City, NJCreate job alerts

As a Customer Success Manager, you’ll be instrumental in driving customer retention, reducing churn, and uncovering upsell opportunities within a focused portfolio of medium to large clients. You bring 2+ years of experience managing mid-market or enterprise accounts with a strong track record of...

We're looking for a Customer Success Representative to join our team and become the face of ShareWillow for our customers. Customer Success, Account Management, or Support (SaaS or SMB clients is a plus). Maintain high customer satisfaction and retention rates.

We’re looking for a dynamic and motivated Customer Success Manager to join our team and help us maintain our high standards of customer care. As a Customer Success Manager, you will be responsible for owning the end-to-end experience for a set of dental practices using AirPay software. Lead the i...

We're looking for a results-oriented individual who can drive operational excellence across our Client Success & Services teams and bring a data driven perspective to drive customer value, accelerate revenue, and improve team productivity. Act as a thought partner to Client Success and adjacent G...

AppCard is looking for a business oriented, tech savvy Customer Success Manager to deliver loyalty marketing solutions to our clients. Advantage: experience in either – account management, customer success, professional services, SAAS / Tech industry experience.

Customer Success Manager, Growth. Customer Success, Account Management, or similar client-facing role, preferably within SaaS. If youre energized by the challenge of helping customers grow and shaping scalable success processes in a dynamic SaaS environment, this role is for you.

As a Senior Customer Success Manager, you'll be the ultimate owner of your portfolio's success, orchestrating everything from initial launch to deep, organization-wide adoption of Hive. Hive’s Customer Success team is the driving force behind long-term customer relationships, spearheading onboard...

As a Customer Success Manager, you will be a trusted advisor to our early customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Customer Success, Account Management, or related customer-facing position within a rapi...

As a Customer Success Manager (CSM) for our Strategic team, you will be expected to deliver value and ROI to their largest clients. Our Customer Success Managers are the face of the company to our clients. We are looking for a Customer Success Manager to join our growing New York Branch!.

You're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking ...

We’re looking for a data-driven, proactive Customer Success Manager. At least 3 years in customer success, professional services, or technical account management. Customer Advocacy: Serve as the voice of the customer, influencing product roadmaps and service enhancements.

Customer Success Manager (Generalist). Dispatch is looking for an execution-focused CSM to own the implementation, growth, and long-term success of our customers. Customer Success or Account Management role, working with.

Customer Success Manager in B2B companies. As a CSM you will be part of a global team whose mission is to enable our customers prevent fraud more effectively and win customers more efficiently. Leverage internal subject matter experts to help customers optimize their investment, ensure program ob...

As an Associate Customer Success Manager, you will be the main point of contact for our largest and most strategic clients. This role is part of our Customer Success team focused on Enterprise clients in key verticals. The CSM will collaborate cross-functionally with Sales, Product, and Support t...

Partner with Customer Success Managers to proactively address complex customer needs and ensure timely delivery of impactful solutions - Lead pod meetings that drive team alignment, promote best practice sharing, and encourage collaborative problem-solving. As a Senior Customer Success Manager, L...

Alloy is seeking a Revenue Operations Manager to support our Client Success team. We're looking for a results-oriented individual who can drive operational excellence across our Client Success & Services teams and bring a data driven perspective to drive customer value, accelerate revenue, and im...

As a Customer Success Manager, you will fully own your portfolio of ~30-40 global enterprise customers. You will report to our Customer Success Lead, North America who in turn reports to the Global VP of Customer Success and work closely with internal stakeholders across Account Management, Solut...

As the Founding Customer Success Manager, you'll play a critical role in setting up customer success & support functions at Rogo. Skilled in owning and managing customer relationships, including upsell and renewal conversations to maximize customer value. Use metrics and customer insights to enha...

As a Customer Success Manager, you'll be at the forefront of supporting restaurants to make more informed decisions. Beyond your day-to-day, you'll be the voice of our customers internally. A love of working directly with customers.

We are looking for a Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from t...

Minimum of 5 years of experience in a Customer Success, Account Management, or similar role within the SaaS or fintech industry, dealing with enterprise-level clients. Quickly resolve customer issues to ensure satisfaction. Capchase, you will be responsible for driving the success of our enterpri...

Proven experience in a customer success, account management, or client-facing role. You'll be the trusted advisor, helping clients successfully implement, adopt, and scale the use of the technology to achieve their goals. A dynamic and supportive team culture focused on innovation and client succ...

As a Customer Success Manager (CSM), you will play a pivotal role in shaping the future of our customer team. Customer Success, Onboarding, Implementation, or a similar client-facing role, ideally in SaaS or healthcare technology. You'll collaborate with cross-functional teams to ensure successfu...

