Residential HVAC Service Technician - Transit Van Provided
hace 1 día
New Rochelle
Job Description About MJ Plumbing Contractors & Son Inc. For over 35 years, MJ Plumbing Heating & Cooling has been the trusted service provider for Westchester County homeowners. Founded in 1988 by Michael J. Segreto and now led by his son Jonathan, we've built our reputation on family values, integrity, honesty, quality workmanship, and top performance. We're a second‐generation family business that treats our employees like family, operates with unwavering integrity, and delivers the highest quality service every single time. We don't cut corners, we don't make excuses, and we don't hide behind fine print. What you see is what you get—honest pricing, honest communication, and honest respect for the people we serve and the people we work with. Our Mission: To deliver exceptional plumbing and HVAC service with integrity, professionalism, and genuine care—for our customers, our team, and our community. Our Core Values: * Family First – We treat our team like family. Your success, your growth, and your wellbeing matter to us. * Integrity Always – We do business the right way. No shortcuts, no games, no surprises. * Honesty in Everything – We communicate clearly with customers and our team. Straight talk, every time. * Quality is Non-Negotiable – We do the job right, the first time, with materials and workmanship we'd stand behind in our own homes. * Top Performance Rewarded – We pay for results. Your hard work, skill, and dedication are recognized and compensated fairly. We're actively growing—adding trucks, expanding our service offerings, and building a company culture where integrity and performance go hand in hand. If you're a skilled HVAC technician who shares these values and wants to work for a company that genuinely invests in its people, we'd like to meet you. Role Overview We're hiring a Residential HVAC Service Technician to join our growing team, take ownership of a dedicated service van, and deliver top-quality HVAC service across our Westchester territory. You'll work independently in the field, diagnose and solve real problems, and directly impact customer satisfaction and company growth. You'll have a dedicated MJ transit van, your territory, an iPad, and the autonomy to run your own route—backed by a company that values your performance and invests in your success. This is a growth role for a motivated tech who takes pride in their work, wants real responsibility, and is looking for a genuine career path with a family-owned company that operates with integrity and rewards top performance. You'll work alongside an experienced team, have direct access to ownership for support and coaching, and see your contributions reflected in your paycheck and your future with MJ. If you're iPad-savvy, customer-focused, safety-minded, committed to quality, and looking for a company that treats you like family and rewards hard work, let's talk. How Your Day Works * Full‐time, Monday–Friday, 8:00 a.m.–4:30 p.m. with an unpaid lunch. * Start from home in your assigned MJ transit van, go straight to your first job, head home from your last call (no unpaid shop time). * Use an MJ‐issued iPad with ServiceTitan to receive jobs, create POs from the field, complete forms, and close out invoices. * Keep your truck stocked using local vendors and MJ's warehouse hub; we're building more structured systems and want your input. Key Responsibilities * Diagnose, repair, and maintain residential HVAC systems (boilers, furnaces, condensers, mini‐splits, water heaters, heat pumps) to the highest standard. * Communicate findings and options clearly to homeowners and deliver a professional, respectful customer experience every time. * Complete all job notes, photos, and paperwork in ServiceTitan on your iPad with accuracy and attention to detail. * Maintain a clean, organized, professional service vehicle and follow all safety and daily vehicle inspection procedures. * Participate in a weekend/on‐call rotation with additional pay and overtime for calls. * Contribute to MJ's culture of continuous improvement and quality by sharing feedback and ideas. Compensation & Incentives * Hourly pay: $33–$40/hour DOE, based on experience and performance. * Overtime at 1.5x after 40 hours. * Weekend on‐call stipend plus OT for actual calls. * Performance bonuses and incentives for: * Completing high‐value service tasks to MJ quality standards. * Turning in qualified larger‐job leads to the office (tech‐generated lead bonuses). * Low callbacks and exceptional customer reviews (annual quality bonuses). * Top-performing technicians earn recognition and additional compensation. * Future commission opportunities on sold estimates as we build out our pay structure. Benefits * Health insurance with company contribution toward employee premiums. * 401(k) with 4% company match after one year of service. * 6 paid holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas. * Paid time off plus a bank of sick/personal days for full‐time team members. * Company transit van (take‐home eligible), fuel card, major tools, uniforms, and iPad. * Access to ongoing training and professional development to grow your skills. What We're Looking For * 3+ years of residential HVAC service experience (strong juniors with the right attitude considered). * Comfortable using an iPad and mobile apps all day. * Clean, safe driving record and valid driver's license. * Takes pride in quality workmanship and customer satisfaction. * Motivated, reliable, and committed to continuous improvement. * Values integrity, honesty, and teamwork. * Driven to perform at a high level and grow with a family-owned company. Location & Job Details * Job Location: New Rochelle, NY, USA * Street Address: 27 Pine Street, New Rochelle, NY 10801 * Employment Type: Full-Time * Remote Work: No Why Work at MJ Plumbing? We're a family-owned HVAC & plumbing company built on integrity and honesty. We invest in our people like family, demand quality in everything we do, reward top performance fairly, and treat customers and employees with genuine respect. This version emphasizes family, integrity, honesty, quality, and performance throughout every section—it's now a complete, compelling posting that reflects MJ's true values. Company DescriptionMJ Plumbing Contractors & Son Inc. is a second-generation, family-owned plumbing and HVAC company proudly serving Westchester County since 1988. We combine proven craftsmanship with modern systems, operate with unwavering integrity and honesty, and are committed to delivering top-quality service. We invest in our team like family, reward hard work and top performance fairly, and believe that building a thriving company starts with treating people right. We're actively growing—adding trucks, expanding services, and building systems that scale sustainably without sacrificing quality or values.MJ Plumbing Contractors & Son Inc. is a second-generation, family-owned plumbing and HVAC company proudly serving Westchester County since 1988. We combine proven craftsmanship with modern systems, operate with unwavering integrity and honesty, and are committed to delivering top-quality service. We invest in our team like family, reward hard work and top performance fairly, and believe that building a thriving company starts with treating people right. We're actively growing—adding trucks, expanding services, and building systems that scale sustainably without sacrificing quality or values.