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Job DescriptionA Sr. Mobile Inspector functions as an advanced member of the Manheim mobile inspections team for a designated region with the primary responsibilities of conducting vehicle condition inspections a client's lot. Their core skill is to provide accurate and complete documentation of overall vehicle condition within the parameters of a Manheim inspection. This position will build trust with clients, engage to help them see the value in the Manheim Marketplace, and to request more inventory to be inspected by providing quality and timely inspections. As a Sr Mobile Inspector, this role is expected to work with little guidance and can solve problems with minimal oversight. They will assist with junior inspectors as they gain inspection experience and build client relationships. To be considered for this position, you must currently hold - or be willing to obtain - a NY State Body Damage Estimator license and/or a NY State Independent Auto Damage & Theft Adjuster license. If your certification has expired, you can also become re-certified to meet the qualifications for this role. Primary Duties & Key Responsibilities • Conduct a thorough vehicle inspection at an expert level., • Locate, start, move, inspect, and return vehicles on dealer/clients' lot safely., • Verify vehicle identification and enter accurate vehicle information into the inspection system to correct VIN, mileage, and sub series., • Inspect vehicle equipment and options, documenting results including damage, missing or inoperable items., • Inspect and record vehicle exterior condition, including but not limited to tires, frame, glass, panels, and mechanical components., • Inspect and record the vehicle interior condition, including but not limited to seats, dashboard, and options., • Perform basic mechanical checks on vehicles including powertrain, drivetrain, and electrical components., • Will assist lower-level mobile inspectors to navigate more complex inspections and client relationships., • Prepare and provide daily activity reports for management., • Be able to pivot and adapt to changes in daily appointments to ensure efficiency and effectiveness of each dealer visit, • Develop strong knowledge of clients in territory and work together with partners to keep them active with Manheim mobile inspections through regular, pro-active on lot engagement, • Receive data and insight from partners and leverage to maximize volume of units inspected on dealer lots., • Represent Cox Automotive as a brand ambassador to provide premier client experience by interfacing regularly core clients and ensuring satisfaction., • Functions as a solid team player and works closely with the Wholesale Specialist team, peers, other Manheim workgroups and auctions., • Utilize SalesForce.com for reporting, lead input and customer performance reviews., • Understanding NAAA Frame/Structure Damage Policy., • Will work in a continuous improvement/Lean environment and encouraged to drive a lean culture., • Maintain production expectations set by the leader., • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence., • Other duties as assigned. Required Experience & Specialist Knowledge and Skills • High School Diploma/GED and 5+ years' experience required., • Previous vehicle inspection experience and automotive knowledge is required, body and mechanical., • 2-3 years of any automotive-related experience is strongly preferred., • 1 year of service with Manheim Inspections recommended., • Valid driver's license and safe driving record required., • Travel 100% - Reliable transportation required. Reimbursement program dependent on number of miles drive., • Good communication and interpersonal skills required., • Strong technical aptitude., • Must be detail orientated., • Experience in navigating handheld and other documentation devices preferred., • Motivated to work independently with remote supervision., • Ability to multitask, follow directions and take instruction is required., • Body, paint, and mechanical repair knowledge helpful., • Familiarity with unibody and full-frame helpful., • Ability to lift and hold at least 30 lbs. at waist level for an extended period of time., • Regularly required to stand, walk, talk, and hear., • Frequently required to crouch, bend, and kneel to look at side or underneath car. Strength to lift hood or trunk. Bend while performing audits. Reach inside or underneath vehicle., • Near vision abilities required to find dings and scratches, paint work, hail damage, frame/unibody, other exterior damage and Interior damage. Able to identify exterior or interior colors., • Ability to deal with different lighting (i.e. exterior and interior lighting, natural and artificial light), • Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. DMCOX USD 18.61 - 27.93 per hour Compensation: Hourly pay rate is in the range of $18.61 - $27.93/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $6,000.00. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job DescriptionA Sr. Mobile Inspector functions as an advanced member of the Manheim mobile inspections team for a designated region with the primary responsibilities of conducting vehicle condition inspections a client's lot. Their core skill is to provide accurate and complete documentation of overall vehicle condition within the parameters of a Manheim inspection. This position will build trust with clients, engage to help them see the value in the Manheim Marketplace, and to request more inventory to be inspected by providing quality and timely inspections. As a Sr Mobile Inspector, this role is expected to work with little guidance and can solve problems with minimal oversight. They will assist with junior inspectors as they gain inspection experience and build client relationships. This inspector must reside in or between Kingston, New York and Newburgh, New York. To be considered for this position, you must currently hold - or be willing to obtain - a NY State Body Damage Estimator license and/or a NY State Independent Auto Damage & Theft Adjuster license. If your certification has expired, you can also become re-certified to meet the qualifications for this role. Primary Duties & Key Responsibilities • Conduct a thorough vehicle inspection at an expert level., • Locate, start, move, inspect, and return vehicles on dealer/clients' lot safely., • Verify vehicle identification and enter accurate vehicle information into the inspection system to correct VIN, mileage, and sub series., • Inspect vehicle equipment and options, documenting results including damage, missing or inoperable items., • Inspect and record vehicle exterior condition, including but not limited to tires, frame, glass, panels, and mechanical components., • Inspect and record the vehicle interior condition, including but not limited to seats, dashboard, and options., • Perform basic mechanical checks on vehicles including powertrain, drivetrain, and electrical components., • Will assist lower-level mobile inspectors to navigate more complex inspections and client relationships., • Prepare and provide daily activity reports for management., • Be able to pivot and adapt to changes in daily appointments to ensure efficiency and effectiveness of each dealer visit, • Develop strong knowledge of clients in territory and work together with partners to keep them active with Manheim mobile inspections through regular, pro-active on lot engagement, • Receive data and insight from partners and leverage to maximize volume of units inspected on dealer lots., • Represent Cox Automotive as a brand ambassador to provide premier client experience by interfacing regularly core clients and ensuring satisfaction., • Functions as a solid team player and works closely with the Wholesale Specialist team, peers, other Manheim workgroups and auctions., • Utilize SalesForce.com for reporting, lead input and customer performance reviews., • Understanding NAAA Frame/Structure Damage Policy., • Will work in a continuous improvement/Lean environment and encouraged to drive a lean culture., • Maintain production expectations set by the leader., • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence., • Other duties as assigned. Required Experience & Specialized Knowledge and Skills • High School Diploma/GED required., • 5 years of any automotive-related experience is required., • 1 year of service with Manheim Inspections recommended., • Valid driver's license and safe driving record required., • Travel 100% - Reliable transportation required. Reimbursement program dependent on number of miles drive., • Good communication and interpersonal skills required., • Strong technical aptitude., • Must be detail orientated., • Experience in navigating handheld and other documentation devices preferred., • Motivated to work independently with remote supervision., • Ability to multitask, follow directions and take instruction is required., • Body, paint, and mechanical repair knowledge helpful., • Familiarity with unibody and full-frame helpful., • Ability to lift and hold at least 30 lbs. at waist level for an extended period of time., • Regularly required to stand, walk, talk, and hear., • Frequently required to crouch, bend, and kneel to look at side or underneath car. Strength to lift hood or trunk. Bend while performing audits. Reach inside or underneath vehicle., • Near vision abilities required to find dings and scratches, paint work, hail damage, frame/unibody, other exterior damage and Interior damage. Able to identify exterior or interior colors., • Ability to deal with different lighting (i.e. exterior and interior lighting, natural and artificial light), • Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. DMCOX USD 18.61 - 27.93 per hour Compensation: Hourly pay rate is in the range of $18.61 - $27.93/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $6,000.00. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job DescriptionA Sr. Mobile Inspector functions as an advanced member of the Manheim mobile inspections team for a designated region with the primary responsibilities of conducting vehicle condition inspections a client's lot. Their core skill is to provide accurate and complete documentation of overall vehicle condition within the parameters of a Manheim inspection. This position will build trust with clients, engage to help them see the value in the Manheim Marketplace, and to request more inventory to be inspected by providing quality and timely inspections. As a Sr Mobile Inspector, this role is expected to work with little guidance and can solve problems with minimal oversight. They will assist with junior inspectors as they gain inspection experience and build client relationships. To be considered for this position, you must currently hold - or be willing to obtain - a NY State Body Damage Estimator license and/or a NY State Independent Auto Damage & Theft Adjuster license. If your certification has expired, you can also become re-certified to meet the qualifications for this role. Primary Duties & Key Responsibilities • Conduct a thorough vehicle inspection at an expert level., • Locate, start, move, inspect, and return vehicles on dealer/clients' lot safely., • Verify vehicle identification and enter accurate vehicle information into the inspection system to correct VIN, mileage, and sub series., • Inspect vehicle equipment and options, documenting results including damage, missing or inoperable items., • Inspect and record vehicle exterior condition, including but not limited to tires, frame, glass, panels, and mechanical components., • Inspect and record the vehicle interior condition, including but not limited to seats, dashboard, and options., • Perform basic mechanical checks on vehicles including powertrain, drivetrain, and electrical components., • Will assist lower-level mobile inspectors to navigate more complex inspections and client relationships., • Prepare and provide daily activity reports for management., • Be able to pivot and adapt to changes in daily appointments to ensure efficiency and effectiveness of each dealer visit, • Develop strong knowledge of clients in territory and work together with partners to keep them active with Manheim mobile inspections through regular, pro-active on lot engagement, • Receive data and insight from partners and leverage to maximize volume of units inspected on dealer lots., • Represent Cox Automotive as a brand ambassador to provide premier client experience by interfacing regularly core clients and ensuring satisfaction., • Functions as a solid team player and works closely with the Wholesale Specialist team, peers, other Manheim workgroups and auctions., • Utilize SalesForce.com for reporting, lead input and customer performance reviews., • Understanding NAAA Frame/Structure Damage Policy., • Will work in a continuous improvement/Lean environment and encouraged to drive a lean culture., • Maintain production expectations set by the leader., • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence., • Other duties as assigned. Required Experience & Specialist Knowledge and Skills • High School Diploma/GED and 5+ years' experience required., • Previous vehicle inspection experience and automotive knowledge is required, body and mechanical., • 2-3 years of any automotive-related experience is strongly preferred., • 1 year of service with Manheim Inspections recommended., • Valid driver's license and safe driving record required., • Travel 100% - Reliable transportation required. Reimbursement program dependent on number of miles drive., • Good communication and interpersonal skills required., • Strong technical aptitude., • Must be detail orientated., • Experience in navigating handheld and other documentation devices preferred., • Motivated to work independently with remote supervision., • Ability to multitask, follow directions and take instruction is required., • Body, paint, and mechanical repair knowledge helpful., • Familiarity with unibody and full-frame helpful., • Ability to lift and hold at least 30 lbs. at waist level for an extended period of time., • Regularly required to stand, walk, talk, and hear., • Frequently required to crouch, bend, and kneel to look at side or underneath car. Strength to lift hood or trunk. Bend while performing audits. Reach inside or underneath vehicle., • Near vision abilities required to find dings and scratches, paint work, hail damage, frame/unibody, other exterior damage and Interior damage. Able to identify exterior or interior colors., • Ability to deal with different lighting (i.e. exterior and interior lighting, natural and artificial light), • Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. DMCOX USD 18.61 - 27.93 per hour Compensation: Hourly pay rate is in the range of $18.61 - $27.93/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $6,000.00. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Position Overview We are looking for a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience. Key Responsibilities Communicate with clients regarding travel requests and questions Provide guidance on travel options, timelines, and next steps Assist wit

Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client inte

Job Overview We are seeking a dedicated and customer-focused Customer Support Specialist to join our team. Preferred Skills Experience using customer support tools such as Zendesk, Freshdesk, Intercom, or Salesforce Service Cloud. In this role, you will be responsible for assisting customers by prov

Role Summary The Remote Customer Support Specialist supports all clients by assisting with detailed travel research, coordinating reservations, and ensuring booking details are accurate and complete. This role focuses on customer service, booking coordination, and administrative accuracy in a remote

