Payment Processor
10 days ago
Horseheads
Job DescriptionSalary: $16.00 Duncan Solutions, LLC, a subsidiary of Business Processing Solutions, LLC, is a full-service transportation management company and a leading provider of parking and tolling management solutions. We support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back office transaction processing, image review, customer service center and customer experience (CX) operations, and integrated on-street parking management services. POSITION SUMMARY ThePayment Processor I position is responsible for generating, processing and recording payments accurately, timely, and efficiently in accordance with our clients and federal regulation requirements. WORK LOCATION 325 Daniel Zenker Drive,Horseheads, New York14845 WORKING HOURS Monday-Friday 9:15-6:15 PM ESSENTIAL DUTIES AND RESPONSIBILITIES Process Consumer Payments • Access safe utilizing dual controls & obtain payments and documents for daily processing., • Process manually, cash, check payments received in the mail, WEB, IVR and Western Union payments into applicable collection platform., • Process electronic payments (ACH, Pre-Authorized Checks (PACS), Credit/Debit card and E-Lockbox, etc.) systematically into the applicable collection platform., • Post bank returned checks and ACH (non-sufficient funds, account closed; etc.) into the applicable collection platform., • Enter exception and suspense items into the Suspense Module within the applicable collection platform., • Resolve and return suspended/exception payments by forwarding back to the client, consumer, or employer., • Process payment request/refunds received from Collection Operations and/or client., • Electronically process and print PACs (Pre-Authorized Check Drafts)., • Balance PACs to reports generated from the applicable collection platform., • Daily and monthly cash journals, overpayment and cash discrepancy reports., • Daily check reports for balancing., • Other miscellaneous reports when needed., • Assist with mail retrieval from the Post Office., • Sort, open, batch, and log daily mail., • Reconcile and balance cash journals and bank deposit to the daily internal payment postings., • Perform additional research if payment postings do not reconcile. Scan and log all payments using the remote deposit scanner., • Assist the Payment Processing Manager and/or Senior Payment Processor with policy, and procedural issues involving consumer/client payments., • Assist the Payment Processing Manager and/or Senior Payment Processor with payments application conversions or upgrades. EDUCATION / EXPERIENCE / SKILLS • High School Diploma or GED from an accredited institution required, • 6 months experience in collections, customer service or a clerical/administrative environment or equivalent, • Previous data entry experience, • Basic knowledge in Microsoft Office including Word, Excel and Outlook, • Must have good calculator and math skills, • Computer Skills with the ability to work with Microsoft Excel effectively., • Ability to work in a fast-paced environment., • Detail oriented., • Have positive can-do attitude., • Willingness to learn new tasks., • Flexibility to reorganize day as needed to meet client deadlines., • Team oriented in accomplishing department goals., • Organizational and time management skills., • Must possess good communication skills including verbal and written., • Work quietly and independently., • Understand and follow NPI and Segregation of Duty procedures at all times. Limited to daily tasks in position PHYSICAL DEMANDS/WORKING CONDITIONS Standard Office Environment, involving computer work, paperwork, and meetings SUPERVISORY RESPONSIBILITIES None ADDENDUM Driver's license required COMPENSATION & BENEFITS Business Processing Solutions, LLC offers a professional environment, stability, upward mobility, and a wide breadth of benefits. We offer our full-time regular employees who meet eligibility criteria the following: • Medical, Dental, & Vision Insurance, • Healthcare & Dependent Flexible Spending Accounts (FSA), • Health Savings Account (HSA) with Employer Contribution, • Company Paid Life and AD&D Insurance, • Company Paid Short- & Long-Term Disability, • Employee Assistance Program (EAP), • Business Travel Accident Insurance, • Corporate Travel Discounts, • Bonus & Incentive Compensation Programs, • 9 Company Holidays, • PTO Accrual, • Sick Time Accrual, • Parental Leave, • Jury Duty, • Life and AD&D Insurance, • Critical Illness, • Accident Insurance, • Identity Theft Insurance