NICE Actimize is currently seeking an experienced, action-oriented, high energy Customer Success Manager to manage the post-sales relationship for assigned strategic accounts, for the purpose of building customer loyalty and satisfaction, consistent with revenue retention and growth objectives. E...

As a Customer Success Manager at Crunchbase, you will play a pivotal role in ensuring our clients' success and satisfaction with our product and services. Minimum 2 years of successful Customer Success experience in data/software as a service. Collaborate with the team to develop, track, and resp...

We are looking for an entrepreneurial, proactive, extremely motivated and outgoing self-starter for the position of Customer Success Manager. The role entails building key customer relationships, monitoring customer activity to identify business opportunities, plan and execute on growth opportuni...

The Senior Manager of Customer Success will contribute to the development of a world-class Customer Success team that ensures customers achieve their desired outcomes through the adoption of CB Insights' software & services. You will lead a team of Customer Success Managers across a portfolio of ...

We are looking to bring on an experienced Customer Success Manager to help lead our customer success initiatives. Deploy customer success strategies to ensure an outstanding customer experience with Tabs, driving customer satisfaction and retention. Help define clear objectives and key results fo...

You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Customer Success Manager is responsible for building and maintaining relationships end...

Customer Success, Account Management, or related customer-facing role, ideally within B2B SaaS or technology, with a proven track record of driving adoption, retention, and growth. Ability to translate business goals into outcomes and build a process that aligns with customer needs to drive custo...

Customer Success, Account Management, or related customer-facing role, ideally within B2B SaaS or technology, with a proven track record of driving adoption, retention, and growth. Master the onboarding process, guiding customers through training and adoption while ensuring their success and sati...

We're looking for a Scaled customer success manager whose top priority is helping customers succeed with Writer. As a Scaled customer success manager, you'll be on the ground-floor helping us build processes for onboarding, adoption, and retention and expansion. You'll be reporting to the Directo...

As Customer Success Manager, you will:. This role is highly entrepreneurial and cross-functional, and the successful candidate will make an immediate and continuous impact on the satisfaction and success of our clients. You have experience in a customer success, account management, or management ...

We are seeking a highly motivated Customer Success Manager to support our clients and users through best-in-class user experience and implementation partnerships. Be the client's main point of contact and a team player as part of the Global Client Success team; ensuring successful cross-functiona...

The Strategic Customer Success Manager is responsible for overseeing Connecteam's most significant and high-value Enterprise and Strategic customers in the US. Customer Advocacy & Thought Leadership: Partner with Marketing to develop case studies and promote customer success stories. Customer Str...

Customer Success Manager (CSM). At least 5 years of experience in customer success, account management, customer relations, or a related field. Customer Success Manager (CSM).

As a Customer Success Manager, you will be a trusted advisor to our early customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Customer Success, Account Management, or related customer-facing position within a rapi...

Conduct onboarding calls with prospective customers, train them to use the product, complete technical implementation steps, and help them realize value quickly. Maintain a high conversion rate from Free Trial to subscribed customer (80-85%). Identify barriers to success or any roadblocks that wo...

As a Strategic Customer Success Manager, you will uphold a critical pillar of Ridgeline's Customer Success organization, ensuring investment management firms fully leverage all aspects of the Ridgeline cloud-native software platform during and following their initial implementation. Are you an ex...

The Senior Customer Success Specialist (SCSM) leads and manages the relationship between Global Relay and its existing mid-size customer base. Work with Global Relay departments, including Sales, Legal, Accounting, Provisioning, and Customer Support to solve critical customer issues. Act as the m...

We're looking for a Scaled Customer Success Manager whose top priority is helping customers succeed with Writer. As a Scaled Customer Success Manager, you'll be on the ground-floor helping us build processes for onboarding, adoption, and retention and expansion. You'll be reporting to the Directo...

Customer Success Managers are the driving force in helping existing Zocdoc providers maximize their performance and experience on the Zocdoc platform. A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex practice operations to re-align value and optimize...

As a Customer Success Manager (CSM), you'll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value Enterprise accounts. Manage customer implementations of Pigment, ensuring that customers understand the...

As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among other...

As the Customer Success Enablement Manager, you will be responsible for crafting and developing enablement programs to support global CS initiatives. You will partner closely with CS leadership to define their enablement roadmap to help transform our Customer Success team. Facilitate global train...

Reporting to the Global Account Manager, this role will provide an unsurpassed level of service to our customers and assist in creating the Customer Success function at Avero. Help collect and analyze customer success metrics and data, including all-important NPS, customer testimonials, and refer...

You have extensive experience from building long term strategic value with enterprise customers from roles such as Customer Success, Key Account Management and/or B2B sales. Develop trust and foster relationships with a portfolio of major clients by delivering an exceptional customer experience a...

As a Lead Technical Program Manager in Professional Services under IP Data Products and Services, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Drive customer success through analysis of work efforts and ...