Job Description Job Summary: The Field Technical Specialist (FTS) is responsible for supporting the departmental goals and objectives of Technical Operations, as well as internal/external customers with specialized technical training on procedural applications of company products. The FTS will be heavily involved with providing implant and follow-up support for commercial and clinical study purposes. The FTS will also provide coverage for procedures and follow-ups in accounts without existing or certified Territory Managers and accounts where clinical studies require specific Technical Operations personnel. Location: NorthEast (NYC preferred) Responsibilities: • Cover cases (commercial and clinical), • Complete study-related paperwork (CRF, worksheets, etc.) for implants and follow-ups, • Provide technical and administrative support when required for clinical studies and scientific studies. This may include a collection of patient data, support clinical sites and/or patient support., • Leverage strong administrative skills to ensure all necessary paperwork associated with implant and follow-up or associated with data collection for clinical/scientific studies is correct., • Receive direction from Technical Operations leadership regarding case assignments and scheduling, • Support after-hour patient hotline and technical services calls, • Provide in-service training to physician, nursing, and technical hospital staff, • Maintain a comprehensive product and technical knowledge of all the company and competitive Cardiac Rhythm Management bradycardia and tachycardia products., • Maintain or obtain the International Board of Heart Rhythm Examiners (IBHRE) Certified Cardiac Device Specialist (CCDS) certification. FTS that are not certified on hire must become certified within two years of the hire date., • Assist the sales representative when asked to work with a specific sales territory, • FTS is required to travel and provide implant support anywhere within the Associate Director of Technical Operations & Trainings territory globally., • Device and device-related guidance provided to a physician and/or staff during a Company implant procedure., • The proper device settings for a patient implanted with an Optimizer device – provided both during and post implant. Required: • Bachelor's degree or currently enrolled in a bachelor's program with a completed pacemaker school certification required., • If FTS is currently working toward a bachelor's, FTS must maintain full coursework during employment and maintain a 3.0 or greater GPA to remain eligible for employment, • Experience with customer-facing relationships including extensive experience with both physicians and patients., • Experience with operating room procedures, clinic, and surgical center protocols., • Knowledge of Quality Management System., • Working knowledge of standards and regulations as outlined in the QMS documentation and structure., • Understanding that device defects may occur from the improper performance of specific job functions, including those personnel performing or participating in invalidations., • Each country has regulatory requirements which must be adhered to, which can impact individual roles within the company., • Understanding of individual role in achieving company quality objectives and QMS compliance., • Ability to effectively communicate with personnel outside the U.S. in the spoken and written English language., • Ability to manage and coordinate multiple assignments effectively.

Job DescriptionJob Title: Bilingual Call Center Representative – Healthcare Payroll SpecialistLocation: New York, NYSchedule • Day Shift: 8:00 AM – 4:00 PMCompensation, • Handle incoming and outgoing calls in a professional and timely manner, • Address customer inquiries, concerns, and complaints effectively, • Provide accurate information and ensure customer satisfactionPayroll Support, • Assist with payroll-related questions and issue resolution, • Investigate and resolve discrepancies related to payroll, • Ensure accuracy and confidentiality of payroll informationProblem Solving & Support, • Identify customer issues and determine appropriate solutions, • Escalate complex concerns when necessary, • Perform additional tasks and assignments as requiredRequired Qualifications, • Minimum 2 years of experience in call center/customer service roles, • Bilingual proficiency (required), • Prior experience with payroll processesRequired Skills, • Strong verbal and written communication skills, • Active listening and customer-focused approach, • Effective problem-solving and analytical abilities, • Computer proficiency and ability to navigate multiple systemsEducation

Job DescriptionThe Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers. Position Type and Expected Hours of Work This is a full-time, overnight position. Flexible schedule necessary, including holidays and weekends may be required. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total customer service to include but not limited to the following: • Serve as API’s on-site liaison with the airline partner, providing support, guidance and training., • Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed., • Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical., • Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely., • Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API., • Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts., • Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations., • Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours., • Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner., • Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.Competencies, • Knowledge of airline crew scheduling is a strong plus., • Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required., • Excellent Interpersonal skills., • Able to work in a fast paced environment., • Great telephone etiquette., • Excellent writing skills., • Excellent computer skills., • Ability to multi task and prioritize., • Detail oriented with great organizational skills., • Flexible work schedule including availability to work weekends and holidays., • Able to work overtime if needed. Required Experience • Ability to positively present API in customer facing situations., • Customer service background is a plus. Other Duties Duties, responsibilities and activities may change at any time according to business needs. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR ttR9v4AlVY

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for an AR specialist to join our Accounting team and help support our invoicing and collections processes. The role will be an integral part of our Accounts Receivable team, helping us deliver a first class invoicing experience to our customers. This is a full-time position on our team, reporting to the Lead, Accounts Receivable. The role follows a hybrid work model, with two days per month required in our NYC office at 60 Madison Avenue. What you'll do: • Prepare and issue accurate customer invoices on a timely basis., • Collaborate closely with Sales, Customer Success, and RevOps teams to align on billing details., • Manage and respond to all customer billing inquiries via email and Jira ticketing system., • Generate supplemental reports to support invoice details and provide billing transparency., • Apply customer cash payments accurately in NetSuite., • Follow up with customers regarding past due invoices and request remittance information as needed., • Review and validate data from internal partner teams to ensure precise billing., • Timely and accurate invoicing, ensure all invoices are generated and sent out promptly and without errors, • Effective collections, consistently follow up on overdue accounts, maintaining a low percentage of overdue payments, • Ability to work independently and proactively, • 1-3 years of accounting experience with a BA degree, • Strong problem-solving capabilities, • An excellent verbal and written communication skills, • An expert in multi-tasking when it comes to managing several high-priority projects simultaneously and time management skills, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionAbout SkillersZone LLC:SkillersZone LLC is a leading provider of affiliate marketing and recruitment software solutions. We empower businesses to optimize their marketing and recruitment strategies using innovative, user-friendly technology. We are looking for an experienced Email Marketing Specialist to join our marketing team and help drive lead generation, customer retention, and engagement through targeted email campaigns. Position Overview:The Email Marketing Specialist will be responsible for developing, executing, and optimizing email marketing campaigns to engage our audience, nurture leads, and drive business growth. You will work closely with the marketing team to create personalized email content, analyze campaign performance, and continuously improve the email marketing strategy to meet business goals. Key Responsibilities: Email Campaign Development: Design, create, and execute email marketing campaigns that engage and convert leads, including promotional emails, newsletters, drip campaigns, and customer retention emails. Email List Management: Manage and segment email lists based on customer behavior, demographics, and engagement levels to ensure targeted and personalized communication. Content Creation: Collaborate with the content team to write and design compelling email copy, subject lines, and calls-to-action that resonate with the target audience and drive conversions. Campaign Optimization: Monitor and analyze email campaign performance, including open rates, click-through rates, and conversion rates. Use A/B testing, segmentation, and personalization techniques to continuously optimize email performance. Automation & Workflows: Set up and manage automated email workflows, ensuring timely delivery of emails based on user behavior, lifecycle stages, and triggers. Reporting & Analytics: Track and report on key email marketing metrics, providing insights and recommendations to improve future campaigns and strategies. Compliance & Best Practices: Ensure all email marketing activities comply with relevant regulations (e.g., GDPR, CAN-SPAM) and follow industry best practices for email design, list management, and content. Integration with Other Channels: Collaborate with other marketing teams (e.g., social media, content marketing) to ensure email campaigns align with overall marketing strategies and leverage cross-channel opportunities. Customer Feedback: Collect and analyze customer feedback to understand their preferences, improve email content, and ensure high engagement. Qualifications: Proven experience as an Email Marketing Specialist, Marketing Coordinator, or similar role, with a focus on email campaigns and automation. Proficiency in email marketing platforms (e.g., Mailchimp, HubSpot, Marketo, ActiveCampaign). Strong understanding of email marketing best practices, including list segmentation, A/B testing, and personalization strategies. Excellent copywriting and content creation skills, with the ability to craft compelling messages that drive engagement and conversions. Strong analytical skills, with the ability to track, analyze, and report on key email metrics and make data-driven decisions. Experience with email automation tools and CRM systems (e.g., Salesforce, HubSpot). Familiarity with HTML and CSS for basic email customization is a plus. Ability to manage multiple campaigns and priorities in a fast-paced, deadline-driven environment. Knowledge of email marketing compliance regulations (e.g., GDPR, CAN-SPAM). Bachelor’s degree in Marketing, Communications, Business, or a related field. Why Join Us? Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. A dynamic, creative, and collaborative work environment with ample opportunities for growth. Work on innovative marketing strategies that are shaping the future of affiliate marketing and recruitment. Flexible work environment with a focus on work-life balance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionOffice Services Specialist (On Call) 📍 New York, New York, United States On-site SPS Global is looking for an Office Services Specialist (On Call) that provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Reports To: Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. What You'll Do • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. What We're Looking For, • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Competencies:, • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Physical Demands:, • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Purpose of Position: The primary function of the Quality Management Outreach Specialist is to provide support for internal and external requirements related to improving Metro Plus Health Plans quality performance in its programs. This includes supporting processes related to collecting, maintaining and compiling data received for incorporation into Plan reporting. The position serves as a Quality Management member liaison, working to address members needs. The primary focus is outreaching to members to administer a Health Risk Assessment (HRA) and subsequently responding to identified needs, data entry of assessments, maintenance of tracking process and reports, and implementation of treatment plans by linking member to appropriate clinical and social services. This position will support additional ad-hoc outreach efforts to both members and providers to assist with connecting members to clinical services. Scope of Role & Responsibilities: Administer Health Risk Assessment to members as needed. Handle requests for care coordination, assessing the request, the members needs, and facilitating appropriate interventions and follow up. Maintain accurate and complete documentation of required information in compliance with risk management and regulatory requirements. Assist member with basic benefit information. Assist members with appointments for specialists, educational classes, and transportation. Perform data entry of medical information; maintain tracking process and reports. Assist Quality Management personnel to coordinate members appointments, equipment, social services, and home health needs. Participate in team meetings. Attend Metro Plus events whenever required. Promote communication with the Care Management team and other internal departments to ensure members receive needed services and to foster member satisfaction. Alert the appropriate Team Lead when members share clinical issues that need to be addressed. Comply with all orientation requirements, annual and other mandatory training, organizational and departmental policies and procedures and actively participate in the evaluation process. Share observations and provide feedback regarding workflow to ensure continuous quality improvement. Maintain professional competences as a Quality Management Outreach Specialist. Perform other duties as assigned This is the pay range that Right Sourcing reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and/or include certain benefits like: Medical, Dental, Vision, 401K [include any compulsory benefits such as commissions, incentive bonuses, etc. if applicable]. Skills: One year of managed care experience preferably in Care Coordination Experience working with the health needs of the population served. Experience as a Medical assistant or Licensed Vocational Nurse is a plus. One or more years of experience in the medical field. Managed Care Experience a plus. Strong customer service skills to coordinate service delivery including attention to members/caregivers, sensitivity to concerns, proactive identification and rapid resolution of issues to promote positive outcomes for members. Demonstrated ability to communicate effectively, problem solve and work effectively with people. Bilingual candidates who are fluent in Spanish, Haitian Creole and/or Russian are strongly preferred. Working knowledge of medical terminology and abbreviations. Proficiency with computers navigating in multiple systems and web-based applications. Confident, autonomous, solution driven, detail oriented, high standards of excellence, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive. Good interpersonal skills/team skills Understanding and appreciation for confidentiality Ability to work in a fast-paced environment Excellent time management and organizational skills Ability to prioritize and manage changing priorities under pressure Must know how to use Microsoft Office applications including Word, Excel, and Outlook. Professional Competencies: Integrity and Trust Customer Focus Functional/Technical/Analytical Skills Teamwork Written/Oral Communications Education: High school diploma or GED required Bachelors Degree preferred Schedule Notes: Metro Plus Medicare Sales Representative Position Type: Field-Based (Hours may vary based on business needs) License Requirement: New York State Accident & Health Insurance Broker License (NYS Life Insurance License also required) Expenses: No reimbursable expenses Overview Licensed New York State Health Brokers supporting Medicare Open Enrollment through in-person outreach and member engagement across the five boroughs. Representatives play a key role in promoting Metro Plus Healths Medicare plans and assisting prospective members with the enrollment process. Scope of Work Conduct field-based outreach and enrollment activities at community events, hospitals, senior centers, and other designated sites. Educate and engage prospective members on Metro Plus Healths Medicare offerings. Support Medicare enrollment initiatives and ensure compliance with all applicable guidelines. Provide coverage and support across all boroughs as needed. Travel to assigned locations and events as required. Open Enrollment Period Currently active. Assignments expected to continue through March. Extensions will follow standard approval and extension processes. Experience & Skills Minimum: 2 years of managed care or related healthcare experience. Strong communication and customer service skills with the ability to engage diverse communities. Bilingual candidates preferred: Spanish, Haitian Creole, or Russian. Must be comfortable working independently in the field and representing Metro Plus Health professionally.

