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Job Description Who Are We? FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. Why Work Here? At FDH Aero, we understand that the strength of our brand comes from our people. We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first. Our values guide everything we do: We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through. We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community. We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission. We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together. We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter. We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation. As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds. We Are Looking For The Account Manager will thrive in a fast-paced environment. The successful candidate must be comfortable making outgoing calls, qualifying prospects, following up on leads, and closing sales. What You'll Do (Responsibilities) • Receive and process quotes, orders, pricing, availability, shipping costs, etc., • Communicate with customers and process RFQs, POs, Returns, order follow-ups, • Negotiate prices with customers for potential orders, • Effectively communicate with internal departments, • Work closely with outside sales team including quoting, reports and product availability, • Recommend products and services that best fit customer needs, • Review and accurately enter Purchase Orders (Contracts) to ensure customer’s Terms & Conditions, Quality and Customer Specific Requirements, • Be cooperative, positive, and respectful with customers, supervisors, and co-workers, • Pursues open non-conforming submittals for disposition with customer, • Capable of negotiating discounts with customer in order to complete the sale, • Responsible for maintaining export licensing with international customers, • Understanding of product both import/export and working with customs brokers, • Completely read and review purchase orders accurately, comparing information on the purchase order to the quotations to validate order specifics and transfer accurately the full details to sales orders in a timely manner, • Perform other duties as assigned What You Bring (Qualifications & Skills): • High School Diploma required; Bachelor’s Degree preferred, • 2-3 years of inside sales experience in the aerospace industry is preferred, • Proficiency in Quantum is a plus, • Proficiency in Microsoft Office, • Track record of achievement, • Ability to multi-task, prioritize and manage time effectively, • Accurate Data Entry, attention to detail, • Goal-oriented, • Strong Verbal and written competencies, • Ability to work within a team, influencing others, • Strong Work Ethic, • Ability to handle confidential matters, • Ability to work in a fast-paced, deadline-oriented environment, • Team player and ability to motivate the team members, • Excellent verbal & written communication skills Special Requirements: • U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required., • ITAR requirement FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Job Description The Senior Director of Production Operations oversees all aspects of apparel production, sourcing, procurement, and imports to ensure timely delivery, cost efficiency, and quality standards. This role manages the Manager of Production, Manager of Procurement, and Manager of Sourcing & Imports, driving cross-functional alignment between design, merchandising, finance, and logistics. The Senior Director will be responsible for ensuring that all orders are placed and fulfilled on schedule, within budget, and in alignment with company standards and strategic objectives. Key Responsibilities · Leadership & Oversight • Lead and develop the Production, Procurement, and Sourcing & Imports teams, ensuring alignment with organizational goals., • Provide coaching, mentorship, and performance management to direct reports., • Establish best practices and continuous improvement initiatives across the production lifecycleProduction Management, • Oversee domestic and international apparel production processes to meet quality, compliance, and customer requirements., • Monitor production schedules and ensure all timelines are met across multiple product categories., • Direct the sourcing and procurement strategies for fabrics, trims, and raw materials to ensure cost-effectiveness and supply chain reliability., • Negotiate vendor contracts, pricing, and terms to optimize profitability while maintaining quality., • Oversee the import process, including compliance with customs, trade regulations, and shipping requirements., • Develop and manage budgets for production and procurement functions., • Track expenses against budget, identifying areas for cost savings and efficiency improvements., • Act as the central liaison between design, merchandising, sales, logistics, and finance teams., • Ensure transparent communication across departments regarding timelines, product availability, and budget impacts., • Bachelor’s degree in Business, Supply Chain, Apparel Production, or related field (MBA or advanced degree a plus)., • 10+ years of progressive experience in apparel production, sourcing, and operations, with at least 5 years in a leadership role., • Proven track record managing domestic and international supply chains., • Strong vendor management and negotiation skills., • Expertise in apparel production calendars, costing, and quality assurance., • Excellent communication, organizational, and problem-solving skills., • Strategic leadership with a hands-on, results-driven approach., • Strong financial and budget management skills., • Deep understanding of global apparel manufacturing and sourcing., • Collaborative mindset with the ability to build strong interdepartmental relationships. V6kPakosf0

Job DescriptionDescription: Job Type Full-time Description About Us: Tranco Global a leading international logistics company dedicated to providing top-notch services to our clients. We pride ourselves on our commitment to excellence and our innovative approach to logistics and supply chain management. Job Description: We are seeking a highly skilled and experienced Ocean Export Coordinator to join our dynamic team. The ideal candidate will have a minimum of 3 years of experience in logistics and at least 3 years of experience using CargoWise software. This role is crucial in ensuring the smooth and efficient export of goods, maintaining compliance with international regulations, and providing exceptional customer service. Requirements: Key Responsibilities: -Coordinate and manage the export process from start to finish. -Prepare and process export documentation, including bills of lading, invoices, and certificates of origin. -Ensure compliance with international trade regulations and company policies. -Utilize CargoWise software to manage shipments, track inventory, and generate reports. -Communicate with freight forwarders, customs brokers, and other stakeholders to ensure timely delivery of goods. -Resolve any issues or discrepancies related to export shipments. -Maintain accurate records and documentation for all export activities. -Provide excellent customer service to clients and address any inquiries or concerns. Requirements Qualifications: -Minimum of 3 years of experience in logistics. -At least 3 years of experience using CargoWise software. -Strong knowledge of international trade regulations and export documentation. -Excellent organizational and time management skills. -Strong attention to detail and accuracy. -Effective communication and interpersonal skills. -Ability to work independently and as part of a team. -Proficiency in Microsoft Office Suite. Benefits: -Competitive salary and benefits package. -Opportunities for professional growth and development. -A supportive and collaborative work environment