Job Description Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one, you’ll be encouraged and trained to integrate these tools into your workflow in a practical, hands-on way. With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you. Learn more about how we use AI in our everyday work. About the role Trustpair is looking for a Strategic Customer Success Manager to join our US team and take ownership of a portfolio of our largest, most complex, and most strategic enterprise customers in North America. This role is designed to reinforce our US presence and provide exceptional support to top-tier clients, ensuring strong satisfaction, retention, product adoption, and expansion over time. You will play a key role in onboarding new enterprise customers, driving long-term success plans, supporting change management, and identifying upsell opportunities across your portfolio. This is an individual contributor role with room to grow as the US Customer Success team expands. You will report to Mathilde and join the CSM International team, working closely with the wider Customer team as well as Product, Account Management, Sales, Ops, and Revenue Excellence. This position is based in New York City, with hybrid onsite presence preferred. We are primarily looking for candidates in the commutable Tri-State Area who can come into the office 1–2 days per week. Compensation: The expected on-target earnings for this role are in the range of $135,000–$150,000 What you'll do:Client Onboarding and Enablement * Manage a portfolio of high-value, high-complexity customers across industries * Lead onboarding for large enterprise US clients, including customized training and support on integrations to drive fast adoption * Define and execute tailored success plans aligned with each customer’s business goals * Support and, when needed, lead change management efforts on the customer side Relationship Management and Retention * Build strong, trust-based relationships with a range of senior stakeholders across Finance, Procurement, IT, and related functions * Run regular check-ins and Quarterly Business Reviews to drive value, satisfaction, and retention * Monitor customer health, proactively flag risks, and take action to secure renewals * Develop client advocates who can participate in reference calls and broader advocacy initiatives Product Adoption and Usage Optimization * Use customer data and usage insights to drive stronger adoption and stickiness of the platform * Guide customers toward fuller use of Trustpair’s features and value for risk management * Navigate complex organizational structures to build adoption and internal advocacy Revenue Growth * Identify upsell and expansion opportunities within strategic accounts * Partner closely with Sales to convert those opportunities into growth Customer Advocacy * Represent the voice of the customer internally to help shape product direction * Partner with Marketing on case studies, testimonials, and other advocacy initiatives to support Trustpair’s growth in the US market Regional Strategy and Insights * Bring market feedback and customer insight to help shape US-specific strategy * Stay informed on customer needs, industry developments, and competitive trends What’s in it for you ???? * At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact - whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working * Opportunity to join a fast-growing scale-up in a highly impactful role * Ownership of strategic, high-value enterprise accounts in the North American market * A collaborative environment with a flat structure, where everyone’s voice is heard with room for growth and career development * The chance to join the US team at an exciting stage, where ideas, initiative, and ownership are genuinely valued * Exposure to a European-headquartered company with international collaboration * A flexible hybrid work environment that encourages autonomy, leadership, and strong cross-functional partnership * A talented team with senior colleagues you can learn and work with * Inclusive environment with cultural diversity and parity Why join Trustpair? A list of our perks here! Must-Haves * 7+ years of experience in a technical SaaS or enterprise B2B software environment * 3–4+ years of significant experience working with strategic and/or enterprise B2B clients * Prior experience managing strategic, complex US enterprise accounts * Strong experience driving renewals and identifying upsell or expansion opportunities * Familiarity with complex technical integrations, including APIs and SFTP * Strong project management skills, with the ability to manage multiple deadlines, stakeholders, and priorities * Strong problem-solving skills and the ability to bring structure and solutions in complex situations * Excellent communication and relationship-building skills, especially with senior stakeholders and executives * High level of organization, rigor, and attention to detail * A data-driven approach to decision-making * Native-level English Nice-to-Haves * Experience with tools such as Intercom, Planhat, and Looker * Experience in a B2B SaaS start-up or scale-up environment * Experience working in an international environment and/or a European company * Experience working with or selling to teams within the CFO organization, especially Procurement, Accounts Payable, and Treasury. Recruitment Process * First call with Morgan, Talent Acquisition Specialist (30 mins) * Experience interview with the hiring manager, Mathilde (1 hour) * Case study interview with Mathilde and Caitlin (1 hour) * Coffee fit with members of the US team * Final interview with Baptiste, CEO & Cofounder Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

Job DescriptionCompany Description Curinos empowers financial institutions to make better, faster and more profitable decisions through industry-leading proprietary data, technologies and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to market decisions in an increasingly competitive market. Curinos operates under a hybrid work model, with this position based in the Greater New York, Chicago, or Boston metropolitan areas. Job Description Curinos is seeking a Client Success Lead for our Wealth Solutions, supporting financial institutions in optimizing strategies across their wealth, private banking, and brokerage channels. You will lead a team responsible for helping clients drive performance using Wealth Optimizer and Analyzer, Curinos’ leading solutions for deposits and cash-management optimization. In this role, you will be the strategic partner and advocate for a portfolio of wealth-focused clients. You will guide them from onboarding through daily support and long-term value realization. This role is ideal for someone with hands-on experience in wealth management, private banking, brokerage cash products, or client portfolio roles, who understands how affluent clients use deposits, cash balances, and liquidity-focused products. You will work directly with senior stakeholders in wealth management, product, treasury, and pricing teams to help them translate analytics into practical actions that enhance client outcomes, cash growth, deposit performance, and revenue. Responsibilities Management * Foster a team culture of client centricity, analytical rigor, and consistent execution * Manage team workloads, prioritization, and quality of client deliverables * Collaborate with peer managers on cross-organizational initiatives and best-practice development Client Work (Wealth Deposits and Cash Focus) * Build a deep understanding of each client’s wealth deposits and cash strategy, client segmentation, pricing philosophy, and competitive landscape * Build relationships with clients across Wealth Management, Private Banking, Brokerage Platforms, Product, Treasury, and Analytics * Guide clients in realizing value from deposits and cash optimization—identify pricing, segmentation, sweep-product, and portfolio opportunities * Ensure your team provides timely, high-quality support on platform use, industry dynamics, and analytical interpretation * Lead platform training sessions focused on cash allocation, portfolio patterns, rate sensitivity, and client cash/deposit behavior Managing Implementations / Projects * Oversee project timelines, budgets, and deliverables for Wealth Optimizer and Analyzer implementations and enhancements * Collect and refine business requirements for deposits-and-cash use cases, including pricing treatments, sweep structures, or channel-specific needs * Coordinate with internal product, data, and technical teams to ensure smooth delivery Business and Product Development * Identify unmet needs specific to wealth deposits and cash—e.g., segmentation needs, enhanced reporting, product structures, rate management * Identify opportunities for broader Curinos solutions to support client goals and facilitate introductions across Curinos teams * Provide feedback to help shape the Wealth Optimizer and Analyzer product roadmap Desired Skills & Expertise You are a natural problem solver with a deep understanding of wealth clients, deposits and cash behavior, pricing dynamics, and liquidity management patterns. You enjoy applying analytics to help institutions better serve their clients. Required Background * 5–10 years of experience in Wealth Management, Private Banking, Brokerage, Treasury, Retail/Commercial Banking, Consulting, or SaaS delivery * Experience with wealth deposits, cash programs, sweeps, or deposit/cash product structures strongly preferred * Passion for helping clients enhance their deposits-and-cash performance * Demonstrated management and project leadership skills * Strong communication and executive-presentation skills * Comfort with data analysis and turning insights into actionable business recommendations * Excellent organizational and time-management skills * Ability to travel to client sites as needed (typically a few days per month) * Bachelor’s degree Salary Range: $105,000-$115,000 (plus Bonus) Why work at Curinos? • Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from, • Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask!, • Unlimited annual leave, floating holidays, volunteering days and a day off for your birthday!, • Learning and development tools to assist with your career development, • Work with industry leading Subject Matter Experts and specialist products, • Regular social events and networking opportunities, • Collaborative, supportive culture, including an active DE&I program We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need! If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at and we’ll do everything we can to help. Inclusivity at Curinos: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.

Job Description ROLE DESCRIPTION: Larissa Buerano - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Able to obtain Property and Casualty License, • Able to obtain a Life/Health License, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needs, • Bilingual Spanish (required)BENEFITS:, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Health benefits, • Profit sharing, • Growth potential/Opportunity for advancement within my office

Job Description Material Bank is the world's largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. About the roleAs Brand Enablement & Partnerships Specialist, you will play a critical role in strengthening and expanding Material Bank's brand partnerships by driving education, adoption, and executive-level engagement across our brand ecosystem. This role sits alongside Sales and complements our Account Managers by owning brand enablement - from onboarding and ongoing training to in-market relationship building with brand executives and sales rep teams.You will serve as a trusted advisor and subject matter expert on the Material Bank platform, helping brand leaders and rep organizations fully understand and realize the value of our offerings. This includes clearly articulating the return on investment of our platform, guiding partners through interactive tools and dashboards, and presenting key insights that resonate with brand leadership.This is an externally facing role for someone who understands how brands sell into the A&D community, values in-person relationship building, and is energized by education, storytelling, and influence. You thrive balancing time in the field with virtual training and strategic touchpoints.The role is remote and intentionally structured across three core focus areas: approximately 50% in-market travel and events and 50% online training and enablement, and relationship building with executive leaders and sales rep networks.What you'll do • Lead executive- and rep-level onboarding education to accelerate adoption, engagement, and value realization across new and existing brand partners., • Deliver ongoing training and refreshers as sales rep teams and brand organizations evolve due to new hires, territory shifts, or restructures., • Present Material Bank's value proposition, key benefits, and ROI clearly and confidently to senior brand leadership, tailoring messaging to executive priorities., • Act as a subject matter expert on Material Bank's interactive tools, data insights, and ROI dashboards, using them to support executive conversations and strategic decision-making., • Deliver regular awareness updates as Material Bank launches new tools, programs, and value-added offerings, ensuring partners stay informed and aligned., • Maintain a visible, credible in-market presence through office visits, industry conferences, and brand events, including speaking or presenting when appropriate., • Build and nurture strong relationships with key brand executives and influential sales reps, operating independently while staying aligned with Account Managers on shared goals., • Partner closely with Sales, Account Management, and internal teams to create clean communication loops and ensure a seamless brand partner experience.What you'll bring, • Experience working within the Architect & Design ecosystem, ideally with exposure to material brands, rep organizations, or design-focused platforms., • Strong executive presence with the ability to confidently present to senior leaders and articulate strategic value and ROI., • Comfort serving as a platform expert, including explaining data, dashboards, and performance insights to non-technical audiences., • Proven ability to educate, influence, and build trust through presentations, training sessions, and relationship-driven engagement., • Experience working closely with sales or account teams in a partner-facing role., • Excellent communication, facilitation, and storytelling skills, both in person and virtually., • Highly organized, proactive, and comfortable operating independently across multiple priorities., • Willingness to travel approximately 33% of the time for in-market engagement., • Our people: We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution., • Relaxation and Celebrations: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect)., • Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program., • Plan for your Retirement: 401(k) eligible after your first 90 day's employed!, • Giving Back: We sponsor multiple events throughout the year to help out our communities., • Growth: We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters!

Job Description Company Description Curinos empowers financial institutions to make better, faster, and more profitable decisions through industry-leading proprietary data, technologies, and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos’ technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to-market decisions in an increasingly competitive market. Curinos operates under a hybrid modality. This position is based in the New York City metropolitan area. Job Description Curinos is currently seeking an Associate to support the Line of Business (LOB). You will help drive the accelerated growth of our Business Solutions practice. The ideal candidate will have strong knowledge of commercial banking and deposit analytics, understand sales metrics, performance, and management, and effectively communicate client needs and market opportunities for future product enhancements. Responsibilities • Creative Problem Solvers – Create and shape the future. Approach problems with curiosity, diverse perspectives, and a scientific spirit, • Number Translators – Lead with numbers, using them to create cogent and empirically based arguments. Extremely comfortable with analytics to test hypotheses, • Storytellers – Distill analysis into clear, actionable insights that make an impact, • Intellectually Curious – Dig into the data to solve complex, ambiguous problems. Synthesize ideas and information in a short timeframe, • An Achiever – Thrive in a high-pressure environment and perform beyond expectations. Proactive and a self-starter Desired Skills & Expertise • Act as primary business support for the LOB team. In addition to being a trusted contact for business-related data questions, you will evolve into a Business SME with internal and external teams, • Contribute to the success of consulting projects, including defining the issue, developing hypotheses, conducting analyses to validate hypotheses, designing analytical tools, and formulating project deliverables, • Recognize new opportunities stemming from current or past work to help pursue additional project work, • Develop a professional network and maintain relationships with clients, • Competitive benefits, including a range of financial, health, and lifestyle benefits to choose from, • Flexible working options, including home working, flexible hours, and part-time options depending on role requirements, • Unlimited PTO policy, floating holidays, volunteering days, and a day off for your birthday, • Learning and development tools to support your career growth, • Work with industry-leading Subject Matter Experts and specialist products, • Regular social events and networking opportunities, • Collaborative, supportive culture, including an active DE&I program We know that sometimes the “perfect candidate” doesn’t exist, and that people can be put off applying if they don’t meet all the requirements. If you’re excited about working for us and have relevant skills or experience, we encourage you to apply. You could be just what we need. If you need any adjustments to support your application, such as alternative formats, special requirements to access our buildings, or adjusted interview formats, please contact us at , and we’ll do everything we can to help. Inclusivity at Curinos We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to high level customer inquiries as quickly and accurately as possible via email or phone., • Work collaboratively with other departments to resolve issues and deliver a great customer experience., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Work collaboratively with Sales to ensure a smooth client transition and onboarding process., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job Description POSITION: Fragrance Specialist (Creed) REPORTS TO: Regional Sales Manager, TriState NYMetro Mid Atlantic STORE LOCATION: Macy's Kings Plaza, Brooklyn NY Welcome to Kering Beauté – Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In June 2023, Kering Beauté announced that it had signed an agreement to acquire historic high-end fragrance house Creed; founded in 1760 it is known for its distinctive collections of timeless and sophisticated perfumes, including the iconic Aventus. This acquisition represents a major step for Kering Beauté. It perfectly complements Kering's existing portfolio, and immediately gives Kering Beauté a significant presence. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Why Work With Us? We care about our team members, and we offer a competitive rate of $26/hr, benefits such as medical, dental, vision, 401(k), paid time off, employee discounts and much more! OVERVIEW – The Product Specialist is responsible for executing the Customer Experience and sales strategy on behalf of Kering Beauté. This position plays a key role in delivering a captivating, branded customer experience and championing sales goals. This individual will also promote and maintain the intrinsic company culture that fosters the firm’s core values of: Transparency, Recognition, Accountability, and Communication. CORE RESPONSIBILITIES • Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales., • Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market., • Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager., • Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management., • Responsive for engaging with customers to build and promote brand awareness., • Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively., • Partner closely with manager and team to drive all aspects of the business., • Accountable for event presell, goals and set up., • Required to open and close if position is based in a boutique location.CORE REQUIREMENTS, • Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred, • Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry, • Experienced and comfortable with working within a retail environment and building relationships, • Excellent verbal & written communication skills; strong interpersonal skills, • Possesses strong attention to detail, event planning and organizational skills to support business needs, • Possesses good technical computer skills, keyboarding and is knowledgeable of various reporting tools and systems, • Flexible and adaptable to changing priorities with the ability and willingness to multi-task apLgdT8REq

Job DescriptionAbout SkillersZone LLC:At SkillersZone LLC, we specialize in affiliate marketing and recruitment software, providing innovative solutions to empower businesses. Our customer-focused approach ensures that every client’s experience is seamless and successful from start to finish. Position Overview:We are looking for a detail-oriented and customer-focused Customer Onboarding Specialist to join our growing team. In this role, you will play a pivotal part in guiding our clients through the initial stages of using our products, ensuring they have a positive experience and set up for long-term success. This role is perfect for someone with strong communication skills, a problem-solving mindset, and a passion for delivering exceptional customer service.Key Responsibilities: Onboard New Clients: Lead and manage the onboarding process for new customers, ensuring they are effectively introduced to our products and services. Customer Training: Provide personalized product demos and training sessions to customers, helping them understand key features and best practices. Support: Act as the primary point of contact for clients during the onboarding phase, addressing any questions, issues, or concerns they may have. Customization: Assist customers in customizing their accounts and configurations based on their business needs. Documentation: Create and maintain comprehensive onboarding documentation, guides, and FAQs to ensure customers have access to helpful resources. Collaboration: Work closely with the Customer Success and Sales teams to ensure smooth transitions from pre-sale to post-sale. Feedback Collection: Gather client feedback during the onboarding process and relay it to the product and development teams for improvement. Continuous Improvement: Identify opportunities to enhance the onboarding process and contribute to the development of new onboarding initiatives. Qualifications: Proven experience in customer service, onboarding, or account management, preferably in SaaS or technology industries. Strong communication skills, both verbal and written. Ability to build rapport and relationships with clients. Detail-oriented with excellent organizational skills. Problem-solving mindset and ability to handle multiple tasks simultaneously. Familiarity with CRM tools and onboarding software. Positive attitude and a passion for customer success. Ability to work independently and as part of a team. Bachelor’s degree in Business, Marketing, or a related field is a plus.Why Join Us? Competitive salary and benefits package. Collaborative and dynamic work environment. Opportunities for career growth and development. Be a part of a forward-thinking company that values innovation and customer satisfaction. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Growth Marketing Specialist Company: Knowledge Road Education Department: Marketing & Growth Employment Type: Full-time Compensation: $20–30/hr + performance bonuses About Knowledge Road Education Knowledge Road Education is dedicated to supporting schools and families by providing high-quality special education and therapy services. We specialize in SETSS (Special Education Teacher Support Services), Speech Therapy, Occupational Therapy, Counseling, and ABA therapy through insurance partnerships. Our team values high performance, accountability, and measurable results, ensuring that more students gain access to the services they need. Position Overview We're looking for a Growth Marketing Specialist to manage paid advertising campaigns and optimize conversion funnels across multiple platforms. This role requires hands-on experience with digital advertising, strong analytical skills, and a track record of improving campaign ROI through testing and optimization. Key Responsibilities * Plan, launch, and optimize paid advertising campaigns on Google Ads, Meta, TikTok, and Reddit * Build and test landing pages and funnels to maximize conversion rates for school partnerships and family outreach * Set up and manage email marketing automation sequences in Salesforce Pardot and Marketing Cloud * Conduct A/B tests on ad creative, landing pages, and email campaigns * Monitor campaign performance using Google Analytics and platform-specific dashboards * Manage advertising budgets and maintain target cost-per-acquisition goals * Create performance reports with actionable insights and recommendations Required Qualifications * 2+ years of hands-on experience with paid digital advertising * Proven track record of managing ad budgets of $10K+ per month * Proficiency with Google Ads, Facebook Ads Manager, Google Analytics, and Salesforce Pardot/Marketing Cloud * Experience with email marketing platforms (Mailchimp, Klaviyo, or similar) * Strong analytical skills with ability to interpret campaign data * Experience with A/B testing and conversion rate optimization * Understanding of customer acquisition costs and lifetime value metrics Preferred Qualifications * Google Ads and Facebook Blueprint certifications * Experience with landing page builders (Unbounce, Leadpages, ClickFunnels) * Knowledge of marketing automation and lead nurturing * Background in education, healthcare, or service-driven marketing * Familiarity with attribution modeling and multi-touch attribution * Experience with programmatic advertising * Salesforce certifications (e.g., Pardot Specialist, Marketing Cloud Email Specialist) a plus Success Metrics * Achieve positive ROI on 2+ paid advertising channels within 90 days * Improve overall conversion rates by 20% within 6 months * Maintain cost-per-acquisition below target thresholds Compensation & Benefits * Base salary: $20–30/hr based on experience * Performance bonuses tied to campaign ROI and conversion improvements * Daily catered lunch * Company laptop and phone * Generous PTO policy * Professional development budget * Health benefits package How to Apply Submit your resume along with case studies showing specific campaigns you've managed, including budget size, performance metrics, and ROI improvements you achieved. -- Knowledge Road Education is an equal opportunity employer committed to diversity in education.

Job Description Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US. We are currently hiring for a Senior Product Marketing Specialist - SaaS for our global IWMS SaaS client. Role: Senior Product Marketing Specialist - SaaS Type: Fulltime, Perm Salary Range: $80,000 - $90,000 as base salary depending on overall experience + annual bonus (cash and RSU) + unlimited vacation days + benefits Location: Remote - New York, NY, USA Client Overview Our client is a integrated solutions provider focused exclusively on higher education facilities management and asset management SaaS. For over thirty years, they have partnered with universities and various other public institutions to streamline operations through their IWMS platform, helping institutions deliver the outcomes their campuses demand. Job Description Our client is looking to add a Senior Product Marketing Specialist to bring clarity, momentum, and direction to how they position, launch, and enable their products. In this role, youll focus exclusively on product marketing — shaping messaging, crafting go-to-market materials, and driving alignment across Product, Sales, and Marketing. Its a hands-on role for a rising product marketing professional ready to take the next step in their career: executing key initiatives today while helping define what great product marketing looks like for our team moving forward. You'll collaborate closely with Marketing, Sales, and Product leadership, leaning on teammates expertise in content, design, and digital to ensure our positioning and launches land with impact. Core Responsibilities Positioning & Messaging • Help refine and formalize value propositions and messaging frameworks that differentiate our client's product in the higher education facilities market., • Translate technical product capabilities into clear, customer-centered stories that speak to campus operations professionals., • Develop and maintain tools that help the Sales team position our solutions — including pitch decks, one-pagers, competitive summaries, and talking points., • Collaborate with Sales and Product teams to ensure messaging is accurate, relevant, and consistent., • Plan and execute go-to-market activities for product launches, enhancements, and key initiatives in collaboration with Marketing, Product, and Sales., • Create launch briefs, rollout communications, and customer-facing assets that drive awareness and adoption., • Gather market, competitor, and customer insights to inform messaging, content, and go-to-market decisions., • Conduct customer interviews and collaborate with Customer Success to capture stories, pain points, and proof points., • Act as the connector between Product, Sales, and Marketing to align priorities and ensure clear communication., • 3-6+ years of experience in product marketing, solution marketing, or sales enablement in B2B SaaS or tech, • Proven ability to translate product capabilities into customer-facing value messaging and sales enablement materials., • Proven experience developing and executing go-to-market strategies for product launches or feature rollouts, • Strong copywriting and storytelling skills — able to distill complex concepts into clear, benefit-driven language., • Highly organized and comfortable managing multiple projects and stakeholders in a fast-moving environment., • Curiosity about product positioning, market segmentation, and competitive differentiation, with interest in growing into strategic ownership over time., • Comfortable in a fast-paced, evolving environment, • Familiarity with the higher education or public sector markets is a plus Growth Path This role is designed for a hands-on product marketing professional whos ready to bring focus and consistency to a critical function — and grow as it evolves. Youll start by driving key deliverables like messaging, sales enablement, and go-to-market materials. As the product marketing function matures, youll have opportunities to expand your influence into strategic areas: shaping positioning frameworks, refining launch strategies, and helping define how product marketing operates across the organization. Over time, this role offers the potential to step into broader strategic or leadership opportunities within the Marketing organization as your expertise deepens and our go-to-market function continues to grow.