Pilot CBP Air Interdiction Agent Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demandAPPLY TODAY! Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region:Homestead, FL and CAMB:Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations:Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: * Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. * Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. * Collecting, refining, and analyzing strategic and tactical intelligence. * Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary. Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP). * GS-11, 1st year annual pay - $106,588 * GS-12, 2nd year annual pay - $127,754 * GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). * GS-11, 1st year annual pay - $115,115 * GS-12, 2nd year annual pay - $137,974 * GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR). * GS-11, 1st year annual pay - $127,906 * GS-12, 2nd year annual pay - $153,305 * GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience:You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: * Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. * Evaluating information rapidly and making judicious decisions promptly during in-flight operations. * Developing strategies and coordinating aircraft and ground assets. * Using information systems and databases to conduct information surveys, queries, update files and disseminate information. * Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: * Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. * Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. * Helicopter Rated: Rotorcraft Helicopter with instrument rating. * Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time:Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours:Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the Total flight time 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the day before an individual's 37th birthday is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service -Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decisionIsabellav.Dept of State,the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312.

Pilot CBP Air Interdiction Agent Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demandAPPLY TODAY! Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region:Homestead, FL and CAMB:Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations:Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: * Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. * Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. * Collecting, refining, and analyzing strategic and tactical intelligence. * Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $106,000 -$127,000 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below) and overtime pay, up to 25% of your salary. Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP). * GS-11, 1st year annual pay - $106,588 * GS-12, 2nd year annual pay - $127,754 * GS-13, 3rd year annual pay - $151,817 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). * GS-11, 1st year annual pay - $115,115 * GS-12, 2nd year annual pay - $137,974 * GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR). * GS-11, 1st year annual pay - $127,906 * GS-12, 2nd year annual pay - $153,305 * GS-13, 3rd year annual pay - $182,302 Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience:You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: * Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. * Evaluating information rapidly and making judicious decisions promptly during in-flight operations. * Developing strategies and coordinating aircraft and ground assets. * Using information systems and databases to conduct information surveys, queries, update files and disseminate information. * Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: * Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. * Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. * Helicopter Rated: Rotorcraft Helicopter with instrument rating. * Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time:Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 5, 2025) UAS Flight Hours:Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the Total flight time 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the day before an individual's 37th birthday is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service -Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decisionIsabellav.Dept of State,the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312.

Hands-on experience in customs brokerage, import compliance, or freight forwarding. Proficient in customs brokerage systems, including ACE and related platforms. Position: Customs Broker - Licensed.

Job DescriptionDescription: ClearFreight is seeking a skilled IT Support Technician with proven expertise in Customs Compliance systems to join our growing Technical Support team. This role serves as a key point of contact for resolving technical issues related to Customs EDI transmissions, CargoWise operations, and IT infrastructure. The ideal candidate brings a blend of hands-on technical support experience, knowledge of international trade systems, and the ability to communicate effectively across departments in a fast-paced logistics environment Essential Job Functions: • Coordinate with ABI Representatives to troubleshoot and resolve customs- related issues, including Entry Summary, Cargo Release, AMS, AES, Shipping instructions (SI), and eAWB/FWB transmissions, • Support and troubleshoot ACI (Canada) and AFR (Japan) manifest transmissions to ensure timely and accurate customs compliance, • Serve as the first point of contact for all IT service request related to hardware, software, network connectivity, mobile devices, and VoIP systems, • Install, configure, and troubleshooting PCs, printers, servers, phones, and network devices across local and remote sites, • Organize and maintain IT inventory, including hardware and software license tracking, and assist with deployment and retirement of devices, • Support employee onboarding and offboarding by preparing IT resources and access permissions, • Perform network administration tasks, including configuration and installation of network devices, and Tier 1 troubleshooting of connectivity issues, • Maintain and update IT asset inventories, software licenses, and hardware lifecycle records, • Participate in IT and compliance-related projects to strengthen system reliability and user experienceRequirements:, • Bachelor's degree in computer science, information technology, or related field; or 4+ years of equivalent hands-on experience in system/network administration and IT support, • Minimum 1-3 years of experience supporting customs systems and compliance environments within logistics, freight forwarding or related industries, • Hands on experience with CargoWise Next including import/export modules, EDI integration and system, troubleshooting, • Strong understanding of U.S. Customs processes, ACE portal, ABI, ACI (Canada), AFR (Japan) and related data transmission protocols, • Skilled in troubleshooting EDI message errors and ensuring compliance across multiple authorities, • Excellent problem solving, analytical, and communications skills with a customer focused approach, • Strong verbal and written communication skills to effectively guide users and document technical solutions, • Demonstrated proficiency in Windows 11, macOS, Microsoft 365, Active Directory, VMware (ESXi/vCenter), and network security principles, • Working Knowledge of LAN/WAN infrastructure, IP networking, VoIP systems subnetting, and routing protocols, • Ability to work both independently and collaboratively in a fast-paced environment, • Physical ability to lift up to 50lbs and perform extended periods of standing or sitting as required