Job Description As a Medical Assistant at Sollis Health, you will support patient care under the supervision of our physicians, while also handling key clerical and administrative tasks. You'll be instrumental in both clinical procedures and ensuring our front desk operations run smoothly, helping us deliver personalized, efficient, and compassionate care. Full Time - 8a-8p, Rotating Weekends, Hudson Yards, 36 hours a week Responsibilities: • Obtain and record patient vital signs, height, and weight accurately in the electronic medical record (Athena Health)., • Take medical histories and perform screening procedures as directed., • Assist with basic wound care, phlebotomy, EKGs, and splinting procedures (with training), • Perform front desk duties, including answering phones, patient check-in/out, and documentation., • Prepare, process, and run lab tests, including specimen collection, labelling, and handling in accordance with Sollis Health protocols., • Communicate observations and patient concerns clearly to the healthcare team., • Support emergency care efforts as a team member under supervision., • Provide a welcoming environment and exceptional customer service—answering patient questions and easing concerns., • Help with patient mobility and transfers, using proper body mechanics., • Maintain cleanliness, order, and compliance with all health and safety protocols., • High school diploma or equivalent, required, • Completion of a National Medical Assistant training program., • Certified Medical Assistant or Phlebotomy Technician strongly preferred. This is the anticipated rate/range Sollis Health reasonably expects to pay candidates for this position in NYC. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. About Sollis Health Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Job Description We're popping up in style — and you could be part of it! 🎉 rag & bone is launching a rb/MIRAMAR Pop-Up and we’re looking for style-savvy, people-centric, and hustle-happy (feel like we should update this but not sure to what just yet) team members to join the journey. This is an exciting, temporary opportunity with the potential to go permanent — think of it as your runway to something long-term. If you love fashion, thrive in a fast-paced environment, and are ready to bring the rb/MIRAMAR vibe to life in a unique setting, let’s make it happen. From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role The Sales Specialist ensures customers have a consistent, quality experience in the store at all times. A Sales Specialist plays a key role in helping with creating and maintaining a selling focus in the store, supports company and management initiatives while ensuring adherence to policies and procedures as outlined by the organization. Please also note, Sales Specialists at full-price store locations are eligible to participate in the rag & bone Commissions Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees. What You’ll Do • Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling, • Meet store and metric goals, • Emulate the brand aesthetic and embody and strong sense of fashion, • Ensure brand mission is brought to life and introduced to everyone that walks into our store, • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed, • Maintain a knowledge and understanding of all policies and procedures, • Assist with inventory and stock management, • Accurately process Point of Sale transactions, • Consistently act within the core values of rag & bone, • Identify opportunities to support the team in delivering best in class customer service, • The Customer Rules - Prior work experience in a client centric, sales environment, • Be a Good Human - Be original, be authentic, • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters - Be disciplined, be competitive The Sales Specialist role is part-time and requires 15-30 hours per week. A minimum of 3-day availability, must be provided. Benefits • Clothing Allowance Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR Td0Df8Mxg0

Job DescriptionAbout the job HistoWiz is the largest online histopathology company based in New York City. Our mission is to help biomedical researchers find cures by accelerating histopathology and enabling global collaboration. We are looking for a Customer Service Associate interested in joining us in our mission and making an impact in the scientific community. Since inception in 2013, we have doubled our month-over-month sales, driven primarily by customer referrals. We are profitable, won numerous awards and are funded by prestigious investors, including Y-Combinator and Zhenfund. We are seasoned scientists with experience at leading academic institutions and have published high impact research in top journals of biomedicine. HistoWiz has over 1,000 paying customers globally from top academic institutions (e.g. MSKCC, Harvard, Stanford, HHMI) and pharmaceutical companies (e.g. CRISPR, Johnson & Johnson, Regeneron). We process tissue specimens and digitize all of the results, hosting our client's data on a proprietary platform, PathologyMapTM . This platform not only enables industry-leading turnaround time for diagnosis, but also online viewing, sharing and search. No other platform like this exists, so we are truly building something new that can bridge scientists, doctors, and patients from all over the world to conquer life-threatening diseases collaboratively instead of individually. This online platform also contains the world's largest collection of pathology data and the first network of top pathologists. If this all interests you and you're looking to join a dynamic team in a role that will involve intensive problem-solving and strong interpersonal and customer service skills, then please apply! Essential Job Functions • Provide technical assistance and assist with navigation of the company's platform, • Work directly with clients to effectively manage their needs and preferences, • Communicate via telephone and email to address customer issues, • Obtain and process all client information and transactions, • Qualifying leads and directing them to the appropriate department, • Answer client questions or concerns in a timely, informative, and professional manner, • Calmly handle customer complaints and work to find solutions, • Seek assistance and report major problems to upper management, • Compile and update necessary documents, contracts, etc, • Perform basic administrative and clerical duties as necessary, • Exhibit expert knowledge regarding the products and services offered, • Work according to set standards and operating procedure, • BA or BS in a scientific or communications-related field, • Experience in a customer service, customer success, technical support or similar role, • Excellent computer and technology proficiency, • Excellent communication skills and work well under pressure, • Experience in a CRO or biotech company is desirable We believe in investing in our employees' professional development, and encourage networking within the bioscience, tech, and startup communities for all our employees and collaborators. Compensation is top-notch and stock option is available for outstanding employees, commensurate with the impact you have within our organization, and for the scientific community overall. In addition, we provide the time and freedom to pursue independent projects. • 100% coverage on employee health, vision and dental insurance, partial coverage for family, • Parental leave, • NY Commuter benefits, • Flexible Spending Accounts (FSA) and Health Savings Account (HSA), • Retirement planning (401k), • 3 weeks PTO kLhN7yVFmt

Job Description Patient Advocate Specialist Northwell Health - Queens, NY ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent the organization as the on-site contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three to five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences., • Adaptability – Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you’ll make a real difference—helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Job Description Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing, • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing, • Perform rapid screening tests (influenza, strep, mono, glucose, etc.), • Assist providers during examination and treatment, • Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed, • Prepare and assist clinician with procedure set up and injury care, • Apply bandages, dressings and splints as ordered by the treating clinician, • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations, • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center, • Maintain supplies, clean rooms and equipment, and stock exam rooms, • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures, • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected, • In partnership with center leadership, assist with patient flow and volume, • Keep patients informed of expected wait times during all aspects of the center visit, • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping, • Ensure accuracy in documentation, • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed, • Follow HIPAA guidelines and safety rules, • Attend center staff meetings or huddles as required, • Assist in maintaining a neat, clean, and orderly appearance throughout the facility Qualifications Education Level: Vocational/Technical/Business School • Customarily has at least six months or more of medical assistant experience, • Knowledge of medical procedures and medical terminology, • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Able to communicate both verbally and in writing in a clear, and professional manner, • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues, • Must participate in initial and ongoing training as required, • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection, • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Job Description We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote All-Inclusive Vacation Specialist. In this role, you will assist clients with planning and coordinating all-inclusive vacation experiences while providing guidance throughout the travel booking process. This opportunity is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in supporting travelers while working in a remote environment. Client Support & Vacation Planning In this role, you will: • Provide excellent customer service to clients planning all-inclusive vacations, • Assist with researching and coordinating travel options including all-inclusive resorts, vacation packages, cruises, and hotel accommodations, • Respond to client questions and provide helpful travel recommendations, • Communicate with travel suppliers to confirm reservations and travel details, • Maintain accurate records of client communications and travel bookings, • Stay informed on travel promotions, resort offerings, supplier updates, and destination information, • Provide support to clients before and after travel when needed Skills & Qualifications Successful candidates typically demonstrate: * Strong customer service and communication skills * Ability to work independently in a remote environment * Comfort using email, online platforms, and basic computer tools * Organized with strong attention to detail * Positive attitude and professional communication style Previous experience in customer service, travel, or hospitality is helpful but not required. What We Offer * Remote work opportunity * Flexible scheduling options * Access to travel industry training and resources * Ongoing support from an experienced travel team * Travel industry perks and supplier discounts when available

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Paid time off, • Training & development Optimatum Solutions is seeking a Sales Support Specialist who thrives in an entrepreneurial environment and is eager to make a tangible impact. This role offers a unique opportunity for individuals who have previously worked within highly matrixed organizations and step into a dynamic, growing company where your contributions directly shape outcomes. Were looking for a driven professional ready to take ownership in a role that blends sales support with hands-on marketing execution. In this position, youll have the autonomy to shape how we grow revenue by: Owning CRM data integrity to ensure accurate pipelines, reporting, and client tracking Managing client relationships and expansion efforts with a proactive, independent approach Executing marketing campaigns across social media and email, bringing creative ideas to life and measuring their impact Designing and refining sales materials that directly influence client engagement and deal success This is an in-person role designed for someone who thrives in environments where initiative is valued and independence is encouraged. With flexibility to expand responsibilities based on your availability and business needs, youll have the chance to make a visible impact while growing your career. If youre ready to leverage your experience in a setting where agility, creativity, and impact matterand where your work will be seen and feltthis is the role for you. Our Story Optimatum is a leading vendor management firm, delivering savings for the HR supply chain since 2007. We are the first company in the market to bring best practices in vendor management to HR Supply Chain operations: Employer-Sponsored Healthcare, Retirement, HR Systems, and M&A/Transitional Services. We design and execute harmonization strategies and provide active management and oversight to help clients create and capture value. Our end-to-end point solutions are seamless to implement and maintain and drive operational efficiency through vendor accountability. Were a high-performing, entrepreneurial organization built on a foundation of client focus and innovation. Our culture celebrates individuality, inclusion, and collaborative growth. At Optimatum, youll find an environment that encourages continuous learning and personal developmentwithout the constraints of corporate bureaucracy. Every team member plays a meaningful role in driving our success and is recognized for their unique strengths and contributions. The Opportunity The Sales Support Specialist supports the business development efforts at our firm. You will manage pipeline reporting and CRM database maintenance, provide input when developing sales materials, manage the contact development processes, and participate in business development event planning. You will leverage data and assist the senior management team in driving segment-specific marketing strategies and overall brand awareness. At times, you will provide sales related administrative support to senior management. Additionally, you will support social media and mass email marketing efforts by building materials and executing the campaigns. The Optimatum Team is looking for a highly skilled and experienced individual to: Manage the Customer Relationship Management (CRM) system Maintain organized file systems to effectively monitor/track administrative and business development activities Assist in the development and execution of marketing materials by segment Promote Optimatums market positioning and brand awareness strategy through business development efforts Coordinate events and meetings Execute various marketing campaigns and provide feedback Provide administrative assistance to the senior management team as needed Qualifications Bachelors degree or higher Minimum of 4 years of work experience in a relevant area Prior experience with Sales Support Interest in HR/Benefits issues is a must; prior experience in healthcare is not required Strong technical proficiency in CRM and MS Office Strong detail orientation while also having the ability to see the big picture Ability to execute marketing strategies across various platforms Ability to work well with unstructured projects and problems Ability to work independently as well as within a team environment Energy and commitment to deliver high quality results in condensed timeframes Excellent interpersonal, presentation, verbal and written communication and listening skills Knowledge and familiarity with project management tools and processes We offer a competitive compensation and generous employee benefits package that includes: Salary and bonus Comprehensive Healthcare Coverage Medical, Dental, Vision, Life Insurance, STD & LTD 401(k) with employer match Flexible time off policy including vacation, personal days and holidays Join the Optimatum Team, bring your talent, and work in our New York City office located in the Rockefeller Center area. (This is an in-office position, but could be remote for the right talent) ** The expected annual salary ranges from $75,000-$110,000. Salary offers are based on a wide range of factors including, but not limited to, relevant skills, training, experience, education, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. Flexible work from home options available.

Job Description People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees' health first because amazing care yields amazing results. We are the next generation of workplace health centers. JOB SUMMARY The mission of the Patient Advocate (PaD) is to facilitate and ensure continuity in patient care and serve as a conduit of care between the services of the health center and into the community. The PaD will strategically engage employees and their dependents before, during, and after visits to the center in order to ensure we are providing personalized, informative, and compassionate care. The PaD role is supported by and reports to the Director of Patient Care Navigation. The individual will work closely with the Client Relations, Clinical Operations team, Health Center Provider, and Client HR Team. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordination of Care * Under the direction of the Provider, the PaD will coordinate care with external specialists, imaging centers, labs, medical equipment providers, counselors, community resources, etc. * Ensure electronic medical records are provided to Proactive MD’s Provider following any specialist visit and that Provider records are sent to specialists prior to patient visit. * Receive prior authorizations required by the insurance company for tests or procedures and, as appropriate to the Health Center, send prior notification to insurance regarding procedures or referrals. * Continuously refine and update list of value-based providers suitable for referral in the community the Health Center serves. * Assist patients in navigating the healthcare system. * Coordinate care when a patient is admitted and discharged from the emergency room or hospital. Ensure Proactive MD’s Provider is included in the aftercare process. * Visit hospitalized patients to ensure care coordination is directed by the Provider. * Coordinate with "Care Beyond the Walls RN Case Manager" with medically complex patients requiring significant out of Health Center care. Patient Engagement * Engage with patients to encourage use of the Health Center (high risk dashboard or patient engagement dashboard) * Encourage and coordinate follow-up visits at the Health Center. * Work in coordination with the on-site Provider, Client Relations and Client representative to develop outreach campaigns and educational resources. The PaD is responsible for the execution and success of these campaigns * Represent the Health Center at internal and external meetings and events. * Encourage completion of patient survey at end of each Health Center encounter. * Text/email/mail patient communications regarding significant events (birthdays, get well, condolences, congratulations, etc.) Patient Education * Be knowledgeable about and provide information to patients regarding available community services that could enhance their care. * Coordinate patient care and treatment plans; provide educational materials/consultation; follow up on patient well-being. * Assist patients using individual appointments in understanding benefits available to them through their health insurance program (EAP etc.) Health Center Synergy * Coordinate with Clinical Operations in times of high Health Center utilization to ensure that patients are greeted, checked in, and roomed, and phones are answered. * Engage with provider in role of “embedded” case manager for optimal utilization of skills and abilities. * Encourage patient completion of tablet based patient satisfaction survey. * Participate in any Health Center wide meetings to ensure excellent cross communication and collaboration. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Required: * 2+ years of experience working in healthcare setting, Medical or Healthcare Social Work in similar setting, or Case Management role * Bachelor of Social Work Degree * Current BLS certification through American Heart Association valid for at least 90 days after start date * Medical terminology, including understanding of specialists * Knowledge of the concepts and principles of medical case management * Ability to communicate effectively and maintain working relationships with people from diverse backgrounds * Knowledge of the healthcare industry and available patient resources * Knowledge of payors * Ability to prioritize needs and plan work accordingly * Knowledge of HIPAA confidentiality requirements Preferred: * Master’s degree in Social Work * Knowledge of third-party payer requirements * Licensure in LPCW, LCIS, LPC or similar Core Competencies: * Communication Proficiency * Customer/Client Focus * Organizational Skills * Learner * Leadership * Presentation Skills/Speaking in front of audiences * Problem Solving/Analysis * Creating & tracking plans * Compassion WORK ENVIRONMENT & PHYSICAL REQUIREMENTS This job primarily operates in a professional office environment. The physical demands to perform the essential functions of this job include: * Effective communication, mobility, ability to operate office equipment and travel intermittently throughout the day. * Must be able to remain in a stationary position at their work area for prolonged periods. * Additionally, the employee will need to be able to lift/move/store individual 20-30 pound boxes and items such as office and medical supplies and equipment. POSITION TYPE & EXPECTED HOURS OF WORK This role will be expected to work a minimum of 40 hours/week as directed. This role is considered an exempt position. Evening and weekend work are infrequent but may occasionally be required as business needs dictate. This is a non-management role with professional growth opportunities within Proactive MD. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Powered by JazzHR v7yppoXeTb

Job DescriptionOur Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. Client Support Specialist As a Client Support Specialist, you will be a key liaison between our users and our product, playing a pivotal role in delivering a seamless and supportive client experience. You will respond to inbound inquiries, solve user issues, share product expertise, and collaborate cross-functionally to enhance the overall user experience. This is a great opportunity for someone who is enthusiastic about solving problems, eager to learn, and excited about working at the intersection of technology and finance. In this role, you will: * Perform in-depth troubleshooting to efficiently identify and resolve client inquiries via email and instant message, escalating to the Operations team when appropriate. * Serve as the primary escalation point for complex or high-priority client inquiries, working alongside the Operations and Engineering teams to drive resolution on the most nuanced issues. * Provide an exceptional experience for clients through effective communication, proactive learning, and deepening relationships. * Ensure client satisfaction by taking ownership of inbound client inquiries, providing updates, and ensuring that all open items are resolved in a timely manner. * Investigate user-reported issues and collaborate with our Engineering team to identify and resolve any bugs. * Own and evolve the team's training materials and internal documentation over time, ensuring resources stay current and reflect the latest product and process changes. * Translate recurring client friction points into structured, actionable feedback for Product and Operations - going beyond flagging issues to proposing solutions. * Mentor and support junior team members (Associates and Senior Associates), providing guidance on troubleshooting approaches, client communication, and best practices. Reach out to us if you: * Have demonstrated experience in a senior support or team lead capacity, and are ready to take on greater ownership beyond your individual workload. * Have demonstrated experience in a client-facing or support role, preferably in a B2B, fintech, SaaS, or startup setting. * Have a product first mentality and are excited to become a product expert. * Are a driven, positive, and proactive problem-solver with the ability to think on your feet while providing excellent customer service. * Are an excellent communicator - both written and verbally - with the ability to explain complex topics in a clear and approachable way. * Feel a strong sense of pride and ownership in your work and always follow through to deliver results. * Thrive in a stimulating and fast-paced environment. * Want to learn more about financial technology, investing, and alternative assets (previous exposure to private investments is a plus but not required). A Note about us: All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients. We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace. Some perks of working for Arch include: * Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. * Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. * Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. * Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. * Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters). * Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal. Compensation Range: $95K - $110K

Job DescriptionJob Description Who will you be working with? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually improving our best-in-class production capabilities. We combine deep domain expertise and tenured experience to deliver unparalleled products for our customers. Here you’ll interact daily with team members during the problem resolution process and will partner with other key stakeholders to support our internal customers and their responsibilities. How will you make a difference? The Field Service Lead/Specialist is responsible for managing and supporting warranty and aftermarket activities for Wabtec products across active transit projects in the Greater New York City territory. This role ensures operational excellence by supervising field service technicians, maintaining strong customer relationships, and serving as the primary liaison between customers, car builders, and Wabtec management. The position emphasizes safety, technical expertise, and proactive problem-solving to enhance product reliability and customer satisfaction. Key Responsibilities: Customer & Relationship Management • Serve as the key Wabtec representative on Transit Authority sites for warranty, modifications, and aftermarket activities., • Develop and maintain strong relationships with transit authorities and car builders., • Actively listen to customer concerns and resolve issues promptly., • Assist transit authority repair operations with troubleshooting and debugging Wabtec products., • Analyze reliability data and recommend improvements to procedures and component replacement intervals., • Maintain a database of product reliability trends and communicate findings to product line engineering. Drive component reliability information through FieldConnect., • Investigate system failures in the field and produce engineering reports as required., • Assist the regional manager in supervising, coaching, and training field service technicians. Ensure adherence to company policies and safety standards., • Assist in organizing workflow, setting performance goals, and monitoring productivity., • Conduct regular task performance reviews and provide constructive feedback., • Promote and enforce a strong safety culture., • Ensure compliance with PPE requirements and Wabtec’s “2-minute warning” safety initiative., • Prepare weekly reports on safety, manpower, warranty support, and retrofit activities., • Maintain accurate records of service calls, work orders, and timekeeping., • Track warranty spare inventory and calibration of tools and equipment., • Implement computerized reporting systems (e.g., Field Connect, project trackers)., • Provide on-site training for car builder or transit authority personnel on Wabtec systems., • Proven experience as a supervisor or in a similar technical leadership role., • Strong mechanical aptitude and hands-on capabilities., • Excellent communication and interpersonal skills; ability to explain complex technical issues clearly., • Outstanding organizational and leadership skills., • Proficiency in MS Office and familiarity with reporting tools., • Knowledge of rail industry products and systems (preferred)., • Valid driver’s license and ability to travel to the U.S. for training., • Strong problem-solving and decision-making abilities., • Travel: Required within the Greater NYC territory and occasional U.S. trips for training and support., • Reporting Structure: Reports to Field Service Manager / Regional Service Director. Our job titles may span more than one career level. The hourly rate for this role is currently $37 - $43. The actual rate offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $33-43 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description About the Opportunity EqualAccess is partnering with a vertically integrated real estate organization that owns and manages a large portfolio of residential and mixed-use properties across New York City. The firm operates with in-house accounting, property management, and operations teams and places a strong emphasis on financial accuracy, internal controls, and operational efficiency. We are seeking an Accounts Receivable Specialist to support high-volume invoice processing, vendor management, and payment operations within a fast-paced real estate environment in their affordable housind division. Position Overview The Accounts Receivable Specialist is responsible for processing invoices, managing vendor payments, and supporting month-end close activities for a multi-property portfolio. This role works closely with Property Accounting, Operations, and external vendors to ensure timely, accurate, and compliant financial transactions. This position is ideal for someone with strong attention to detail, experience in real estate or property accounting, and comfort working in deadline-driven environments. Key Responsibilities • Process a high volume of invoices across multiple properties and cost centers, • Review invoices for accuracy, proper approvals, and correct GL coding, • Maintain vendor records and respond to vendor inquiries professionally, • Prepare and process weekly check runs and electronic payments, • Reconcile vendor statements and resolve discrepancies, • Assist with month-end close and AP/AR accruals, • Support internal audits and ensure compliance with internal controls, • Collaborate with Property Accountants and Operations teams on invoice issues, • 2+ years of accounts receivable experience, must have in real estate or property management, • Experience working with property management or accounting systems (Yardi required), • Proficiency in Microsoft Excel and general accounting software, • Strong organizational skills and attention to detail, • Ability to manage multiple priorities and meet deadlines, • Professional communication skills and customer-service mindset, • Location: New York, NY (on-site), • Employment Type: Full Time EqualAccess partners with best-in-class organizations and supports candidates beyond placement. Every professional we place receives 3 months of post-hire coaching and career support, ensuring long-term success and growth. Job Types: Full-time Work Location: In person

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director of Outreach, Outreach Specialists in the Outreach Program are responsible for engaging with unhoused individuals in New York City, building rapport, and linking them to essential services and support within the community. The role involves conducting street outreach and connecting individuals to the Total Wellness Program, which addresses physical and mental health needs, and various housing supports to facilitate their transition into permanent housing. The Outreach Specialist will work closely with local service providers, drop-in centers, healthcare professionals, and housing authorities to ensure comprehensive care and effective service delivery. This role requires an individual who is compassionate, resourceful, and committed to empowering unhoused individuals to access the services and supports they need to improve their overall well-being and achieve housing stability. The Outreach Specialist will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Conduct homeless outreach and comprehensive assessments of clients’ needs, strengths, and goals through continuous engagement., • Engage individuals in supportive conversations toidentifyand assess their immediate needs and provide appropriatereferralsi.e.Intensive Case Management, ACT Team, etc., • Maintainaccurateandtimelydocumentation of client activities, interactions, progress, and outcomes in electronic database system[s] (AWARDS)., • Coordinate and monitor services with internal referrals and third-party providers, including but not limitedto;medical, mental health, housing, employment, and social support., • Provide ongoing support to individuals throughout their transition, offering guidance and advocacy as they navigate various service systems., • Organizes,maintainsand prepares client charts for intake and discharge., • Advocate for clients to have access to necessary resources and services before, during, and after placement., • Develop individualized service plans in collaboration with clients and relevant stakeholders once clients accept services., • Escorts clients to all appointments, as needed, including but not limited to:, • Medical, housing, and entitlement appointments., • Daily respite sites as mandated byprogram., • Assistsin monitoring client medication asrequired., • Facilitates client groups as needed., • Organizes and distributes clothing donations to clients as mandated byprogram. Administrative • Develop andmaintainrelationships with community service providers, housing authorities, and public health professionals tofacilitatea coordinated response., • Represent Urban Pathways at community meetings, forums and respond to inquiries as needed. Communication • Maintains professional communication both verbally and in writing at all times., • Attend staff meetings, training, and supervisory sessions., • Responds to all communications including telephone, emailand other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience • High school diploma or GED required. Associate’s degree preferred., • Experience working with unhoused individuals or populations with complex needs (mental health, substance use, etc.)., • Strong knowledge of community resources, housing programs, and social services in NYC. Skills & Competencies • Computer skills and knowledge of Microsoft Office (e.g.Word, Outlook, etc.)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment tomaintainingconfidentiality and upholding ethical standards in delivery service., • Bi/Multi-lingual a plus. Licenses • A valid driver's license isrequired, with an acceptable driving record thatcomplies withour insurance policy standards., • Valid professional licenses and certifications if applicable. Capabilities • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • Comfortable with using public transportation to travel to and from various program sites.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Profit sharing, • Stock options plan The FP&A Specialist will collaborate with various departments to develop budgets, forecasts, and performance metrics, ensuring that the companys financial goals are achieved. The role is hybrid so will require onsite presence. As a result, the candidate should be currently within commuting distance to Kearny, NJ. This is a direct hire position with full benefits. Salary $145K to $160K depending on experience. Financial Analysis and Reporting: Analyze financial data and performance metrics to identify trends, variances, and areas for improvement Prepare and distribute monthly, quarterly, and annual financial reports Perform monthly borrowing base reporting / covenant compliance calculations Develop and maintain complex financial models to support business planning and decision-making including 13-week Cash Flow models Budgeting and Forecasting: Ability to build a three-statement financial model from scratch Assist in the preparation of the Annual Operating Plan including the yearly budget Collaborate with department heads to gather necessary information for budget development Monitor actual performance against budget and forecast, providing variance analysis and insights Ad-Hoc Analysis: Perform ad-hoc financial analysis as required by managemente.g., price / volume analysis by product, by customer, sensitivity analysis, etc. Support special projects and initiatives with financial data and insights Requirements: Minimum 6+ years of relevant professional experience working in a FP&A capacity. Strong preference for candidates with experience in a client serving role at a top-tier financial advisory firm, and/or similar experience in a PE-owned portfolio company Solid understanding of finance function processes and best-in-class practices Financial Planning: Managing budgeting process and policies, provide rolling 12-month financial forecasting, S&OP, and working capital forecasting Experience developing complex financial models including 13-week cash flow forecasts Data Analysis: Advanced understanding of metrics, ability to identify trends and predict data outcomes that shape programs and affect business decisions Management Accounting: Evaluate the cost/volume/profitability of the organizations products or services; perform analyses on internal KPIs as well as KPIs for target customers, etc. Significant expertise in identifying gaps to target, and in the development & execution of plans to improve performance Experience working with Private Equity sponsors and/or their portfolio companies Advanced Excel and PowerPoint skills. Additional expertise in other finance, analytics & visualization tools is strongly preferred (e.g., Alteryx, Power BI, Tableau) Currently residing within commuting distance to the Kearny, New Jersey area or willing to relocate within the next ~3 months. Permanent US Work Authorization (US Citizenship or Green Card) Flexible work from home options available.

Job Description POSITION: Fragrance Specialist (Creed) REPORTS TO: Regional Sales Manager, TriState NYMetro Mid Atlantic STORE LOCATION: Macy's Bay Plaza, Bronx, NY Welcome to Kering Beauté – Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In June 2023, Kering Beauté announced that it had signed an agreement to acquire historic high-end fragrance house Creed; founded in 1760 it is known for its distinctive collections of timeless and sophisticated perfumes, including the iconic Aventus. This acquisition represents a major step for Kering Beauté. It perfectly complements Kering's existing portfolio, and immediately gives Kering Beauté a significant presence. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Why Work With Us? We care about our team members, and we offer a competitive rate of $26/hr, benefits such as medical, dental, vision, 401(k), paid time off, employee discounts and much more! OVERVIEW – The Product Specialist is responsible for executing the Customer Experience and sales strategy on behalf of Kering Beauté. This position plays a key role in delivering a captivating, branded customer experience and championing sales goals. This individual will also promote and maintain the intrinsic company culture that fosters the firm’s core values of: Transparency, Recognition, Accountability, and Communication. CORE RESPONSIBILITIES • Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales., • Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market., • Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager., • Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management., • Responsive for engaging with customers to build and promote brand awareness., • Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively., • Partner closely with manager and team to drive all aspects of the business., • Accountable for event presell, goals and set up., • Required to open and close if position is based in a boutique location.CORE REQUIREMENTS, • Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred, • Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry, • Experienced and comfortable with working within a retail environment and building relationships, • Excellent verbal & written communication skills; strong interpersonal skills, • Possesses strong attention to detail, event planning and organizational skills to support business needs, • Possesses good technical computer skills, keyboarding and is knowledgeable of various reporting tools and systems, • Flexible and adaptable to changing priorities with the ability and willingness to multi-task NZ5OpCeYHi

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Job Title: General Manager Reports to: Regional Director Location: Lincoln Center Kitchen (New York, NY) Company: JustFoodForDogs, LLC Job Type: Full-time, Exempt Job Summary Are you passionate about pets? Do you want to help dogs and cats thrive with the best nutrition possible? JustFoodForDogs is seeking a dedicated General Manager to lead our store team in delivering exceptional customer service and driving success. This role involves overseeing all aspects of store performance, including setting high standards for customer care, managing and developing team members, and achieving financial targets. As the General Manager, you will play a pivotal role in ensuring smooth day-to-day operations, fostering teamwork, and maintaining efficiency in the kitchen. You will oversee both sales and kitchen functions, making key decisions to support operational excellence. We’re looking for a dynamic leader with strong multitasking, time management, and leadership skills who can inspire and guide a team to success. Key Responsibilities Team Leadership: • Directly manage the Nutrition Sales Consultant and Kitchen leaders, including coaching and training to help achieve their performance goals, • Work with HR, Recruiter, and Training Specialist to recruit, hire, and train new team members, • Work with Team Leads to approve staff schedules; manage staff schedules to the needs of the business, • Ensure kitchen and front end are in high-quality standards, • Serve as a role model for company values and protocols, setting the tone for culture within the store, • Sales/Customer Service:, • Work with Team Leaders to ensure Nutrition Consultants are engaging with customers, understanding their dietary needs and providing solutions, • Manage Team Leads and Ensuring they maintain effective merchandising and product display, • Ensure staff adheres to safety, cleanliness, and product quality standards., • Manage and approve supply replenishment orders (e.g., marketing materials, ingredients)., • Work with Team Leads to receive deliveries and accurately organize/manage back-room inventory, • Triage operational issues (e.g., equipment failure, ingredient shortage, quality questions) and coordinate with the COO and/or Facilities Coordinator to drive resolution, • Finance, • Meet or exceed monthly budget for store-level profitability; identify root cause and corrective actions for missed targets, • Effectively implement strategic initiatives, • Know and work by the company’s mission to create an effective teamwork environment, • Provide weekly and monthly performance reporting packages, • Competencies and Qualifications, • Ability to manage, build, lead and motivate effective teams, • Ability to handle the pressures of simultaneously coordinating a wide range of activities; ability to multitask, • A love for retail, nutrition, dogs, and a desire to create the ultimate customer experience, • Clear, concise written and verbal communications, • Analytical and problem-solving skills, • Attention to detail, • Comfort with change (as we are a rapidly growing business), • Education and/or Experience, • Experience: 1+ years as a General Manager or Assistant General Manager in retail or a similar industry., • Leadership: Proven ability to build, lead, and motivate teams to achieve goals., • Operations: Skilled in managing daily operations, inventory, safety, and cleanliness standards., • Customer Service: Strong background in resolving customer complaints and driving sales through engagement and merchandising., • Financial: Proficient in meeting budgets, managing cash, and analyzing performance metrics., • Skills: Excellent multitasking, time management, communication, and problem-solving abilities., • Adaptability: Comfortable with change in a fast-paced, growth-oriented environment., • Passion: Enthusiasm for pets, nutrition, and delivering outstanding customer experiences. Tenets of the Pack (Company Values) Live Our Mission – We believe this is more than a job. It’s a cause. Be a Team Player – We put company goals and success first. Maintain a Positive Attitude – We bring energy, enthusiasm, and drive to everything we do. Deliver Results – We play to win. JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.

Job Description We’re looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City’s most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment. Check out our Team & Workspace here: As a Luxury Jewelry Customer Service Specialist, you’ll be responsible for supporting our clients at every stage of their journey — from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You’ll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You’ll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency. Just as important: you’ll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We’re looking for someone who doesn’t just react, but observes, reports, and helps us move forward. Key Responsibilities: • Respond to customer inquiries via phone and email with clarity, professionalism, and urgency, • Provide accurate updates on orders, custom production timelines, and shipping, • Manage return and repair requests from intake to resolution, • Collaborate with the sales team to pass along leads and client opportunities, • Monitor and respond to online reviews and customer feedback, • Proactively reach out to dissatisfied clients to resolve issues before they escalate, • Identify client concerns or recurring issues and report them directly to management, • Keep accurate internal records using CRM platforms and project tracking tools, • Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality, • Highly organized and reliable, with strong multitasking and follow-through, • Polished written and verbal communication skills, • Professional demeanor with the ability to remain composed under pressure, • Comfortable working closely with sales and production teams, • Able to observe patterns, recognize recurring issues, and raise them to supervisors, • Familiarity with CRM tools and monday.com is a plus (not required), • Pay: $18.00 – $25.00 per hour (based on experience), • Subject to growth based on performance, • Schedule:, • Full-time, Monday – Friday, • Occasional weekend availability may be required, • Paid time off, • Employee discount on fine jewelry, • Growth opportunities into sales support, logistics, or client experience leadership, • Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations Check out our social media below Instagram: TikTok: YouTube: Facebook: Twitter/X: Job Type: Part-time Pay: $18.00 - $25.00 per hour Expected hours: 24 – 50 per week Benefits: • Paid time off Ability to Commute: • New York, NY 10036 (Preferred) Work Location: In person Company DescriptionAbout Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.

Job Description Company Overview We are a fast-growing Chinese restaurant group headquartered in New York, operating multiple influential dining brands. By combining authentic Chinese culinary heritage with global trends, we deliver a one-of-a-kind dining experience to food lovers around the world. We are not just running restaurants — we are building a Chinese restaurant brand portfolio with global ambitions. If you want to join a passionate, creative team and witness a brand’s journey from great to extraordinary, this is your stage. Brand Promotion Specialist Key Responsibilities A. Brand Influence Building & Communication • Drive brand visibility and influence across multiple channels and consumer groups, ensuring a clear and distinctive brand image., • Plan and execute storytelling initiatives, value proposition communication, and cultural messaging to strengthen market recognition and customer loyalty., • Develop and execute online and offline promotional events (product launches, holiday campaigns, membership activities, cross-industry collaborations) in line with the annual brand plan., • Draft event proposals, design workflows, and manage budgets to ensure seamless execution., • Plan and execute campaign strategies on social media platforms such as Instagram, Facebook, Xiaohongshu, and TikTok., • Write promotional content and collaborate with design and media teams to produce campaign assets., • Oversee event setup, including materials, venue coordination, and process supervision., • Maintain order at event sites, ensuring a high-quality customer experience., • Work closely with Operations, Design, Marketing, and Supply Chain teams to align event needs and details., • Compile and analyze event performance data (attendance, sales conversion, social media engagement, etc.)., • Bachelor’s degree or above in Marketing, Business Administration, Advertising, Brand Management, Integrated Marketing Communications, Business Analytics, or Digital Marketing., • Hands-on experience in brand influence building and communication, with a proven ability to translate brand values into effective messaging; successful brand building and communication case studies required., • 2+ years of experience in brand promotion, event planning/execution, or marketing operations., • Proven track record in successfully planning and executing online or offline events., • Familiarity with both online marketing channels and offline event workflows, with end-to-end project management skills., • Strong execution ability and communication skills; capable of driving collaboration across multiple stakeholders., • Solid copywriting ability and commercial aesthetic sense; able to produce promotional content independently., • Proactive, responsible, resilient under pressure, with a strong sense of innovation. Benefits: • Employee discount, • Flexible schedule Experience: • Branding: 1 year (Required), • restaurant marketing: 1 year (Required) Language: • Mandarin (Required)Company Description"Join our fast-growing multi-brand restaurant group, where great company culture meets exciting career growth opportunities!""Join our fast-growing multi-brand restaurant group, where great company culture meets exciting career growth opportunities!"

Job DescriptionJob Title: Luxury Sales Specialist Location: SoHo, Manhattan NY Our client, a renowned Los Angeles-based jewelry brand specializing in ethereal, nature-inspired jewelry, is seeking a dynamic and results-driven Luxury Sales Specialist. This role is integral to providing an exceptional customer experience, driving sales, and cultivating lasting relationships with clientele. Key Responsibilities: • Deliver outstanding customer service and styling expertise., • Meet personal and company sales targets., • Collaborate with management on operational tasks like reporting, opening/closing duties, and inventory handling., • Ensure adherence to company procedures and offer guidance to team members., • Foster long-term customer relationships through follow-ups., • Expand sales through appointment-based selling., • Uphold visual merchandising standards and assist with floor sets., • Efficiently operate POS systems for transactions., • Partner with the Production team to assist with custom jewelry orders., • Stay flexible to support evolving business needs.Prerequisites:, • Minimum 2 years of retail experience (leadership/supervisory experience preferred)., • Established client network and personal styling skills., • Strong organizational skills and attention to detail., • Familiarity with shipping programs, inventory management, and audits., • Proficiency in Microsoft Office, especially Excel., • Team-oriented with a proactive mindset., • Excellent written and verbal communication., • Ability to multitask, prioritize, and organize work effectively.Physical and Mental Requirements:, • Ability to stand, sit, and lift up to 25 pounds as needed., • Capacity to move throughout the office and interact effectively with colleagues and customers., • Proficient use of office equipment, including fax machines, computers, and phones. CompensationThe anticipated base hourly range for this position $20-$27/hr. + commission.This range represents the good-faith estimate of the pay the employer reasonably expects to offer upon hire, based on the role’s responsibilities, required experience, location, and internal equity. Incentives & BenefitsThis position may be eligible for discretionary, performance-based bonuses and participation in applicable incentive programs. The role also offers a comprehensive benefits package, which may include medical, dental, and vision coverage, retirement plans, paid time off, parental leave, and other employee benefits, subject to eligibility requirements.

Job DescriptionAbout WaterworksWhen you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large. What We ProvideWhat gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion. The RoleThe Showroom Client Support Specialist at Waterworks manages the full lifecycle of client orders. In this role, you will work closely with our showroom sales team and our clients to manage multiple interior design project orders from pre order through shipping; ensuring client's receive product when they need it and providing the luxury service experience expected from our brand. You will also help with other showroom operational responsibilities that could include receiving/sending shipments, inventory transfers, processing refunds. Combine your passion for design, luxury products and the sales environment with a customer-centric approach to conducting day to day business in a fast-paced, showroom environment! Responsibilities • Own order management process from pre-order through delivery while delivering exceptional customer-centric experiences to internal partners and external customers., • Manage all communications to internal departments and external clients to ensure order accuracy, timely delivery, and client satisfaction., • Manage and track all order reporting data., • Support the Showroom Sales Consultants in the sales efforts with pre-sale activities like quotes/order entry, sample requests, and processing and collecting payments., • Partner with Sales Consultant, Client Services, and Technical Support Team to resolve client issues in timely manner and to client's satisfaction., • Other duties and responsibilities as assigned.Requirements, • 2+ years administrative or project management experience., • Art/Interior design or luxury retail/service experience preferred., • Strong organizational skills., • Excellent verbal and written communication., • Proficient in Microsoft Office., • Rotating weekend flexibility is required, as showroom is open on Saturday.Plus generous incentive bonus.The interview plan for this role is as follows:, • Recruiter phone screen, • Hiring Manager interview - Virtual Teams interview

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Objective of the Role The RWE Sales Specialist is responsible for driving growth with biopharma customers by leveraging Datavant's portfolio of real-world evidence (RWE) solutions, analytics platforms, and services. This role will partner closely with Client Partners across key accounts for co-selling, account planning, and evidence strategy alignment. You will serve as a trusted advisor on the use of real-world data (RWD) and RWE to support regulatory, market access, and HEOR needs — representing the voice of the customer and ensuring that Datavant's offerings meet evolving evidence generation requirements. The ideal candidate is comfortable leading complex, multi-stakeholder sales cycles and brings deep expertise in real-world data, evidence platforms, and outcomes research. Responsibilities of the Role • Prospect & Generate Leads: Develop and execute strategic plans to identify and target new business opportunities in biopharma, healthcare, and life sciences with a focus on organizations investing in real-world evidence strategies for regulatory submissions, market access, and clinical development., • Build Pipeline: Proactively engage prospects via outbound calls, emails, and industry networking to build a robust pipeline of opportunities related to Aetion's evidence generation and analytics solutions., • Close Deals: Own the full sales process — from initial outreach to contract closure — ensuring alignment between customer evidence needs and Aetion's RWE offerings, including the Aetion Evidence Platform (AEP) and associated data and consulting services., • Client Engagement: Present Aetion's value proposition in RWE and RWD analytics through compelling demonstrations and business cases that highlight regulatory-grade evidence generation, comparative effectiveness, and real-world outcomes research. Engage with senior stakeholders including heads of HEOR, RWE, Market Access, and Clinical Development., • Collaborate Cross-Functionally: Partner with marketing, product, and science teams to deliver tailored RWE solution proposals, ensuring alignment with client data strategies, evidence frameworks, and regulatory expectations (e.g., FDA, EMA guidance)., • Market Expertise: Stay current on RWE market dynamics, regulatory guidance for real-world data, and competitor offerings to position Aetion as a strategic leader and partner of choice in the evidence generation ecosystem., • Forecasting & Reporting: Maintain accurate pipeline management and forecasting in CRM systems, with attention to evidence project cycles, platform usage models, and customer expansion opportunities., • Proven Track Record: 10+ years of successful sales experience, ideally in healthcare, life sciences, or SaaS; with a strong preference for experience selling RWE, HEOR, or data analytics solutions., • RWE Expertise: Deep understanding of real-world data sources, evidence generation methodologies, and use cases across the product lifecycle — from clinical development to commercialization., • Hunter Mentality: Skilled at identifying, developing, and closing new RWE-focused opportunities with top biopharma clients., • Sales Expertise: Experience managing complex, consultative sales cycles involving scientific, commercial, and data stakeholders., • Presentation Skills: Exceptional ability to communicate scientific and technical value propositions to diverse audiences, including C-suite and RWE/HEOR leadership., • CRM Proficiency: Experienced in CRM management for tracking RWE opportunity pipelines and forecasting revenue growth., • Industry Knowledge: In-depth knowledge of RWE market trends, regulatory guidance, and payer evidence needs is essential., • Collaborative Team Player: Comfortable working with cross-functional science, data, and product teams in a fast-paced, mission-driven environment., • Communication Skills: Strong written and verbal communication skills, capable of translating complex RWE concepts into impactful narratives for decision-makers. #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is:$136,000—$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. Do you love digging into how money moves through a business? Are you the person colleagues turn to when a billing process breaks down — and do you thrive on solving problems that are genuinely critical to a firm's operations? As Karbon's Billing & Payments Specialist, you are the deepest expert in our Customer Success organization on how accounting firms bill their clients, collect payments, and manage their financial workflows inside Karbon. You thrive where the process isn't fully mapped, the stakes are high, and someone needs to step up and own it. When a billing or payments situation is too complex, too critical, or too time-sensitive for a generalist answer, CSMs don't just call you for help. They hand it to you, because you're the person who figures it out. About the Role • Serve as the billing and payments specialist for our Customer Success organization, bringing deep product knowledge to the customers and situations that need it most, • Lead complex billing and payments engagements end to end, from initial assessment through resolution, owning the strategy, the communication, and the outcome, • Partner with CSMs in customer sessions as the subject matter expert, shaping the approach and guiding the conversation on all things billing and payments, • Continually assess and refine how billing and payments engagements are handled, maturing the process over time so every interaction is sharper than the last, • Be the internal expert resource for the CSM team on billing and payments, running regular knowledge sessions, answering complex questions, and continuously building confidence across the team, • Partner with our Billing and Payments Adoption PM to align on customer needs, share field insights, and ensure specialist knowledge is feeding directly into adoption strategy and product direction, • Partner with the onboarding and implementation teams to ensure billing and payments is set up correctly from day one, reducing the downstream complexity that creates escalations, • Document the most common billing and payments conditions your team encounters and keep the prescription matrix current with new resolutions, • Develop structured playbooks for the most frequent and highest-risk billing scenarios. Particularly those involving accounting firm billing models, collection workflows, and payments reconciliation, • Stay current with Karbon product updates and proactively update your knowledge base and customer-facing resources accordinglyAbout You, • 3+ years in a customer-facing specialist, solutions consultant, or technical support role, ideally in B2B SaaS with a financial or payments component, • Deep familiarity with how accounting firms or professional services businesses bill and collect from their clients. You don't need to be told why this matters to them, • Strong product intuition. You can diagnose a billing or payments issue quickly, understand its root cause, and communicate clearly about what needs to happen, • Excellent communication skills. You can explain complex financial and product concepts to non-technical customers without condescension and without oversimplification, • A calm, methodical approach under pressure. Billing crises are time-sensitive and high-stakes, and you bring structure to chaotic situations, • Strong documentation instincts. You naturally turn resolved cases into reusable resources rather than solving the same problem twice, • Experience with Karbon, Xero, QuickBooks, or similar practice management or accounting platforms is a strong advantage, • Gain global experience across Australia, New Zealand, UK, and Canada, • Strong benefits package including:, • Flexible Time Off with an encouraged 4 weeks use per year, • Company paid medical for you and eligible spouse/partner and dependents, • Paid dental and vision and eligible spouse/partner and dependents, • 401(k) with company matching, • Flexible Spending Account, • Up to 8 weeks paid parental leave, • Work-from-home stipend, • Work with (and learn from) an experienced, high-performing team, • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback, • Be part of a fast-growing company that firmly believes in promoting high performers from within As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: $85,000—$125,000 USD Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!